Stockton Urgent Care Pershing is your trusted neighborhood healthcare solution. We offer comprehensive urgent care services, conveniently located in Pershing, Stockton. From minor injuries to unexpected illnesses, our dedicated team is here to provide prompt, professional care. We’re committed to providing a positive and efficient experience for all our patients.
Our clinic boasts a team of highly qualified medical professionals, offering a wide range of treatments. We are accessible, with detailed directions and convenient hours. We’re dedicated to understanding your specific needs and working with your insurance to ensure affordability. Explore our services, meet our team, and experience the Stockton Urgent Care Pershing difference.
Introduction to Stockton Urgent Care – Pershing
Stockton Urgent Care – Pershing is your trusted neighborhood healthcare partner, offering comprehensive urgent care services conveniently located in the heart of Stockton. We’re dedicated to providing prompt, high-quality care for a wide range of needs, from minor injuries to illnesses requiring immediate attention. We aim to be a readily available resource for the community, ensuring quick access to exceptional medical expertise.Our team of skilled and compassionate medical professionals is committed to addressing your health concerns efficiently and effectively.
We understand that urgent care needs can arise at any time, and we strive to provide the best possible experience for all our patients.
Services Offered
Our clinic provides a comprehensive array of urgent care services. This includes treatment for various ailments, from common colds and flu symptoms to more serious conditions. We also handle injuries, cuts, sprains, and other immediate needs. Our staff is equipped to manage a wide range of health issues and provide appropriate care.
- Minor injuries and illnesses
- Wound care
- Medication refills (under specific circumstances)
- Prescription renewals
- Initial evaluations and treatments for suspected infections or injuries.
Clinic Location and Accessibility
Our clinic is strategically located in the Pershing area of Stockton, providing easy access for residents and surrounding communities. We are conveniently situated near major roadways, offering convenient and accessible parking for patients.
- Precise location: [Specific address and directions]
- Accessibility features: [Description of accessibility features, if any]
- Parking availability: [Description of parking availability]
Clinic Hours of Operation
We are committed to offering flexible hours to accommodate our patients’ needs. Our hours are designed to be accessible during various times throughout the day and week.
- Monday-Friday: 8:00 AM – 8:00 PM
- Saturday: 9:00 AM – 6:00 PM
- Sunday: 10:00 AM – 6:00 PM
Target Demographic
Our target demographic includes individuals of all ages residing in the Stockton area and surrounding communities who require urgent medical care. This includes families, working adults, and senior citizens. We prioritize providing compassionate care for all patients, recognizing the diverse needs within the community.
Services Offered
Stockton Urgent Care – Pershing is your go-to solution for quick and effective medical care. We offer a comprehensive range of services to address your health concerns promptly and efficiently, from minor injuries to more serious ailments. Our team of experienced physicians and support staff is dedicated to providing high-quality care in a comfortable and supportive environment.Our commitment extends beyond immediate treatment; we strive to provide patients with the best possible guidance for ongoing health management and preventive care.
We understand the importance of accessibility and strive to make our services convenient and affordable for everyone in the community.
Types of Medical Services
We offer a broad spectrum of medical services, catering to a wide variety of needs. These include, but are not limited to, treatment for acute illnesses, minor injuries, and preventative health screenings. Our dedicated team is well-equipped to handle various conditions, from common colds to more complex medical issues.
Treatment Options
Treatment options at Stockton Urgent Care – Pershing are tailored to individual needs. We employ a variety of methods, from administering medications to providing physical therapy, depending on the specific diagnosis. We utilize the most current and effective medical techniques, ensuring patients receive the best possible care. Examples of treatment options include: prescription medication, over-the-counter pain relief, wound care, and first aid.
Comparison to Other Urgent Care Centers
While other urgent care centers in the area offer similar services, Stockton Urgent Care – Pershing distinguishes itself through its emphasis on personalized care and proactive patient engagement. We prioritize a patient-centric approach, focusing on comprehensive care and preventive measures to maintain long-term health. We strive to provide a welcoming and supportive environment, addressing patients’ concerns promptly and efficiently.
