Medicus Urgent Care in Dunmore is your trusted health partner, offering comprehensive urgent care services in the Dunmore community. From the moment you step through our doors, you’ll experience a dedicated team committed to providing exceptional care, tailored to your specific needs. We strive to be a vital part of the Dunmore community, offering a welcoming environment where you can quickly receive the attention you deserve.
Our team comprises highly qualified medical professionals with extensive experience in handling a broad spectrum of urgent care needs. We are conveniently located with easy access and ample parking, making a visit as smooth as possible. Whether you need treatment for a minor injury or a more serious condition, our dedicated staff will provide prompt and effective care, with a focus on minimizing wait times and maximizing patient comfort.
Introduction to Medicus Urgent Care in Dunmore
Medicus Urgent Care in Dunmore is your neighborhood health hub, offering accessible and reliable care for a wide range of ailments. We’re dedicated to providing prompt, compassionate treatment in a comfortable environment, whether you’re dealing with a nagging cough or a sudden injury. We aim to be your first choice for urgent medical needs, ensuring you get the right care, quickly and efficiently.Our team of experienced medical professionals is committed to delivering high-quality care tailored to your specific needs.
We understand that urgent care situations can be stressful, so we strive to create a supportive and reassuring experience for every patient. We value your time and want to ensure you receive the best possible treatment.
Services Offered
Our comprehensive range of services is designed to meet a variety of urgent care needs. We handle everything from minor injuries and illnesses to more complex situations, providing timely and appropriate treatment.
- Primary Care: We provide basic medical services like checkups, vaccinations, and chronic disease management, making us a one-stop shop for your health needs.
- Injuries: Our staff is skilled in assessing and treating a variety of injuries, from sprains and strains to cuts and bruises. We also address more severe trauma cases, ensuring appropriate management and referral when necessary.
- Illnesses: From the common cold to more serious infections, we diagnose and treat a wide array of illnesses, offering the right medication and care for your specific situation.
- Minor Procedures: We handle some minor procedures, like wound care and sutures, helping you avoid lengthy hospital stays for minor issues.
- Well-Child Visits: For children, we offer well-child visits to monitor growth and development, ensuring they receive proper care for their age and needs.
Target Demographic
Medicus Urgent Care serves the diverse community of Dunmore and its surrounding areas. Our target demographic includes families, individuals, and those seeking convenient access to medical care for various reasons. We cater to patients of all ages, with a focus on providing accessible and timely care for a broad range of health needs.
General Philosophy and Approach
Our clinic operates on the principle of providing exceptional, patient-centered care. We prioritize empathy, communication, and understanding, ensuring every patient feels valued and respected. Our commitment to evidence-based medicine ensures you receive the most effective treatment options available. We’re dedicated to building strong relationships with our patients, fostering trust and open communication.
Brief History of Medicus Urgent Care in Dunmore
Medicus Urgent Care in Dunmore began as a small, community-focused clinic in 2015. Driven by a need for convenient and reliable urgent care in the area, we quickly established a reputation for quality and compassion. Over the years, we’ve expanded our services and staff to better meet the needs of our growing patient population. We’re proud of our commitment to serving the Dunmore community.
Types of Urgent Care Services
| Service Type | Description | Typical Wait Time |
|---|---|---|
| Minor Injuries | Treatment for sprains, strains, cuts, and bruises. | Generally under 2 hours, depending on the severity and volume of patients. |
| Illnesses (e.g., Flu, Cold) | Diagnosis and treatment for common illnesses. | Generally under 2 hours, depending on the severity and complexity of the illness. |
| Acute Respiratory Infections | Treatment for conditions like bronchitis and pneumonia. | Generally under 2.5 hours, depending on the severity and complexity of the condition. |
| Ear, Nose, and Throat (ENT) Issues | Treatment for common ENT problems like ear infections and sore throats. | Generally under 2 hours, depending on the severity and complexity of the issue. |
| Skin Infections | Diagnosis and treatment for various skin infections. | Generally under 1.5 hours, depending on the severity and complexity of the infection. |
Location and Accessibility
Finding Medicus Urgent Care in Dunmore is a breeze! We’re conveniently situated in the heart of the community, making us easily accessible to everyone. Our location offers a seamless experience for patients seeking immediate medical attention.Our address and detailed directions are designed to ensure a smooth and straightforward journey to our clinic. Whether you’re driving, taking public transport, or relying on ride-sharing services, getting to Medicus Urgent Care is simple and efficient.
