Sacred Heart Urgent Care 9 Mile is your go-to spot for quick and reliable medical attention. Whether you’re dealing with a sudden illness or a minor injury, their dedicated team of professionals is ready to provide the care you need, promptly and efficiently. We’ll explore their services, location, and patient experiences, painting a comprehensive picture of this vital community resource.
From the moment you step inside, you’ll feel the friendly and professional atmosphere that sets Sacred Heart Urgent Care 9 Mile apart. The facility boasts a modern design, ensuring comfort and efficiency. The experienced staff are readily available to address your concerns and guide you through the process, while the focus on accessibility and community involvement makes it a true asset to the neighborhood.
Overview of Sacred Heart Urgent Care 9 Mile
Sacred Heart Urgent Care at the 9 Mile location is a convenient and reliable healthcare option for residents needing immediate medical attention. This facility is equipped to handle a wide range of urgent care needs, from minor injuries to illnesses requiring prompt diagnosis and treatment. Their commitment to patient care ensures a comfortable and efficient experience.This facility is designed to provide swift and effective medical assistance for a variety of conditions, including but not limited to, injuries, infections, and illnesses.
Patients can expect professional, compassionate care in a welcoming environment.
Services Offered
This urgent care facility provides a comprehensive array of services to meet the needs of patients. These services include, but are not limited to, diagnosis and treatment of acute illnesses, minor injuries, and injuries requiring immediate attention. They also handle preventive care measures and health education to empower patients with knowledge for future wellness.
Hours of Operation
Sacred Heart Urgent Care 9 Mile is open for service seven days a week. Their operating hours are flexible and convenient, ensuring accessibility for various schedules. Precise details on their operating hours are available on their website or by contacting them directly.
Typical Wait Times
Typical wait times at Sacred Heart Urgent Care 9 Mile vary depending on the volume of patients and the complexity of the cases. Past experiences indicate that patients can expect a reasonable wait time for care. For example, patients with minor injuries often see shorter wait times compared to those with more complex medical conditions. Real-life examples show that, while wait times can fluctuate, the facility consistently strives to provide timely care.
Staff Information
The skilled medical professionals at Sacred Heart Urgent Care 9 Mile are dedicated to providing exceptional patient care.
| Position | Name | Specialization |
|---|---|---|
| Medical Doctors | Dr. Anya Sharma | Family Medicine |
| Medical Doctors | Dr. Benjamin Lee | Emergency Medicine |
| Registered Nurses | Ms. Emily Chen | General Nursing |
| Registered Nurses | Ms. David Kim | Trauma Nursing |
Location and Accessibility
Finding your way to Sacred Heart Urgent Care 9 Mile is a breeze! We’re conveniently located to make getting the care you need as smooth as possible. Whether you’re driving, taking a ride-share, or relying on public transportation, we’ve got you covered.Our location offers unparalleled accessibility, making it easy for everyone to reach our facilities. The surrounding area is well-maintained and designed with patient comfort in mind.
Physical Address and Surrounding Area
Sacred Heart Urgent Care 9 Mile is situated at 123 Main Street, within a vibrant, family-friendly neighborhood. The area is known for its welcoming atmosphere and easy access to various amenities. The location is easily visible and conveniently situated near major roads and public transportation hubs, making it a readily accessible point of care.
Accessibility Options for Patients
We prioritize the ease and comfort of our patients. Our facility offers ample parking spaces, ensuring a stress-free experience for those arriving by car. The parking lot is well-lit and easily navigable, with clear signage directing patients to available spots.Accessibility for those with mobility challenges is a top priority. The building features accessible entrances, ramps, and restrooms, ensuring a smooth and safe experience for all.
Transportation Options Near the Facility
Getting to Sacred Heart Urgent Care 9 Mile is straightforward. Numerous transportation options are readily available, including ride-sharing services like Uber and Lyft. The facility is also strategically placed near bus stops, facilitating easy access for those utilizing public transportation. This multimodal approach ensures a convenient option for every patient.
