PrimeCare Urgent Care Dothan AL stands ready to be your trusted health partner, offering prompt and effective care for a wide range of needs. From common colds to more serious injuries, their dedicated team provides compassionate service in a convenient location. Whether you’re experiencing a sudden illness or need a quick checkup, their comprehensive services ensure you get the right care at the right time.
Explore their facilities, services, and community involvement—discover why PrimeCare is a valuable resource for the Dothan community.
This comprehensive guide delves into PrimeCare Urgent Care Dothan AL, offering a thorough overview of their services, location, patient experiences, and more. We’ll explore everything from their convenient hours and accepted insurance to the dedicated medical professionals who make PrimeCare a reliable choice for urgent care. Get ready to discover the details that make PrimeCare Urgent Care Dothan AL a top-notch healthcare option.
Introduction to PrimeCare Urgent Care Dothan AL
PrimeCare Urgent Care in Dothan, AL is your trusted neighborhood health hub, offering comprehensive urgent care services to the community. We’re committed to providing fast, effective, and compassionate care for a wide range of ailments, from minor injuries to illnesses requiring immediate attention. Our team of experienced medical professionals is dedicated to getting you back on your feet quickly and efficiently.We understand that urgent care situations can be stressful.
That’s why we strive to create a welcoming and supportive environment where patients feel comfortable and well-informed throughout their visit. Our goal is to provide accessible and high-quality care to all members of the Dothan community.
Services Offered
A wide array of services are available at PrimeCare Urgent Care, ensuring comprehensive care for a variety of needs. These services are carefully crafted to meet a variety of health concerns.
- Minor injuries, including cuts, sprains, and burns.
- Illnesses such as colds, flu, and ear infections.
- Acute respiratory infections, such as bronchitis and pneumonia.
- Minor illnesses and injuries, including allergies and rashes.
- Treatment of infections and fevers.
- Wound care and management.
- Medication management and refills.
- Providing preventative care advice.
Facility Details
PrimeCare Urgent Care is a conveniently located and well-equipped facility. Its accessibility and efficiency are a testament to its commitment to community health.
| Facility Name | Location | Phone Number | Website |
|---|---|---|---|
| PrimeCare Urgent Care | [Specific Address in Dothan, AL] | [Phone Number] | [Website Address] |
History and Background
PrimeCare Urgent Care in Dothan, AL was established to address the growing need for accessible and convenient urgent care services in the area. The facility’s mission is to provide timely and effective medical attention to the community.
Mission and Values
Our mission is to deliver high-quality, compassionate urgent care to the Dothan community. We value patient safety, exceptional service, and a welcoming environment. We believe in fostering trust and understanding between our patients and our medical team. Our values are the bedrock of our commitment to providing the best possible care.
Services and Treatments Offered
PrimeCare Urgent Care Dothan AL is your one-stop shop for quick, effective, and reliable medical care. We provide a comprehensive range of services, from addressing common colds and flu to handling more serious injuries and illnesses. Our focus is on providing exceptional patient care in a comfortable and efficient environment.We’re committed to offering a variety of services to meet the diverse needs of our community.
This includes everything from routine checkups to specialized treatments and diagnostic procedures. Our skilled medical professionals are dedicated to providing the best possible care, ensuring that you receive the right treatment promptly.
Common Ailments Treated
A wide array of common ailments are treated effectively at PrimeCare Urgent Care. This includes conditions such as upper respiratory infections, minor cuts and wounds, sprains and strains, and various types of fevers. Our team is adept at diagnosing and treating these common complaints, getting you back on your feet quickly and efficiently. We’re also prepared to handle more complex issues that may require further evaluation.
Specialized Services
PrimeCare Urgent Care offers specialized services that go beyond basic urgent care. These services are designed to aid in proper diagnosis and treatment. We have in-house capabilities for X-rays, ensuring timely imaging for potential fractures or dislocations. Lab work is also available on-site, allowing for rapid analysis of blood samples and other body fluids. Vaccinations are administered regularly to prevent illness and maintain public health.
Our staff is well-versed in the various vaccination protocols, ensuring you receive the appropriate and necessary inoculations.
Injuries Treated
Our medical team is prepared to handle a wide range of injuries. This includes minor cuts, scrapes, and burns, as well as more complex issues such as sprains, strains, and fractures. Our goal is to diagnose and treat injuries promptly, minimizing pain and maximizing recovery time. We also have procedures in place to assess and manage any potential complications.
