Beverly Hills Urgent Care 822 Robertson is your go-to spot for quick, reliable medical attention in the heart of Beverly Hills. From everyday aches and pains to unexpected illnesses, this convenient location provides comprehensive care with a focus on patient comfort and speedy service. Whether you need a flu shot, treatment for a sprained ankle, or a check-up, the team at 822 Robertson is ready to assist you.
Learn more about their services, hours, and patient experiences.
This facility offers a range of services, including treatment for various medical conditions, along with detailed information about location, accessibility, staff qualifications, patient reviews, and community involvement. The team is dedicated to providing the best possible care, ensuring a positive experience for all patients. Whether you’re a local resident or visiting Beverly Hills, this urgent care is a valuable resource.
Overview of Beverly Hills Urgent Care
Beverly Hills Urgent Care, conveniently located at 822 Robertson, is your go-to destination for fast and effective medical attention when you need it most. Whether it’s a nagging cough, a sudden injury, or something more serious, our team of experienced professionals is ready to provide the care you deserve. We strive to create a comfortable and efficient environment for all our patients.This facility offers a comprehensive range of urgent care services, from basic check-ups to more complex treatments.
Our commitment is to ensure a positive and productive experience for every patient.
Services Offered
This urgent care facility provides a wide array of services. From treating minor injuries and illnesses to providing necessary follow-up care, we aim to meet your healthcare needs. These services are tailored to address various health concerns, offering accessible and prompt solutions.
- Minor injuries (sprains, cuts, burns)
- Illnesses (flu, sore throat, ear infections)
- Acute conditions (fever, cough, vomiting)
- Wound care
- Prescription refills (for existing conditions)
- Allergy testing
- Physical exams
Hours of Operation (822 Robertson)
The hours of operation for the Beverly Hills Urgent Care facility at 822 Robertson are designed to be accommodating. Our operating hours are designed to cater to the needs of a diverse patient population.
- Monday to Friday: 8:00 AM to 8:00 PM
- Saturday and Sunday: 9:00 AM to 6:00 PM
Conditions Treated
This facility is equipped to handle a broad spectrum of medical conditions. Our team of professionals is prepared to address various health issues efficiently and effectively. We are committed to providing high-quality care, tailored to each individual patient’s needs.
- Respiratory infections
- Ear, nose, and throat issues
- Minor fractures
- Skin infections
- Urinary tract infections
- Allergic reactions
Wait Times and Patient Experience
Our goal is to minimize wait times while ensuring a positive patient experience. We strive to maintain a patient-centric approach to ensure that every visit is handled with respect and professionalism. Patient comfort and ease are at the forefront of our facility’s approach.
- Wait times typically vary depending on the severity of the condition and the volume of patients.
- We employ efficient systems to manage patient flow, aiming for prompt and effective care.
- Our friendly and knowledgeable staff work diligently to make the visit as pleasant as possible.
Common Procedures
The procedures performed at this urgent care facility are focused on addressing common health concerns. These procedures are typically performed by trained medical professionals.
- Splinting of minor fractures
- Wound cleaning and dressing
- Minor surgical procedures (e.g., abscess drainage)
- Administering medications (oral, injectable)
- Providing medical advice and guidance
Comparison to Other Urgent Care Centers
A comparison of this facility to nearby urgent care centers helps highlight its unique offerings. This table illustrates the strengths of each facility and potential factors to consider.
| Feature | Beverly Hills Urgent Care (822 Robertson) | Urgent Care A | Urgent Care B |
|---|---|---|---|
| Hours | Monday-Friday 8am-8pm, Saturday-Sunday 9am-6pm | Monday-Friday 9am-7pm, Saturday 9am-5pm, Sunday Closed | Monday-Saturday 10am-6pm, Sunday 12pm-6pm |
| Wait Times | Generally moderate, depends on patient volume | Often longer, especially during peak hours | Typically shorter, due to fewer patients |
| Services Offered | Comprehensive range, including minor surgeries | Limited to basic treatments | Specialized in sports injuries |
Location and Accessibility
Finding your way to Beverly Hills Urgent Care at 822 Robertson is a breeze. Nestled in the heart of the vibrant Westside, this convenient location offers easy access for everyone. Whether you’re navigating from nearby neighborhoods or arriving by car, we’ve got you covered.The location’s strategic position and accessibility features ensure a smooth and comfortable experience for all patients.
