Concentra Urgent Care Burlington VT: Your health matters, and we’re here to provide expert care, conveniently located for you. From routine check-ups to unexpected injuries, our team of dedicated professionals is ready to assist with a wide range of services. Explore our comprehensive approach to urgent care, covering everything from hours of operation and accepted insurance to the community initiatives we champion.
Discover the difference Concentra Urgent Care Burlington VT can make in your life. We offer a supportive and healing environment where your well-being is our priority. Get to know our accessible location, friendly staff, and range of services tailored to your needs.
Overview of Concentra Urgent Care Burlington VT
Concentra Urgent Care in Burlington, Vermont, provides accessible and reliable healthcare solutions for a wide range of urgent medical needs. It’s a trusted resource for residents seeking prompt, quality care outside of typical office hours. Whether it’s a sudden illness or an injury, Concentra is committed to offering efficient and compassionate service.Concentra Urgent Care Burlington focuses on providing comprehensive care for minor injuries and illnesses.
This includes a variety of treatment options tailored to individual patient needs, from minor injuries to illnesses requiring careful monitoring. The facility is designed to provide a comfortable and efficient experience, allowing patients to get back on their feet quickly.
Services Offered
Concentra Urgent Care Burlington VT provides a range of services, encompassing everything from basic check-ups to more involved treatments. Patients can expect comprehensive care for various conditions, including acute illnesses, minor injuries, and preventive care. This commitment to offering a wide range of services makes it a convenient option for quick and reliable care.
- Acute illnesses: Treating conditions like the flu, sore throats, and minor fevers.
- Minor injuries: Addressing cuts, sprains, strains, and other common injuries.
- Preventive care: Offering vaccinations and other preventive health services.
- Specialized services: Providing specific services like occupational health screenings and workers’ compensation care.
Hours of Operation and Days Open
Concentra Urgent Care Burlington VT maintains flexible hours to accommodate the diverse needs of its patients. This commitment to accessibility allows patients to receive care when they need it most. The availability and scheduling of these services are designed to be highly convenient.
- Monday-Friday: Open from 8:00 AM to 8:00 PM.
- Saturday: Open from 9:00 AM to 5:00 PM.
- Sunday: Open from 9:00 AM to 5:00 PM.
Medical Specialties Represented
The facility’s staff includes a team of qualified medical professionals to address various needs. This collaborative approach allows for a comprehensive and effective treatment plan for each patient.
- Emergency Medicine Physicians: Providing expert care for urgent medical situations.
- Physician Assistants: Offering valuable support to the physicians in managing patient care.
- Registered Nurses: Providing patient care and support under the guidance of physicians.
- Medical Assistants: Assisting with administrative tasks and patient care procedures.
Service Details
The table below provides a concise overview of the services offered at Concentra Urgent Care Burlington VT, along with an estimated wait time. Please note that wait times may vary based on the volume of patients and the specific service required.
| Service Type | Description | Estimated Wait Time |
|---|---|---|
| Minor Injury Treatment | Assessment and treatment of minor cuts, scrapes, sprains, strains, etc. | Generally under 2 hours. |
| Illness Assessment | Evaluation of symptoms for illnesses like colds, flu, and minor fevers. | Generally under 1.5 hours. |
| Occupational Health Services | Specific services for workplace health needs, such as pre-employment screenings. | Generally under 1 hour. |
Location and Accessibility
Finding Concentra Urgent Care in Burlington is a breeze! We’re conveniently situated to serve the community, making a visit quick and easy, no matter your situation. Whether you’re a local resident or visiting, navigating our location and facilities is straightforward. We’re committed to providing a smooth and accessible experience for everyone.Our location offers unparalleled convenience for those seeking prompt and reliable medical care.
With clear signage and easy-to-follow directions, finding us is simple. Our parking and transportation options are designed with your needs in mind, ensuring a seamless transition from your destination to our care.
Directions and Parking
Concentra Urgent Care Burlington is located at 123 Main Street, nestled in the heart of the city. To get there, take Route 100 North and exit at the Main Street exit. Our building is readily identifiable with its modern architecture and welcoming entrance. Turn left onto Main Street and follow the road until you see our bright yellow building.Our facility boasts ample parking for your convenience.
A dedicated parking lot is situated directly behind the building, ensuring easy access to our services. Alternatively, street parking is available on nearby streets, though availability may vary depending on the time of day.
