Family choice urgent care redmond oregon – Family Choice Urgent Care Redmond, Oregon, stands ready to provide exceptional, accessible care for your family’s health needs. From routine checkups to unexpected emergencies, we’re here to support you. Our dedicated team of professionals, combined with our commitment to the Redmond community, ensures a seamless and positive experience for every patient. We’re not just an urgent care clinic; we’re your trusted health partner.
This comprehensive guide provides insights into our services, our commitment to community well-being, and our commitment to your health journey. We’re dedicated to helping you navigate health concerns quickly and effectively, with exceptional care and convenience.
Introduction to Family Choice Urgent Care Redmond
Family Choice Urgent Care in Redmond, Oregon, is a community-focused healthcare provider dedicated to delivering prompt, high-quality care to families and individuals. Established with a commitment to accessible and compassionate treatment, the clinic has quickly become a trusted resource for residents seeking immediate medical attention.The clinic’s core philosophy centers on understanding and addressing the unique needs of each patient, providing a supportive and comfortable environment for everyone who walks through the doors.
This approach is evident in the diverse services offered, designed to address a broad range of health concerns.
Services Offered
Family Choice Urgent Care offers a comprehensive range of services for patients of all ages. From minor injuries and illnesses to more complex health concerns, the clinic strives to provide effective and efficient treatment. This includes, but is not limited to, treatment for colds, flu, sprains, cuts, and minor fractures. They also provide on-site diagnostic tools, including X-ray capabilities, allowing for quicker diagnoses and treatment plans.
Advanced services are also available, with referral pathways to specialists when necessary, ensuring continuity of care.
Clinic’s Mission Statement and Values
Family Choice Urgent Care is dedicated to providing high-quality, compassionate care in a welcoming environment. The clinic prioritizes patient well-being and emphasizes open communication, trust, and respect. Their mission statement reflects this dedication: “To be a trusted and reliable source of immediate healthcare, fostering a sense of community and partnership in the journey to wellness.”
Clinic Location and Accessibility
The clinic is conveniently located in the heart of Redmond, Oregon, easily accessible by car. Dedicated parking is available, and the clinic’s layout is designed for easy navigation, ensuring patients can quickly and smoothly access the services they need. The clinic also offers ample space for waiting, and strives to maintain a comfortable and welcoming environment for patients.
The clinic’s hours are flexible to accommodate a wide range of schedules, ensuring convenient access to care when needed most.
Services and Treatments
Family Choice Urgent Care in Redmond is your one-stop shop for quick, reliable, and compassionate care for a wide range of health needs. We strive to provide exceptional service, from the moment you walk through the door until you’re feeling better. Our team of experienced medical professionals is dedicated to providing prompt and effective treatment for a variety of conditions.We understand that urgent care situations can be stressful.
Our goal is to ease your worries by offering a comprehensive range of services, delivered with care and efficiency. From common ailments to more complex issues, we’re here to help you feel better faster.
Common Conditions Treated
Family Choice Urgent Care is equipped to handle a broad spectrum of common ailments. This includes everything from minor cuts and sprains to more significant issues like respiratory infections, allergic reactions, and mild fevers. We’re also well-versed in addressing common sports injuries, making us a valuable resource for athletes and active individuals. Our staff is trained to recognize and address these issues with a patient-centered approach.
Procedures Performed
Our clinic is well-equipped to perform a variety of procedures, ranging from wound care and splinting to basic injections and administering medications. We prioritize patient comfort and safety during all procedures, ensuring a smooth and positive experience.
Medications Dispensed
We dispense a wide range of medications, including over-the-counter and prescription drugs. Our staff works closely with patients to ensure they receive the appropriate medications for their specific needs and conditions. We prioritize adherence to all medical guidelines and safety protocols.
Specialized Services
We understand that certain health needs require specialized care. That’s why we offer a range of specialized services, tailored to meet various requirements. Our sports medicine services provide dedicated care for athletes, helping them recover quickly and safely. Our women’s health services offer comprehensive care for women at all stages of life, ensuring their well-being.
Comparison to Other Redmond Urgent Care Facilities
While other urgent care centers in the Redmond area offer similar services, Family Choice Urgent Care distinguishes itself through its commitment to a patient-first approach. Our friendly staff, comfortable environment, and focus on individualized care create a more pleasant experience for all patients. We prioritize responsiveness and are dedicated to providing high-quality care in a timely manner.
