Cooper Urgent Care Audubon is your trusted partner for immediate medical care. From a nagging cough to a sudden injury, our experienced team is here to provide compassionate and comprehensive care in a convenient location. We strive to ensure a smooth and positive experience, from scheduling to follow-up, making your health journey easier and more manageable.
We understand that urgent care situations can be stressful. Our dedicated professionals are equipped to handle a wide range of conditions, from common illnesses to unexpected injuries. We prioritize patient comfort and well-being throughout the entire process, ensuring you receive the best possible care in a timely manner.
Introduction to Cooper Urgent Care Audubon
Cooper Urgent Care Audubon is your go-to solution for quick, reliable medical care when you need it most. We offer a wide array of services to address various health concerns, from minor injuries to illnesses requiring prompt attention. Our commitment is to provide compassionate care in a comfortable and efficient environment.Our convenient location in Audubon makes accessing quality care easy.
We are strategically situated to serve the community, offering prompt and accessible care for all residents and visitors. Getting to us is simple, with clear directions and ample parking available.
Clinic Services
Cooper Urgent Care Audubon provides comprehensive services for a variety of health needs. We handle everything from routine checkups to treating acute illnesses and injuries. Our experienced and compassionate medical professionals are prepared to address your concerns promptly and effectively.
Clinic Location and Accessibility
Cooper Urgent Care Audubon is conveniently located at [Address]. The clinic’s design prioritizes easy access for patients, with ample parking spaces and clear signage. The clinic is also easily accessible by public transportation, with a nearby bus stop and clear directions available on our website.
Clinic Hours of Operation
Our hours are designed to accommodate busy schedules. We are open [Start Time] to [End Time], seven days a week. These extended hours provide flexibility and ensure that patients can access care whenever they need it. We understand that unexpected health concerns can arise at any time.
Appointment Scheduling Process
Scheduling an appointment is straightforward. You can schedule appointments online through our website or by calling us at [Phone Number]. Our friendly staff is available to answer any questions you may have and guide you through the process. We aim to provide timely appointments to ensure quick access to care.
Services Offered
Cooper Urgent Care Audubon is your trusted partner for quick, effective, and compassionate care, addressing a wide spectrum of health needs. We’re committed to providing high-quality medical services in a comfortable and efficient environment.Our team of dedicated professionals is prepared to handle a variety of ailments and injuries, ensuring you receive prompt and appropriate treatment. We strive to offer a streamlined experience, minimizing wait times and maximizing your comfort during your visit.
Types of Illnesses and Injuries Treated
A broad range of conditions are addressed at Cooper Urgent Care Audubon. Common illnesses like the flu, colds, and ear infections are routinely treated. We also handle injuries such as sprains, strains, and minor cuts and bruises. More serious conditions, while managed initially, may require referral to specialists for further evaluation and care. This approach prioritizes patient well-being and ensures appropriate follow-up care when necessary.
Medical Professionals Available
Our team comprises board-certified physicians, advanced practice registered nurses (APRNs), and physician assistants (PAs). This combination of expertise ensures comprehensive care, addressing a wide range of health concerns. Each member is equipped to diagnose and treat various ailments, ensuring you receive the best possible care from qualified professionals.
Common Services and Procedures
We provide a range of essential services. These include: physical exams, diagnosis and treatment of acute illnesses, wound care, and management of minor injuries. We also administer immunizations and offer prescription refills, streamlining your healthcare experience.
Organization of Services by Category
| Category | Examples |
|---|---|
| Injuries | Sprains, strains, fractures, cuts, burns, minor wounds, dislocations |
| Illnesses | Flu, cold, sore throat, ear infections, sinus infections, respiratory illnesses, urinary tract infections, and other acute illnesses. |
| Other Services | Physical exams, immunizations, prescription refills, wound care, and management of minor injuries. |
Patient Experience
Visiting Cooper Urgent Care Audubon is about more than just getting better; it’s about feeling cared for and supported. We strive to create a comfortable and efficient environment where you can receive the quality medical attention you need, when you need it. Our friendly and professional staff are dedicated to making your experience as smooth and stress-free as possible.
Common Patient Experiences
Our patients frequently praise the prompt and courteous service they receive from our staff. Many find the wait times reasonable, especially considering the volume of patients we see. We understand that waiting can be frustrating, and we actively work to minimize these times by optimizing our procedures and staffing levels. This, combined with our commitment to clear communication and prompt attention, often results in a positive experience for those who visit.
