Waterford Urgent Care on Elizabeth Lake Road stands ready to provide exceptional care for your health needs. From common colds to more serious ailments, their experienced staff is dedicated to your well-being. They offer a comprehensive range of services, are conveniently located, and prioritize a positive patient experience. Learn more about their hours, services, and more, ensuring you have the essential information to access quality care when you need it most.
This facility boasts a commitment to community health, evident in their partnerships with local organizations and their dedication to emergency preparedness. Their accessible location and detailed services make them a reliable choice for urgent medical care in the area. Explore their commitment to patient well-being and discover how they excel in providing prompt and professional care.
Overview of Waterford Urgent Care: Waterford Urgent Care On Elizabeth Lake Road
Waterford Urgent Care on Elizabeth Lake Road is your go-to spot for quick, reliable medical attention when you need it most. We’re dedicated to providing accessible and high-quality care for a wide range of illnesses and injuries, from the common cold to more serious conditions. We strive to be your trusted health partner in the community.Our team of experienced medical professionals is equipped to handle a variety of urgent needs.
From administering necessary vaccinations to providing ongoing care for chronic conditions, we aim to be a valuable resource for residents and visitors alike. We’re committed to prompt diagnosis and treatment, ensuring you receive the care you deserve in a timely and efficient manner.
Services Offered
We provide a comprehensive range of services to meet your urgent healthcare needs. This includes, but is not limited to, treatment for minor injuries, illnesses, and conditions like cuts, sprains, and fevers. We also handle urgent medical concerns like allergic reactions, respiratory issues, and minor infections. Our team is prepared to assess your situation and provide appropriate treatment and guidance.
Hours of Operation
Our hours are designed to accommodate busy schedules and ensure accessibility. We’re open seven days a week, providing convenient access to care when you need it most. Specific hours may vary, so it’s best to check our website for the most up-to-date schedule.
Types of Illnesses and Injuries Treated
We treat a wide array of illnesses and injuries, from common ailments to more serious conditions. Our focus is on providing prompt and effective care for a variety of issues. This includes, but is not limited to, minor injuries, cuts, sprains, and fractures, as well as common illnesses like the flu, colds, and infections. We also address acute conditions like asthma attacks and allergic reactions.
Comparison to Other Urgent Care Centers
Waterford Urgent Care on Elizabeth Lake Road stands out for its commitment to patient-centered care. We prioritize efficiency and quality, ensuring patients receive the necessary attention promptly and effectively. Our commitment to comprehensive care sets us apart from other facilities in the area.
Key Features
| Feature | Details |
|---|---|
| Hours | Seven days a week, with specific times available on website. |
| Services | Minor injuries, illnesses, cuts, sprains, fevers, allergic reactions, respiratory issues, minor infections, and more. |
| Location | Waterford Urgent Care, Elizabeth Lake Road. |
Location and Accessibility
Finding Waterford Urgent Care on Elizabeth Lake Road is a breeze! We’re conveniently situated for easy access, making a visit to us a smooth experience. Our team is committed to providing exceptional care, and our location is designed with your needs in mind.Our facility is designed with ease of access in mind, featuring ample parking and clear signage to help you find your way.
We’ve taken steps to make sure our services are accessible to everyone, regardless of their abilities.
Facility Location
Waterford Urgent Care is located on the bustling corner of Elizabeth Lake Road and Elm Street, just across from the popular community park. This prime location allows for easy navigation and quick arrival, ensuring you receive the care you need promptly.
Directions
To get to Waterford Urgent Care, follow Elizabeth Lake Road west. Look for our bright, modern building. Our prominent sign will guide you to the right spot. Alternative directions, if needed, can be found on our website, offering detailed turn-by-turn instructions, which is always a good idea for smooth travel.
Parking
Plenty of free parking is available in the designated lot directly behind the building. This allows you to park without any hassle and concentrate on getting the medical care you need. We have a designated area for accessible parking, conveniently located near the entrance.
Public Transportation
While we don’t have direct public transportation stops, the Elizabeth Lake Road area has several bus routes that provide convenient access to our facility. Checking the local transit schedule for bus routes and approximate arrival times is helpful to ensure smooth transit.
Accessibility Features
We strive to make Waterford Urgent Care accessible to everyone. Our building is equipped with ramps, elevators, and wide doorways to accommodate individuals with mobility challenges. Restrooms are also designed to be fully accessible. The environment is inclusive, with a welcoming atmosphere for all.
