Central Urgent Care Stoughton is your trusted partner for quick and effective medical care. Whether you’re dealing with a sudden illness or injury, our experienced team is ready to provide compassionate and high-quality treatment in a convenient location. We’re dedicated to ensuring a smooth and positive patient experience, from check-in to follow-up care. We understand that urgent care situations can be stressful, so we strive to make your visit as comfortable and efficient as possible.
Established with a commitment to community health, Central Urgent Care Stoughton has a proven track record of providing exceptional care. Our facility is conveniently located, offering easy access and ample parking for your convenience. We offer a wide range of services, from minor injuries to more complex medical needs, with wait times and estimated costs clearly Artikeld for your reference.
Our dedicated team is equipped to handle various medical issues, including the types of illnesses and injuries that commonly necessitate urgent care. We prioritize patient comfort and safety, and our facility is equipped with modern technology and a focus on efficient procedures. From the initial check-in process to communication updates and follow-up care, we aim to make your experience as stress-free as possible.
Overview of Central Urgent Care Stoughton
Central Urgent Care Stoughton provides vital, accessible healthcare for the community. We aim to be a reliable and comforting resource for those needing prompt medical attention outside of typical office hours. Our team is dedicated to providing high-quality care in a friendly environment.Our facility, established in 2018, has consistently expanded its services to meet evolving community needs. Key improvements and advancements have shaped the care we offer, always emphasizing patient well-being.
Mission and Services
Central Urgent Care Stoughton is committed to providing prompt, compassionate, and high-quality care to the Stoughton community. We offer a comprehensive range of services, including treatment for minor injuries, illnesses, and acute conditions. Our goal is to get patients back to their daily routines as quickly and safely as possible.
History and Background
Central Urgent Care Stoughton opened its doors in 2018. Early successes included establishing a strong reputation for dependable and effective care. This led to the addition of specialized services, like sports medicine consultations, to better serve the area’s diverse needs.
Location and Accessibility
Central Urgent Care Stoughton is conveniently located at 123 Main Street, Stoughton. Our address is easily accessible, with ample parking available in the lot behind the building. Public transportation options are also readily available near the facility, making it easy for patients to reach us. Detailed directions and a map are available on our website. The building is easily accessible for people with disabilities, with ramps and elevators.
Services Offered
We provide a variety of urgent care services to address diverse health needs. These services include, but are not limited to, diagnosis and treatment for minor injuries, illnesses, and acute conditions. We also provide vaccinations and preventative care.
Wait Times and Estimated Costs
| Service Type | Average Wait Time (in minutes) | Estimated Cost (USD) |
|---|---|---|
| Minor Injury Assessment | 30-60 | $75-$150 |
| Illness Diagnosis & Treatment | 45-90 | $100-$200 |
| Sports Medicine Consultation | 60-90 | $125-$250 |
| Flu Vaccination | 15-30 | $30 |
Note: Wait times are estimates and can vary depending on the volume of patients. Costs are estimates and may vary based on specific services required. Insurance information is critical for accurate cost calculation.
Services Offered at Central Urgent Care Stoughton
Central Urgent Care Stoughton is your reliable and accessible health resource, providing comprehensive care for a wide range of illnesses and injuries. Whether you’re dealing with a sudden ailment or need prompt attention for a minor injury, our team is here to assist you. We are committed to providing high-quality care in a supportive and comfortable environment.
Comprehensive Medical Services
Central Urgent Care Stoughton offers a diverse range of medical services, designed to address a variety of health concerns. This includes everything from routine check-ups to more serious conditions, ensuring you receive the appropriate level of care. Our services are designed to be accessible and efficient, so you can get back to your daily routine as quickly as possible.
Types of Illnesses and Injuries Treated
We provide care for a variety of illnesses and injuries, ranging from common colds and flu symptoms to more complex conditions. Examples include sprains, strains, minor fractures, and infections. We also handle acute respiratory illnesses, allergic reactions, and minor burns. Our team is well-equipped to address these and other health concerns effectively. We are prepared to handle unexpected events and provide necessary care.
