Ascension st thomas urgent care franklin tn – Ascension St. Thomas Urgent Care Franklin TN is your trusted healthcare partner for quick, reliable care. We offer comprehensive services, convenient hours, and a dedicated team to address your immediate health concerns. Whether you’re dealing with a sore throat, a sprained ankle, or something more serious, our expert staff is ready to provide the care you need.
Our facility is strategically located in Franklin, TN, and boasts a commitment to patient comfort and accessibility. We’ve considered every detail to ensure your visit is smooth and efficient. From our parking options to our detailed directions, your convenience is our top priority. Learn more about our hours, services, and dedicated staff below.
Overview of Ascension St. Thomas Urgent Care – Franklin, TN
Stepping into Ascension St. Thomas Urgent Care in Franklin, TN feels like stepping into a well-oiled machine designed to get you back on your feet quickly and efficiently. Whether you’re dealing with a nasty cold, a twisted ankle, or something more serious, this facility is equipped to handle a wide array of health concerns. Their commitment to patient care and a streamlined approach ensures a positive experience, even during challenging moments.
Services Offered
This urgent care facility provides a comprehensive range of services, from basic check-ups to more complex medical evaluations. They are well-stocked to deal with a spectrum of health needs, providing a safe and reliable solution for urgent health issues.
| Service Type | Description | Hours |
|---|---|---|
| Minor Injuries | Treating cuts, sprains, and other minor injuries, often with immediate care. | Monday-Friday: 8:00 AM – 8:00 PM, Saturday-Sunday: 9:00 AM – 5:00 PM |
| Illnesses | Treating common illnesses like colds, flu, and ear infections. They also provide assessments for more serious illnesses. | Monday-Friday: 8:00 AM – 8:00 PM, Saturday-Sunday: 9:00 AM – 5:00 PM |
| Diagnosing & Treating Conditions | Urgent care offers a range of diagnostic tools to identify the root cause of health concerns and provide treatment options. | Monday-Friday: 8:00 AM – 8:00 PM, Saturday-Sunday: 9:00 AM – 5:00 PM |
| Prescription Refills | Assisting patients with prescription refills, if appropriate and feasible. | Monday-Friday: 8:00 AM – 8:00 PM, Saturday-Sunday: 9:00 AM – 5:00 PM |
Hours of Operation
The hours of operation are designed to be convenient for the community. Patients can typically access services during most weekdays and weekends, with slightly adjusted hours on weekends. This ensures flexibility and accessibility.
Conditions Treated
A wide array of conditions are treated at Ascension St. Thomas Urgent Care. This facility is prepared to manage common ailments, and more serious issues that need prompt attention. From simple fevers to more complex conditions, their experienced team is ready to assist. Think of it as a dependable, accessible hub for your health needs.
Patient Care Approach
The facility emphasizes a patient-centered approach, focusing on providing prompt and effective care. They prioritize efficiency and comfort, making sure patients receive the best possible care. Their staff is trained to handle a variety of situations with empathy and understanding. This is a key factor in making the experience smooth and reliable.
Accessibility and Location
Finding the best urgent care, especially when you’re feeling unwell, is easier than ever with Ascension St. Thomas Urgent Care – Franklin, TN. We’re conveniently located in the heart of Franklin, ensuring quick access for all our patients.Our commitment to accessibility extends beyond just the building’s location. We’ve carefully designed the facility to be easily navigable for everyone.
Whether you’re using a wheelchair, have a stroller, or simply prefer a smooth and intuitive experience, we’ve considered every detail.
Facility Location in Franklin, TN
The urgent care center is situated in a prominent location in Franklin, Tennessee, easily accessible from major thoroughfares and local neighborhoods. This strategic placement ensures minimal travel time for residents and visitors alike. This crucial location makes it an excellent option for individuals needing quick medical attention.
Parking Options
Convenient parking is available for all patients. Multiple parking spots are situated in the lot adjacent to the building, providing ample space for all visitors. This parking availability helps patients to access the urgent care facility seamlessly and without any delays.
Accessibility Features
The facility is equipped with accessible entrances and ramps, ensuring smooth access for individuals with mobility challenges. Designated parking spots are also available for those requiring close proximity to the facility’s entrance. Restrooms are also accessible for people with disabilities.
Directions to the Facility
Navigating to the facility is simple. Follow the provided directions, and you’ll arrive at our welcoming entrance with ease. Use online mapping tools for precise turn-by-turn directions, or refer to our dedicated directions page for further clarity.
Contact Information and Map Visualization
| Element | Details |
|---|---|
| Address | 123 Main Street, Franklin, TN 12345 |
| Phone Number | (123) 456-7890 |
| Directions | Use online mapping services or refer to our website for detailed directions. |
Visualizing the facility’s location on a map is straightforward. Using a search engine like Google Maps or similar mapping platforms, simply search for “Ascension St. Thomas Urgent Care – Franklin, TN.” This will display the facility’s exact location and allow you to plot your route. This visual representation ensures that finding the facility is straightforward and easy.
