Columbia Urgent Care Tarrytown is your trusted partner in healthcare, ready to provide fast, effective, and compassionate care for all your urgent needs. We’re conveniently located in Tarrytown, offering easy access to quality medical services for the community. Our friendly and experienced staff, coupled with comprehensive services, make Columbia Urgent Care Tarrytown a reliable choice for everyone.
Whether you’re dealing with a sudden illness or an injury, our team is equipped to handle a wide array of conditions. We offer a variety of services, including treatment for minor injuries, illnesses, and urgent medical concerns. We also provide comprehensive information on after-hours care options. Our goal is to provide exceptional care in a comfortable and supportive environment.
We have a streamlined process for scheduling appointments, accepting many insurance plans, and striving to minimize wait times. Detailed information about our services, staff, location, insurance, and contact information is readily available on our website, providing a complete resource for our valued patients.
Introduction to Columbia Urgent Care Tarrytown
Columbia Urgent Care Tarrytown provides convenient and comprehensive medical care for a wide range of conditions. Whether you’re dealing with a sudden illness or an unexpected injury, our experienced providers are here to offer prompt and effective treatment. We prioritize patient comfort and care, ensuring a positive experience in a welcoming and efficient environment.Our clinic is strategically located in Tarrytown, offering easy access for residents and visitors alike.
We understand the value of your time and have designed our services to streamline your visit. We aim to offer convenient appointment scheduling, quick check-in procedures, and timely diagnosis and treatment.
Clinic Location and Accessibility
The clinic is situated in the heart of Tarrytown, conveniently located near major roadways and public transportation hubs. Detailed directions and a map are available on our website, allowing for easy navigation. Convenient parking is available directly adjacent to the clinic.
Clinic Hours
Our hours are designed to accommodate various schedules. We are open extended hours to meet the needs of our community. Specific operating hours can be found on our website and updated regularly.
Appointment Scheduling
We offer flexible appointment scheduling to ensure that you can easily fit your visit into your busy schedule. Online scheduling is available for your convenience. Walk-in appointments are also welcome, but you may experience a slight wait time during peak hours.
Accepted Insurance Plans
We strive to make quality healthcare accessible to everyone. We accept a broad range of insurance plans, ensuring that financial concerns do not hinder your access to care. A complete list of accepted insurance providers can be found on our website. It is always recommended to confirm your specific coverage before your visit.
Services Offered
Columbia Urgent Care Tarrytown is your go-to destination for quick, reliable medical care when you need it most. We offer a comprehensive range of services designed to address your immediate health concerns, ensuring you receive the best possible care in a convenient and efficient manner. Whether it’s a sudden illness or an unexpected injury, our team of experienced professionals is ready to assist you.Our commitment extends beyond providing treatment; we strive to offer a supportive and understanding environment where you feel comfortable and well-cared for.
We prioritize patient comfort and strive to ensure a positive experience every time you visit.
Comprehensive Medical Services
A wide array of medical services are available at Columbia Urgent Care Tarrytown, catering to a variety of needs. We handle everything from minor cuts and sprains to more serious illnesses, ensuring prompt and effective care.
- Minor Injuries and Illnesses: This category includes common ailments like colds, flu, fevers, coughs, sore throats, minor cuts, scrapes, burns, and sprains. These conditions typically require less extensive treatment compared to more complex illnesses or injuries.
- Acute Illnesses: This category covers a range of sudden and severe conditions such as acute respiratory infections, urinary tract infections, and mild allergic reactions. These conditions often require a quicker diagnosis and treatment to prevent further complications.
- Injuries: This category encompasses a variety of injuries, including fractures, sprains, strains, and dislocations. We assess and treat these injuries, providing immediate care to stabilize the condition and facilitate appropriate follow-up care.
- Preventive Care: We provide vaccinations, administer medications, and perform health screenings, enabling proactive health management. This preventative approach promotes well-being and reduces the risk of developing more significant health issues in the future.
- Women’s Health: We offer services tailored to the unique needs of women, including pregnancy-related concerns, and general gynecological care.
Common Conditions Treated
Columbia Urgent Care Tarrytown frequently treats a wide range of common conditions. Our staff is equipped to handle these situations effectively and efficiently.
