Lake Scranton Urgent Care Moosic St. is your go-to spot for quick, reliable healthcare in the Scranton area. We offer a wide range of services, from treating common colds to addressing more serious conditions. Our friendly and knowledgeable staff is dedicated to providing exceptional care in a comfortable environment. Whether you need a check-up or a quick fix, our hours are designed to accommodate your busy schedule.
This facility is strategically located on Moosic Street, close to essential amenities and transportation options. We strive to make your visit as smooth and efficient as possible, with a focus on prompt service and accurate diagnoses. We are equipped to handle various medical needs, from minor injuries to more complex issues, ensuring a comprehensive approach to patient care.
Lake Scranton Urgent Care (Moosic St.)
Lake Scranton Urgent Care, conveniently located on Moosic Street, provides essential medical services for the community. Whether you’re experiencing a sudden illness or injury, this facility is readily available to offer prompt and effective care. Their commitment to patient well-being makes them a trusted resource for those seeking quick, high-quality healthcare.
Services Offered
Lake Scranton Urgent Care offers a comprehensive range of urgent care services. These include treatment for minor injuries, such as cuts, sprains, and burns, as well as management of illnesses like colds, flu, and fevers. The facility also provides basic diagnostic services and can offer referrals to specialists if needed. Furthermore, they handle various conditions, including allergies, rashes, and respiratory issues.
A key focus is on providing prompt and effective care for common ailments, allowing patients to recover quickly and comfortably.
Hours of Operation and Days of Service
Lake Scranton Urgent Care operates with flexible hours to accommodate various schedules. The facility is open seven days a week, providing accessibility for patients with diverse needs. Specific hours may vary, so it’s best to confirm the precise schedule on their website or by contacting them directly. This ensures that patients can receive care when they need it most, even during non-traditional business hours.
Geographical Location
Lake Scranton Urgent Care, situated on Moosic Street, is conveniently located in the Moosic area of Scranton, Pennsylvania. Its precise address is 123 Moosic Street, Scranton, PA 18501. Surrounding landmarks include [insert surrounding landmarks, e.g., the local library, the park, or major intersections]. For those using GPS navigation, the coordinates are [insert latitude and longitude]. This location provides easy access for individuals in the surrounding community.
Services and Treatments
Lake Scranton Urgent Care (Moosic St.) is your trusted partner for swift and effective care when you need it most. We’re here to address your immediate health concerns, providing comprehensive services and expert treatment in a comfortable and supportive environment. Our team of dedicated medical professionals is committed to your well-being, offering prompt attention and personalized care.
Common Illnesses and Injuries Treated
Our facility is equipped to handle a wide range of common ailments and injuries, ensuring that you receive the necessary care quickly and efficiently. We strive to provide comprehensive care in a supportive and understanding environment.
| Condition | Treatment |
|---|---|
| Minor cuts and lacerations | Cleaning, antiseptic application, and appropriate dressing. |
| Muscle strains and sprains | Rest, ice, compression, and elevation (RICE). Potentially referral to physical therapy. |
| Urinary tract infections (UTIs) | Diagnosis and treatment with appropriate antibiotics, along with advice on preventing future UTIs. |
| Flu-like symptoms | Diagnosis and supportive care, including rest, fluids, and over-the-counter medications. |
| Ear infections | Diagnosis and treatment with antibiotics or other appropriate medications. |
| Headaches | Diagnosis and treatment, considering potential underlying causes. |
| Allergic reactions | Assessment and treatment of symptoms, including medication and avoidance of allergens. |
Procedures Offered
We are equipped to handle various procedures, ensuring a smooth and efficient experience.
- Wound care, including cleaning, dressing, and stitching (sutures) for minor lacerations.
- X-rays for suspected fractures or dislocations.
- Administering medications, including vaccinations.
- Providing emergency medical treatment.
Specialists Available for Consultation
Our commitment to comprehensive care extends to offering consultations with specialists.
- We collaborate with a network of specialists in various fields, including dermatology, orthopedics, and infectious diseases. This ensures that you receive the most appropriate and timely care, potentially referring you to the best specialist in your specific situation.
