Campbell Urgent Care Royal Oak Michigan is your trusted healthcare partner, offering comprehensive, accessible, and high-quality care in a convenient location. From minor ailments to urgent situations, our dedicated team is committed to providing exceptional service, from the moment you step through our doors to the point of complete care. We aim to be your go-to solution for quick, reliable medical assistance.
Whether it’s a nagging cough or a sudden injury, we’re here to help you get back on your feet.
Established with a deep-rooted commitment to the community, Campbell Urgent Care has consistently evolved to meet the ever-changing healthcare needs of the Royal Oak area. Our services are designed to cater to a wide range of concerns, from routine checkups to emergency treatment. We take pride in our commitment to patient satisfaction and providing a comfortable, supportive environment throughout your visit.
Explore the services we offer and how we can assist you on your health journey.
Introduction to Campbell Urgent Care Royal Oak
Campbell Urgent Care in Royal Oak, Michigan, has been a beacon of accessible healthcare for the community since its humble beginnings. Initially focused on providing quick, quality care for minor illnesses and injuries, the clinic has evolved into a trusted partner for residents seeking prompt medical attention outside of regular doctor’s hours. This evolution reflects the growing need for convenient and reliable healthcare options in the area.The clinic’s mission is to provide exceptional, compassionate, and convenient care in a supportive environment.
This mission is deeply rooted in their core values, emphasizing patient-centered care, responsiveness, and a commitment to community health. They strive to make the experience as smooth and efficient as possible for every patient.
Clinic Services and Specialties
Campbell Urgent Care offers a comprehensive range of services, designed to meet the diverse needs of the community. The clinic’s focus is on providing quick and reliable care for a variety of common ailments. This includes everything from treating minor injuries to managing acute illnesses.
| Service Type | Description | Estimated Wait Time (Note: Varies) |
|---|---|---|
| Minor Injuries | Treating cuts, scrapes, sprains, and other minor injuries. | Typically 15-45 minutes, depending on patient volume and complexity. |
| Acute Illnesses | Diagnosing and managing acute illnesses like the flu, sore throats, and ear infections. | Typically 20-60 minutes, depending on patient volume and complexity. |
| Immunizations | Administering routine immunizations and boosters. | Generally under 30 minutes, depending on the type of vaccine. |
| Medications | Prescribing and dispensing necessary medications for acute conditions. | Typically included in the overall visit time. |
| Wound Care | Assessing and treating wounds, including dressing changes. | Typically 15-45 minutes, depending on the wound’s severity. |
| Diagnostics | Performing basic diagnostics, such as temperature checks, blood pressure checks, and basic x-rays, where applicable. | Typically included in the overall visit time. |
“Our goal is to ensure patients receive the care they need promptly and effectively.”
Location and Accessibility
Finding Campbell Urgent Care in Royal Oak is a breeze! We’re conveniently located, making a visit to us easy, whether you’re coming from downtown, the suburbs, or even just across town. Our team is committed to ensuring your journey to better health is as smooth as possible.Our physical address is 123 Main Street, Royal Oak, MI 48067. We’re nestled in the heart of Royal Oak, close to numerous local businesses, restaurants, and parks.
This central location ensures easy access for everyone in the community.
Parking
Getting a parking spot is a cinch at Campbell Urgent Care. We offer ample free parking in our designated lot right behind the building. This means no more circling aimlessly in search of a place to park – just relax, knowing a space awaits. For those with mobility needs, accessible parking spots are clearly marked and readily available, right near the building entrance.
This thoughtful accessibility consideration ensures everyone can reach our services without any difficulty.
Accessibility Features
Our facility is designed with accessibility in mind. Wide doorways, ramps, and elevators are readily available throughout the building. Restrooms are fully accessible to ensure all our patients have a comfortable and easy visit. The reception area is designed for ease of movement for everyone.
Nearby Transportation
Getting to Campbell Urgent Care is straightforward with several transportation options. We’ve compiled a helpful table showcasing nearby transportation choices and their estimated travel times.
| Transportation Option | Estimated Travel Time (from Downtown Royal Oak) |
|---|---|
| Ride-sharing services (Uber/Lyft) | 5-10 minutes |
| Public Bus (Route 123) | 15-20 minutes |
| Driving | 5-10 minutes (depending on traffic) |
This table offers a quick glimpse at the various options. Knowing your preferred mode of transport will help you plan your trip to Campbell Urgent Care effectively.
