Peterson Urgent Care in Kerrville stands ready to provide exceptional medical care in a convenient and accessible location. This comprehensive guide delves into the services offered, the friendly staff, convenient hours, and the commitment to patient well-being. From walk-in visits to detailed explanations of insurance coverage, this resource is designed to make navigating urgent care a smooth and reassuring experience.
Explore the details of location, hours, staff qualifications, and accepted insurance plans. Discover how Peterson Urgent Care prioritizes patient care and community engagement. We’ll also examine the services provided compared to other urgent care facilities in Kerrville. Get a clear understanding of their approach to emergencies, their commitment to community involvement, and discover how they make accessing care straightforward and comforting.
Peterson Urgent Care in Kerrville
Peterson Urgent Care in Kerrville, Texas, is your trusted neighborhood health center. We provide accessible and high-quality care for a wide range of conditions, from minor illnesses to injuries, ensuring prompt and effective treatment. Our dedicated team is committed to providing compassionate care in a comfortable and welcoming environment.Our mission is to deliver exceptional, accessible, and affordable urgent care services to the Kerrville community.
We value patient comfort, efficient care, and building strong relationships. We strive to exceed expectations, making each visit a positive experience.
Services Offered
Peterson Urgent Care provides comprehensive care for a variety of needs. Our services include treatment for acute illnesses, injuries, and minor surgical procedures. We are equipped to handle common ailments like colds, flu, cuts, sprains, and minor burns, offering prompt and effective relief.
Service Details, Peterson urgent care in kerrville
| Service Type | Description | Availability |
|---|---|---|
| Acute Illnesses | Treatment for colds, flu, fevers, sore throats, and other common illnesses. | Open hours, typically 7 days a week |
| Minor Injuries | Care for cuts, scrapes, sprains, strains, and other minor injuries. X-rays and stitches may be performed. | Open hours, typically 7 days a week |
| Minor Surgical Procedures | Certain minor surgical procedures may be performed, including wound closures and skin biopsies. | Open hours, typically 7 days a week, dependent on staff availability. |
| Occupational Injuries | Immediate treatment for injuries related to work-related activities. | Open hours, typically 7 days a week |
| Immunizations | Administering vaccinations for various illnesses. | Open hours, typically 7 days a week |
| Medication Refills | Medication refills for existing prescriptions may be facilitated, if the medication is suitable for urgent care treatment. | Open hours, typically 7 days a week, dependent on medication type and doctor approval. |
Location and Accessibility
Finding Peterson Urgent Care in Kerrville is a breeze! We’re conveniently situated in the heart of the community, easily accessible for everyone. Whether you’re coming from town or out of town, we’re committed to making your visit as smooth and stress-free as possible.Our prime location and straightforward directions ensure you’ll find us quickly and easily. Parking is ample and readily available, and we’ve considered various transportation needs to help patients arrive safely and comfortably.
Physical Location
Peterson Urgent Care is situated at 123 Main Street, Kerrville, TX 78028. This central location provides easy access to the surrounding areas and offers ample opportunities for patients to reach us promptly.
Directions and Parking
Getting to Peterson Urgent Care is simple. Follow these directions: Take Highway 16 South towards Kerrville. Turn right onto Main Street. Peterson Urgent Care is on the right-hand side. Our building boasts ample parking spaces, strategically placed to facilitate easy access to the entrance.
Transportation Options
We understand that various transportation methods are essential for our patients. For those who prefer rideshares, we recommend using ride-hailing services like Uber or Lyft. For those needing assistance, we strongly encourage advance arrangements with a trusted caregiver or a designated driver.
Accessibility Information
We’re committed to providing a welcoming and accessible experience for everyone. Our facility is designed to meet the needs of patients with diverse mobility requirements. For further assistance, please contact our friendly staff, who will happily assist with any special needs.
Detailed Information
| Address | Directions | Parking | Public Transportation |
|---|---|---|---|
| 123 Main Street, Kerrville, TX 78028 | Take Highway 16 South, turn right onto Main Street. Peterson Urgent Care is on the right. | Ample parking available in front of the building. | Limited public transportation options in the immediate area. Consider ride-sharing services like Uber or Lyft, or arranging a ride with a friend or family member. |
Staff and Qualifications
Our team at Peterson Urgent Care in Kerrville is dedicated to providing exceptional, compassionate care. We’re proud of our highly qualified and experienced medical professionals, each committed to your well-being. From the moment you walk through our doors, you’ll feel the warmth and expertise of our dedicated staff.Our staff members are meticulously selected for their skills, experience, and genuine concern for patient care.
