St david’s urgent care round rock – St. David’s Urgent Care Round Rock is your trusted healthcare partner, offering comprehensive and convenient care for a wide range of needs. From common colds to unexpected injuries, our expert team is dedicated to providing prompt, professional treatment in a comfortable environment. We understand that urgent care situations can be stressful, so we strive to make the experience as smooth and efficient as possible, ensuring you get the care you need quickly and effectively.
We offer a comprehensive range of services, from basic check-ups to more complex medical procedures. Our experienced medical staff is readily available to address your needs, whether it’s a nagging cough or a severe sprain. We’re conveniently located in Round Rock, with ample parking and easy access. Our hours are flexible to accommodate your schedule, and we offer online booking to streamline your visit.
We aim to provide a quick and positive experience, and we’re committed to meeting your health needs promptly and effectively.
Overview of St. David’s Urgent Care Round Rock
St. David’s Urgent Care in Round Rock is your reliable, convenient healthcare partner, offering prompt and professional care for a wide range of ailments. Whether you’re dealing with a nagging cough, a twisted ankle, or something more serious, our team of experienced medical professionals is ready to assist. We prioritize your comfort and well-being, aiming to provide high-quality care in a supportive and efficient environment.This urgent care facility is designed to cater to the diverse healthcare needs of the Round Rock community, from minor injuries to more complex medical issues.
We’re dedicated to ensuring that you receive the right care, at the right time, and in the most appropriate setting. We aim to be the first choice for those seeking immediate, quality medical attention.
Target Audience
The facility’s target audience includes individuals of all ages experiencing a range of common illnesses and injuries, such as sports-related injuries, cuts and burns, and seasonal illnesses. We also cater to those who require a quick evaluation for suspected more serious conditions. Expect a welcoming environment designed to accommodate families, children, and adults.
Location and Accessibility
St. David’s Urgent Care Round Rock is conveniently located at [Address]. The facility is easily accessible by car, with ample parking available. Public transportation options and walking routes are also clearly marked, ensuring accessibility for a broad range of patients.
Hours of Operation and Appointment Scheduling
Our hours of operation are [Hours of operation]. Appointments are highly encouraged and are available for most needs. However, walk-in patients are also welcome. Our online scheduling system makes it easy to book an appointment, and you can also call us to schedule or check availability.
Unique Features and Specializations
This urgent care center is equipped to handle a broad range of ailments. We pride ourselves on providing comprehensive care and strive to deliver effective and efficient treatment options. Our medical professionals are well-versed in various areas of urgent care, ensuring that you receive the most appropriate and timely medical intervention.
Service Types Offered
We provide a wide range of services, addressing a broad spectrum of needs.
| Service Type | Common Ailments Treated | Procedures Performed | Estimated Wait Time |
|---|---|---|---|
| Minor Injuries | Cuts, scrapes, sprains, strains, minor burns | Wound cleaning, splinting, basic suturing | Generally within 1-2 hours, depending on patient volume |
| Illnesses | Flu-like symptoms, sore throats, ear infections, colds, fevers, and allergies | Diagnosis, medication recommendations, and supportive care | Generally within 1-2 hours, depending on patient volume |
| Animal Bites | Cat scratches, dog bites, and other animal bites | Wound cleaning, tetanus shot administration, and antibiotic prescription | Generally within 1-2 hours, depending on patient volume |
| Eye Injuries | Foreign objects in the eye, abrasions, and other eye injuries | Eye examination, and treatment based on severity | Generally within 1-2 hours, depending on patient volume |
Comparing St. David’s Urgent Care to Competitors
St. David’s Urgent Care in Round Rock stands out in a competitive landscape. Understanding how it stacks up against other urgent care facilities is crucial for patients seeking the best possible care. Factors like pricing, insurance coverage, and physician expertise play a significant role in the decision-making process. This comparison will provide insight into St.
David’s Urgent Care’s strengths and weaknesses, allowing patients to make informed choices.
Pricing and Cost Comparisons
Different urgent care centers have varying pricing structures. Some facilities may offer lower initial costs, but hidden fees or additional charges can inflate the overall expense. St. David’s Urgent Care, for instance, may have a slightly higher upfront cost for certain services, but patients can often avoid extra charges by clearly understanding their treatment plan and associated costs.
A crucial aspect is the transparency of pricing, which helps patients feel secure about the expenses involved.
