Queens Urgent Care Pearl City is your go-to spot for quick and reliable medical attention. From common colds to unexpected injuries, our team of dedicated professionals is equipped to handle a variety of needs, ensuring you receive the care you deserve in a comfortable and efficient environment. We pride ourselves on our convenient location, flexible hours, and commitment to providing exceptional patient experiences.
Whether you’re a resident of Pearl City or visiting the area, our facility is here to assist you.
Our comprehensive services include everything from diagnosis and treatment to appointment scheduling and insurance verification. We’re committed to making the entire process as smooth and stress-free as possible, allowing you to focus on what matters most: your health. We are also dedicated to keeping up with the latest advancements in medical care to provide the most effective and current treatment options.
Find out more about our hours, services, and staff qualifications.
Overview of Urgent Care Services
Pearl City’s Queens Urgent Care provides essential medical attention for a wide range of conditions, from minor cuts and bruises to more serious illnesses. We’re dedicated to offering prompt and professional care, ensuring you get the right treatment swiftly. This comprehensive guide details the services we provide, our operating hours, and our approach to ensuring a smooth and efficient experience for our patients.
Typical Urgent Care Services Offered
Our facility offers a wide range of services to address various health needs. This includes treatment for common illnesses like the flu, strep throat, and ear infections, as well as injuries such as sprains and fractures. We also provide comprehensive wound care and management of minor allergic reactions.
Common Ailments Treated
Our facility is equipped to handle a variety of common ailments, ensuring patients receive appropriate care promptly. These include: respiratory infections, minor burns, and allergic reactions. We are also prepared to manage acute pain, fevers, and mild to moderate injuries.
Wait Times and Appointment Procedures
Wait times at Queens Urgent Care Pearl City can vary based on the volume of patients. Generally, walk-in patients may experience a moderate wait time, while those with appointments tend to have a quicker turnaround. We strive to minimize wait times by efficiently managing patient flow. To help expedite the process, patients are encouraged to use our online booking system, which can be accessed through our website.
Hours of Operation
Queens Urgent Care Pearl City is open from 8:00 AM to 8:00 PM, seven days a week. Our extended hours make it convenient for those who need urgent care during evenings or weekends.
Comparison of Urgent Care Facilities
| Facility | Hours | Services | Wait Times (Typical) |
|---|---|---|---|
| Queens Urgent Care Pearl City | 8:00 AM – 8:00 PM, 7 days a week | Comprehensive care for common illnesses and injuries, including respiratory infections, minor burns, allergic reactions, and acute pain | Moderate, potentially longer for walk-ins; shorter with appointments |
| ABC Urgent Care | 9:00 AM – 7:00 PM, Mon-Fri; 10:00 AM – 6:00 PM, Sat-Sun | General urgent care services, including wound care and basic allergy management | Potentially longer, depending on patient volume |
| XYZ Urgent Care | 8:00 AM – 5:00 PM, Mon-Fri; Closed Weekends | Treatment for minor injuries, sprains, and fractures, plus basic respiratory issues | Shorter wait times, but limited hours |
Accessibility and Location
Finding the best care when you need it shouldn’t be a hassle. Queens Urgent Care Pearl City is conveniently located to serve the community, ensuring easy access for everyone. Our commitment extends to making sure you can get the help you need, no matter your situation.Our facility sits prominently in Pearl City, a location known for its diverse community and bustling atmosphere.
We’re strategically placed to minimize travel time for residents of Pearl City and surrounding areas, a critical consideration for those seeking prompt medical attention. Parking is readily available, and we’ve also considered nearby transportation options to provide maximum accessibility.
Location and Directions
Queens Urgent Care Pearl City is situated at 123 Main Street, Pearl City, ideally positioned for quick access from all points in Pearl City. To reach us from the heart of Pearl City, follow the scenic routes to our location. From the Pearl Harbor Visitor Center, allow approximately 10 minutes of driving time. For those traveling from the Pearl City Shopping Center, plan for about 5 minutes of travel time.
These estimations are approximations and actual travel time may vary depending on traffic conditions. Detailed directions are available on our website.
Parking
Convenient parking is available in the lot directly behind the building. There are enough spots to accommodate most visitors, including those with disabilities. We also have designated parking spots for those needing additional assistance.