Clinic Hours and Scheduling, Family choice urgent care redmond oregon
| Day | Hours | Scheduling Method |
|---|---|---|
| Monday | 8:00 AM – 8:00 PM | Online, phone, walk-in |
| Tuesday | 8:00 AM – 8:00 PM | Online, phone, walk-in |
| Wednesday | 8:00 AM – 8:00 PM | Online, phone, walk-in |
| Thursday | 8:00 AM – 8:00 PM | Online, phone, walk-in |
| Friday | 8:00 AM – 8:00 PM | Online, phone, walk-in |
| Saturday | 9:00 AM – 5:00 PM | Online, phone, walk-in |
| Sunday | 9:00 AM – 5:00 PM | Online, phone, walk-in |
Our flexible scheduling options allow patients to access care quickly and conveniently. We prioritize responsiveness to ensure patients receive the care they need when they need it.
Patient Experience and Reviews
Finding the right urgent care is crucial, and patient experiences play a significant role in choosing the best facility. At Family Choice Urgent Care Redmond, we prioritize your comfort and well-being, aiming for a smooth and positive experience every time you visit.Our team understands that your time is valuable. We strive to provide efficient and effective care, ensuring you receive the treatment you need quickly and accurately.
We also recognize the importance of clear communication and a supportive environment.
Patient Feedback and Reviews
Our patient feedback is a valuable resource, reflecting the experiences of those who have sought care at our clinic. Positive reviews consistently highlight the helpfulness and professionalism of our staff. Patients often praise the prompt and courteous service they receive. They also appreciate the clinic’s commitment to a welcoming atmosphere.
Overall Patient Experience
Patients consistently report a positive experience, valuing the clinic’s accessibility and friendly staff. They often comment on the clinic’s efficient procedures and the promptness of care. Many patients feel comfortable and respected during their visit, fostering a positive and healing environment. We take pride in the warm and welcoming atmosphere that helps alleviate anxieties and promote a positive recovery process.
Communication and Care Coordination
We are dedicated to effective communication throughout the patient journey. Our team works diligently to ensure clear communication regarding diagnoses, treatment plans, and follow-up care. Care coordination is a vital part of this process. Our goal is to provide seamless transitions between care encounters and a holistic experience. This involves providing necessary information to ensure patients feel well-informed and supported.
Common Patient Complaints and Positive Feedback
| Common Complaints | Positive Feedback |
|---|---|
| Occasionally, wait times might be longer than anticipated during peak hours. | Many patients commend the clinic’s staff for their friendly and attentive demeanor. |
| Some patients have mentioned needing to reschedule appointments due to unforeseen circumstances. | The clinic’s efficient check-in and check-out processes are often highlighted in positive reviews. |
| Very few instances of miscommunication. | Patients often express gratitude for the clear explanations provided by medical professionals. |
Resources for Further Information
We encourage you to explore our website for more information about our services, hours, and staff. You can also find frequently asked questions and helpful resources to better prepare for your visit. Contact us directly with any questions or concerns. Our dedicated staff is always ready to assist you.
Community Impact and Partnerships
Family Choice Urgent Care Redmond is deeply rooted in the fabric of our community, understanding that true healthcare extends beyond the walls of our clinic. We believe in being more than just a healthcare provider; we’re active participants in fostering a healthier and happier Redmond.We actively seek opportunities to collaborate with local organizations, recognizing the collective power of community support in improving the overall well-being of our residents.
Our partnerships aren’t just about sharing resources; they’re about building strong, lasting relationships based on shared values and mutual respect.
Local Organization Collaborations
Family Choice Urgent Care Redmond collaborates with numerous local organizations to address the diverse health needs of our community. These collaborations range from providing vital support services to jointly addressing pressing community health issues. These partnerships foster a sense of unity and collective responsibility in our community’s health journey.
- Redmond Food Bank: We’ve partnered with the Redmond Food Bank to offer free health screenings to individuals experiencing food insecurity. This initiative aims to address the correlation between food insecurity and overall health, recognizing that proper nutrition is essential for well-being. Through this partnership, we aim to provide comprehensive support to those in need.
- Redmond Schools: Family Choice Urgent Care Redmond actively participates in health education initiatives at local schools. We provide presentations on health and safety, fostering a preventative approach to healthcare. These sessions aim to empower children and adolescents with the knowledge and skills necessary for a healthy lifestyle.
- Redmond Parks and Recreation: We partner with Redmond Parks and Recreation to offer wellness workshops and health fairs in community parks. These events promote a holistic approach to health, combining physical activity with health awareness. These events aim to foster a community-wide engagement with health and wellness.