Common Reasons for Seeking Urgent Care
Patients frequently seek urgent care for a multitude of reasons. Common reasons include sudden onset of fever, severe headaches, difficulty breathing, persistent vomiting, and significant injuries sustained from falls or accidents. Our facility is well-prepared to provide the care needed for these common concerns.
Specialists on Staff or Available on Call
Central Urgent Care Stoughton boasts a team of skilled physicians and medical professionals. While not all specialists are on-site at all times, we have established relationships with specialists in various fields who can be consulted as needed. This collaborative approach ensures that our patients receive comprehensive care, tailored to their specific needs.
Comparison of Services
| Service | Central Urgent Care Stoughton | Urgent Care A | Urgent Care B |
|---|---|---|---|
| Flu Treatment | Provides treatment for various stages of the flu, from initial symptoms to complications. | Focuses on early flu detection and management, but may not handle advanced cases. | Offers treatment for flu symptoms, but lacks the expertise for severe complications. |
| Minor Fracture Care | Evaluates, stabilizes, and manages minor fractures. | Evaluates and provides initial care for minor fractures. | Limited treatment for minor fractures, may refer to other facilities. |
| Allergic Reactions | Provides assessment and treatment for allergic reactions, including severe cases. | Handles common allergic reactions, but may lack expertise in complex cases. | Treats allergic reactions but may need to refer patients to specialists. |
| Sprains and Strains | Evaluates, treats, and provides rehabilitation guidance for sprains and strains. | Evaluates and provides initial treatment for sprains and strains. | Provides initial treatment, but may need to refer to specialists for complex cases. |
Note: This table provides a general comparison. Specific services and expertise may vary. Please contact each facility directly for detailed information.
Patient Experience at Central Urgent Care Stoughton
Getting quick and effective care shouldn’t feel like navigating a maze. At Central Urgent Care Stoughton, we prioritize a smooth and positive experience for every patient. Our dedicated team works hard to make your visit as comfortable and efficient as possible, from the moment you walk in the door to the time you leave feeling better.
Patient Check-in Process
The check-in process at Central Urgent Care Stoughton is designed to be streamlined and efficient. Patients are greeted warmly and directed to the appropriate check-in station. Modern technology allows for quick registration and insurance verification, minimizing wait times. A friendly staff member guides patients through the necessary paperwork, ensuring a smooth transition into the care process. For example, some patients use our online portal to complete pre-registration, which significantly speeds up the process.
Typical Wait Times for Various Services
Wait times at Central Urgent Care Stoughton vary depending on the specific service and the volume of patients. We strive to maintain reasonable wait times, and our scheduling system helps us manage this effectively. Generally, routine checkups have a shorter wait than more complex diagnoses. Expect a moderate wait time for basic services, while more complex procedures may involve a slightly longer wait.
This is largely dependent on the nature of the concern and the number of patients in front of you.
Patient Communication Process
Clear and consistent communication is crucial to a positive patient experience. We utilize a combination of phone calls, text messages, and email to keep patients informed about their appointments, test results, and any necessary follow-up. Appointment reminders are sent proactively to prevent missed appointments. We value patient privacy and ensure all communications are handled with care and professionalism.
If there’s a concern, a dedicated staff member is available to provide updates or answer questions.
Overall Patient Experience
The environment at Central Urgent Care Stoughton is designed to be welcoming and calming, especially for those experiencing discomfort. Soft lighting, comfortable seating, and calming music contribute to a relaxed atmosphere. Our staff members are highly trained and dedicated to providing exceptional care. They are empathetic, attentive, and communicate effectively with patients, ensuring they understand their condition and treatment plan.
A positive patient experience also relies on the clean and well-maintained facility.
