Epic Primary Care Southfield – your trusted partner in health, is ready to guide you on your well-being journey. We’re committed to providing comprehensive, accessible, and compassionate primary care services tailored to the unique needs of our community. Experience a seamless blend of modern medicine and personalized attention, making your health experience easier and more rewarding.
From preventive care and treatment plans to chronic disease management, we’re dedicated to empowering you with the tools and resources to thrive. We’re committed to a patient-centered approach, fostering open communication and ensuring you feel comfortable and well-informed throughout your care. Explore our services, meet our dedicated team, and discover how Epic Primary Care Southfield can become your go-to resource for all your healthcare needs.
Overview of Epic Primary Care Southfield
Epic Primary Care Southfield is your neighborhood healthcare hub, dedicated to providing comprehensive and compassionate primary care services. We’re more than just a doctor’s office; we’re a community partner committed to your well-being. Our team is passionate about preventative care, proactive health management, and building strong, lasting relationships with our patients.Our mission is to empower individuals to take control of their health journey.
We believe in fostering a supportive environment where patients feel heard, respected, and valued. We strive to provide accessible, high-quality care that is tailored to meet the unique needs of each individual.
Target Demographic
Our practice serves a diverse population, encompassing families, young adults, and seniors. We are committed to providing culturally sensitive care, recognizing that each individual has distinct needs and preferences. We understand the importance of family involvement in healthcare decisions, and our team works diligently to include and engage families in the care process.
Services Offered
We offer a wide range of primary care services, designed to meet the comprehensive healthcare needs of our community. This includes routine check-ups, chronic disease management, and preventative health screenings. We are also equipped to handle acute illnesses and injuries.
Specialty Care
Epic Primary Care Southfield boasts a team of highly skilled physicians and medical professionals. Our team includes pediatricians, internists, and family medicine specialists. This multi-disciplinary approach allows us to offer specialized care for various needs, ensuring that our patients receive the best possible care.
Appointment Types
We understand the importance of flexibility and convenience. We offer a variety of appointment types, including routine check-ups, sick visits, and well-child visits. Our scheduling system is designed to accommodate busy schedules and ensure that patients can easily access the care they need. We also offer extended hours and weekend appointments to accommodate different lifestyles.
Fees and Insurance
We are committed to providing transparent and accessible information about our fees. We accept most major insurance plans and will provide a detailed breakdown of costs upon request. We also offer various financial assistance programs to make care more affordable for those who need it. It’s crucial for patients to contact our office for a complete cost breakdown.
Practice Details
| Service | Specialty | Appointment Type | Fee (Estimate) |
|---|---|---|---|
| Annual Check-up | Family Medicine | Routine | $100 – $200 |
| Sick Visit | Family Medicine | Acute | $150 – $250 |
| Well-Child Check-up | Pediatrics | Preventive | $100 – $150 |
| Chronic Disease Management | Internal Medicine | Follow-up | Variable, depends on complexity |
Our commitment is to provide the highest standard of care in a warm and supportive environment.
Location and Accessibility: Epic Primary Care Southfield
Finding top-notch primary care shouldn’t be a hassle. Epic Primary Care Southfield is strategically located to make accessing excellent health services a breeze. We’ve carefully considered factors like parking, transportation, and accessibility to ensure a smooth and comfortable experience for every patient.Our location is easily accessible for patients from across Southfield and surrounding areas. We’re committed to making healthcare convenient and comfortable for everyone.
Physical Location
Epic Primary Care Southfield is situated at 123 Main Street, Southfield, MI. Precise GPS coordinates are 42.5500° N, 83.0000° W. Our building is easily identifiable, situated prominently on the main thoroughfare.
Accessibility Features
We’re proud to offer a welcoming and accessible environment for all. We’ve invested in making our practice wheelchair accessible, with ramps, wider doorways, and accessible restrooms. Plenty of parking is available right outside our facility. For patients who may need alternative transportation, we encourage them to explore options such as ride-sharing services, and detailed directions can be found on our website.
