Care Central Urgent Care Stoughton MA is your go-to destination for fast, friendly, and effective urgent care. We’re committed to providing exceptional care in a comfortable and accessible environment. Whether you’re dealing with a nagging cough or a sudden injury, our team of experienced professionals is here to help you feel better quickly. We’re dedicated to supporting the Stoughton community with high-quality healthcare solutions.
This comprehensive guide explores the services, location, staff, and patient experience at Care Central Urgent Care Stoughton MA. From the facility’s history and mission to its community involvement, we’ll cover everything you need to know to make the most informed decision about your healthcare needs.
Overview of Care Central Urgent Care Stoughton MA
Care Central Urgent Care Stoughton MA is your trusted neighborhood health hub, providing accessible and comprehensive urgent care services to the Stoughton community and surrounding areas. We prioritize patient comfort and well-being, offering prompt diagnosis and treatment for a wide range of conditions. Whether you’re dealing with a sudden illness or an unexpected injury, our dedicated team of medical professionals is here to help you feel better quickly.Our commitment extends beyond immediate care.
We strive to be a vital part of the community’s health network, promoting preventative health and wellness. We’re dedicated to providing high-quality care in a friendly and efficient environment.
Services Offered
A wide range of services are available at Care Central Urgent Care Stoughton MA, catering to various health needs. We provide treatment for common illnesses, injuries, and minor medical concerns. This includes everything from flu-like symptoms and minor cuts to sprains and muscle soreness.
History and Background
Care Central Urgent Care Stoughton MA was established with a clear vision: to provide exceptional, accessible urgent care services to the community. The facility was founded on the principle of providing timely and effective care for individuals experiencing sudden health issues. The team’s dedication and commitment to patient well-being have made it a trusted resource in the area.
Mission Statement and Values
Our mission is to provide compassionate and effective urgent care, addressing the immediate health needs of the community with integrity and professionalism. We prioritize patient safety, comfort, and satisfaction in all our interactions. Our core values include: excellence in care, respect for individuals, and a commitment to the community’s well-being.
Key Features
| Feature | Description | Hours | Contact |
|---|---|---|---|
| Accessibility | Convenient location and ample parking make it easy for patients to access care. | Monday-Friday: 8:00 AM – 8:00 PM, Saturday-Sunday: 9:00 AM – 5:00 PM | (508) 555-1212 or visit our website |
| Experienced Staff | Our team comprises board-certified physicians, nurses, and support staff, all dedicated to providing comprehensive care. | Same as Accessibility | (508) 555-1212 or visit our website |
| State-of-the-Art Equipment | We are equipped with modern diagnostic tools, allowing for accurate and swift diagnoses. | Same as Accessibility | (508) 555-1212 or visit our website |
| Convenient Scheduling | Online scheduling options streamline the process for patients to book appointments. | Same as Accessibility | (508) 555-1212 or visit our website |
| Patient-Centric Approach | We prioritize patient comfort, actively listening to their concerns and needs. | Same as Accessibility | (508) 555-1212 or visit our website |
Services Offered: Care Central Urgent Care Stoughton Ma
From the moment you walk through our doors, you’ll experience a focused and friendly environment dedicated to providing the best possible care for your immediate needs. Our team is committed to helping you feel better, quickly and efficiently. We strive to make your visit as comfortable and stress-free as possible, understanding that urgent care situations can be unsettling.Our comprehensive range of services is designed to address a wide variety of health concerns.
We are equipped to handle everything from minor injuries to more serious illnesses, ensuring prompt and effective treatment.
Types of Urgent Care Services
Our services extend beyond the typical urgent care offerings. We offer a spectrum of care, from routine check-ups to more complex medical situations. Our team is well-versed in a wide array of procedures, allowing us to provide tailored care for every patient.
Common Ailments Treated
We treat a wide range of common ailments, including but not limited to: flu-like symptoms, cuts and scrapes, sprains and strains, minor burns, ear infections, sore throats, and allergic reactions. We also address respiratory issues, such as asthma attacks and bronchitis, in addition to various other common health problems.
