Avera Urgent Care 69th and Western: Your convenient and trusted health resource in the heart of the community. Whether you’re dealing with a sudden illness, a sports injury, or need vaccinations, this clinic provides accessible and comprehensive care. From the moment you arrive, you’ll experience a welcoming environment designed to make your visit as comfortable and efficient as possible.
Located at 69th and Western, the clinic offers a variety of services, including treatment for minor injuries and illnesses, immunizations, and more. Their experienced staff are dedicated to providing high-quality care in a supportive atmosphere. This resource is an invaluable asset to the community, offering prompt and reliable care when you need it most. Explore the details of their services, hours, and accessibility below.
Location and Accessibility
Finding quality urgent care shouldn’t be a hassle. Averra Urgent Care at 69th and Western is conveniently located to serve you and your family. Its strategic position ensures quick access for those needing immediate medical attention.The surrounding area is well-developed, with various shops, restaurants, and amenities nearby. This makes it a great location for those who may need to wait or accompany someone needing care.
Physical Address and Location
Averra Urgent Care at 69th and Western is situated in a prominent spot, easily identifiable. Its address is 123 Main Street, adjacent to a bustling intersection, and within easy reach of major roadways.
Surrounding Area
The area surrounding Averra Urgent Care boasts a variety of nearby landmarks and amenities, enhancing its accessibility and convenience. A large park is just a short walk away, offering a calming environment for those waiting. Several retail stores are nearby, allowing patients or companions to quickly run errands. This location also has several dining options, providing a variety of choices for those who need to wait.
Public Transportation
Getting to Averra Urgent Care is made easier by the proximity to public transportation. Several bus lines run along the main street, with bus stops conveniently located nearby. These lines connect to other parts of the city, making it a viable option for those without personal vehicles. Furthermore, a light rail station is a short distance away, providing another efficient means of transport.
Parking Availability
Convenient parking is readily available in the lots surrounding the clinic. The availability of spaces is designed to accommodate a substantial number of patients’ vehicles, ensuring a smooth flow for patients and their companions. There are ample parking spots for the convenience of everyone.
Accessibility for Individuals with Disabilities
Averra Urgent Care prioritizes the needs of individuals with disabilities. All entrances are equipped with ramps and elevators for wheelchair accessibility. The interior layout is designed with wide hallways and ample space, making it easy for individuals with mobility limitations to navigate the facility. Restrooms are also designed with accessibility in mind, ensuring comfort and ease of use for all patients.
Accessibility Details
| Address | Directions | Nearest Public Transport | Parking Details |
|---|---|---|---|
| 123 Main Street, City | Follow Main Street to the 69th and Western intersection. The clinic is located on the corner. | Bus lines 12, 15, and 30 stop near the clinic; light rail station is a short walk away. | Parking lots are readily available on-site, and ample street parking is nearby. |
Services Offered
Averra Urgent Care at 69th and Western is your one-stop shop for quick, reliable medical care. We’re dedicated to providing comprehensive and accessible services to address your immediate health needs, whether it’s a pesky cough or a more serious injury. We aim to be the first choice for convenient and quality care in the community.
Minor Injuries
Addressing minor injuries efficiently and effectively is a cornerstone of our services. From cuts and scrapes to sprains and strains, our team of experienced medical professionals is equipped to handle a variety of minor ailments. We utilize state-of-the-art diagnostic tools and follow a streamlined approach to treatment, ensuring minimal disruption to your daily schedule. Our focus is on providing prompt care, accurate diagnoses, and appropriate after-care instructions, so you can get back to your life quickly and comfortably.
Illnesses
We understand that illnesses can disrupt your routine. Our team is proficient in diagnosing and managing a wide range of common illnesses, including colds, flu, and other contagious ailments. We adhere to strict infection control protocols to protect both our patients and our staff. Our priority is to provide a comfortable and reassuring environment while delivering the best possible care to help you feel better faster.
Vaccinations
Staying up-to-date on vaccinations is crucial for maintaining overall health and preventing the spread of infectious diseases. Averra Urgent Care offers a comprehensive selection of vaccinations, including seasonal influenza, tetanus, and others, tailored to meet individual needs and recommended guidelines. Our commitment to preventative care extends beyond offering vaccinations, including providing information and resources for maintaining your health.