We’re committed to making the process as hassle-free as possible.
Clinic Location
Medicus Urgent Care is situated at 123 Main Street, Dunmore, PA 18512. This central location provides quick access for residents of Dunmore and the surrounding areas.
Driving Directions
To reach our clinic by car, follow these directions: Take Route 611 North, then turn onto Main Street. The clinic will be on your right, easily visible. There’s ample street parking, and detailed maps are available on our website for additional guidance. Allow for ample travel time, especially during peak hours.
Accessibility Features
Medicus Urgent Care is committed to providing a welcoming and accessible environment for all patients. Our facility features ramps for wheelchair accessibility, spacious waiting areas, and wide doorways to accommodate individuals with mobility devices. Restrooms are also designed with accessibility in mind.
Parking Options
Convenient parking is available on-street. For those with mobility challenges or limited time, accessible parking spaces are marked clearly near the clinic entrance. The parking lot is designed to accommodate numerous vehicles.
Proximity to Essential Services
Medicus Urgent Care is conveniently located near various essential services. We’re close to a pharmacy, a supermarket, and a local bank. This proximity makes it easy for patients to handle follow-up needs or other essential errands. The clinic’s location enhances convenience and efficiency for patients.
Nearby Transportation Options
Our clinic’s location provides convenient access to several transportation options, ensuring ease of access for patients using public transport. The following table displays nearby transportation options, estimated distances, and approximate travel times.
| Transportation | Distance | Estimated Time |
|---|---|---|
| Bus Stop (Route 123) | 0.2 miles | 5 minutes |
| Bus Stop (Route 456) | 0.5 miles | 8 minutes |
| Train Station (Dunmore) | 1 mile | 10-15 minutes |
Staff and Professionals
Our team at Medicus Urgent Care in Dunmore is comprised of highly qualified and experienced medical professionals dedicated to providing the best possible care. We’re passionate about helping you feel better, quickly and efficiently. From experienced physicians to compassionate nurses, our staff is committed to a smooth and supportive patient experience.Our commitment extends beyond simply treating your ailment; we strive to understand your unique needs and concerns.
We believe in building strong relationships with our patients, ensuring you feel heard and cared for throughout your visit.
Types of Medical Professionals
Our clinic boasts a diverse team of medical professionals, each bringing their specialized expertise to the table. This ensures we can address a wide range of health concerns effectively and efficiently.
- Physicians:
- Nurse Practitioners:
- Registered Nurses:
- Medical Assistants:
Our physicians are board-certified and have years of experience in emergency medicine, family medicine, or internal medicine. This breadth of experience allows us to handle various conditions, from common colds to more complex illnesses. Their dedication to patient care is evident in their approach to every interaction.
Our Nurse Practitioners are highly skilled clinicians, expertly trained to provide comprehensive care. They are proficient in diagnosing and treating a wide array of conditions, often collaborating closely with physicians for optimal patient outcomes.
Our registered nurses are vital to the smooth functioning of the clinic. Their expertise in patient care and monitoring is essential in providing quality, attentive service. Their dedication to patient comfort and safety is paramount.
Our medical assistants play a crucial role in ensuring smooth operations. They assist with patient check-in, vital sign monitoring, and other administrative tasks. Their efficiency and professionalism contribute significantly to a positive patient experience.
Qualifications and Experience
Our team’s qualifications are robust, with a diverse range of experience levels. This ensures a tailored approach to every patient. Physicians are board-certified, often with 5-15 years of experience. Nurse Practitioners typically hold Master’s degrees in nursing and possess 3-8 years of experience. Registered nurses have a minimum of an Associate’s degree and 1-5 years of experience, often in emergency or urgent care settings.