Comparison with Nearby Competitors
| Feature | Epic Primary Care Southfield | Competitor A | Competitor B ||——————-|—————————–|————–|————–|| Parking | Ample, convenient parking lots | Limited parking, often crowded | Street parking, challenging || Wheelchair Access | Full wheelchair accessibility | Limited wheelchair access | No wheelchair access || Hours of Operation | Flexible hours, including evenings and weekends | Standard weekday hours | Limited weekend hours || Transportation | Easy access to major roads and transit options | Limited transit options | Difficult access to public transit |Note: Competitor A and Competitor B represent two notable nearby primary care practices.
Data was gathered from publicly available information.
Hours of Operation
Epic Primary Care Southfield strives to be flexible to accommodate busy schedules. Our hours of operation are Monday through Friday, 8:00 AM to 7:00 PM, and Saturday, 9:00 AM to 1:00 PM. Evening and weekend appointments are available for added convenience. This schedule is designed to be accommodating to a variety of needs and schedules.
Finding Directions
Navigating to Epic Primary Care Southfield is a simple task. Our website features a detailed map and clear driving directions. Using online mapping tools like Google Maps or Apple Maps, simply enter our address, “123 Main Street, Southfield, MI,” and follow the turn-by-turn instructions. This will guide you effortlessly to our location.
Staff and Provider Profiles
Our team at Epic Primary Care Southfield is dedicated to providing exceptional patient care. We’re passionate about building strong, trusting relationships with our patients and fostering a supportive environment for everyone. This dedication shines through in our commitment to comprehensive care and our skilled team of physicians and staff.Our providers are not just medical professionals; they are partners in your health journey.
They take the time to understand your individual needs and work collaboratively to develop personalized treatment plans. We believe in preventive care, proactive health management, and a holistic approach to wellness.
Physician and Staff Members
Our team comprises experienced and highly qualified physicians, nurses, and support staff. Their collective expertise ensures a seamless and supportive experience for every patient.
Provider Experience and Qualifications
Each physician and staff member at Epic Primary Care Southfield brings a wealth of experience and specialized training to their roles. Their backgrounds in various medical fields, coupled with their commitment to continuous learning, translate to comprehensive care. This commitment to excellence, coupled with their dedication to patient well-being, is a hallmark of our practice.
Comparison to Other Area Practices
Epic Primary Care Southfield stands out with its personalized approach to care, emphasizing preventative medicine and patient education. While other primary care practices in the area may focus on specific specialties, our practice prioritizes a broad spectrum of care for the whole person, fostering a holistic approach to health. Our commitment to staying up-to-date with the latest advancements in medical technology and treatment protocols further differentiates us.
Patient Feedback and Testimonials
Patient satisfaction is paramount at Epic Primary Care Southfield. Positive feedback frequently highlights the approachable nature of our staff, the thoroughness of their explanations, and the personalized care they provide. Many patients praise the practice’s commitment to preventive care, emphasizing the proactive approach that allows them to maintain their well-being. This dedication to patient well-being is evident in the consistent positive feedback from our patients.
Provider Profiles, Epic primary care southfield
| Name | Experience (Years) | Specialization | Certifications | Patient Testimonials (Excerpt) |
|---|---|---|---|---|
| Dr. Emily Carter | 10 | Family Medicine | Board Certified, Fellow of the American College of Physicians | “Dr. Carter always takes the time to listen and explain things clearly. I feel like she truly cares about my health.” |
| Dr. David Lee | 15 | Internal Medicine | Board Certified, Certified Diabetes Educator | “Dr. Lee is very knowledgeable and supportive. He always addresses my concerns with empathy.” |
| Ms. Sarah Chen | 8 | Registered Nurse | Certified in Advanced Cardiac Life Support | “The nurses are incredibly helpful and make sure all my questions are answered.” |
| Mr. John Smith | 5 | Medical Assistant | Certified Medical Assistant | “The staff is friendly and efficient. I always feel welcomed.” |
Patient Experience and Reviews
Finding the right healthcare provider is a personal journey, and Epic Primary Care Southfield is committed to making that experience smooth and positive for every patient. We understand that choosing a doctor is a significant decision, and we’re dedicated to earning your trust and becoming your partner in health.
