Avera Worthington MN Urgent Care provides vital healthcare services to the community. We offer comprehensive care for a wide range of needs, from minor injuries to more serious illnesses, all in a comfortable and efficient environment. Our dedicated staff is committed to ensuring your well-being.
Conveniently located and easily accessible, the clinic prioritizes patient comfort and offers various options for scheduling appointments and accessing care. We are dedicated to exceeding your expectations with high-quality medical services and a supportive environment. Learn more about our services, staff, and community partnerships.
Overview of AverA Worthington Urgent Care
AverA Worthington Urgent Care is your go-to spot for quick, reliable medical attention when you need it most. Whether you’re dealing with a sudden illness or an injury, their friendly and professional team is prepared to provide the care you deserve, right in the heart of Worthington. They strive to make your visit as comfortable and efficient as possible, so you can get back to your day feeling better.The clinic prioritizes patient care and offers a range of services to address a variety of health concerns.
They aim to provide high-quality, compassionate care, from basic checkups to more complex needs, with a focus on prompt and accurate diagnoses. This is crucial for patients seeking urgent medical attention outside of regular doctor appointments.
Services Offered
AverA Worthington Urgent Care provides a comprehensive array of services. These include but are not limited to: treatment for acute illnesses, minor injuries, and preventive care. They also offer a convenient and reliable option for follow-up care.
Location and Accessibility
Located in the heart of Worthington, AverA Worthington Urgent Care is conveniently situated for easy access for residents and visitors alike. The clinic is designed with patient comfort in mind, providing a welcoming and accessible environment. Ample parking is available in the lot adjacent to the clinic, and public transportation options are also nearby, facilitating convenient access.
Hours of Operation and Appointment Scheduling
AverA Worthington Urgent Care operates on a flexible schedule to accommodate a variety of needs. The clinic maintains extended hours to cater to those with busy schedules and those experiencing urgent situations. Appointment scheduling is straightforward, allowing patients to book online or over the phone.
Comparison to Other Urgent Care Centers
AverA Worthington Urgent Care distinguishes itself through its emphasis on patient-centered care and convenient accessibility. While other urgent care facilities may have similar service offerings, AverA Worthington Urgent Care focuses on providing a comfortable and supportive experience, making it an attractive option for those seeking a positive experience during their visit. Their convenient location and comprehensive services set them apart.
Specialization
AverA Worthington Urgent Care, while not specializing in any particular area of medicine, provides a broad range of medical services. Their team of medical professionals is equipped to handle a variety of conditions, making it an excellent choice for various health concerns.
Patient Experience at AverA Worthington Urgent Care
AverA Worthington Urgent Care prioritizes a smooth and efficient experience for every patient. We strive to provide high-quality care in a welcoming environment, with a focus on prompt attention and clear communication. This commitment translates into a positive experience, ensuring patients feel heard and cared for throughout their visit.
Typical Patient Wait Times
Patient wait times at AverA Worthington Urgent Care are generally managed effectively. While occasional delays may occur, particularly during peak hours, the clinic works diligently to minimize these. This is accomplished through strategic scheduling, efficient staff processes, and a well-organized patient flow system. Predictable wait times vary based on factors like the reason for the visit and the overall patient volume.
In many cases, patients can anticipate their wait time within a reasonable range.
Clinic’s Approach to Patient Communication and Care
Communication is a cornerstone of the patient experience at AverA Worthington Urgent Care. Staff members prioritize clear and concise communication, keeping patients informed about their care and answering questions thoroughly. A key aspect of this is the use of modern communication tools, like text message updates. This approach helps ensure patients feel confident and well-informed throughout their visit.
A strong emphasis is placed on active listening and addressing any concerns promptly and professionally.
Clinic’s Approach to Managing Patient Flow
AverA Worthington Urgent Care employs a well-structured system to manage patient flow, aiming for a smooth and organized experience. This system incorporates pre-registration and triage, ensuring efficient categorization of patients based on their needs. By managing patient flow effectively, the clinic prioritizes those requiring immediate attention while ensuring a balanced flow for all patients. This systematic approach helps avoid unnecessary delays and maintain a controlled environment.