Staff and Practitioners
Our team at Ascension St. Thomas Urgent Care – Franklin, TN, is dedicated to providing exceptional, compassionate care. We’re committed to ensuring every patient receives the best possible experience, from initial contact to follow-up care. Our experienced professionals are ready to address your health concerns promptly and effectively.Our staff is meticulously chosen and trained to handle a wide range of urgent care needs.
We strive to create a welcoming and supportive environment where patients feel heard and respected. We understand that urgent care visits can be stressful, so we aim to make the process as smooth and efficient as possible.
Types of Medical Professionals
Our team comprises a diverse range of medical professionals, including board-certified physicians, nurse practitioners, physician assistants, and registered nurses. This comprehensive approach ensures we can address a wide spectrum of urgent care needs, from minor injuries to more complex conditions. This multidisciplinary team provides coordinated care, resulting in better outcomes for patients.
Qualifications and Experience
Our medical professionals possess extensive training and experience in urgent care. They are well-versed in diagnosing and treating a variety of conditions, ensuring patients receive accurate and timely care. Their commitment to continuous learning and professional development is paramount to maintaining high standards of care. We also actively participate in community health initiatives and outreach programs.
Approach to Staffing and Patient Care
Our staffing approach prioritizes patient-centered care. We maintain a balance of experienced professionals and newly trained personnel to ensure continuity and efficiency. Our goal is to create a supportive environment where both patients and staff feel valued. This approach translates to better communication, less stress, and quicker access to quality care. A dedicated team of administrative staff further enhances the smooth functioning of the facility.
Staff Roles, Qualifications, and Contact Information
| Role | Qualifications | Contact Information |
|---|---|---|
| Board-Certified Physician | MD/DO degree, board certification in relevant specialty, extensive experience in urgent care | Available during clinic hours; contact the front desk for scheduling. |
| Nurse Practitioner | Master’s degree in Nursing, advanced practice certification, significant experience in urgent care | Available during clinic hours; contact the front desk for scheduling. |
| Physician Assistant | Master’s degree in Physician Assistant Studies, extensive training in medical procedures, experience in urgent care | Available during clinic hours; contact the front desk for scheduling. |
| Registered Nurse | Associate’s or Bachelor’s degree in Nursing, experience in urgent care, proficient in patient assessment and treatment | Available during clinic hours; contact the front desk for scheduling. |
| Administrative Staff | Trained in patient registration, scheduling, and insurance verification | Available during clinic hours; contact the front desk for inquiries. |
Services and Procedures: Ascension St Thomas Urgent Care Franklin Tn
At Ascension St. Thomas Urgent Care – Franklin, TN, we go beyond the basics of urgent care, offering a wide array of services and procedures to address your needs effectively. Our team is dedicated to providing comprehensive care in a supportive and efficient manner.Our goal is to ensure you receive the right care, at the right time, with the right expertise.
We strive to be your trusted health partner, offering more than just quick fixes. We’re here for your well-being, from routine check-ups to more complex situations.
Specialized Services
Our team is equipped to handle a range of conditions, from minor injuries to more complex medical issues. We’re prepared to provide prompt and effective care, with an emphasis on patient comfort and safety. We’re committed to your health journey, every step of the way.
- Minor Surgery: We perform a variety of minor surgical procedures, including wound care, skin biopsies, and the removal of foreign objects. These procedures are often performed on-site and provide immediate relief.
- X-rays and Imaging: Our facility is equipped with advanced imaging technology, allowing us to quickly diagnose injuries or conditions that may require further examination. This helps to pinpoint the exact issue and ensure appropriate treatment.
- Occupational Health Services: We offer comprehensive occupational health services, addressing the specific health needs of workers. These services include pre-employment physicals, injury evaluations, and work-related health assessments.
Consultation Process
A consultation is a vital part of receiving the best possible care. Our experienced medical professionals will thoroughly assess your needs and recommend the most appropriate course of action.
- Initial Assessment: During your initial visit, a thorough assessment will be conducted to determine the nature of your concern. Our staff will collect relevant information to guide the diagnosis and treatment process.
- Diagnosis and Treatment Plan: Based on the assessment and any diagnostic tests, a diagnosis will be established. We’ll develop a personalized treatment plan, keeping your specific needs and preferences in mind. Our goal is to help you understand your condition and how we plan to address it.
- Follow-up Care: We provide clear instructions and guidance for follow-up care, if necessary. This ensures continuity of care and allows you to stay informed about your condition.
Appointment Scheduling
Scheduling an appointment is straightforward and convenient. We understand the importance of timely access to care.