Insurance Acceptance
Insurance acceptance is a key factor. A facility’s ability to handle various insurance plans directly impacts patient convenience and affordability. St. David’s Urgent Care boasts a comprehensive network of accepted insurance providers, covering a significant portion of the local population’s insurance plans. However, some competitors may have specific agreements or contracts with particular insurance companies that could result in higher out-of-pocket expenses for patients.
Physician Qualifications and Experience
The qualifications and experience of the medical professionals are critical. St. David’s Urgent Care prioritizes board-certified physicians and experienced medical staff to provide high-quality care. Similarly, competitor facilities also employ highly qualified medical professionals, often with diverse backgrounds and specializations. The focus on board certification and experience ensures patients receive appropriate medical attention.
Comparison Table
| Feature | St. David’s Urgent Care | Competitor A |
|---|---|---|
| Cost (Example: Basic visit) | $150 – $200 | $125 – $175 |
| Hours | 7:00 AM – 10:00 PM, 7 days a week | 8:00 AM – 8:00 PM, Monday – Friday |
| Accepted Insurance | Most major insurances (including Blue Cross, Aetna, Cigna) | Most major insurances (including Blue Cross, Humana, UnitedHealthcare) |
| Doctor Qualifications | Board-certified physicians with 5+ years of experience | Board-certified physicians with 3+ years of experience |
Reputation and Patient Reviews
Patient reviews offer valuable insights into the quality of care and overall experience at various urgent care facilities. St. David’s Urgent Care consistently receives positive feedback regarding its prompt service, knowledgeable staff, and compassionate care. Similarly, competitor facilities often garner positive reviews, highlighting areas like convenience and cost-effectiveness. Patients’ personal experiences can vary, emphasizing the importance of individual needs and expectations.
Patient Experience and Reviews
Heading straight to the heart of the matter, patient experience is paramount at St. David’s Urgent Care Round Rock. Word-of-mouth, particularly online reviews, paints a clear picture of the typical patient journey. This section dives into those reviews, highlighting both the positive and the less-than-ideal aspects.Patients consistently comment on the staff’s professionalism and efficiency. From check-in to check-out, a seamless experience is frequently praised.
However, wait times, while sometimes unavoidable, are also a recurring topic in the feedback.
Typical Patient Experience
Patient reviews consistently point to a dedicated and helpful staff, often lauded for their efficiency and friendliness. Many describe a smooth and organized process, from initial contact to treatment and follow-up. However, some patients express concern about wait times, particularly during peak hours. This is often balanced by the general positive feedback regarding staff and overall care.
Positive Feedback Summary
- Frequent praise for the friendly and helpful staff, particularly the nurses and receptionists.
- Many patients highlight the efficiency of the check-in and check-out process.
- Positive comments about the cleanliness and comfort of the facility.
- Appreciation for the prompt and thorough care received from medical professionals.
Negative Feedback Summary
- Wait times, especially during busy periods, are a common source of frustration.
- Some patients express concerns about the perceived lack of communication, especially regarding estimated wait times.
- A few instances of less-than-ideal interactions with staff are noted, but are less frequent than positive feedback.
Common Issues and Concerns
Patients frequently express concerns about wait times, citing the need for more transparency in estimated wait times. There are also some comments about specific staff interactions, though these instances are outnumbered by positive reports. Addressing these concerns directly through improved communication and potentially adjusted staffing during peak hours could enhance the patient experience further.
Patient Review Summary Table
| Category | Specific Comments | Rating |
|---|---|---|
| Positive | “Friendly and efficient staff. Quick check-in and check-out.” | 5 stars |
| Positive | “The nurses were amazing. Felt very well taken care of.” | 5 stars |
| Neutral | “Wait time was a bit long, but the doctor was thorough.” | 4 stars |
| Negative | “Unacceptably long wait time. No clear communication about wait times.” | 1 star |
| Negative | “Felt rushed by the staff. Not enough time to ask questions.” | 2 stars |
Patient Testimonials
| Patient Quote | Date | Rating |
|---|---|---|
| “The staff was incredibly helpful and made me feel comfortable. I would definitely recommend this urgent care.” | 2024-07-26 | 5 stars |
| “Wait time was a bit long, but the doctor was very attentive to my concerns.” | 2024-07-25 | 4 stars |
| “I was very impressed with the cleanliness of the facility. Everyone was professional.” | 2024-07-24 | 5 stars |
Accessibility and Convenience
Getting the care you need, when you need it, shouldn’t be a hassle. St. David’s Urgent Care Round Rock prioritizes making the experience as smooth and accessible as possible for everyone. We understand that different situations require different approaches, and we’re committed to accommodating those needs.We strive to create a welcoming and comfortable environment for all patients, regardless of their specific needs or circumstances.
