Fenton Urgent Care Mercy is your trusted partner for immediate medical needs. Whether you’re battling a nagging cough or experiencing a sudden injury, our dedicated team of professionals is ready to provide the compassionate care you deserve. We strive to offer a comfortable and efficient experience, prioritizing your well-being in a modern, accessible facility.
From comprehensive check-ups to specialized treatments, Fenton Urgent Care Mercy caters to a wide range of healthcare requirements. We are committed to providing exceptional service, utilizing the latest medical advancements to ensure you receive the best possible care. Learn more about our services, hours, and how to easily access our facilities.
Overview of Fenton Urgent Care Mercy
Fenton Urgent Care Mercy stands as a vital resource for the community, offering accessible and reliable healthcare services. It’s a place where residents can get prompt medical attention for a wide array of ailments, from minor injuries to more serious concerns. Whether you need a quick checkup or need immediate care, this facility is dedicated to providing quality care in a comfortable environment.This comprehensive overview details the location, services, and target demographic of Fenton Urgent Care Mercy, along with insights into its history and facilities.
It’s designed to give a clear understanding of the valuable role this facility plays in the local healthcare landscape.
Location and Accessibility
Fenton Urgent Care Mercy is conveniently situated in the heart of Fenton, easily accessible for residents and those visiting the area. Its prime location ensures quick and convenient access for individuals seeking immediate medical attention. Ample parking is available, minimizing any inconvenience during a medical emergency.
Services Offered
Fenton Urgent Care Mercy provides a broad range of services, encompassing common illnesses and injuries. Their skilled medical professionals handle a wide array of ailments, including but not limited to, respiratory infections, minor injuries, and routine checkups. This facility is equipped to manage various conditions, providing a one-stop shop for quick medical solutions.
Target Demographic
The target demographic of Fenton Urgent Care Mercy is primarily the residents of Fenton and surrounding communities. This encompasses a diverse population, from young families to senior citizens. Their services cater to a wide age range and various health needs, ensuring that a broad spectrum of community members can benefit from their services.
History and Mission Statement
Established in [Year], Fenton Urgent Care Mercy has a history of providing reliable and compassionate care. Its mission is to deliver high-quality medical care to the community, ensuring accessibility and timely solutions for various health concerns.
Facilities and Amenities
The facility boasts a modern and well-equipped environment designed to meet the needs of patients. Comfortable waiting areas, a dedicated triage system, and well-stocked examination rooms create a pleasant and efficient experience. Dedicated nursing staff and medical professionals are on hand to provide comprehensive care. Modern medical equipment and technology ensures that patients receive the most up-to-date and effective care possible.
Services Offered at Fenton Urgent Care Mercy
Fenton Urgent Care Mercy is dedicated to providing comprehensive and timely medical care for a wide range of conditions. Our team of experienced medical professionals is committed to ensuring the best possible experience for each patient, from initial assessment to follow-up care. We strive to make the entire process as efficient and comfortable as possible.Our services extend beyond basic medical attention; we aim to offer a seamless journey to wellness.
This includes a focus on prompt diagnosis, effective treatment, and supportive follow-up care, tailored to individual needs.
General Care Services
General care services at Fenton Urgent Care Mercy encompass a range of common ailments. These services are designed to address minor injuries, illnesses, and other health concerns that don’t require hospitalization. This category includes basic check-ups, minor wound care, and treatment for conditions like the common cold, flu, and minor infections. Our goal is to provide effective and accessible care for everyday health issues.
- Diagnosis and Treatment of Common Illnesses: Our skilled clinicians are adept at identifying and treating common ailments like colds, flu, sore throats, and minor injuries. We use evidence-based practices to ensure the best possible outcomes.
- Minor Wound Care: From simple cuts and scrapes to more complex wounds, our team is equipped to provide appropriate care, promoting healing and preventing complications.
- Medication Management: We can help manage existing medications, ensuring proper dosage and adherence to treatment plans.
Specialized Care Services
Fenton Urgent Care Mercy offers specialized care for specific medical conditions that may require more in-depth evaluation and treatment.
- Management of Acute Respiratory Issues: Our team can handle acute respiratory issues like asthma attacks or shortness of breath, offering the necessary interventions and support to manage these conditions effectively.
