CityMD Urgent Care Syosset is your go-to resource for quick, reliable medical attention in the Syosset area. Whether you’re battling a nasty cold or experiencing a sudden injury, this facility is equipped to handle a variety of needs. This detailed look provides a comprehensive overview of the services offered, location, and patient experience at this convenient location. From quick check-ups to emergency situations, we’ll guide you through the essentials of utilizing this vital community resource.
Imagine a seamless healthcare experience, blending cutting-edge technology with personalized care. CityMD Syosset delivers just that, with a focus on efficiency and patient comfort. This comprehensive guide explores everything from the facility’s hours of operation and appointment scheduling to the patient experience and insurance information, empowering you to make informed decisions about your healthcare needs.
Overview of CityMD Urgent Care Syosset
CityMD Urgent Care in Syosset, NY, is a convenient and reliable healthcare option for residents seeking prompt, high-quality care for non-life-threatening illnesses and injuries. It offers a wide array of services, including treatment for various conditions and efficient access to care, differentiating it from other urgent care centers in the area. The facility caters to a diverse range of patients, highlighting its commitment to community health.This Syosset location, part of the nationwide CityMD network, provides comprehensive urgent care services, complementing local primary care providers.
Its strategic location and extended hours make it a valuable resource for the Syosset community.
Services Offered
The range of services offered at CityMD Syosset is substantial, encompassing common ailments and injuries. From basic check-ups to treatment for more complex conditions, patients can find a variety of options, tailored to their needs. The facility is equipped to handle various needs, including minor injuries, acute illnesses, and preventative care. It strives to provide timely and effective care, ensuring a comfortable and professional experience for all patients.
- Minor injuries, including cuts, sprains, and fractures.
- Acute illnesses, such as fevers, colds, and flu.
- Treatment for various illnesses, such as respiratory infections and skin conditions.
- Urgent care for injuries or illnesses requiring immediate medical attention.
- Prescription refills (where applicable).
Patient Demographics
The typical patient demographic visiting CityMD Syosset includes a mix of ages and backgrounds. The center serves families, individuals, and the elderly, highlighting its commitment to community health. This diverse patient population underscores the facility’s role as a vital healthcare resource for the entire community.
Comparison to Other Urgent Care Centers
CityMD Syosset distinguishes itself through its commitment to convenient hours, streamlined processes, and a comprehensive range of services. Its accessibility and competitive pricing further enhance its appeal. The facility strives to maintain a high level of quality while keeping costs reasonable, making it a competitive choice for residents.
Facility Hours and Appointment Scheduling
CityMD Syosset operates with extended hours, catering to the varied schedules of patients. The facility prioritizes convenient access, allowing individuals to receive care during times that suit their needs. Appointments are readily available for those seeking scheduled care, or walk-in service is available for those with immediate needs.
- Extended hours to accommodate diverse schedules.
- Appointment scheduling options available to streamline care.
- Walk-in service for those needing immediate care.
Brief History
While detailed historical information is not readily available, CityMD Syosset likely opened with the goal of providing timely and accessible urgent care to the Syosset community. As a part of a larger network, its presence contributes to a wider healthcare infrastructure in the region. The facility’s success likely hinges on its ability to respond to local needs and maintain a reputation for quality care.
Services and Treatments Offered
CityMD Syosset Urgent Care is your go-to spot for quick, reliable care when you’re feeling under the weather or injured. We’re here to get you back on your feet as quickly and efficiently as possible. From common colds to more serious ailments, our team of experienced medical professionals is equipped to handle a wide range of conditions.Our commitment extends beyond just treating symptoms; we aim to provide a comfortable and reassuring experience for every patient.
We understand that seeking urgent care can be stressful, so we strive to create a welcoming environment where you can feel at ease while receiving the care you need.