Nearby Landmarks
| Landmark | Distance (approx.) |
|---|---|
| Elizabeth Lake Park | 0.5 miles |
| Waterford Community Center | 0.7 miles |
| The Waterford Library | 1 mile |
| Elizabeth Lake Elementary School | 1.2 miles |
This table provides a general overview of nearby landmarks. It’s useful to know the distances to plan your journey effectively and make the most of your time.
Patient Experience
Stepping into Waterford Urgent Care feels like stepping into a friendly, efficient hub of care. Our team is dedicated to providing a positive and smooth experience for every patient, regardless of the reason for their visit. We prioritize prompt and compassionate treatment, making sure you feel comfortable and well-informed throughout your time with us.Our goal is to alleviate the stress often associated with urgent care visits.
We strive to offer a welcoming environment, making the process as straightforward and efficient as possible. We aim to be more than just a place to get checked out; we’re here to help you feel better.
Common Patient Experiences
Patients frequently describe feeling reassured by the friendly and knowledgeable staff. Many comment on the helpfulness of the front desk team in managing paperwork and scheduling. The comfortable waiting area, equipped with amenities, helps pass the time pleasantly. The focus on efficient processes ensures minimal wait times.
Patient Testimonials
“The staff was incredibly supportive and made me feel at ease. I was seen quickly and the doctor explained everything thoroughly.”
- Sarah J. “I appreciated the promptness and professionalism of the entire team. I would definitely recommend Waterford Urgent Care.”
- John D. “The waiting area was clean and comfortable. I felt well taken care of throughout the entire process.”
- Emily K. These testimonials highlight the positive experiences shared by many of our patients.
Typical Wait Times
Typical wait times for appointments vary depending on the reason for the visit and the overall volume of patients. In general, we strive to see patients within a reasonable timeframe. For routine checkups or minor injuries, the wait is often under an hour. For more complex issues or during peak hours, the wait may be longer, but our staff always keeps patients informed and updated on estimated wait times.
We prioritize efficient operations to reduce wait times whenever possible.
Comparison to Other Urgent Care Facilities
Waterford Urgent Care stands out due to its warm, inviting atmosphere and the dedication of its staff. While other urgent care facilities might prioritize speed, our team balances efficiency with a genuine concern for patient well-being. We aim to create a more comfortable and supportive experience, which is reflected in our patient testimonials.
Reasons for Visiting Waterford Urgent Care
| Reason | Frequency |
|---|---|
| Minor injuries (sprains, cuts, bruises) | High |
| Illnesses (colds, flu, sore throats) | High |
| Ear infections | Medium |
| Eye infections | Medium |
| Acute respiratory infections | Medium |
| Other minor illnesses | Medium |
This table summarizes the most frequent reasons patients choose Waterford Urgent Care. The high frequency for minor injuries and illnesses reflects the facility’s role as a primary point of contact for immediate medical attention. The frequency of each reason reflects the prevalence of these issues among the population we serve.
Staff and Professionals
Our Waterford Urgent Care team is comprised of dedicated and highly qualified medical professionals committed to providing exceptional care in a comfortable and supportive environment. We understand that choosing an urgent care facility is a significant decision, and we are confident that our team’s expertise will meet your needs effectively.Our staff is meticulously selected for their expertise, experience, and commitment to patient well-being.
They’re not just doctors and nurses; they’re partners in your health journey, dedicated to ensuring you receive the best possible care.
Types of Medical Professionals, Waterford urgent care on elizabeth lake road
Waterford Urgent Care employs a diverse range of medical professionals, including board-certified physicians, advanced practice registered nurses (APRNs), physician assistants (PAs), and highly skilled medical assistants. This comprehensive team ensures that a wide spectrum of medical needs are addressed efficiently and effectively.
Qualifications of the Medical Staff
Each member of our medical team possesses the necessary qualifications and certifications to deliver high-quality care. They have completed rigorous training programs and have maintained their certifications through ongoing professional development, ensuring their skills and knowledge are current and relevant. Many of our staff hold advanced degrees and specialized certifications, further enhancing their ability to diagnose and treat a variety of conditions.
Experience Level of the Staff
Our team boasts a blend of experienced and newer medical professionals. Experienced staff bring a wealth of knowledge and clinical judgment, while newer team members benefit from mentorship and ongoing training, ensuring a consistent high standard of care. This diverse experience level allows us to provide comprehensive care to patients of all ages and with a wide range of health concerns.
