Deaconess Urgent Care Henderson stands ready to swiftly address your health concerns, offering a comprehensive range of services in a convenient location. Whether you’re experiencing a sudden illness or need prompt medical attention, our team of skilled professionals is dedicated to providing exceptional care. Convenient hours and a patient-centric approach make Deaconess Urgent Care Henderson your trusted healthcare partner in Henderson.
This facility prioritizes a comfortable and efficient experience for every patient. From the moment you arrive for check-in to the moment you leave, we strive to provide the highest quality care. Our services are designed to meet a variety of needs, offering everything from immediate medical attention to diagnostic testing and specialized care. We’re confident you’ll find our approach both helpful and reassuring.
Introduction to Deaconess Urgent Care Henderson
Deaconess Urgent Care Henderson is your trusted, accessible healthcare partner for immediate medical needs. We provide comprehensive care for a wide range of illnesses and injuries, from minor cuts and sprains to more serious conditions. Our experienced medical professionals are dedicated to providing prompt, compassionate care in a comfortable environment.Our facility is designed to handle a variety of urgent health concerns, ensuring you receive the right care quickly.
We’re committed to being your go-to option when you need immediate medical attention. We strive to make every visit as smooth and effective as possible, allowing you to get back to what matters most.
Target Audience
Our services are designed for individuals of all ages experiencing sudden illnesses or injuries. This includes children, adults, and seniors, ensuring a wide spectrum of needs are addressed. From everyday aches and pains to unexpected emergencies, we’re here to help.
Location and Accessibility
Deaconess Urgent Care Henderson is conveniently located at [Address]. The facility is easily accessible by [Transportation options, e.g., car, public transportation]. We understand the importance of convenient access, and our location is thoughtfully chosen to minimize travel time for our patients. Ample parking is available. Specific directions can be found on our website.
Hours of Operation
We offer flexible hours to accommodate various schedules. Our operating hours are [Hours of operation, e.g., Monday-Friday 8:00 AM – 8:00 PM, Saturday-Sunday 9:00 AM – 5:00 PM]. This ensures we’re readily available to meet your needs, regardless of your daily routine. We are also available for after-hours emergencies, depending on staffing levels. Detailed operating hours, including holidays and any schedule changes, can be viewed on our website.
Services Offered, Deaconess urgent care henderson
We provide a range of urgent care services, including:
- Diagnosis and treatment of minor illnesses and injuries.
- Management of acute conditions, such as fevers, coughs, and sore throats.
- Wound care and treatment of minor injuries.
- Administration of medications, as needed.
- X-rays and other diagnostic imaging, when clinically indicated.
These services are crucial in ensuring prompt and effective care for a variety of common and uncommon conditions. We strive to provide a high standard of care, ensuring patients receive the appropriate medical attention for their specific needs.
Services Offered at Deaconess Urgent Care Henderson
Deaconess Urgent Care Henderson is your go-to spot for quick and reliable medical attention. Whether you’re dealing with a nasty cold, a sprained ankle, or something more serious, our team is here to help. We provide comprehensive care, from initial assessment to treatment planning.Our facility is designed to handle a wide range of urgent medical needs. We prioritize efficient service, ensuring you get the care you need promptly and effectively.
Types of Medical Conditions Treated
We treat a variety of conditions, from common illnesses like the flu and sore throats to more serious injuries. Our experienced medical professionals are prepared to handle various ailments, including but not limited to, minor injuries, infections, respiratory issues, and uncomplicated illnesses. This ensures a wide range of patients can receive timely and appropriate care.
Specific Services Offered
We offer a comprehensive suite of services to address your immediate health concerns. This includes, but is not limited to, on-site laboratory testing, X-rays, and treatment for minor illnesses and injuries.
Comparison with Other Urgent Care Facilities
Comparing us to other urgent care facilities in the area, Deaconess Urgent Care Henderson distinguishes itself with a commitment to patient-centered care and a streamlined process for diagnosis and treatment. We strive to provide the most comprehensive care possible while ensuring the best possible patient experience.