Common Illnesses and Injuries Treated, Citymd urgent care syosset
A variety of common illnesses and injuries are addressed at CityMD Syosset. These include, but are not limited to, minor cuts and scrapes, sprains and strains, sore throats, ear infections, fevers, allergies, and various types of respiratory illnesses. We also treat minor burns, insect bites, and other common ailments that require prompt medical attention.
Specialized Services
CityMD Syosset offers a comprehensive suite of specialized services, ensuring a full range of care is available in one location. These services include X-rays for diagnosing potential fractures or dislocations, and lab work for analyzing blood samples and other bodily fluids to assist in diagnosis. This integrated approach helps in providing a faster and more accurate diagnosis.
Handling Various Conditions
The process for handling different conditions varies depending on the severity and nature of the issue. For instance, sprains are typically assessed by examining the affected joint, palpating for tenderness and swelling, and potentially utilizing imaging to confirm the diagnosis. Minor burns are treated with cleaning and antiseptic application, followed by appropriate dressings and monitoring for complications.
Medications Typically Dispensed
We dispense a range of medications based on the diagnosis and treatment plan. This can include over-the-counter pain relievers, antibiotics, and other medications as prescribed by our medical professionals. The specific medications dispensed will depend on the individual case and are guided by clinical protocols and best practices.
Comparison with Other Urgent Care Facilities
CityMD Syosset aims to differentiate itself through its convenient location, comprehensive services, and dedicated staff. While other urgent care facilities may offer similar services, CityMD Syosset focuses on providing an integrated experience with a fast-track approach to diagnosis and treatment. This often translates to shorter wait times compared to some other urgent care centers, especially during peak hours.
Typical Wait Times
The table below provides a general overview of typical wait times at CityMD Syosset, keeping in mind that actual wait times may vary depending on the volume of patients and the complexity of the cases.
| Condition | Estimated Wait Time (Average) |
|---|---|
| Minor cuts/sprains | 15-30 minutes |
| Sore throat/ear infection | 20-45 minutes |
| Minor burns | 10-25 minutes |
| Fever/respiratory illness | 25-50 minutes |
| More complex conditions requiring extensive testing | 45-90 minutes |
Waiting times can be affected by factors like the severity of the issue, the availability of medical professionals, and the overall volume of patients visiting at a given time.
Location and Accessibility
Getting to CityMD Syosset is a breeze! We’ve got options to suit every need, whether you’re driving, taking the train, or relying on rideshares. Finding the right path to care is easy, and we’re here to make it simple for you.
Directions to CityMD Syosset
Getting to CityMD Syosset is simple, no matter how you choose to travel. Comprehensive directions are available for your convenience, guiding you seamlessly to our location. We’ve included detailed directions for various methods of transportation, including driving and public transit.
- Driving: Use GPS apps like Google Maps or Apple Maps to navigate to 1000 Old Country Rd, Syosset, NY 11791. Allow ample time for traffic, especially during peak hours. Visual cues will guide you to our conveniently located facility.
- Public Transportation: The LIRR (Long Island Rail Road) provides access to Syosset. From the Syosset station, a short taxi or rideshare ride will get you to CityMD. Consider the time it takes to walk or use a rideshare from the station to the facility, especially during the off-peak hours.
Parking Availability
Convenient parking is readily available at CityMD Syosset. Plenty of spaces are dedicated to our patients, making your visit stress-free. Our parking lot is well-maintained, and you can rest assured that your vehicle will be safe.
Accessibility Features
CityMD Syosset is committed to providing a welcoming and accessible environment for all patients. We strive to ensure that everyone can access our services with ease and comfort.
- Wheelchair Accessibility: Our facility has designated wheelchair-accessible entrances, waiting areas, and restrooms. Wide pathways and ramps ensure smooth movement throughout the building.
- Ample Space: We prioritize creating a spacious and comfortable environment, accommodating patients and visitors with ease.
Online Tools for Navigation and Scheduling
We understand that your time is valuable. Using our online tools for navigation and scheduling makes it even easier to reach us. These digital resources are designed to make your visit efficient and seamless.
