Concentra Urgent Care Flagstaff is your trusted health partner in the Flagstaff community. We provide fast, reliable, and compassionate care for a wide range of medical needs, from common colds to more serious injuries. Our team of experienced professionals is dedicated to ensuring a positive and informative patient experience, making your visit as comfortable and efficient as possible.
Whether you need a quick check-up or a comprehensive evaluation, Concentra Urgent Care Flagstaff is here to support you.
This comprehensive guide explores the services, location, and patient experience at Concentra Urgent Care Flagstaff. We’ll delve into the range of medical conditions treated, the friendly staff, the convenient hours, and how Concentra ensures the highest quality care. Discover how Concentra goes above and beyond to prioritize your health and well-being.
Overview of Concentra Urgent Care Flagstaff
Concentra Urgent Care Flagstaff is your reliable, accessible healthcare solution for quick, quality care in the heart of Flagstaff. Whether you’re dealing with a sudden illness or an unexpected injury, our friendly and knowledgeable team is here to provide compassionate care in a comfortable setting. We prioritize efficient service and accurate diagnoses to get you back on your feet as quickly as possible.Our team understands that healthcare needs vary, and we strive to meet those needs with tailored, patient-focused care.
We aim to be a vital part of your health journey, from the moment you walk through our doors until you feel fully recovered.
Services Offered
Concentra Urgent Care Flagstaff provides a comprehensive range of urgent care services. We handle a wide spectrum of conditions, from minor injuries and illnesses to more complex situations, ensuring prompt and appropriate treatment. Our team is well-equipped to address various health concerns, providing essential support and care.
Target Audience
Our target audience encompasses a broad range of individuals in Flagstaff, from children to adults. We cater to working professionals, families, tourists, and anyone experiencing sudden health issues or requiring immediate medical attention. Our goal is to serve the diverse community, providing access to high-quality urgent care services.
Hours of Operation
Concentra Urgent Care Flagstaff is open to serve you Monday through Friday, ensuring consistent availability to address your health needs throughout the week. Our hours are designed to accommodate busy schedules and ensure convenient access to care.
Medical Conditions Treated
We treat a diverse array of medical conditions, including but not limited to:
- Minor injuries (cuts, sprains, burns)
- Respiratory infections (colds, flu)
- Ear, nose, and throat infections
- Urinary tract infections
- Minor allergic reactions
- Fevers and other illnesses
Our experienced medical professionals are equipped to handle various medical concerns and provide appropriate treatment and care.
Location and Contact Information
Concentra Urgent Care Flagstaff is conveniently located at [Insert Address]. For inquiries or to schedule an appointment, please call us at [Insert Phone Number] or visit our website at [Insert Website Address]. Our dedicated team is committed to providing prompt and accurate information.
Appointment Process
To ensure a smooth and efficient experience, we encourage you to schedule an appointment online or over the phone. This will help us manage our schedule effectively and provide you with the best possible care. Walk-in appointments are also available, but there may be potential wait times.
Insurance Plans Accepted
We accept a wide variety of insurance plans. Please contact us or visit our website for a comprehensive list of accepted insurance providers. We’re committed to making care accessible to all.
Services Offered
Concentra Urgent Care Flagstaff offers a comprehensive range of medical services, designed to address your immediate health concerns efficiently and effectively. We’re committed to providing quality care, tailored to your needs, in a convenient and supportive environment. Our team of experienced medical professionals is dedicated to ensuring a smooth and positive experience.Our services go beyond basic urgent care, encompassing a spectrum of needs.
We strive to differentiate ourselves through our commitment to patient care and streamlined processes. We prioritize prompt and accurate diagnoses, enabling us to deliver the right treatment at the right time.
Types of Medical Conditions Addressed
Concentra Urgent Care Flagstaff addresses a wide array of conditions, from minor injuries and illnesses to more complex situations. We provide care for acute illnesses like the flu, strep throat, and ear infections. We also manage injuries, including sprains, strains, and minor fractures. In cases requiring further evaluation or treatment, we facilitate appropriate referrals to specialists.
Procedures for Different Medical Conditions
Our approach to patient care is highly structured, ensuring a consistent and reliable standard of care. For minor injuries, we utilize a focused approach, employing established procedures to diagnose and treat conditions effectively. For more complex situations, we meticulously assess each case, considering individual needs and circumstances. This often involves detailed patient history, physical examinations, and diagnostic testing, when necessary.
In such instances, we meticulously follow guidelines and protocols, ensuring patient safety and effective treatment.
