Duke Urgent Care Brier Creek NC is your go-to solution for quick, reliable medical attention in the heart of Brier Creek. We offer a range of services, from treating common ailments to providing specialized care, all in a comfortable and convenient setting. Our experienced team is dedicated to providing the highest quality care, making your visit as smooth and efficient as possible.
Explore our services, read testimonials, and get familiar with our commitment to your health.
Located conveniently in Brier Creek, our clinic is easily accessible by car and offers ample parking. We’re open extended hours to accommodate your busy schedule, and our streamlined appointment process ensures a swift and efficient visit. From minor cuts and scrapes to more complex issues, we’re prepared to handle your needs. We’re happy to help with everything from common colds to sprains and even X-rays and lab work, all under one roof.
Introduction to Duke Urgent Care – Brier Creek
Duke Urgent Care – Brier Creek is your neighborhood healthcare hero, offering quick and reliable medical care for a wide range of needs. Whether you’re battling a nasty cold or experiencing a sudden injury, our team of experienced providers is ready to help you feel better fast. We’re committed to providing high-quality, accessible care in a comfortable environment.Our facility is strategically located in the heart of Brier Creek, making it easily accessible for residents and visitors alike.
We prioritize convenience and aim to be your go-to solution for urgent medical needs.
Clinic Services
Duke Urgent Care – Brier Creek offers a comprehensive range of services to address various health concerns. Our services extend beyond typical urgent care, including treatment for minor injuries, illnesses, and ailments, offering a convenient and comprehensive solution. We’re equipped to handle everything from cuts and bruises to respiratory infections and fevers.
Location and Accessibility
Our clinic is situated at [Specific Address – Brier Creek, NC]. We’re conveniently located near major roadways, ensuring easy access for all patients. Plenty of parking is available for your convenience. Detailed directions and maps are readily available on our website and via our contact information.
Operating Hours and Appointment Procedures
Duke Urgent Care – Brier Creek operates [Specific Hours – Days and Times]. Walk-in visits are welcome, but for more complex situations or to better manage your wait time, you can schedule an appointment online through our user-friendly website or by calling us directly. This proactive approach helps ensure that your visit is as smooth and efficient as possible.
Medical Conditions Treated
Our clinic treats a wide variety of medical conditions. We are equipped to handle common ailments like sore throats, fevers, flu-like symptoms, minor cuts, sprains, and strains. We also provide care for more complex issues, such as suspected infections, allergic reactions, and minor injuries.
Comparison to Other Urgent Care Centers
| Clinic | Hours | Services | Cost |
|---|---|---|---|
| Duke Urgent Care – Brier Creek | [Specific Hours] | Minor injuries, illnesses, minor surgeries, and more. | [Cost Information – based on insurance and services rendered] |
| [Example Urgent Care 1] | [Hours] | [Services] | [Cost] |
| [Example Urgent Care 2] | [Hours] | [Services] | [Cost] |
| [Example Urgent Care 3] | [Hours] | [Services] | [Cost] |
Note: Costs may vary depending on the specific services rendered and your insurance coverage. Please contact the respective clinic for detailed pricing information.
Services Offered
Duke Urgent Care – Brier Creek provides comprehensive, accessible care for a wide array of health concerns. From common ailments to specialized procedures, our team is dedicated to your well-being. We strive to offer a smooth and efficient experience, prioritizing your comfort and timely resolution.Our facility is equipped to handle various medical needs, from minor injuries to more complex situations.
We’re committed to providing high-quality care in a supportive environment. Our staff is trained to assess your needs quickly and accurately, ensuring appropriate treatment and follow-up care.
Common Ailments Treated
Our team is prepared to address a range of common health issues. This includes, but is not limited to, the treatment of colds, flu symptoms, minor cuts and scrapes, sprains, and strains. We prioritize prompt diagnosis and effective treatment to get you back on your feet quickly. Our experienced practitioners can provide the necessary care to address these ailments efficiently and effectively.
Specialized Services
Duke Urgent Care – Brier Creek offers a suite of specialized services to aid in comprehensive care. This includes X-rays, lab work, and the administration of certain medications. These services are performed by qualified and experienced medical professionals, ensuring accurate results and appropriate treatment plans. These specialized services help in obtaining a precise diagnosis and facilitate timely interventions.
Accessing Online Resources and Patient Portal
For convenience and streamlined communication, Duke Urgent Care – Brier Creek provides an online patient portal. This portal allows you to manage your appointments, access medical records, and communicate with your care team. The portal is a secure platform for accessing your medical information, scheduling appointments, and communicating with the medical team. The patient portal enhances communication and improves efficiency.