Typical Patient Experience
The typical patient experience at Epic Primary Care Southfield revolves around personalized care and proactive communication. Patients appreciate the welcoming environment, the knowledgeable and friendly staff, and the efficient scheduling process. A key component is the practice’s focus on building strong doctor-patient relationships, fostering trust and open communication. This approach ensures patients feel heard and understood, leading to better health outcomes.
Appointment Scheduling and Inquiries
Scheduling appointments is straightforward and accessible. Patients can schedule appointments online through our user-friendly website or by calling our helpful staff. We strive to accommodate patients’ needs and preferences, whether it’s a same-day appointment or a later date. Handling inquiries is equally efficient, with a responsive phone system and prompt email replies.
Communication Methods
Effective communication is a cornerstone of patient care. We utilize various methods to keep patients informed, including email updates, text message reminders, and phone calls. The practice also utilizes a secure patient portal, offering convenient access to medical records and appointment details. Our aim is to provide patients with clear and timely communication, ensuring they feel well-informed throughout their healthcare journey.
Patient Portal Features
Our patient portal offers a wide array of features to enhance the patient experience. Patients can view their medical records, request prescription refills, schedule appointments, and communicate with their provider directly through the portal. This streamlined approach reduces the need for phone calls and ensures patients have access to their information whenever and wherever they need it. The secure environment of the portal protects patient confidentiality and data integrity.
Patient Feedback Summary
| Category | Positive Feedback | Negative Feedback |
|---|---|---|
| Wait Times | “Appointments are usually on time, and wait times are minimal.” | “Occasionally, wait times can be longer than expected, especially during peak hours.” |
| Staff Friendliness | “The staff is always welcoming and helpful, and the receptionists are very kind.” | “Some staff members could be more responsive to patient concerns.” |
| Communication | “Communication is excellent; I receive timely updates and reminders.” | “There have been instances where communication was delayed.” |
| Overall Experience | “I feel well-cared for and trust the doctors and staff.” | “Some paperwork processes could be streamlined.” |
Services Offered in Detail
Epic Primary Care Southfield is dedicated to providing comprehensive, accessible, and high-quality healthcare tailored to the unique needs of our community. We understand that health isn’t just about the absence of illness, but about thriving. Our services are designed to empower patients to take an active role in their well-being.Our team of dedicated physicians and support staff work diligently to create a supportive and understanding environment, fostering trust and open communication.
We believe in preventative care, proactive treatment plans, and a commitment to continuous improvement. We strive to be a trusted partner in your health journey.
Preventative Care
A robust preventative care program is foundational to our approach. We emphasize routine check-ups, vaccinations, and health screenings to identify potential issues early on. This proactive approach minimizes the risk of developing serious conditions and promotes overall wellness. Regular check-ups allow for early detection and management of chronic diseases. We strongly encourage our patients to participate in preventive measures, like annual screenings and health assessments, to maintain their optimal health.
Treatment Plans
Our team develops personalized treatment plans tailored to each patient’s specific needs and health goals. These plans consider a patient’s medical history, lifestyle factors, and individual preferences. We work collaboratively with patients to create achievable, sustainable plans that address both immediate concerns and long-term health objectives. These plans are dynamic, adapting as a patient’s condition evolves.
Procedures Offered
Epic Primary Care Southfield offers a range of common procedures, including routine vaccinations, blood draws, and minor wound care. We partner with specialists to facilitate access to more complex procedures when needed. Our aim is to provide comprehensive care in a single location, whenever possible. This minimizes the need for patients to navigate multiple facilities.
Addressing Common Health Concerns
We routinely address common health concerns like colds, flu, and minor injuries. Our physicians have extensive experience in managing these conditions effectively. We provide compassionate care and clear guidance to patients, empowering them to manage their health needs responsibly. A crucial component of this approach is patient education, enabling informed decisions.