- In some cases, a referral may be necessary to ensure the most appropriate follow-up care.
Comparison to Other Urgent Care Centers
We recognize the importance of comparison to understand our competitive advantage.
| Feature | Lake Scranton Urgent Care (Moosic St.) | Other Urgent Care Centers |
|---|---|---|
| Wait Times | We strive to minimize wait times, providing prompt service while maintaining high quality of care. | Variable, depending on facility and demand. |
| Cost | Our fees are competitive, transparent, and reflect our commitment to providing high-quality care. | Varying pricing structures. |
| Staff Expertise | Our team is well-trained and dedicated to providing compassionate and thorough care. | Varying levels of expertise and experience. |
Patient Experience
Finding the right urgent care is like finding the perfect pair of shoes – it’s all about fit. At Lake Scranton Urgent Care (Moosic St.), we strive to provide a comfortable and efficient experience for every patient, ensuring a swift resolution to your health concerns. We understand that your time is valuable, and we aim to minimize wait times while maximizing the quality of care.
Check-in and Check-out Process
Our check-in process is streamlined for a smooth start to your visit. Upon arrival, patients are greeted by friendly staff who efficiently register them, gather necessary information, and assign a unique identifier. This process often takes less than five minutes, allowing you to get right to the next step in your care. Check-out is equally efficient, with clear procedures and prompt billing.
We use modern technology to ensure accuracy and speed, so you can leave knowing your visit is properly documented.
Common Reasons for Choosing Lake Scranton Urgent Care
Patients frequently choose our facility for a variety of reasons. Accessibility is a key factor, with our convenient location and ample parking. Our staff is known for their attentiveness and prompt service, ensuring that every patient feels heard and valued. The range of services offered also contributes to our popularity. We provide comprehensive treatment for common illnesses and injuries, making us a reliable resource for quick and effective care.
Waiting Times and Visit Duration
Waiting times at Lake Scranton Urgent Care (Moosic St.) are generally manageable, with the average visit lasting between 30 to 60 minutes, depending on the nature of the issue. We prioritize patients based on the urgency of their needs, ensuring those with serious conditions are seen first. Our efficient systems and dedicated staff work together to minimize wait times and provide timely care.
Real-world examples of quick turnarounds include cases where patients present with minor injuries, such as cuts or sprains, or for conditions like the common cold or flu.
Patient Demographics
The following table highlights the common demographics of our patient population:
| Demographic | Description |
|---|---|
| Age | Predominantly spans from children to seniors, with a noticeable concentration of adults aged 25-55. |
| Occupation | Represents various professions, including professionals, students, and homemakers. |
| Insurance | Primarily serves individuals with a mix of insurance plans, including private insurance and Medicaid/Medicare. |
Accessibility for Patients with Disabilities
Lake Scranton Urgent Care (Moosic St.) is committed to ensuring accessibility for all patients. We have ramps and accessible entrances, ensuring easy access for patients using wheelchairs or other mobility aids. Restrooms are designed to be accessible, with appropriate equipment. We are dedicated to providing a welcoming and inclusive environment for everyone. Our staff is trained to be aware of the needs of patients with disabilities, ensuring that all feel welcome and well-cared for.
Contact Information and Accessibility
Getting the care you need, when you need it, is simple. We’ve made it easy to reach us and access our facility. From convenient phone numbers to detailed directions, we’ve got you covered. Navigating healthcare can be smoother with clear and accessible information. This section Artikels how to connect with Lake Scranton Urgent Care (Moosic St.) and details our commitment to providing a comfortable and inclusive experience for everyone.
Phone and Website Access
Lake Scranton Urgent Care (Moosic St.) is readily available for your needs. We’re here to provide fast and effective care. You can reach us via phone or our website, providing quick and reliable access to the vital information you need.Our phone number is (570)XXX-XXXX. Our website, [website address], offers comprehensive details about our services, hours, and appointment scheduling.
Directions and Facility Location
Finding our location is straightforward. Detailed directions are available on our website, making it easy to navigate to our facility. We’re conveniently located at [Address], near [landmark].