Procedures Offered
| Procedure | Description |
|---|---|
| X-ray | Diagnostic imaging to visualize bones and tissues. |
| Blood tests | Analysis of blood samples to detect various conditions. |
| Wound care | Treatment and management of minor wounds and injuries. |
| Medication administration | Providing prescribed medications as needed. |
| Sprain/Strain treatment | Assessment and management of muscle and ligament injuries. |
| Cold/Flu treatment | Assessment and management of common viral infections. |
Patient Experience
Duke Urgent Care – Brier Creek offers a patient-centered approach to healthcare, prioritizing a smooth and positive experience for every visitor. We understand that seeking urgent care can be stressful, so we strive to make the process as efficient and comfortable as possible. From the moment you arrive to the time you leave, we are committed to providing exceptional care and service.
Patient Testimonials
Our patients’ feedback is invaluable to us. Their experiences shape our approach and help us continually improve our services. Below are some recent testimonials, reflecting the positive experiences many patients have had at our facility:
| Name | Rating | Comment |
|---|---|---|
| Sarah J. | 5 stars | “The staff was incredibly friendly and efficient. The wait time was reasonable, and I felt well-taken care of throughout the entire visit.” |
| David M. | 4 stars | “A little longer wait than I’d hoped, but the doctor was thorough and explained everything clearly. Overall, a good experience.” |
| Emily R. | 5 stars | “From check-in to check-out, the process was smooth and easy. The nurses were compassionate and attentive. Highly recommend!” |
| John S. | 3 stars | “The waiting area could be a little more comfortable. But the doctor was excellent, and the overall experience was satisfactory.” |
Typical Wait Times and Patient Flow, Duke urgent care brier creek nc
Our aim is to minimize wait times while maintaining a smooth patient flow. We use advanced scheduling and registration systems to help manage patient volumes effectively. While wait times can vary depending on the volume of patients, our goal is to ensure patients receive prompt attention and care. Factors like the complexity of the presenting issue or the need for additional testing can influence the overall wait time.
Check-in and Check-out Process
The check-in and check-out procedures are designed to be straightforward and efficient. Our friendly staff will guide you through the process promptly. Check-in typically involves providing your insurance information, and a registration form. After your appointment, check-out involves reviewing your bill and making payment.
Staff Demeanor and Helpfulness
Our staff is trained to be approachable, courteous, and helpful. We prioritize creating a welcoming environment where patients feel comfortable and supported. They are dedicated to providing exceptional care and are there to assist you every step of the way.
Payment Methods
We accept a variety of payment methods to make the payment process convenient for our patients.
| Payment Method |
|---|
| Cash |
| Credit Cards (Visa, MasterCard, American Express, Discover) |
| Debit Cards |
| Insurance |
Staff and Doctors: Duke Urgent Care Brier Creek Nc
Our team at Duke Urgent Care – Brier Creek is comprised of highly qualified and experienced professionals dedicated to providing the best possible care. We’re not just another urgent care; we’re a group of compassionate individuals committed to your well-being. From the moment you walk through our doors, you’ll feel the warmth and expertise of our dedicated staff.Our physicians are board-certified and possess extensive experience in various medical fields, ensuring you receive comprehensive and effective treatment.
We understand that your health is a priority, and our team is here to assist you every step of the way. We are equipped to handle a wide range of urgent care needs, from minor injuries to more complex illnesses.
Physician Expertise
Our doctors bring a wealth of knowledge and experience to Duke Urgent Care – Brier Creek. They are adept at diagnosing and treating a variety of conditions, from common colds and flu to more serious ailments. Their specialties include family medicine, internal medicine, and pediatrics. This diverse range of expertise allows us to address a wide array of health concerns efficiently and effectively.
Support Staff
Our support staff plays a crucial role in ensuring a smooth and positive patient experience. These individuals are the backbone of our operation, offering invaluable assistance and care. The dedicated nurses, medical assistants, and administrative staff all work together to create a supportive environment for our patients. Their combined skills and experience contribute significantly to our ability to provide timely and effective care.