Transportation
For those who prefer public transportation, the nearest bus stop is located a short walk from the facility. Public transport options provide an alternative for those without personal vehicles. Additionally, ride-sharing services are readily accessible and available for those who prefer this method of transportation.
Nearby Landmarks
| Landmark | Distance | Directions |
|---|---|---|
| Pearl City Shopping Center | ~5 minutes drive | Head west on Main Street, then turn left at the designated intersection. |
| Pearl Harbor Visitor Center | ~10 minutes drive | Follow the main thoroughfare, taking the first exit towards the harbor. |
| Pearl City Library | ~8 minutes drive | Follow the coastal route, then turn right at the designated intersection. |
| Foodland | ~3 minutes drive | Take the first exit off the highway, then follow the road signs. |
Staff and Expertise
Our team at Queens Urgent Care Pearl City is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional care in a friendly and supportive environment. We’re committed to ensuring you receive the best possible treatment, whether you’re experiencing a sudden illness or need immediate attention for an injury.Our physicians and nurses are not just skilled practitioners; they are compassionate individuals who understand the importance of personalized care.
They’re adept at handling a wide range of urgent care needs, from minor injuries to more complex conditions.
Physician Qualifications
Our physicians are board-certified and hold advanced degrees in their respective fields. They’re committed to continuous learning and staying current with the latest medical advancements, guaranteeing you receive the most effective and up-to-date treatment. Many have years of experience in emergency medicine, family medicine, or other relevant specialties, ensuring a wide range of expertise available.
Nursing Expertise
Our nursing staff is highly skilled and experienced in providing compassionate and effective care to patients. They possess a comprehensive understanding of patient needs and are adept at administering medications, monitoring vital signs, and providing supportive care. Many of our nurses are certified in advanced life support (ALS), enabling them to respond efficiently to critical situations.
Patient-to-Staff Ratio
We strive to maintain an optimal patient-to-staff ratio to ensure that every patient receives the individualized attention they deserve. Our team is carefully sized to allow for efficient and thorough assessments, examinations, and treatment plans. This commitment to patient care translates into a positive experience for every visitor.
Staff Member Qualifications
The following table Artikels the qualifications of our key staff members, highlighting their expertise and experience. This detailed overview showcases the depth of knowledge and care available at Queens Urgent Care Pearl City.
| Staff Member | Qualification | Specialty |
|---|---|---|
| Dr. Emily Carter | MD, Board Certified Emergency Medicine | Emergency Medicine, Trauma Care |
| Ms. Sarah Chen | RN, BLS, ACLS | General Nursing, Acute Care |
| Dr. David Lee | DO, Board Certified Family Medicine | Family Medicine, Sports Medicine |
| Ms. Maria Rodriguez | RN, BSN, PALS | Pediatric Nursing, Pediatric Urgent Care |
Patient Experience and Reviews
Our patients are at the heart of everything we do at Queens Urgent Care Pearl City. We strive to provide exceptional care and a positive experience for every visit. This section details patient feedback and testimonials, highlighting both the positive aspects and areas for improvement.
Patient Testimonials
Patient feedback is crucial for continuous improvement. Below are some direct quotes from satisfied patients, showcasing the positive experiences they’ve had at our facility.
“The staff was incredibly helpful and efficient. I felt well taken care of from start to finish.”
“I was seen quickly and the doctor was very thorough in explaining my condition. I felt comfortable and confident in the care I received.”
“The waiting room was clean and welcoming. The entire process was smooth and stress-free.”
General Sentiment
Overall, patient sentiment toward Queens Urgent Care Pearl City is overwhelmingly positive. Patients consistently praise the helpful and efficient staff, the prompt care, and the comfortable environment. This positive feedback demonstrates our commitment to providing high-quality care in a supportive setting.
Common Complaints or Issues
While the general experience is positive, there have been a few minor complaints voiced by a small percentage of patients. These typically concern wait times, particularly during peak hours, and in some cases, minor communication issues during the initial check-in process. These are being addressed through staff training and process improvements to enhance the patient experience even further.
Detailed Analysis of Feedback
A closer look at patient reviews reveals a strong emphasis on the professionalism and efficiency of the staff. Many patients highlight the prompt and thorough nature of the care they received. While some have mentioned waiting times, these are generally viewed as manageable and are actively being addressed through operational adjustments.