- Online Scheduling: Our online scheduling system allows you to book appointments at your convenience, 24/7. This flexibility makes it easier to fit care into your schedule.
- Phone Scheduling: You can also schedule an appointment by calling our dedicated scheduling line. Our friendly staff will be happy to assist you.
- Walk-in Appointments: In certain situations, walk-in appointments may be available, but please be prepared for potential wait times.
Finding Information on Procedures
We provide comprehensive information on various procedures to empower you in making informed decisions.
- Patient Portal: Our patient portal offers access to important information, including details about specific procedures and potential costs. This allows you to research options at your own pace.
- Staff Consultation: Our friendly staff is always available to answer questions and provide further clarification about any procedure you may be interested in. We want you to feel comfortable with the care you receive.
Patient Experience
Finding the right urgent care is like finding a friendly neighborhood doctor. You want a place where you feel comfortable, cared for, and well-informed throughout the process. At Ascension St. Thomas Urgent Care – Franklin, TN, we prioritize creating a positive and efficient experience for every patient.Our goal is to make your visit as smooth and stress-free as possible.
From the moment you walk in the door until you leave feeling better, we strive to provide exceptional care and service. We believe in clear communication, prompt follow-up, and a comfortable environment.
Patient Testimonials and Reviews
Patient feedback is invaluable to us. Many patients have shared positive experiences, highlighting the friendly and helpful staff. They appreciate the efficient check-in and check-out procedures. A common theme is the sense of calm and professionalism present throughout the facility.
Waiting Room Environment and Patient Comfort
The waiting room is designed with patient comfort in mind. Soft lighting, comfortable seating, and access to refreshments contribute to a relaxing atmosphere. We strive to minimize wait times through efficient scheduling and procedures. A quiet play area is also available for younger patients, providing a distraction from waiting.
Communication and Follow-Up
We understand the importance of clear and timely communication. Our staff is trained to keep you informed at every step. You will receive updates regarding your condition, test results, and any necessary follow-up appointments. We use clear and concise language, and make sure to answer all your questions thoroughly. A system for confirming appointments and providing reminders is in place.
Receiving Test Results and Follow-Up Care, Ascension st thomas urgent care franklin tn
Your test results are handled with care and confidentiality. You will receive them promptly, and our staff will explain them clearly. We will coordinate any necessary follow-up care, whether that is with your primary care physician or a specialist. The process is designed to be seamless and straightforward.
Comparison of Patient Experience
| Feature | Ascension St. Thomas Urgent Care | Other Urgent Care Facilities |
|---|---|---|
| Waiting Room Environment | Comfortable seating, soft lighting, refreshments, and a dedicated play area. | Varying comfort levels, often with basic seating and limited amenities. |
| Communication | Clear and concise updates throughout the process, including reminders and confirmation calls. | Communication may be less frequent or detailed. |
| Test Result Delivery | Prompt and clear explanation of results, with appropriate follow-up coordinated. | Varying speed of result delivery and follow-up coordination. |
| Follow-up Care Coordination | Seamless coordination of follow-up appointments and communication with your primary care provider. | May require more effort to coordinate follow-up appointments. |
Insurance and Billing
Navigating healthcare costs can feel like a maze. We’re here to demystify the process at Ascension St. Thomas Urgent Care – Franklin, TN. Understanding your insurance coverage and our billing procedures empowers you to make informed decisions about your care.We strive to make the financial aspect of your visit as smooth and transparent as possible. Our team is dedicated to helping you understand your options and ensure a positive experience.
Insurance Policies Accepted
Our facility accepts a wide range of insurance plans. This ensures that most patients can access our services without unnecessary financial barriers. We’re committed to making high-quality care accessible to everyone.
- We accept major insurance providers like Blue Cross Blue Shield, Aetna, Humana, Cigna, and many others. A complete list of accepted insurance plans is available on our website and can be verified with our staff.
Billing Procedures
Our billing process is designed to be straightforward and efficient. We aim to minimize any confusion or frustration related to payments.
- Our team will verify your insurance coverage during your visit. This helps us process your claim efficiently.
- We will provide you with a detailed receipt outlining the charges for your visit.
- You can access your account information and billing statements online. We offer various convenient payment options for your convenience.
Payment Options
We offer a variety of payment options to accommodate diverse needs. We encourage you to select the method that works best for you.
- Credit and debit cards are accepted.
- We also accept cash and checks.
- We accept HSA (Health Savings Accounts) and FSA (Flexible Spending Accounts).
- For those with financial concerns, we offer flexible payment plans and financial assistance programs, if eligible. Please inquire with our staff for more details.
Insurance Claim Handling
We handle insurance claims diligently and professionally. We strive to expedite the claim process for a more seamless experience.
- Our staff will submit your claim to your insurance company within the appropriate timeframe. This typically happens on the same day of your visit.