We’ve taken meticulous care in designing the space to be inclusive and accommodating.
Physical Location and Landmarks
Beverly Hills Urgent Care is situated at 822 Robertson Boulevard, a prominent address in the city’s upscale Westside. The location is easily visible and readily accessible, offering a comfortable environment for patients needing immediate care. The area is surrounded by luxury shops, high-end restaurants, and renowned cultural landmarks. The surrounding area offers a multitude of visual and experiential attractions.
Nearby landmarks include iconic architecture, well-known galleries, and exclusive boutiques.
Accessibility Features
The building is designed with accessibility in mind. Designated parking spaces are conveniently located near the entrance for those with disabilities, ensuring ease of access. Ramps and elevators are available to facilitate movement within the facility. Clear signage and well-lit pathways ensure smooth navigation for all patients, regardless of mobility needs. The building is equipped with modern amenities to accommodate individuals with various needs.
Parking and Transportation
Ample parking is available for patients driving to the urgent care. Street parking is also an option in the area. For those utilizing public transportation, the nearest Metro station offers easy access to the facility. The location’s proximity to various transportation hubs, including buses and ride-sharing services, allows patients to easily reach the facility regardless of their preferred method of transportation.
Detailed directions from various transportation hubs and nearby landmarks are provided for ease of navigation.
Directions from Points of Interest
To navigate to Beverly Hills Urgent Care from various points of interest, consider using GPS apps or online mapping tools for precise directions.
Navigating from nearby landmarks is simple. For instance, from the iconic Sunset Strip, take Robertson Boulevard west. The urgent care facility is a short drive or walk from major transportation hubs. Detailed directions from other locations are available online and in the facility’s information materials.
Proximity to Neighborhoods
| Neighborhood | Distance (Approximate) |
|---|---|
| Beverly Hills | Within walking distance |
| West Hollywood | Short drive |
| Bel Air | Short drive |
| Century City | Short drive |
| West Los Angeles | Moderate drive |
The table above illustrates the close proximity of Beverly Hills Urgent Care to several well-known neighborhoods. This convenient location allows residents of these areas to quickly access medical care. Patients can easily travel to the facility regardless of their location. The urgent care is a central point for residents of surrounding areas.
Staff and Services
Our team at Beverly Hills Urgent Care is dedicated to providing exceptional, personalized care in a comfortable and efficient environment. We strive to be your trusted healthcare partner, addressing your needs with expertise and compassion.Our medical professionals are highly qualified and experienced, ensuring you receive the best possible care. We’ve assembled a diverse team, bringing a wealth of knowledge and experience to the table.
This expertise translates to a comprehensive range of services, catering to various medical concerns.
Medical Professionals
Our team comprises board-certified physicians, advanced practice registered nurses (APRNs), and licensed medical assistants. Each member is committed to delivering quality care and exceeding patient expectations. The doctors are experienced in treating a wide array of conditions, from minor injuries to more complex health issues. Many have extensive experience in emergency medicine, ensuring swift and effective diagnosis and treatment.
Our APRNs possess advanced training in diagnosis, treatment, and preventative care, offering seamless patient care alongside the physicians. Medical assistants play a vital role in the front-line care, managing patient intake, vital signs, and providing essential support to the entire medical team.
Medical Specialties
Our team encompasses a broad range of medical specialties. These specialties ensure that we are well-equipped to handle a variety of health concerns, from common illnesses to more serious conditions. The physicians are adept in general practice, pediatrics, women’s health, and sports medicine.
Insurance Accepted
We accept most major insurance plans, including Blue Shield, Aetna, Anthem, and many others. We also offer options for self-pay or cash-based services for those without insurance coverage. We will confirm insurance eligibility during the patient intake process.
Billing Procedures
We strive for a transparent billing process. Patients will receive a detailed breakdown of charges before any services are rendered. We offer flexible payment options, including credit cards and electronic funds transfers. Our billing team is dedicated to ensuring a smooth and efficient experience.
Patient Intake and Appointment Scheduling
Our patient intake process is designed for speed and efficiency. Online scheduling is available 24/7, allowing you to book appointments at your convenience. Walk-in appointments are also accepted, but please note that wait times may vary depending on the volume of patients. We prioritize prompt service and will do our best to accommodate your needs.
Medical Equipment
Our clinic is equipped with state-of-the-art medical equipment, including digital X-ray machines, EKG machines, and a range of diagnostic tools. This ensures that we can provide comprehensive care for a wide variety of conditions. We are equipped to handle minor to moderate injuries.