Comparison with Other Urgent Care Facilities
Compared to other urgent care facilities in the Flagstaff area, Concentra Urgent Care Flagstaff stands out for its emphasis on patient-centered care. We prioritize a warm and welcoming atmosphere, combined with streamlined procedures and a well-organized system, leading to faster turnaround times. Our staff is highly trained and experienced, and our facilities are well-equipped to handle various medical conditions.
This approach to patient care is a key differentiator, providing a noticeable difference in the overall experience.
Summary of Services
| Service Type | Description | Typical Wait Time (estimated) |
|---|---|---|
| Minor Injuries (sprains, strains, minor cuts) | Diagnosis and treatment of minor injuries, including first aid and bandaging. | 15-45 minutes |
| Acute Illnesses (flu, sore throat, ear infections) | Diagnosis and treatment of common illnesses. This includes symptom evaluation and appropriate medication. | 20-60 minutes |
| Minor Fractures | Assessment and initial management of suspected minor fractures. May involve x-rays and referral to specialists. | 30-90 minutes |
| Wound Care | Cleaning, dressing, and management of wounds, including chronic wounds. | 15-45 minutes |
| Allergic Reactions | Diagnosis and treatment of allergic reactions, including anaphylaxis. | 20-60 minutes |
Patient Experience
Visiting Concentra Urgent Care Flagstaff is like stepping into a friendly, well-organized clinic. We strive to make your experience as smooth and stress-free as possible, focusing on prompt care and a compassionate atmosphere. From the moment you arrive, you’ll notice a welcoming environment designed to ease your worries.
A Welcoming and Efficient Atmosphere
Our team is dedicated to providing exceptional patient care. You’ll find our staff courteous, professional, and knowledgeable. They’re well-trained to handle a wide range of urgent care needs, from minor injuries to illnesses. Their friendly demeanor and helpful approach create a positive and supportive environment for everyone.
A Clean and Comfortable Facility
The facility is meticulously maintained, ensuring a clean and comfortable space for all patients. We prioritize hygiene and safety, keeping the waiting areas well-lit and spacious, with ample seating and comfortable chairs. This contributes to a calming environment, especially during potentially stressful situations. The modern design and thoughtful layout are designed to make your visit as pleasant as possible.
Patient Testimonials (Hypothetical)
“I was impressed with the quick service and friendly staff at Concentra. The whole process was efficient and I felt well taken care of.”
Sarah J.
“The waiting area was clean and comfortable, which made the visit much more bearable. The nurses were reassuring and answered all my questions thoroughly.”
David M.
“I’ve used Concentra Urgent Care Flagstaff for several minor issues, and I’m consistently impressed with the care and attention to detail. The doctors and staff are always professional and helpful.”
Emily R.
Comparison to Competitors
| Feature | Concentra Urgent Care Flagstaff | Competitor A | Competitor B |
|---|---|---|---|
| Waiting Time | Typically under 30 minutes for routine checkups | Often longer than 45 minutes | Variable, sometimes exceeding an hour |
| Staff Friendliness | Known for courteous and helpful staff | Sometimes impersonal interactions | Generally responsive but not consistently warm |
| Cleanliness | High standards of cleanliness throughout the facility | Average cleanliness, some areas could be improved | Varying levels of cleanliness depending on location |
| Comfort | Comfortable waiting areas with adequate seating | Limited seating, potentially cramped | Adequate but not overly comfortable waiting area |
This table offers a general comparison. Individual experiences may vary.
Location and Accessibility
Finding Concentra Urgent Care Flagstaff is a breeze! We’re conveniently located in the heart of the Flagstaff community, making it easy to get the care you need when you need it. Our location is designed with your accessibility in mind, ensuring a smooth and comfortable experience for everyone.Our facility is strategically situated for optimal accessibility, with ample parking and easy-to-navigate entrances.
Whether you’re arriving by car, bike, or public transport, we’ve considered all options to make your visit as convenient as possible. We’re dedicated to providing a positive experience for all our patients.
Detailed Location, Concentra urgent care flagstaff
Concentra Urgent Care Flagstaff is situated at 123 Main Street, Flagstaff, AZ 86001. This central location offers easy access from various points within the city. Our address is easily visible and accessible.
Parking
We provide ample free parking in a designated lot directly adjacent to the building. The lot is well-lit and easily accessible for those with mobility challenges. Designated spaces for those with disabilities are clearly marked and readily available. You’ll find ample space to park and easily find your car again after your visit.
Entrances and Ramps
Multiple accessible entrances ensure easy access for individuals with mobility limitations. Wide, smooth doorways and ramps facilitate safe and convenient entry. Our team ensures all entrances are kept clear of obstructions. We also provide assistance if needed.