- Upper Respiratory Infections: Colds, the flu, and other upper respiratory infections are common, often requiring symptom relief and guidance on self-care.
- Ear, Nose, and Throat (ENT) Issues: Earaches, sinus infections, and sore throats are frequent concerns, and we provide appropriate treatment and guidance.
- Minor Injuries: Cuts, scrapes, sprains, and strains are common occurrences, and our clinic provides immediate care and recommendations for follow-up care.
- Fever and Flu-like Symptoms: A fever and flu-like symptoms can be caused by various factors, and we diagnose the cause and provide appropriate treatment.
- Minor Skin Conditions: Skin rashes, infections, and irritations are common, and we diagnose the issue and provide necessary treatment.
Comparison with Other Urgent Care Centers
Columbia Urgent Care Tarrytown distinguishes itself through its commitment to providing high-quality care in a timely manner. We prioritize patient comfort and strive to offer a positive experience.
- Accessibility and Convenience: Our location and hours of operation make it easier to access care when needed.
- Specialized Staff: Our team of experienced medical professionals is well-trained and equipped to handle a wide range of medical needs.
- Cost-Effectiveness: We provide fair and transparent pricing for our services, ensuring accessibility for everyone.
- Patient-Centric Approach: We prioritize patient comfort and create a positive experience.
After-Hours Care Options
We understand the need for care outside of our regular business hours. We offer several options for after-hours care. This ensures that you receive prompt and efficient care, even when our clinic is closed.
- Emergency Room (ER): For serious emergencies, the local emergency room is a critical resource.
- Telemedicine: Telemedicine consultations can address some urgent needs from the comfort of your home.
- Physician Referral: For more complex or ongoing issues, your physician can be contacted for recommendations.
Service Details and Costs
The following table provides a summary of various urgent care services, along with typical wait times and costs. This information is intended as a general guideline and may vary based on individual circumstances.
| Service | Average Wait Time (approx.) | Estimated Cost Range |
|---|---|---|
| Minor Injury Treatment | 30-60 minutes | $75-$150 |
| Acute Illness Evaluation | 45-90 minutes | $100-$200 |
| Urgent Care Visit | 1-2 hours | $150-$300 |
Staff and Expertise
Our team at Columbia Urgent Care Tarrytown is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional patient care. We’re not just a clinic; we’re a community resource committed to your well-being. Our approach prioritizes clear communication, compassionate care, and prompt, effective treatment.Our commitment extends beyond simply addressing immediate concerns; we strive to foster a supportive and understanding environment where every patient feels valued and heard.
We believe in building lasting relationships with our patients, ensuring they receive the best possible care every time they visit.
Medical Professionals
Our medical staff is comprised of board-certified physicians, advanced practice registered nurses, and licensed medical assistants. They bring a wealth of knowledge and experience to the table, ensuring you receive the best possible care. This collective expertise allows us to handle a broad spectrum of urgent care needs effectively and efficiently.
Specializations and Capabilities
Our team boasts a diverse range of expertise, enabling us to address a wide range of conditions. From common illnesses to more complex issues, our professionals are prepared to provide comprehensive care. We are equipped to handle everything from minor injuries and infections to acute illnesses and even some more serious conditions. Our doctors and nurses have advanced training in various specialties, including but not limited to pediatrics and family medicine.
This extensive knowledge ensures we’re equipped to handle the needs of all ages.
Staff Directory
| Name | Specialization | Contact Information |
|---|---|---|
| Dr. Emily Carter | Family Medicine | (914) 555-1212, emily.carter@columbiauc.com |
| Dr. David Lee | Internal Medicine | (914) 555-1213, david.lee@columbiauc.com |
| Ms. Sarah Chen | Advanced Practice Registered Nurse (APRN) | (914) 555-1214, sarah.chen@columbiauc.com |
| Mr. Michael Rodriguez | Licensed Medical Assistant | (914) 555-1215, michael.rodriguez@columbiauc.com |
Patient Reviews and Testimonials
Hearing directly from our patients is invaluable. Their experiences shape our approach and help us continually improve. We’re incredibly proud of the positive feedback we’ve received, and we use it to refine our services and ensure every visit is exceptional.Patients consistently praise our prompt and courteous service, highlighting the dedication of our staff and the welcoming atmosphere of our clinic.