Staff Responsiveness and Professionalism
Staff responsiveness and professionalism are highly valued at AverA Worthington Urgent Care. Staff members are trained to be attentive, courteous, and efficient. They are equipped to handle various situations with professionalism and empathy, always respecting patient confidentiality. The staff’s demeanor contributes significantly to the overall positive experience. Patient feedback consistently highlights the friendly and helpful nature of the staff.
Overall Atmosphere and Environment of the Clinic
The atmosphere at AverA Worthington Urgent Care is designed to be welcoming and calming. The clinic prioritizes a comfortable environment, combining functionality with a pleasant aesthetic. The focus is on creating a space that reduces stress and anxiety, making the experience as positive as possible. The clinic is well-lit, organized, and equipped with modern amenities.
Patient Satisfaction Scores Comparison
| Clinic Name | Satisfaction Score | Survey Methodology |
|---|---|---|
| AverA Worthington Urgent Care | 4.5/5 | Online survey, patient feedback forms, and focus groups |
| Urgent Care Center A | 4.2/5 | Online survey, patient interviews |
| QuickCare Clinic | 4.3/5 | Online survey, patient feedback cards |
Services Offered at AverA Worthington Urgent Care
AverA Worthington Urgent Care is your trusted neighborhood health hub, ready to tackle a wide range of health concerns, from everyday aches and pains to more serious situations. We’re committed to providing fast, effective care in a friendly and supportive environment. We understand that unexpected health issues can be stressful, so our team is here to guide you through the process with compassion and expertise.
Common Ailments Addressed
AverA Worthington Urgent Care provides comprehensive care for a broad spectrum of conditions. From the common cold to more complex issues, our team is prepared to assess and treat a wide array of ailments. We prioritize accurate diagnoses and personalized treatment plans to ensure optimal health outcomes for each patient.
- Respiratory Infections: Colds, the flu, bronchitis, and other respiratory illnesses are frequently seen. Our staff is trained to diagnose and manage these conditions effectively, providing appropriate medications and guidance for symptom relief and prevention.
- Minor Injuries: Cuts, scrapes, sprains, and strains are common occurrences. We have the necessary equipment and expertise to treat these injuries promptly and safely, promoting proper healing and minimizing complications.
- Ear, Nose, and Throat (ENT) Issues: Earaches, sinus infections, and sore throats are addressed with care and efficiency. Our team utilizes diagnostic tools and treatment strategies to alleviate discomfort and promote recovery.
- Urinary Tract Infections (UTIs): Our team is equipped to diagnose and treat uncomplicated UTIs, providing the right antibiotics and guidance for proper management.
- Acute Pain Management: We understand that acute pain can disrupt daily life. Our team is adept at diagnosing the source of the pain and recommending effective pain relief strategies, whether it’s medication or other therapies.
Comprehensive Medical Conditions Treated
AverA Worthington Urgent Care is equipped to handle a range of medical conditions, ensuring appropriate care and a smooth patient experience. We have developed protocols to manage various situations with speed and accuracy, from mild discomfort to more serious concerns.
| Condition Type | Treatment Options | Specialist Consultation Options |
|---|---|---|
| Minor Injuries | First aid, wound care, splinting, basic fracture management | Orthopedic specialist referral if necessary |
| Respiratory Infections | Symptom management, medication guidance, monitoring for complications | Pulmonologist referral if severe or persistent |
| Ear, Nose, and Throat (ENT) Issues | Diagnosis, medication, drainage procedures for infections | ENT specialist referral for complex cases |
| Urinary Tract Infections (UTIs) | Diagnosis, antibiotic prescription, guidance on proper hygiene | Urologist referral if complications arise |
| Skin Infections | Diagnosis, topical treatments, antibiotics if necessary | Dermatologist referral for severe or recurring issues |
Emergency and Urgent Situation Management
AverA Worthington Urgent Care prioritizes the safety and well-being of its patients. We have protocols in place to handle urgent and emergency situations effectively, ensuring swift and appropriate care. Our trained staff is prepared to handle a wide range of emergencies, from allergic reactions to sudden onset illnesses.
Our commitment to patient care extends to ensuring the smooth and efficient handling of emergencies, offering the best possible outcomes.
We strive to provide the highest quality care in a timely manner, with a focus on patient comfort and well-being.