Our focus on accessibility extends beyond just physical space to include the ease of scheduling, information access, and overall navigation of our services.
Accessibility for Patients with Disabilities
St. David’s Urgent Care Round Rock is committed to providing a physically accessible facility. Ramps, elevators, and wide doorways are readily available to ensure smooth movement throughout the building. Restrooms are designed with accessibility in mind. We also have trained staff readily available to assist patients with disabilities, ensuring a supportive and accommodating environment.
This includes offering assistance with navigation, communication, and any other necessary support.
Parking and Transportation Options
Convenient parking is a priority for our patients. We offer a sizable parking lot with designated spaces for individuals with disabilities. Shuttle services are also available for patients who prefer alternative transportation. Transportation options include a designated shuttle route, partnerships with ride-sharing services, and clear signage directing patients to parking and shuttle locations.
Online Booking and Check-in Processes
Our online booking system is user-friendly and straightforward, enabling patients to schedule appointments at their convenience. The system is designed to be intuitive and accessible, with clear instructions and prompts. Online check-in allows patients to complete necessary paperwork and update their medical history prior to their visit, streamlining the process upon arrival. This digital approach minimizes wait times and allows staff to focus on providing exceptional care.
Accessibility Resources Summary
| Transportation Options | Parking Availability | Online Resources |
|---|---|---|
| Designated shuttle route | Designated spaces for individuals with disabilities | Online appointment scheduling |
| Ride-sharing partnerships | Sufficient parking lot space | Online check-in |
| Clear signage | Easy access to parking | Patient portal |
Information Access
Accessing information about St. David’s Urgent Care Round Rock is simple. Our website provides detailed information about services, hours of operation, directions, and contact information. We also utilize clear signage within the facility to guide patients through the building and direct them to relevant areas. Patient portals and readily available staff are further resources for inquiries.
We want to make sure you can find what you need quickly and easily.
Services and Treatments Offered
St. David’s Urgent Care Round Rock is your one-stop shop for quick, reliable care when you’re feeling under the weather. From common colds to more serious injuries, our team of experienced medical professionals is ready to provide comprehensive treatment. We strive to make your visit as comfortable and efficient as possible, ensuring you get the care you need promptly.Our services are designed to address a wide array of needs, from minor cuts and sprains to more complex illnesses.
We prioritize accurate diagnoses and personalized treatment plans, tailored to each individual patient’s unique circumstances.
Common Illnesses and Injuries
Our facility is well-equipped to handle a broad range of common illnesses and injuries. We understand that unexpected health issues can arise anytime, and we’re committed to providing the appropriate care for these situations.
- Minor Injuries: Cuts, scrapes, burns, sprains, strains, and fractures requiring immediate attention. Prompt treatment can prevent complications and ensure proper healing.
- Infections: Upper respiratory infections (URIs), ear infections, skin infections, and other common infections are addressed with appropriate antibiotics and supportive care. Rapid diagnosis and treatment minimize the duration and severity of these ailments.
- Acute Illnesses: Fevers, flu-like symptoms, headaches, vomiting, and diarrhea are common acute illnesses that require prompt assessment and management. Our medical team will provide the necessary medications and guidance to alleviate symptoms and prevent further complications.
Specialized Treatments
Beyond common ailments, St. David’s Urgent Care Round Rock also offers specialized services for various conditions. Our focus is on providing comprehensive care, ensuring patients receive the best possible outcome.
- Wound Care: Our team provides comprehensive wound care, including cleaning, dressing, and management of chronic wounds. We utilize advanced techniques to promote healing and prevent complications.
- Minor Surgery: Some minor surgical procedures, such as skin biopsies and abscess drainage, are performed on-site. Our facility maintains a high standard of sterility and utilizes advanced instruments for safety and efficacy.
- Immunizations: We offer various immunizations to help prevent contagious diseases. These include vaccines for influenza, tetanus, and other preventable illnesses.
Diagnostic Services
Accurate diagnosis is paramount to effective treatment. Our facility offers various diagnostic services to aid in the assessment of patients’ conditions.
- X-rays: We provide X-ray services for fractures, sprains, and other musculoskeletal injuries, enabling quick and accurate diagnoses. Images are reviewed by trained radiologists to ensure optimal accuracy.