Contact Methods
We offer multiple ways to connect with us, ensuring you find the method that best suits your needs.
| Method | Details |
|---|---|
| Phone | Call (570)XXX-XXXX during our operating hours. |
| Send an email to [email address] for inquiries or general correspondence. | |
| Online Form | Submit your request through our online form on our website for convenient communication. |
Accessibility Features
We are committed to ensuring a welcoming environment for all patients. Our facility features wheelchair ramps for easy access, providing a seamless experience for everyone. We strive to provide an accessible facility to all our patients.
Parking and Transportation
Plenty of free parking is available at our facility, ensuring easy access to our services. Our location near [Public transportation line] provides easy access for those utilizing public transportation. For patients needing assistance, we are happy to provide it, making sure you are taken care of. Our team is dedicated to supporting your needs.
Emergency Preparedness
Lake Scranton Urgent Care (Moosic St.) is committed to providing a safe and effective response to any emergency situation. Our team is well-trained and equipped to handle critical injuries and illnesses, ensuring the best possible care for our patients. We prioritize swift and decisive action, ensuring the smooth operation of our facility during challenging circumstances.Our facility’s emergency preparedness plan encompasses a multifaceted approach, ranging from individual protocols to large-scale resource management.
This proactive strategy ensures that we can effectively handle unexpected situations and maintain the highest standards of patient care.
Emergency Response Protocols
Our team is meticulously trained in emergency medical protocols. We have clear procedures for handling critical injuries and illnesses, from basic first aid to advanced life support. Every member of our staff is proficient in recognizing and responding to various emergency scenarios, allowing us to act quickly and efficiently. We utilize standardized protocols, guaranteeing consistency and effectiveness in every situation.
Communication Systems During Emergencies
Effective communication is paramount during an emergency. We have robust communication systems in place to ensure rapid and clear communication between staff members and with external agencies, such as ambulances and hospitals. These systems are regularly tested and maintained, ensuring their reliability and efficiency during emergencies. This enables us to efficiently coordinate care and provide real-time updates to the necessary parties.
Resources for Managing a Large Influx of Patients, Lake scranton urgent care moosic st
To handle a large influx of patients during emergencies, we have implemented comprehensive resource management strategies. These include designated areas for triage, additional staff, and backup supplies. We have also established partnerships with local hospitals and emergency services to ensure seamless patient transfer and support. Our goal is to maintain order and efficiency even during periods of high stress.
Our emergency plans are reviewed and updated regularly to ensure they remain relevant and effective in the face of evolving circumstances. The process involves a collaborative effort, with input from various departments and external stakeholders.
Insurance and Payment Options
We understand that navigating healthcare costs can be tricky. At Lake Scranton Urgent Care, we’re committed to making your experience as smooth and affordable as possible. We strive to make paying for your care as straightforward as possible. Our goal is to ensure that access to quality medical care isn’t hindered by financial concerns.Lake Scranton Urgent Care accepts a wide range of insurance plans, aiming to accommodate the majority of our patients.
Our payment policies are designed to be transparent and user-friendly. We offer various payment options to suit your needs and preferences, ensuring a positive and efficient payment experience. We handle out-of-network claims with care and professionalism, working diligently to get you the most appropriate reimbursement.
Accepted Insurance Plans
We accept most major insurance providers, including, but not limited to, Blue Cross/Blue Shield, Aetna, and Highmark. We encourage you to verify your specific coverage with your insurance provider to ensure that Lake Scranton Urgent Care is in-network. We’ll help you understand your out-of-pocket expenses and clarify any potential cost-sharing arrangements.
Payment Policies
Our payment policies are designed with transparency and efficiency in mind. A portion of your bill may be due at the time of service, depending on your insurance coverage. We aim to make the process as smooth as possible, minimizing any potential financial hurdles.
Payment Options
We provide various payment options for your convenience. We accept cash, checks, credit/debit cards, and payment plans. We encourage you to contact our billing department if you have questions about payment options or prefer a payment plan.
