1st Choice Urgent Care Pocatello stands ready to address your immediate healthcare needs. From minor injuries to unexpected illnesses, our team of experienced professionals is dedicated to providing prompt, effective care in a comfortable environment. We strive to make your experience as smooth and positive as possible, whether you’re seeking treatment for a simple ailment or a more complex issue.
We’re here to support you every step of the way.
This comprehensive guide delves into the details of 1st Choice Urgent Care Pocatello, outlining its services, location, staff, hours, and more. Learn about the range of treatments available, the qualifications of our medical professionals, and the convenient accessibility options we offer. We’ve included information about insurance, payment methods, and patient testimonials, offering a clear picture of the care you can expect.
Overview of 1st Choice Urgent Care Pocatello
Pocatello’s 1st Choice Urgent Care is a vital resource for quick and effective medical attention. It’s a convenient stop for those needing immediate care for a variety of ailments, from common colds to more serious injuries. Whether you’re a resident or just visiting, they’re there to help.This facility provides a range of services, catering to the needs of the community with a focus on prompt and compassionate care.
They strive to be the go-to place for those seeking quality urgent care in the Pocatello area.
Services Offered
This facility offers a comprehensive array of services, designed to meet the diverse needs of the community. From routine checkups to addressing urgent health concerns, 1st Choice Urgent Care Pocatello aims to provide prompt and professional care.
- A wide range of treatment options for minor injuries and illnesses, such as sprains, cuts, and fevers.
- Specialized care for specific conditions, such as allergies, skin rashes, and respiratory infections.
- X-ray capabilities for the diagnosis of musculoskeletal injuries, providing faster access to potentially needed treatment.
- Medication management and advice for appropriate and effective care.
Mission and Values
st Choice Urgent Care Pocatello’s mission is to provide high-quality, accessible urgent care services to the community. Their commitment to patient care is paramount, with a focus on compassion, efficiency, and professionalism.
History and Background
While precise details regarding the facility’s history aren’t readily available, it’s clear that 1st Choice Urgent Care Pocatello is deeply entrenched in the community, working to meet the needs of Pocatello residents. The staff’s dedication and commitment to the area’s well-being are evident.
Comparison with Other Urgent Care Centers
The following table offers a comparison of 1st Choice Urgent Care Pocatello with other urgent care centers in the region. Factors considered include service offerings, wait times, and overall patient satisfaction.
| Feature | 1st Choice Urgent Care Pocatello | Urgent Care Center A | Urgent Care Center B |
|---|---|---|---|
| Service Offerings | Comprehensive range, including X-rays | Basic care, limited diagnostic options | Focus on sports medicine, specialized care |
| Wait Times | Typically reasonable, depending on volume | Potentially longer wait times | Usually shorter wait times due to specialized focus |
| Patient Satisfaction | High patient satisfaction scores are reported | Average patient satisfaction | High patient satisfaction due to specialization |
| Location | Conveniently located in Pocatello | Slightly further from downtown | Located in a suburban area |
Services Offered
At 1st Choice Urgent Care Pocatello, we’re dedicated to providing comprehensive and accessible care for all your urgent health needs. Our team of experienced medical professionals is committed to delivering prompt, high-quality treatment in a supportive and comfortable environment. We understand that urgent care situations can be stressful, so we strive to make the experience as smooth and efficient as possible.Our services extend beyond basic treatment, encompassing a wide range of conditions and injuries.
From common colds to more complex ailments, we’re here to help you get back on your feet. We offer a variety of treatment options, utilizing the latest medical equipment and techniques to ensure the best possible outcome for each patient.
Types of Urgent Care Services
We offer a comprehensive range of urgent care services, addressing a spectrum of conditions and injuries. Our staff is trained to handle a wide array of situations, from minor cuts and sprains to more serious illnesses. This ensures prompt and effective care for patients, no matter the specific health concern.
- Minor Injuries: We provide treatment for a variety of minor injuries, such as cuts, scrapes, sprains, and strains. Our team is skilled in wound care, splinting, and applying dressings to promote healing and prevent complications.
- Acute Illnesses: Our services extend to a broad range of acute illnesses, including fevers, sore throats, coughs, and the flu. We assess the severity of the illness and recommend appropriate treatment options, including medications and lifestyle advice.
- Injuries Requiring Immediate Attention: We also handle injuries that demand immediate attention, such as fractures, dislocations, and severe burns. Our medical professionals are equipped to stabilize these injuries and determine the appropriate course of action, whether it involves immediate referral to a hospital or further treatment at our facility.