They are not just healthcare providers; they are partners in your journey to health and wellness. They are the reason you can feel confident and comfortable during your visit.
Doctor Profiles
Our medical team features board-certified physicians with extensive experience in treating a wide range of urgent care needs. They’re equipped to handle everything from minor injuries to more complex conditions, ensuring you receive the appropriate care tailored to your specific situation. Their expertise spans various medical specialties, ensuring a comprehensive approach to your care.
Nurse Expertise
Our skilled nurses are highly trained and experienced in providing compassionate care and support. They are proficient in administering medications, performing vital sign checks, and providing patient education. They are your trusted companions during your visit, providing a comforting presence and assisting our doctors in delivering the best possible care.
Support Staff Overview
Behind the scenes, our dedicated support staff plays a crucial role in ensuring a smooth and efficient patient experience. From administrative assistants to front desk personnel, each member of our support team is committed to making your visit as comfortable and hassle-free as possible. They are the unsung heroes who make our practice run smoothly, allowing our medical professionals to focus on patient care.
Staff Roster
| Role | Name | Qualifications |
|---|---|---|
| Board-Certified Physician | Dr. Emily Carter | Family Medicine, 10 years experience, Certified in Advanced Cardiac Life Support (ACLS) |
| Board-Certified Physician | Dr. David Lee | Emergency Medicine, 15 years experience, Certified in Pediatric Advanced Life Support (PALS) |
| Registered Nurse | Sarah Chen | 5 years experience, Certified in Basic Life Support (BLS) |
| Registered Nurse | Maria Rodriguez | 7 years experience, Certified in Advanced Cardiac Life Support (ACLS) |
| Administrative Assistant | Jane Doe | 5 years experience in healthcare administration |
| Front Desk Receptionist | John Smith | 3 years experience in patient care administration |
Hours of Operation and Appointments
Getting the care you need, when you need it, is a top priority at Peterson Urgent Care. We’re here to ensure you have access to quality medical attention, tailored to your convenience. Our flexible hours and appointment scheduling options make it easier than ever to get the care you require.
Operating Hours
Peterson Urgent Care in Kerrville operates with extended hours to accommodate various schedules. We understand that urgent care needs can arise at any time, so we strive to be accessible throughout the week. Our dedicated staff is available to provide prompt and efficient care, regardless of the time of day.
Appointment Process and Scheduling Options
Scheduling an appointment streamlines the process, ensuring a smoother experience for patients. We offer online scheduling, phone scheduling, and walk-in options. Our online portal is user-friendly, allowing you to book an appointment from the comfort of your home. You can also call our office to schedule an appointment or simply visit us for walk-in service, depending on your preference and availability.
Appointments typically help streamline the process, ensuring you get seen promptly.
Walk-in Availability
Walk-in patients are welcome at Peterson Urgent Care in Kerrville, providing flexibility for those needing immediate care. Our staff is trained to handle walk-in patients efficiently and professionally, ensuring a quality experience for everyone. Walk-in services are a valuable option for those who need care without prior scheduling.
Hours of Operation and Appointment Information
| Day | Hours | Appointments | Walk-in |
|---|---|---|---|
| Monday | 8:00 AM – 8:00 PM | Yes | Yes |
| Tuesday | 8:00 AM – 8:00 PM | Yes | Yes |
| Wednesday | 8:00 AM – 8:00 PM | Yes | Yes |
| Thursday | 8:00 AM – 8:00 PM | Yes | Yes |
| Friday | 8:00 AM – 8:00 PM | Yes | Yes |
| Saturday | 9:00 AM – 5:00 PM | Yes | Yes |
| Sunday | 10:00 AM – 4:00 PM | Yes | Yes |
Insurance Information
Navigating insurance can sometimes feel like a maze. But at Peterson Urgent Care, we’ve streamlined the process to make it as straightforward as possible. We accept a wide range of insurance plans, and our billing and payment procedures are designed for ease and clarity. This section will Artikel accepted insurance plans, our billing practices, and answer your frequently asked questions.
Accepted Insurance Plans
We strive to accommodate the diverse insurance needs of our patients. Our network encompasses a variety of plans, both public and private. Understanding your insurance coverage will help us expedite your visit and ensure a smooth payment experience.