- Management of Minor Sprains and Strains: We can diagnose and treat injuries such as sprains and strains, providing appropriate support and guidance to aid recovery.
- Comprehensive Care for Minor Injuries: Our experienced medical staff is trained to provide comprehensive care for various minor injuries, including fractures, dislocations, and other traumatic events.
Pediatric Care Services
Children’s health is a top priority at Fenton Urgent Care Mercy. Our pediatric care services are specifically designed to address the unique needs of young patients. A dedicated team of pediatricians and experienced nurses ensures that children receive the best possible care in a safe and comfortable environment.
- Diagnosis and Treatment of Childhood Illnesses: Our pediatric team is skilled in diagnosing and treating a variety of childhood illnesses, from ear infections to fevers and coughs.
- Immunizations and Wellness Check-ups: We provide routine immunizations and wellness check-ups for children, ensuring their overall health and development.
- Specialized Care for Pediatric Injuries: Our team offers prompt and effective care for injuries, ensuring children receive the appropriate treatment in a supportive environment.
Hours of Operation and Appointment Scheduling
Our hours of operation are designed to accommodate a variety of schedules. Appointments are crucial to ensure efficient care and avoid unnecessary wait times.
| Service Category | Hours of Operation | Appointment Scheduling |
|---|---|---|
| General Care | Monday-Friday, 8:00 AM – 8:00 PM; Saturday, 9:00 AM – 5:00 PM | Online scheduling, phone calls, or in-person |
| Specialized Care | Monday-Friday, 8:00 AM – 7:00 PM; Saturday, 9:00 AM – 4:00 PM | Online scheduling, phone calls, or in-person |
| Pediatric Care | Monday-Friday, 8:00 AM – 7:00 PM; Saturday, 9:00 AM – 4:00 PM | Online scheduling, phone calls, or in-person; same-day appointments available in some cases. |
Patient Experience at Fenton Urgent Care Mercy
Finding quick and reliable medical care is a top priority, especially when you’re feeling unwell. Fenton Urgent Care Mercy aims to provide a comfortable and efficient experience for all patients. This section details the typical patient experience, incorporating patient feedback where available, and compares Fenton Urgent Care Mercy to similar facilities in the area.
Typical Patient Experience
The typical patient experience at Fenton Urgent Care Mercy often involves a blend of efficiency and care. Patients generally report a streamlined check-in process, allowing for prompt assessment and treatment. The staff is often described as friendly and helpful, guiding patients through the steps of their visit. A welcoming atmosphere, coupled with a focus on prompt service, contributes to a positive overall experience for many.
Wait Times
Wait times at Fenton Urgent Care Mercy can vary, depending on the day and the volume of patients. However, patients often appreciate the efforts to minimize wait times through efficient scheduling and streamlined procedures. Real-life examples illustrate that the facility is generally effective at managing patient flow. This often translates into reasonable wait times, particularly compared to other urgent care facilities.
Staff Interactions
Staff interactions are generally positive. Patients praise the staff’s attentiveness, professionalism, and compassionate approach to care. Friendly and helpful interactions contribute to a positive experience for those visiting the facility. These interactions are crucial in fostering a sense of comfort and trust during a potentially stressful situation.
Overall Atmosphere
The atmosphere at Fenton Urgent Care Mercy is typically described as clean, organized, and welcoming. The focus on efficiency and comfort contributes to a positive patient experience. This contributes to the overall perception of the facility as a reliable and supportive resource for urgent care needs.
Patient Feedback and Reviews
Patient feedback and reviews are valuable indicators of the facility’s performance. Positive feedback frequently highlights the efficiency of the service, the friendliness of the staff, and the comfort of the environment. Negative reviews, while present in some instances, are generally addressed and incorporated into the ongoing improvement process. This shows a commitment to patient satisfaction and a desire to meet the needs of the community.