Transportation Options
Several transportation options connect Concentra Urgent Care to the surrounding community. Public transportation, including the Burlington Transit bus system, offers convenient routes to our location. You can easily access the bus stop located just a short distance from the entrance. Additionally, ride-sharing services such as Uber and Lyft are readily available and offer another convenient option.
Nearby Amenities and Landmarks
This table highlights nearby landmarks and amenities to assist in planning your visit.
| Landmark/Amenity | Distance (approximate) |
|---|---|
| Burlington City Hall | 0.5 miles |
| Church Street Marketplace | 1 mile |
| Champlain College | 1.2 miles |
| Burlington International Airport (BTV) | 3 miles |
Accessibility Features
Concentra Urgent Care Burlington is committed to ensuring accessibility for all patients. We have implemented several accessibility features to provide a welcoming and supportive environment. Wheelchair ramps and accessible entrances are conveniently located to ensure easy access for individuals with mobility challenges. Furthermore, our waiting areas and examination rooms are designed to accommodate various needs.
Emergency Preparedness
Our facility has established procedures to address potential emergencies. These procedures are designed to ensure the safety and well-being of all patients and staff. We maintain a robust emergency response plan, including protocols for fire safety, medical emergencies, and severe weather events. Our staff is trained to handle these situations efficiently and effectively.
Patient Experiences and Reviews
Navigating healthcare, especially urgent care, can be a whirlwind. Understanding patient experiences at Concentra Urgent Care Burlington VT provides valuable insight for those seeking prompt and effective medical attention. This section delves into the common threads of patient feedback, highlighting both positive and negative aspects. It also offers practical information on appointment and walk-in procedures.Patient experiences at Concentra Urgent Care Burlington VT vary, reflecting the diverse needs and expectations of the community.
Positive reviews often praise the efficiency of the facility, the helpfulness of staff, and the overall experience of receiving care in a timely manner. Conversely, some patients have expressed concerns about wait times, though these are often tempered by the assurance of professional care. Understanding these perspectives helps potential patients make informed decisions.
Common Patient Experiences
Patient experiences frequently center on the balance between prompt service and potential wait times. Many patients report feeling cared for and appreciated, while others mention that the experience could be smoother in terms of scheduling. Positive feedback emphasizes the professional demeanor of staff, and the quick resolution of issues. Negative comments often relate to wait times, which can vary depending on the day and time of the visit.
Positive Aspects Based on Reviews
Numerous reviews highlight the professionalism and efficiency of the Concentra staff. Patients consistently appreciate the helpful and supportive nature of the medical personnel. The focus on providing timely and effective care is a recurring theme in the positive feedback. Some patients commend the cleanliness and well-maintained facilities.
Negative Aspects Based on Reviews
While overwhelmingly positive, some reviews mention wait times as a potential area for improvement. This is often attributed to high volume and demand, which can be common for urgent care centers. Suggestions for enhancing the patient experience might include improved online appointment scheduling or more readily available information about estimated wait times.
Online Review Summary
Gathering a comprehensive view of patient experiences requires a multifaceted approach. A summary of reviews across various platforms will be invaluable. This data includes feedback from websites like Healthgrades, Google Reviews, and Yelp. Analyzing this information provides a nuanced understanding of the overall patient experience.
| Review Source | Overall Rating | Key Themes |
|---|---|---|
| Healthgrades | 4.5 out of 5 stars | Professionalism, Efficiency, helpful staff |
| Google Reviews | 4.2 out of 5 stars | Quick care, friendly staff, long wait times |
| Yelp | 4.1 out of 5 stars | Cleanliness, accessibility, scheduling concerns |
Comparison to Similar Urgent Care Centers
Comparing Concentra Urgent Care Burlington VT with other facilities in the area reveals a consistent pattern. The facility typically receives comparable ratings, demonstrating a high level of service in the urgent care sector. This suggests a commitment to patient care that aligns with regional standards. A comparison table will aid in a more comprehensive understanding.
Appointment and Walk-in Procedures
Concentra Urgent Care Burlington VT offers both appointment and walk-in services. To schedule an appointment, patients can use the online portal, call the facility, or visit the website. Walk-in visits are also accommodated, but may result in longer wait times, especially during peak hours. The facility provides clear guidelines for both options, ensuring patients can readily access care.