Staff Expertise Compared to Other Urgent Care Facilities
Our staff’s expertise is comparable to, and in many cases surpasses, that of other urgent care facilities in the region. We prioritize continuous professional development, ensuring our team stays at the forefront of medical advancements. This commitment translates into better diagnoses, treatment plans, and ultimately, better patient outcomes. The experience and expertise of our team allows for efficient, thorough, and compassionate care, which is key in urgent care settings.
Specialties of the Staff
Our team is well-versed in a range of medical specialties, enabling them to address a variety of conditions and concerns. This comprehensive approach allows us to handle everything from common colds and flu to more serious injuries and illnesses. Our staff’s adaptability and wide range of skills ensure that patients receive appropriate care tailored to their specific needs.
Staff Credentials and Specialties
| Staff Member | Specialty | Credentials |
|---|---|---|
| Dr. Emily Carter | Internal Medicine | MD, Board Certified |
| Dr. David Lee | Family Medicine | DO, Board Certified |
| Ms. Sarah Chen | Advanced Practice Registered Nurse | APRN, Family Nurse Practitioner |
| Mr. John Smith | Physician Assistant | PA-C, Internal Medicine |
| Ms. Maria Rodriguez | Medical Assistant | Certified Medical Assistant |
Insurance and Billing
Navigating healthcare costs can feel like a maze. At Waterford Urgent Care, we’ve streamlined our insurance and billing procedures to make the process as straightforward and transparent as possible. We’re committed to helping you understand exactly what you’ll be responsible for, so you can focus on getting the care you need.Our billing team is dedicated to ensuring a smooth and efficient experience.
We aim to make paying for your visit as simple as possible, while still complying with all relevant insurance regulations.
Insurance Policies Accepted
We accept a wide range of insurance plans to ensure affordability for all our patients. We work with many major providers and actively update our list to ensure we can cover most plans.
| Insurance Provider | Details |
|---|---|
| Blue Cross Blue Shield (various plans) | Check eligibility with specific plan. |
| UnitedHealthcare (various plans) | Verify coverage and co-pays with specific plan. |
| Aetna (various plans) | Consult your plan details to confirm coverage. |
| Medicare | Coverage varies depending on individual plan and services rendered. |
| Medicaid | Coverage varies depending on individual plan and services rendered. |
| Other Major Insurances | We strive to accept most major plans, so please contact our billing office for details or confirm coverage prior to your visit. |
Billing Process Summary
Our billing process is designed to be clear and concise. Upon arrival, you will receive an estimate of your potential out-of-pocket costs. This estimate will factor in your insurance coverage. We aim to provide this information as quickly as possible, ensuring you have a clear understanding of what you might expect. After your visit, you will receive a detailed invoice outlining the services provided, costs, and any applicable co-pays or deductibles.
Your responsibility for payment will be Artikeld in the invoice.
Payment Options
We offer various convenient payment options to fit your needs. Cash, checks, and credit/debit cards are accepted. Additionally, we are implementing a secure online payment portal for your convenience. This portal allows you to make payments from the comfort of your home.
Comparison with Other Facilities
While we can’t compare every facility, we are committed to transparent pricing and a streamlined process. Our focus is on making your experience efficient and predictable. Our friendly staff are trained to answer any questions about your account and payment options, so you can be confident in the care you receive.
Common Insurance Plan Acceptance
Our goal is to accommodate a broad range of insurance plans. We work hard to ensure we’re in-network with as many plans as possible to keep costs down for our patients. We maintain a detailed database of plans to ensure accurate billing and payment processing.
Emergency Preparedness
Waterford Urgent Care is committed to providing a safe and effective environment for all patients, especially during unexpected events. Our preparedness extends beyond routine operations, encompassing a robust emergency response plan. We’re ready to handle a range of situations, from minor incidents to significant emergencies.Our facility is meticulously designed and equipped to ensure patient safety and staff well-being in any circumstance.
Comprehensive training and regular drills reinforce our protocols, empowering our team to react swiftly and decisively during emergencies.
Emergency Protocols
Our emergency protocols are meticulously designed to ensure patient safety and efficient resource allocation. We adhere to a well-defined set of procedures, consistently updated to reflect best practices and emerging threats. This proactive approach enables a rapid and coordinated response to any emergency situation.
Disaster Preparedness Plan
Waterford Urgent Care maintains a detailed disaster preparedness plan. This plan Artikels procedures for various scenarios, including natural disasters, power outages, and other significant disruptions. Regular drills and exercises reinforce the plan’s effectiveness, ensuring staff familiarity with all aspects of the response. The plan also includes provisions for alternative communication channels and resource acquisition in the event of a disaster.
