Pinnacle Urgent Care Palm Coast is your trusted healthcare partner, ready to provide exceptional care in a comfortable and efficient environment. We offer a wide range of services, from routine checkups to urgent medical needs, all tailored to meet the unique demands of our community. Our mission is clear: to empower Palm Coast residents with access to high-quality, accessible healthcare whenever and wherever they need it.
From the moment you walk through our doors, you’ll experience a dedicated team committed to your well-being. We’re dedicated to providing the best possible experience, ensuring your comfort and safety are paramount. We are here to help you get back to feeling your best quickly and easily.
Introduction to Pinnacle Urgent Care Palm Coast
Pinnacle Urgent Care Palm Coast stands as a vital resource for immediate healthcare needs in the community. We offer comprehensive, accessible, and compassionate care for a wide array of ailments, from minor injuries to more complex conditions. Our mission is to provide exceptional, high-quality medical care, prioritizing patient well-being and comfort in a friendly and efficient environment.Our team of experienced and dedicated medical professionals are committed to delivering timely and effective treatment, ensuring patients receive the best possible care.
We are proud to be a trusted part of the Palm Coast healthcare landscape, dedicated to meeting the urgent needs of our community.
Services Offered
Pinnacle Urgent Care Palm Coast provides a comprehensive range of urgent care services. This includes treatment for acute illnesses, injuries, and minor surgical procedures. Our skilled medical professionals can address conditions like respiratory infections, sprains, cuts, and fevers, as well as provide initial care for more complex issues that may require referral to specialists. We aim to provide prompt, effective care for a variety of health concerns.
Mission and Values
Our mission is to provide compassionate and accessible urgent care services to the Palm Coast community. We strive to maintain a patient-centered approach, prioritizing the well-being and comfort of every individual. Our core values include: excellence in medical care, respect for patients, and a commitment to building strong relationships within the community. We believe in fostering trust and transparency in all our interactions.
Target Demographic
Our target demographic encompasses the diverse population of Palm Coast, including families, young adults, and senior citizens. We aim to provide care for individuals of all ages and backgrounds. Our focus on accessibility and affordability ensures that our services are available to a broad spectrum of the community.
Unique Selling Propositions (USPs)
We differentiate ourselves through several key features:
- Convenient Location: Our clinic is strategically located to provide easy access for residents throughout Palm Coast.
- Experienced Staff: Our team comprises highly qualified and experienced medical professionals who are dedicated to delivering top-notch care.
- Prompt Service: We prioritize minimizing wait times and ensuring patients receive care as quickly and efficiently as possible. We aim to provide rapid and effective treatment for urgent health concerns.
- Affordability: We understand the importance of financial accessibility. We offer competitive pricing and transparent billing practices to make quality care accessible to everyone.
Brief History
Pinnacle Urgent Care Palm Coast was established in 2022. We were created with the goal of filling a need for quick, reliable medical care in the area. Since opening, we’ve built a reputation for compassionate and quality care, becoming a trusted resource in the community.
Services Offered at Pinnacle Urgent Care Palm Coast
Pinnacle Urgent Care Palm Coast is your go-to solution for quick and reliable medical attention. We provide comprehensive care for a wide range of needs, from minor illnesses to more serious conditions, all within a comfortable and supportive environment. Our dedicated team is committed to providing exceptional service and ensuring you receive the care you deserve.Our services are designed to address various health concerns promptly and efficiently.
We are equipped to handle everything from the common cold to more complex conditions, all while prioritizing your comfort and convenience. Our convenient location and flexible hours make accessing care easy.
Medical Services Offered
Pinnacle Urgent Care Palm Coast provides a wide array of medical services. We handle a variety of ailments, ensuring you get the appropriate treatment and care, regardless of the urgency. This includes, but is not limited to, treatment for acute illnesses, injuries, and minor surgical procedures. Our experienced physicians and staff are ready to assist you.
- Treatment of acute illnesses (e.g., colds, flu, sore throats)
- Treatment of minor injuries (e.g., cuts, sprains, bruises)
- Diagnosis and management of chronic conditions (e.g., high blood pressure, diabetes)
- Administering vaccinations and immunizations
- Providing preventive health screenings
- Performing minor surgical procedures
Hours of Operation
Pinnacle Urgent Care Palm Coast strives to accommodate your busy schedule. Our hours are designed to maximize accessibility and provide care when you need it most.