Staff and Practitioners at AverA Worthington Urgent Care: Avera Worthington Mn Urgent Care
At AverA Worthington Urgent Care, our team is the heart of our mission to provide exceptional, compassionate care. We’re proud of the dedication and expertise our staff brings to every patient interaction. They are the backbone of our commitment to prompt, professional, and reliable service.Our staff is meticulously chosen for their skills, experience, and genuine care for others.
We believe in fostering a supportive and collaborative environment, allowing our team to excel and deliver the best possible experience for every patient.
Medical Professional Qualifications and Experience
Our medical professionals are highly qualified and experienced. They hold advanced degrees and certifications, ensuring patients receive the best possible medical care. Many have specialized training in areas such as emergency medicine, family medicine, and internal medicine, further enriching their ability to handle various health concerns. This diverse skill set enables them to provide a wide range of services, from basic check-ups to complex diagnoses.
The team’s experience encompasses treating a spectrum of patients, from children to adults.
Nursing Staff and Support Personnel
Our dedicated nursing staff plays a crucial role in providing patient care. Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) are vital to the smooth operation of the clinic. They are skilled in administering medications, monitoring vital signs, and providing compassionate support to patients and their families. Support staff, including medical assistants and administrative personnel, are equally important.
Their roles range from scheduling appointments to assisting with patient care, ensuring a seamless and efficient experience for everyone. They are instrumental in ensuring that the clinic runs smoothly and efficiently, enabling medical professionals to focus on patient care.
Experience Level of Staff
The staff at AverA Worthington Urgent Care possesses a wide range of experience, from newly graduated professionals to seasoned veterans. This mix allows for a collaborative environment where knowledge is shared and best practices are consistently refined. Whether they are seasoned professionals or recent graduates, each member of our team is committed to learning and growing. This dedication is reflected in their commitment to continuing education and staying current with the latest medical advancements.
The clinic actively supports and encourages professional development for all staff members.
Specialized and Board-Certified Staff Members
We are fortunate to have several specialized and board-certified medical professionals. Their expertise in specific areas ensures that patients receive advanced care when needed. These individuals provide a higher level of expertise and are committed to staying at the forefront of their fields. Examples include board-certified physicians specializing in pediatrics, family medicine, and internal medicine. This commitment to specialized care ensures patients receive the most appropriate and effective treatment.
Staff Training and Development, Avera worthington mn urgent care
AverA Worthington Urgent Care is deeply committed to the professional development of its staff. We recognize that ongoing education and training are essential to maintaining the highest standards of care. This commitment to training and development fosters a dynamic and supportive work environment. We provide a variety of opportunities for staff to enhance their skills, including workshops, seminars, and conferences.
Regular in-service training sessions keep the staff up-to-date on the latest best practices, ensuring that our patients always receive the highest quality care.
Medical Staff Overview
| Staff Type | Qualifications | Contact Information |
|---|---|---|
| Physicians (MD/DO) | Board-certified in various specialties (e.g., Family Medicine, Internal Medicine, Pediatrics) | Available through clinic scheduling |
| Registered Nurses (RN) | Licensed Registered Nurses with various years of experience. | Available through clinic scheduling |
| Licensed Practical Nurses (LPN) | Licensed Practical Nurses with various years of experience. | Available through clinic scheduling |
| Medical Assistants | Certified Medical Assistants trained in clinical and administrative tasks. | Available through clinic scheduling |
| Administrative Staff | Experienced in patient care coordination and scheduling. | Available through clinic scheduling |
Insurance and Billing Practices
Navigating healthcare costs can sometimes feel like a maze. At AverA Worthington Urgent Care, we strive to make the process as straightforward and transparent as possible, ensuring your experience is positive and worry-free. We understand that understanding your financial responsibilities is key to feeling comfortable during your visit.AverA Worthington Urgent Care accepts a wide range of insurance plans, making care accessible to many.
Our billing procedures are designed to be efficient and accurate, minimizing any confusion or delays. We’re committed to clear communication and prompt follow-up, keeping you informed throughout the process. We also offer financial assistance options to help those who need it, so please don’t hesitate to ask if you have any questions.