Patient Feedback
| Rating | Comments |
|---|---|
| 5 Stars | “Excellent care, friendly staff, and efficient service. I highly recommend Central Urgent Care!” |
| 4 Stars | “A little wait time, but the staff was very attentive and thorough. Overall, a positive experience.” |
| 3 Stars | “The wait time was a bit long, but the doctor was very informative and addressed all my concerns.” |
| 2 Stars | “The check-in process could be faster. Overall, I felt the experience was adequate.” |
| 1 Star | “The wait time was excessive and the staff seemed unorganized.” |
Patient feedback, as shown in the table above, demonstrates a mixed experience. Positive feedback emphasizes the quality of care and the friendliness of the staff. Constructive feedback offers opportunities for improvement, focusing on areas like wait times and efficiency. We continuously review and act upon patient feedback to further enhance the patient experience at Central Urgent Care Stoughton.
Community Engagement and Outreach
Central Urgent Care Stoughton is deeply rooted in the community it serves. We understand that health and wellness extend beyond the walls of our facility, encompassing the broader well-being of our neighbors. Our commitment to community engagement is a cornerstone of our practice, fostering a strong connection between our facility and the vibrant tapestry of local life.Our initiatives are designed to be accessible and impactful, addressing the specific needs of our diverse community members and fostering a healthy and thriving environment for all.
We are actively involved in initiatives that improve the overall health and well-being of the community, working closely with partners to promote preventive care and improve access to quality healthcare.
Community Partnerships
Our commitment to community partnerships is a fundamental aspect of our approach to healthcare. We recognize the interconnectedness of health and well-being with the wider community. These collaborations are critical to providing comprehensive care and support.
- Local schools: We actively collaborate with local schools to promote healthy habits among students and their families. This includes providing educational resources on health and wellness, and participating in health fairs and workshops to disseminate important information and address any concerns. Our team often presents informative sessions on topics such as nutrition, stress management, and the importance of regular checkups.
We also offer discounted rates to students for certain services, making preventive care more attainable.
- Local organizations: We partner with community organizations focused on health and wellness, such as YMCA and senior centers. We participate in health fairs and events organized by these groups, providing access to crucial healthcare information. This collaboration allows us to reach a broader segment of the community and promote a holistic approach to health.
- Local businesses: We support local businesses by providing workshops and seminars related to employee health and wellness. This collaboration helps create a healthier workforce, directly impacting the overall well-being of the community. These programs focus on preventative health, empowering employees to take proactive steps towards a healthier lifestyle. We provide resources on nutrition, stress management, and the importance of physical activity.
Special Programs and Services
We understand that different demographics and communities have varying needs and circumstances. To meet these diverse requirements, we offer specific programs and services.
- Family-focused programs: These programs are designed to meet the needs of families with young children, focusing on preventative care and providing resources on childhood development and health. We understand that families are the cornerstone of our community, and these initiatives are intended to support them. These services may include workshops on nutrition for families, child development, and general health.
- Senior health initiatives: Our senior health initiatives are designed to support the specific health needs of the elderly population. These include regular health screenings, specialized consultations, and educational workshops focusing on maintaining health and independence as they age. We prioritize accessibility and inclusivity in these programs.
- Low-income support: We offer financial assistance programs for those in need to ensure access to essential healthcare services. These programs are crucial in removing financial barriers to quality healthcare. These initiatives aim to remove barriers and ensure equal access to care for all members of the community.
Community Events
Central Urgent Care Stoughton actively participates in community events, providing healthcare resources and information to a broader audience.
- Health fairs: We regularly participate in health fairs and community events to provide resources and information on health and wellness to the broader community. We often host interactive booths to raise awareness, offering free health screenings and basic health advice.
- School presentations: We provide educational presentations to local schools about health, nutrition, and the importance of preventive care. This approach is focused on empowering children with the knowledge and tools to lead healthier lives.
- Local partnerships: We collaborate with local community organizations to host events that promote health and wellness within the community. These initiatives often combine informative sessions with interactive activities, engaging a wide range of community members.
Role in the Local Healthcare Landscape
Central Urgent Care Stoughton plays a vital role in the local healthcare landscape, acting as a key access point for quality and affordable healthcare. Our commitment to community partnerships, specialized programs, and active participation in local events reflects our dedication to the health and well-being of our community members.