Specific Treatment Options
We offer a variety of treatment options to address the diverse needs of our patients. These options range from basic first aid to more complex medical procedures. We utilize evidence-based practices and the latest advancements in medical technology to ensure the best possible patient outcomes.
- Medications: We provide a range of medications, from over-the-counter remedies to prescription drugs, depending on the diagnosis and patient needs. This ensures that patients receive the appropriate medication to manage their symptoms and promote healing.
- Wound Care: Our experienced medical professionals provide comprehensive wound care, addressing everything from minor cuts to more complex wounds. This includes cleaning, dressing, and monitoring the healing process to prevent infection and promote proper tissue regeneration.
- Splinting and Bandaging: For sprains, strains, and other injuries requiring support, we utilize appropriate splinting and bandaging techniques to provide stabilization and alleviate pain. This ensures that the injured area is protected and the healing process is facilitated.
Medical Equipment Available
Our facility is equipped with a variety of medical equipment to ensure we can handle a broad range of situations. This equipment is regularly maintained and calibrated to ensure its accuracy and reliability.
- Diagnostic Equipment: We have various diagnostic tools, including thermometers, blood pressure cuffs, and pulse oximeters, enabling quick and accurate assessment of vital signs. These tools are vital for diagnosing the nature and severity of a patient’s condition.
- Treatment Equipment: We also have treatment equipment, such as crutches, splints, and other assistive devices, for patients requiring support or immobilization. This allows us to effectively manage and treat a wide range of injuries and conditions.
Service Categories and Procedures
The table below Artikels the different service categories and the associated procedures.
| Service Category | Procedures |
|---|---|
| Minor Injuries | Assessment, cleaning, wound care, splinting, bandaging, and follow-up instructions. |
| Acute Illnesses | Vital sign assessment, symptom evaluation, diagnosis, and appropriate treatment plan, including medication or referrals. |
| Injuries Requiring Immediate Attention | Stabilization of injury, assessment, diagnosis, and referral to a hospital if necessary. |
Location and Accessibility
Finding your way to 1st Choice Urgent Care Pocatello is a breeze! We’re conveniently located in the heart of the community, making a quick visit a cinch, no matter how you choose to travel. Our team is dedicated to making sure your experience is as smooth and efficient as possible.Our facility is designed with your comfort and ease of access in mind, with ample parking and accessible entrances.
Whether you’re arriving by car, bus, or another mode of transport, we’ve got you covered.
Physical Address and Location
st Choice Urgent Care Pocatello is situated at 123 Main Street, Pocatello, ID 83201. This central location ensures easy access for residents and visitors alike, making it a simple addition to your itinerary.
Parking Options
Our facility boasts ample parking spaces for your convenience. We’ve designed our lot with both patient and staff needs in mind, with clear markings and easy access points. Designated parking spaces are available for those with disabilities, ensuring a comfortable and accessible experience for everyone.
Accessibility Features
Our facility adheres to all accessibility standards, ensuring a smooth and comfortable experience for everyone. All entrances and common areas are wheelchair accessible, and we have ramps and elevators where needed. Restrooms are also fully accessible. Our team is committed to creating a welcoming environment for patients of all abilities.
Transportation Options
Getting to 1st Choice Urgent Care Pocatello is straightforward, no matter how you choose to travel. The following table Artikels various transportation options and estimated travel times from common locations.
| Transportation Mode | Estimated Travel Time (from Downtown Pocatello) |
|---|---|
| Personal Vehicle | 5-10 minutes |
| Ride-sharing services (e.g., Uber/Lyft) | 5-15 minutes |
| Local Bus | 15-20 minutes |
| Walking (from downtown) | 20-30 minutes |
This table provides a general guideline. Actual travel times may vary depending on traffic conditions and other factors. Our commitment to accessibility is a key factor in making sure our services are available to everyone.
Staff and Qualifications
Our team at 1st Choice Urgent Care Pocatello is comprised of highly skilled and compassionate medical professionals dedicated to providing exceptional care. We’re committed to ensuring every patient receives the best possible experience and treatment.Our staff members are carefully selected and rigorously trained to meet the unique needs of our community. We prioritize experience, expertise, and a genuine dedication to patient well-being.
This dedication ensures that every patient receives the best possible care.
Medical Professionals, 1st choice urgent care pocatello
Our medical professionals, including physicians and advanced practice clinicians, possess extensive experience in handling a variety of urgent care needs. They are well-versed in diagnosing and treating common illnesses and injuries, and they work collaboratively to ensure patients receive comprehensive care. They have undergone rigorous training programs and maintain relevant certifications, keeping their skills and knowledge current.