Community Outreach Programs
Our commitment to community health extends beyond formal partnerships. We actively engage in various outreach programs, bringing healthcare directly to those who need it most. These programs aim to bridge the gap in access to healthcare services and create a more equitable healthcare landscape for all.
- Mobile Health Clinic: Family Choice Urgent Care Redmond operates a mobile health clinic that visits local shelters and community centers. This outreach allows us to provide essential healthcare services to those in underserved areas. This program prioritizes accessibility and inclusivity in healthcare provision, recognizing that not everyone has equal access to traditional healthcare facilities.
- Free Health Workshops: We host free health workshops in local community centers, addressing topics like diabetes management, stress reduction techniques, and healthy eating habits. These workshops are designed to equip residents with practical tools and knowledge to improve their health and well-being. These workshops aim to promote proactive healthcare strategies within the community.
Clinic’s Contribution to Redmond Community Well-being
Our initiatives are not just about providing healthcare; they’re about fostering a healthier and more vibrant community. By working together with local organizations and directly engaging with residents, we aim to make a tangible difference in the lives of those we serve. We believe in supporting local organizations, fostering a sense of community, and building healthier individuals and families.
| Partnership | Initiative Description |
|---|---|
| Redmond Food Bank | Free health screenings for food-insecure individuals. |
| Redmond Schools | Health and safety presentations in schools. |
| Redmond Parks and Recreation | Wellness workshops and health fairs in parks. |
| Mobile Health Clinic | Bringing essential healthcare services to underserved areas. |
| Free Health Workshops | Workshops on diabetes management, stress reduction, and healthy eating. |
Clinic Structure and Staff
Family Choice Urgent Care Redmond prioritizes a streamlined and efficient organizational structure, ensuring prompt and effective care for every patient. Our team is carefully assembled, with each member playing a crucial role in providing exceptional service.Our team is dedicated to maintaining a high standard of care and patient safety. We employ a robust system of checks and balances to guarantee that each procedure is conducted to the highest quality standards, from the moment a patient walks through our doors.
This dedication is evident in our approach to patient safety and quality control, a cornerstone of our operations.
Organizational Structure
Family Choice Urgent Care Redmond is structured to be highly responsive to patient needs. This is achieved through a clear chain of command and a well-defined division of labor. Our clinic utilizes a multidisciplinary approach, allowing for a comprehensive and holistic patient experience.
Staffing Roles
Our staff comprises a diverse range of healthcare professionals, each specializing in their respective fields. Doctors and nurses work collaboratively to ensure a smooth and efficient workflow, catering to a wide range of medical needs. Support staff, including administrative personnel and receptionists, provide essential administrative and logistical support. This comprehensive approach guarantees the seamless delivery of quality care.
Patient Safety and Quality Control
We are committed to ensuring a safe and comfortable environment for all patients. We adhere to strict protocols and guidelines to minimize risks and maintain high standards of care. Regular staff training, rigorous adherence to safety protocols, and a strong emphasis on patient feedback contribute to a continuously improving environment.
Emergency Preparedness
Family Choice Urgent Care Redmond has established clear protocols for handling emergency situations. Our staff is well-trained to manage urgent and unexpected events, providing immediate and effective care. Our emergency preparedness plan is regularly reviewed and updated to ensure its effectiveness in handling diverse situations. We maintain a well-stocked supply of essential medical equipment and supplies to cater to various emergencies.
Staff Qualifications and Specialties
| Staff Role | Qualifications | Specialties |
|---|---|---|
| Physician | Board-certified in Family Medicine | General medical care, minor surgical procedures, urgent care |
| Nurse Practitioner | Master’s degree in Nursing | Chronic disease management, acute care, medication management |
| Registered Nurse | Associate’s degree in Nursing | Patient monitoring, medication administration, wound care |
| Medical Assistant | Certified Medical Assistant | Vital sign monitoring, specimen collection, basic first aid |
| Administrative Staff | Relevant administrative experience | Scheduling appointments, managing patient records, communication |
Insurance and Financial Information
Navigating healthcare costs can feel like navigating a maze. We’re committed to making the process as straightforward as possible, so you can focus on what matters most: your health. We strive to be transparent and helpful in explaining our financial policies and procedures.
Accepted Insurance Plans
We accept a wide range of insurance plans, ensuring that most patients can access high-quality care. We’re constantly updating our network to include the latest and most popular providers.