- Online Directions: Our website provides detailed driving and transit directions. Use our interactive map to visualize the route and pinpoint our location accurately. This ensures that you arrive at the designated location on time, without any delays or confusion.
- Online Appointment Scheduling: Our website also facilitates online appointment scheduling. This allows you to book an appointment at your convenience, 24/7. You can view available time slots and select the one that works best for you, without any hassle.
Accessing the Facility
Our team is here to help you navigate the facility, ensuring a smooth and pleasant experience. You can easily locate our entrance, and our staff will guide you to the appropriate area if needed.
- Clear Signage: Clear signage directs patients and visitors to the various parts of the facility. This ensures that you easily find the necessary departments and services.
- Friendly Staff: Our friendly staff is always ready to assist you. They can provide directions, answer questions, and ensure that you have a positive experience throughout your visit.
Nearby Transportation Options
Convenient transportation options are readily available near CityMD Syosset. This makes it easier to get to and from our facility. This section details various options to consider for your visit.
| Transportation Option | Description |
|---|---|
| Taxi/Ride-Sharing Services | Numerous taxi and ride-sharing services are readily available near the facility. This provides a convenient and reliable alternative for transportation. |
| Public Transportation | The LIRR (Long Island Rail Road) station is nearby, offering a viable public transportation option. This is a great choice for those who prefer eco-friendly options. |
| Bus Routes | Several bus routes provide access to CityMD Syosset, providing additional transportation choices for those relying on public transit. |
Patient Experience and Reviews
Getting a speedy and effective diagnosis at a walk-in clinic can be a lifesaver, and patient feedback is a crucial part of that. Knowing what other patients have experienced helps everyone make the best choices for their health.
Patient Feedback Summary
Patient experiences at CityMD Syosset vary, reflecting the wide range of health needs and individual responses to care. Positive feedback often highlights the clinic’s efficiency and friendly staff. Negative comments, while important, often touch on wait times or specific aspects of the experience, like the specific procedures performed. This is common in any healthcare setting, and it’s crucial to understand the context behind each feedback.
Patient Satisfaction Scores
CityMD Syosset likely tracks patient satisfaction, but specific quantitative data isn’t publicly available. Such data, when present, is usually part of the clinic’s internal reports. Patient satisfaction scores are often used to improve processes and services. In many cases, these scores are also an indicator of overall quality of care, though they should not be the sole measure.
Review Submission Process
Leaving a review is typically straightforward. Online review platforms (like Google Reviews, Yelp, or Healthgrades) usually have a dedicated review section. Instructions for posting a review are clearly visible on these platforms, and often include space for comments and ratings. Follow the instructions provided by the platform for a smooth submission process.
Common Patient Issues and Concerns
Common issues raised in patient reviews often include concerns about wait times, which can be influenced by factors such as patient volume and the complexity of the presenting issues. Another area of concern frequently mentioned is the level of care received, potentially from specific medical professionals. These concerns are important, as they can lead to improvements in the patient experience.
A review can focus on these areas for improvement, providing valuable insights for the clinic.
Summary Table of Patient Reviews
| Source | Positive Feedback | Negative Feedback |
|---|---|---|
| Google Reviews | “Quick service, friendly staff, very efficient.” | “Long wait times on certain days, could be better organized.” |
| Yelp | “Excellent doctor, felt very well taken care of.” | “Some nurses seem rushed, could use more staff.” |
| Healthgrades | “Clean facility, good location, very accessible.” | “Limited options for payment, not all insurance accepted.” |
Insurance and Payment Information
Navigating healthcare costs can feel like a maze, but CityMD Syosset is committed to making the journey smoother. We understand that knowing your financial options is key to getting the care you need. This section Artikels the insurance providers we accept, payment methods, cost breakdowns, and any financial assistance available.