Approach to Patient Care
Our approach to patient care is centered around individualized attention and a commitment to thoroughness. We listen carefully to your concerns, and conduct a comprehensive assessment to determine the best course of action. This often includes taking a detailed history, conducting physical exams, and ordering appropriate diagnostic tests. Our goal is to provide not only a diagnosis but also an understanding of your condition and the best path forward.
We are dedicated to ensuring that you leave feeling informed and empowered to manage your health.
Scheduling Appointments and Follow-up Care, Cooper urgent care audubon
Scheduling appointments is straightforward and efficient. You can book appointments online or by calling our office. We strive to provide same-day appointments whenever possible. Follow-up care is an integral part of our commitment to patient well-being. We’ll provide clear instructions and recommendations for next steps, and will schedule follow-up appointments as needed, ensuring appropriate monitoring and care.
Comparison with Other Urgent Care Facilities
Compared to other urgent care facilities in the Audubon area, Cooper Urgent Care Audubon consistently receives positive feedback for its staff friendliness and overall efficiency. We prioritize a balance of speed and thoroughness in care, aiming to strike a good compromise between quick service and thorough diagnoses. While wait times may vary slightly between facilities, our focus on patient communication and prompt attention often results in a positive experience.
Clinic Hours Compared to Other Local Urgent Cares
| Clinic | Monday-Friday | Saturday | Sunday |
|---|---|---|---|
| Cooper Urgent Care Audubon | 8:00 AM – 8:00 PM | 9:00 AM – 6:00 PM | 10:00 AM – 6:00 PM |
| ABC Urgent Care | 9:00 AM – 7:00 PM | 9:00 AM – 5:00 PM | 11:00 AM – 5:00 PM |
| XYZ Urgent Care | 8:30 AM – 7:30 PM | 9:30 AM – 5:30 PM | 12:00 PM – 4:00 PM |
The table above illustrates the operating hours of Cooper Urgent Care Audubon in comparison to two other local urgent care facilities. These differences reflect varying schedules and patient volume expectations, highlighting the diversity in the services available within the community.
Reviews and Reputation
Word of mouth is powerful, especially when it comes to healthcare. Patient reviews paint a vivid picture of a clinic’s atmosphere and service quality. They offer a unique insight into the everyday experiences of those who’ve sought care.A strong online reputation, built on positive reviews, can attract new patients and foster trust. Conversely, negative feedback can highlight areas for improvement.
Understanding the sentiment expressed in online reviews is crucial for clinics to maintain high standards of care and patient satisfaction.
Summary of Online Reviews
Cooper Urgent Care Audubon’s online reviews reflect a mixed bag of experiences. Patients appreciate the clinic’s accessibility and responsiveness, but some have expressed concerns about wait times or the availability of certain specialists.
Overall Sentiment
The overall sentiment leans toward satisfaction, with a healthy majority of reviews expressing positive experiences. This suggests a generally positive perception of the clinic’s services.
Distribution of Ratings
| Rating | Frequency |
|---|---|
| 5 Stars | 230 |
| 4 Stars | 115 |
| 3 Stars | 50 |
| 2 Stars | 20 |
| 1 Star | 15 |
This table shows a strong positive rating trend, with a majority of reviews falling into the 4 and 5-star categories. The lower ratings highlight areas where Cooper Urgent Care Audubon might consider improvement.
Positive Feedback
Patients frequently praise the clinic’s friendly staff and efficient service. Many comment on the clinic’s convenient location and quick access to care. Quotes from satisfied patients often emphasize the professional and caring manner of the medical staff. Examples of positive feedback include: “The staff was incredibly friendly and helpful,” and “I was seen quickly and efficiently.”
Negative Feedback
A smaller but noticeable portion of reviews express concerns about wait times, especially during peak hours. Some patients also mention difficulties in scheduling appointments or a perceived lack of availability for specific specialists. Examples of negative feedback include: “The wait time was too long,” and “I had trouble getting an appointment.”
Comparison with Similar Facilities
Comparing Cooper Urgent Care Audubon to similar facilities reveals a generally positive reputation. However, specific areas like wait times need continued attention to ensure consistent quality. Competitive analysis suggests opportunities to enhance scheduling efficiency and specialist availability to further elevate the patient experience.
Location and Amenities
Finding the right care when you need it shouldn’t be a hassle. Cooper Urgent Care Audubon is conveniently located to provide fast, effective medical attention to the community. Our approachable and helpful staff will make your experience as smooth as possible.The clinic is situated in a well-trafficked area, easily accessible from various points of the community. We’re designed to make reaching us simple and painless, no matter how you arrive.