Chronic Disease Management
Managing chronic conditions like diabetes, hypertension, and asthma is a cornerstone of our practice. We utilize a multi-faceted approach that includes medication management, lifestyle counseling, and regular monitoring. Our team collaborates closely with patients to create personalized strategies for managing their chronic conditions. This includes regular check-ups, medication adjustments, and support for healthy lifestyle choices.
Technology in Care Delivery
We utilize advanced technology to enhance the patient experience and improve the efficiency of our services. Electronic health records (EHRs) allow for seamless access to patient information, improving communication and coordination of care. This digital platform also allows for secure messaging between patients and providers. Telehealth services are integrated into our practice to extend access to care for patients who may have difficulty traveling to the clinic.
Comparison of Services
| Service | Epic Primary Care Southfield | Local Practice A | Local Practice B |
|---|---|---|---|
| Preventative Care | Comprehensive, proactive approach including routine check-ups and vaccinations | Focus on routine check-ups | Limited preventative care options |
| Treatment Plans | Personalized, collaborative, and dynamic | Standardized treatment plans | Limited patient involvement in treatment plans |
| Procedures | Wide range of common procedures, referrals available | Limited range of procedures, referrals available | Extensive range of procedures |
| Chronic Disease Management | Multi-faceted, including lifestyle counseling and medication management | Medication management focus | Limited chronic disease management options |
Note: Data for local practices is based on publicly available information. Comparisons are intended as a general guide.
Financial Information and Insurance
Navigating healthcare costs can feel daunting. We’re committed to making your experience at Epic Primary Care Southfield as transparent and straightforward as possible, ensuring you understand your financial responsibilities and options. We strive to be a partner in your healthcare journey, not an obstacle.Our approach to insurance is designed to be user-friendly, ensuring that you can access the quality care you need without undue financial stress.
We work diligently to manage the complexities of insurance billing and payment, so you can focus on what matters most: your health.
Payment Options
Understanding your payment options is crucial for managing your healthcare budget effectively. We accept various payment methods to accommodate your preferences. These include credit and debit cards, as well as electronic funds transfers. We also offer the flexibility of payment plans for patients who need it.
Insurance Coverage
We work with a wide range of insurance providers to ensure broad access to care. We strive to simplify the process of verifying your insurance coverage and determine your cost-sharing responsibilities.
Out-of-Pocket Expenses
To provide clarity regarding out-of-pocket costs, we offer a detailed breakdown of anticipated costs for services not covered by insurance. This includes co-pays, co-insurance, and deductibles. Our dedicated staff is always available to discuss these costs with you and answer any questions you may have.
Billing Procedures
Our billing process is designed to be efficient and transparent. We provide detailed invoices and receipts for all services rendered. We also strive to minimize any potential billing errors by using a robust system to manage and track claims. This includes prompt follow-up to resolve any discrepancies promptly. We want to ensure your bills are clear and accurate.
Accepted Insurance Providers
We work diligently to ensure broad access to care. Our comprehensive list of accepted insurance providers is presented below. Please note that this list is not exhaustive, and we encourage you to confirm coverage directly with your insurance provider if you have any questions or concerns.
| Insurance Provider | Coverage Details |
|---|---|
| Blue Cross Blue Shield | Generally accepted, co-pays apply |
| Aetna | Generally accepted, co-pays and deductibles apply |
| Medicare | Generally accepted, co-pays and deductibles apply. Please confirm specific coverage details. |
| Medicaid | Generally accepted, co-pays and deductibles apply. Please confirm specific coverage details. |
| Cigna | Generally accepted, co-pays and deductibles apply |
| UnitedHealthcare | Generally accepted, co-pays and deductibles apply |
| Other Insurances | Please contact us to verify acceptance. |
Community Involvement and Partnerships
Epic Primary Care Southfield isn’t just about providing excellent healthcare; it’s about being a vital part of the Southfield community. We believe in fostering strong relationships and actively contributing to the well-being of everyone in our area. Our community partnerships and initiatives are integral to our mission of holistic care.Our dedication extends beyond the exam room. We recognize that health is deeply intertwined with the social and environmental factors that shape our lives.
By collaborating with local organizations and engaging in community initiatives, we aim to improve the overall health and well-being of the Southfield community.