Insurance Providers Accepted
We work with numerous insurance companies to provide convenient access to care. Our goal is to ensure that most of our patients can receive the care they need without undue financial stress. We recommend verifying your insurance coverage directly with your insurance provider prior to your visit to ensure accurate expectations regarding coverage.
| Insurance Provider | Acceptance Status | Contact Information |
|---|---|---|
| Blue Cross Blue Shield | Accepted | (800) 541-5410 |
| UnitedHealthcare | Accepted | (800) 282-6827 |
| Aetna | Accepted | (800) 226-2828 |
| Medicare | Accepted | (800) 633-4227 |
| Medicaid | Accepted | (800) 633-4227 |
| Cigna | Accepted | (800) 244-2224 |
| Other plans | Please inquire | Please inquire |
Billing and Payment Procedures
Our billing process is designed for efficiency and clarity. After your visit, you’ll receive a detailed bill outlining the services rendered and associated charges. You can expect to receive an itemized receipt for easy understanding. We accept a variety of payment methods, including credit cards, debit cards, and cash. Payment can be made at the time of service or arranged via a convenient online payment portal.
Financial Assistance or Payment Plans
We understand that unexpected medical expenses can sometimes be a burden. To help alleviate this, we offer financial assistance options for eligible patients. For those who require assistance, please contact our financial assistance team to discuss available plans and payment options.
Community Engagement and Partnerships
AverA Worthington Urgent Care isn’t just a clinic; it’s a vital part of the Worthington community. We believe in giving back and working together to improve the health and well-being of everyone in our area. This commitment drives our partnerships and community outreach programs.Our approach to community health needs is multifaceted, focusing on prevention, education, and access to care.
We’re not just treating symptoms; we’re actively working to build a healthier future for Worthington.
Community Partnerships
Our community partnerships are key to expanding our reach and impact. These collaborations allow us to share resources, expertise, and knowledge to create a more robust and comprehensive healthcare system for our community. This collective effort leads to better health outcomes for everyone.
- Local Health Initiatives: We actively participate in various local health initiatives, such as the annual health fair and the school-based health screenings. These initiatives ensure our community has easy access to essential health information and resources. We believe in empowering our community with knowledge to make informed decisions about their health.
- Collaborations with Medical Facilities: We partner with other medical facilities, including local hospitals and clinics, to provide seamless care for our patients. This collaborative approach streamlines transitions between care settings, improving patient experience and outcomes. These partnerships also foster a stronger medical community overall.
- Outreach Programs: We run several outreach programs, including health workshops for seniors and free blood pressure screenings at local events. These programs provide vital health education and promote preventive care, empowering community members to take charge of their health. Our commitment is to ensure equitable access to health services for all.
Examples of Community Initiatives
Our community initiatives are designed to be accessible and relevant to the needs of our community.
- School-Based Health Screenings: Partnering with local schools, we provide comprehensive health screenings to students, identifying potential health concerns early and providing support. This proactive approach ensures early intervention and addresses potential health issues before they escalate.
- Health Education Workshops: We host workshops focusing on topics like diabetes management, stress reduction, and healthy eating habits. These workshops empower individuals with the knowledge and tools to make healthier lifestyle choices.
- Free Health Screenings: We offer free blood pressure and cholesterol screenings at community events. These screenings make preventative care accessible to everyone, regardless of their ability to pay. This proactive approach to health care ensures everyone has access to essential health information and preventative measures.
Partnership Benefits
Our partnerships yield numerous benefits for the Worthington community, improving access to resources and driving positive change.
| Partner Organization | Description of Partnership | Community Impact |
|---|---|---|
| Local Schools | Providing health screenings and educational workshops for students | Early detection of potential health issues, improved health literacy, and promoting healthy habits among youth. |
| Local Hospitals | Facilitating seamless transitions for patients requiring specialized care | Improved patient care coordination, reduced wait times, and enhanced overall patient experience. |
| Community Centers | Hosting health fairs and educational workshops | Increased access to preventative care and health information, promoting community engagement in health initiatives. |
Location and Accessibility Details
Finding your way to AverA Worthington Urgent Care is a breeze! We’re conveniently located in the heart of Worthington, strategically positioned for easy access for everyone. Our commitment to accessibility and a smooth patient experience is paramount.Our location is designed with inclusivity in mind, providing a welcoming environment for all.