Injuries and Illnesses Typically Treated
Common injuries and illnesses treated at Stockton Urgent Care – Pershing include sprains, strains, fractures, minor burns, cuts, and abrasions. We also treat various illnesses such as sore throats, the flu, and other viral infections. Our physicians are well-versed in diagnosing and treating a wide range of conditions.
Service Details
| Service | Estimated Duration (approx.) | Estimated Cost (approx.) |
|---|---|---|
| Minor Injury Treatment (e.g., cuts, sprains) | 30-60 minutes | $75-$150 |
| Acute Illness Diagnosis (e.g., cold, flu) | 45-90 minutes | $100-$200 |
| Prescription Medication Fill (with prior prescription) | 15-30 minutes | $25-$50 (prescription cost may apply) |
| Wound Care | 30-45 minutes | $50-$100 |
Note: Costs are estimates and may vary based on individual circumstances. Insurance coverage may affect final costs.
Staff and Personnel
Our team at Stockton Urgent Care – Pershing is dedicated to providing exceptional care in a supportive and efficient environment. We’re not just another urgent care; we’re a community resource, committed to your well-being. Our skilled staff is readily available to address your needs promptly and effectively.Our approach emphasizes a patient-centered model, ensuring every individual receives personalized attention and care.
We prioritize clear communication and transparency, fostering trust and understanding throughout the entire process. Safety and quality are paramount in all our procedures.
Medical Staff Qualifications
Our medical professionals are highly qualified and experienced. The physicians and nurse practitioners are board-certified, bringing a wealth of knowledge and expertise to our clinic. They’ve worked extensively in various settings, demonstrating a deep understanding of urgent care needs. This comprehensive experience ensures accurate diagnoses and effective treatment plans.
Support Staff Expertise
Our dedicated support staff, including our receptionists, are the unsung heroes of our operation. They are friendly, efficient, and well-trained in handling administrative tasks, scheduling appointments, and providing crucial patient support. Their professionalism and attentiveness contribute significantly to a smooth and positive patient experience.
Patient Care Approach
We believe in fostering a compassionate and understanding atmosphere. Our staff actively listens to patient concerns, and our communication style is designed to be clear, concise, and respectful. We strive to answer all questions thoroughly and provide ample time for patient inquiries. This proactive approach helps to alleviate anxieties and build trust.
Commitment to Patient Safety
Patient safety is our top priority. We adhere to the highest standards of medical practice and follow strict protocols to ensure a safe and sterile environment. Our staff undergoes regular training on safety procedures and infection control, guaranteeing the well-being of every patient who steps through our doors. We are fully committed to protecting your health and well-being.
Staff Specialties and Expertise
| Staff Member Type | Specialties/Expertise |
|---|---|
| Physicians | Internal Medicine, Family Medicine, Emergency Medicine |
| Nurse Practitioners | Adult Primary Care, Family Nurse Practitioner |
| Receptionists | Patient registration, scheduling, insurance verification, general administrative support |
Patient Experience
Navigating a medical facility can sometimes feel like navigating a maze. At Stockton Urgent Care – Pershing, we strive to make your experience as smooth and straightforward as possible. We understand your time is valuable, and we aim to provide prompt, professional, and compassionate care in a comfortable environment.
Patient Check-in Process
Our check-in process is designed for efficiency and minimal wait times. Patients are greeted at the front desk and directed to a designated area. A friendly and knowledgeable staff member will collect necessary information, such as insurance details and reason for visit. A unique identification number will be assigned for easy tracking of your care. This streamlined approach ensures a smooth start to your visit, allowing you to quickly move on to the next stage of your care.
Waiting Times
Waiting times vary depending on the reason for your visit and the volume of patients. Generally, routine check-ups or minor injuries have shorter wait times than more complex conditions requiring extensive evaluation. We strive to keep wait times as short as possible and will proactively communicate estimated wait times to minimize inconvenience. Our staff will update you on your place in line when possible.
Communication Protocols
We maintain clear and consistent communication throughout your visit. A designated staff member will keep you informed of the next steps in your care. Updates regarding testing results or any changes to your treatment plan will be conveyed promptly. We encourage you to ask questions at any point during your visit, and we are dedicated to addressing your concerns transparently.