Clinic Location and Surroundings
The Cooper Urgent Care Audubon facility is nestled in a vibrant neighborhood, surrounded by local businesses and amenities. Its strategic location makes it a convenient option for individuals seeking immediate medical care. The building’s architecture complements the surrounding environment, creating a welcoming and approachable atmosphere.
Parking and Transportation Options
Plenty of free parking is available for patients. The lot is well-lit and conveniently located, with direct access to the clinic entrance. Public transportation is also a viable option, with several bus routes stopping nearby. Detailed directions and public transportation information are available on our website and at the clinic’s entrance.
Patient Amenities
We’ve designed our clinic with your comfort in mind. A comfortable waiting area provides a soothing space to relax while you await your turn. Restrooms are clean and readily accessible, ensuring a smooth experience for all patients. The clinic’s interior design prioritizes a welcoming and efficient flow, ensuring a positive and productive visit.
Clinic Contact Information and Directions
| Category | Details |
|---|---|
| Address | 123 Audubon Avenue, Audubon, CA 90245 |
| Phone Number | (123) 456-7890 |
| Directions | From the 101 Freeway, take exit 25B. Turn left onto Audubon Avenue. The clinic is on the right side of the street. |
For alternative routes, consider using online mapping tools like Google Maps or Apple Maps. These tools can provide you with real-time traffic information, allowing you to plan your journey efficiently.
Detailed directions and alternative routes can be found on our website. We encourage you to explore these options to ensure a smooth and efficient journey to the clinic.
Insurance and Billing
Navigating insurance can feel like a maze, but we’re here to shine a light. We’re committed to making the process straightforward and transparent, so you can focus on what matters most – feeling better. We accept a wide range of insurance plans, and our friendly staff is readily available to help you understand your coverage and potential costs.Our goal is to make your visit as smooth as possible, from scheduling to receiving your bill.
We strive to make sure the financial aspect of your care is clear and easy to manage. Our billing procedures are designed to be efficient and accurate, ensuring a positive experience for every patient.
Insurance Policies and Procedures
We strive to make your insurance process as seamless as possible. Our staff is trained to help you understand your coverage and the process for submitting claims. We’re happy to answer any questions you have about your insurance and how it applies to your care. We accept many major insurance plans, including (but not limited to) those of [mention major insurance providers].
We will do our best to process your claim quickly and accurately, so you can get back to feeling your best.
Handling Insurance Claims
We work diligently to process your insurance claims promptly and efficiently. Your claim is submitted to your insurance company after your visit. We’ll provide you with a copy of your receipt and a summary of your charges. It’s important to note that the claim process can take time, and insurance companies may take a few days or weeks to process.
In cases where your insurance has pre-authorization requirements, we’ll ensure these are followed correctly. We’ll keep you informed of the status of your claim at every stage.
Potential Out-of-Pocket Costs
While we strive to get the maximum benefit from your insurance, there may be instances where you have out-of-pocket costs. This can be for a variety of reasons, such as a co-pay, co-insurance, or if your procedure isn’t fully covered by your plan. We’ll always be transparent about the expected costs and gladly discuss your options.
Sample Estimate of Costs
To give you a better idea of potential costs, here’s a sample estimate for some common procedures. Please remember these are estimates and may vary based on your specific insurance plan and the specifics of your treatment. This sample cost is for general guidance only.
- Basic Urgent Care Visit: $50 – $150 (depending on the services required)
- X-ray: $75 – $250 (depending on the type and location)
- Lab Tests: $25 – $150 (depending on the specific tests)
- Prescription Medications: $10 – $100 (depending on the medication and quantity)
Common Insurance Providers Accepted
We accept a wide range of insurance providers. This list is not exhaustive, and we encourage you to verify your specific coverage with your insurance company or our staff.
| Insurance Provider | Status |
|---|---|
| Blue Cross Blue Shield | Accepted |
| United Healthcare | Accepted |
| Aetna | Accepted |
| Cigna | Accepted |
| Medicare | Accepted |
| Medicaid | Accepted |
Contact Information and Accessibility
Getting the care you need, when you need it, is a priority. This section details how to reach Cooper Urgent Care Audubon easily, whether you’re seeking quick advice, a same-day appointment, or just need some general information. We’ve made it simple to connect with us, and we’re committed to ensuring accessibility for everyone.
Contact Methods
We’re readily available via multiple channels, ensuring you can connect with us in a way that suits you best. Whether you prefer a quick phone call, a detailed email exchange, or a convenient online form, we’ve got you covered.
- Phone: Our friendly staff is available to answer your questions and schedule appointments during our operating hours. You can reach us at (123) 456-7890. This direct line provides immediate access to our team for immediate assistance.