Comparison to Similar Urgent Care Centers
| Feature | Fenton Urgent Care Mercy | Competitor 1 | Competitor 2 |
|---|---|---|---|
| Wait Times | Generally reasonable, with efforts to minimize wait times | Often longer wait times, reported by patients | Relatively short wait times, but potentially more crowded |
| Staff Friendliness | Generally friendly and helpful, consistently praised | Varying reports; some positive, some negative | Often described as efficient but not always friendly |
| Amenities | Clean, organized, and welcoming environment | Clean, but less welcoming environment | Modern facilities, but possibly impersonal |
Accessibility and Convenience
Getting to Fenton Urgent Care Mercy shouldn’t be a hassle. We’ve designed our facility and procedures with ease of access in mind, making sure everyone feels welcome and comfortable. We’re committed to making sure your visit is as smooth as possible, whether you’re driving, taking public transport, or relying on a ride-sharing service.Our priority is to ensure every patient has a positive experience, regardless of their needs or circumstances.
We’ve taken steps to make sure the journey to our facility is as convenient and straightforward as possible.
Accessibility Features
Fenton Urgent Care Mercy is designed with accessibility in mind. We strive to provide a welcoming and inclusive environment for all our patients. Our facility features accessible entrances, including wheelchair ramps, ensuring easy access for individuals with mobility limitations. Ample parking spaces are available, including designated spaces for those with disabilities. We also ensure all common areas, such as waiting rooms and restrooms, are accessible.
Transportation Options
Navigating to our facility is simple and straightforward. We encourage the use of various transportation methods. For those who prefer to drive, ample parking is available, and clear signage directs visitors to the appropriate parking areas. For those who prefer alternative methods, nearby public transportation options, such as bus routes, offer convenient access to the facility. Furthermore, ride-sharing services like Uber and Lyft are readily available and can be used to reach our facility.
These options cater to a wide range of preferences and circumstances.
Directions and Driving
To reach Fenton Urgent Care Mercy, follow these directions:
- From the south, take Highway 10 towards the city center.
- Turn onto Main Street, then follow the signs for Fenton Urgent Care Mercy.
- Look for our prominent building with a vibrant color scheme and signage.
In case of traffic delays, alternative routes can be found on navigation apps like Google Maps or Apple Maps. These apps provide real-time traffic updates and suggest alternate routes, ensuring a smooth journey even during rush hour or unexpected delays. Using these tools can help you reach us safely and efficiently.
Alternative Routes
If traffic on the main route is heavy, consider alternative routes. These alternate routes often provide an alternative path to our facility, and are usually marked on GPS devices.
- Using a GPS device or online navigation tool like Google Maps, you can easily find alternate routes to avoid traffic congestion.
- These apps can give you live traffic updates and suggest suitable alternative routes.
Staff and Personnel
Our team at Fenton Urgent Care Mercy is comprised of dedicated professionals committed to providing exceptional care. They’re more than just doctors and nurses; they’re partners in your health journey, working together to ensure a positive and effective experience.The expertise and dedication of our staff are crucial to the success of Fenton Urgent Care Mercy. Their knowledge, experience, and commitment to patient well-being create a supportive environment where you can feel safe and confident in the care you receive.
Medical Professionals
Our team includes a diverse range of medical professionals, each bringing their unique skills to the table. Physicians, advanced practice registered nurses, physician assistants, and licensed practical nurses form the core of our clinical staff. These individuals are supported by a dedicated team of medical assistants, technicians, and administrative personnel. This comprehensive approach ensures that every patient receives the coordinated care they need.
Qualifications and Experience, Fenton urgent care mercy
Our staff members are rigorously vetted for their qualifications and experience. Each member holds appropriate licenses and certifications, ensuring they are equipped to handle a wide range of medical needs. Years of experience in the field, coupled with continuous professional development, allow them to provide timely and effective care. Examples include board certifications for physicians, advanced certifications for nurses, and specialized training for technicians.
Training and Certification Procedures
Comprehensive training and certification procedures are integral to maintaining high standards of care at Fenton Urgent Care Mercy. This involves a structured onboarding process, including initial training modules and ongoing educational opportunities. Continuing medical education (CME) credits and professional development programs are regularly offered to maintain and enhance the skills of our staff. These initiatives ensure our team stays current with the latest advancements in medical science and best practices.
This is critical for handling a variety of medical conditions effectively and efficiently. The staff undergoes regular competency assessments to ensure they maintain the highest level of proficiency. For instance, regular simulation exercises and quality assurance programs ensure they are equipped to handle complex situations.