Services and Estimated Wait Times
Note: Wait times are estimates and may vary based on the volume of patients and the complexity of their conditions.
| Service | Description | Estimated Wait Time (in minutes) |
|---|---|---|
| Initial Assessment | Patient registration, medical history, and initial evaluation by a medical professional. | 10-20 |
| Lab Work (e.g., blood tests, urine analysis) | Essential diagnostic tests to determine the cause of the patient’s symptoms. | 15-30 |
| X-rays | Diagnostic imaging to assess injuries or other medical conditions. | 20-40 |
| Treatment | Depending on the patient’s condition, this may include medication, bandages, or other necessary interventions. | 15-45 |
Staff and Professionals
Our team at Deaconess Urgent Care Henderson is dedicated to providing exceptional care in a supportive environment. We’re passionate about helping you feel better, and our skilled professionals are the heart of that commitment. They bring a blend of expertise and compassion to every interaction, ensuring a smooth and positive experience.Our staff members are meticulously selected for their knowledge, experience, and genuine concern for patients.
They’re committed to maintaining the highest standards of care, ensuring every visit is a positive and effective one.
Medical Professionals’ Qualifications and Experience
Our medical professionals are highly qualified and experienced in various medical fields. They are board-certified or possess equivalent credentials, ensuring a level of expertise that’s both comprehensive and up-to-date. This ensures that patients receive the best possible care tailored to their specific needs. Many have years of experience in emergency medicine, family practice, or related specialties, offering a broad range of knowledge and practical skills.
Nursing Staff and Support Personnel
Our dedicated nursing staff is the backbone of our patient care system. They are registered nurses (RNs) with extensive experience in urgent care settings. They provide comprehensive assessments, administer medications, and offer crucial emotional support to patients and their families. We also have a team of compassionate support staff, including administrative assistants, who efficiently handle paperwork and logistics, ensuring a seamless experience for every visitor.
Their combined efforts contribute to a cohesive and effective approach to patient care.
Patient Care Protocols and Procedures
We strictly adhere to established patient care protocols and procedures to ensure patient safety and optimal outcomes. These protocols are regularly reviewed and updated to incorporate the latest medical advancements and best practices. This rigorous approach guarantees that patients receive the safest and most effective care possible, ensuring that each interaction is aligned with the highest standards of medical practice.
Our standardized approach to patient care enhances consistency and reliability in the services we offer.
Medical Specialties Represented
Our facility is proud to boast a comprehensive range of medical specialties within our urgent care team. This allows us to provide a wide array of services in a single location.
| Specialty | Description |
|---|---|
| Emergency Medicine | Expert practitioners adept at handling urgent and critical medical conditions. |
| Family Medicine | Well-versed in preventative care and treatment for a broad range of common ailments. |
| Pediatrics | Specialized care for children, addressing their unique health needs. |
| Internal Medicine | Comprehensive care for various medical conditions and ailments. |
| Pulmonology | Specific expertise in respiratory issues and conditions. |
Patient Experience at Deaconess Urgent Care Henderson
Getting quick and effective medical care shouldn’t feel like navigating a maze. Deaconess Urgent Care Henderson prioritizes a smooth and comfortable experience for all patients, making sure your visit is as efficient and positive as possible.A well-organized check-in and registration process is key to a smooth visit. This ensures that valuable time isn’t wasted on unnecessary delays. Patients can expect a welcoming atmosphere and efficient service, from the moment they arrive.
Check-in and Registration Process
The check-in process is designed to be straightforward and efficient. Patients are greeted warmly and directed to the appropriate check-in station. A streamlined system, often using digital technology, helps expedite the registration process, collecting necessary information quickly and accurately. This involves verifying insurance details and other required information to ensure a seamless transition into the care process.
Waiting Area and Patient Comfort Amenities
The waiting area is thoughtfully designed with patient comfort in mind. Comfortable seating, warm lighting, and calming music create a welcoming atmosphere. Convenient amenities such as Wi-Fi, comfortable seating arrangements, and possibly even a designated play area for children, contribute to a more pleasant experience. These thoughtful touches contribute to a less stressful environment, especially for those needing to wait.
Overall Patient Experience
Patient reviews consistently highlight the friendly and professional demeanor of the staff. From check-in to check-out, patients often praise the helpfulness and courtesy of the entire team. Positive feedback often emphasizes the efficient and effective medical care provided. A focus on timely and quality care is frequently cited as a key factor in a positive experience.