Comparison with Other Urgent Care Centers
PrimeCare Urgent Care Dothan AL stands out in the community for its comprehensive approach to urgent care. While other centers might specialize in a particular area, PrimeCare strives to offer a broad spectrum of services. Our commitment to quality care and timely diagnosis sets us apart, and our on-site X-ray and lab services ensure quicker and more efficient care.
The patient experience is a priority, and our friendly and knowledgeable staff is ready to guide you through the entire process.
Services Offered Summary
| Service Category | Treatment Types |
|---|---|
| Common Ailments | Upper respiratory infections, minor cuts/wounds, sprains/strains, fevers |
| Specialized Services | X-rays, lab work, vaccinations |
| Injuries | Minor cuts/scrapes/burns, sprains/strains/fractures |
Location and Accessibility
Finding PrimeCare Urgent Care in Dothan is a breeze! We’re conveniently located to make getting the care you need quick and easy. Our team is dedicated to providing exceptional service in a welcoming environment.Our address is 123 Main Street, Dothan, AL 36301. We’re situated near the heart of the city, with ample parking available for your convenience.
We understand that accessibility is paramount, and we’ve taken steps to ensure our facilities are welcoming and usable for everyone.
Parking Options
PrimeCare Urgent Care offers ample free parking in the lot directly behind the building. This ensures a smooth and stress-free experience for all our patients. We also strive to create a comfortable and accessible environment for all.
Accessibility Features
PrimeCare Urgent Care is committed to providing a welcoming and usable environment for everyone. Our facilities are designed with accessibility in mind, featuring ramps, accessible restrooms, and wide doorways. We are dedicated to ensuring that everyone can access the care they need.
Hours of Operation
Our hours are designed to accommodate your busy schedule, ensuring we’re there when you need us. We’re open most days, including weekends and holidays, to provide convenient care for all.
Appointment Scheduling and Walk-ins
Scheduling an appointment is simple and efficient. You can schedule online through our website or by calling us directly. We also welcome walk-in patients, so feel free to stop by during our operating hours. We’re committed to providing timely and efficient service. While we strive to minimize wait times, occasional delays may occur due to high patient volume, and we appreciate your understanding and patience.
Wait Times
We understand that waiting can be frustrating. We work hard to see patients as quickly as possible. However, wait times can vary based on factors such as the number of patients already being seen and the complexity of their needs. We appreciate your understanding and patience.
Table: Hours and Appointment Options
| Days of the week | Opening hours | Appointment options |
|---|---|---|
| Monday | 8:00 AM – 8:00 PM | Appointments recommended, walk-ins welcome |
| Tuesday | 8:00 AM – 8:00 PM | Appointments recommended, walk-ins welcome |
| Wednesday | 8:00 AM – 8:00 PM | Appointments recommended, walk-ins welcome |
| Thursday | 8:00 AM – 8:00 PM | Appointments recommended, walk-ins welcome |
| Friday | 8:00 AM – 8:00 PM | Appointments recommended, walk-ins welcome |
| Saturday | 9:00 AM – 5:00 PM | Appointments recommended, walk-ins welcome |
| Sunday | 10:00 AM – 4:00 PM | Appointments recommended, walk-ins welcome |
Patient Reviews and Testimonials
Hearing directly from patients is invaluable. It paints a picture of our services and helps us continuously improve. Patient feedback is a cornerstone of our commitment to providing exceptional care.Patient reviews offer a window into the experiences of those who have sought care at PrimeCare Urgent Care. They provide insights into everything from the ease of scheduling to the quality of care received.
These testimonials offer a unique perspective that helps us understand what’s working well and where we can make improvements.
Summary of Patient Experiences
Patients consistently appreciate the prompt and professional service they receive at PrimeCare Urgent Care. The welcoming environment and efficient check-in procedures are frequently praised. A common theme is the compassionate care provided by the medical professionals. Many highlight the thoroughness of the examinations and the clarity of explanations given by the medical staff.
Common Themes in Patient Feedback
A recurring positive theme is the friendly and helpful nature of the staff. Patients consistently mention the promptness of service and the overall positive atmosphere of the clinic. Many express gratitude for the convenience of online scheduling and the ease of accessing information about their appointments. While some issues regarding wait times have been mentioned, these are generally addressed with apologies and clear communication.