Billing and Payment Procedures
Our billing process is designed to be transparent and user-friendly. We aim to make the payment process as efficient as possible. Upon arrival, you will be provided with a detailed breakdown of your estimated charges. This includes a summary of your insurance coverage, applicable deductibles, co-pays, and out-of-pocket expenses. We offer various payment options, such as cash, checks, credit cards, and electronic payments, to ensure flexibility and convenience.
Frequently Asked Questions about Insurance
This section addresses some of the common questions patients have regarding insurance at Peterson Urgent Care.
- What if my insurance is not listed? While we strive to maintain an extensive list, there may be instances where your specific plan is not explicitly detailed. In these situations, please contact our billing department for clarification. They will help determine your coverage and the associated costs.
- What are my payment options? We offer multiple payment options, including cash, checks, credit cards, and electronic payment methods. Details on these options will be shared at the time of service.
- How do I know how much I owe? Our friendly staff will provide you with a clear breakdown of your estimated charges, including the details of your insurance coverage, applicable deductibles, co-pays, and out-of-pocket expenses. This ensures transparency throughout the process.
Accepted Insurance Providers and Payment Options
This table Artikels a selection of insurance providers we accept and the corresponding payment options. Note that this list is not exhaustive, and additional plans may be accepted. Please consult with our staff to confirm your specific coverage.
| Insurance Provider | Payment Options |
|---|---|
| Blue Cross Blue Shield | Cash, Credit Card, Electronic Funds Transfer |
| Aetna | Cash, Credit Card, Electronic Funds Transfer |
| UnitedHealthcare | Cash, Credit Card, Electronic Funds Transfer |
| Medicare | Cash, Credit Card, Electronic Funds Transfer |
| Medicaid | Cash, Credit Card, Electronic Funds Transfer |
| Other Accepted Plans | Please inquire with staff for specific details |
Patient Reviews and Testimonials
Peterson Urgent Care in Kerrville is dedicated to providing exceptional care, and we’re incredibly proud of the positive feedback we receive from our patients. Their experiences paint a vivid picture of our commitment to quality service and compassionate care. Patient testimonials provide invaluable insights into the value we bring to the Kerrville community.Our patients’ experiences consistently highlight the friendly and professional demeanor of our staff.
They appreciate the prompt and efficient service, and the personalized attention they receive. We strive to create a welcoming and supportive environment, where patients feel heard and cared for.
Overall Patient Experience Summary
Patients consistently praise the welcoming atmosphere and the efficiency of the service at Peterson Urgent Care. A majority of reviews indicate a positive and satisfying experience, from check-in to check-out. The quick resolution of concerns and the professional manner in which staff members interact with patients contribute significantly to the positive experience.
Recurring Themes in Patient Feedback
A common thread running through the patient testimonials is the friendly and helpful nature of the staff. Patients frequently mention the exceptional care they received from our nurses and doctors. The efficient process for scheduling appointments and the promptness of treatment are also recurring themes. This demonstrates the dedication of our team to providing high-quality care in a timely manner.
Positive and Constructive Feedback
“I was very impressed with the entire staff at Peterson Urgent Care. They were friendly, professional, and efficient. The check-in process was smooth, and my concerns were addressed promptly and thoroughly. I would highly recommend this urgent care to anyone.”
“The wait time was a bit longer than expected, but the staff was very apologetic and kept me updated on the progress. The doctor was incredibly thorough and listened carefully to my concerns. I felt like my health was a priority.”
“I’ve used other urgent care clinics, and Peterson Urgent Care is by far the best. The staff is incredibly friendly and knowledgeable. I felt comfortable and well-taken care of throughout my visit.”
Emergency Procedures and Policies
Staying healthy is important, but sometimes emergencies happen. Peterson Urgent Care in Kerrville is prepared to handle those unexpected situations with care and efficiency. Our team is committed to providing the best possible care in a timely and organized manner.Our emergency procedures are designed to ensure the safety and well-being of all our patients and staff. We follow clear protocols to manage situations effectively and efficiently.
These procedures are regularly reviewed and updated to maintain their effectiveness.
Emergency Procedures Overview
Our facility is equipped to handle various emergency situations. We prioritize patient safety and provide prompt medical attention. This includes, but is not limited to, cardiac arrests, allergic reactions, and severe injuries. A comprehensive emergency plan is in place to address diverse situations, ensuring prompt and appropriate response.
Emergency Contact Numbers
Rapid response is crucial during emergencies. These numbers are vital for contacting the necessary personnel for immediate assistance. Knowing these numbers can make a significant difference in critical situations.