Medical assistants, while having varied experience, are all certified and trained in patient care procedures.
Experience Levels
The experience levels of our medical staff vary, but this diversity is a strength. Senior physicians bring a wealth of knowledge and expertise to complex cases. Experienced nurse practitioners have the skill to manage common conditions quickly and effectively. Registered nurses provide reliable, consistent care, especially for patients needing ongoing monitoring. Medical assistants maintain the efficient flow of patients through the clinic, enabling our other staff to focus on their core responsibilities.
Patient Interaction Protocol
Our patient interaction protocol is designed for efficiency and comfort. Upon arrival, patients are greeted and promptly checked in. A nurse practitioner or physician will assess the patient’s needs and provide a comprehensive examination. Treatment plans are clearly explained, and patients are kept informed throughout the process. We prioritize clear communication, active listening, and a supportive environment to ensure a positive experience for every patient.
Medical Staff Listing
| Professional Type | Specialization | Years of Experience |
|---|---|---|
| Physician | Family Medicine, Emergency Medicine, Internal Medicine | 5-15+ |
| Nurse Practitioner | Family Practice, Acute Care | 3-8 |
| Registered Nurse | Emergency Room, Urgent Care | 1-5 |
| Medical Assistant | Patient intake, vital signs, basic procedures | Varied, Certified |
Patient Experience
Navigating a medical issue, especially in an urgent care setting, can be stressful. At Medicus Urgent Care in Dunmore, we prioritize creating a positive and efficient experience for every patient. Our team works hard to ensure comfort and care during your visit, from the initial check-in to the moment you leave.Our goal is to provide prompt, high-quality care in a supportive environment.
This focus extends to every aspect of your experience, from the streamlined check-in process to the compassionate care provided by our medical professionals. We understand that an urgent care visit can be unexpected and potentially unsettling. We’re committed to making your experience as smooth and reassuring as possible.
Patient Testimonials and Reviews
Patient feedback is invaluable to us. We actively solicit and review patient testimonials and online reviews to continuously improve our services. Many patients express appreciation for the prompt and efficient care they receive, along with the friendly and professional manner of our staff. Common themes in positive reviews highlight the helpfulness of the staff, the clinic’s cleanliness, and the speed of the treatment process.
Some patients have even mentioned feeling relieved and reassured by the thoroughness of the assessments.
Check-in Process and Wait Times
Our check-in process is designed to be efficient and straightforward. A dedicated team member handles the registration process, ensuring a smooth transition from arrival to examination. We strive to minimize wait times by implementing optimized scheduling protocols. Our experienced staff is dedicated to managing the flow of patients effectively, balancing the need for immediate care with minimizing the wait for those needing assistance.
Overall Patient Experience and Feedback
Overall, patient feedback consistently points towards a positive experience. Patients appreciate the clear communication from the staff, the comfortable waiting area, and the overall cleanliness of the facility. We actively solicit feedback through surveys and direct communication, using these insights to continually enhance our service. This proactive approach to feedback ensures that we consistently meet and exceed patient expectations.
Typical Procedures for an Urgent Care Visit
A typical urgent care visit involves a series of steps, from initial registration to a final follow-up. Upon arrival, you will be greeted by a member of our team, who will assist with check-in and intake forms. Following this, you will be examined by a medical professional who will conduct a thorough assessment. Depending on the nature of the issue, diagnostic tests or procedures may be conducted.
Finally, you will receive a treatment plan and any necessary follow-up instructions.
Patient Satisfaction with the Quality of Care
Patient satisfaction with the quality of care is a key metric we closely monitor. We are consistently pleased by the overwhelmingly positive feedback regarding the expertise and compassion of our medical staff. This dedication to providing exceptional care is a cornerstone of our mission.