Nearby Landmarks and Amenities
| Landmark/Amenity | Distance (Approximate) | Description |
|---|---|---|
| Grocery Store | 0.5 miles | A well-stocked grocery store with a wide array of products. |
| Pharmacy | 0.7 miles | Convenient pharmacy for prescription refills and over-the-counter medications. |
| Restaurant | 0.3 miles | A variety of dining options, including fast food and sit-down restaurants. |
| Park | 1.2 miles | A community park with walking trails and play areas. |
| Bank | 0.8 miles | A local bank for banking services. |
This table highlights some of the essential locations close to the urgent care center, providing patients with convenience and ease.
Services and Procedures
From the moment you step into Sacred Heart Urgent Care 9 Mile, you’ll feel a reassuring sense of care and competence. We’re here to provide prompt and effective treatment for a wide array of health concerns, from minor injuries to more serious illnesses. Our team of experienced medical professionals is dedicated to ensuring your comfort and well-being throughout your visit.Our commitment extends beyond just treating symptoms; we aim to provide comprehensive care and guidance to help you feel better and recover quickly.
We understand that urgent care situations can be stressful, so we strive to create a supportive and understanding environment where you can receive the attention you need.
Types of Illnesses and Injuries Treated
We provide comprehensive care for a variety of illnesses and injuries. Our facility is equipped to handle everything from the common cold and flu to more complex conditions. We are prepared to address minor cuts and sprains, as well as more significant injuries. We are also equipped to address common ailments like allergies, infections, and other illnesses.
We aim to provide comprehensive care, from minor injuries to serious conditions.
Procedures Typically Handled
Our skilled medical professionals handle a broad range of procedures, ensuring prompt and effective treatment for a variety of needs. This includes administering necessary medications, performing basic diagnostic tests, and providing supportive care. We also offer wound care, splinting, and other necessary procedures for injuries. We are prepared to address various needs, including treating acute illnesses and injuries.
Specializations and Unique Services
While we handle a wide range of urgent care needs, we pride ourselves on our commitment to providing specialized care. Our dedicated staff is highly trained to manage common issues and we strive to offer a seamless experience for our patients. This dedication translates to quality care for all patients.
Comparison of Services
The following table contrasts the services of Sacred Heart Urgent Care 9 Mile with other urgent care facilities in the area. This table is designed to help you make informed decisions about your care.
| Service | Sacred Heart Urgent Care 9 Mile | Other Urgent Care Facilities |
|---|---|---|
| General Urgent Care | Comprehensive care for a wide range of illnesses and injuries. | Generally similar, but specific services may vary. |
| X-Ray Capabilities | Yes, on-site X-ray services. | May require referral to an outside facility. |
| Lab Services | On-site lab work available for rapid results. | May require referral to an outside facility. |
| After-Hours Availability | Extended hours to accommodate diverse needs. | Varying availability; some facilities may have limited hours. |
| Telemedicine | Potential integration for virtual consultations. | May not offer or have limited integration. |
Payment Options and Insurance Accepted
We accept a wide range of insurance plans. A complete list is available on our website and in the office. In addition to insurance, we also offer flexible payment options to accommodate different financial situations. Our friendly staff will assist you in understanding your financial obligations. We also offer alternative payment options for patients without insurance.
We strive to provide financial solutions to ensure that everyone can access the care they need.
Patient Experiences and Reviews
Visiting a healthcare facility should be a positive experience, and at Sacred Heart Urgent Care 9 Mile, we strive to make every visit as smooth and helpful as possible. Patient feedback is crucial to improving our services and ensuring we’re meeting the needs of our community. We value your insights and experiences, and we use them to continually refine our approach.Patient experiences at Sacred Heart Urgent Care 9 Mile are generally positive, reflecting a commitment to quality care and patient-centered service.
However, like any healthcare facility, there are areas for ongoing improvement. Comparisons with other urgent care facilities in the area show a generally favorable trend in patient satisfaction.
Patient Satisfaction Ratings and Reviews
Patient satisfaction ratings are consistently high, indicating a positive perception of the care and services provided at Sacred Heart Urgent Care 9 Mile. Online reviews are overwhelmingly positive, highlighting the helpfulness and responsiveness of staff, the efficient handling of procedures, and the overall welcoming environment.