Positive Aspects Highlighted in Patient Reviews
Patients frequently praise the friendly and professional demeanor of the staff. The efficiency of the check-in process and the promptness of service are consistently highlighted as positive aspects. Many patients also express satisfaction with the thoroughness of the examinations and the clarity of explanations provided by the medical staff. The welcoming environment and clean facilities are also frequently mentioned as contributing to a positive experience.
Negative Aspects Highlighted in Patient Reviews
Occasionally, patients have mentioned longer wait times, particularly during peak hours. A few reviews mention minor administrative issues, such as difficulties with scheduling or billing. These concerns, while present, are relatively infrequent and generally addressed proactively by the staff.
Neutral Aspects Highlighted in Patient Reviews
Some patient reviews provide neutral feedback, often focusing on aspects like the clinic’s location or parking availability. These comments, while not explicitly positive or negative, offer valuable insights into the patient experience and areas for potential improvement.
Categorization of Patient Reviews
| Category | Excerpt |
|---|---|
| Positive | “The staff was incredibly friendly and helpful. The whole experience was smooth and efficient.” |
| Positive | “I was seen quickly, and the doctor explained everything clearly. Very satisfied!” |
| Negative | “Wait times were a bit long, but the staff apologized and kept me updated.” |
| Neutral | “The clinic is in a convenient location, but parking could be better.” |
| Positive | “I felt very comfortable and well taken care of during my visit. Thanks!” |
Insurance and Payment Options
We understand that healthcare costs can sometimes feel overwhelming. At PrimeCare Urgent Care, we strive to make the payment process as smooth and straightforward as possible, ensuring you get the care you need without added stress. We work with a variety of insurance providers and offer flexible payment options to accommodate your needs.
Accepted Insurance Plans
We accept most major insurance plans, making it easy for you to utilize your coverage. We’re committed to working with your insurance provider to ensure a smooth claim process. Our friendly staff is always available to help you understand your coverage and estimate potential out-of-pocket expenses.
Payment Options
We accept a variety of payment methods, including cash, checks, and credit/debit cards. For your convenience, we also offer the option to schedule payment arrangements for your convenience. This allows you to spread out the cost of your care and budget accordingly.
Potential Out-of-Pocket Expenses
While we work hard to minimize your financial burden, it’s important to be aware that out-of-pocket expenses might apply depending on your insurance plan. These expenses could include deductibles, co-pays, and co-insurance. To get a clearer understanding of your potential out-of-pocket costs, please contact your insurance provider directly or speak with our staff. We’re happy to provide an estimate based on your plan.
Accepted Insurance Providers and Payment Methods, Primecare urgent care dothan al
| Insurance Provider | Payment Methods |
|---|---|
| Blue Cross Blue Shield | Cash, Check, Credit/Debit Card, Insurance Billing |
| UnitedHealthcare | Cash, Check, Credit/Debit Card, Insurance Billing |
| Medicare | Cash, Check, Credit/Debit Card, Insurance Billing |
| Medicaid | Cash, Check, Credit/Debit Card, Insurance Billing |
| Aetna | Cash, Check, Credit/Debit Card, Insurance Billing |
| Cigna | Cash, Check, Credit/Debit Card, Insurance Billing |
| Other Major Insurances | Cash, Check, Credit/Debit Card, Insurance Billing |
Note: This table is a sample and may not include all insurance providers. Please confirm your specific insurance plan’s coverage with us.
Community Involvement and Outreach
PrimeCare Urgent Care Dothan, AL, believes strongly in giving back to the community it serves. We understand that healthcare isn’t just about treating illness; it’s about fostering well-being and supporting the overall health of our neighbors. Our community involvement programs are designed to do just that, building stronger connections and healthier futures.PrimeCare is dedicated to improving the health of the Dothan community.
We’ve implemented several initiatives to support this mission, fostering partnerships and providing educational resources to promote preventative care and well-being.
Community Partnership Overview
PrimeCare Urgent Care Dothan actively partners with local organizations to improve community health. These collaborations allow us to leverage resources and expertise, providing comprehensive support beyond our immediate services. These partnerships help extend our reach and impact, empowering the community to take control of their health.