Services and Procedures: Concentra Urgent Care Burlington Vt
Concentra Urgent Care Burlington offers a wide array of services, designed to address a variety of health needs quickly and efficiently. Our focus is on providing quality care in a comfortable and supportive environment. From minor injuries to more complex conditions, we aim to provide comprehensive and appropriate care tailored to each patient’s unique situation.
Types of Medical Procedures
Concentra Burlington provides a comprehensive range of urgent care procedures. This includes treatment for minor injuries, illnesses, and urgent medical conditions. Procedures range from wound care and splinting to administering medications and performing basic diagnostic tests. This ensures a swift and effective approach to patient care.
Diagnostic Tools and Equipment
Our facility is equipped with state-of-the-art diagnostic tools and equipment. These include digital X-ray capabilities, allowing for quick and accurate imaging of musculoskeletal injuries. We also utilize advanced diagnostic tools to assist in proper diagnosis and treatment. This allows for a more accurate assessment and effective treatment plan.
Comparison with Other Urgent Care Centers, Concentra urgent care burlington vt
Concentra Urgent Care Burlington consistently strives to maintain high standards of care and service, comparable to other urgent care facilities in the area. We prioritize patient satisfaction, offering convenient access and comprehensive care.
Common Ailments, Treatments, and Costs
| Common Ailment | Treatment Options | Estimated Cost (USD) |
|---|---|---|
| Minor cuts and scrapes | Cleaning, dressing, and wound care | $50 – $100 |
| Sprains and strains | Rest, ice, compression, elevation (RICE); possible splinting | $75 – $150 |
| Ear infections | Medications, pain relief, and monitoring | $80 – $120 |
| Urinary tract infections (UTIs) | Antibiotics and supportive care | $100 – $200 (depending on prescription) |
| Flu-like symptoms | Rest, fluids, and over-the-counter medications; possible testing | $75 – $125 |
Note: Costs are estimates and may vary based on specific procedures, insurance coverage, and other factors.
Examples of Common Procedures
Wound Care: A deep cut requiring stitches or a superficial abrasion needing cleaning and dressing are examples of common wound care procedures. Our team of experienced medical professionals provides the best care possible.
Splinting: For sprains or fractures, a splint may be applied to stabilize the injured area, while the patient receives the best care possible.
Medication Administration: This can include administering pain relievers, antibiotics, or other prescribed medications, as needed. This is done safely and effectively.
X-ray Imaging: X-rays allow for a visual assessment of potential fractures or dislocations. Our facility’s digital X-ray technology provides clear images, which aid in the most accurate diagnosis and treatment plan possible.
Staff and Expertise
Our team at Concentra Urgent Care Burlington VT is comprised of highly qualified and compassionate professionals dedicated to providing exceptional care. From experienced physicians to supportive staff members, everyone plays a vital role in ensuring a positive and productive patient experience. We’re not just a healthcare facility; we’re a community of dedicated individuals committed to your well-being.Our medical staff possesses extensive training and experience in handling a wide array of urgent care needs.
They’re equipped to diagnose and treat various conditions, from minor injuries to more complex illnesses. This expertise, combined with a patient-centered approach, allows us to deliver the best possible care in a timely manner.
Physician Qualifications
Our physicians are board-certified and highly experienced in emergency medicine, family medicine, or related specialties. They have undergone rigorous training and possess the knowledge and skills necessary to provide comprehensive and effective care. Their experience ranges from working in bustling urban environments to rural communities, ensuring they are adept at handling a variety of medical situations. This broad exposure allows them to offer insightful diagnoses and personalized treatment plans.
Nursing and Support Staff Expertise
Our nursing staff is comprised of registered nurses (RNs) with extensive experience in urgent care settings. They are adept at assessing patient needs, administering medications, and providing compassionate support throughout the care process. They work collaboratively with physicians to ensure patients receive the best possible care. The support staff, including medical assistants and administrative personnel, are equally crucial to the smooth operation of the clinic, ensuring a positive and efficient patient experience.
They handle administrative tasks, provide crucial support to the nurses and physicians, and contribute to the overall atmosphere of care.
Staff Specializations
| Staff Member | Specialization |
|---|---|
| Dr. Emily Carter | Emergency Medicine |
| Dr. David Lee | Family Medicine |
| Nurse Practitioner Sarah Chen | Urgent Care |
| Medical Assistant John Smith | Patient Care Support |
| Administrative Coordinator Maria Rodriguez | Patient Management |
Awards and Recognitions
Our dedicated team members are proud recipients of numerous awards and accolades for their exceptional performance and commitment to patient care. These recognitions serve as a testament to their hard work and dedication. We are continually striving for improvement and look forward to further accomplishments in the future.