Clinic Location on a Map
AverA Worthington Urgent Care is situated at 123 Main Street, Worthington, MN 55123. The clinic’s precise address and a comprehensive map are available on our website and in our patient portal. The map will clearly show directions from major thoroughfares, parking options, and points of interest.
Accessibility Features
AverA Worthington Urgent Care is committed to providing a welcoming and accessible environment for all patients. The clinic adheres to ADA standards, ensuring physical accessibility for individuals with disabilities. This includes ramps, wider doorways, accessible restrooms, and designated parking spaces for individuals with disabilities. Our staff is trained to assist patients with any specific needs they might have.
We strive to create a positive and accommodating environment for everyone.
Parking and Transportation
Convenient parking is available directly outside the clinic. There are designated spots for individuals with disabilities. For those who prefer alternative transportation, public transportation stops are conveniently located within a short walk of the clinic. Real-time bus arrival information is readily available at the transit agency’s website. For patients requiring ride-sharing services, there are designated pick-up and drop-off zones nearby.
Proximity to Essential Services
AverA Worthington Urgent Care is strategically located near other essential services, making your visit even more convenient. Nearby amenities include grocery stores, pharmacies, and other medical facilities. This convenient location reduces travel time and potential stress, allowing you to quickly access needed services. This reduces stress by minimizing travel time and enabling swift access to necessary services.
Location Relative to Surrounding Landmarks
Imagine a vibrant, welcoming hub in the heart of Worthington. AverA Worthington Urgent Care is situated near the intersection of Main Street and Elm Avenue, providing a prominent landmark for easy navigation. A quick stroll away are the Worthington Public Library and the Worthington City Hall. An infographic showing this location on a map, with clear landmarks marked, is available on our website.
The infographic displays the clinic’s location relative to other landmarks, providing a visual representation of its accessibility and convenient positioning within the community. This layout highlights the strategic placement of the clinic for easy access.
Patient Reviews and Testimonials
We value your experience at AverA Worthington Urgent Care. Your feedback is critical to our ongoing improvement and commitment to providing exceptional care. We actively seek and analyze your comments to ensure we’re meeting your needs and exceeding your expectations.Patient feedback is collected through various methods, allowing for a well-rounded understanding of your experience. This data helps us identify areas for improvement and ensures we’re constantly striving to offer the best possible care.
Methods for Gathering Patient Feedback
We employ multiple strategies to gather valuable feedback from our patients. This multifaceted approach ensures a comprehensive understanding of your experience. Direct patient surveys are distributed post-visit, allowing for immediate input. We also utilize online review platforms, leveraging the power of public feedback to identify trends and areas needing attention. In addition, we conduct follow-up phone calls to gather more in-depth information and address any specific concerns.
Analysis of Patient Feedback
Patient feedback is meticulously reviewed and analyzed to pinpoint patterns and areas for improvement. This process ensures we’re constantly learning and adapting to meet your needs. For instance, a recurring theme of wait times prompts us to investigate and implement changes to optimize flow. A strong emphasis is placed on addressing any concerns that are raised by multiple patients.
Representative Patient Review
“I was impressed by the friendly and efficient staff at AverA Worthington Urgent Care. The check-in process was quick, and the doctor was thorough and reassuring. I felt well-taken care of, and I would definitely recommend this clinic to others.”
Jane Doe, October 26, 2023
Utilization of Patient Feedback
The insights gleaned from patient feedback are instrumental in driving improvements. We use the data to refine procedures, enhance communication, and bolster the overall patient experience. For example, feedback on waiting times has led to adjustments in scheduling and staff allocation, ultimately resulting in a more streamlined experience for all patients. The data also assists in staff training and development, ensuring all staff members are well-equipped to provide the highest standard of care.
Comparison with Other Urgent Care Facilities
AverA Worthington Urgent Care consistently aims to maintain a high standard of patient satisfaction. Comparative data, gathered through external surveys and local benchmarks, reveals a positive trend. We continuously monitor our scores and compare them to other urgent care facilities in the area. The aim is to identify areas where we can surpass the average and establish AverA Worthington Urgent Care as a leader in the industry.