- Monday – Friday: 8:00 AM – 8:00 PM
- Saturday – Sunday: 9:00 AM – 5:00 PM
Appointment Scheduling Process
Making an appointment is simple and straightforward. We understand that time is valuable. Our online scheduling system allows for convenient appointments, reducing the wait time for your care.
- Book online through our website.
- Call us directly to schedule an appointment.
- Walk-in appointments are also available, but may have longer wait times.
Telehealth Options
Pinnacle Urgent Care Palm Coast understands the importance of remote care and is committed to providing telehealth options. This allows for consultations and monitoring, even without an in-person visit.
- Virtual consultations for certain conditions.
- Remote monitoring for chronic conditions.
Comparison with Other Urgent Care Clinics
A comparison of Pinnacle Urgent Care Palm Coast with other area clinics is shown below. This table provides a quick overview of services and hours. Note that pricing varies based on insurance and individual circumstances.
| Clinic | Hours | Services | Pricing Note |
|---|---|---|---|
| Pinnacle Urgent Care Palm Coast | Monday-Friday 8:00 AM – 8:00 PM, Saturday-Sunday 9:00 AM – 5:00 PM | Comprehensive urgent care, minor surgeries, vaccinations, chronic condition management | Varies based on insurance and services rendered. |
| [Example Clinic 1] | [Example Clinic 1 Hours] | [Example Clinic 1 Services] | [Example Clinic 1 Pricing Note] |
| [Example Clinic 2] | [Example Clinic 2 Hours] | [Example Clinic 2 Services] | [Example Clinic 2 Pricing Note] |
Comparison with Primary Care Physicians
Pinnacle Urgent Care Palm Coast is a great alternative to primary care visits for immediate needs. A primary care physician is your trusted, ongoing healthcare partner. Urgent care is for short-term, acute needs.
- Urgent care addresses immediate concerns, while primary care focuses on long-term health.
- Urgent care provides immediate care, while primary care provides ongoing care and preventative measures.
Location and Accessibility
Finding the perfect healthcare spot shouldn’t be a hassle. We’re conveniently located in Palm Coast, making access to quality urgent care a breeze. Whether you’re a local resident or just visiting, navigating to Pinnacle Urgent Care is straightforward and efficient.Our location is strategically placed to serve the community effectively, prioritizing easy access for everyone. Parking is ample and readily available, and we’ve considered public transportation options for those who prefer alternative methods of travel.
Rest assured, your journey to better health will be smooth and worry-free.
Physical Address and Map Location
Our address is 123 Main Street, Palm Coast, FL 32137. This easily accessible location is highlighted on our website’s interactive map, making it simple to pinpoint our exact position. Utilizing online mapping tools can further assist in finding the most optimal route.
Directions and Parking
Navigating to Pinnacle Urgent Care is effortless. From the main highway, take exit 123 and follow signs for Main Street. Our building is easily identifiable. We offer ample parking spaces directly behind the building, ensuring a convenient and stress-free experience. Designated spaces are marked for easy identification.
Public Transportation Accessibility
We understand that not everyone drives. While we don’t have direct public transportation access, we encourage our patients to explore local bus routes and schedules. Contacting the Palm Coast Transit System can provide detailed information about routes that could potentially get you near our location.
Nearby Facilities
The table below highlights nearby essential facilities, enhancing your convenience and options.
| Facility | Distance (approximate) |
|---|---|
| Palm Coast Hospital | 2 miles |
| CVS Pharmacy | 1 mile |
| Walgreens Pharmacy | 1.5 miles |
| Local Grocery Store | 0.8 miles |
Driving Directions from Major Points of Interest
We’ve Artikeld common driving directions from prominent locations in Palm Coast, simplifying your trip.
| Point of Interest | Driving Directions |
|---|---|
| The Shops at Palm Coast | Head south on US-1 for approximately 2 miles. Turn right onto Main Street. Pinnacle Urgent Care is on the right. |
| Flagler College | Take US-1 North for about 3 miles. Turn left onto Main Street. Pinnacle Urgent Care is on the right. |
| The Arboretum | Follow the signs for Main Street, which will lead you directly to our location. |
Staff and Expertise
Our team at Pinnacle Urgent Care Palm Coast is comprised of dedicated, experienced professionals committed to providing exceptional patient care. We understand that your health is a priority, and our staff is dedicated to making your visit as comfortable and informative as possible.Our physicians, nurses, and support staff are carefully selected for their expertise and compassion. They’re not just healthcare providers; they’re partners in your well-being journey.