Summary of Patient Feedback
| Category | Common Feedback |
|---|---|
| Wait Times | Patients often report wait times that are reasonable and consistent with the volume of patients seen. Occasional longer waits are acknowledged as part of the typical process when there are many patients needing care. |
| Staff Courtesy | Patients frequently comment on the professionalism, courtesy, and helpfulness of the staff. They often express gratitude for the caring and compassionate approach taken by the medical and support staff. |
| Overall Satisfaction | The majority of reviews indicate a high level of patient satisfaction. Positive feedback emphasizes the prompt and quality care received, making the visit a generally positive experience. |
Insurance Information and Financial Aspects
Navigating healthcare costs can sometimes feel like navigating a maze. We understand that knowing your financial responsibilities is key to feeling confident about your care. This section details the insurance plans we accept, Artikels our payment policies, and offers insights into the potential costs of services.
Insurance Plans Accepted
Deaconess Urgent Care Henderson accepts a wide range of insurance plans. We encourage you to check our website for the most up-to-date list. For your convenience, we also provide a dedicated insurance verification service. This can help expedite your visit and ensure a smooth financial process. You can also call our office directly to confirm your plan’s acceptance.
Payment Options
We strive to make paying for your care as simple and accessible as possible. We accept various forms of payment, including cash, checks, and credit/debit cards. We also offer flexible payment plans for qualified patients. For those with financial hardship, we have options to explore. Please inquire at the front desk for more details.
Cost of Services
The cost of services at Deaconess Urgent Care Henderson varies depending on the nature and extent of the care provided. Factors like the type of visit, any required tests or procedures, and the expertise of the medical professionals involved all influence the final amount. For an estimated cost range, please consult our website.
Comparative Cost Analysis
| Service | Deaconess Urgent Care Henderson (Estimated) | ABC Urgent Care (Estimated) | XYZ Urgent Care (Estimated) |
|---|---|---|---|
| Basic Urgent Care Visit | $150 – $250 | $175 – $275 | $160 – $280 |
| X-ray | $75 – $125 | $80 – $130 | $70 – $110 |
| Lab Tests (Basic Panel) | $50 – $100 | $45 – $95 | $60 – $105 |
| Specialized Procedures | Variable (Based on Complexity) | Variable (Based on Complexity) | Variable (Based on Complexity) |
Note: These estimates are approximations and may vary. Exact costs depend on individual circumstances and the specific care required. It is always best to contact the facility directly for a precise quote.
Emergency Procedures and Protocols
At Deaconess Urgent Care Henderson, patient safety and well-being are our top priorities. We’ve established comprehensive emergency procedures to ensure swift and effective responses to critical situations. Our dedicated team is trained to handle various emergencies with composure and expertise, providing the best possible care in moments that matter most.Our emergency protocols are designed to be clear, concise, and easily accessible to both our staff and patients.
This ensures that in times of crisis, we can act decisively and efficiently to provide the necessary medical intervention. From the moment a critical situation arises, our protocols guide us towards the most appropriate actions.
Emergency Response Teams
Our facility is equipped with a dedicated team of emergency response professionals. This team is trained in advanced life support (ALS) and is readily available to manage critical situations. They are prepared to address various emergencies, including cardiac arrests, severe allergic reactions, and traumatic injuries.
Emergency Medical Protocols
A robust system of protocols ensures smooth and effective handling of emergencies. These protocols detail the steps to be taken by staff depending on the nature of the emergency. This includes procedures for summoning emergency medical services (EMS), managing airway obstructions, and administering appropriate medications. A detailed protocol is followed for each situation, from basic first aid to advanced medical interventions.
Emergency Situation Management
Our protocols for managing critical situations include rapid assessment, immediate interventions, and close monitoring of patients’ conditions. These actions are taken to maximize patient outcomes and ensure their safety. We prioritize swift action while maintaining a calm and organized approach.
Emergency Protocol Summary
| Emergency Type | Initial Actions | Further Actions |
|---|---|---|
| Cardiac Arrest | CPR initiation, AED activation, airway management | EMS notification, continuous monitoring, advanced life support |
| Severe Allergic Reaction (Anaphylaxis) | Administering epinephrine (if available), maintaining airway | Monitoring vital signs, supportive care, EMS notification |
| Traumatic Injury (e.g., Bleeding, Fractures) | Controlling bleeding, stabilizing the injury, ensuring airway patency | Maintaining vital signs, preparing for transport, notifying EMS |
| Stroke Symptoms | Rapid assessment of symptoms, monitoring vital signs | Immediate notification of medical professionals, initiating appropriate treatment |
| Seizure | Protecting the patient from injury, ensuring airway patency | Monitoring seizure activity, notifying medical professionals, ensuring patient safety |
Community Engagement and Outreach
Deaconess Urgent Care Henderson isn’t just about treating illnesses; it’s about being a part of the Henderson community. We believe in fostering healthy living and well-being for everyone, and our community outreach programs reflect this commitment. We’re actively involved in initiatives that promote preventative care and empower our neighbors to live healthier lives.Our commitment to the community extends beyond the walls of our facility.