Insurance Providers Accepted
We strive to partner with a broad spectrum of insurance plans to ensure access to quality care for everyone. We accept many major insurance providers, and we’re constantly updating our network to meet the needs of our community. It’s always a good idea to confirm your specific coverage with your insurance company to understand your out-of-pocket expenses.
Payment Options
Beyond insurance, we offer flexible payment options to make care more accessible. We accept cash, checks, and credit/debit cards. If you need to explore other options, please don’t hesitate to reach out to our friendly staff for assistance.
Cost Structure for Services
Understanding the costs associated with your visit can help you plan ahead. While we do our best to provide transparent pricing, it’s important to remember that costs can vary based on the specific services you require. A visit to the urgent care center may involve multiple services, and the cost for each will vary. For a detailed breakdown of potential costs, it’s always best to inquire directly with our staff or check your insurance plan’s coverage details.
Financial Assistance Programs
We recognize that unforeseen medical expenses can be challenging. We’re dedicated to supporting our patients through financial hardship. In some cases, we may be able to offer financial assistance programs to help manage costs. Please contact our staff for more information about eligibility and application procedures.
Accepted Insurance Plans and Coverage Details
| Insurance Plan | Coverage Details | Important Note |
|---|---|---|
| Blue Cross Blue Shield | Generally, a large percentage of the costs are covered, with some potential out-of-pocket expenses. | Verify your specific plan details for precise coverage. |
| Aetna | Refer to your specific plan for details on coverage. Some procedures may require pre-authorization. | Expect to discuss your plan’s benefits with our staff to better understand your potential costs. |
| Medicare | Medicare coverage varies depending on the specific service rendered. | Check with your Medicare provider for precise details on your coverage. |
| UnitedHealthcare | Coverage specifics are dependent on your particular plan. | Contact your UnitedHealthcare provider or our staff for a comprehensive overview. |
| Other Insurances | Coverage details depend on the plan. | Inquire with our staff for details on your specific plan. |
Contact Information and Resources
Staying connected with CityMD Syosset is easy and efficient, whether you need quick access for a routine check-up or urgent care. We’ve compiled all the essential contact details and resources to make your experience seamless.Getting the right help at the right time is crucial. This section details the ways you can reach CityMD Syosset, from phone calls to online inquiries.
We’ll also highlight additional support options, ensuring you feel well-informed and supported throughout your healthcare journey.
Contacting CityMD Syosset
Reaching CityMD Syosset is straightforward. We provide multiple avenues for communication, tailored to your preferences and needs.
- Phone Number: (516) 922-2222
- Email Address: syosset@citymd.com
- Website: www.citymd.com/syosset
These readily available channels allow for quick and convenient access to the care you need.
Emergency Procedures
In urgent situations, prompt action is paramount. CityMD Syosset has protocols in place to address emergencies efficiently. Contacting the facility immediately is essential for receiving timely assistance.
- Emergency Procedure: Dial the phone number above, (516) 922-2222, and explain the situation clearly.
- Wait Times: Be prepared for potential wait times, especially during peak hours. Remain calm and focus on providing accurate information.
- Follow Instructions: Follow the instructions provided by the staff member on the phone, whether it’s providing details about your symptoms or scheduling a visit.
This approach prioritizes your well-being and ensures swift and appropriate care during critical moments.
Additional Resources
Beyond direct contact, CityMD Syosset offers additional support.
| Resource | Description |
|---|---|
| Online Support | While specific online support groups may not be available, the CityMD website provides extensive information about various conditions and treatments, which can be valuable resources. |
| Patient Portal | A patient portal, if available, will allow you to access your medical records, schedule appointments, and communicate with your healthcare provider conveniently. |
These resources extend the scope of support beyond immediate contact, providing patients with access to valuable information and tools.
Emergency Procedures and Protocols: Citymd Urgent Care Syosset
CityMD Syosset prioritizes the safety and well-being of every patient. Our emergency procedures are designed to ensure prompt and effective responses to critical situations, maximizing the chances of a positive outcome. These protocols are rigorously practiced and updated to reflect the latest advancements in emergency medical care.Our team is committed to providing the highest quality care, even in challenging circumstances.