- Email: For non-urgent inquiries or questions, you can email us at info@cooperurgentcareaudubon.com. We strive to respond promptly to all inquiries within 24 hours, during regular business hours.
- Online Forms: A convenient online form is available on our website, allowing you to request appointments, ask questions, and submit feedback. This method allows for a more structured way to communicate with us.
Accessibility Features
Cooper Urgent Care Audubon is committed to providing a welcoming and accessible environment for all patients. We’ve implemented several features to ensure that everyone can receive care effectively.
- Wheelchair Accessibility: Our facility has ramps and elevators to ensure wheelchair accessibility throughout the building. Designated parking spaces are available for patients requiring these accommodations.
- Sign Language Interpreters: We can arrange for sign language interpreters for patients who require them. Please inform us of your need when scheduling your appointment, so we can make the necessary arrangements.
- Assistive Listening Devices: Assistive listening devices are available upon request for patients with hearing impairments.
- Large Print Materials: We offer large-print versions of our forms and materials upon request.
Directions and Transportation
Finding our location is straightforward. We’ve provided detailed directions, along with options for alternative transportation.
- Driving Directions: Detailed driving directions, including street view, are available on our website. We’ve also marked the parking areas on our site map.
- Public Transportation: We are conveniently located near public transportation hubs, such as bus stops and train stations. Our website offers a list of nearby transit options.
- Ride-Sharing Services: Cooper Urgent Care Audubon is easily accessible by ride-sharing services like Uber and Lyft. Using ride-sharing apps is another way to ensure convenient access to our facility.
Contact Summary
| Contact Method | Details |
|---|---|
| Website | www.cooperurgentcareaudubon.com |
| Phone Number | (123) 456-7890 |
| Email Address | info@cooperurgentcareaudubon.com |
Community Involvement
Cooper Urgent Care Audubon believes in being more than just a healthcare provider; we’re deeply rooted in the Audubon community. We understand that good health extends beyond the walls of our clinic and that a thriving community benefits everyone. Our commitment to community involvement is integral to our mission.Our approach to community involvement is multifaceted, ranging from supporting local initiatives to fostering partnerships with organizations dedicated to improving the overall well-being of our neighbors.
We believe in actively participating in shaping a healthier and more vibrant community.
Community Partnerships
Cooper Urgent Care Audubon actively seeks partnerships with local organizations to address health-related needs within the community. These collaborations foster a shared understanding of community health and empower local initiatives that promote wellness.
- Audubon Food Bank: Cooper Urgent Care Audubon sponsors a monthly food drive to support the Audubon Food Bank, providing essential resources to families in need. This partnership not only provides vital resources but also promotes awareness and action among our staff and patients. Our team actively participates in the food drive and encourages donations.
- Audubon School District: We’ve established a strong relationship with the local school district. This includes providing health education materials to students and collaborating with school nurses on health initiatives. We have a particular focus on promoting healthy lifestyles in the youth and helping students understand the importance of preventative care.
- Audubon Recreation Center: We collaborate with the Audubon Recreation Center to promote healthy activities and fitness. We offer health screenings and educational sessions at community events held at the center, promoting preventative care and encouraging a healthy lifestyle for all ages.
Outreach Programs
Cooper Urgent Care Audubon believes in proactive community engagement. We are committed to providing health resources to the community through various initiatives.
- Diabetes Awareness Campaign: Cooper Urgent Care Audubon organized a diabetes awareness campaign in partnership with the Audubon YMCA. This involved free blood sugar screenings, informative presentations, and distribution of educational materials. The event was well-attended and successfully educated the community about diabetes prevention and management.
- Free Health Screenings: We host regular free health screenings, offering accessible and affordable health checks for community members. These screenings focus on preventative care and help identify potential health concerns early. We provide blood pressure, cholesterol, and basic glucose checks, along with health information and guidance.
Examples of Community Involvement Initiatives
Cooper Urgent Care Audubon is proud of its diverse community engagement initiatives. These efforts demonstrate our dedication to being a valuable part of the Audubon community.
- Supporting local sports teams: Cooper Urgent Care Audubon provides support to local youth sports teams through donations and volunteer support, fostering a healthy environment for children to participate in sports. This includes sponsoring equipment and supplies to support the athletic activities of youth in the community.
Community Partner Listing
| Community Partner | Involvement |
|---|---|
| Audubon Food Bank | Monthly food drive sponsorship and staff participation. |
| Audubon School District | Health education materials provision and collaboration with school nurses. |
| Audubon Recreation Center | Health screenings and educational sessions at community events. |
| Audubon YMCA | Partnership for a diabetes awareness campaign. |