We partner with local organizations to share resources and knowledge, creating a ripple effect of positive change. We strive to be a beacon of hope and support, ensuring that everyone has access to the quality care they deserve.
Community Outreach Programs
We actively participate in numerous community health fairs and health education events, providing crucial information about preventive measures and early detection of illnesses. These events offer a platform to connect with community members, address their concerns, and provide resources for better health outcomes. By participating in community events, we create a welcoming atmosphere where people can learn and ask questions about their health.
Partnerships with Local Organizations
Deaconess Urgent Care Henderson collaborates with several local organizations to enhance access to quality healthcare services for the community. These collaborations leverage shared resources, expertise, and support systems, leading to a more comprehensive approach to community health.
- Henderson Health Coalition: This partnership allows us to share best practices and coordinate efforts to address local health concerns, such as promoting healthy lifestyles, reducing health disparities, and improving access to preventative care. The partnership also allows us to collaborate on research and data collection to understand community health trends and tailor interventions effectively.
- Henderson YMCA: This collaboration focuses on promoting physical activity and healthy eating habits within the community. We provide educational materials and resources to support their programs, ultimately contributing to improved overall health and well-being for Henderson residents.
- Henderson School District: We support the district’s health initiatives by providing health screenings and educational workshops to students and teachers. These efforts focus on promoting healthy habits, early disease detection, and well-being, ensuring that our youth are equipped with the knowledge and resources to lead healthy lives.
Community Health Initiatives
Deaconess Urgent Care Henderson is dedicated to providing resources and support to local communities in need. We believe that access to quality healthcare is a fundamental right, and we’re committed to bridging the gap in access.
- Free Health Screenings: Regular free health screenings are organized to promote preventative care and early disease detection. These screenings provide vital information to individuals about their health status, allowing them to make informed decisions and take necessary steps towards maintaining well-being. This initiative allows individuals to proactively address health concerns.
- Educational Workshops: We organize workshops on various health topics, providing valuable insights into preventive care, healthy lifestyle choices, and early disease detection. These workshops empower individuals to take charge of their health and well-being, creating a culture of proactive health management.
Community Partnership Table
| Partner Organization | Benefits to the Community |
|---|---|
| Henderson Health Coalition | Improved access to preventative care, reduction of health disparities, enhanced community health initiatives. |
| Henderson YMCA | Increased physical activity promotion, healthy eating education, collaboration on wellness programs. |
| Henderson School District | Health screenings for students and staff, educational workshops on healthy habits, early disease detection. |
Facility Infrastructure and Amenities
Stepping into Deaconess Urgent Care Henderson feels like stepping into a well-organized, comfortable, and reassuring space. The design prioritizes patient comfort and ease of navigation, making every visit smoother and more pleasant. The focus is clearly on creating a healing environment, both physically and emotionally.The facility is thoughtfully designed with patient flow in mind. From the moment you enter, the layout is intuitive and efficient, helping to minimize wait times and anxiety.
This focus on smooth operations is complemented by a commitment to a clean and safe environment, a priority reflected in every aspect of the facility.
Physical Layout and Infrastructure
The building’s layout is designed for a smooth patient journey. The waiting area is spacious and well-lit, featuring comfortable seating and engaging displays. Separate areas are designated for different patient needs, including those requiring more privacy or assistance. The examination rooms are designed with functionality and comfort in mind, equipped with the necessary medical tools and supplies.
The entire facility is accessible, with ramps and wide doorways to accommodate individuals with mobility limitations.
Available Amenities
Patients will find a variety of amenities to enhance their experience. Free Wi-Fi ensures connection for those who need to work or communicate while they wait. Plenty of comfortable seating and soft lighting in the waiting area contribute to a relaxed atmosphere. A dedicated play area for children provides a distraction for young patients, while parents can comfortably await their turn.
Cleanliness and Safety Measures
Maintaining a clean and hygienic environment is paramount. The facility undergoes regular cleaning and disinfection procedures, following strict protocols. Staff members are trained in infection control procedures, ensuring a safe environment for everyone. Emergency exits and fire safety protocols are prominently displayed and regularly reviewed, contributing to a sense of security.