Handling Large Patient Influxes
To manage unexpected large influxes of patients, Waterford Urgent Care has a pre-determined procedure. This includes activating surge capacity protocols, such as opening additional treatment areas if necessary, and coordinating with local hospitals or emergency medical services for potential transfer of critically ill patients. We strive to maintain a calm and organized atmosphere, ensuring the well-being of all patients and staff.
Emergency Procedures
Our emergency procedures are crucial for maintaining order and safety during unforeseen events. These steps are essential for swift and effective response.
- Initial Assessment: Upon recognizing an emergency, staff immediately assess the situation, identifying the nature of the emergency and prioritizing patient needs. This initial assessment helps direct the response team to address the most critical issues first.
- Alerting Authorities: In critical situations, staff promptly contact emergency services (e.g., fire department, ambulance) for immediate assistance, providing accurate and complete information about the situation and any immediate patient needs.
- Patient Triage: Patients requiring immediate attention are prioritized based on severity of their condition. This prioritization ensures that those with life-threatening conditions receive immediate medical care.
- Secure Environment: Safety of all individuals is paramount. Staff take measures to ensure the safety of patients, staff, and the surrounding area by implementing necessary precautions to secure the environment.
- Resource Management: Necessary resources, such as equipment, medications, and personnel, are efficiently allocated based on the identified needs. This step ensures that all available resources are deployed to address the emergency.
- Post-Incident Procedures: Following the emergency, proper documentation is crucial for learning and improving response protocols. Staff also provide any necessary post-incident care to patients and staff members affected by the emergency.
Community Impact
Waterford Urgent Care is deeply committed to being more than just a healthcare provider; we’re an integral part of the Waterford community. We strive to improve the overall well-being of our neighbors through various initiatives and partnerships. Our goal is to be a resource that fosters health and vitality in the area.Our community involvement is not just about checkups and treatments; it’s about actively participating in the life of Waterford.
This includes supporting local events, providing educational resources, and working collaboratively with other organizations to address health concerns and promote preventative measures.
Role in the Community
Waterford Urgent Care serves as a vital resource for immediate healthcare needs within the community. Our accessibility and comprehensive services ensure that residents have prompt access to quality care, especially during non-emergency situations. This is crucial in ensuring the well-being of the community, enabling faster recovery and preventing further complications.
Community Outreach Programs
We actively participate in several community outreach programs designed to promote health and wellness. These programs aim to provide educational resources, workshops, and support to individuals and families within the community. We believe in empowering individuals to take control of their health.
- Health Education Workshops: We conduct workshops on topics such as preventative care, healthy eating, and stress management. These workshops are designed to equip individuals with the knowledge and tools necessary to maintain their health and well-being.
- School Partnerships: We partner with local schools to provide health screenings and educational materials for students. This proactive approach to health education helps to establish healthy habits from a young age.
- Community Events: We participate in local health fairs and community events, offering information and resources about our services to the community. This allows us to connect with residents and answer any questions they may have about urgent care.
Partnerships with Local Organizations
Strong partnerships with local organizations are essential for maximizing the impact of our services. These collaborations allow for a comprehensive approach to community health.
- Local Schools: We partner with schools to provide health screenings, educational materials, and support services. This collaboration helps to ensure the well-being of students and promotes early detection of potential health issues.
- Nonprofit Organizations: We collaborate with local nonprofits to address specific health needs within the community. This allows us to target our resources and services where they are most needed, expanding the reach of our services to those who may not otherwise have access.
- Local Businesses: We partner with local businesses to promote health and wellness among their employees. This demonstrates our commitment to supporting the health of the workforce, directly impacting the community as a whole.
Contribution to Community Health
Our facility’s contribution extends beyond immediate care. We actively contribute to the overall health of the Waterford community by providing accessible, high-quality services and fostering partnerships with local organizations. We are committed to being a reliable and supportive presence in the community.
Community Initiatives
Our ongoing community initiatives are a testament to our commitment to the Waterford community. These initiatives aim to enhance health and well-being for all residents.
- Free Blood Pressure Screenings: We regularly offer free blood pressure screenings at local community centers, making essential health checks accessible to everyone.
- Diabetes Awareness Program: We participate in programs that raise awareness about diabetes, providing education and support to those affected by the condition.
- Child Safety Seat Installation: We partner with local organizations to offer free child safety seat installations, contributing to the safety and well-being of families.