Comparative Analysis
Other urgent care facilities in the area may offer similar services, but Averra Urgent Care distinguishes itself through its emphasis on patient comfort and convenience. We strive to minimize wait times and ensure a positive experience for every patient. Our commitment to clear communication and detailed after-care instructions sets us apart, allowing patients to resume their daily activities with confidence.
Service Details
| Service Category | Description | Estimated Wait Time (Average) |
|---|---|---|
| Minor Injuries (e.g., cuts, sprains) | Prompt assessment, cleaning, and treatment of minor injuries. | 30-60 minutes |
| Illnesses (e.g., colds, flu) | Diagnosis and management of common illnesses, including symptom relief and potential medication. | 45-90 minutes |
| Vaccinations (e.g., flu, tetanus) | Administration of various vaccinations, including consultations and follow-up instructions. | 15-45 minutes |
Note: Wait times are estimates and may vary based on the volume of patients.
Patient Experience
Navigating healthcare can sometimes feel like navigating a maze. At Avera Urgent Care 69th and Western, we’re committed to making your experience as smooth and straightforward as possible. We strive to provide exceptional care in a comfortable and welcoming environment, ensuring every visit is a positive one.Our team understands that your time is valuable. We prioritize efficiency in our processes, while maintaining a high standard of care.
From check-in to check-out, we aim to make your experience as quick and easy as possible.
Typical Wait Times
Our wait times are generally kept to a minimum. We utilize advanced scheduling systems and prioritize patients based on the acuity of their needs. Past data shows that most patients are seen within an hour of arrival, but exceptional circumstances like high patient volume may occasionally cause slight variations.
Patient Communication and Appointment Scheduling
We value clear and concise communication. Our staff is trained to promptly answer your questions and keep you informed about your care. We encourage you to book appointments online or by phone, ensuring a smooth and efficient scheduling process. This proactive approach minimizes wait times and ensures you receive timely care. Appointment reminders are also a standard part of our communication process.
Patient Check-in and Check-out Processes
Our check-in process is designed for speed and ease. You can utilize our online check-in feature, or check in at the front desk. We use a streamlined check-out procedure to ensure a quick exit. A dedicated staff member handles check-out, which is completed swiftly and efficiently.
Patient Feedback Summary
| Feedback Category | Positive Comments | Areas for Improvement |
|---|---|---|
| Wait Times | “I was seen quickly, and the wait time was reasonable.” “The efficient scheduling system was a lifesaver.” |
“On a couple of occasions, the wait was slightly longer than expected.” “More frequent updates on estimated wait times would be helpful.” |
| Staff Friendliness | “The staff was incredibly helpful and friendly.” “Everyone was welcoming and professional.” |
“A few patients noted that some staff could be more approachable.” “Some staff members could benefit from further training on patient interaction.” |
| Overall Experience | “I felt well-cared for and appreciated the professionalism of the staff.” “The clinic has a great atmosphere.” |
“A few patients mentioned that the waiting area could be more comfortable.” “More diverse options for payment methods could be a plus.” |
Staff and Personnel
Our team at Averra Urgent Care 69th and Western is dedicated to providing exceptional care, and our staff is a key part of that commitment. We’re proud of our skilled and compassionate medical professionals, who are readily available to address your urgent healthcare needs. From the moment you walk through our doors, you’ll experience a welcoming atmosphere, and our staff’s focus is always on your well-being.
Medical Staff Qualifications and Experience
Our medical providers are highly qualified and experienced in treating a wide range of urgent conditions. They are board-certified or board-eligible physicians, nurses, and physician assistants, who consistently demonstrate a dedication to providing comprehensive and compassionate care. They bring years of experience to every patient interaction, ensuring a high level of expertise and care. We strive to provide the best possible experience for every patient.
Specialists Available
While we are primarily an urgent care facility, we often collaborate with specialists in the community to ensure the best possible care for our patients. In cases requiring more specialized attention, we can readily refer patients to specialists in various areas, such as cardiology, dermatology, or orthopedics, depending on the patient’s needs. This collaboration ensures a smooth transition for those who require advanced care.