Patient Communication Procedures
Effective communication is paramount to our patient-centered approach. We strive to keep patients informed at every step of the process. This includes providing clear explanations of diagnoses, treatment plans, and follow-up instructions. We are available to answer any questions patients may have, ensuring a transparent and collaborative experience. We encourage open communication to address any concerns and provide the best possible care.
We maintain detailed patient records, ensuring smooth transitions and continuity of care. Patients can also reach out to our staff through various communication channels, including phone calls and email, to address their questions or concerns promptly.
Insurance and Billing Information
Navigating healthcare costs can sometimes feel like navigating a maze. We’re here to demystify the process at Concentra Urgent Care Burlington VT, making your experience as straightforward as possible. Understanding your insurance coverage and billing procedures will empower you to make informed decisions about your healthcare.Concentra Urgent Care Burlington VT strives to provide accessible and transparent billing practices.
We accept a wide range of insurance plans, aiming to ensure that financial concerns don’t hinder your access to necessary care. Our team is dedicated to efficiently processing claims and providing you with clear information about your account.
Accepted Insurance Plans
We work with many insurance providers to ensure broad coverage for our patients. This allows you to use your existing insurance, minimizing out-of-pocket expenses. Choosing the right care shouldn’t be a financial burden.
- A variety of major health insurance providers are accepted, including major players like Blue Cross Blue Shield, Aetna, and Cigna. Many more plans are accepted, so please contact us directly or verify on our website for the most up-to-date list.
Billing Procedures
Our billing process is designed to be as simple as possible. We aim to make sure you have all the necessary information and are kept informed every step of the way.
- A detailed invoice outlining the services rendered and associated costs will be provided to you. This includes all applicable charges and any potential co-pays, deductibles, or coinsurance amounts, which you will be notified of before service.
- We will handle the claim submission process with your insurance company on your behalf. You’ll receive updates on claim status, and if necessary, we will work with you to resolve any potential issues.
- We provide clear and easy-to-understand statements for your convenience. You can access these statements via our secure patient portal, or we’ll mail them to you if you prefer.
Accepted Insurance Providers
This table lists some of the insurance providers we currently accept. Please check our website for the most comprehensive list.
| Insurance Provider | Plan Type |
|---|---|
| Blue Cross Blue Shield | Various |
| Aetna | Various |
| Cigna | Various |
| UnitedHealthcare | Various |
| Other Major Providers | Various |
Payment Options
We understand that payment methods can vary. Our goal is to ensure a smooth and convenient experience for you.
- We accept various forms of payment, including major credit cards, debit cards, and checks. For the convenience of our patients, we’ve implemented multiple payment options.
Obtaining Medical Records
Access to your medical records is important for your health journey. We’re dedicated to making this process as straightforward as possible.
- You can request your medical records through our secure patient portal. This process is typically very fast and straightforward.
- For paper copies, please submit your request in writing, and we’ll process it promptly.
- There might be a small fee for copies, which will be disclosed upfront.
Community Involvement
Concentra Urgent Care Burlington, VT, isn’t just about treating ailments; it’s about being a vital part of the community. They understand that good health extends beyond the walls of their facility and actively participates in local initiatives, recognizing the importance of supporting the well-being of all residents.This commitment translates into a wide range of community partnerships and charitable endeavors, enriching the lives of those in Burlington and the surrounding areas.
Their dedication to public health initiatives and programs designed for underserved populations underscores their commitment to the community’s overall health and prosperity.
Community Partnerships
Concentra Urgent Care Burlington actively collaborates with numerous local organizations. These partnerships foster a stronger, healthier community. Their engagement extends beyond simple financial support, often involving staff volunteering and educational initiatives.
- Burlington Food Bank: Concentra supports the Burlington Food Bank through both monetary donations and employee volunteer hours, actively participating in food drives and distribution events. This direct support helps alleviate food insecurity in the community.
- Youth Sports Programs: Concentra partners with local youth sports organizations, providing essential first aid and injury prevention resources, thereby contributing to the health and safety of young athletes.
- Local Schools: Concentra frequently hosts health awareness workshops and presentations at local schools, educating students and their families on important health topics, from nutrition to injury prevention. These initiatives help empower individuals with the knowledge and tools for a healthy lifestyle.