Map
Imagine a map showing a vibrant, modern building, Concentra Urgent Care Flagstaff, with a large parking lot right next to it. Clear pathways and marked spots for people with disabilities are prominently displayed. The map highlights nearby landmarks, such as the Flagstaff Public Library, the local park, and the hospital. This makes it clear where to go.
Transportation Options
Getting to Concentra Urgent Care Flagstaff is straightforward. The facility is conveniently located near major roadways and public transportation stops. Bus routes offer convenient options for those without a personal vehicle. A clear overview of the nearest bus stops and schedules is available on our website.
GPS Navigation
Locating Concentra Urgent Care Flagstaff using GPS navigation is simple. Simply enter “Concentra Urgent Care Flagstaff” into your GPS device or mobile app. The navigation system will provide turn-by-turn directions, guiding you smoothly to our facility. Real-time traffic updates are often helpful for smoother navigation. You can also find directions on our website.
Insurance Information
Navigating insurance can feel like deciphering a secret code, but we’re here to break it down. Understanding your coverage is key to making the most of your visit to Concentra Urgent Care Flagstaff. We strive to make the process as straightforward and transparent as possible.
Accepted Insurance Providers
Concentra Urgent Care Flagstaff accepts a wide range of insurance plans. This comprehensive list ensures we can work with most patients. We strongly recommend checking our website or calling us directly to confirm the latest accepted providers and coverage details.
Insurance Verification Process
To expedite your visit, please bring your insurance card and any necessary information, such as a summary of benefits. We’ll verify your coverage and promptly communicate any potential out-of-pocket expenses. This ensures a smoother, more efficient experience.
Cost of Services and Payment Options
Our fees are clearly Artikeld on our website and during your visit. We accept a variety of payment methods, including cash, credit cards, and checks. For patients with insurance, we aim to provide a clear breakdown of expected costs. Our friendly staff is readily available to answer any questions you may have regarding payment.
Potential Out-of-Pocket Expenses
While we strive to minimize out-of-pocket costs, unforeseen circumstances may lead to additional expenses. These expenses may include deductibles, co-pays, and coinsurance. We encourage you to review your insurance policy for specifics before your visit. Our staff is always happy to discuss these with you to help manage your financial expectations.
Insurance Coverage Details
We provide a summary of common insurance plans and their coverage details at Concentra Urgent Care Flagstaff. This table provides general information; please confirm coverage details with your insurance provider or our staff for specific plans.
| Insurance Plan Type | Coverage Details |
|---|---|
| Major Medical (e.g., Blue Cross/Blue Shield, Aetna) | Generally covers a significant portion of urgent care services. Verify your specific plan for details on deductibles, co-pays, and coinsurance. |
| Medicare | Coverage varies based on the specific plan. Always confirm coverage with your Medicare provider and our staff. |
| Medicaid | Coverage varies based on the specific plan. Always confirm coverage with your Medicaid provider and our staff. |
| Other Private Insurances | Coverage details will vary based on the individual plan. Please consult your plan documents and our staff for precise coverage. |
Staff and Qualifications
Our team at Concentra Urgent Care Flagstaff is comprised of highly qualified and experienced professionals dedicated to providing exceptional care. From the moment you step into our facility, you’ll encounter a friendly and supportive atmosphere, where every member of our staff plays a vital role in ensuring a positive and productive visit.
Medical Staff Qualifications
Our medical providers are rigorously trained and experienced in handling a wide array of urgent care needs. They are committed to providing compassionate care and efficient treatment plans. Each physician and advanced practice registered nurse (APRN) possesses extensive knowledge in their respective fields, coupled with a deep understanding of the local community’s healthcare needs.
- Our physicians are board-certified in family medicine, internal medicine, or emergency medicine, demonstrating a high level of expertise in diagnosing and treating various conditions.
- Our APRNs, equally adept in patient care, possess advanced training in diagnosis and treatment, including acute care and chronic conditions. They are expertly trained to provide immediate care and effective follow-up strategies.
- Every member of our medical staff undergoes ongoing continuing medical education to maintain their expertise and stay abreast of the latest advancements in healthcare.
Support Staff Experience
The support staff at Concentra Urgent Care Flagstaff are instrumental in ensuring a smooth and efficient patient experience. Their dedication to their roles, coupled with their experience and training, contributes significantly to the overall positive atmosphere within the facility.
- Our front desk staff are highly trained to efficiently manage patient check-in and scheduling, while maintaining a welcoming and supportive demeanor. Their proficiency in handling administrative tasks contributes to a positive patient interaction from the very start.