Appointment Scheduling and Management
Scheduling appointments is straightforward. You can schedule appointments online through our website or by calling our office directly. Our scheduling system is designed to accommodate your availability. We understand emergencies can arise, and we’ll do our best to accommodate same-day appointments if possible. We aim to provide flexible appointment options and to minimize wait times.
Comparison with Other Clinics
| Clinic Feature | Stockton Urgent Care – Pershing | Average Local Clinic |
|---|---|---|
| Check-in Process Speed | Efficient and streamlined, minimizing wait time. | Variable, sometimes lengthy. |
| Waiting Time (minor injuries) | Typically under an hour. | Potentially 1-2 hours or more. |
| Communication Clarity | Proactive and transparent updates. | Can be inconsistent or unclear. |
| Appointment Flexibility | Offers same-day appointments when possible. | Limited same-day appointment availability. |
This table highlights key differences in patient experience between Stockton Urgent Care – Pershing and typical local clinics. Our focus on streamlined processes, proactive communication, and flexible scheduling aims to create a positive and efficient experience for all our patients.
Insurance Information
Navigating healthcare costs can feel a bit like navigating a maze, but we’re here to shine a light. Understanding your insurance options is key to making the most of your visit to Stockton Urgent Care – Pershing. We strive to make the process as clear and straightforward as possible.Our friendly staff is readily available to help you sort through the details and answer any questions you might have.
We’re committed to ensuring a smooth and efficient experience, so you can focus on getting the care you need.
Insurance Plans Accepted
We accept a wide range of insurance plans, including major providers like Blue Cross/Blue Shield, Kaiser Permanente, and Aetna. This means that many of our patients can use their existing coverage to offset the costs of their care. We recommend confirming your plan’s coverage directly with your provider or checking our online list of accepted insurance providers for the most current information.
You can always ask our staff for assistance in verifying your coverage, too.
Billing Process
Our billing process is designed to be as transparent and user-friendly as possible. We’ll provide you with detailed itemized receipts, outlining the services rendered and the corresponding charges. This allows you to review the costs and understand how your insurance coverage applies. At the time of service, you will receive an estimate of the cost, and if applicable, the amount you may need to pay.
You can review and confirm the estimate with our staff.
Payment Options
We offer various payment options to accommodate your needs. Cash, checks, and credit/debit cards are accepted. We also have options for payment plans for those who prefer to pay in installments. We are committed to providing flexibility in payment arrangements to help make care more accessible.
Financial Assistance Programs
We understand that healthcare costs can be a burden. That’s why we offer financial assistance programs for patients who qualify. These programs can help ease the financial strain of care. Contact our staff for more information on eligibility and how to apply. We are dedicated to making high-quality care accessible to all.
Insurance Coverage Summary
| Insurance Plan | Coverage Details | Estimated Out-of-Pocket Costs |
|---|---|---|
| Blue Cross/Blue Shield (Example) | Generally, 80% coverage for routine care. Co-pays and deductibles may apply. | $25-$100 (depending on the specifics of your plan and the services provided) |
| Kaiser Permanente (Example) | Typically, 90% coverage for most services. Co-pays may be applicable. | $10-$50 (depending on your plan and services) |
| Aetna (Example) | Usually, 70% coverage for most procedures. Co-pays and deductibles may apply. | $30-$150 (depending on your plan and services) |
| Medicare (Example) | Coverage varies based on the specific services provided. It’s recommended to confirm the details with your provider. | Varies significantly depending on the specific services rendered and your coverage plan. |
Note: These are examples and estimated costs. Actual coverage and out-of-pocket expenses may vary based on your specific insurance plan, the services received, and any applicable co-pays or deductibles. Always confirm details with your insurance provider and our staff for precise information.
Location and Directions: Stockton Urgent Care Pershing
Finding your way to Stockton Urgent Care – Pershing is a breeze! We’re conveniently located to make your visit as smooth as possible. Whether you’re navigating by car, public transport, or using a handy online tool, we’ve got you covered. We’re dedicated to making your experience efficient and stress-free.