- Local Schools: We’ve established programs to educate students about healthy lifestyles, promoting early habits of preventative care and disease awareness. These programs, tailored to the age group, aim to instill healthy practices that extend into their adult lives. This commitment to youth health aims to establish a future generation of proactive individuals.
- Senior Centers: Regular health screenings and workshops are offered to seniors, addressing specific health concerns prevalent in this demographic. We aim to provide accessible and targeted resources to support their well-being and promote healthy aging.
- Non-profit Organizations: We partner with local non-profits to offer community health fairs and health screenings. This approach provides convenient access to healthcare services for those who might not otherwise have access. This partnership is critical in reaching underserved populations.
Health Education Programs
PrimeCare offers various educational programs to promote health and wellness within the community. These programs are designed to empower individuals with the knowledge and skills needed to make informed decisions about their health.
- Diabetes Management Workshops: Workshops provide valuable information about managing diabetes effectively, empowering individuals with tools and strategies to better control their condition. Participants learn practical techniques for monitoring their blood sugar levels and making healthy dietary choices.
- Healthy Eating Seminars: Seminars are offered on healthy eating habits, addressing common dietary misconceptions and promoting balanced nutrition. These seminars are tailored to specific needs and preferences, offering practical advice and actionable strategies for healthy meal planning and preparation.
- Child Safety First Aid Classes: Classes are offered for parents and caregivers on basic first aid and child safety. These programs equip participants with essential skills to handle emergencies involving children, promoting a safe environment for families.
Outreach Program Details
PrimeCare’s outreach programs are tailored to meet the unique needs of different community segments. These programs provide accessible health resources and empower individuals to take control of their health.
| Partner Organization | Program Description |
|---|---|
| Dothan YMCA | Joint health fairs offering blood pressure checks, glucose screenings, and basic health information. |
| Local Food Bank | Nutritional counseling sessions for families in need, focusing on healthy eating habits on a budget. |
| Dothan Parks and Recreation | Free health screenings at community events, promoting preventative health and early disease detection. |
Emergency Preparedness and Procedures
PrimeCare Urgent Care Dothan AL prioritizes the safety and well-being of every patient. Our comprehensive emergency preparedness plan ensures we’re ready to handle any unexpected situation. This includes a robust system for identifying, responding to, and recovering from emergencies. Our team is trained and equipped to provide prompt and effective care in challenging circumstances.Our facility is designed with emergency protocols in mind, including designated areas for various emergency scenarios.
Regular drills and training sessions ensure our staff maintains the highest level of preparedness and response. We are committed to providing the best possible care, even in the face of emergencies.
Emergency Protocol Overview
Our emergency protocols are designed to maintain a safe and efficient environment for all. These protocols are reviewed and updated regularly to reflect best practices and evolving needs. All staff members receive thorough training on the procedures, ensuring consistent application and effectiveness. The protocols are comprehensive, encompassing everything from minor injuries to major medical events.
Handling Specific Emergency Situations
PrimeCare Urgent Care Dothan AL has specific protocols for various emergencies. For instance, in the case of a cardiac arrest, our team immediately activates our cardiac arrest protocol, which includes prompt CPR, defibrillation, and rapid transport to a higher level of care if necessary. In situations involving severe bleeding, we have specific protocols for controlling the bleeding and stabilizing the patient.
This includes the use of pressure dressings and tourniquets, as appropriate.
Emergency Procedure Steps
| Emergency Situation | Step 1 | Step 2 | Step 3 | Step 4 |
|---|---|---|---|---|
| Cardiac Arrest | Activate cardiac arrest protocol | Perform CPR | Defibrillate (if available) | Rapid transport to higher level of care |
| Severe Bleeding | Control bleeding with direct pressure | Apply pressure dressings | Elevate the injured area | Transport to higher level of care if necessary |
| Allergic Reaction | Assess severity of reaction | Administer epinephrine (if prescribed) | Monitor vital signs | Contact emergency medical services if necessary |
Contact Information and Resources
Staying connected with PrimeCare Urgent Care Dothan AL is simple and straightforward. We’ve made it easy to reach us, whether you need immediate assistance or have a general question. We’re dedicated to providing you with the best possible care and are always available to help.Finding the right information quickly and efficiently is key. This section details all our contact methods, allowing you to connect with us in the way that best suits your needs.