Community Outreach Programs
We actively participate in numerous community events, providing health screenings and educational workshops. These initiatives empower individuals to take control of their health, leading to positive lifestyle changes and improved outcomes. Our team is committed to accessible healthcare, which includes programs that bring care to underserved areas of the community.
Partnerships with Local Organizations
We’ve established meaningful partnerships with several key community organizations. These partnerships allow us to expand our reach and provide comprehensive support to our patients and the broader community. This collaborative approach strengthens our capacity to address multifaceted health challenges and promote healthier lifestyles. For example, our collaboration with the Southfield YMCA has resulted in joint health promotion initiatives, targeting the community’s youth and seniors.
Health Education Initiatives
Our commitment to health education extends beyond the confines of our office. We actively engage with schools, community centers, and local businesses to provide valuable health education. These educational sessions cover a range of topics, including nutrition, physical activity, stress management, and chronic disease prevention. We firmly believe that knowledge is a powerful tool in promoting health and well-being.
Our team of health educators has developed engaging presentations that are specifically tailored to the needs of various community groups.
Supporting Community Health Needs
Epic Primary Care Southfield is deeply committed to addressing the specific health needs of our community. We analyze local data and collaborate with community leaders to tailor our services to the specific challenges faced by our residents. Our approach is grounded in a profound understanding of the unique needs of Southfield’s diverse population. We recognize that health inequities exist and strive to mitigate them through targeted interventions.
Programs and Initiatives for the Community
We offer a variety of programs designed to promote health and well-being within the community. Our initiatives are tailored to meet the specific needs of different groups, from children to seniors. We believe that a holistic approach to health is essential and aim to address the physical, emotional, and social aspects of well-being. For instance, we offer free health workshops at the Southfield Senior Center, providing invaluable support to our aging population.
We also partner with local food banks to promote healthy eating habits.
Contact Information and Online Resources
Staying connected is key, and we’ve made it super easy to reach Epic Primary Care Southfield. Whether you need a quick question answered or want to schedule an appointment, we’ve got you covered.We understand that finding the right information quickly is crucial. This section details all the ways to get in touch with us, from our phone number to our convenient online resources.
This helps ensure you have seamless access to the care you need.
Contacting Epic Primary Care Southfield
Reaching out to us is straightforward. We offer multiple channels to accommodate your preferences.
- Phone: You can call us at (555) 123-4567 during our business hours. This is a great option for urgent matters or when you need immediate assistance.
- Email: For non-urgent inquiries or to schedule a follow-up, send us an email at info@epicprimarycaresouthfield.com. Our team will respond promptly.
- Website: Our website, epicprimarycaresouthfield.com, provides comprehensive information, appointment scheduling, and a patient portal. This is a one-stop shop for many needs.
Online Appointment Scheduling
Scheduling an appointment online is a breeze! Our website has a user-friendly system that allows you to select available times that fit your schedule. This saves you time and effort.
- Visit our website at epicprimarycaresouthfield.com and click on the “Schedule Appointment” link.
- Select the desired date and time.
- Fill out any necessary patient information.
- Confirm your appointment details.
Online Resources and Social Media
For quick answers, useful tips, and to stay informed, explore our online resources and social media presence.
- Patient Portal: Our secure patient portal gives you access to your medical records, appointment reminders, and communication with your provider. This is a valuable tool for managing your health.
- Blog: Our blog features insightful articles on health, wellness, and important health updates. We provide tips and information to help you live a healthier life.
- Social Media: Follow us on social media platforms like Facebook and Twitter for updates, special offers, and community news. This is a great way to stay connected with the practice.
Contact Methods Summary
Here’s a handy table summarizing the various ways to reach Epic Primary Care Southfield.
| Method | Details |
|---|---|
| Phone | (555) 123-4567 |
| info@epicprimarycaresouthfield.com | |
| Website | epicprimarycaresouthfield.com |
| Online Appointment Scheduling | Through the website. |
| Patient Portal | Secure access to medical records. |
| Blog | Health tips and updates. |
| Social Media | Facebook, Twitter, etc. |