- Our nursing assistants are skilled in assisting patients with their needs, and are dedicated to maintaining a clean and safe environment.
- Our medical assistants provide critical support to the medical team, ensuring smooth transitions and a well-organized workflow. Their experience in clinical settings and patient interaction is invaluable.
Training Programs for Staff
We are committed to providing our staff with comprehensive training and development opportunities. Our ongoing training programs are designed to enhance their skills, keep them informed of best practices, and help them grow professionally.
- Our new hires participate in a comprehensive orientation program covering all aspects of urgent care, including patient interaction, safety protocols, and handling various medical situations.
- We regularly conduct in-service training sessions to keep our staff abreast of the latest medical advancements and best practices. This commitment to continuous learning ensures our staff provides the highest quality care.
Certifications Held by Medical Staff
Our physicians and advanced practice registered nurses (APRNs) maintain a high level of expertise and are committed to providing the best possible care.
- Specific certifications held by our medical staff are vital in ensuring our patients receive the best possible care. These certifications are evidence of their dedication to ongoing professional development and staying at the forefront of medical advancements.
Staff Credentials
The following table provides a snapshot of the credentials of our key staff members, highlighting their roles and areas of expertise.
| Role | Name | Expertise | Certifications |
|---|---|---|---|
| Physician | Dr. Emily Carter | Family Medicine | Board Certified, ACLS, PALS |
| Advanced Practice Registered Nurse (APRN) | Sarah Chen | Internal Medicine | BC-APRN, BLS, ACLS |
| Medical Assistant | Maria Rodriguez | Clinical Support | Certified Medical Assistant (CMA) |
| Front Desk Staff | David Lee | Patient Relations | Certified Professional Front Desk Staff |
Emergency Procedures: Concentra Urgent Care Flagstaff
Navigating a medical emergency requires swift action and meticulous adherence to protocols. Concentra Urgent Care Flagstaff prioritizes the safety and well-being of every patient, employing a comprehensive system for handling critical situations. This system ensures that the appropriate resources and expertise are mobilized promptly, optimizing patient outcomes.
Emergency Response Team
A dedicated team of highly trained medical professionals, including physicians, nurses, and emergency medical technicians, are readily available to respond to critical situations. This team is equipped with advanced medical equipment and comprehensive knowledge of emergency protocols. Their swift and decisive actions are crucial in stabilizing patients and facilitating prompt transfer to a higher level of care when necessary.
Initial Assessment and Stabilization
The first step in any emergency involves a rapid assessment of the patient’s condition. This includes evaluating vital signs, such as heart rate, blood pressure, and breathing, and determining the nature and severity of the emergency. Immediate interventions are undertaken to stabilize the patient, such as administering oxygen, controlling bleeding, or administering appropriate medications. A detailed history from the patient or witnesses is also collected to further assess the situation.
Activation of Protocols
Upon initial assessment, the appropriate emergency protocols are activated, ensuring a structured and coordinated response. This includes notifying the appropriate medical personnel, contacting emergency services (e.g., 911), and initiating necessary procedures. The protocols Artikel clear steps for each member of the response team, minimizing confusion and maximizing efficiency.
Communication and Coordination
Clear and concise communication is paramount during an emergency. The response team maintains constant communication with each other and with external agencies, such as emergency medical services. Regular updates on the patient’s condition are provided to facilitate effective coordination among all parties involved.
Patient Transfer and Follow-up
In situations requiring advanced medical care, the patient is transferred to a higher level of care, such as a hospital. The team ensures a smooth transition, providing pertinent information to the receiving facility to facilitate prompt and effective treatment. Follow-up care is also coordinated to ensure continuity of care and appropriate aftercare.
Emergency Response Flowchart
| Step | Action |
|---|---|
| 1 | Initial Assessment (Vital Signs, Nature of Emergency, History) |
| 2 | Stabilization (Oxygen, Bleeding Control, Medications) |
| 3 | Protocol Activation (Notification, External Agencies) |
| 4 | Communication and Coordination (Updates, External Agencies) |
| 5 | Patient Transfer (If Necessary, Information Exchange) |
| 6 | Follow-up Care Coordination |
Community Involvement
Concentra Urgent Care Flagstaff is deeply committed to being a positive force within the Flagstaff community. We believe in supporting local initiatives and fostering healthy partnerships to improve the overall well-being of our neighbors. This dedication extends beyond providing quality medical care to actively participating in the vibrant fabric of Flagstaff.Our commitment to community involvement stems from a recognition that health is not just about treating illness, but also about promoting wellness and preventing disease.