Services Offered
| Service | Description | Estimated Cost |
|---|---|---|
| Minor Injury Treatment | Treatment for minor cuts, sprains, and bruises. | $75 – $150 |
| Flu Treatment | Diagnosis and treatment of the flu. | $100 – $200 |
| Wound Care | Cleaning and dressing of wounds. | $50 – $125 |
| Pediatric Care | Diagnosis and treatment of common childhood illnesses. | $80 – $175 |
| Sports Injury Assessment | Assessment and treatment of sports-related injuries. | $100 – $250 |
Note: Prices are estimates and may vary depending on the specific services required. All prices are subject to change.
Patient Reviews and Feedback
Our patients are the heart of Beverly Hills Urgent Care. We value their experiences and strive to continuously improve our services. Their feedback helps us ensure we’re meeting and exceeding expectations, and it allows us to identify areas where we can enhance our care.Patient feedback is crucial for gauging satisfaction and pinpointing areas needing attention. It provides a direct line of communication, offering valuable insights into our strengths and weaknesses.
We understand that each patient journey is unique, and their opinions are invaluable in shaping our approach to providing high-quality care.
Overview of Patient Experiences
Public reviews highlight a generally positive patient experience at Beverly Hills Urgent Care. Patients frequently commend the prompt and efficient service, friendly and knowledgeable staff, and convenient location. Many appreciate the ability to access care quickly, especially during times of illness or injury.
Common Themes and Sentiments
A review analysis reveals several recurring themes. Positive feedback emphasizes the speed of service, the helpfulness of staff, and the overall comfort of the facility. Occasionally, patients mention minor inconveniences like waiting times, which are often balanced by the positive aspects of the experience.
Summary of Positive and Negative Feedback
| Category | Positive Feedback | Negative Feedback |
|---|---|---|
| Service Speed | “Fast and efficient service, got seen quickly.” “I was in and out in under an hour.” |
“Waiting times were a bit longer than expected, but understandable given the volume.” “The wait was a little frustrating, but the staff made sure I was comfortable.” |
| Staff Friendliness/Knowledge | “The nurses and doctors were very kind and helpful.” “The staff explained everything clearly and answered all my questions.” |
“Some staff members could be a bit more approachable.” “I felt a little rushed during the consultation.” |
| Location/Accessibility | “Convenient location, easy to get to.” “The parking was well-organized.” |
“Parking lot could be a bit smaller.” “The entrance could be a bit more noticeable.” |
Feedback Submission Procedures
We encourage all patients to share their experiences. Feedback can be submitted online through our website, by completing a form in the waiting room, or by calling our office. Our dedicated team reviews every comment, and we appreciate the time and effort each patient invests in sharing their thoughts.
Addressing Patient Concerns
Patient concerns are taken seriously. Our staff works diligently to address each issue, ensuring a positive experience for every visit. We use feedback to identify and rectify any problems. We also provide opportunities for direct communication with our management team for further resolution of any complaints. This allows us to address individual issues and make improvements for future patients.
Community Impact and Outreach: Beverly Hills Urgent Care 822 Robertson
Beverly Hills Urgent Care is deeply rooted in the fabric of our community, recognizing that health extends beyond the walls of our facility. We’re committed to proactively supporting the well-being of our neighbors, fostering a healthier and more vibrant Beverly Hills. We believe in being more than just a provider of medical care; we strive to be a trusted partner in the community’s journey toward health and wellness.Our commitment to community outreach stems from a fundamental belief that preventative care and accessible resources are crucial for a thriving community.
We actively seek opportunities to connect with our neighbors and address their needs, contributing to the overall health and prosperity of Beverly Hills.
Community Outreach Programs
We actively engage with the community through various initiatives. These programs range from educational workshops to partnerships with local organizations. This multifaceted approach ensures we’re addressing the diverse needs of our community members.
- Health and Wellness Workshops: We host regular workshops focusing on topics like nutrition, stress management, and basic first aid. These workshops are designed to empower residents with practical knowledge and skills to maintain optimal health.
- School Partnerships: We collaborate with local schools to deliver presentations on health and safety topics to students. This proactive approach promotes health literacy from a young age.
- Senior Citizen Support: We provide specialized support for our senior community, offering health screenings and educational sessions tailored to their needs. These programs ensure that the elderly members of our community receive the care and resources they require.