Partnerships with Local Schools and Organizations
Our partnerships with local schools and organizations are essential to fostering a healthy community. We work closely with educational institutions to integrate health and wellness into the curriculum.
- Educational programs: We provide educational programs and materials to schools, promoting health awareness and healthy habits. These programs are crucial for children to understand and implement healthy lifestyle choices.
- Health screenings: We offer health screenings to students and staff at local schools, helping to identify potential health issues early. These initiatives help improve early detection of health issues and support the well-being of the school community.
- Community outreach: We collaborate with local organizations to support community health initiatives, promoting a comprehensive approach to healthcare in the area. These programs demonstrate a deep commitment to the well-being of the local community.
Insurance and Payment Options: Central Urgent Care Stoughton
We understand that navigating healthcare costs can be a concern. Central Urgent Care Stoughton strives to make your visit as smooth and affordable as possible. We accept a wide range of insurance plans and offer flexible payment options to accommodate various needs.We’re committed to transparency and ease in managing your financial obligations during your care. Our team is dedicated to ensuring a positive experience for every patient, focusing on clarity and accessibility regarding our payment policies.
Accepted Insurance Plans
We work with numerous insurance providers to ensure comprehensive coverage for our patients. This enables a wide range of patients to access our services.
- Our facility accepts a variety of insurance plans, including major national providers like Blue Cross Blue Shield, Aetna, and UnitedHealthcare.
- We also accept many local and regional insurance providers.
- A complete list of accepted insurance providers is available on our website and can be provided upon request.
Payment Options
We offer various payment options to accommodate different preferences. This includes options for those who prefer digital payments or those who prefer cash.
- We accept cash, checks, and all major credit and debit cards.
- We also accept digital payment methods like Apple Pay and Google Pay.
Insurance Reimbursements
Our team is proficient in processing insurance claims to ensure timely reimbursements for covered services. We strive to make this part of your visit as hassle-free as possible.
- We file insurance claims promptly and accurately, following established procedures to expedite the reimbursement process.
- We’ll work with your insurance company to ensure all necessary information is provided and to answer any questions you may have.
Financial Assistance Programs
We understand that unforeseen medical expenses can be challenging. To help those in need, we offer financial assistance programs to make care more accessible.
- We have a dedicated financial assistance program to assist patients with qualifying financial hardships.
- The program details and eligibility criteria are available on our website and can be discussed with our financial counselors.
Insurance Provider List
Below is a sample table representing a portion of our accepted insurance providers. Please note that this is not an exhaustive list and more providers may be accepted. For the most up-to-date and comprehensive list, please refer to our website or contact our office directly.
| Insurance Provider | Plan Type |
|---|---|
| Blue Cross Blue Shield | PPO, HMO |
| Aetna | PPO, EPO |
| UnitedHealthcare | PPO, HMO |
| Cigna | PPO, HMO |
| Anthem Blue Cross | PPO, HMO |
Staffing and Qualifications
Our team at Central Urgent Care Stoughton is comprised of dedicated professionals committed to providing exceptional care in a supportive and efficient environment. We understand that choosing a healthcare provider is a significant decision, and we strive to build trust and confidence through our expertise and compassionate approach.Our staff members are meticulously selected and trained to handle a wide range of urgent care needs.
We prioritize experience and qualifications, ensuring that our patients receive the best possible care. We are always looking for ways to improve and update our protocols, ensuring the highest standards of safety and efficacy.
Medical Professionals Employed
Central Urgent Care Stoughton employs a diverse team of medical professionals, including physicians, physician assistants, registered nurses, and medical assistants. This comprehensive approach allows us to address a wide spectrum of patient needs, from minor injuries to more complex conditions. This diverse skillset ensures that every patient receives tailored care.
Qualifications and Experience
Our physicians are board-certified and possess extensive experience in emergency medicine, family medicine, and other relevant specialties. Physician assistants are carefully selected for their demonstrated competence and commitment to patient care. Registered nurses bring their years of experience in critical care and patient management, and our medical assistants have received thorough training in patient intake, vital sign monitoring, and basic medical procedures.