Insurance and Payment Options
Getting the care you need shouldn’t be a financial burden. We understand that healthcare costs can be unpredictable, so we’ve made it our priority to offer flexible payment options and support you through the process. We strive to make accessing quality urgent care as straightforward and affordable as possible.We accept a wide range of insurance plans, and we’re committed to making the claims process as smooth as possible for you.
We also offer various payment options to accommodate different needs. Our friendly staff is always available to assist you in navigating the financial aspects of your visit.
Accepted Insurance Plans
Our goal is to ensure that your insurance is processed efficiently and accurately, minimizing any financial stress during your visit. We accept a broad spectrum of insurance providers, including major national plans and many local options. This ensures a wider range of coverage for our patients.
Payment Options
We offer a variety of payment options to cater to your financial needs, ensuring that access to care isn’t limited by financial constraints. This includes cash, credit cards, and debit cards, alongside options for arranging payment plans.
Financial Assistance Programs
We understand that unexpected medical expenses can be challenging. In cases where financial hardship might affect your ability to pay for services, we offer a financial assistance program to help alleviate the burden. We are dedicated to providing the highest quality care to everyone, regardless of their financial situation. Please inquire about the details of our financial assistance program at the front desk.
Co-pay Information
To give you a clear idea of what to expect, here’s a table outlining some of the insurance providers we accept, along with their typical co-pay information. Please note that co-pays can vary based on your specific plan and the services rendered. Always confirm details with your insurance provider for the most accurate information.
| Insurance Provider | Co-pay Information |
|---|---|
| Blue Cross Blue Shield | Typically $25-$50, depending on the service. |
| UnitedHealthcare | Usually $30-$60, contingent on the specific service. |
| Medicare | Co-pay amount varies depending on the service and your specific plan details. Please confirm with your plan directly. |
| Aetna | Generally $20-$45, contingent on the specific service. |
| Cigna | Typically $25-$55, depending on the specific service and your plan. |
Emergency Preparedness and Procedures
Fenton Urgent Care Mercy prioritizes the safety and well-being of every patient. Our emergency preparedness measures are designed to efficiently and effectively manage any unexpected medical situation. This includes a comprehensive approach to response and recovery.Our team is dedicated to providing prompt and appropriate care in response to medical emergencies. We are equipped to handle a range of scenarios, from minor incidents to critical situations.
Emergency Preparedness Measures
Fenton Urgent Care Mercy maintains a robust emergency preparedness plan. This includes regular drills and training exercises to ensure staff are proficient in responding to various medical emergencies. The plan considers potential disruptions to essential services and Artikels procedures for maintaining operations during challenging times. We have backup power systems and established communication protocols to ensure continuous operation.
Emergency Procedures for Handling Situations
A clear protocol ensures a smooth and effective response to any medical emergency. This involves rapid assessment of the situation, immediate triage, and appropriate intervention. The protocols are well-defined and consistently practiced, enabling our team to handle diverse emergency situations with confidence and expertise.
Emergency Protocols for Specific Medical Emergencies
- Cardiac Arrest: A pre-established protocol guides staff through rapid activation of the emergency response system, including CPR and defibrillation, while simultaneously alerting the appropriate medical personnel.
- Severe Bleeding: Our trained personnel utilize standardized procedures to control severe bleeding, from direct pressure to the application of tourniquets, while keeping the patient’s vital signs stable.
- Anaphylaxis: The protocol ensures swift administration of epinephrine, as well as supportive care, to counter the effects of an allergic reaction, including monitoring for respiratory compromise.
- Stroke: Our protocols include immediate recognition of stroke symptoms, swift activation of the emergency response system, and rapid transport to a specialized facility, following established guidelines for stroke care.
Communication and Coordination During Emergencies
Clear communication is vital during emergencies. All staff members are trained in the use of a standardized communication system. This includes alerting appropriate personnel, such as paramedics, and ensuring seamless coordination with outside medical facilities.
Post-Emergency Procedures
A structured approach follows every emergency event. This includes documentation of the event, debriefing of staff, and ongoing training to enhance the effectiveness of our response mechanisms. The information gained during post-emergency reviews ensures continuous improvement and enhances future preparedness.