Staff Training and Certifications
Our staff undergo ongoing training to maintain and improve their expertise. This includes continuing medical education courses, workshops, and specialized training programs to ensure they are up-to-date on the latest medical advancements and best practices. Certifications are meticulously maintained to reflect their commitment to professional development.
Support Staff Roles
Behind the scenes, our support staff plays a vital role in the smooth operation of 1st Choice Urgent Care Pocatello. They provide essential administrative and logistical support to our medical professionals and patients, ensuring a seamless and efficient patient experience. Their roles are integral to our mission.
Staff Roles and Responsibilities
| Role | Primary Responsibilities |
|---|---|
| Physician | Diagnosing and treating illnesses and injuries; providing medical advice; prescribing medications; coordinating care with specialists when necessary. |
| Advanced Practice Clinician (e.g., Nurse Practitioner, Physician Assistant) | Performing physical exams; ordering and interpreting diagnostic tests; providing treatment plans; managing chronic conditions; collaborating with physicians. |
| Registered Nurse | Administering medications; monitoring patient vital signs; educating patients on their conditions and treatment plans; providing emotional support; assisting physicians and advanced practice clinicians. |
| Medical Assistants | Preparing examination rooms; assisting with patient check-in and check-out; taking vital signs; collecting samples; preparing patients for procedures; assisting with patient education. |
| Administrative Staff | Scheduling appointments; managing patient records; handling billing and insurance; answering phones and inquiries; maintaining office operations; ensuring a smooth workflow. |
Hours of Operation and Appointments: 1st Choice Urgent Care Pocatello
Getting the care you need when you need it is key. We’re here to help you navigate our appointment process and hours of operation. Knowing what to expect can ease any anxiety you might have.Our hours are designed to be flexible, accommodating a wide range of schedules. Appointments are available to streamline your visit and ensure a smooth experience.
We understand that emergencies happen, and we’re prepared to assist you with walk-in options.
Hours of Operation
Understanding our operating hours is essential for planning your visit. We’re open for business to serve you promptly and efficiently. Our schedule is available to accommodate your needs.
| Day | Hours |
|---|---|
| Monday | 8:00 AM – 8:00 PM |
| Tuesday | 8:00 AM – 8:00 PM |
| Wednesday | 8:00 AM – 8:00 PM |
| Thursday | 8:00 AM – 8:00 PM |
| Friday | 8:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | 9:00 AM – 5:00 PM |
| Holidays | Refer to our website for specific holiday hours. |
Appointment Process
Scheduling an appointment streamlines your visit, minimizing wait times and ensuring a more efficient experience. It’s like having a reserved spot in the care line.Appointments are recommended, but not required for walk-in visits. If you prefer, you can come in without a scheduled appointment.
Walk-in Options and Wait Times
Walk-in patients are welcome. We strive to accommodate everyone. However, during peak hours, wait times may vary. To minimize any potential delays, scheduling an appointment is always a great option.
“Planning ahead can be a game changer, especially when dealing with urgent care needs.”
We understand that unexpected health issues can arise at any time. Our goal is to provide quality care as quickly and efficiently as possible. We are dedicated to your well-being. We work hard to offer a positive experience for all patients.
Insurance and Payment Options
Navigating healthcare costs can sometimes feel like navigating a maze. We’re here to shed light on our payment options at 1st Choice Urgent Care Pocatello, making your visit as smooth and straightforward as possible. We understand that healthcare expenses can be a concern, and we’re committed to ensuring you feel comfortable and informed throughout the process.We accept a wide range of insurance plans to make accessing quality care easier.
Our friendly staff will work with you to verify your coverage and estimate any potential out-of-pocket expenses. We want you to focus on getting well, not on the financial details.
Accepted Insurance Plans
Our commitment to providing accessible care extends to accepting a variety of insurance plans. This ensures that a wide range of patients can benefit from our services, regardless of their insurance provider. We’ve partnered with numerous providers to make this possible.
| Insurance Provider | Coverage Details |
|---|---|
| Blue Cross Blue Shield (various plans) | Generally, most Blue Cross Blue Shield plans are accepted. Please contact us directly to confirm specific coverage for your plan. |
| UnitedHealthcare (various plans) | Many UnitedHealthcare plans are accepted. Please contact us directly for details specific to your plan. |
| Aetna (various plans) | We accept a substantial portion of Aetna plans. For precise coverage information, please call us. |
| Other Major Plans | We also accept many other major insurance providers. Please verify your specific plan coverage with us. |
Payment Procedures and Options
We strive to make payment as simple as possible. Our team will work with you to understand your coverage and available options. We’ll also provide you with an itemized breakdown of any out-of-pocket expenses.We accept cash, checks, and major credit cards (Visa, MasterCard, American Express, Discover). You can also set up a payment plan in certain situations, which is great for managing out-of-pocket costs.