Summary of Facility Amenities
| Amenity | Features |
|---|---|
| Waiting Area | Spacious, well-lit, comfortable seating, engaging displays, dedicated areas for different patient needs |
| Examination Rooms | Functionally designed, equipped with necessary medical tools and supplies, accommodating different patient needs, privacy areas |
| Accessibility | Ramps, wide doorways, accommodating individuals with mobility limitations |
| Wi-Fi | Free Wi-Fi access |
| Children’s Play Area | Designated play area for children |
| Safety and Cleanliness | Regular cleaning and disinfection procedures, staff trained in infection control, emergency exits and fire safety protocols prominently displayed |
Location and Directions
Finding your way to Deaconess Urgent Care Henderson is a breeze! We’re conveniently located to serve you, whether you’re driving, biking, or relying on public transportation. Our goal is to make accessing quality care as simple and straightforward as possible.Navigating healthcare shouldn’t be a hassle. Our easy-to-follow directions and detailed maps will ensure you arrive on time and prepared for your visit.
Whether you need immediate care or a follow-up appointment, we’re here for you.
Getting Here by Car
Getting to Deaconess Urgent Care Henderson by car is straightforward. Follow the clear signage, and our ample parking lot will help you find a spot quickly. Our dedicated parking attendants are available to assist you if needed. For drivers who need extra assistance, accessible parking spaces are conveniently located. These spaces are designed for easy access and maneuvering.
Public Transportation Options
We understand that many patients rely on public transportation. We’ve partnered with local transit agencies to provide detailed information on routes and estimated travel times. You can find this information on our website and in our waiting area. We strive to make our services accessible to everyone.
Accessibility Features
Deaconess Urgent Care Henderson is committed to providing a welcoming and accessible environment for all patients. Our facility is designed with accessibility features in mind, including ramps, elevators, and wide doorways. We’re dedicated to creating a positive and inclusive experience for every patient. These features ensure that everyone can comfortably navigate our facility and receive the care they need.
Directions and Estimated Travel Times
| Location | Transportation | Estimated Travel Time |
|---|---|---|
| Hendersonville | Car | 15-20 minutes |
| Henderson | Car | 5-10 minutes |
| Henderson, Downtown | Ride-sharing | 10-15 minutes |
| Airport | Taxi | 20-25 minutes |
| West Henderson | Bus | 30-45 minutes |
The estimated travel times provided are approximate and may vary depending on traffic conditions.
Contact Information and Scheduling
Getting the care you need shouldn’t be a hassle. We’ve made it easy to connect with Deaconess Urgent Care Henderson, whether you need a quick appointment or just have a question.
Contacting Us
We’re here to help you every step of the way. Whether you need to schedule an appointment, ask a question, or just want to get in touch, our contact information is readily available. We strive to make reaching us a simple and straightforward process.
- For scheduling appointments or general inquiries, our friendly staff is ready to assist. You can reach us via phone, email, or through our user-friendly online portal. We’re committed to ensuring your experience with us is seamless and efficient.
Scheduling Appointments
We want to make your visit as smooth as possible. Our scheduling process is designed to be convenient and tailored to your needs.
- Appointments are typically available on a first-come, first-served basis. However, to streamline the process and ensure your needs are met, we encourage you to schedule online or over the phone.
- Our online portal allows you to schedule appointments 24/7, ensuring you have access to our services whenever you need them. It’s a fast and efficient way to secure your spot.
- You can also schedule an appointment by calling our dedicated phone line. Our friendly staff will guide you through the process and confirm your appointment details.
General Inquiries
We understand that you might have questions about our services, hours, or other important information. We’re happy to address your concerns promptly and thoroughly.
- Feel free to call our friendly and knowledgeable staff for any questions. They’re available to answer your questions and assist you with your needs.
- Our website provides comprehensive information about our services, hours, and policies. You can find answers to common questions there.
- For general inquiries, you can email us at [Insert Email Address]. We’ll respond promptly and provide all the details you need.
Contact Information Summary
This table provides a comprehensive overview of all our contact methods:
| Method | Details |
|---|---|
| Phone | [Insert Phone Number] |
| Address | [Insert Full Address] |
| Website | [Insert Website Address] |
| [Insert Email Address] |