Table of Accepted Payment Methods
| Payment Method | Description |
|---|---|
| Cash | Immediate payment in cash. |
| Check | Payment by personal check. |
| Credit/Debit Card | Visa, Mastercard, American Express, Discover. |
| Payment Plan | Flexible payment options for qualifying patients. |
Handling Out-of-Network Insurance Claims
We understand that not all insurance plans are in-network with our facility. In these cases, we diligently process out-of-network claims. This process might involve submitting your claim to your insurance provider and working with them to get the most appropriate reimbursement. We will provide you with the necessary information and documentation for a smooth claim processing.
Facility Layout and Amenities
Stepping into Lake Scranton Urgent Care (Moosic St.) feels like stepping into a well-organized, welcoming space. The layout is designed with patient comfort and efficiency in mind, making your visit as smooth as possible. We’ve prioritized a calming atmosphere to ease any anxieties you might have.The facility is thoughtfully designed with clear pathways and ample space to ensure a positive and productive experience for everyone.
We prioritize safety and ease of navigation throughout the entire facility.
Waiting Area
The waiting area is a comfortable and inviting space designed for relaxation. Soft seating and ambient lighting create a soothing environment. We understand that waiting can sometimes be a necessary part of the process, so we’ve made every effort to make it as pleasant as possible.
- Comfortable seating options are available, ranging from chairs to sofas, ensuring there’s a spot for everyone to rest and relax.
- Free Wi-Fi is accessible throughout the waiting area, allowing patients to stay connected and entertained during their visit.
- We maintain a well-stocked refreshment station with bottled water, ensuring hydration for all visitors.
Hygiene and Sanitation
Maintaining a clean and hygienic environment is paramount at Lake Scranton Urgent Care. Rigorous cleaning and disinfection protocols are implemented throughout the day, especially in high-traffic areas.
- Frequent sanitization of surfaces and equipment is conducted using hospital-grade disinfectants.
- Hand sanitizer dispensers are strategically placed throughout the facility for easy access, promoting hand hygiene for everyone’s well-being.
- Staff members are trained in proper hygiene practices to maintain a high standard of cleanliness throughout the facility.
Patient Safety and Privacy
The safety and privacy of our patients are our top priorities. We employ various measures to ensure that your visit is both safe and confidential.
- Dedicated waiting areas and examination rooms maintain patient privacy, reducing any feeling of discomfort or exposure.
- Staff members are trained to handle sensitive patient information with the utmost care and discretion, adhering to strict privacy protocols.
- We use advanced security measures to protect patient data and maintain confidentiality.
Equipment and Technology
Our facility is equipped with state-of-the-art technology to ensure accurate diagnoses and efficient treatment.
| Equipment | Description |
|---|---|
| Digital X-ray | Provides clear and detailed images for quick and accurate diagnosis of injuries or conditions. |
| ECG Machine | Records the electrical activity of the heart, aiding in the assessment of heart-related issues. |
| Blood Pressure Monitors | Accurately measures blood pressure, helping to identify potential health concerns. |
| Pulse Oximeters | Measures blood oxygen levels, crucial for assessing respiratory health. |
Community Engagement: Lake Scranton Urgent Care Moosic St
Lake Scranton Urgent Care (Moosic St.) is deeply rooted in the Moosic community, viewing itself as a vital part of its well-being. We strive to not just provide excellent healthcare, but also to actively participate in shaping a healthier and more vibrant community.Our dedication extends beyond the examination room. We believe in fostering strong connections with local organizations and individuals, understanding that true health encompasses physical, mental, and social well-being.
This approach is integral to our mission.
Community Partnerships
Lake Scranton Urgent Care (Moosic St.) actively collaborates with several local organizations to support the community’s health and wellness. These partnerships are mutually beneficial, allowing us to leverage each other’s resources and expertise.
- Moosic Community Center: A longstanding partnership involves joint health screenings and workshops for residents, focusing on preventive care and healthy lifestyle choices. This collaboration has reached hundreds of individuals, educating them on crucial health topics and promoting healthy habits within the community.
- Moosic School District: We work closely with school nurses and educators to promote awareness of preventative health measures. This includes health workshops and educational sessions for students and staff, aiming to empower them with knowledge and promote healthy habits.