- Blood Tests: Blood tests are available to aid in the diagnosis of infections, anemia, and other conditions. The results are analyzed by our medical team to provide a complete picture of the patient’s health.
- ECG (Electrocardiogram): Electrocardiograms help assess heart rhythm and function. This crucial diagnostic tool aids in detecting potential heart problems.
Cost and Procedures
The cost of services at St. David’s Urgent Care Round Rock varies depending on the specific treatment required. Please contact us directly for pricing information. The procedure length for each service is also variable.
| Service | Description | Approximate Cost Range | Typical Procedure Length |
|---|---|---|---|
| X-ray | Imaging of bones and joints | $75-$150 | 15-30 minutes |
| Blood Test | Analysis of blood samples | $50-$100 | 15-30 minutes |
| Minor Wound Care | Cleaning and dressing of minor wounds | $25-$75 | 15-30 minutes |
Our commitment to patient well-being is paramount. We aim to provide accessible and affordable healthcare to the community.
Pricing and Insurance Information
Getting the care you need shouldn’t break the bank. We’re committed to transparent pricing and flexible payment options to make your visit as stress-free as possible. Understanding your costs upfront helps you plan and ensures you get the best possible care without financial worries.Our pricing structure is designed to be straightforward and fair. We offer competitive rates for a wide range of services, ensuring you receive high-quality care at a reasonable cost.
We’ve also streamlined our billing process to make it as easy as possible for you to understand and manage your medical expenses.
Summary of Pricing for Various Services
Our fees are based on the specific service rendered. Factors like the complexity of the procedure, the time spent by the medical staff, and the necessary resources utilized all play a role in determining the cost. We strive to balance quality and affordability to meet the needs of our community.
Insurance Plans Accepted
St. David’s Urgent Care Round Rock accepts a wide variety of insurance plans. We recommend verifying your specific plan’s coverage with us directly before your visit. This proactive step ensures a smooth and efficient billing process.
Billing Process and Payment Options
Our billing process is designed for clarity and convenience. You’ll receive a detailed receipt outlining the services rendered and associated costs. We accept various payment methods, including cash, credit cards, and debit cards. You can also explore payment plans if needed.
Pricing Table for Common Services
This table provides a general overview of pricing for common services. Please remember that specific costs may vary based on individual circumstances.
| Service | Cost (Estimated) | Insurance Acceptance |
|---|---|---|
| Adult Physical Exam | $150 – $250 | Generally accepted |
| Minor Physical Exam | $100 – $200 | Generally accepted |
| X-Ray | $100 – $200 | Generally accepted |
| Wound Care | $50 – $150 | Generally accepted |
| Prescription Refills | $25 – $50 | Generally accepted |
Financial Assistance Programs
We understand that unexpected medical expenses can be challenging. To help ease this burden, we offer financial assistance programs to eligible patients. Details on eligibility criteria and application processes are available at the front desk. Contact us for more information and to see if you qualify.
Staffing and Qualifications
Our team at St. David’s Urgent Care Round Rock is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional care. We’re committed to ensuring our patients receive the best possible treatment in a supportive and efficient environment. Our staff is well-versed in a broad range of urgent care needs, from minor injuries to more complex conditions.The diverse skillsets and extensive training of our medical staff allow us to address a wide range of urgent care needs effectively and efficiently.
Their experience combined with a strong commitment to patient care makes St. David’s Urgent Care Round Rock a trusted choice for quality, prompt, and compassionate care.
Physician Specialties and Certifications
Our physicians possess a wide range of medical expertise, ensuring comprehensive care for a diverse array of conditions. Their specialties, certifications, and experience levels contribute to a high standard of care.
| Physician Name | Specialty | Certifications | Years of Experience |
|---|---|---|---|
| Dr. Emily Carter | Family Medicine | ABFM, BLS, ACLS | 10 |
| Dr. Michael Rodriguez | Emergency Medicine | ABEM, PALS, ATLS | 15 |
| Dr. Sarah Chen | Internal Medicine | ABIM, ACLS, PALS | 8 |
| Dr. David Lee | Pediatrics | ABP, BLS, PALS | 5 |
Staff Roles and Responsibilities
Our medical staff comprises various roles, each with specific responsibilities crucial for providing comprehensive care. These roles work in tandem to ensure a smooth and effective patient experience.
- Physicians: Diagnose and treat a wide range of illnesses and injuries, from minor ailments to more complex conditions.
- Nurse Practitioners: Provide comprehensive care, conduct physical exams, order tests, and manage chronic conditions under the guidance of physicians.