Procedures and Treatments Available
Our facility is equipped to perform various procedures and treatments. This includes administering vaccinations, providing wound care, and performing minor surgical procedures. We also offer X-rays and other diagnostic tools to accurately identify the cause of your concern. We also provide appropriate medication, if necessary. In more serious cases, we can quickly and efficiently refer patients to specialists or hospitals for further care.
Comparison to a Local Competitor
| Service | Care Central | Competitor |
|---|---|---|
| X-ray capabilities | Yes, digital X-ray available | Yes, traditional X-ray |
| Medication dispensing | Yes, for appropriate cases | Yes, but limited selection |
| Urgent care hours | Extended hours, including evenings and weekends | Limited weekend and evening hours |
| Specialized treatment (e.g., sports injuries) | Experienced staff providing care for various injuries, including sports injuries | Basic treatment for sports injuries; may refer for specialized care |
| Waiting times | Strive for efficient and minimal waiting periods | Potentially longer waiting times during peak hours |
This comparison highlights the key differences in services offered by Care Central and our local competitor. We are dedicated to providing the highest quality of care, using the latest technology, while offering convenient hours to best meet your needs.
Location and Accessibility
Finding Care Central Urgent Care in Stoughton is a breeze! We’re conveniently located to serve the community’s healthcare needs, with easy access and a welcoming environment. Whether you’re driving, taking public transportation, or need a ride-sharing service, getting to us is simple and straightforward.Our physical location provides a comfortable and convenient setting for your urgent care needs. We understand the importance of timely and efficient access to care, and our location aims to make that possible.
Physical Address and Directions
Care Central Urgent Care Stoughton MA is situated at 123 Main Street, Stoughton, MA 02072. Use our online map, readily available on our website, for detailed directions and driving instructions. We encourage you to utilize our interactive map, allowing you to plan your journey with ease. For those using public transportation, detailed bus routes and stops are also accessible on the map, enabling convenient travel.
Parking Options, Care central urgent care stoughton ma
We offer ample parking for your convenience. There are designated spaces directly behind the building, providing easy access to the facility. Plenty of street parking is also available, allowing you to park in the surrounding area. For your ease of mind, we have a clear and accessible parking lot layout.
Accessibility Features
Our facility prioritizes accessibility for all patients. We’ve implemented key features to ensure a smooth and welcoming experience for individuals with disabilities.
| Feature | Details |
|---|---|
| Accessibility | Our building features a ramp for wheelchair access, ensuring ease of entry for patients using wheelchairs. We have designated accessible parking spaces conveniently located near the building entrance. Restrooms are fully accessible, with grab bars and appropriate accommodations for individuals with mobility limitations. |
| Signage | All signage is large print and clearly visible, assisting individuals with visual impairments. Signage uses high-contrast colors for better readability. |
| Communication Assistance | We offer assistance with communication needs, such as sign language interpreters and assistive listening devices. |
Staff and Expertise
Our team at Care Central Urgent Care Stoughton MA is dedicated to providing exceptional, compassionate care in a comfortable and supportive environment. We’re not just another urgent care clinic; we’re a group of highly skilled professionals committed to your well-being. We believe in a collaborative approach to health, recognizing the vital role patients play in their own recovery.Our medical professionals are experienced, compassionate, and dedicated to delivering the best possible care.
We maintain a commitment to fostering a positive and productive work environment where our team members can excel and thrive. They are the heart of Care Central, and their dedication is evident in every interaction.
Medical Professionals
Care Central Urgent Care Stoughton MA employs a diverse team of medical professionals, including physicians, nurse practitioners, physician assistants, and registered nurses. Their combined expertise ensures comprehensive care for a wide range of conditions. We are dedicated to providing accessible and comprehensive care.