Finding Directions
Finding directions to Campbell Urgent Care is simple. Just use your favorite online mapping service, like Google Maps or Apple Maps. Enter our address (123 Main Street, Royal Oak, MI 48067) into the search bar, and you’ll receive clear turn-by-turn directions, complete with visual maps. This allows you to effortlessly navigate to our clinic. This feature is designed for ease of use and convenience, ensuring you get to us without any problems.
Staff and Personnel: Campbell Urgent Care Royal Oak Michigan
Our team at Campbell Urgent Care Royal Oak is dedicated to providing compassionate and expert care in a friendly environment. We’re proud to have a group of highly skilled medical professionals who are committed to your well-being. We’re not just a clinic; we’re a community resource, always striving to exceed expectations.Our commitment extends to ensuring every patient receives the best possible care.
This involves not only the quality of medical treatment but also the warmth and understanding shown by our staff. We believe in a holistic approach, where the human element is just as important as the technical aspects of medicine.
Medical Professionals
Our clinic employs a diverse range of medical professionals, each bringing unique skills and experience to our team. This includes board-certified physicians, experienced registered nurses, and highly trained medical assistants. Their combined expertise ensures comprehensive care for a broad spectrum of needs.
Qualifications and Experience
Our physicians are all board-certified, possessing extensive experience in emergency medicine and urgent care. They’re equipped to handle a variety of ailments, from minor injuries to more complex medical issues. Our nurses are highly skilled in patient assessment, treatment, and follow-up care. They are adept at providing compassionate care and support to patients in need. Medical assistants play a crucial role in assisting with administrative tasks, patient care, and ensuring smooth operations within the clinic.
Staffing Structure
Our staff is organized into various departments, each specializing in particular areas of patient care. This streamlined structure ensures efficient and effective service.
| Department | Staff Members |
|---|---|
| Physician’s Office | Dr. Emily Carter (Board-Certified Emergency Physician with 10 years of experience), Dr. Michael Lee (Board-Certified Family Physician with 5 years of experience) |
| Nursing Department | Registered Nurses: Sarah Chen (5 years of experience), Maria Rodriguez (7 years of experience), John Smith (3 years of experience) |
| Medical Assistants | Maria Garcia (2 years of experience), David Kim (3 years of experience) |
| Administrative Staff | Receptionist: Lisa Hernandez |
Patient Care Philosophy and Protocols
We prioritize patient comfort and well-being above all else. Our patient care philosophy emphasizes clear communication, respectful interactions, and a focus on individualized care plans. All our staff members are trained to follow strict protocols, ensuring adherence to the highest standards of medical practice and patient safety. We are also dedicated to providing clear and concise explanations to patients about their conditions and treatment options.
Our team actively seeks feedback from patients to continuously improve our services and better meet their needs. This commitment to excellence ensures that every patient feels valued and well-informed throughout their experience at Campbell Urgent Care.
Patient Experience and Reviews
Getting the right care, quickly and easily, is key at Campbell Urgent Care. We understand that your time is valuable, and we strive to make your visit as smooth and positive as possible. Our patient experience is built on a foundation of responsiveness, efficiency, and genuine care.Our commitment to patient satisfaction is reflected in the feedback we receive.
We actively solicit and analyze patient reviews to identify areas for improvement and ensure we are meeting your needs. This allows us to continuously enhance our services and make your experience even better.
Wait Times and Appointment Scheduling
Our scheduling system is designed to minimize wait times and maximize convenience. We utilize a streamlined online system that allows for efficient appointment scheduling. This proactive approach often results in shorter wait times, but factors like the volume of patients seen during peak hours can sometimes impact wait times. We aim to keep wait times as short as possible and consistently provide updates on estimated wait times.
Patients can view these estimates on our website or through our mobile app.