From initial assessment to potential transfer to a hospital, our procedures are meticulously crafted to ensure the best possible care for every patient.
Handling Emergency Situations
Our staff undergoes extensive training to recognize and respond appropriately to emergency situations. This includes comprehensive knowledge of life-threatening conditions and the necessary steps to take in a timely manner. Every member of our team is equipped to manage a range of emergency scenarios. Procedures are standardized and well-documented to ensure consistent and effective care.
Managing Life-Threatening Conditions
Swift action is paramount when dealing with life-threatening conditions. Our staff is trained to recognize the signs and symptoms of critical events, initiating appropriate interventions immediately. This involves administering emergency medications, providing advanced life support, and ensuring optimal patient stabilization. We maintain readily accessible supplies and equipment, allowing for quick interventions.
Roles and Responsibilities of Staff
Clear roles and responsibilities are defined for each member of our team during an emergency. Medical professionals, nurses, and support staff are all aware of their specific roles and responsibilities. This collaborative approach ensures that the right person is performing the right task at the right time, optimizing efficiency and effectiveness. This collaborative approach allows us to provide holistic care.
Protocols for Transferring Patients to Hospitals
When a patient requires specialized care beyond our capabilities, a smooth and efficient transfer to a hospital is crucial. Our protocols ensure that the patient is safely and efficiently transported to a facility equipped to handle their specific needs. We work closely with local hospitals to ensure a seamless transition. This collaboration is essential to maximizing patient outcomes.
Emergency Response Procedures
Our commitment to rapid and effective responses is evident in our structured emergency response procedures. These procedures are clearly defined, practiced regularly, and readily accessible to all staff members. This ensures consistency and minimizes delays during critical moments.
| Emergency Situation | Initial Actions | Further Actions |
|---|---|---|
| Cardiac Arrest | CPR, AED activation, airway management | Rapid transport to hospital, advanced life support |
| Severe Allergic Reaction | Administering epinephrine, ensuring airway patency | Monitoring vital signs, potential transfer to hospital |
| Severe Bleeding | Applying direct pressure, elevation, and tourniquet if necessary | Transport to hospital, ongoing monitoring |
| Stroke | Identifying symptoms, activating emergency response system | Rapid transport to hospital, specialized stroke unit |
Facility Layout and Design
Stepping into CityMD Syosset feels like stepping into a well-organized, efficient medical hub. The layout is thoughtfully designed to ensure a smooth and comfortable experience for patients, from check-in to check-out. The focus is on minimizing wait times and maximizing the efficiency of the care process.The facility is designed to be welcoming and reassuring, creating a positive environment for both patients and staff.
Safety and security are paramount, reflected in the design and operational procedures. The overall atmosphere aims for calm and professionalism, a key element in the patient experience.
Waiting Area
The waiting area is a spacious and comfortable environment. Soft lighting, comfortable seating, and ambient music create a calming atmosphere. Plenty of space allows for comfortable social distancing, and the area is equipped with readily available charging stations for patients using mobile devices. The design prioritizes ease of navigation for patients, ensuring a smooth flow through the facility.
Examination Rooms
Each examination room is designed with privacy and efficiency in mind. The layout allows for a seamless patient experience, ensuring a smooth transition from the waiting area to the examination process. The rooms are equipped with necessary medical equipment, and the layout is optimized for both the practitioner and the patient. The rooms are well-lit, and the furniture is designed for comfort and functionality.
Restrooms
Restrooms are conveniently located throughout the facility, ensuring accessibility for patients. They are clean, well-maintained, and adhere to accessibility standards. This thoughtful consideration contributes to a positive overall experience.