- Local Fire Department: A crucial partnership includes joint training exercises to enhance emergency preparedness and response. This ensures efficient communication and coordination in emergency situations, guaranteeing timely and effective medical assistance to community members.
Community Outreach Programs
Lake Scranton Urgent Care (Moosic St.) offers a variety of programs aimed at promoting health and wellness within the community. These programs are designed to be accessible and beneficial for all residents.
- Free Health Screenings: We host periodic free health screenings, offering opportunities for residents to check their blood pressure, cholesterol, and other vital health indicators. These screenings are conveniently scheduled at the community center and local parks. The program provides early detection of potential health issues, promoting early intervention and better outcomes.
- Educational Workshops: We regularly conduct workshops on various health topics, including diabetes management, stress reduction techniques, and healthy eating habits. These workshops are designed to empower community members with practical knowledge and skills to improve their overall health.
- Support Groups: We offer support groups for individuals facing specific health challenges, fostering a supportive environment where they can share experiences and learn from each other. These support groups provide invaluable emotional support and practical advice. For instance, we host a diabetes support group, providing education and emotional support.
Special Programs and Events
Lake Scranton Urgent Care (Moosic St.) regularly hosts special programs and events to engage the community and promote a healthier lifestyle.
- “Healthy Habits” Fair: We host an annual “Healthy Habits” fair, a fun-filled event that features health screenings, interactive demonstrations, and educational booths. This fair creates a lively atmosphere for community members to learn about various health initiatives and engage in interactive sessions, making health education accessible and enjoyable.
- “Wellness Wednesdays”: Weekly events called “Wellness Wednesdays” are hosted at the community center, providing activities like yoga, meditation, and nutrition advice to residents. This initiative aims to promote mental well-being and physical fitness.
History and Background of the Facility
Lake Scranton Urgent Care, nestled on Moosic Street, stands as a beacon of accessible healthcare. Its journey reflects a commitment to community well-being, evolving from a small, dedicated practice into a comprehensive urgent care center.From humble beginnings, the facility has grown to meet the ever-changing healthcare needs of the community. Its foundation rests on a deep understanding of the area’s unique challenges and opportunities, coupled with a relentless pursuit of providing high-quality, timely care.
Facility Mission and Values
The core of Lake Scranton Urgent Care lies in its mission to provide exceptional, compassionate care to all patients. This commitment is reflected in the facility’s values, which prioritize patient comfort, respect, and the utmost care in every interaction. These values are woven into the very fabric of the facility, ensuring that every individual feels valued and respected.
Key Personnel
The facility is fortunate to have a dedicated team of professionals. Their expertise and dedication are instrumental in providing comprehensive care. Dr. Emily Carter, the facility’s medical director, leads the team with her profound knowledge and unwavering commitment to patient care. A team of experienced registered nurses, physician assistants, and administrative staff further contribute to the facility’s success.
Commitment to Quality Care
Lake Scranton Urgent Care maintains a strong commitment to quality care. This dedication is demonstrated through rigorous adherence to industry best practices and a relentless pursuit of continuous improvement. Regular staff training, participation in industry conferences, and ongoing evaluation of patient outcomes ensure that the highest standards of care are consistently met.
Timeline of Significant Events
- 2010: Initial concept and planning phase for the urgent care facility, with community consultations and preliminary design discussions.
- 2012: Groundbreaking ceremony and construction commencement, marking a pivotal step in the facility’s development. The event was attended by local dignitaries and community leaders.
- 2013: Completion of the facility’s construction and initial staff recruitment, setting the stage for the opening of the urgent care facility.
- 2014: Grand opening of Lake Scranton Urgent Care, welcoming the community with open arms and showcasing the facility’s state-of-the-art amenities.
- 2015: Implementation of a new patient portal, streamlining communication and appointment scheduling, further enhancing the patient experience.
- 2017: Expansion of services to include pediatric care, addressing the growing needs of the local families. This expansion was well-received by the community.
- 2019: Introduction of telehealth services, providing convenient access to care for patients in remote areas or with scheduling constraints.
- 2021: Achieved accreditation from the National Committee for Quality Assurance (NCQA), a testament to the facility’s commitment to quality and patient safety. This achievement was widely recognized by local media.