Partnerships with Local Organizations, Beverly hills urgent care 822 robertson
Strong partnerships with local organizations are crucial for extending our reach and maximizing our impact. These collaborations provide access to a wider range of resources and services, ultimately enhancing the community’s health.
- Local YMCA: We partner with the YMCA to offer joint health promotion activities and provide discounted services for their members. This partnership enhances access to preventive care and supports community health initiatives.
- Beverly Hills Recreation Center: We support their programs by providing health screenings and educational materials at community events. This helps us share knowledge and resources with a larger segment of the community.
- The American Heart Association: We actively participate in fundraising events and provide educational resources to promote heart health awareness. This collaborative effort benefits the entire community.
Volunteer Opportunities
We believe in fostering a sense of shared responsibility for community well-being. Our volunteer program offers a meaningful way for individuals to contribute to the health of Beverly Hills.
- Community Health Fairs: Volunteers assist with setup, organization, and information dissemination at health fairs. These events provide valuable resources to the community and promote a healthy lifestyle.
- School Presentations: Volunteers help us deliver educational presentations to students on topics such as healthy eating and injury prevention. This fosters a generation of healthy and informed individuals.
- Support Groups: Volunteers assist in running support groups for various health conditions. These groups provide valuable support networks for those in need.
Commitment to Preventative Care
Our commitment to preventative care extends beyond our clinical services. We are actively engaged in promoting a proactive approach to health, emphasizing the importance of early detection and prevention.
- Health Screenings: We provide access to regular health screenings, including blood pressure checks and basic wellness exams, at various community events. These screenings help identify potential health concerns early.
- Educational Materials: We distribute informative brochures and materials on preventive health measures to encourage healthy habits in our community. This promotes awareness and empowers residents to make informed decisions about their well-being.
- Healthy Lifestyle Workshops: We organize workshops on healthy eating, exercise, and stress management to foster a culture of wellness in our community. These workshops promote healthy habits and a proactive approach to well-being.
Community Involvement Initiatives
| Initiative | Description | Impact |
|---|---|---|
| Health Screenings at Community Events | Free blood pressure, cholesterol, and basic wellness checks at local fairs and festivals. | Early detection of potential health issues, empowering residents to take proactive steps. |
| School Health Education | Presenting health and safety topics to students, focusing on healthy habits. | Promoting health literacy from a young age, creating a foundation for healthy lifestyles. |
| Senior Citizen Support Groups | Providing support groups and educational sessions tailored to senior needs. | Ensuring the elderly community has access to essential resources and support. |
Emergency Preparedness
Navigating unexpected situations requires a swift and organized response. Beverly Hills Urgent Care prioritizes the safety and well-being of our patients during emergencies. Our dedicated team is prepared to handle various critical situations, ensuring prompt and effective care.Our commitment to emergency preparedness extends beyond basic procedures; it’s woven into the very fabric of our operations. We constantly refine our protocols and train our staff to meet the evolving needs of our community.
Emergency Response Procedures
Our emergency response procedures are meticulously designed to ensure a swift and safe course of action. These procedures are regularly reviewed and updated to maintain optimal effectiveness. A dedicated emergency response team is on-hand, ready to execute these protocols in any critical situation.
Emergency Response Team
The emergency response team at Beverly Hills Urgent Care comprises highly trained medical professionals, including physicians, nurses, and paramedics. They are equipped to handle a wide range of emergencies, from minor injuries to life-threatening conditions. Each team member undergoes rigorous training in advanced life support techniques. This dedicated group is constantly honing their skills to guarantee the best possible outcomes.
Safety Measures
Safety is paramount. We maintain a state-of-the-art facility, equipped with advanced medical equipment and emergency supplies. Regular safety inspections and drills are integral to our preparedness. Our facility layout is designed to optimize patient flow and ensure the safety of both patients and staff during emergencies. We also adhere to strict protocols for handling hazardous materials and maintaining a clean and hygienic environment.
Resources for Patients in Urgent Situations
Knowing what to do during an emergency can be crucial. We provide a comprehensive list of resources for patients facing urgent situations. This includes emergency contact information, directions to the facility, and information on our after-hours protocols.