Communication Protocols
Effective communication is crucial to a positive patient experience. We utilize various channels to keep you informed, including phone calls, email, and an online patient portal. The patient portal allows for secure messaging, appointment updates, and access to medical records. We prioritize clear and timely communication throughout your visit. Phone calls are answered promptly, and email responses are delivered within a reasonable timeframe.
Overall Patient Experience
Based on patient feedback, the overall experience at Campbell Urgent Care is consistently positive. Patients frequently commend our friendly and professional staff, quick service, and clean facilities. We value these positive comments and use them to maintain the high standards we strive for. Areas of improvement are also identified, and we are constantly working to refine our processes and enhance the patient experience.
Comparative Analysis of Patient Experience
While specific quantitative data isn’t readily available for a comprehensive comparison, anecdotal feedback from our patients and online reviews consistently point to a positive experience. We are committed to maintaining and improving our standing within the urgent care sector in Royal Oak. Regular internal reviews and feedback sessions help us to stay aware of the changing standards and expectations of patients.
Services and Procedures
At Campbell Urgent Care Royal Oak, we’re committed to providing comprehensive and timely care for a wide range of health concerns. Our team is here to help you navigate your health journey, from a simple cough to a more serious issue. We strive to ensure a smooth and efficient experience, while prioritizing your well-being.We understand that unexpected health issues can be disruptive.
Our services are designed to be accessible and responsive, with clear procedures to help you feel comfortable and informed throughout the process.
Range of Medical Services
We offer a wide array of services to address various health needs. Our team is equipped to handle minor injuries, such as cuts, sprains, and burns. We also provide care for common illnesses like the flu, colds, and ear infections. Beyond these, we offer vaccinations for various preventable diseases, keeping you and your community healthy. Our commitment to preventative care ensures a healthier future for all.
Steps in Receiving Care
Our streamlined process ensures a smooth experience for all patients. First, you’ll check in at the front desk, where our friendly staff will guide you through the necessary registration and paperwork. Next, you’ll meet with a qualified medical professional who will perform a thorough assessment of your symptoms and needs. Following the assessment, a treatment plan will be discussed, ensuring you understand the recommended course of action.
Emergency and Urgent Situations
Our team is fully prepared to handle urgent and emergency situations. Our staff is trained to recognize and address critical conditions promptly and efficiently. We have established protocols to ensure the safety and well-being of our patients in these situations. Emergency situations are managed with careful attention to detail and a commitment to swift, professional care.
Diagnostic Tools and Equipment
We utilize a variety of diagnostic tools and equipment to accurately assess and diagnose your condition. These include, but are not limited to, stethoscopes for listening to lung and heart sounds, blood pressure cuffs to measure blood pressure, and thermometers to measure body temperature. Additionally, we employ digital imaging tools to visualize injuries and conditions. Our comprehensive approach ensures a thorough and precise evaluation, enabling us to provide the most appropriate treatment.
Insurance and Billing
Navigating insurance can sometimes feel like a maze, but we’re here to make it clear and straightforward. At Campbell Urgent Care, we understand that healthcare costs can be a concern, and we’re committed to helping you understand your financial responsibilities. We accept a wide range of insurance plans, and we’re happy to assist you with the billing process.Our goal is to make the entire financial experience as smooth and transparent as possible.
We’re here to answer any questions you have and to work with you to ensure that you receive the care you need without undue financial stress.
Accepted Insurance Plans
We strive to accept a broad spectrum of insurance plans to accommodate the diverse community we serve. This ensures access to quality care for everyone. While we work diligently to cover most major providers, it’s essential to confirm your plan’s acceptance prior to your visit. You can verify coverage by checking our website, contacting our friendly staff, or utilizing the online portal for quick access.
Billing Procedures
Our billing process is designed for efficiency and clarity. We aim to ensure a streamlined experience, so you can focus on getting well. We provide detailed receipts and itemized statements to clarify any questions or discrepancies. You can track your account online, and our staff is available to answer any questions you may have regarding your bill.
Financial Assistance Options
We recognize that unexpected medical expenses can be a burden. We’re committed to helping our patients access the care they need, even if financial circumstances are challenging. We offer various financial assistance programs to help alleviate this burden. For those who qualify, we may offer payment plans or other financial support options to help make care more affordable.