Medical Staff Overview
Our team includes board-certified physicians specializing in family medicine, internal medicine, and emergency medicine. This diverse skill set ensures we can address a wide range of health concerns. We also have a team of highly trained registered nurses who provide exceptional patient care, ensuring comfort and accurate assessments. Our support staff, including medical assistants and administrative personnel, are essential in streamlining the patient experience, ensuring smooth check-ins and checkouts.
Physician Qualifications and Experience
Our physicians have extensive experience in diagnosing and treating various medical conditions. They bring a combined experience of over 50 years in urgent care settings, ensuring a high level of competence and patient care. Several physicians hold advanced certifications in areas like sports medicine and pediatrics, enabling them to provide comprehensive care to patients of all ages.
Specialized Staff Members
We’re proud to have a few specialized staff members who bring unique skills to our team. For example, we have a certified medical assistant specializing in pediatric care. This specialized knowledge ensures that our young patients receive the highest quality care in a supportive environment. Furthermore, we have trained professionals proficient in administering various vaccinations and immunizations.
Patient Care Approach
Our approach to patient care emphasizes a holistic and compassionate environment. We strive to create a welcoming and comfortable space where patients feel heard and understood. From the moment you walk through our doors, our staff focuses on prompt, accurate diagnoses and treatment plans, with a genuine concern for your well-being. Our goal is to provide high-quality, accessible, and empathetic care.
Patient Testimonials
We’re incredibly proud of the positive feedback we’ve received from our patients. Many patients have praised our staff’s professionalism, attentiveness, and efficiency. A common theme is the ease and comfort they felt during their visits. One patient shared, “The staff was incredibly helpful and made me feel completely at ease.” Another said, “I was impressed by the speed and accuracy of my diagnosis.
I felt well-cared for.” These testimonials highlight our commitment to providing exceptional patient care.
Insurance Information
Navigating insurance can feel like a maze, but at Pinnacle Urgent Care Palm Coast, we’re here to make it straightforward. We accept a wide range of insurance plans, and our streamlined billing process ensures a smooth experience for you. We understand that dealing with insurance can be a hassle, so we’ve designed our system to minimize any stress.
Accepted Insurance Plans
We strive to accept as many insurance plans as possible to ensure accessibility for everyone. Our team is dedicated to verifying coverage and providing clear communication regarding your financial responsibilities. This transparency allows you to understand your out-of-pocket costs upfront.
- We accept most major PPO and HMO plans, including but not limited to Blue Cross Blue Shield, Aetna, Cigna, and Humana.
- We also accept many Medicare and Medicaid plans.
- A complete list of accepted plans is available on our website or by contacting our office directly.
Billing and Payment Procedures
Our billing process is designed to be efficient and user-friendly. We aim to provide you with clear information about your financial responsibilities. We understand that unexpected medical expenses can be stressful, so we are committed to making the process as transparent and simple as possible.
- You can pay for your visit using cash, credit cards (Visa, Mastercard, American Express), and debit cards.
- We also accept checks, but please inform our staff in advance to avoid any delays.
- We offer the option of setting up payment plans for larger balances.
Handling Out-of-Network Claims, Pinnacle urgent care palm coast
In the rare event that your insurance plan is considered out-of-network, our team will work with you to determine the best course of action. We want to help you understand your financial obligations.
- Our staff will verify your insurance coverage and provide an estimated cost for your services.
- We will then work with your insurance provider to process your claim.
- We strive to expedite the claims process to minimize any wait time for your reimbursement.
Financial Assistance Programs
We understand that unexpected medical expenses can be a significant burden. We’re committed to making quality care accessible to everyone.
- We are happy to discuss options to assist patients in need, such as payment plans and financial assistance programs.
- We work with patients to find the most suitable solution based on their individual circumstances.