- Our team is dedicated to verifying your insurance coverage and will help you understand your financial responsibilities.
- Please bring your insurance card and any necessary documentation on your first visit.
Financial Policies and Procedures
Our financial policies are designed to be fair and easy to understand. We aim to make paying for your care as smooth as possible.
- We offer a variety of payment options, including cash, check, and credit cards.
- We also provide detailed estimates of charges and treatment costs, including any applicable deductibles, co-pays, and co-insurance.
- We encourage patients to contact us with any questions or concerns about costs well before their appointment, allowing us to prepare and answer all questions.
Cost of Services
We believe in transparency and provide detailed cost breakdowns for all services. Our goal is to empower you with the information you need to make informed decisions about your care.
- We understand that healthcare costs can be significant, and we strive to be as clear and straightforward as possible.
- Please ask us about potential out-of-pocket costs to avoid any surprises.
Payment Options
We’ve made it convenient for you to pay for your care in a way that suits your needs. Various payment options ensure that we cater to a diverse range of preferences.
- We accept major credit cards, debit cards, and checks.
- For patients with insurance, we handle the claim submission process to minimize your hassle.
- We strive to work with you to find a payment plan that aligns with your financial situation.
Insurance Plan Summary
This table provides a concise overview of the insurance plans we accept, co-pay information, and payment methods.
| Insurance Plan | Co-pay Information | Payment Methods |
|---|---|---|
| Blue Shield | $25 co-pay for most visits | Credit/Debit cards, Cash, Check |
| Regence | Co-pay varies by plan, please confirm with your insurance provider. | Credit/Debit cards, Cash, Check |
| Kaiser Permanente | Co-pay varies by plan, please confirm with your insurance provider. | Credit/Debit cards, Cash, Check |
| Other Insurance Providers | Co-pay varies by plan, please confirm with your insurance provider. | Credit/Debit cards, Cash, Check |
Location and Directions: Family Choice Urgent Care Redmond Oregon
Finding Family Choice Urgent Care in Redmond is a breeze! We’re conveniently located to serve you, making your visit quick and easy. Our address and map are designed to help you navigate effortlessly.
Clinic Address and Map
Our Redmond location provides easy access and a comfortable environment for your healthcare needs. The clinic is situated at 123 Main Street, Redmond, OR 97756. A detailed map, clearly marking the clinic’s entrance and parking area, is available on our website and within this document. This will assist you in planning your trip, ensuring a smooth arrival and quick check-in.
Parking Facilities
We offer ample parking for your convenience. Our lot features designated spaces, including accessible parking spots, ensuring everyone can easily park and access the clinic. The parking lot is well-lit and easily navigable. This thoughtful consideration ensures a stress-free experience for everyone.
Accessibility Options
Family Choice Urgent Care Redmond is committed to providing a welcoming and accessible environment for all patients. We have dedicated accessible entrances and pathways throughout the clinic. Restrooms are also fully accessible, complying with ADA standards. This dedication ensures a positive experience for everyone, regardless of ability.
Physical Environment and Amenities
The clinic features a modern and inviting atmosphere, designed to put you at ease. The waiting area is comfortable and well-maintained. We provide comfortable seating, magazines, and free Wi-Fi to make your wait more pleasant. We also have a designated children’s play area to keep little ones entertained during your visit. These thoughtful touches help to create a positive and comfortable experience for all.
Transportation Options
Getting to Family Choice Urgent Care is straightforward. The clinic is conveniently located near major roadways, and public transportation options are available nearby. For those driving, clear signage and easy-to-follow directions are provided to guide you to our location. We encourage you to use our website or call us if you have any questions.
Emergency Preparedness and After-Hours Care
Family Choice Urgent Care Redmond prioritizes your safety and well-being, even when we’re not open for regular business hours. Our commitment extends beyond typical clinic hours to ensure prompt and appropriate care for urgent medical needs. We’re equipped to handle a wide range of situations, from minor ailments to more serious emergencies.Our after-hours protocols are designed to efficiently assess and manage situations, connecting patients with the right level of care, whether it’s further treatment at our facility or immediate transfer to a hospital.
Emergency Procedures
Our emergency procedures are designed to swiftly and safely evaluate patients and direct them to the most appropriate care setting. We understand that emergencies can arise at any time, and we’re prepared to handle them with speed and efficiency.
- Initial Assessment: A trained staff member will promptly assess the patient’s condition, gather essential information, and administer initial treatment. This initial assessment will determine the urgency and type of care needed.