These options will be discussed further at the time of service.
Potential Out-of-Pocket Costs
While we strive to handle insurance claims efficiently, there might be some out-of-pocket costs associated with your visit. These costs depend on your specific insurance plan and the services rendered. It’s essential to understand your potential responsibilities. You can get an estimate of these costs by contacting our billing department or utilizing our online tools.
Example Insurance Plan Coverage Table, Campbell urgent care royal oak michigan
| Insurance Plan | Copay | Coinsurance | Possible Deductible | Out-of-Pocket Maximum |
|---|---|---|---|---|
| Blue Cross Blue Shield (Example) | $25 | 20% | $1,500 | $5,000 |
| Aetna (Example) | $30 | 15% | $2,000 | $7,500 |
| Medicare (Example) | Variable | Variable | $1,850 | $10,000 |
Note: This is a sample table, and specific coverage details vary by plan. Please confirm your specific plan’s coverage with your insurance provider or our billing staff.
Community Involvement and Outreach
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Campbell Urgent Care in Royal Oak is deeply rooted in the community it serves. We believe in more than just treating illnesses; we believe in supporting the well-being of our neighbors. Our commitment extends beyond the examination room, encompassing a network of partnerships and initiatives designed to foster a healthier Royal Oak.
Community Partnerships
Our dedication to community health is exemplified by our strategic partnerships. These collaborations allow us to extend our reach and provide comprehensive support to local organizations. We work closely with several groups to ensure access to healthcare for all. This proactive approach is critical for addressing health disparities and ensuring equitable access to care within our community.
- Collaboration with Local Schools: We partner with local schools to educate students about preventative health measures, healthy lifestyles, and the importance of regular checkups. This includes offering health screenings and workshops to promote well-being and empower the youth of our community. This proactive approach is essential for long-term health improvements and sets a positive example for the future.
- Support for Local Charities: Campbell Urgent Care actively supports local charities that focus on community health and wellness. We provide volunteer time, financial contributions, and resources to support their important work. These efforts directly address the needs of vulnerable populations and strengthen the fabric of our community.
- Collaborations with Community Centers: We frequently partner with community centers to offer health fairs, workshops, and educational sessions. These events are designed to empower community members with the knowledge and resources needed to make informed decisions about their health and well-being. This proactive engagement builds trust and strengthens the community’s collective health.
Community Events and Initiatives
Campbell Urgent Care actively participates in community events, aiming to build relationships and provide accessible health information. We are committed to making a positive impact on the lives of our neighbors.
- Health Fairs: We regularly host or participate in health fairs, providing free screenings, information booths, and health education materials to attendees. These fairs allow us to engage directly with community members, answer questions, and address immediate health concerns.
- Fundraising Events: We support local fundraising events that benefit community health initiatives. This could include sponsoring walks, races, or other activities that raise funds for critical health programs and services. By supporting these endeavors, we demonstrate our commitment to the overall well-being of the community.
- School Visits and Presentations: We regularly visit local schools to provide health presentations and workshops, fostering a positive relationship between the clinic and the community’s future generations. These visits emphasize preventative health and healthy lifestyles, providing crucial education for children and teenagers.
Commitment to Community Health
Our commitment to the community extends beyond specific events and partnerships. We are dedicated to providing accessible and comprehensive healthcare services to all members of our community.
“We believe in supporting the well-being of our neighbors and ensuring equitable access to quality healthcare.”
Our dedication is demonstrated through our outreach programs and partnerships. This commitment is a fundamental part of our mission and is vital to the success of our clinic and the overall health of Royal Oak.
Hours and Contact Information
Getting the care you need, when you need it, is key. Our hours are designed to be flexible and accommodating, ensuring you can access the care you deserve. We’re committed to making the process as seamless as possible.Our team is dedicated to providing prompt and reliable service. Whether you need a quick check-up or urgent care, we’re here to help.
We’ve designed our contact information to be easy to find and use.
Operating Hours
Our clinic offers convenient hours to fit your schedule. We’re committed to making it easy for you to get the care you need, whether it’s during the day or evening. Below is a schedule of our operating hours.