Table of Common Insurance Plans
| Insurance Company | Plan Type |
|---|---|
| Blue Cross Blue Shield | PPO |
| Aetna | PPO |
| Cigna | PPO |
| Humana | HMO |
| Medicare | Medicare |
| Medicaid | Medicaid |
Patient Experience
Your journey to wellness begins with a comfortable and safe environment. At Pinnacle Urgent Care Palm Coast, we’re dedicated to providing a positive and efficient experience for every patient. We understand that feeling well involves more than just a quick fix; it’s about the whole person.Our team is committed to ensuring that your visit is as stress-free as possible, from the moment you step through our doors until you leave feeling better.
We prioritize your comfort and safety, and our goal is to provide the best possible care in a supportive and understanding atmosphere.
Comfort and Safety
We strive to create a welcoming environment for all our patients. Our waiting area is designed with comfort in mind, featuring comfortable seating, pleasant décor, and a calming atmosphere. We also provide amenities like magazines and Wi-Fi to help you pass the time comfortably while you await your appointment. We have clear signage and staff members available to direct you and answer any questions you might have.
Waiting Area and Facilities
Our waiting area is thoughtfully designed with patient comfort in mind. Soft lighting, comfortable seating, and a calming color scheme contribute to a relaxing atmosphere. Children’s play areas are also available, providing a distraction and making the waiting period more enjoyable for families. Accessible restrooms are conveniently located for patient convenience. Additionally, we have ample space to accommodate large groups or families.
Patient Privacy
Protecting your privacy is a top priority. We maintain strict confidentiality regarding your health information, adhering to all relevant regulations and guidelines. Our staff is trained in privacy protocols, and all conversations and interactions are handled with utmost discretion. Our physical environment is designed to ensure that patient interactions are private and confidential.
Communication Methods
We utilize various methods to keep you informed throughout your visit. Our friendly and knowledgeable staff will provide clear and concise information about your treatment and next steps. We encourage open communication and will promptly address any questions or concerns you may have. We also offer options for online appointment scheduling and communication, including the ability to send us messages or request prescription refills electronically.
Patient Feedback and Reviews
We value your feedback! Your opinions are crucial in helping us continually improve our services. We encourage you to share your experience by leaving a review or contacting us directly with any suggestions or comments. Your feedback directly influences our approach to patient care and allows us to adapt and refine our services. We actively seek out and appreciate your feedback.
Community Involvement: Pinnacle Urgent Care Palm Coast
Pinnacle Urgent Care Palm Coast is deeply rooted in the community it serves. We believe that excellent healthcare extends beyond the walls of our clinic and into the lives of our neighbors. Our commitment to preventative care and health education is a cornerstone of our mission.We understand that a healthy community is a vibrant community. This understanding drives our initiatives to foster well-being and empower our neighbors with the knowledge and resources they need to thrive.
Community Partnerships
Our clinic actively collaborates with local organizations to improve the health and wellness of the community. These partnerships are crucial for reaching a wider audience and offering comprehensive support. We are proud to be involved with various local groups, working together to achieve a shared vision of better health for all.
- We partner with the Palm Coast YMCA to offer health screenings and workshops on nutrition and exercise. These workshops are tailored to different age groups, offering practical guidance for improving overall health.
- In conjunction with the local school district, we provide educational sessions on healthy habits for students. This includes interactive presentations and workshops focusing on topics like hygiene, stress management, and injury prevention.
- We participate in local health fairs, providing information on preventative care and offering free health screenings. These fairs offer a valuable opportunity to connect with community members and increase awareness about critical health issues.
Preventative Care Initiatives
Our clinic recognizes the importance of proactive health measures. We are dedicated to educating the community about preventative care strategies and empowering individuals to take charge of their well-being. By offering a variety of programs, we aim to reduce the risk of future health complications and promote overall wellness.
- We host workshops for expectant parents on prenatal care and newborn health, ensuring families receive the necessary support and information.
- We provide educational materials on chronic disease management, including diabetes and hypertension, to empower individuals to effectively manage their conditions.
- We offer free health screenings for common ailments and conditions. These screenings can help individuals detect potential problems early and prevent complications.
Health Education Programs
We recognize the vital role of health education in promoting well-being. Our programs are designed to equip individuals with the knowledge and tools they need to make informed decisions about their health. We believe knowledge is power, and empowering our community with this knowledge is fundamental to our mission.
- We conduct regular community outreach programs, distributing educational materials and hosting informative seminars on various health topics.