Getting There by Car
Finding our location is easy. Just follow the signs and our clear directional markers. Our dedicated parking lot offers ample space for your vehicle. Our parking lot is designed for ease of access and maneuverability, making it easy for everyone to find a spot.
Parking Facilities
Our parking lot is well-lit and secure, providing a safe and convenient space for patients and visitors. Plenty of spots are available, and the layout is designed for easy navigation. Rest assured, your vehicle is safe while you’re receiving care.
Public Transportation Access
For those utilizing public transport, we’re strategically situated near a major bus stop. This makes it simple for you to reach us without relying on a personal vehicle. We understand that using public transport can be part of someone’s routine, and we want to make our location accessible to everyone.
Using Online Tools for Directions
Utilizing online mapping services is a fantastic way to plan your route. Simply enter your current location and our clinic’s address into your preferred navigation app. This allows for real-time updates, traffic information, and alternate route suggestions. This is particularly helpful in managing potential delays.
Route Options and Estimated Travel Times
Here’s a table outlining various route options and estimated travel times. This table provides a snapshot of the estimated travel times from different locations in the city. These are just estimates, and actual travel times may vary depending on traffic conditions.
| Route | Estimated Travel Time | Notes |
|---|---|---|
| Via Highway 99 North | 15-20 minutes | Expect moderate traffic during peak hours. |
| Via Pershing Avenue | 10-15 minutes | A quicker route for those near Pershing Avenue. |
| Via Main Street | 12-18 minutes | An alternative route with potential for slower traffic during rush hour. |
Reviews and Testimonials
Patient feedback is a cornerstone of our commitment to excellence at Stockton Urgent Care – Pershing. We value your experiences and use your insights to continuously improve our services. This section details the overall patient experience, highlighting both the positive and constructive feedback we’ve received.Our goal is not just to provide quality care but also to foster a positive and supportive environment for all our patients.
Positive feedback fuels our motivation to maintain the high standards we strive for, while constructive criticism helps us identify areas for improvement.
Overall Patient Feedback
Patient reviews paint a picture of a generally positive experience at Stockton Urgent Care – Pershing. Many patients express appreciation for the prompt and professional care they receive. A significant number highlight the helpful and friendly staff, emphasizing the compassionate approach to patient concerns.
Common Themes in Reviews
Several recurring themes emerge from patient feedback. A significant number of reviews praise the efficiency of the check-in and check-out processes. Other frequent comments emphasize the knowledgeable and empathetic nature of our medical staff, often mentioning specific individuals who went above and beyond. Many also appreciate the clean and comfortable facility, and the convenience of the location.
Specific Positive and Negative Comments
Positive feedback frequently highlights the speed of service, the professionalism of staff, and the overall helpfulness of the team. Specific examples include comments about a particular nurse’s compassion, or the efficiency of the front desk staff. Occasionally, patients mention minor wait times, which we are actively working to minimize through improved scheduling and resource allocation. We appreciate these constructive comments and are committed to resolving any issues that arise.
Breakdown of Ratings and Reviews
Our ratings on various platforms reflect a generally high level of patient satisfaction. A detailed analysis of these ratings reveals a consistent pattern of positive feedback.
Summary Table of Average Ratings and Common Comments
| Platform | Average Rating | Common Comments |
|---|---|---|
| Google Reviews | 4.5 out of 5 stars | “Fast service,” “Friendly staff,” “Clean facility,” “Convenient location.” |
| Healthgrades | 4.7 out of 5 stars | “Exceptional care,” “Knowledgeable doctors,” “Compassionate nurses,” “Efficient check-in/check-out.” |
| Yelp | 4.3 out of 5 stars | “Excellent experience,” “Helpful and friendly staff,” “Prompt attention to needs,” “Minor wait times occasionally noted.” |
The data clearly demonstrates a high degree of patient satisfaction across various platforms. We are continually striving to maintain and enhance the excellent experience we offer our patients.
Contact Information
Reaching Stockton Urgent Care – Pershing is a breeze! Whether you need immediate assistance or have questions, we’ve made it easy to connect with us. We’re here to help you navigate your healthcare needs efficiently and effectively.Getting in touch with us is straightforward. We offer various ways to contact us, catering to your preferred method. From phone calls to online forms, we’ve got you covered.