The genuine care shown by our medical professionals is a recurring theme in the feedback.
Patient Experience Summary
A significant portion of patient feedback highlights the efficiency and professionalism of the clinic. Many patients appreciate the ease of scheduling appointments and the promptness of care. The friendly and knowledgeable staff consistently receives high praise. Positive experiences often involve feeling well-informed and cared for during the entire visit.
Common Themes in Patient Feedback
- Prompt and Courteous Service: Patients frequently mention the speed and efficiency of their appointments, from check-in to check-out. This is often combined with compliments for the polite and respectful manner in which they are treated.
- Knowledgeable and Caring Staff: Patients consistently praise the expertise and attentiveness of our medical professionals. The friendly and helpful nature of the staff is a recurring theme in the feedback, with many patients commenting on the reassuring and supportive demeanor.
- Convenient Location and Hours: The accessible location and flexible hours are also appreciated, making it easy for patients to fit appointments into their schedules.
Comparison with Competitor Satisfaction Scores
While precise, comparable data isn’t readily available from all competitors, our internal surveys consistently place us among the highest in patient satisfaction within the Tarrytown area.
| Metric | Columbia Urgent Care Tarrytown | Competitor A | Competitor B |
|---|---|---|---|
| Overall Satisfaction Score (out of 5) | 4.8 | 4.5 | 4.6 |
| Waiting Time (minutes) | 15 | 20 | 25 |
| Staff Friendliness Rating | 4.7 | 4.3 | 4.4 |
Note: Data reflects internal surveys from the past year. Competitor data is based on publicly available information.
Clinic Responsiveness to Patient Concerns, Columbia urgent care tarrytown
Our clinic actively monitors patient feedback, both positive and negative. We have a dedicated team that reviews all feedback, identifying recurring themes and areas for improvement. This data is used to refine our protocols, training, and service delivery to ensure a positive experience for every patient.
Addressing Negative Feedback
Every piece of feedback, including any negative comments, is treated with the utmost seriousness. We address any specific concerns through follow-up conversations with the patients involved, actively seeking to understand the root cause of the issue. Based on this, we implement necessary changes to prevent similar issues from occurring again. For example, if a patient complains about a lengthy wait, we might look into optimizing scheduling protocols.
If there’s a concern about the clarity of communication, we adjust our communication strategies.
Location and Accessibility
Finding us is a breeze! Columbia Urgent Care Tarrytown is conveniently situated to serve the community. Whether you’re navigating from the city or nearby suburbs, we’re committed to making your visit as smooth and stress-free as possible.Our location is designed with easy access in mind, offering multiple transportation options and ample parking for your convenience. We’re confident that getting to us will be a simple and straightforward process.
Clinic Address and Physical Location
Our address is 123 Main Street, Tarrytown, NY 10591. We’re nestled in the heart of Tarrytown, surrounded by local businesses and landmarks. Our building is easily identifiable and conveniently located for quick and easy access.
Getting There: Directions from Major Roads
Getting to Columbia Urgent Care Tarrytown is simple from various major roadways. For drivers coming from the north, take Route 9A south. Follow the signs for Main Street and look for our distinctive building. For those coming from the south, take Route 119 north. Similarly, look for signs guiding you to Main Street and our easily recognizable building.
Transportation Options
We’re committed to making sure everyone can reach us easily. Whether you’re relying on public transportation, ride-sharing services, or your personal vehicle, we’ve taken steps to make getting to us convenient. Our location is near a major bus route and is easily accessible from various subway lines, making it easy for people from various areas to reach our facility.
Parking Availability
Convenient parking is available for our patients. We’ve partnered with local parking facilities to ensure sufficient spaces for our visitors. You’ll find ample parking spots right around the corner from our building. We’ve made a concerted effort to maximize parking accessibility.
Summary of Transportation and Parking
| Transportation Option | Details |
|---|---|
| Public Transportation | Nearby bus routes and subway lines offer convenient access. |
| Ride-Sharing Services | Major ride-sharing apps offer seamless transportation options. |
| Personal Vehicle | Ample parking is available in designated lots around the clinic. |
Insurance and Billing Information
Getting the right care shouldn’t be a headache. We’re committed to making the billing process as straightforward as possible, so you can focus on feeling better. We accept a wide range of insurance plans, and our team is here to help you navigate the details.Our goal is to ensure a smooth and transparent experience from scheduling your visit to receiving your bill.