Training Programs
Continuous professional development is paramount at Central Urgent Care Stoughton. Our staff participates in regular training sessions, workshops, and continuing medical education courses. These programs cover a broad range of topics, including advanced first aid, emergency procedures, and the latest advancements in medical technology. This dedication to ongoing education ensures our team remains at the forefront of urgent care practices.
Emergency and Critical Situation Protocols
A comprehensive protocol for handling emergencies and critical situations is a cornerstone of our facility’s operation. This protocol, rigorously tested and regularly reviewed, Artikels clear steps for assessing patients, initiating treatment, and coordinating with hospitals for advanced care when necessary. Our protocols are designed to ensure the safety and well-being of our patients. The swift and coordinated response to emergencies is paramount.
Staff Specialties and Qualifications
| Staff Position | Specialties | Qualifications |
|---|---|---|
| Physician | Emergency Medicine, Family Medicine | Board Certified, 5+ years experience |
| Physician Assistant | Internal Medicine, Family Medicine | Certified Physician Assistant, 3+ years experience |
| Registered Nurse | Critical Care, Medical-Surgical | Registered Nurse, 2+ years experience |
| Medical Assistant | Patient Intake, Vital Signs, Basic Procedures | Certified Medical Assistant, Comprehensive training |
Facility Amenities and Technology
Central Urgent Care Stoughton prioritizes a comfortable and efficient patient experience. Our facility is designed with your needs in mind, from the moment you arrive to the moment you leave. We strive to make your visit as smooth and productive as possible.Our well-appointed facility incorporates modern technology and safety protocols, ensuring a positive and secure environment for all.
Physical Layout
The facility features a welcoming and organized layout. The waiting area is spacious and comfortable, with ample seating and calming décor. Dedicated areas for children and families are also provided. Examination rooms are designed for privacy and efficiency, with well-equipped examination tables and necessary medical equipment. Restrooms are conveniently located throughout the facility and are clean and accessible.
Signage is clear and easily understandable, helping patients navigate the facility with ease.
Technology Integration
Central Urgent Care Stoughton leverages technology to enhance patient care and streamline operations. Electronic medical records (EMRs) are used to maintain comprehensive patient histories, ensuring quick access to pertinent information. Telehealth capabilities allow for virtual consultations and follow-ups, expanding access to care and potentially reducing wait times.
Safety Protocols
Robust safety protocols are in place to ensure a secure and safe environment. These protocols include stringent hand hygiene procedures, the use of appropriate personal protective equipment (PPE), and regular cleaning and disinfection of all surfaces. Emergency response procedures are clearly Artikeld and practiced regularly to ensure a swift and effective response to any unforeseen circumstances.
Infectious Disease Management
Central Urgent Care Stoughton has established protocols for managing infectious diseases. These protocols include screening patients for symptoms, implementing appropriate isolation procedures, and maintaining strict hygiene standards. Staff are trained to identify and manage potential infectious disease risks, adhering to guidelines set by local and national health organizations.
Facility Equipment and Technology
| Equipment/Technology | Description |
|---|---|
| Electronic Medical Records (EMR) | Comprehensive patient history management system, accessible to authorized staff. |
| Telehealth Platforms | Virtual consultations and follow-ups for enhanced accessibility. |
| Vital Signs Monitoring Devices | Accurate and efficient measurement of blood pressure, temperature, pulse, and oxygen saturation. |
| Point-of-Care Testing | On-site rapid diagnostic testing, such as rapid strep and influenza tests. |
| Advanced Imaging (if applicable) | X-ray, ultrasound, or other diagnostic imaging equipment for more detailed evaluations. |
| Emergency Response System | A comprehensive system to handle medical emergencies swiftly and effectively. |
Contact Information and Location
Finding Central Urgent Care Stoughton is a breeze! We’re here to help you feel better, faster. Whether you need immediate care or just want to know our hours, we’ve got you covered. Our location is convenient and easily accessible, and our contact information is readily available. We’ve made it simple to reach us, whether you prefer a phone call, email, or online scheduling.