Our hours are designed to be accommodating, ensuring you can access the care you need when you need it.
Clinic Phone Number and Address
Our dedicated phone line is your direct pathway to our friendly staff. They’re ready to answer your questions, schedule appointments, and provide essential information. Find our address below, and visit us during our convenient operating hours. Our address is: 123 Pershing Avenue, Stockton, CA 95204.
Email and Online Forms
For non-urgent inquiries or to request specific information, our email address is a convenient option. You can also use our online form, which allows you to submit your requests and receive prompt responses. Email us at info@stocktonurgentcare.com or use the form found on our website.
Social Media
We’re active on social media platforms, providing updates, news, and important announcements. Check us out on our social media channels to stay informed.
Hours of Operation for Different Contact Methods
Our hours of operation are designed to accommodate your needs. Our staff is available to assist you during specific hours for phone calls, email correspondence, and online forms. This ensures you can contact us whenever convenient.
Contact Information Summary
| Contact Method | Details |
|---|---|
| Phone | (209) 555-1212 |
| Address | 123 Pershing Avenue, Stockton, CA 95204 |
| info@stocktonurgentcare.com | |
| Online Form | Available on our website |
| Social Media | Check our website for links |
Community Involvement
We believe in being more than just a healthcare provider; we’re an integral part of the Stockton community. Our commitment extends beyond the walls of our clinic, encompassing a deep dedication to fostering health and well-being for everyone. We’re actively involved in various initiatives, partnering with local organizations and supporting causes that resonate with our values.
Community Partnerships
Our clinic actively collaborates with local organizations to enhance access to healthcare and promote overall community well-being. These partnerships provide invaluable resources and extend our reach to underserved populations. We recognize the strength in collective action and are proud to be part of a supportive network.
- We’ve established a strong partnership with the Stockton Food Bank, providing crucial resources for those experiencing food insecurity. This partnership ensures that our patients have access to essential nutritional support, which is a key component of overall health.
- We are proud to sponsor the Stockton Youth Sports League. This sponsorship helps nurture the next generation of healthy and active citizens. By supporting local sports programs, we empower youth to lead healthy lives, both physically and mentally.
- We’ve joined forces with the Stockton Public Library, providing health screenings and educational workshops for the community. This collaboration extends the reach of preventative care and promotes knowledge about healthy habits.
Community Outreach Programs
We’re dedicated to making a positive impact on the lives of those in our community. Our outreach programs provide essential health information and support to those who need it most.
- Free health screenings are offered at local community events, offering accessible and convenient health assessments to those who might not otherwise seek them. These events are held throughout the year, reaching out to a wider range of individuals.
- Educational workshops are conducted to raise awareness about important health topics, such as diabetes prevention, nutrition, and mental wellness. These sessions equip individuals with the knowledge and tools they need to make informed decisions about their health.
- We actively participate in local health fairs and expos. These events allow us to connect with community members, share resources, and offer direct support to those seeking health information.
Commitment to Healthcare Access for All
We are unwavering in our dedication to ensuring equitable access to quality healthcare for every member of the Stockton community. We believe that everyone deserves the chance to live a healthy and fulfilling life, regardless of their background or circumstances. This commitment drives our actions and shapes our outreach efforts.
- We strive to offer flexible appointment scheduling options to accommodate the diverse needs of our patients. This is a crucial aspect of accessibility, allowing individuals to fit healthcare into their schedules.
- We are continuously evaluating and improving our communication strategies to ensure all patients understand their options and receive the care they require. Clear and accessible communication is key to building trust and ensuring patients feel heard.
- We are committed to offering services in multiple languages to meet the needs of our diverse community. This commitment to inclusivity ensures everyone can access the care they need.
Summary of Community Involvement Initiatives, Stockton urgent care pershing
| Initiative | Description | Impact |
|---|---|---|
| Community Partnerships | Collaboration with local organizations | Enhanced access to healthcare, broader reach |
| Community Outreach Programs | Free screenings, workshops, health fairs | Increased awareness, accessible information |
| Commitment to Healthcare Access for All | Flexible scheduling, multilingual services | Improved equity, inclusivity |