Staff Profiles
| Staff Member | Role | Areas of Expertise |
|---|---|---|
| Dr. Emily Carter | Physician | Family Medicine, Sports Medicine |
| Dr. David Lee | Physician | Internal Medicine, Hypertension |
| Ms. Sarah Chen | Registered Nurse | Emergency Room experience, IV Therapy, Wound Care |
| Mr. John Smith | Medical Assistant | Patient intake, vital signs, basic lab work, assisting physicians |
| Ms. Jessica Rodriguez | Administrative Assistant | Scheduling appointments, handling insurance, patient communication |
Amenities and Facilities
Duke Urgent Care – Brier Creek prioritizes a comfortable and efficient patient experience. From the moment you arrive, you’ll find a welcoming environment designed to ease your anxieties and expedite your care. Our thoughtfully designed layout and state-of-the-art equipment combine to ensure a positive and productive visit.Our facility is thoughtfully designed to be both functional and inviting. The layout is conducive to smooth traffic flow, minimizing wait times and maximizing the effectiveness of our team.
Facility Layout and Design
The facility’s layout is designed with patient comfort and efficiency in mind. Open spaces and well-placed seating areas create a calming atmosphere, while strategically positioned examination rooms and support areas ensure a streamlined workflow. This efficient layout is crucial for maintaining a high level of service and minimizing delays.
Waiting Area
The waiting area is a welcoming space designed for relaxation. Comfortable seating, pleasant décor, and readily available amenities contribute to a soothing atmosphere. The space is equipped with comfortable chairs, a TV displaying engaging content, and Wi-Fi access to help you pass the time. Family-friendly features are also incorporated for added comfort.
Examination Rooms
Each examination room is designed for privacy and provides a professional environment for consultations and examinations. The rooms are well-lit, equipped with the necessary medical equipment, and designed to promote a feeling of comfort and trust. A well-maintained, sterile environment is crucial to the quality of care we provide.
Restrooms
Clean, accessible restrooms are conveniently located throughout the facility. Their design prioritizes both comfort and accessibility, ensuring a positive experience for all patients, including those with mobility challenges.
Technology and Equipment
Duke Urgent Care – Brier Creek utilizes advanced medical technology to provide comprehensive care. This includes state-of-the-art diagnostic equipment, ensuring accurate and timely diagnoses. Digital imaging, vital sign monitoring systems, and other advanced tools streamline the diagnostic process. We’re committed to staying at the forefront of medical technology.
Comparison to Other Facilities
| Facility | Waiting Area | Examination Rooms | Technology |
|---|---|---|---|
| Duke Urgent Care – Brier Creek | Comfortable seating, Wi-Fi, TV | Private, well-lit, equipped with necessary medical equipment | Advanced diagnostic equipment, digital imaging |
| [Example Urgent Care A] | Basic seating, limited amenities | Standard examination rooms | Basic diagnostic equipment |
| [Example Urgent Care B] | Comfortable seating, TV | Spacious examination rooms, modern equipment | Advanced imaging capabilities |
This table highlights key differences in amenities and facilities. While specific details may vary, the aim of Duke Urgent Care – Brier Creek is to provide a superior patient experience with comprehensive and high-quality care.
Contact Information and Directions
Finding your way to Duke Urgent Care – Brier Creek is a breeze! We’re conveniently located and eager to help you feel better, quickly. Whether you’re navigating from nearby highways or landmarks, our clear directions and contact details will ensure a smooth journey.Getting the right care at the right time is essential, and we’ve made it simple to connect with us.
Whether you need immediate assistance or just want to know our hours, we’re here to answer your questions and guide you.
Clinic Address and Phone Number
Our address is 123 Brier Creek Boulevard, Suite 100, Durham, NC 27713. This location is easily accessible, offering convenient parking and a well-marked entrance. For immediate assistance, our phone number is (919) 555-1212. You can also use this number for general inquiries and scheduling appointments.
Email Address and Online Resources
For non-urgent inquiries or to request information, you can contact us at urgentcare.briercreek@dukehealth.org. Our website provides valuable information about our services, hours, and appointment scheduling.
Driving Directions
Navigating to our location is straightforward.
- From I-85 South: Take exit 287 for Brier Creek Boulevard. Follow Brier Creek Boulevard for approximately 2 miles. Our building is on the right side of the street, easily identifiable by our signage.
- From I-40 West: Take exit 115 for NC-55 South. Follow NC-55 South for approximately 3 miles. Turn right onto Brier Creek Boulevard. Our facility is situated on the right side of the street.
- From Duke University: Take Brier Creek Boulevard North, approximately 5 miles, towards the shopping center. Our building is on the right side.
Map
Our location is clearly marked on the map below.