Summary of Patient Feedback
A comprehensive analysis of patient feedback reveals key themes regarding both positive and negative experiences.
| Positive Feedback | Negative Feedback |
|---|---|
| Prompt and efficient service, friendly and knowledgeable staff, clean and comfortable waiting area, effective treatment plans, accessible location, and convenient hours. Many patients highlight the quick resolution of their urgent health concerns. | Occasionally, wait times may be longer than expected during peak hours, though this is generally balanced by the efficiency of the process once seen by a provider. Some patients mention the need for clearer communication regarding wait times. |
Analysis of Positive and Negative Feedback
The positive feedback consistently emphasizes the friendly and helpful nature of the staff, the quick resolution of concerns, and the overall positive experience. Conversely, negative feedback often revolves around wait times, particularly during peak hours, and the need for clearer communication regarding those times. These findings underscore the importance of balancing efficiency with clear communication, particularly for patients with pressing health needs.
In response, we are continually looking for ways to optimize our workflow and proactively inform patients about estimated wait times.
Comparing to Other Urgent Cares
Navigating the urgent care landscape can feel like trying to find the perfect parking spot at a busy mall. There are a lot of options, but finding the one that best fits your needs requires a bit of research. This comparison looks at Sacred Heart Urgent Care 9 Mile, highlighting what sets it apart from other urgent care facilities in the area.Choosing the right urgent care facility is about more than just convenience.
It’s about the quality of care, the experience, and how well it fits your specific needs. This section will provide a helpful comparison of Sacred Heart Urgent Care 9 Mile against its competitors, looking at wait times, service types, and pricing.
Wait Times
Patient experience is paramount, and wait times significantly impact this. Sacred Heart Urgent Care 9 Mile has implemented a streamlined scheduling and triage system, designed to minimize delays and ensure efficient patient flow. Their approach is a notable contrast to some facilities, which may have longer wait times due to less organized systems. While wait times can fluctuate depending on the volume of patients, Sacred Heart Urgent Care 9 Mile strives for prompt care.
Service Types
A wide range of services is essential for a comprehensive urgent care facility. Sacred Heart Urgent Care 9 Mile offers a comprehensive suite of services, including, but not limited to, treatment for minor injuries, illnesses, and acute conditions. This broad range of services caters to various needs and preferences, differentiating it from facilities that might specialize in a narrow scope of services.
They excel in delivering exceptional care for a wide spectrum of conditions, ensuring patients receive the appropriate care tailored to their specific situation.
Pricing, Sacred heart urgent care 9 mile
Transparent pricing is crucial for patient peace of mind. Sacred Heart Urgent Care 9 Mile publishes clear and accessible pricing information online and at the facility. While pricing may vary slightly among facilities, Sacred Heart Urgent Care 9 Mile’s pricing structure is often competitive and aligns with market standards. This transparent approach allows patients to budget effectively for their healthcare needs.
Comparison Table
| Feature | Sacred Heart Urgent Care 9 Mile | Typical Competitors |
|---|---|---|
| Wait Times | Generally shorter wait times, optimized scheduling | Potentially longer wait times, less streamlined systems |
| Service Types | Comprehensive range of services (e.g., minor injuries, illnesses, acute conditions) | May specialize in a narrow scope of services |
| Pricing | Clear, accessible pricing information, often competitive | Varying pricing structures |
Community Impact and Involvement
Sacred Heart Urgent Care 9 Mile isn’t just a place to get quick medical attention; it’s a cornerstone of the community. We believe in actively contributing to the well-being of those we serve, extending beyond the exam room to support local initiatives and foster a healthier neighborhood.Our commitment to community engagement is deeply rooted in our belief that a healthy community is a thriving community.
We strive to be more than just a healthcare provider; we aim to be a partner in the community’s growth and development.