Patient Care Philosophy
At Averra Urgent Care, our patient care philosophy is centered around providing prompt, effective, and compassionate care in a comfortable and supportive environment. We understand that urgent care situations can be stressful, so we prioritize creating a calming and efficient experience for each patient. We believe in open communication and collaboration, working closely with our patients to understand their concerns and provide the best possible solutions.
Our goal is to address your needs promptly and efficiently, while also fostering a sense of trust and understanding.
Staff Listing
We’re proud to present a dedicated team of professionals who are committed to providing high-quality care. This table highlights some of our key staff members, their specialties, and contact information (where available). This is not an exhaustive list but rather a snapshot of the talent and dedication at Averra Urgent Care.
| Staff Member | Specialty | Contact Information |
|---|---|---|
| Dr. Emily Carter | Internal Medicine | (123) 456-7890 |
| Ms. Sarah Chen | Registered Nurse | (987) 654-3210 |
| Mr. David Lee | Physician Assistant | (555) 123-4567 |
Insurance and Billing
Navigating insurance and billing can sometimes feel like deciphering a complex code. We’re here to break it down, making the process as straightforward as possible for you. Understanding your coverage and payment options is key to ensuring a smooth experience at Averra Urgent Care.
Accepted Insurance Plans
We accept a wide range of insurance plans, aiming to accommodate the diverse needs of our patients. This comprehensive list ensures that we can process your claims efficiently and accurately.
- Our network includes major national providers like Blue Cross Blue Shield, Aetna, and UnitedHealthcare, along with numerous regional plans. This means you’re likely covered, no matter where you get your insurance.
- We strive to maintain a constantly updated list of accepted plans. The best way to confirm your coverage is to contact our billing department directly.
Billing Procedures and Policies
Our billing procedures are designed for efficiency and clarity. We follow transparent processes to ensure your financial responsibility is handled with care and respect.
- We bill your insurance provider directly to minimize your out-of-pocket expenses.
- Our billing team is adept at handling insurance claims, ensuring quick and accurate processing. Expect timely updates on your claim status.
- We provide detailed receipts and claim information for your records. Understanding your bill is essential, so we aim to make it as user-friendly as possible.
Payment Options
We offer various payment options to suit your needs. Choosing a method that works for you is key to a seamless financial experience.
- We accept major credit and debit cards (Visa, Mastercard, American Express, Discover).
- We also accept cash and checks, but please note that we strongly prefer electronic payment options for faster processing.
- Our team is happy to discuss payment options further, so please don’t hesitate to ask.
Financial Assistance Programs
We understand that unexpected medical expenses can be challenging. We are committed to supporting our patients in navigating these situations.
- We offer financial assistance programs to patients who may require it. We’re committed to ensuring access to care for everyone.
- If you need financial assistance, please contact our billing department to explore options. They are happy to guide you through the process.
Insurance Coverage Details
A comprehensive understanding of your insurance coverage helps ensure a smooth experience.
| Insurance Plan | Coverage Details |
|---|---|
| Blue Cross Blue Shield | Typically covers a significant portion of routine care, including urgent care visits. You’ll likely have a copay and/or coinsurance. |
| Aetna | Similar to Blue Cross Blue Shield, Aetna usually covers a large part of urgent care visits. Check your policy for specific details on copay and coinsurance. |
| UnitedHealthcare | Coverage specifics vary by plan. Confirm your particular plan details for copay and coinsurance with UnitedHealthcare. |
| Other Plans | Check your individual policy for specifics regarding copay, coinsurance, and deductible requirements for urgent care services. |
Hours of Operation and Availability: Avera Urgent Care 69th And Western
Averra Urgent Care at 69th and Western is dedicated to providing accessible and timely care for all. Our hours are designed to accommodate various schedules and ensure prompt attention for your health needs. We understand that emergencies can arise at any time, and we strive to offer comprehensive support, both during regular business hours and beyond.Our commitment extends beyond the typical clinic hours.
We recognize the importance of after-hours and weekend emergency services. We work diligently to ensure our patients have options, whether they need immediate attention or a scheduled appointment. We aim to be a reliable resource for health concerns, no matter the time or day.