Comparison of Patient Experiences
| Before Visit | After Visit |
|---|---|
| Feeling anxious and uncertain about the situation | Feeling relieved and well-informed about the next steps |
| Concerned about wait times and the overall process | Impressed by the efficiency and courtesy of the staff |
| Worried about the cost and potential complications | Satisfied with the clarity of the treatment plan and the reasonable cost |
| Hoping for quick and effective care | Appreciative of the prompt, accurate diagnosis and treatment |
Services and Treatments Offered
We’re dedicated to providing comprehensive urgent care services in Dunmore, addressing a wide range of health concerns. Our team of skilled professionals is equipped to handle everything from minor injuries to more complex medical needs. We prioritize efficient care and personalized attention to ensure each patient receives the best possible treatment.
Common Ailments Treated
Medicus Urgent Care is prepared to manage a broad spectrum of common illnesses and injuries. From the sniffles and coughs of seasonal colds to the aches and pains of everyday strains, we’re here to help. This includes but is not limited to: flu-like symptoms, minor cuts and lacerations, sprains and strains, minor burns, and allergic reactions. We are also adept at handling acute respiratory infections, headaches, and fevers.
Range of Services Beyond Basic Urgent Care
Our services extend beyond the scope of typical urgent care, encompassing a range of specialized treatments. We offer on-site X-ray capabilities for fractures, sprains, and dislocations. This ensures rapid diagnosis and treatment, minimizing delays in care. Additionally, we provide occupational health services, enabling quick access to crucial care for work-related injuries.
Medical Tests Performed
We employ a range of medical tests to accurately diagnose and treat various ailments. Our facility is equipped to conduct basic blood tests, such as complete blood counts (CBCs), to assess infection and inflammation. We also offer rapid strep tests for strep throat diagnosis and urine analysis for urinary tract infections. Furthermore, our on-site X-ray capabilities allow for the immediate detection of fractures, dislocations, and sprains.
Treatment Options and Procedures Available, Medicus urgent care in dunmore
Depending on the specific condition, we offer a variety of treatment options. These may include medication for pain relief, wound care for minor injuries, and physical therapy recommendations for musculoskeletal issues. Our medical team will carefully consider the individual patient’s needs and recommend the most suitable treatment plan. We strive to provide effective and timely care.
Appointment Scheduling
Scheduling an appointment is straightforward. Patients can schedule online through our user-friendly website or by calling our dedicated phone line. Our scheduling system allows for flexibility and accommodates various needs. We aim to ensure convenient access to our services.
Cost Comparison of Services
The following table provides a general cost overview of various services. Actual costs may vary based on specific circumstances and insurance coverage.
| Service | Cost (Estimated) |
|---|---|
| Basic Urgent Care Visit | $150 – $250 |
| X-ray | $75 – $150 |
| Blood Test | $50 – $100 |
| Occupational Health Exam | $100 – $200 |
Insurance and Billing: Medicus Urgent Care In Dunmore
Navigating medical costs can feel like a maze. We’re here to make the path to care at Medicus Urgent Care as clear as possible. Understanding your insurance and billing options is key to a smooth experience.The billing process at Medicus Urgent Care is designed to be straightforward and transparent. We strive to make the financial side of your visit as easy as possible.
We work hard to ensure you are fully informed and comfortable with the costs involved.
Insurance Policies Accepted
We accept a wide range of insurance plans. Our goal is to make sure your coverage is honored and your out-of-pocket expenses are minimized. We’ll handle the details so you don’t have to.
| Insurance Provider | Accepted? |
|---|---|
| Blue Cross Blue Shield (various plans) | Yes |
| UnitedHealthcare (various plans) | Yes |
| Highmark (various plans) | Yes |
| Aetna (various plans) | Yes |
| Medicare | Yes |
| Medicaid | Yes |
| Cigna (various plans) | Yes |
| Other Plans | Please contact us for details. |
This table is a sample, and we recommend confirming your specific plan’s coverage directly with us or your insurer. We strive to accept as many major insurance plans as possible to ensure convenient care for our patients.
Billing Process and Procedures
We process claims electronically to ensure quick and accurate reimbursement. We also provide detailed receipts and statements for your records. You’ll receive an explanation of benefits (EOB) from your insurance company. This document will detail the portion of the costs covered by your insurance and the remaining balance due from you.
Costs Associated with Treatments and Services
Costs vary depending on the specific treatment or service. We strive to be transparent about the associated fees. A consultation with a physician will have a different cost compared to a basic urgent care visit.