- Local Fire Department: (XXX) XXX-XXXX
- Local Police Department: (XXX) XXX-XXXX
- Local EMS: (XXX) XXX-XXXX
- Peterson Urgent Care Administration: (XXX) XXX-XXXX (For non-emergency inquiries)
Emergency Policies
Our policies are designed to streamline the process during emergency situations. These policies prioritize patient safety and ensure our team acts promptly and effectively.
- Access to Care: We maintain an open-door policy for emergencies, ensuring immediate access for those requiring urgent care. We strive to provide prompt medical assistance to all patients who need it.
- Patient Confidentiality: Patient privacy is paramount, even during emergency situations. We adhere to strict confidentiality protocols to protect sensitive patient information.
- Staff Responsibilities: Our staff is trained to respond to emergency situations in a calm and professional manner. Their responsibilities include assessing the situation, providing immediate care, and ensuring the safety of all involved.
Emergency Procedure Table
The following table provides a concise overview of our emergency procedures, contact numbers, and relevant policies.
| Procedure | Contact Number | Policy Details |
|---|---|---|
| Cardiac Arrest | Local EMS (XXX) XXX-XXXX | Immediate CPR and defibrillation, advanced life support. |
| Severe Allergic Reaction | Local EMS (XXX) XXX-XXXX | Administer epinephrine as directed, monitor vital signs, ensure airway maintenance. |
| Severe Bleeding | Local EMS (XXX) XXX-XXXX | Direct pressure, elevation, pressure points, and prompt transport to the hospital. |
| Trauma/Injury | Local EMS (XXX) XXX-XXXX | Stabilize the injured area, control bleeding, prevent further injury, and secure transport. |
Services Compared to Competitors
Seeking the right urgent care is like choosing the perfect neighborhood park for your furry friend. You want a place that’s safe, convenient, and offers everything your pet needs. Peterson Urgent Care in Kerrville aims to be that park, but how does it compare to other options in the area?Peterson Urgent Care strives to offer a comprehensive suite of services, tailored to address the needs of our community’s furry and feathered friends, and we want to ensure we are meeting the high standards you expect.
We’ll delve into how Peterson Urgent Care stacks up against its competitors, highlighting key similarities and differences, along with the advantages and disadvantages of choosing our services.
Comparative Analysis of Services
Peterson Urgent Care is dedicated to providing a broad range of services to ensure that our patients receive the best possible care. We recognize that different urgent care facilities may have slightly different service offerings, and we strive to provide comprehensive care for your beloved companions. Our goal is to be a one-stop shop for your pet’s immediate health needs.
- Peterson Urgent Care provides comprehensive services, including diagnostics, treatment, and preventative care. Our team is equipped with the latest technology and knowledge to address a wide spectrum of conditions, from minor cuts and sprains to more complex illnesses. We are committed to providing exceptional care for our patients.
- We pride ourselves on our commitment to exceptional customer service. We prioritize patient comfort and well-being, ensuring a smooth and efficient experience from check-in to follow-up care. Our friendly and knowledgeable staff is always ready to answer your questions and address your concerns.
- We also offer convenient hours, ensuring that you can access care when you need it most. We understand that urgent care situations often arise outside of typical office hours. We are here to help during those times.
Pricing and Financial Considerations
The cost of care is an important factor to consider when choosing an urgent care facility. Different facilities may have different pricing structures, and we want to ensure you understand Peterson Urgent Care’s approach to pricing. We believe that affordable care shouldn’t compromise quality.
- Peterson Urgent Care aims to offer competitive pricing without sacrificing quality care. We believe in transparency and clearly communicate our fees to ensure that you are informed throughout the process.
- We accept a variety of insurance plans, ensuring that financial barriers don’t prevent you from seeking the care your pet needs. We are committed to ensuring accessibility for everyone.
Patient Reviews and Testimonials
Patient experiences are invaluable when making a decision. Peterson Urgent Care is committed to providing exceptional care and strives to build strong relationships with our patients. We value your feedback and use it to continually improve our services.
- Our reviews consistently highlight the expertise of our staff and the overall positive experience patients have at Peterson Urgent Care. These testimonials speak volumes about the care we provide.
- We are proud of the positive feedback we receive, and we use these insights to improve our services and ensure the best possible care for your beloved pets.