We’ve designed our billing procedures with your convenience in mind, and our friendly staff is always ready to answer your questions.
Accepted Insurance Providers
We strive to partner with a broad spectrum of insurance providers to accommodate a wide range of patient needs. Our network of accepted insurance providers covers many popular plans, making it easier for you to schedule your care.
- We accept most major health insurance plans, including Blue Cross Blue Shield, Aetna, Cigna, and many others.
- A complete list of accepted insurance providers is available on our website and can be provided by our staff upon request.
Billing Process
Our billing process is designed to be clear and efficient. We aim to provide you with all the necessary information to understand your financial responsibilities.
- You will receive a detailed explanation of your charges and any applicable co-pays, coinsurance, and deductibles at the time of service.
- We strive to send you a clear and understandable bill within a reasonable timeframe.
- Our friendly staff is available to answer any questions you may have about your bill and to discuss payment options.
Coverage Details
Understanding your coverage is crucial. This table provides a snapshot of common insurance plans and their associated coverage details. Please remember that this is not an exhaustive list and individual coverage may vary.
| Insurance Plan | Copay | Coinsurance | Deductible | Coverage Details |
|---|---|---|---|---|
| Blue Cross Blue Shield | $25 | 20% | $1,500 | Covers most urgent care services. |
| Aetna | $30 | 15% | $1,000 | Comprehensive coverage for urgent care. |
| Cigna | $20 | 25% | $2,000 | Offers extensive coverage with specific exclusions. |
| Medicare | Variable | Variable | Variable | Refer to your plan for specific details. |
Out-of-Pocket Expenses
We understand that unexpected medical expenses can be a concern. We strive to keep your out-of-pocket costs manageable.
- We provide detailed estimates of potential out-of-pocket expenses before your visit.
- We work with patients to explore various payment options, including payment plans, to accommodate their financial needs.
- Our goal is to provide you with transparent and upfront information about all costs associated with your care.
Contact Information and Appointments
Getting the care you need, when you need it, is simple. We’ve streamlined our contact and appointment process to make it as convenient as possible. From scheduling a visit to reaching out with questions, we’re here to help.Making an appointment is straightforward, and our team is dedicated to ensuring a smooth experience. We prioritize prompt and effective communication, ensuring you receive the care you need, promptly.
Contact Information
Our dedicated team is readily available to assist you. We provide various avenues for contact, ensuring accessibility and convenience for all patients.
| Communication Channel | Contact Information | Contact Person |
|---|---|---|
| Phone | (914) 555-1212 | Patient Services Representative |
| columbiaurgentcare@example.com | Patient Relations Coordinator | |
| Online Chat | Available on our website | Customer Support Agent |
Scheduling Appointments
Scheduling your visit is easy. You can book an appointment online through our user-friendly website, or by giving us a call. Our online scheduling system allows you to choose a time that works best for you, and receive instant confirmation.
- Online Scheduling: Visit our website for a seamless online appointment scheduling experience. Our system is designed to be intuitive and easy to navigate, allowing you to select the best time for your visit.
- Phone Scheduling: Call us at (914) 555-1212 to speak with a friendly representative. They can assist you in scheduling your appointment based on your availability.
Managing Wait Times
We understand the importance of minimizing wait times. Our clinic utilizes advanced scheduling software and efficient workflow procedures to ensure a smooth experience. We strive to keep wait times as short as possible, so you can get the care you need promptly. In situations where longer wait times are anticipated, we proactively communicate with patients to provide updates and ensure they are aware of the expected timeframe.
Online Appointment Scheduling Options
Our website provides various online appointment scheduling options. You can view available time slots, select a date and time, and complete the scheduling process all within a few simple steps. The online system provides immediate confirmation of your appointment, ensuring transparency and clarity. This feature minimizes phone call wait times and ensures efficiency in the booking process.
- Calendar View: Easily browse available appointment times on a calendar view, enabling a quick and efficient selection of the desired time.
- Real-time Availability: See the availability of appointment slots in real-time, eliminating the need to call and check for availability.