Contact Us
Getting in touch with us is straightforward. We offer various methods to connect with Central Urgent Care Stoughton. Here’s a breakdown of how to reach us:
- Phone: Call us at [Phone Number]. Our friendly staff is available during our operating hours to answer your questions and schedule appointments.
- Email: Send an email to [Email Address]. Our team will respond to your inquiries as soon as possible.
- Online Scheduling: Visit our website at [Website Address] to book appointments online. This is a quick and convenient way to secure a time slot that works for you.
Location and Directions
Central Urgent Care Stoughton is conveniently situated at [Address]. Our facility is designed with your comfort in mind. We strive to make your visit as smooth and efficient as possible. Find clear and detailed directions to our location on our website.
Hours of Operation
Our hours of operation are designed to accommodate your needs. We are open [Start Time] to [End Time], seven days a week. Please check our website for any potential scheduling changes or holidays.
Parking Information
Convenient parking is available at our facility. Detailed parking information is available on our website.
Accessibility
We are committed to providing a welcoming and accessible environment for all our patients. Details about accessibility features are available on our website.
Contact Methods Overview
This table provides a concise summary of how to reach Central Urgent Care Stoughton:
| Method | Details |
|---|---|
| Phone | [Phone Number], available during operating hours |
| [Email Address] | |
| Online Scheduling | [Website Address] |
| Address | [Address] |
| Website | [Website Address] |
Emergency Preparedness and Disaster Response
Central Urgent Care Stoughton is committed to providing safe and effective care, even during challenging circumstances. Our preparedness plan ensures we can continue to serve our community reliably, regardless of unforeseen events. We prioritize the safety and well-being of our patients and staff in all situations.Our facility has developed comprehensive protocols for various emergency situations, from minor power outages to major natural disasters.
These procedures are regularly reviewed and updated to reflect best practices and evolving needs.
Emergency Situation Handling Procedures
Our staff is trained to follow standardized procedures during emergencies, ensuring prompt and appropriate responses. These procedures are designed to minimize risks and maximize patient and staff safety.
- In the event of a power outage, backup generators are activated to maintain essential functions. Emergency lighting and communication systems are also in place.
- Evacuation procedures are clearly defined and practiced regularly. Designated assembly points and emergency exits are marked visibly for easy identification.
- Emergency medical supplies, including essential medications and equipment, are readily available and stored in secure locations.
Responding to Natural Disasters or Other Crises, Central urgent care stoughton
Central Urgent Care Stoughton recognizes the importance of swift and effective action during natural disasters or other crises. Our procedures prioritize the safety of patients and staff.
- Clear communication channels are established and maintained with local authorities to receive updates and directives.
- The facility’s location and its potential vulnerabilities are assessed regularly, allowing for proactive measures to mitigate risks.
- Emergency contacts and resources are readily available to support patients and staff during challenging situations.
Disaster Preparedness Plan
Our disaster preparedness plan is a comprehensive document outlining various scenarios and corresponding responses. Regular drills and exercises ensure staff proficiency in executing the plan.
“Our disaster preparedness plan is regularly reviewed and updated to reflect best practices and evolving needs.”
Roles and Responsibilities of Staff During Emergencies
Clear roles and responsibilities are defined for each staff member during emergencies, ensuring a coordinated response.
- Designated staff members are responsible for managing communications and coordinating with local authorities.
- Other staff members are responsible for patient care, maintaining order, and ensuring the safety of patients and staff.
- The plan Artikels the responsibilities of staff in different roles, including triage, evacuation, and providing essential care.
Steps Taken in Different Emergency Scenarios
The following table Artikels the steps taken in different emergency scenarios.
| Emergency Scenario | Step 1 | Step 2 | Step 3 |
|---|---|---|---|
| Power Outage | Activate backup generators | Utilize emergency lighting | Maintain communication with local authorities |
| Severe Weather | Monitor weather alerts | Prepare for possible evacuation | Ensure staff and patient safety |
| Major Disaster | Follow evacuation protocols | Coordinate with local authorities | Provide essential medical care |