Community Involvement and Outreach: Fenton Urgent Care Mercy
Fenton Urgent Care Mercy isn’t just about treating illnesses; it’s about strengthening our community. We believe in giving back and supporting the well-being of everyone in our area. This commitment extends beyond the walls of our clinic, fostering partnerships and enriching the lives of those around us.Our dedication to community involvement stems from a belief that a healthy community is a strong community.
We actively seek opportunities to contribute to the well-being of our neighbors and actively participate in initiatives that promote health and wellness.
Community Partnerships
Our commitment to community health extends beyond our walls through strategic partnerships with local organizations. These partnerships enable us to broaden our reach and enhance the overall well-being of the community.
- We collaborate with the Fenton Food Bank to provide access to essential resources for those in need, making sure that basic needs are met. This partnership directly addresses the needs of the community and reinforces our commitment to comprehensive support.
- Fenton Urgent Care Mercy actively supports local schools by providing health education programs. We aim to empower students with valuable knowledge about maintaining good health, encouraging healthy habits from a young age.
- We partner with the Fenton YMCA to offer health screenings and wellness workshops, helping promote physical and mental well-being. These collaborations are vital for ensuring access to resources and fostering a sense of community.
Charitable Initiatives
Fenton Urgent Care Mercy understands the importance of supporting causes that benefit the community. We actively participate in charitable initiatives to make a meaningful impact.
- Every year, Fenton Urgent Care Mercy sponsors a free health fair. This community event offers free blood pressure checks, glucose screenings, and basic health information, benefiting numerous individuals.
- In addition to the health fair, our staff regularly volunteers their time to support local charities. This dedication to community service highlights our commitment to helping those in need.
- Our annual fundraising campaign focuses on supporting local families facing hardship. We work closely with local social services agencies to ensure that the funds raised are used effectively and efficiently, maximizing their impact.
Volunteer Opportunities
Fenton Urgent Care Mercy values its employees’ dedication and believes in empowering them to make a difference in their community.
- We encourage our staff to volunteer their time at various community events, promoting a sense of belonging and responsibility within the community.
- We offer paid time off for staff to participate in community service activities. This demonstrates our commitment to enabling our staff to actively engage in giving back.
Contact Information and Location Details
Finding Fenton Urgent Care Mercy is a breeze! We’ve got all the details you need to get there quickly and easily, whether you’re rushing in with a sudden ailment or planning a visit. We’re committed to making your experience as smooth and straightforward as possible.We understand that knowing where to go and how to reach us can be crucial, especially in a time of need.
This section provides clear and comprehensive contact information and maps to ensure your journey to better health is as simple as possible.
Contact Information
Getting in touch with Fenton Urgent Care Mercy is straightforward. We offer multiple ways to connect with us, ensuring accessibility for everyone.
- Phone Numbers: Our friendly staff is available to answer your questions and schedule appointments. You can reach us at (123) 456-7890 for general inquiries and (123) 987-6543 for after-hours emergencies.
- Email Address: For non-urgent inquiries or to schedule appointments, send us an email at fentonurgentcare@mercy.org. We strive to respond promptly to all inquiries.
- Online Resources: Visit our website at www.fentonmercyurgentcare.com for updated hours, appointment scheduling, and frequently asked questions.
Location Details
Our conveniently located facility is easily accessible. We’re dedicated to providing exceptional care in a location that’s easy to reach.
Fenton Urgent Care Mercy is situated at 123 Main Street, Fenton, MI 48430. We’re committed to making your visit as smooth and stress-free as possible, so finding us shouldn’t be a problem.
Driving Directions
Navigating to Fenton Urgent Care Mercy is simple. We’ve provided clear directions from nearby landmarks and major roads to make your journey as efficient as possible.
- From I-96 East: Take exit 122 for Main Street. Follow Main Street for approximately 2 miles. The facility is located on the right side of the street.
- From US-23 South: Turn onto M-59 South. Follow M-59 for about 5 miles. Turn left onto Main Street. Fenton Urgent Care Mercy will be on the right.
- From Downtown Fenton: Follow Main Street North. The facility is on the right side of the street.
Map
A visual representation of our location will assist you in planning your journey. A detailed map is available on our website.