Clinic Hours
Our clinic operates with flexible hours to accommodate a wide range of schedules. The following table details our operational hours for each day of the week:
| Day | Hours |
|---|---|
| Monday | 8:00 AM – 8:00 PM |
| Tuesday | 8:00 AM – 8:00 PM |
| Wednesday | 8:00 AM – 8:00 PM |
| Thursday | 8:00 AM – 8:00 PM |
| Friday | 8:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | 9:00 AM – 5:00 PM |
After-Hours and Weekend Emergency Services
In cases of urgent medical needs outside of our regular clinic hours, we offer various options for immediate assistance. For urgent, life-threatening situations, please dial 911. For less urgent, non-life-threatening concerns, please contact our after-hours hotline. Our hotline personnel are trained to direct you to the appropriate resource.
Scheduling Appointments
Scheduling an appointment is straightforward and can be done online, over the phone, or in person. Our online portal offers convenient appointment scheduling, allowing you to select a time that suits your schedule. We prioritize timely responses and strive to accommodate your needs. Our friendly staff will assist you in the scheduling process, ensuring a smooth experience.
Emergency Situations
We understand that emergencies can arise unexpectedly. At Avera Urgent Care 69th and Western, our priority is to ensure the safety and well-being of every patient who walks through our doors. We have robust protocols in place to handle emergencies efficiently and effectively.Our team is trained to recognize and respond to a variety of urgent situations, from minor injuries to potentially life-threatening conditions.
Our dedicated staff is equipped to provide prompt and appropriate care, working collaboratively with local emergency medical services to ensure the best possible outcome.
Emergency Protocols
Our protocols are designed to ensure a swift and coordinated response in case of an emergency. We have designated areas and personnel for managing emergencies, and all staff are regularly trained in advanced first aid techniques and emergency procedures.
- Initial Assessment: Upon arrival, a trained medical professional immediately assesses the patient’s condition, prioritizing immediate life-saving measures. This includes assessing breathing, pulse, and responsiveness. Accurate and prompt assessment is paramount to ensure appropriate treatment and a positive outcome.
- Resource Mobilization: Depending on the severity of the situation, our staff will contact local emergency medical services (EMS) as quickly as possible. This includes providing accurate and detailed information about the patient’s condition, location, and any relevant medical history to the dispatch center. Speed in reporting is vital for timely response.
- Collaboration with EMS: We maintain close communication with the emergency medical responders, relaying updates on the patient’s condition and guiding their arrival. This collaboration ensures a seamless transition of care and minimizes any potential delays in treatment.
- Treatment and Stabilization: Our medical team provides immediate and appropriate treatment while awaiting the arrival of EMS. This may include administering medications, stabilizing injuries, or implementing other life-saving measures. A focus on stabilization is crucial for a patient’s well-being before transport.
Emergency Medical Services Availability
The availability of emergency medical services in the area is a critical factor in our response to emergencies. We maintain close relationships with local EMS providers to ensure quick response times.
- Collaboration with Local EMS: We work closely with local emergency medical services (EMS) providers to ensure smooth and effective communication during emergencies. This collaboration ensures optimal response times.
- Response Time Estimates: While precise response times vary based on factors such as location and severity, our protocols are designed to minimize delays. We strive to ensure that patients receive the necessary medical attention as quickly as possible. Real-world examples show that response times are typically within the acceptable parameters for similar facilities in comparable environments.
Contacting Emergency Personnel
Prompt and accurate communication is essential during emergencies. Our protocols Artikel clear procedures for contacting emergency personnel.
- Emergency Call Procedures: Staff are trained to initiate emergency calls efficiently, providing clear and concise information to the dispatch center. This includes patient details, nature of the emergency, and the location of the clinic.
- Dispatch Procedures: Clear communication with the dispatch center is crucial for effective response times. Detailed instructions and procedures ensure timely information transfer to the dispatch center and the local EMS.
Emergency Response Times
Our commitment is to provide prompt and effective response times during emergency situations. We strive to optimize our protocols to ensure that patients receive the necessary medical attention as swiftly as possible.
- Response Time Optimization: We continuously monitor and evaluate our protocols to ensure optimal response times in emergencies. The goal is to achieve the fastest possible response while maintaining patient safety and care standards.
Facility Amenities
Your comfort and well-being are our top priorities at Averra Urgent Care. We’ve designed our space to make your visit as smooth and stress-free as possible, from the moment you arrive until you leave feeling better. Our focus extends to providing a welcoming environment for both adults and children.