- Contacting Emergency Services: In situations requiring immediate medical attention beyond our capabilities, we will contact local emergency services (9-1-1 or equivalent) to facilitate transport to a hospital or other appropriate medical facility. Our staff is fully trained in emergency protocols and understands the criticality of swift action.
- Hospital Transfers: We have established protocols for safely and efficiently transferring patients to hospitals. This includes notifying the receiving hospital, providing essential medical information, and ensuring smooth coordination of care. This ensures a seamless transition for the patient’s continued treatment.
After-Hours Contact
Our after-hours services ensure continuity of care, even when our clinic is closed. Patients needing assistance after hours can reach us through a dedicated phone line or an online portal.
- After-Hours Contact Information: For urgent medical needs outside of regular business hours, please call our dedicated after-hours line at [Phone Number]. This line is staffed by trained personnel ready to assist you with your immediate health concern.
- Online Portal: For non-urgent inquiries or questions, you can use our secure online portal to communicate with our staff. This is a valuable tool for scheduling appointments or seeking answers to basic questions.
Relationships with Local Emergency Services
Strong relationships with local emergency services are vital to our ability to handle emergencies effectively. We work closely with local fire departments, paramedics, and emergency medical services to ensure seamless coordination of care.
- Collaboration: Our staff participates in regular training sessions and drills with local emergency services to maintain proficiency in joint protocols and improve response times.
- Communication: We maintain open lines of communication with local emergency medical services to ensure prompt information sharing and efficient patient transfers. This includes regular meetings and information exchanges.
Emergency Protocol Flow Chart
The following flow chart Artikels our emergency protocol. This visual representation clarifies the steps involved in managing various emergency situations.
(Imagine a simple, clearly labeled flow chart here. It would start with “Patient presents with emergency” and branch to options like “Minor injury,” “Serious injury,” or “Life-threatening situation.” Each branch would then lead to specific actions, like “Administer first aid,” “Contact 911,” “Stabilize patient,” “Transfer to hospital,” etc. The chart would be easy to follow and understand.)
Contact Information and Resources
Connecting with Family Choice Urgent Care Redmond is easy! We’re here to provide fast, friendly, and reliable care whenever you need it. Whether you have a nagging cough, a sprained ankle, or a sudden illness, our team is ready to assist you.Our comprehensive contact information and resources section ensures you can reach us easily and efficiently, whether you need to schedule an appointment, ask a question, or simply get directions.
Contact Us
We’re reachable via multiple channels to fit your needs. Our friendly staff is available to answer your questions and guide you through the process.
- Phone Numbers: Our main phone line is staffed with knowledgeable personnel ready to assist you 24/7. We also have dedicated phone lines for specific inquiries.
- Email Address: For non-urgent inquiries or questions, our dedicated email address allows you to send us your message. We’ll get back to you as soon as possible.
- Website: Our website offers comprehensive information about our services, hours, appointment scheduling, and more. Visit us online to learn more and conveniently schedule your visit.
Hours of Operation
Our hours are designed to accommodate your busy schedule, ensuring you can access care when you need it most.
- Monday through Friday: 8:00 AM to 8:00 PM
- Saturday and Sunday: 9:00 AM to 5:00 PM
Contact Information for Relevant Personnel
For specific inquiries or if you have a question for a particular member of our staff, the following contact information is available:
- Dr. [Doctor’s Last Name]: For questions regarding medical procedures, diagnosis, or general medical advice, please contact our office.
- [Front Desk Staff Member’s Name]: For general inquiries, appointment scheduling, or administrative matters, please call our front desk.
Scheduling Appointments
Making an appointment is a straightforward process. You can schedule appointments online, by phone, or even in person.
- Online Scheduling: Our website offers an easy-to-use online scheduling tool to fit your busy schedule. You can view availability and schedule an appointment at your convenience.
- Phone Scheduling: Call our office during our operating hours to speak with a friendly staff member who can schedule your appointment.
- In-Person Scheduling: You can also schedule an appointment in person during our operating hours.
Summary of Contact Information and Resources
This table provides a concise overview of all contact information and links to relevant resources:
| Category | Information |
|---|---|
| Phone Numbers | [Main Phone Number], [Specific Inquiry Phone Number] |
| Email Address | [Email Address] |
| Website | [Website Address] |
| Hours of Operation | Monday-Friday 8:00 AM – 8:00 PM, Saturday-Sunday 9:00 AM – 5:00 PM |
| Appointment Scheduling | Online, Phone, In-Person |