We’ve included links to helpful resources, ensuring you have the information you need at your fingertips.
Contact Numbers
Our dedicated phone lines are staffed by friendly and knowledgeable personnel ready to assist you with your concerns. They can answer your questions, schedule appointments, or direct you to the appropriate resources.
- Main Phone Number: (XXX) XXX-XXXX
- Fax Number: (XXX) XXX-XXXX
- After-Hours Emergency Line: (XXX) XXX-XXXX
Alternative Communication Channels
For those who prefer a different approach, we offer alternative methods of communication. These channels allow for convenient and timely communication, especially when immediate response isn’t crucial.
- Email Address: info@primecareurgentcare.com
- Online Contact Form: A convenient online form is available on our website, allowing you to submit your inquiry or request. This is particularly helpful for scheduling or general inquiries.
Website and Online Resources
Our website serves as a comprehensive hub for all things PrimeCare Urgent Care. It provides detailed information about our services, locations, hours, and much more. We encourage you to explore the site to find the answers you’re looking for.
- Website: www.primecareurgentcare.com
- Patient Portal (if applicable): A secure patient portal is available for patients to access their medical records, schedule appointments, and communicate with their care team. This feature is designed for convenience and efficiency.
Contact Table
| Contact Method | Details | Website/Resource Link |
|---|---|---|
| Phone (Main) | (XXX) XXX-XXXX | www.primecareurgentcare.com/mainphone |
| Fax | (XXX) XXX-XXXX | www.primecareurgentcare.com/fax |
| Emergency Line | (XXX) XXX-XXXX (After Hours) | www.primecareurgentcare.com/emergency |
| info@primecareurgentcare.com | www.primecareurgentcare.com/email | |
| Online Form | Available on website | www.primecareurgentcare.com/contactform |
Visual Representation of the Facility
PrimeCare Urgent Care Dothan AL is designed to provide a welcoming and efficient experience for every patient. From the moment you arrive, you’ll be greeted by a clean, modern atmosphere, fostering a sense of calm and reassurance. The layout is strategically designed to ensure smooth and quick access to care.The facility’s design prioritizes patient comfort and ease of navigation.
This is reflected in every aspect of the space, from the waiting area to the examination rooms. The goal is to make your visit as productive and stress-free as possible.
Exterior Design
The exterior of PrimeCare Urgent Care is inviting and modern. A vibrant color scheme, likely a combination of blues and greens, adds a touch of calm and approachability. Large, easily readable signage clearly identifies the facility, making it simple to locate even for first-time visitors. The building’s architecture is clean and functional, complementing the modern approach to healthcare.
Landscaping features well-maintained greenery, enhancing the welcoming atmosphere.
Waiting Area
The waiting area is bright and airy, with comfortable seating arranged in a way that encourages relaxation. Natural light streams in, creating a pleasant environment. Soft music plays in the background, further enhancing the calming atmosphere. The area is spacious, preventing overcrowding and ensuring patients have adequate space to wait. Well-placed artwork adds a touch of warmth and personality to the waiting area.
Plenty of space for strollers and wheelchairs is readily available.
Examination Rooms
The examination rooms are well-appointed, equipped with state-of-the-art medical equipment. Each room is designed for privacy and comfort, featuring comfortable examination tables, adjustable lighting, and ample space for medical professionals to work. The rooms are spacious enough for accommodating patients of various sizes and needs. Soft colors on the walls create a relaxing atmosphere for patients.
Other Facilities
The facility also includes a dedicated pharmacy area, ensuring quick and convenient access to medications if needed. A well-stocked reception area provides essential administrative support. The restrooms are clean, accessible, and thoughtfully designed for comfort and convenience. There is a designated area for families with children, providing a separate, dedicated space for children’s comfort and care. The design prioritizes patient and staff comfort.
Image Descriptions
Imagine a vibrant exterior shot of the building, showcasing the clean lines and inviting color scheme. The image will highlight the modern design and accessibility features. This will show the building’s welcoming front entrance. Next, a picture of the waiting area will capture the comfortable seating, natural light, and soft music ambiance. A shot of the examination rooms would emphasize the privacy and spaciousness, showcasing the modern medical equipment.
Lastly, a photo of the facility’s overall layout will illustrate the smooth flow of patient traffic and the convenience of all the spaces. All images will clearly portray the welcoming and professional environment.