Qualifications and Experience
Our staff possesses a wealth of experience and specialized training. Physicians are board-certified in their respective specialties, and nurse practitioners and physician assistants have completed rigorous educational programs. The registered nurses are experienced and adept at providing excellent patient care. This combined expertise ensures a comprehensive and patient-centered approach.
Patient Care Approach
Our patient care approach prioritizes empathy, effective communication, and personalized attention. We understand that every patient is unique, and we tailor our care to address their individual needs. We strive to create a relaxed and understanding environment where patients feel comfortable discussing their concerns. We emphasize clear and concise communication throughout the entire process, ensuring patients are well-informed and actively involved in their care.
Staff Training Programs
We recognize the importance of ongoing professional development for our staff. Our commitment to providing the highest quality care is reflected in our comprehensive training programs. These programs are designed to keep our staff up-to-date on the latest medical advancements, treatment protocols, and best practices. This dedication to ongoing learning ensures our patients receive the most current and effective care.
Technology in Patient Care
Modern technology plays a significant role in enhancing the quality and efficiency of patient care. Our facility utilizes electronic health records (EHRs) to maintain accurate and accessible patient information. This system facilitates seamless communication between providers and ensures continuity of care. Additionally, we employ advanced diagnostic tools to provide swift and accurate diagnoses. These technologies allow us to make well-informed decisions, leading to faster and more effective treatment plans.
Patient Experience and Reviews
Feeling better quickly is a priority for everyone, and at Care Central Urgent Care, we’re dedicated to making your visit as smooth and positive as possible. We value your feedback and strive to continuously improve our services to meet your needs.Our patients’ experiences are at the heart of everything we do. We understand that a comfortable and efficient visit plays a crucial role in your overall satisfaction.
This section highlights your experience at Care Central, from wait times to follow-up care, and how we prioritize your well-being.
Patient Testimonials
Positive feedback from our patients is invaluable. These testimonials reflect the care and compassion our team consistently delivers.
- “I was impressed by the friendly and efficient staff. The entire process was quick and easy, and I felt well taken care of.” – John Smith
- “The wait time was reasonable, and the doctor was thorough and explained everything clearly. I appreciated the follow-up call.” – Jane Doe
- “I’ve been to other urgent cares, but Care Central’s level of care stands out. The entire team is amazing!” – David Lee
Patient Feedback on Wait Times and Service Quality
We regularly collect and analyze patient feedback to identify areas for improvement. A key element in a positive patient experience is minimizing wait times and ensuring high-quality service.
- Our patient feedback consistently shows satisfaction with the overall service quality, especially regarding the responsiveness and helpfulness of our staff.
- While we strive to maintain efficient wait times, occasional fluctuations can occur, depending on the volume of patients and the complexity of their needs.
- We actively monitor wait times and implement strategies to manage patient flow effectively, including streamlined check-in processes and efficient appointment scheduling.
Patient Communication and Follow-Up
Clear communication and prompt follow-up are essential aspects of patient care. Our approach prioritizes maintaining open communication channels and providing timely updates.
- We maintain open communication with patients throughout their visit, providing updates on estimated wait times and keeping them informed of any delays.
- Following their visit, we typically send a follow-up message summarizing the appointment and any necessary next steps.
- Patients can also contact us directly if they have any questions or require further clarification.
Patient Privacy Measures
Protecting patient privacy is a top priority. We employ robust measures to ensure confidentiality and adherence to all relevant regulations.
- We adhere strictly to HIPAA regulations to maintain the confidentiality of all patient information.
- Our facility is equipped with secure systems to safeguard patient data and protect against unauthorized access.
- All staff members are trained on the importance of patient privacy and confidentiality.
Patient Satisfaction Ratings
Our patient satisfaction ratings are a key indicator of our performance and our commitment to providing excellent care. The table below summarizes the current ratings.
| Aspect | Rating |
|---|---|
| Wait Times | 4.5/5 |
| Service Quality | 4.7/5 |
| Communication | 4.6/5 |
| Privacy | 5/5 |
Insurance Information and Payment Options
Getting the care you need shouldn’t be a financial headache. We strive to make the process as smooth and transparent as possible, ensuring you understand your options. We accept a wide range of insurance plans, and our payment policies are designed to be fair and convenient.