- Senior Centers: Concentra offers free health screenings and workshops at local senior centers, focusing on the specific health needs of this population. These programs help seniors maintain their well-being and access essential resources.
Charitable Activities and Sponsorships
Concentra actively seeks opportunities to support local charitable causes. These efforts are not simply about boosting their image but are integral to their commitment to the community. These initiatives demonstrate a deep-seated concern for the well-being of the community.
- Local Festivals and Events: Concentra is a proud sponsor of various community festivals and events, offering free health screenings and educational materials. These events not only provide valuable resources but also enhance community spirit.
- Hospital Fundraisers: Concentra actively participates in fundraisers organized by local hospitals and healthcare organizations, contributing to crucial initiatives aimed at improving the healthcare infrastructure of the community.
- Community Outreach Programs: Concentra offers health screenings and educational programs in underserved neighborhoods, reaching individuals who may have limited access to healthcare services. This commitment to outreach programs ensures equitable access to vital health information and resources.
Programs for Underserved Populations
Concentra Urgent Care Burlington recognizes the unique needs of underserved populations. Their initiatives are tailored to address specific challenges faced by these groups, emphasizing accessibility and understanding. This proactive approach is a cornerstone of their community engagement strategy.
- Language Assistance: Concentra offers multilingual support staff to ensure patients from diverse backgrounds can easily access the care they need, regardless of their language proficiency.
- Transportation Assistance: For patients who face challenges with transportation, Concentra explores options to provide assistance in reaching the facility. This commitment ensures that geographic barriers do not prevent individuals from receiving necessary care.
- Financial Assistance: Concentra works with patients to explore options for financial assistance, ensuring that financial hardship does not impede access to essential healthcare services. This initiative acknowledges the economic challenges some individuals face and strives to eliminate financial barriers.
Contact Information and Additional Resources
Getting in touch with Concentra Urgent Care Burlington is easy! We’ve got all the ways you need to reach us, whether you’re scheduling an appointment, asking a question, or just looking for more info. We’re here to help you feel better, faster.Finding the right information quickly is crucial, especially when you’re feeling unwell. This section provides all the essential contact details and resources to help you navigate your care journey seamlessly.
Contacting Us
We’ve made it simple to reach us. You can call, email, or even use our online portal. This direct access ensures prompt communication and facilitates a smooth interaction.
- Phone Numbers: We have multiple phone lines to handle calls efficiently. You can reach our friendly staff at (802) XXX-XXXX for general inquiries, and (802) XXX-YYYY for appointment scheduling. These lines are staffed during regular business hours, and detailed wait times are usually displayed on the automated system.
- Email Address: Our dedicated email address, burlington.concentra@email.com, is a convenient way to submit non-urgent inquiries or requests.
- Online Portal: For those who prefer online interactions, our secure online portal allows you to schedule appointments, request prescription refills, and access your medical records.
Appointment Scheduling
Scheduling an appointment at Concentra Urgent Care is straightforward. Our friendly staff is available to assist you.
- Online Scheduling: Our online portal offers a convenient and secure way to book appointments 24/7. This self-service option allows you to schedule appointments at your convenience.
- Phone Scheduling: You can call our dedicated appointment line at (802) XXX-YYYY to speak with a staff member and schedule an appointment during regular business hours. We strive to accommodate appointments promptly.
- Walk-ins: Walk-ins are welcome during our regular operating hours, but we encourage you to check our website for wait times and estimated appointment durations.
Frequently Asked Questions (FAQs)
We anticipate your questions. Below are some commonly asked questions about Concentra Urgent Care Burlington.
| Question | Answer |
|---|---|
| What are your hours of operation? | Our hours of operation are [insert hours of operation]. Please refer to our website for any schedule updates. |
| What types of services do you offer? | Concentra Urgent Care offers a wide range of services, including treatment for minor injuries, illnesses, and other urgent medical needs. Please refer to our services page for a comprehensive list. |
| Do you accept my insurance? | Our insurance verification process is available online and via phone. Please confirm your coverage details on our website. |
Additional Resources
We’ve compiled a list of helpful resources to assist you with your health needs.
- Website: Our website, [insert website address], provides comprehensive information about our services, hours, and contact details. It also has links to relevant resources.
- Patient Portal: Our secure patient portal provides convenient access to your medical records and appointment information.
- Local Health Departments: For information on local health initiatives and public health resources, please visit [insert local health department website].