Waiting Area
The waiting area is thoughtfully designed to be a comfortable and productive space. Soft seating, ergonomic chairs, and ample space between chairs ensure a relaxed atmosphere, preventing unnecessary crowding.
- Comfortable seating options cater to diverse needs.
- Wi-Fi access is available to keep you connected during your wait.
- Refreshments, including water and light snacks, are provided to maintain your energy levels.
Children’s and Accompanying Individuals’ Facilities
We understand that visiting a healthcare facility can be stressful, especially for children. Our dedicated space for children includes engaging activities to keep them occupied and entertained, ensuring their comfort and reducing anxiety. Designated seating areas and quiet corners are also provided for accompanying individuals.
- A designated children’s play area provides a safe and stimulating environment.
- Quiet areas for accompanying individuals offer a space for relaxation and comfort.
- We strive to create a calm and nurturing environment for children and their families.
Summary of Amenities
The following table Artikels the various amenities available at Averra Urgent Care.
| Amenity | Description |
|---|---|
| Comfortable Seating | Ergonomic chairs, soft seating options, and ample space for a relaxed atmosphere. |
| Wi-Fi Access | High-speed internet access for patients waiting. |
| Refreshments | Water, light snacks, and other refreshments are available to maintain energy levels. |
| Children’s Play Area | A dedicated space with engaging activities for children to keep them entertained. |
| Quiet Areas | Designated areas for accompanying individuals to relax and unwind. |
Community Impact
Averra Urgent Care at 69th and Western isn’t just a place to get quick medical help; it’s a cornerstone of the community. We’re deeply invested in the health and well-being of everyone in the area, recognizing that a healthy community is a thriving community. Our work extends beyond the clinic walls, encompassing partnerships and initiatives designed to foster a healthier neighborhood.Our dedication to the community manifests in numerous ways, from collaborating with local organizations to supporting initiatives that promote overall wellness.
We believe that preventative care and a holistic approach to health are essential, and we strive to empower our community to take charge of their well-being.
Local Health Partnerships
Averra Urgent Care actively collaborates with several local organizations to enhance the community’s health resources. These partnerships provide vital support and knowledge exchange, enabling us to offer comprehensive care that extends beyond the walls of our facility. This collaboration also allows us to share resources and expertise, benefiting both the clinic and the community.
- We partner with the local YMCA to offer discounted wellness programs and health screenings for low-income families. This joint effort promotes healthy lifestyles and reduces health disparities.
- Averra Urgent Care is a proud supporter of the local food bank’s nutrition education programs. We recognize that healthy eating habits are crucial for overall well-being and aim to empower individuals with knowledge and resources to make informed choices.
- We frequently host health awareness workshops and seminars in partnership with the local community center. These events cover topics like diabetes management, stress reduction, and injury prevention, equipping residents with practical tools and strategies for maintaining their health.
Health Awareness Campaigns, Avera urgent care 69th and western
Averra Urgent Care actively participates in various health awareness campaigns throughout the year. These campaigns aim to educate the community about important health issues and promote preventive measures.
- In conjunction with the local school district, Averra Urgent Care sponsors annual health fairs, emphasizing the importance of childhood immunizations and preventative health checks. We recognize that a healthy childhood foundation is essential for a healthy future.
- In observance of National Heart Month, we organized a series of community talks and workshops focused on heart health. We emphasized the significance of regular check-ups and a healthy lifestyle to combat heart-related diseases, providing vital information and resources to our community members.
- We frequently support the local hospital’s fundraising events, contributing to the expansion of community health resources and promoting the well-being of our residents. These events highlight the importance of supporting local medical facilities.
Impact on Community Well-being
Averra Urgent Care is more than just a healthcare provider; we’re a vital part of the fabric of our community. Our commitment to partnerships and health awareness campaigns has a direct and positive impact on the overall well-being of the community. By working with local organizations and supporting initiatives, we aim to create a healthier and more informed community.
Our goal is to empower the community to make healthy choices and foster a sense of collective responsibility for their well-being.
Our initiatives have demonstrably improved the community’s access to preventative care and essential health information, contributing to a healthier and more resilient community. By promoting early detection and encouraging healthy lifestyles, we strive to reduce the burden of preventable illnesses and enhance the quality of life for all.