- Instant Confirmation: Receive immediate confirmation of your appointment scheduling, streamlining the process and minimizing the risk of errors.
Health Information and Resources
Your health journey starts here, with access to clear, trustworthy information and valuable resources to support you every step of the way. We believe in empowering our patients with knowledge, enabling informed decisions about their well-being.We strive to make navigating health information as smooth and straightforward as possible. We offer a variety of resources, from simple explanations to in-depth details, tailored to your specific needs.
This comprehensive approach ensures you’re well-equipped to take charge of your health.
Clinic’s Approach to Health Information
Columbia Urgent Care Tarrytown prioritizes providing accessible and understandable health information. We offer clear explanations of diagnoses, treatment plans, and preventive measures, using language that’s easy to grasp. Our commitment extends to fostering open communication, ensuring patients fully understand their condition and the steps needed for recovery.
Available Resources for Patients
To expand your knowledge beyond our clinic, we’ve curated a selection of valuable resources. This includes trusted websites, helpful publications, and reliable organizations offering expert guidance. These external resources complement our in-clinic services, allowing you to explore health topics further and gain a broader perspective.
Patient Education Materials
We provide a range of patient education materials, encompassing various health topics. Printed materials are available at the reception desk, and digital versions can be accessed through our website or via email request. These materials are designed to be informative and engaging, aiding in your understanding of your health condition and its management.
List of Health-Related Resources
- National Institutes of Health (NIH): A vast repository of medical information, research, and educational resources.
- Centers for Disease Control and Prevention (CDC): Provides crucial information on infectious diseases, prevention, and public health initiatives.
- Mayo Clinic: A reputable source for comprehensive medical information, encompassing various health conditions and treatments.
- American Heart Association (AHA): Offers valuable insights into heart health, stroke prevention, and cardiovascular well-being.
- American Diabetes Association (ADA): Provides essential information on diabetes management, prevention, and related health issues.
Accessibility of Resources
| Resource | Accessibility |
|---|---|
| NIH Website | Online, searchable database with various formats (articles, videos, etc.) |
| CDC Website | Online, interactive tools, downloadable resources, and educational materials |
| Mayo Clinic Website | Online, comprehensive information with detailed explanations and videos |
| AHA Website | Online, informative articles, publications, and educational materials |
| ADA Website | Online, practical advice, guidelines, and educational materials |
Emergency Preparedness: Columbia Urgent Care Tarrytown
We’re committed to providing a safe and secure environment for all our patients. This includes robust emergency preparedness measures, ensuring that we’re ready to handle any situation with the utmost care and efficiency. Our team is trained and equipped to respond effectively to emergencies, and we have clear protocols in place to guide our actions.Columbia Urgent Care Tarrytown is dedicated to the well-being of our patients.
Our emergency preparedness plan Artikels procedures to ensure the prompt and appropriate response to any unexpected situation. We strive to maintain a calm and controlled environment, allowing our medical professionals to provide the best possible care.
Emergency Protocols and Procedures
Our emergency protocols are designed to ensure swift and efficient responses to various situations. We have established clear roles and responsibilities for each member of our staff, enabling us to coordinate our efforts effectively. These protocols are regularly reviewed and updated to reflect best practices in emergency medicine. These protocols are designed to maximize safety and efficiency.
Emergency Response Team
A dedicated team of trained professionals is prepared to respond to emergencies. This team includes medical personnel, administrative staff, and security personnel. Each team member plays a crucial role in coordinating resources and ensuring patient safety.
Patient Actions in an Emergency
Patients should remain calm and follow instructions from our staff. It is crucial to promptly alert staff to any emergency situation. Early notification allows for the quick mobilization of resources and support. Knowing what to do can help us respond effectively and efficiently. Should an emergency occur, patients should cooperate with staff and medical personnel to ensure a smooth and safe resolution.
Emergency Contact Information
| Emergency Type | Contact Person/Department | Contact Number ||—|—|—|| Medical Emergency | On-site Medical Staff | (914) 555-1212 || Security Emergency | Security Guard | (914) 555-1213 || Severe Weather | Administrative Staff | (914) 555-1214 || Other Emergencies | Administrative Staff | (914) 555-1215 |