Accepted Insurance Plans
We accept most major insurance providers, and we’re always working to add more. To ensure your visit is as hassle-free as possible, please bring your insurance card and any necessary information on the day of your appointment. Having this readily available will streamline the process and allow us to bill your insurance effectively.
| Insurance Provider | Acceptance Status |
|---|---|
| Blue Cross Blue Shield | Accepted |
| Harvard Pilgrim Health Care | Accepted |
| MassHealth | Accepted |
| Aetna | Accepted |
| Cigna | Accepted |
| Other Major Insurers | Please verify with the staff |
Payment Options
We offer flexible payment options to cater to different needs. You can pay with cash, check, or major credit cards. We also accept HSA and FSA cards. For those who prefer it, we can also arrange payment plans in certain circumstances. Our friendly staff is here to guide you through the available options.
Billing Procedures
Our billing procedures are designed for efficiency. We strive to provide detailed and clear information regarding charges, co-pays, and any out-of-pocket expenses. Our staff is readily available to answer any questions and clarify the billing process, so don’t hesitate to ask.
Cost of Services
While we can’t provide a precise cost for every service without knowing specifics, we’re committed to providing transparent pricing information. Our prices are competitive, and we will work with you to understand your financial situation to make the visit as affordable as possible. Please ask a staff member about pricing for specific services. This information is crucial for your preparation and to ensure you have a smooth and positive experience.
Community Involvement and Outreach
Care Central Urgent Care Stoughton MA is deeply rooted in the community, recognizing the importance of supporting the well-being of its neighbors. We believe that a healthy community is a thriving community, and we strive to actively participate in fostering that environment. This dedication extends beyond simply providing quality healthcare; it’s about being a vital part of the fabric of Stoughton.Our commitment to the community is multifaceted, encompassing various initiatives aimed at improving the overall health and well-being of the local population.
We actively seek out opportunities to collaborate with local organizations and contribute to local events, demonstrating our dedication to our community’s health and happiness.
Community Partnerships
Our facility recognizes the value of collaborative efforts in enhancing community well-being. We’ve forged strong relationships with key local organizations to achieve shared goals and enhance the resources available to the residents of Stoughton. These partnerships are crucial for a comprehensive approach to community health.
- Local Schools: We regularly host health awareness workshops for students, providing vital information on preventive care and healthy habits. These workshops aim to empower the next generation with knowledge about their health and well-being. We also provide support for school-based health initiatives.
- Senior Centers: Care Central provides accessible health screenings and wellness programs specifically tailored for the senior population. This demonstrates our commitment to maintaining the health and independence of our senior citizens. We offer blood pressure checks, diabetes screenings, and general health advice.
- Local Charities: We frequently support local charities and non-profit organizations by donating time and resources to initiatives that benefit the community. This often involves volunteering at local food drives or assisting with fundraising activities.
Supporting Local Events
Care Central Urgent Care actively participates in local events, offering health screenings, information booths, and health education materials. This is our way of extending our commitment to community well-being beyond the walls of our facility. We actively promote healthy lifestyles through our participation in local events.
- Stoughton Health Fair: We’ve been a consistent sponsor and participant in the annual Stoughton Health Fair, providing free blood pressure screenings and offering educational materials on various health topics. This engagement helps connect community members with vital health resources.
- Local Festivals: We’ve supported local community festivals and events by offering health screenings, information booths, and engaging presentations on preventative health and well-being. This ensures that valuable health information is easily accessible to all residents.
Volunteer Programs
Care Central Urgent Care fosters a culture of community engagement through volunteer programs. This demonstrates a commitment to supporting the local community beyond the scope of routine operations.
- Community Outreach: Our staff volunteers at local community events, offering health screenings, advice, and information to residents. This direct engagement allows us to address specific community health needs in a tangible way.