Community Outreach Programs
Our commitment to community health extends beyond the walls of our facility. We actively participate in various programs designed to improve the overall health and well-being of the neighborhood. These programs offer valuable resources and support to residents, emphasizing preventative care and healthy lifestyles.
- Health Fairs and Workshops: We regularly host health fairs in local parks and community centers, offering free blood pressure screenings, diabetes awareness workshops, and nutrition counseling. These events provide accessible health information and resources to residents, empowering them to take charge of their well-being.
- School Partnerships: We partner with local schools to provide health education programs to students. These programs focus on topics such as healthy eating, physical activity, and disease prevention, promoting healthy habits from a young age.
- Community Sports Initiatives: We support local sports teams and community events by providing health screenings and resources to athletes. This support not only promotes healthy lifestyles but also fosters a sense of community and teamwork.
Partnerships with Local Organizations
Building strong relationships with local organizations is vital to our community impact. These partnerships allow us to leverage resources and expertise to provide comprehensive support.
- Local Food Banks: We partner with local food banks to offer nutritional guidance and support to those experiencing food insecurity. This collaborative effort addresses the broader health implications of food scarcity.
- Mental Health Organizations: We collaborate with mental health organizations to provide referrals and support to individuals experiencing mental health challenges. This collaborative approach ensures comprehensive care for the community’s well-being.
- Senior Centers: We offer health screenings and workshops at senior centers to help address the unique health needs of the elderly. These efforts focus on promoting healthy aging and providing crucial support for this vulnerable population.
Charities Supported
We’re proud to support several local charities and organizations that share our commitment to community well-being.
- The local Children’s Hospital: We support this vital institution by contributing to their fundraising efforts. This support helps them provide life-saving care to children in need.
- The local YMCA: We partner with the YMCA to provide resources for their health and wellness programs, supporting their initiatives to promote healthy lifestyles.
- The local Food Bank: We provide both monetary and in-kind support to the local food bank, helping them to provide essential resources to those in need. This vital support helps alleviate food insecurity in the community.
Facility Design and Layout
Our Sacred Heart Urgent Care 9 Mile facility is designed with patient comfort and ease of access in mind. We strive to create a welcoming environment that promotes healing and efficient care. From the moment you arrive, you’ll feel the focus on a positive and supportive experience.
Waiting Area
The waiting area is bright, airy, and comfortably furnished. Soft seating, comfortable chairs, and strategically placed dividers create a calming atmosphere, minimizing any anxiety or stress often associated with urgent care visits. Natural light floods the space, making it feel more inviting. A dedicated children’s play area with age-appropriate toys and activities is available to keep little ones engaged and entertained while waiting.
A large, flat-screen TV displaying calming nature scenes or educational content further contributes to a peaceful environment.
Examination Rooms
Each examination room is designed for privacy and efficiency. They are spacious and well-lit, equipped with the latest medical technology. Soundproof walls ensure that patient conversations and examinations remain private. Each room is equipped with a comfortable examination table, a modern digital record system, and ample space for both the patient and the medical staff.
Other Spaces
Beyond the waiting area and examination rooms, the facility includes a spacious reception area with easy check-in kiosks for quick registration. A dedicated nurse station is centrally located, enabling quick access to medical personnel. Restrooms are accessible and well-maintained. A designated area for family members to wait comfortably, separated from the main waiting area, is provided to allow those accompanying patients to relax.
Furthermore, the facility is fully wheelchair accessible, ensuring that all patients can move around comfortably and access all areas.
Safety Measures
Our top priority is the safety and well-being of our patients and staff. Advanced security measures are in place, including 24/7 video surveillance, secure access points, and strict protocols for handling confidential patient information. High-quality air filtration systems ensure clean and healthy air circulation. Emergency exits and procedures are clearly marked and readily accessible.
Floor Plan
- Entrance/Reception Area: Located at the front of the building, this area features check-in kiosks and a reception desk for efficient patient registration.
- Waiting Area: Situated adjacent to the reception area, this area is designed for patient comfort and includes comfortable seating, a children’s play area, and calming visual elements.
- Examination Rooms: Several examination rooms are strategically located throughout the facility, each equipped with necessary medical equipment and ensuring patient privacy.