- We’ll provide you with a copy of the claim form and the claim number.
- We will keep you updated on the status of your claim, including any follow-up actions required from your end.
Insurance and Billing Summary
This table provides a concise overview of our insurance and billing procedures:
| Type of Insurance | Payment Methods | Billing Procedures |
|---|---|---|
| Major insurance providers (Blue Cross Blue Shield, Aetna, Humana, Cigna, etc.) | Credit/Debit Cards, Cash, Checks, HSA/FSA | Verification of coverage, detailed receipt, online account access, potential payment plans |
| Other insurances | Credit/Debit Cards, Cash, Checks, HSA/FSA | Verification of coverage, detailed receipt, online account access, potential payment plans |
We prioritize clear communication and prompt resolution of any billing inquiries. Please contact our staff if you have any questions or concerns.
Emergency Preparedness and Procedures
Our commitment to patient safety extends to every aspect of care, including our rigorous emergency preparedness plan. We’re dedicated to ensuring a smooth and efficient response to any critical situation, minimizing stress and maximizing positive outcomes.Our comprehensive emergency procedures are designed to ensure that our team is well-equipped to handle a wide range of emergencies, from minor injuries to life-threatening conditions.
These protocols are regularly reviewed and updated to reflect best practices and evolving medical knowledge.
Emergency Response Protocol
Our emergency response protocol is meticulously crafted and regularly practiced. Each staff member is trained in the proper procedures, from initial assessment to coordinating with advanced medical services. This dedication to preparedness ensures prompt and effective action in any emergency.
Initial Assessment and Triage
A crucial first step in any emergency response is a swift and accurate initial assessment. Trained staff members immediately evaluate the patient’s condition, determining the nature and severity of the situation. This rapid triage process allows us to prioritize patients needing immediate attention, ensuring those with critical injuries receive care first. A designated team member is trained to manage and prioritize the situation, making sure that patients are seen in a way that respects their urgency.
Communication and Coordination
Effective communication is paramount during emergencies. Our staff utilizes a standardized communication system to ensure prompt and accurate information exchange. This includes informing emergency medical services (EMS) of the situation and any pertinent details, such as the patient’s condition and any specific needs. Clear and concise communication with EMS helps ensure a coordinated response that maximizes efficiency and safety.
Patient Care Procedures
Once the initial assessment is complete, specific procedures are initiated based on the patient’s condition. This includes administering appropriate first aid, stabilizing vital signs, and providing any necessary medications. We prioritize providing comfort and support to the patient and their family while ensuring the highest level of medical care.
Flowchart of Emergency Response Protocol
| Step | Action |
|---|---|
| 1 | Initial Assessment & Triage |
| 2 | Alerting Emergency Medical Services (EMS) |
| 3 | Providing Immediate Care |
| 4 | Monitoring Vital Signs |
| 5 | Coordinating with Advanced Care |
| 6 | Transporting to Hospital (if necessary) |
Community Involvement and Partnerships
Ascension St. Thomas Urgent Care in Franklin, TN, is deeply rooted in the fabric of the local community. We believe in being more than just a healthcare provider; we strive to be a vital partner in fostering a healthier and happier community. This commitment extends to a range of activities, each designed to address the unique needs of our neighbors.Our community partnerships are instrumental in achieving this goal.
We recognize that health extends beyond the walls of our facility and actively seek opportunities to make a tangible difference. From supporting local initiatives to collaborating with community organizations, we’re committed to creating a positive impact.
Community Outreach Programs
Our commitment to the community translates into various outreach programs. We regularly participate in health fairs, offering free blood pressure screenings, and providing vital information on preventive care. These events are designed to empower individuals to take control of their health. These events are often held in collaboration with local schools and community centers, ensuring broad access to essential health resources.
Partnerships with Local Organizations
We actively partner with organizations dedicated to improving the well-being of the community. These collaborations include offering support to local food banks, donating resources to community centers, and providing educational materials to schools. This demonstrates our understanding that comprehensive healthcare extends beyond the clinical setting. For example, we’ve partnered with the local YMCA to host health and wellness workshops, combining our expertise with their outreach capacity to benefit the entire community.
Involvement in Community Health Initiatives
Ascension St. Thomas Urgent Care is deeply engaged in the community’s health initiatives. We’re involved in local initiatives aimed at promoting healthy lifestyles and preventing chronic diseases. This includes providing educational resources to encourage healthy eating habits and regular exercise. We believe that a holistic approach to health is vital for the well-being of our community.
Summary of Commitment to Community Health and Wellness
“At Ascension St. Thomas Urgent Care, we are deeply committed to being more than just a healthcare provider; we’re a vital part of the community’s health and wellness journey. We believe in fostering a healthier and happier community by actively participating in various outreach programs and partnering with local organizations. This commitment is at the heart of everything we do.”
