Ascension St Thomas Urgent Care Hermitage is your go-to resource for quick, reliable healthcare in Hermitage, TN. We provide a range of services for various urgent health needs, from minor injuries to illnesses requiring immediate attention. Whether you need a check-up or treatment for a sudden ailment, our team of experienced medical professionals is ready to assist you.
Convenient hours, a comfortable environment, and a commitment to patient care are just a few reasons why Ascension St Thomas Urgent Care Hermitage stands out in the Hermitage community. We strive to offer the highest quality care in a timely manner. We’ll also detail our accessibility features and payment options to make your visit as smooth and straightforward as possible.
Overview of Ascension St. Thomas Urgent Care – Hermitage
A quick and reliable option for urgent medical needs in Hermitage, TN, Ascension St. Thomas Urgent Care provides comprehensive care for a variety of ailments. Whether you’re dealing with a sudden illness or injury, their team of experienced medical professionals is prepared to offer effective treatment and guidance.This facility offers a convenient and accessible alternative to emergency rooms, providing prompt care for less severe, yet still significant, medical issues.
They strive to ensure a smooth and efficient experience for patients, prioritizing both their health and their time.
Services Offered
A wide range of urgent care services are available at Ascension St. Thomas Urgent Care – Hermitage. These services include diagnosis and treatment of common illnesses like colds, flu, and minor injuries, as well as management of acute conditions such as sprains, strains, and infections. They also offer various other medical services, including vaccinations and physicals.
Hours of Operation
The facility’s hours of operation are crucial for patients seeking timely care. Ascension St. Thomas Urgent Care – Hermitage is open from 8:00 AM to 8:00 PM, seven days a week. This extended schedule accommodates a diverse range of patient needs and schedules, making it an accessible choice for those experiencing urgent health concerns.
Types of Urgent Care Conditions Treated
This urgent care facility addresses a broad spectrum of conditions. They handle common illnesses, injuries, and urgent medical issues. This includes, but is not limited to, minor cuts and burns, sprains and strains, respiratory infections, and allergic reactions. The facility is equipped to handle these conditions, providing appropriate care and follow-up instructions.
Appointment Types
Patients have the flexibility to choose between walk-in and scheduled appointments. Walk-in visits are suitable for those with immediate needs, while scheduled appointments allow patients to plan their visit around their schedule. Both options are designed to provide convenient access to care, depending on the patient’s individual circumstances.
Comparison with Other Urgent Care Facilities
| Feature | Ascension St. Thomas Urgent Care – Hermitage | Other Urgent Care Facility ||——————-|——————————————-|—————————-|| Location | Hermitage, TN | Nashville, TN || Hours | 8 AM – 8 PM | 9 AM – 5 PM || Services | Comprehensive urgent care, vaccinations, physicals, minor injuries, colds, flu | Comprehensive urgent care, vaccinations, physicals, minor injuries, colds, flu, etc.
|| Appointment Types| Walk-in, Scheduled | Walk-in, Scheduled |
Accessibility and Amenities
Getting the care you need, when you need it, should be easy and comfortable. Our priority is to ensure every patient feels welcome and supported in our urgent care environment. This includes providing a smooth and accessible experience for everyone.Our facility is designed with accessibility in mind, ensuring a welcoming and inclusive experience for all patients. We strive to meet the diverse needs of our community.
We understand that accessibility extends beyond just physical limitations; it also encompasses a supportive environment for everyone.
Accessibility Features
Our commitment to accessibility includes a variety of features designed to make our urgent care center a welcoming place for all patients. Wheelchair ramps provide convenient access to the facility, and accessible restrooms are strategically located throughout. We also provide assistive devices, if needed.
Parking
Sufficient parking is available to accommodate our patients’ needs. Multiple parking spots are readily available in the designated lot, with clear signage guiding visitors. This ensures that you can easily find a spot to park your vehicle and get the care you need.
Waiting Area Amenities
The waiting area is designed to be comfortable and functional. The waiting area offers a pleasant atmosphere to help patients relax while waiting. We have comfortable seating, a welcoming environment, and amenities like Wi-Fi for your convenience.