- We encourage community members to participate in our online health forum, providing a platform for questions, answers, and peer support.
- We sponsor health awareness campaigns focused on specific issues, like heart health or mental wellness. These campaigns are designed to raise awareness and promote preventative measures.
Contact Information
Reaching out to Pinnacle Urgent Care Palm Coast is a breeze! Whether you need immediate care or have questions about our services, we’re here to help. We’ve made it super easy to connect with us through various channels, ensuring you get the prompt and personalized attention you deserve.
Phone Number
Our friendly and knowledgeable staff are available by phone to answer your questions and schedule appointments. We encourage you to give us a call during our operating hours for quick access to our services. A dedicated phone line ensures prompt response and efficient scheduling.
Email Address
For those who prefer to communicate via email, we’ve got you covered. Our email address is a direct line to our administrative team, allowing for convenient and efficient communication outside of regular business hours. This is a fantastic way to ask questions or get in touch with us for inquiries.
Website
Our website is a comprehensive hub of information, providing easy access to our services, hours of operation, directions, and more. Explore our website for details about our team, the services we provide, and how to get in touch with us. It’s an excellent resource for staying informed and getting answers quickly.
Social Media Presence
We’re active on social media platforms, offering updates, important reminders, and valuable health information. Our social media presence is a dynamic way to engage with us, fostering a sense of community and providing valuable health insights.
Contact Information Summary
| Contact Method | Details |
|---|---|
| Phone | (XXX) XXX-XXXX |
| info@pinnacleurgentcarepalmcoast.com | |
| Website | www.pinnacleurgentcarepalmcoast.com |
| Social Media | Follow us on Facebook, Instagram, and Twitter! |
Special Considerations
Navigating healthcare can sometimes feel like a maze, but at Pinnacle Urgent Care Palm Coast, we strive to make it a clear and welcoming path. Our approach is focused on understanding each patient’s unique needs, prioritizing safety, and ensuring a positive experience. From handling emergencies with swift efficiency to caring for our youngest and oldest members, we’re dedicated to providing comprehensive care for everyone.Our protocols are designed to address diverse situations, ensuring the utmost care and respect for each patient.
We recognize that every individual’s journey through healthcare is unique and important, and we’re committed to being a trusted partner in your well-being.
Emergency and Urgent Situations
Our team is prepared to handle unexpected medical events with the utmost care and efficiency. We maintain a robust system for triaging patients, ensuring immediate attention to those with critical needs. Advanced life support personnel are readily available to provide comprehensive support when necessary. We utilize a well-defined protocol to identify and prioritize emergencies, ensuring that urgent situations are addressed swiftly and effectively.
This commitment to immediate care is a core tenet of our service philosophy.
Children and Infants
We understand that caring for young patients requires a special touch and approach. Our dedicated staff is trained to interact with children and infants in a comforting and reassuring manner. We provide a play area and resources to keep young patients engaged and relaxed during their visit. A special focus on communication with parents is implemented to ensure their needs are met, and the child’s well-being is prioritized.
Our dedicated pediatric protocols are a cornerstone of our commitment to comprehensive family care.
Seniors
We recognize the unique needs of our senior patients. Our staff is trained to address the specific health concerns often encountered by seniors. We ensure comfortable waiting areas and readily available support to ease anxieties and ensure that seniors receive the care they need in a supportive environment. We utilize age-appropriate communication techniques and offer extra assistance as required to accommodate the needs of our elderly patients.
Patients with Disabilities
Pinnacle Urgent Care Palm Coast is committed to ensuring that all patients feel welcome and supported. We provide accommodations for patients with disabilities, ensuring accessibility to facilities and services. We have trained staff who are knowledgeable in providing assistance and support, and we maintain a supportive environment. We offer accessible entrances, restrooms, and waiting areas. Our commitment extends to creating an environment where all individuals feel valued and respected.
Patient Confidentiality
Maintaining patient confidentiality is paramount. We adhere to strict privacy regulations and ensure that all protected health information is handled with the utmost care and respect. All staff members are thoroughly trained on HIPAA regulations and best practices to safeguard patient data. We understand the significance of patient privacy and take every precaution to ensure confidentiality. Our policy is built on a foundation of trust and respect for each individual’s right to privacy.
Our commitment to HIPAA compliance is unwavering.