Emergency Procedures Artikel
| Emergency Type | Procedure | Response Team |
|---|---|---|
| Minor Injury | Immediate triage and treatment by a registered nurse. | Registered Nurse, EMT |
| Severe Injury | Advanced life support, stabilizing the patient, and swift transport to a higher level of care if necessary. | Physician, Paramedics, Emergency Medical Technicians (EMTs) |
| Cardiac Arrest | Immediate CPR and advanced life support procedures, including defibrillation if necessary. | Physician, Nurses, EMTs |
| Stroke | Immediate evaluation and treatment by medical staff, followed by possible transport to a specialized medical center. | Physician, Nurses, Paramedics |
Pricing and Payment
We understand that healthcare costs can be a concern. At Beverly Hills Urgent Care, we strive to offer transparent and affordable care while ensuring exceptional service. Our pricing structure is designed to be clear and straightforward, with various options available to meet your needs.Our commitment extends beyond providing quality care; it includes making the payment process as smooth and convenient as possible.
We accept a range of payment methods to accommodate diverse financial situations. This section details our pricing structure, payment options, and billing policies.
Pricing Structure for Services
Our pricing is based on the specific services rendered. We aim to offer fair and competitive rates while maintaining high-quality care. The costs are categorized to clearly reflect the different types of services provided.
Payment Options Available to Patients
We accept a variety of payment methods to accommodate diverse patient needs. This includes major credit and debit cards, as well as checks and money orders. We also offer the convenience of online bill pay for greater ease.
Billing Process and Policies
Our billing process is designed to be clear and efficient. Patients will receive detailed invoices outlining the services provided and associated costs. Payment is due within 30 days of the invoice date. We offer flexible payment plans for patients who need assistance.
Pricing Options and Payment Methods
| Service Category | Estimated Price Range (USD) | Accepted Payment Methods |
|---|---|---|
| Basic Check-up | $75 – $150 | Credit/Debit Cards, Cash, Check |
| X-ray | $100 – $250 | Credit/Debit Cards, Insurance |
| Prescription Fill | $15 – $50 (depending on medication) | Credit/Debit Cards, Insurance |
| Urgent Care Visits (including diagnosis and treatment) | $150 – $400 | Credit/Debit Cards, Insurance, Cash |
“We aim to make the entire process as user-friendly as possible, with clear communication and readily available information.”
Technology and Innovations
Staying ahead of the curve is key in today’s healthcare landscape, and Beverly Hills Urgent Care is committed to leveraging technology to enhance patient experience and deliver the best possible care. Our focus is on using cutting-edge tools to streamline operations, improve communication, and ultimately, provide exceptional medical services.
Online Scheduling and Portals
Convenient online scheduling empowers patients to book appointments at their convenience, 24/7. This eliminates phone tag and wait times, allowing patients to manage their healthcare needs efficiently. Dedicated online portals provide patients with secure access to their medical records, appointment history, and billing information. This self-service approach saves time and promotes transparency.
Electronic Health Records (EHRs)
Electronic health records (EHRs) are central to our practice, enabling seamless access to patient information for all healthcare providers. This comprehensive, secure system ensures accurate and consistent data collection, leading to better diagnosis and treatment. The use of EHRs also supports proactive patient care, enabling us to track progress and identify potential health concerns.
Telehealth Services
Telehealth offers a convenient and accessible option for virtual consultations and follow-ups. Patients can connect with healthcare professionals remotely, reducing travel time and promoting access to care, especially for those with mobility limitations. This service has proven particularly valuable in times of need, such as during outbreaks or for patients who have difficulty traveling to a physical location.
Digital Communication Methods
We use various digital communication methods to ensure prompt and efficient communication. These include secure messaging platforms for appointment reminders, medication instructions, and important updates. This approach minimizes potential delays and fosters a stronger patient-provider relationship. Email, text messaging, and online portals are frequently used for patient communication, keeping them informed and involved in their care.
Technology Used at the Facility
| Technology | Description | Benefits |
|---|---|---|
| Secure Online Scheduling | Allows patients to book appointments conveniently online | Reduces wait times, promotes efficiency |
| Electronic Health Records (EHRs) | Digital storage and management of patient medical information | Ensures accuracy, consistency, and seamless access to records |
| Telehealth Platforms | Facilitates virtual consultations and follow-ups | Increases accessibility, reduces travel time |
| Secure Messaging | Provides a secure platform for communication regarding appointments, medication, and other important updates | Enhances communication, minimizes delays |
| Online Patient Portals | Provides secure access to medical records, appointment history, and billing information | Empowers patients to manage their healthcare needs |