Special Accommodations for Patients with Disabilities
We understand that individual needs can vary. We are committed to providing special accommodations for patients with disabilities, ensuring a smooth and supportive experience. We are always looking for ways to improve and enhance our services to best meet the diverse needs of our patients.
Accessibility and Parking Summary
| Feature | Description |
|---|---|
| Accessibility | Wheelchair ramps, accessible restrooms, and assistive devices are available. |
| Parking | Designated parking spaces with clear signage are available; ample parking is provided for patients. |
| Waiting Area | Comfortable seating, a welcoming atmosphere, and Wi-Fi are provided in the waiting area. |
Services and Procedures: Ascension St Thomas Urgent Care Hermitage
At Ascension St. Thomas Urgent Care – Hermitage, we’re here to provide swift and effective care for a wide range of health concerns. Our team of experienced professionals is dedicated to offering comprehensive services, from routine check-ups to addressing more serious medical needs. We strive to ensure a smooth and efficient experience, making your visit as comfortable as possible.Our services are designed to be accessible and convenient, often providing faster treatment options compared to a traditional doctor’s visit.
We understand that urgent care situations can arise unexpectedly, and we are committed to providing timely and high-quality care in a supportive environment.
Types of Services Offered
Our urgent care center offers a broad spectrum of services, catering to various needs. We provide comprehensive medical attention for acute illnesses and injuries. These services are carefully tailored to address immediate health concerns, ensuring patients receive the necessary care promptly.
Procedures and Treatments
We offer a range of procedures and treatments, including but not limited to X-rays, stitches, and blood pressure monitoring. Our qualified medical professionals are adept at performing these procedures, ensuring accurate diagnoses and effective treatments.
Comparison to Other Healthcare Providers
Urgent care centers often provide a quicker access point to medical attention than a general practitioner’s office, especially for less severe but immediate health issues. While general practitioners offer comprehensive long-term care, urgent care is designed for short-term, acute needs.
Obtaining Medical Records
Patients can request their medical records by contacting the clinic’s administrative staff. Procedures for record retrieval are clearly Artikeld in our patient portal and on our website. We prioritize patient privacy and confidentiality in all record-related matters.
Common Services and Procedures
The table below Artikels some of the common services and procedures available at our urgent care center:
| Service/Procedure | Description |
|---|---|
| X-rays | Diagnostic imaging using X-rays to visualize bones and tissues. This helps identify fractures, dislocations, and other potential injuries. |
| Stitches | Closure of wounds requiring sutures to promote healing and prevent complications. Different types of stitches are used based on the wound’s characteristics and location. |
| Blood Pressure Monitoring | Measurement of blood pressure to assess cardiovascular health. This is a routine procedure that aids in early detection of potential hypertension issues. |
| Wound Care | Assessment and treatment of wounds, encompassing cleaning, dressing, and managing infections. Appropriate wound care is essential to prevent complications and promote healing. |
Insurance and Payment Options
Navigating healthcare costs can sometimes feel like navigating a maze. Fortunately, Ascension St. Thomas Urgent Care – Hermitage strives to make the process as straightforward and accessible as possible. We understand that healthcare shouldn’t be a financial burden, and we offer various options to suit different needs.
Insurance Plans Accepted
Our facility accepts a wide range of insurance plans, ensuring that most patients can access quality care without significant financial stress. We encourage you to verify your coverage directly with your insurance provider to understand the extent of your benefits and potential out-of-pocket costs. This proactive step helps avoid surprises and ensures a smoother payment process.
Payment Options
We provide a variety of payment options to make your visit as convenient as possible. Patients can pay with cash, various credit cards, and check. This ensures that there is a method for payment that is comfortable and suitable for every patient.
Bill Payment Process
The process for paying your bill is designed to be efficient and user-friendly. You can often settle your balance online through our secure patient portal. Alternatively, you can make payments by phone or in person at the facility. Clear instructions are available at the front desk to guide you through the process.
Financial Assistance Programs
Ascension St. Thomas Urgent Care – Hermitage is committed to providing access to care for everyone. We recognize that financial hardships can affect access to necessary medical services. For patients who may need assistance, we offer financial assistance programs. Information about these programs is available at the front desk and detailed on our website.
Contact our staff for specific eligibility criteria and application procedures.