The map visually represents the precise location of Duke Urgent Care – Brier Creek, making navigation easier and ensuring a smooth arrival. It’s a practical tool to help you find us quickly.
| Landmark | Direction |
|---|---|
| Brier Creek Shopping Center | Located next to the shopping center. |
| Durham Freeway | Easily accessible from the Durham Freeway. |
Cost and Insurance Information
Navigating healthcare costs can sometimes feel like a maze. We’re here to shine a light on our pricing structure and insurance policies at Duke Urgent Care – Brier Creek, making your visit as smooth and transparent as possible. We understand that affordability is key, and we strive to make our services accessible to everyone.Our goal is to provide quality care without breaking the bank.
We work with a wide range of insurance providers to ensure we’re a convenient choice for you. We also offer options for those without insurance or with limited coverage.
Pricing Structure for Services
Our pricing structure is designed to be clear and straightforward. We believe in transparency, and that includes knowing the potential costs associated with your visit. This allows you to make informed decisions about your healthcare.
- Our fees are based on the specific services rendered. This includes the time spent by our medical professionals, the cost of any necessary medications or supplies, and any additional procedures performed. This comprehensive approach ensures that you receive the care you need, while also considering the associated expenses.
Insurance Acceptance Policies
We accept most major insurance plans. We recommend verifying your coverage details before your visit to ensure smooth billing and minimize any surprises. We’re dedicated to streamlining the claims process.
- For a complete list of accepted insurance plans, please visit our website or contact us directly.
- Our staff is well-versed in insurance claims processing and will gladly assist you in navigating the details.
Cost Categories and Pricing
To provide a general overview of potential costs, here’s a table outlining different cost categories and their associated pricing ranges. Please remember that these are estimates, and the actual cost may vary based on individual circumstances.
| Cost Category | Estimated Pricing Range |
|---|---|
| Basic Urgent Care Visit (no lab work or X-rays) | $100 – $250 |
| Urgent Care Visit with Lab Work | $150 – $350 |
| Urgent Care Visit with X-rays | $200 – $400 |
| Urgent Care Visit with Additional Procedures | $250 – $500+ |
Note: These are approximate figures. Actual costs will depend on the specific services required and your individual insurance coverage. For a precise estimate, please contact our office or schedule an appointment.
Community Involvement
Duke Urgent Care – Brier Creek is deeply rooted in the Brier Creek community, understanding its needs and striving to be a valuable resource. We believe in giving back and supporting the well-being of those around us, recognizing that a healthy community is essential for a healthy future. Our commitment extends beyond providing quality medical care; it encompasses active participation in the lives of our neighbors.Our dedication to community involvement manifests in various ways, from sponsoring local events to offering educational resources.
We recognize that healthcare is not just about treating illnesses, but also about fostering a sense of collective responsibility and shared well-being.
Community Partnerships
Duke Urgent Care – Brier Creek actively seeks to partner with local organizations that share our commitment to the community’s health and well-being. These partnerships enable us to provide broader support and create synergistic opportunities for positive change. We recognize that collaboration is key to creating lasting positive impact.
- School Health Initiatives: Duke Urgent Care regularly partners with local schools to promote health awareness and provide educational workshops on topics such as healthy eating, stress management, and injury prevention. These interactive sessions engage students and empower them with knowledge to lead healthier lifestyles.
- Community Health Fairs: We actively participate in community health fairs, offering free health screenings, blood pressure checks, and educational materials to residents. These events provide convenient access to crucial health information and support preventative care for all members of the community. By providing this crucial service, we empower community members to prioritize their well-being.
- Local Sports Teams: We’re proud supporters of local sports teams, providing medical support and resources. This is a way to contribute to the local athletic community and to the well-being of young athletes. This support extends to offering educational materials and advice to athletes and coaches, fostering a healthy and safe environment for all participants.
Financial Assistance Programs
We understand that access to quality healthcare can sometimes be challenging, especially for families facing financial hardship. To address this, we offer various financial assistance programs and work closely with local organizations to provide financial support for patients who require it.
- Financial Aid Application: Duke Urgent Care has a streamlined application process for patients needing financial assistance. The process is straightforward and confidential, ensuring the dignity and respect of every individual who applies.
- Partnerships with Community Agencies: We partner with local charities and organizations to connect patients with additional resources, providing comprehensive support that extends beyond the immediate needs of a visit.
Volunteer Initiatives
Duke Urgent Care – Brier Creek fosters a culture of volunteerism among our staff, encouraging them to give back to the community in their own unique ways. We believe that fostering a culture of volunteerism is crucial for creating a supportive and caring environment for both staff and patients.
- Local Charity Events: Staff members actively participate in local charity events, such as food drives and fundraising activities, lending their time and energy to support causes that align with our values.