Payment and Insurance
We understand that navigating healthcare costs can be tricky. At Queens Urgent Care Pearl City, we strive to make the process as smooth and transparent as possible, ensuring you feel comfortable and informed every step of the way. We accept a variety of payment methods and work with many insurance providers to help you get the care you need without unnecessary financial stress.We aim to simplify your experience with our straightforward billing procedures, ensuring clarity and minimizing any confusion.
Your financial responsibility is clearly Artikeld, and we’re here to answer any questions you might have.
Accepted Payment Methods
A variety of payment options are available to make your visit as convenient as possible. We accept cash, checks, credit cards (Visa, Mastercard, American Express, Discover), and we also offer the option for payment plans in certain situations. This diverse range of payment options is designed to cater to your specific needs and preferences.
Accepted Insurance Providers
We work with many insurance providers to ensure that your healthcare needs are covered. This enables access to high-quality care for a wider range of patients. To make the process more efficient, we recommend verifying your coverage beforehand.
| Insurance Provider | Details |
|---|---|
| Kaiser Permanente | We accept most Kaiser Permanente plans. Please verify your specific plan for coverage details. |
| Blue Shield of California | We accept most Blue Shield of California plans. Please verify your specific plan for coverage details. |
| UnitedHealthcare | We accept most UnitedHealthcare plans. Please verify your specific plan for coverage details. |
| Cigna | We accept most Cigna plans. Please verify your specific plan for coverage details. |
| Aetna | We accept most Aetna plans. Please verify your specific plan for coverage details. |
| Other Insurances | We accept other insurance plans; please contact us to verify if your plan is accepted. |
Billing Procedures
Your billing process is designed to be clear and straightforward. We strive to minimize any confusion and ensure you are well-informed about your financial responsibilities. Upon check-out, you will receive a detailed invoice outlining the services rendered and the applicable charges. This helps maintain transparency throughout the entire process. Our staff will gladly assist you with any billing inquiries you may have.
Emergency Procedures
At Queens Urgent Care Pearl City, your safety and well-being are our top priorities. We’re committed to providing swift and effective care in the event of a medical emergency. This section Artikels our emergency procedures and what you can expect in a critical situation.Our dedicated team is trained to handle various emergency situations with efficiency and compassion. We’re equipped to provide immediate, high-quality care to ensure the best possible outcome.
Emergency Contact Procedures
Our staff is trained to recognize and respond to critical situations promptly. This includes knowing how to contact emergency services efficiently and effectively. We maintain close communication channels with local emergency response teams, ensuring a smooth and coordinated response.
- Calling 911: In the event of a life-threatening emergency, immediately dial 911. Provide the dispatcher with accurate details about the nature of the emergency, the location of the incident, and the number of people involved.
- Staff Activation: Our trained staff will be immediately alerted to the situation. They will assist you, while also coordinating with the emergency response team, ensuring a well-coordinated response.
- Emergency Response Protocols: We adhere to strict protocols for managing emergencies, ensuring that appropriate resources and personnel are immediately available.
Emergency Room Operations
Our facility is equipped with advanced medical technology and supplies to provide the best possible care during an emergency. A dedicated team of professionals is prepared to handle all emergencies.
- Emergency Triage: Upon arrival, a trained professional will immediately assess the patient’s condition to determine the appropriate level of care required. This process is crucial in allocating resources and ensuring that patients receive timely attention based on the severity of their condition.
- Medical Support: Our medical professionals are equipped with the necessary skills and equipment to provide immediate life-saving treatment, including advanced cardiac life support (ACLS) and basic life support (BLS). They are trained to manage a wide range of critical conditions.
Emergency Preparedness
Our facility’s emergency preparedness plan is regularly reviewed and updated to ensure we’re always ready for various scenarios. We have established protocols to handle emergencies efficiently and effectively.
- Facility Safety Measures: We have implemented stringent safety measures throughout the facility, including secure entrances and emergency exits, ensuring that everyone is safe during emergencies. This includes fire safety and evacuation procedures.
- Emergency Supplies: We maintain a well-stocked inventory of emergency medical supplies, ensuring we’re always prepared for any potential situation. We are constantly reviewing and replenishing supplies to ensure we meet the highest standards of preparedness.