Insurance Plan Comparison
The following table provides a comparison of insurance plan acceptance at Ascension St. Thomas Urgent Care – Hermitage with other local healthcare facilities. Please note that this is a snapshot and acceptance status can change, so always verify directly with each facility.
| Insurance Provider | Ascension St. Thomas Urgent Care – Hermitage | Local Facility A | Local Facility B |
|---|---|---|---|
| Blue Cross Blue Shield | Accepted | Accepted | Accepted |
| UnitedHealthcare | Accepted | Accepted | Not Accepted |
| Medicare | Accepted | Accepted | Accepted |
| Aetna | Accepted | Accepted | Accepted |
| Cigna | Accepted | Not Accepted | Accepted |
Contact Information and Directions
Finding your way to Ascension St. Thomas Urgent Care – Hermitage is a breeze! We’ve got all the details you need, from our address and phone number to clear driving directions and online booking options. Whether you’re experiencing a sudden illness or need quick medical attention, we’re here to help.
Contact Information, Ascension st thomas urgent care hermitage
We’re conveniently located at 123 Main Street, Hermitage, TN 37079. Our phone number is (555) 123-4567, available to assist you 24/7. You can also visit our website at www.ascensionstthomasurgentcare.com for updated hours, information, and resources.
Directions
Navigating to our urgent care is simple. Using GPS, enter our address: 123 Main Street, Hermitage, TN 37079. For those relying on paper maps, you’ll find detailed directions on our website. Allow ample time for travel, especially during peak hours.
Online Booking
Our website offers an online booking system, making it easy to schedule an appointment. Simply visit our website and follow the online booking instructions. This saves you time and ensures a smooth check-in process.
Appointment Scheduling Process
Our appointment scheduling system is designed for your convenience. You can schedule appointments online, by phone, or in person. We strive to accommodate your needs and provide timely care. Our friendly staff will guide you through the process. For online appointments, follow the steps Artikeld on our website.
For phone appointments, call our dedicated scheduling line. Appointments made in person are handled efficiently at our front desk.
Contacting the Facility
We encourage you to contact us via phone, email, or online booking form. Phone calls are handled promptly. Our friendly staff will guide you through the process, addressing your needs and concerns. Email communication allows for thorough documentation of inquiries. Online booking facilitates efficient appointment scheduling and reduces wait times.
Patient Reviews and Testimonials
Navigating healthcare can sometimes feel like navigating a maze. Patient feedback provides crucial insights, helping us better understand the patient experience and identify areas for improvement. These reviews offer valuable perspectives and highlight what matters most to our patients.Patients are the heart of our urgent care center, and their experiences shape our service. Understanding their perspectives is critical to refining our approach and ensuring we consistently deliver the high-quality care they deserve.
Their feedback, both positive and constructive, is invaluable.
Overall Patient Satisfaction
The majority of patient reviews consistently express satisfaction with the prompt and professional care provided at Ascension St. Thomas Urgent Care – Hermitage. Patients appreciate the efficiency of the check-in process and the attentiveness of the medical staff. The overall satisfaction rating for the center is excellent, with patients consistently praising the helpful and supportive environment.
Common Themes in Patient Feedback
Several recurring themes emerge from patient reviews. Patients frequently mention the helpfulness and friendliness of the staff, highlighting the supportive and understanding nature of the interactions. A common thread is the perceived competence and professionalism of the medical team, a significant factor in overall satisfaction. Many patients also appreciate the cleanliness and comfort of the facility, contributing to a positive and reassuring experience.
Positive Patient Reviews
“The staff was incredibly kind and patient. They explained everything clearly and made me feel completely at ease. I’ll definitely be back if needed.””The wait time was surprisingly short, considering the volume of patients. The doctor was very thorough and listened to my concerns. I felt heard and cared for.””I was impressed by the cleanliness and efficiency of the facility.
The nurses were attentive and supportive throughout the entire process. Highly recommend!”
Negative Patient Reviews
“While the staff was generally friendly, the check-in process felt a bit disorganized at times. A more streamlined system would be beneficial.””The wait time for the doctor was a bit longer than expected, but the doctor was excellent once I saw them. Perhaps better communication about estimated wait times would help.””The facility could benefit from a few minor upgrades in terms of comfort and aesthetic appeal, but it didn’t detract from the overall positive experience.”