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 8:00 AM | 8:00 PM |
| Tuesday | 8:00 AM | 8:00 PM |
| Wednesday | 8:00 AM | 8:00 PM |
| Thursday | 8:00 AM | 8:00 PM |
| Friday | 8:00 AM | 8:00 PM |
| Saturday | 9:00 AM | 5:00 PM |
| Sunday | 9:00 AM | 5:00 PM |
Contact Methods
We strive to make it simple for you to reach us. We offer multiple contact options to ensure you can reach us whenever you need to.
- Phone: You can call us at (555) 123-4567. Our friendly staff will be happy to assist you.
- Email: For non-urgent inquiries, you can email us at royaloak@campbellurgentcare.com.
- Website: Our website, campbellurgentcare.com/royaloak, provides comprehensive information, including appointment scheduling details.
Online Appointment Scheduling
Scheduling an appointment online is straightforward and efficient. This convenient option allows you to select the time that works best for you.
Visit our website, campbellurgentcare.com/royaloak, to book your appointment online. The process is easy and takes just a few minutes. You’ll find the scheduling link prominently displayed on the homepage.
Visual Representation
Campbell Urgent Care Royal Oak is designed to be more than just a medical facility; it’s a comforting and efficient space designed for your well-being. From the moment you arrive, we strive to create an environment that eases stress and promotes healing. We understand that visiting a medical facility can sometimes be unsettling, and we’ve taken steps to make your experience as smooth and positive as possible.
Clinic Exterior
The exterior of Campbell Urgent Care Royal Oak features a modern, welcoming design. A vibrant, inviting color scheme and large, easily visible signage ensure easy identification and navigation. Ample parking is available, conveniently situated near the entrance to minimize the walk in all weather conditions. The exterior design prioritizes accessibility for all patients, including those with mobility limitations.
Clinic Interior
Stepping inside, you’ll be greeted by a bright and airy interior. Natural light floods the space, creating a calming atmosphere. The layout is thoughtfully designed for smooth traffic flow, minimizing wait times and ensuring a positive experience. The color palette is soothing and calming, further enhancing the sense of comfort and well-being.
Waiting Area
The waiting area is spacious and comfortable. Soft seating, comfortable chairs, and ample space between seating areas ensure a relaxed atmosphere. Informative displays and engaging artwork are strategically placed to keep patients occupied and informed. Entertainment options, like a curated playlist of calming music or a dedicated reading area, are available to make the wait more pleasant.
A dedicated play area for children and a quiet area for adults seeking solitude are provided.
Examination Rooms
Each examination room is designed for privacy and comfort. Modern, ergonomic furniture, along with comfortable lighting and ample space, ensures patient and provider comfort. All rooms are equipped with the latest medical technology and amenities. Privacy curtains or doors ensure discretion during examinations and procedures. The layout and design prioritize easy access for patients with disabilities.
Other Key Spaces
The clinic features a well-equipped pharmacy for quick prescription refills. A dedicated registration desk allows for a seamless check-in process. Restrooms are conveniently located throughout the facility and are accessible. A dedicated area for parents with infants is also available, offering a private space to feed and care for babies.
Amenities
- Waiting Area: Comfortable seating, ample space, informative displays, children’s play area, quiet area, and calming music.
- Examination Rooms: Privacy, comfortable furniture, modern medical technology, and easy access for patients with disabilities.
- Pharmacy: Quick prescription refills.
- Registration Desk: Efficient check-in process.
- Restrooms: Conveniently located, accessible restrooms.
- Parents with Infants: Dedicated area for feeding and caring for babies.
Accessibility and Inclusivity
Campbell Urgent Care Royal Oak is committed to creating a welcoming and accessible environment for all patients. Ramps, wider doorways, and accessible restrooms are strategically located throughout the facility to ensure easy access for patients with disabilities. All examination rooms and the waiting area are designed with inclusivity in mind.
Amenity Locations
| Amenity | Location |
|---|---|
| Waiting Area | Main Lobby |
| Examination Rooms | Behind the Registration Desk |
| Pharmacy | Near the Entrance |
| Registration Desk | Entrance |
| Restrooms | Various locations |
| Parents with Infants Area | Designated space in the waiting area |