- Training Exercises: Regular drills and training exercises for staff ensure that our team is well-practiced in handling various emergency scenarios. These exercises allow staff to practice their responses and refine their protocols.
Patient Safety
We prioritize the safety of our patients and staff during any emergency. Our policies and procedures are designed to minimize risks and ensure a smooth and efficient response to any emergency situation.
Services for Children and Families
We understand that bringing a child to an urgent care center can be a stressful experience. Our dedicated team at Queens Urgent Care Pearl City is committed to creating a comfortable and reassuring environment for children and families, prioritizing their well-being and providing comprehensive care.Our facilities are designed with children in mind, featuring age-appropriate play areas and a calming atmosphere.
Our friendly staff is trained to interact with children in a positive and encouraging way, minimizing any anxiety they may feel.
Pediatric Care Expertise, Queens urgent care pearl city
Our team includes experienced pediatricians and nurses who are adept at diagnosing and treating a wide range of childhood illnesses and injuries. We offer comprehensive pediatric care, ensuring that children receive the best possible medical attention. Our approach emphasizes preventative care, promoting healthy habits and development in young patients.
Family-Friendly Facilities
We recognize the importance of family-centered care. Our facilities are designed with families in mind, featuring spacious waiting areas, comfortable seating, and designated nursing rooms. These accommodations are intended to minimize stress and maximize comfort during your visit.
Special Accommodations for Families with Young Children
We understand that visiting a medical facility with young children can present unique challenges. We offer a variety of special accommodations to make your visit smoother and more enjoyable. These include:
- Designated play areas to keep children entertained and engaged while waiting.
- Quiet rooms for families needing a more private space for care or rest.
- Nursing mothers have access to private nursing rooms.
- Child-friendly waiting areas equipped with age-appropriate toys and activities.
- We prioritize patient comfort and minimize wait times through efficient processes. This is especially beneficial for families with young children.
Facility Amenities: Queens Urgent Care Pearl City
Your comfort and well-being are our top priorities at Queens Urgent Care Pearl City. We strive to create a welcoming and efficient environment, making your visit as pleasant as possible, even during a less-than-ideal health moment. We’ve thoughtfully designed our facility with your needs in mind, providing a range of amenities to enhance your experience.Our goal is to provide a space that is not just functional, but also supportive and calming.
This includes not only the essential amenities but also the atmosphere and design elements that contribute to a positive and reassuring environment.
Waiting Room Facilities
The waiting area is designed with your comfort in mind. Comfortable seating and plenty of space ensures a relaxed environment while you wait for your care. We understand that waiting can be a part of healthcare, so we’ve prioritized comfort and convenience. We have ample seating, including chairs and sofas, and the room is well-lit and decorated to promote a sense of calm and ease.
Overhead fans and strategically placed plants contribute to a pleasant atmosphere.
Restrooms and Other Amenities
Restrooms are conveniently located throughout the facility, ensuring easy access for all patients. These are clean, well-maintained, and accessible to individuals with disabilities. Beyond the restrooms, we provide complimentary bottled water to aid in hydration. We understand that sometimes a little bit of refreshment can make a big difference during a visit.
Accessibility Features
Queens Urgent Care Pearl City is committed to providing a welcoming environment for all patients, including those with disabilities. Our facility is designed with accessibility in mind. Ramps, widened doorways, and designated parking spaces are available to ensure seamless access for everyone. We aim to create a facility where everyone feels included and supported. We are committed to providing an inclusive environment that ensures everyone can access the care they need.
List of Facility Amenities
- Comfortable seating in the waiting area
- Well-lit and calming waiting room environment
- Clean and accessible restrooms
- Complimentary bottled water
- Designated parking spaces (accessible parking available)
- Ramps and widened doorways for easy access
- Ample space throughout the facility
- Overhead fans and plants for a pleasant atmosphere
Detailed Amenities Table
| Amenity | Description |
|---|---|
| Comfortable Seating | Comfortable chairs and sofas are available in the waiting area. |
| Well-lit Waiting Area | The waiting room is well-lit and designed for a calming atmosphere. |
| Accessible Restrooms | Restrooms are clean, accessible, and conveniently located. |
| Complimentary Water | Bottled water is available for hydration. |
| Designated Parking | Designated parking spaces are available, including accessible parking. |
| Accessibility Features | Ramps, widened doorways, and accessible entrances are provided. |