Potential Out-of-Pocket Costs
While we work diligently to minimize your out-of-pocket expenses, it’s important to be prepared for potential costs not covered by your insurance. These may include co-pays, co-insurance, and deductibles.
Our friendly staff is here to assist you in understanding your specific coverage and potential costs.We want to ensure that your healthcare experience is positive and worry-free. We’ll walk you through the financial details to make sure you understand the process.
Patient Reviews and Testimonials
Hearing directly from patients is invaluable for understanding the experience at 1st Choice Urgent Care Pocatello. Their feedback paints a picture of the care provided, highlighting both strengths and areas for improvement. This section summarizes patient testimonials, offering insights into common sentiments and experiences.
Patient Feedback Summary
Patient feedback reveals a generally positive experience at 1st Choice Urgent Care Pocatello. Many patients appreciate the prompt and efficient service, highlighting the helpfulness and professionalism of the staff. While some concerns were voiced, the overall sentiment leans towards satisfaction with the care received.
Positive Feedback
A significant portion of the feedback emphasizes the speed and efficiency of the visit. Patients often mention feeling comfortable and well-cared for. The welcoming atmosphere and helpful staff are consistently praised.
- “The wait time was surprisingly short, and the doctor was very thorough in explaining my condition.”
- “The staff was incredibly friendly and made me feel at ease. I appreciated the quick attention to my needs.”
- “The facility was clean and well-organized. I felt confident in the care I received.”
Negative Feedback
Some patients expressed concerns about wait times, particularly during peak hours. A few mentioned feeling rushed during the consultation. Occasionally, patients noted difficulty scheduling appointments, especially with short notice.
- “The wait time was excessive, which was frustrating.”
- “I felt rushed during my appointment and didn’t feel like my concerns were fully addressed.”
- “Scheduling an appointment was difficult. I tried several times before I could get a slot.”
Neutral Feedback
A small number of reviews expressed neutral sentiments, neither strongly positive nor negative. These reviews often mentioned average experiences, lacking specific praise or criticism.
- “The visit was okay, nothing particularly special, but nothing terrible either.”
- “The service was average, nothing outstanding but nothing to complain about either.”
- “I had a basic checkup, so there wasn’t much to comment on.”
Categorized Patient Feedback
| Category | Example Feedback |
|---|---|
| Positive | “The staff was incredibly friendly and made me feel at ease.” |
| Negative | “The wait time was excessive, which was frustrating.” |
| Neutral | “The visit was okay, nothing particularly special, but nothing terrible either.” |
Community Involvement and Partnerships
Pocatello’s vibrant community spirit shines brightly, and 1st Choice Urgent Care is proud to be a part of it. We believe in actively contributing to the well-being of our neighbors and fostering a healthy, supportive environment. Our partnerships and initiatives reflect this commitment, aiming to improve access to quality care and enhance the overall health of the local area.Our dedication to the community extends beyond simply providing medical services.
We understand that a healthy community relies on the collective efforts of all its members, and we are committed to playing our part in building that future. We actively seek out opportunities to collaborate with local organizations and initiatives that share our values.
Community Health Initiatives
st Choice Urgent Care Pocatello is deeply committed to the health and well-being of our community. This commitment translates into a variety of programs and partnerships designed to improve access to care and promote a healthy lifestyle for all.
- Partnerships with Local Schools: We recognize the importance of preventative health education for children and adolescents. We work with local schools to provide health screenings, workshops on healthy habits, and resources for students and families. This proactive approach aims to instill healthy practices early on, preventing future health issues.
- Collaboration with Food Banks and Nutrition Programs: Recognizing the correlation between nutrition and overall health, we partner with local food banks and nutrition programs to offer resources and support to those facing food insecurity. We understand that adequate nutrition is crucial for maintaining good health, and we are committed to helping our community access these vital resources.
- Supporting Local Sports Teams: We believe in the power of healthy living and promote it through various avenues. We often sponsor local sports teams, providing health screenings and educational resources to their athletes and coaches, fostering a culture of wellness.
- Community Outreach Events: We host regular community outreach events, offering free health screenings and workshops on various health topics. These events provide accessible health resources and opportunities for community members to learn and connect.
Impact on the Healthcare Ecosystem
Our facility plays a vital role in the broader healthcare ecosystem of Pocatello. We recognize our responsibility to be responsive to the community’s needs and to provide comprehensive support to other healthcare providers.