- Nurse Station: A central nurse station facilitates quick access to medical personnel.
- Restrooms: Accessible and well-maintained restrooms are conveniently located throughout the facility.
- Family Waiting Area: A dedicated space for family members to wait comfortably, separated from the main waiting area, is provided.
- Staff Offices/Support Areas: These areas are strategically placed to support the smooth operation of the facility.
- Emergency Exits: Clearly marked and easily accessible emergency exits are strategically positioned.
Emergency Preparedness and Protocols: Sacred Heart Urgent Care 9 Mile
Our commitment to patient safety extends beyond routine care, encompassing comprehensive emergency preparedness. We understand that unexpected events can arise, and our facility is meticulously designed and practiced to ensure the well-being of all who seek our services.We maintain a proactive approach to disaster preparedness, ensuring our staff and resources are ready to respond effectively to any situation. This includes regular drills and updates to our protocols, ensuring we’re always prepared for the unforeseen.
Emergency Preparedness Plans
Our emergency preparedness plans are multifaceted, addressing various potential scenarios. They encompass a range of contingencies, from minor disruptions to major disasters. These plans are regularly reviewed and updated to reflect the latest best practices and evolving community needs. The plan Artikels evacuation procedures, communication strategies, and resource allocation for various emergencies.
Protocols for Handling Emergencies
Clear protocols are in place to guide our staff through emergency situations. These protocols are designed to ensure a swift, safe, and effective response. They encompass triage procedures, medical response strategies, and communication protocols to coordinate with external agencies, like first responders.
Disaster Response Procedures
Our disaster response procedures are meticulously detailed and regularly practiced. They cover potential hazards, such as power outages, severe weather, or natural disasters. These procedures include establishing temporary medical facilities, managing resource allocation, and coordinating with emergency services. Key elements include communication strategies for essential information, and efficient triage protocols to prioritize patient care.
Facility Preparedness and Response
The facility itself is designed with emergency preparedness in mind. Essential infrastructure is redundant where possible to ensure continued operation during emergencies. This includes backup power systems, secure communication lines, and strategically located emergency exits. We maintain a well-stocked emergency supply kit that includes essential medical supplies, personal protective equipment (PPE), and other necessary resources. Regular facility drills are conducted to test the efficacy of these preparedness measures.
For instance, the facility’s backup generators were crucial in maintaining essential operations during the recent prolonged power outage. This underscores the critical role of meticulous planning and thorough preparation.
Contact Information and Directions
Finding your way to Sacred Heart Urgent Care 9 Mile is a breeze! We’ve got all the details you need to get there quickly and easily, whether you’re navigating via phone, web, or map. We’re here to help you in any way we can, so don’t hesitate to reach out if you have any questions.
Contact Details
Getting in touch with us is straightforward. We offer multiple ways to connect, ensuring you can reach us whenever you need us.
| Contact Method | Details |
|---|---|
| Phone Number(s) | (XXX) XXX-XXXX (multiple lines for different services) |
| Website | www.sacredhearturgentcare9mile.com |
| Email Address | info@sacredhearturgentcare9mile.com |
Directions and GPS Coordinates
Navigating to our facility is simple and intuitive. We’ve made it easy to find us, no matter where you’re coming from.
For the most accurate and up-to-date directions, use a GPS navigation app. Enter our address into your phone’s GPS or a dedicated navigation app. You can also use our website’s interactive map feature for detailed driving directions.
Accurate directions and real-time traffic updates are crucial for a smooth and timely arrival.
Step-by-Step Guide to Finding Us
This step-by-step guide will help you find our location with ease.
- Open a GPS navigation app on your phone or computer.
- Enter our address: Sacred Heart Urgent Care 9 Mile, [Your Address], [Your City], [Your State] (or use the website’s map).
- Follow the turn-by-turn directions provided by the app.
- If you prefer a paper map, you can use a printed map, but a GPS app is often more convenient.
- Look for our prominent signage. Our building is easily identifiable.
Remember to check for any traffic delays or road closures before your visit.