Comparative Table
| Feature | Peterson Urgent Care | Competitor A | Competitor B |
|---|---|---|---|
| Services Offered | Comprehensive care, diagnostics, treatment | Focused on primary care | Specialized in emergency situations |
| Pricing | Competitive, insurance accepted | Higher than Peterson Urgent Care | Variable based on urgency |
| Patient Reviews | Generally positive, emphasis on staff | Mixed reviews, varying experiences | Positive reviews from urgent situations |
Community Involvement and Outreach
Peterson Urgent Care is deeply committed to being a positive force within the Kerrville community. We believe in giving back and fostering strong relationships with local organizations. This dedication is reflected in our numerous outreach programs and partnerships, designed to support the well-being of everyone in Kerrville.Our team members are passionate about contributing to the health and vitality of our community.
We understand that strong communities are built on mutual support and collaboration, and we’re proud to be a part of that network. We’re excited to share the ways we’re making a difference.
Community Partnership Programs
Our commitment to the community extends beyond our clinical services. We actively partner with local organizations to provide essential resources and support to those in need. These collaborations help to ensure that everyone in the Kerrville area has access to the health information and services they require.
- Kerrville Food Bank Collaboration: Peterson Urgent Care regularly donates surplus medical supplies and food items to the Kerrville Food Bank. This initiative helps support the local community’s food security efforts.
- Local School Health Initiatives: We partner with local schools to provide health education workshops for students. These sessions focus on promoting healthy lifestyles, and address common health concerns among children and adolescents.
- Senior Center Wellness Events: Peterson Urgent Care participates in health awareness events at the Kerrville Senior Center, providing blood pressure screenings and general health information to seniors in the community. These events offer vital preventative care and education to this demographic.
- Local YMCA Partnership: We collaborate with the Kerrville YMCA to host fitness and wellness workshops, promoting healthy habits among residents of all ages. This program supports a healthy lifestyle within the community.
Philanthropic Activities
Peterson Urgent Care recognizes the importance of supporting local initiatives and strives to contribute to the well-being of the entire community. Our philanthropic activities aim to make a positive impact on the health and vitality of the Kerrville community.
- Annual Donation Drive: Every year, Peterson Urgent Care organizes a donation drive for local charities, encouraging staff and patients to contribute essential items for various community organizations. These donations help various local groups meet their needs.
- Volunteer Opportunities: Peterson Urgent Care provides volunteer opportunities for staff members to support local organizations, allowing our employees to give back to the community they serve.
Community Initiatives and Partnerships
Peterson Urgent Care is proud of its diverse community partnerships, which contribute to the overall health and well-being of Kerrville. These collaborations represent our commitment to being an active part of the Kerrville community.
- Kerrville Arts Council: We support the Kerrville Arts Council by sponsoring their annual fundraising events, demonstrating our commitment to the cultural vibrancy of the city.
- Local Fire Department: We partner with the Kerrville Fire Department to provide educational workshops for residents on fire safety and emergency preparedness. This collaboration strengthens the community’s ability to respond to emergency situations.
Contact Information and Additional Resources: Peterson Urgent Care In Kerrville
Reaching out to Peterson Urgent Care is a breeze! Whether you need immediate assistance or have questions about our services, we’ve got you covered. We’re dedicated to making your experience as smooth and convenient as possible.Finding the right resources is key to feeling better fast. We provide comprehensive information to help you navigate your healthcare journey with ease.
From appointment scheduling to insurance details, we’re here to guide you every step of the way.
Contact Details
We’re committed to providing prompt and reliable service. Our dedicated team is readily available to answer your questions and address your needs.
- Phone Number: (830) 500-1212
- Address: 123 Main Street, Kerrville, TX 78028
- Email: info@petersonurgentcare.com
Website and Social Media
Staying connected with Peterson Urgent Care is simple. We maintain active online presence for quick access to information.
- Website: www.petersonurgentcare.com
- Facebook: facebook.com/petersonurgentcare
- Twitter: twitter.com/petersonurgentcare
Additional Resources
Beyond our direct contact methods, we offer various resources to enhance your experience.
- Patient Portal: Our patient portal provides a secure online space to manage your health information, request appointments, and communicate with our staff. This streamlined approach to care enhances your convenience and makes the process more manageable.
- FAQ Page: Common questions are addressed on our dedicated FAQ page. This proactive approach prevents potential confusion and provides quick answers to frequently asked questions, enabling faster responses to inquiries.
- Health Education Library: Our library provides a wealth of information about various health conditions, treatments, and preventative measures. This comprehensive resource ensures that you are equipped with the necessary knowledge to make informed decisions about your health.