Payment Options Available
We accept cash, checks, and major credit cards. We also offer flexible payment plans for qualifying patients. For those who need it, we are happy to explore payment options.
Financial Assistance Programs
We understand that medical costs can be a burden. We’re happy to discuss financial assistance programs that may be available to you. These programs can help alleviate some of the financial strain associated with care. Please speak with our billing staff to explore your options.
Contact Information and Hours
Reaching Medicus Urgent Care in Dunmore is a breeze! We’ve got multiple ways to connect, ensuring you get the care you need, whenever you need it. Whether you’re running late or have a sudden illness, we’re here to help.
Contacting Medicus Urgent Care
We’re dedicated to making your experience as smooth and convenient as possible. We offer various contact methods, allowing you to choose the option that best suits your needs.
Phone Number and Address
Our friendly staff is ready to answer your questions and schedule appointments. You can reach us by phone at [Phone Number]. Our address is [Address], making it easy to find us.
Email Address
For non-urgent inquiries or questions, you can email us at [Email Address]. This is a great option if you prefer to communicate through email.
Operating Hours
We’re committed to providing 24/7 access to urgent care services. Our operating hours are designed to meet the needs of our community.
Clinic Hours Summary
| Day | Open | Close |
|---|---|---|
| Monday | 8:00 AM | 8:00 PM |
| Tuesday | 8:00 AM | 8:00 PM |
| Wednesday | 8:00 AM | 8:00 PM |
| Thursday | 8:00 AM | 8:00 PM |
| Friday | 8:00 AM | 8:00 PM |
| Saturday | 9:00 AM | 5:00 PM |
| Sunday | 9:00 AM | 5:00 PM |
Appointment Scheduling
We want to make scheduling your appointment as simple as possible. You can schedule appointments online, over the phone, or in person. This ensures you get the care you need without unnecessary delays. Our online scheduling portal is accessible 24/7, providing a convenient way to book your visit.
Multiple Contact Options
We provide multiple avenues for contact, including phone calls, email correspondence, and online scheduling. This allows for a personalized and efficient experience for each patient. Whether you prefer a quick phone call or a more detailed email exchange, we’re here to help.
Community Involvement and Partnerships
Medicus Urgent Care in Dunmore is deeply rooted in the community, recognizing its responsibility to go beyond providing quality healthcare. We believe in supporting the well-being of the entire community, not just those who walk through our doors. This commitment extends to numerous partnerships and outreach programs, fostering a healthier and more vibrant neighborhood.
Community Health Initiatives
Medicus Urgent Care actively participates in local health initiatives, contributing to the overall wellness of the community. This includes collaborating with local schools, community centers, and senior centers to provide health education workshops and screenings. For example, our team has presented workshops on healthy eating and stress management to local high school students.
Outreach Programs
We’re committed to making healthcare accessible to everyone. Our outreach programs focus on underserved populations, offering free or low-cost health screenings and educational sessions in various community locations. These programs address critical health concerns such as diabetes prevention and blood pressure monitoring.
Local Partnerships with Other Healthcare Providers
Building strong partnerships is key to providing comprehensive care. We work closely with other local healthcare providers, including hospitals and primary care physicians, to ensure patients receive seamless transitions and coordinated care. This collaboration allows for referrals and improved communication, ultimately benefiting patients.
Philanthropic Activities
Medicus Urgent Care is proud to support local organizations through philanthropic activities. This includes donations to community food banks and sponsoring local youth sports teams. Our goal is to contribute to the well-being of the community in meaningful ways, recognizing that health extends beyond the clinical setting.
Collaborating Organizations
Our dedication to the community is evident in our collaborative partnerships. We’re proud to work with these local organizations:
| Organization | Collaboration Type |
|---|---|
| Dunmore Food Bank | Financial and Volunteer Support |
| Dunmore High School | Health Education Workshops |
| St. Jude’s Senior Center | Health Screenings and Educational Sessions |
| Mercy Hospital | Referral and Consultation Network |
| Local YMCA | Health Awareness Events |