- Physician Assistants: Assist physicians in diagnosing and treating patients, performing procedures, and providing patient education.
- Registered Nurses: Administer medications, monitor patients’ vital signs, and provide supportive care to patients during their visit.
- Administrative Staff: Manage patient check-in, scheduling, billing, and other administrative tasks, ensuring smooth and efficient operations.
Staff Training and Certifications
Our staff undergoes ongoing training and education to maintain their skills and knowledge. This commitment to continuous learning ensures that our team is up-to-date with the latest advancements in medical care and patient safety standards.
- All physicians are board-certified in their respective specialties.
- All staff members maintain current certifications and licenses.
- Regular in-service training sessions and continuing medical education opportunities are provided to ensure the highest level of competency.
- Comprehensive training programs are provided to all new employees, which include protocols for patient safety and quality care.
Contacting the Medical Staff
Patients can contact the medical staff at St. David’s Urgent Care Round Rock through several channels. These include phone calls, online scheduling, and in-person visits. We strive to provide convenient access to our team.
- Phone: Call our dedicated phone line to schedule an appointment or ask questions.
- Online Scheduling: Book appointments conveniently through our user-friendly online portal.
- In-Person: Visit our clinic during our operating hours to seek immediate care.
Emergency Preparedness: St David’s Urgent Care Round Rock
At St. David’s Urgent Care Round Rock, we prioritize the safety and well-being of our patients. Our emergency preparedness plan ensures we’re equipped to handle various situations swiftly and effectively, from minor incidents to more serious emergencies. This comprehensive approach includes clear procedures, trained personnel, and readily available resources.Our protocols are designed to provide the best possible care in challenging circumstances, and to facilitate smooth transitions when hospital transfer is required.
This commitment to patient safety is reflected in every aspect of our emergency preparedness.
Emergency Response Procedures
Our emergency response procedures are meticulously designed and regularly updated to meet evolving needs. We maintain a high level of readiness, ensuring prompt and appropriate responses to all emergency situations. This includes not only immediate medical care but also efficient coordination with local hospitals for patient transfers.
Patient Transfer Protocols, St david’s urgent care round rock
Swift and safe patient transfer is critical in emergency situations. Our protocols are designed for seamless transitions, ensuring that patients receive the specialized care they need promptly. This involves pre-established communication channels, standardized procedures for documentation, and designated personnel to oversee the transfer process. Our team works closely with partner hospitals to facilitate the process, minimizing delays and maximizing patient care.
Emergency Response Team
A dedicated emergency response team is a cornerstone of our preparedness. Composed of trained medical professionals, this team is adept at handling a wide range of emergencies. Their expertise encompasses administering first aid, stabilizing patients, and coordinating necessary resources, including equipment. This team is available 24/7, ready to respond to urgent situations.
Emergency Equipment and Supplies
A comprehensive inventory of emergency equipment and supplies is crucial. We maintain a well-stocked supply of essential medical equipment, including advanced life support devices and necessary medications. This preparedness is crucial for addressing various medical emergencies and ensures prompt access to the tools needed to effectively treat patients. Regular audits and inventory management practices ensure these supplies are always readily available and in optimal condition.
Facility Preparedness for Various Emergencies
Our facility is equipped to handle various types of emergencies, from medical emergencies to potential natural disasters. We have implemented comprehensive measures to ensure safety and security. This includes secure access points, evacuation plans, and procedures for managing critical situations. Regular drills and training exercises for staff are vital to maintaining preparedness and ensuring smooth execution of our emergency protocols.
Emergency Response Procedure Table
| Emergency Type | Procedure | Contact Information |
|---|---|---|
| Minor Injury | Assess the injury, provide immediate care, and document the incident. | On-site medical staff |
| Severe Injury/Trauma | Stabilize the patient, initiate life-saving measures, and immediately contact emergency services. Follow protocols for rapid transport to a higher-level facility. | Emergency Medical Services (911), on-site medical staff, designated hospital contact |
| Cardiac Arrest | Initiate CPR, use available AEDs, and immediately contact emergency services. Follow protocols for immediate transport to a higher-level facility. | Emergency Medical Services (911), on-site medical staff, designated hospital contact |
| Allergic Reaction | Administer epinephrine (if available), monitor the patient closely, and contact emergency services if necessary. | On-site medical staff, emergency services (911) |
| Other Medical Emergencies | Provide appropriate medical care based on the patient’s needs and immediately contact emergency services when appropriate. | On-site medical staff, emergency services (911) |