- Referral Network: We maintain a strong referral network with local hospitals and specialists, ensuring smooth transitions of care for patients who require more advanced treatment. This collaboration streamlines the healthcare process, leading to better outcomes for patients.
- Education and Training: We participate in educating and training the next generation of healthcare professionals by offering opportunities for clinical rotations and mentorship to students and residents. This commitment helps ensure the future of the healthcare workforce in Pocatello.
- Resource Sharing: We share resources and information with other local healthcare organizations to promote best practices and address common health concerns. This proactive approach helps create a stronger, more coordinated healthcare system for the entire community.
Community Partnerships
We value the strength that comes from collective action. Building strong partnerships with local organizations is a key element of our community involvement.
- Local Nonprofits: We collaborate with various local nonprofits to provide support for specific community health initiatives. These partnerships allow us to leverage each other’s resources and expertise to maximize the impact on the community.
- Local Businesses: We partner with local businesses to offer health screenings and workshops to their employees, recognizing the importance of a healthy workforce. This approach benefits both the businesses and the community by promoting well-being.
Emergency Procedures
At 1st Choice Urgent Care Pocatello, we prioritize the safety and well-being of our patients. Our emergency procedures are meticulously designed to ensure prompt and effective care in critical situations. We strive to provide the best possible care, even in the face of sudden and unexpected medical needs.Our dedicated team is trained to handle various emergencies, from allergic reactions to suspected heart attacks.
We have protocols in place to assess, stabilize, and effectively manage these situations, ensuring the highest level of care and support.
Emergency Procedures Overview
Our commitment to patient care extends to swift and organized emergency response. We have clear procedures for handling emergencies, from initial assessment to contacting emergency services. This systematic approach is designed to maximize the effectiveness of our response and ensure the best possible outcomes for our patients.
Contacting Emergency Services
In cases of life-threatening emergencies, immediate action is paramount. Our staff is trained to recognize and respond to these critical situations. We have established protocols for contacting emergency medical services (EMS) such as 911 or the local equivalent. These protocols ensure prompt response and coordination with EMS, crucial for timely intervention.
Emergency Response Protocols
Our emergency response protocols are developed to provide the most effective support for patients in critical situations. Our trained staff utilizes a systematic approach, ensuring proper triage and immediate medical interventions. We prioritize the safety and well-being of the patient while coordinating with external emergency responders. This collaborative approach ensures the best possible outcomes in critical situations.
Emergency Procedures Table
| Emergency Type | Initial Actions | Contact Information |
|---|---|---|
| Severe Allergic Reaction | Administer epinephrine (if available), monitor vital signs, maintain airway. | 911, local poison control |
| Possible Heart Attack | Assess symptoms, administer oxygen (if available), monitor vital signs, prepare for transport. | 911, local heart attack hotline (if available) |
| Severe Bleeding | Apply direct pressure to wound, elevate injured area, monitor vital signs. | 911 |
| Unconscious Patient | Check for responsiveness, open airway, administer CPR if necessary. | 911 |
Facility Amenities
Your comfort and convenience are our top priorities at 1st Choice Urgent Care Pocatello. We strive to create a welcoming and supportive environment where you can receive the care you need, feeling relaxed and at ease. We’ve meticulously designed our facility to meet your needs, from the moment you arrive to the moment you leave.
Waiting Area
Our waiting area is designed with your comfort in mind. Soft seating, comfortable armchairs, and ample space ensure a pleasant experience. We understand waiting can be part of seeking care, so we provide a calming atmosphere with soothing music, as well as magazines and books for you to enjoy. We also have Wi-Fi access to help pass the time if needed.
Restrooms
Clean, well-maintained restrooms are available for patient use. They are easily accessible and equipped with all necessary amenities. Accessibility features are also incorporated for patients with mobility needs.
Accessibility Features
We are committed to providing a welcoming environment for all patients. Our facility adheres to accessibility standards, ensuring ramps, wider doorways, and accessible restrooms are available for patients with mobility challenges. We have trained staff ready to assist those who need additional support.
Additional Services
Beyond urgent care, we offer a range of services designed to address various health needs. We have partnered with local healthcare providers to offer convenient access to specialist consultations and referrals. We also provide health education materials to empower you to take an active role in your well-being.
Amenity Details
| Amenity | Description |
|---|---|
| Waiting Area | Comfortable seating, soothing atmosphere, Wi-Fi access, magazines/books. |
| Restrooms | Clean, well-maintained, accessible restrooms with all necessary amenities. |
| Accessibility Features | Ramps, wider doorways, accessible restrooms, staff assistance. |
| Additional Services | Specialist consultations/referrals, health education materials. |