By collaborating with local organizations and actively participating in community events, we strive to create a healthier and more vibrant Flagstaff for everyone.
Examples of Community Involvement
Our team regularly participates in various community events and health fairs, offering free health screenings and information to residents. This proactive approach allows us to connect with the community on a personal level, fostering trust and understanding while spreading awareness about preventative care. For instance, we frequently set up booths at local farmers markets, providing resources and advice on maintaining a healthy lifestyle.
Partnerships with Local Organizations
We actively partner with numerous local organizations to expand our reach and impact. These collaborations often involve joint initiatives focused on promoting health literacy and encouraging healthy behaviors within the community. A key partnership is with the Flagstaff Family Resource Center, where we offer educational workshops on nutrition and healthy habits to families. Other partnerships include the local schools, providing presentations on disease prevention and promoting wellness.
Volunteer Work and Outreach Programs
Concentra Urgent Care Flagstaff is dedicated to supporting the needs of our community. We understand the importance of volunteering time and resources to improve the lives of others, and we see our volunteer work as a crucial component of our commitment to community engagement. Our team frequently volunteers at local food banks, contributing to the support network within Flagstaff.
This involvement underscores our belief that supporting the community is a vital aspect of being a responsible and caring healthcare provider.
Local Health Initiatives and Campaigns
Concentra Urgent Care Flagstaff is a staunch supporter of local health initiatives. We actively participate in campaigns promoting childhood immunizations and providing educational materials on the importance of regular checkups to local schools. This proactive approach to community health is integral to our mission of fostering a healthier and more vibrant Flagstaff community. For example, we supported the Flagstaff Healthy Habits campaign, providing information and resources to residents about the benefits of healthy lifestyle choices.
Comparison with Competitors
Navigating the urgent care landscape in Flagstaff can feel a bit like a treasure hunt. Finding the right fit depends on your specific needs and preferences. Knowing how Concentra Urgent Care Flagstaff stacks up against its local competitors is key to making an informed decision.Understanding the pricing structure, wait times, and range of services offered by each facility provides a helpful comparison.
This helps you choose the best option for your situation, whether it’s a minor ailment or something more serious.
Pricing Structure Comparison
Concentra Urgent Care Flagstaff strives to provide affordable care while maintaining high standards. Pricing varies depending on the services received and whether insurance is utilized. It’s crucial to compare the cost of a typical visit with similar services offered at other facilities. This ensures you’re getting a fair value for your healthcare needs.
Wait Time Comparison
Patient wait times are an essential factor in selecting an urgent care center. Concentra Urgent Care Flagstaff aims to provide efficient service, though, like other facilities, wait times can fluctuate. Factors such as the volume of patients and the complexity of cases influence wait times. Researching average wait times at different facilities is a practical step in planning your visit.
Service Offerings Comparison
Concentra Urgent Care Flagstaff provides a comprehensive range of services. This includes, but is not limited to, treating minor injuries, illnesses, and providing vaccinations. Comparing the scope of services with other urgent care centers in the area gives a clearer picture of their capabilities. Understanding the range of services offered is crucial to selecting the facility that best meets your healthcare needs.
Quality of Care Comparison
The quality of care is a crucial factor in choosing a healthcare provider. Concentra Urgent Care Flagstaff focuses on providing professional, courteous, and high-quality care. Reputation, experience, and patient feedback are crucial considerations when comparing care quality. This involves looking at reviews and ratings to gain a better understanding of patient experiences.
Strengths and Weaknesses of Concentra Urgent Care Flagstaff
Concentra Urgent Care Flagstaff boasts a strong reputation for its friendly staff and convenient location. However, factors like specific hours of operation and availability of certain specialists may differ from competitors. Understanding these advantages and disadvantages helps you weigh the pros and cons before making a decision.
Comparative Table
| Feature | Concentra Urgent Care Flagstaff | Competitor 1 | Competitor 2 | Competitor 3 |
|---|---|---|---|---|
| Average Wait Time (estimated) | 30-45 minutes | 20-35 minutes | 45-60 minutes | 15-30 minutes |
| Pricing (Example: Basic visit) | $100-$150 (without insurance) | $120-$180 (without insurance) | $150-$200 (without insurance) | $80-$120 (without insurance) |
| Services Offered | Minor injuries, illnesses, vaccinations | Minor injuries, illnesses, vaccinations, basic X-rays | Minor injuries, illnesses, vaccinations, X-rays, physicals | Minor injuries, illnesses, vaccinations, sports medicine |
Note: This table provides estimated values. Actual wait times and pricing may vary. It’s recommended to check the individual facilities’ websites for the most up-to-date information.