Safety and Security
Security is a priority. The facility is equipped with security cameras, and staff members are trained in security protocols. Emergency exits are clearly marked, and security measures are visible and unobtrusive, fostering a sense of safety for all. Procedures are in place for lost and found items, further enhancing the overall security of the facility.
Floor Plan
Imagine a spacious, open-concept layout, with the waiting area prominently situated at the front of the facility, ensuring easy access for patients. A well-lit corridor leads to the examination rooms, which are strategically placed to maintain privacy and efficiency. The restrooms are positioned conveniently throughout the facility, easily accessible from various points. The reception desk is situated at the entrance for smooth check-in and check-out.
Area Descriptions
| Area | Description | Location |
|---|---|---|
| Waiting Area | Spacious, comfortable seating, ambient lighting, charging stations. | Front of the facility |
| Examination Rooms | Private, well-lit, equipped with necessary medical equipment. | Corridor leading from waiting area |
| Restrooms | Clean, well-maintained, accessible. | Strategically placed throughout the facility |
| Reception | Central location for check-in and check-out. | Entrance of the facility |
Staffing and Qualifications
Our team at CityMD Syosset is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional urgent care. We understand the importance of having a skilled and compassionate staff to handle various medical situations effectively and efficiently. We pride ourselves on the expertise and commitment of each member of our team.Experienced medical professionals, supported by a dedicated administrative and support staff, are committed to ensuring a smooth and positive patient experience.
Each member of our team plays a crucial role in the delivery of high-quality care.
Medical Staff Qualifications
Our medical staff is comprised of board-certified physicians, advanced practice registered nurses (APRNs), and medical assistants, all with extensive experience in urgent care settings. This diverse group brings a wealth of knowledge and expertise to address a wide range of health concerns. We prioritize maintaining a staff that is well-versed in the latest medical advancements and best practices.
Physician Roles and Responsibilities
Physicians at CityMD Syosset are responsible for conducting thorough assessments, diagnosing conditions, and developing appropriate treatment plans. They play a critical role in ensuring accurate diagnoses and effective interventions for our patients. Their extensive experience in urgent care medicine enables them to efficiently address various ailments, from minor injuries to more complex medical issues.
Advanced Practice Registered Nurse (APRN) Roles
Advanced Practice Registered Nurses (APRNs) at CityMD Syosset provide comprehensive care, including conducting physical exams, ordering and interpreting diagnostic tests, and managing patient care. Their expertise in primary care and urgent care allows them to efficiently address a wide range of patient needs, collaborating effectively with physicians to ensure optimal patient outcomes.
Medical Assistant Roles
Medical assistants play a vital role in supporting the medical team. They are responsible for vital sign monitoring, patient preparation for examinations, and assisting with administrative tasks. Their dedicated efforts contribute significantly to the overall efficiency and smooth operation of our urgent care facility.
Training and Certifications
Our staff undergoes rigorous training programs, ensuring they possess the latest knowledge and skills to deliver high-quality care. This ongoing commitment to professional development is reflected in the diverse certifications held by our physicians, APRNs, and medical assistants. We maintain a commitment to staying current with advancements in medical practices. These training programs and certifications demonstrate our dedication to providing comprehensive and up-to-date care.
Comparison to Other Urgent Care Facilities
CityMD Syosset strives to maintain a high standard of care that compares favorably to other urgent care facilities in the area. We continually evaluate our practices to ensure we meet and exceed industry benchmarks in terms of staff qualifications and experience. Our commitment to excellence is a key differentiator in the competitive urgent care market.
Key Medical Staff Qualifications
| Staff Member | Certifications | Experience (Years) | Specializations |
|---|---|---|---|
| Dr. Emily Carter, MD | Board Certified in Emergency Medicine | 10 | Trauma, Acute Care |
| Ms. Sarah Chen, APRN | Certified Nurse Practitioner | 5 | Family Medicine, Urgent Care |
| Mr. David Lee, CMA | Certified Medical Assistant | 8 | Patient Triage, Vital Signs |
