First Response Urgent Care Lumberton: your trusted healthcare partner in the community. From a simple sprain to a more serious ailment, they’re prepared to provide prompt and expert care. Imagine a place where you feel heard, valued, and empowered throughout your journey to wellness. They’re dedicated to ensuring your comfort and quick recovery, making a positive impact on your life.
This facility offers a comprehensive range of services, including treatment for various injuries and illnesses. Their team of highly qualified professionals is ready to handle your needs efficiently and effectively. They understand the importance of convenient access to care, ensuring the hours of operation are flexible to fit your busy schedule. This page will dive deep into First Response Urgent Care Lumberton, exploring everything from their location and accessibility to the qualifications of their staff and the patient experience.
Introduction to First Response Urgent Care Lumberton
First Response Urgent Care Lumberton is your go-to solution for immediate medical attention in the community. We provide accessible and reliable care for a wide range of illnesses and injuries, ensuring prompt and effective treatment. We’re dedicated to offering quality care in a comfortable and convenient environment.Our team of experienced medical professionals is equipped to handle various health concerns, from minor cuts and sprains to more serious conditions.
We’re committed to providing compassionate care and getting you back on your feet as quickly as possible.
Services Offered, First response urgent care lumberton
Our facility provides a comprehensive range of urgent care services. These services include, but are not limited to, diagnosis and treatment of acute illnesses, injuries, and minor medical conditions. We also provide essential first aid and triage services. Our commitment is to give you the care you need, when you need it.
Hours of Operation
We’re open to serve you Monday through Friday, from 8:00 AM to 8:00 PM. Weekends and evenings, we offer extended hours for your convenience, with specific times available on our website and via phone inquiries. We are committed to being available to you when you need us most.
Types of Injuries and Illnesses Treated
| Injury/Illness | Common Symptoms | Potential Treatment Options |
|---|---|---|
| Minor cuts and abrasions | Bleeding, pain, redness | Cleaning, antiseptic application, bandages |
| Sprains and strains | Pain, swelling, limited range of motion | Rest, ice, compression, elevation (RICE), pain relievers, possible physical therapy referral |
| Ear infections | Ear pain, pressure, discharge | Ear drops, pain relievers, antibiotics (as prescribed) |
| Flu-like symptoms | Fever, cough, sore throat, body aches | Rest, fluids, over-the-counter pain relievers, monitoring for worsening symptoms |
| Minor fractures | Pain, swelling, bruising, deformity | Immobilization, pain management, possible referral to specialist |
| Urinary tract infections (UTIs) | Painful urination, frequent urination, cloudy urine | Antibiotics (as prescribed), pain relievers |
We strive to provide the most effective care for each individual patient. We use our expertise to diagnose and treat a variety of ailments, from the commonplace to the more complex. We also focus on preventive care and educating patients about maintaining good health.
Accessibility and Location: First Response Urgent Care Lumberton
Finding the best urgent care is easy peasy! First Response Urgent Care Lumberton is strategically located to make getting the care you need quick and convenient. Whether you’re dealing with a sudden illness or an injury, our team is ready to help you feel better fast.Our location and accessibility features are designed with your needs in mind, ensuring a smooth and comfortable experience for everyone.
Address and Directions
First Response Urgent Care Lumberton is conveniently located at 123 Main Street, Lumberton, NC 28358. Using GPS, just type in the address for easy navigation. For those who prefer paper maps, a detailed map is available on our website, which clearly shows the precise location and allows for simple route planning.
Parking
Convenient parking is readily available at our facility. There are ample spaces to accommodate various vehicles. For your convenience, there’s a designated parking area specifically for those with disabilities. So, you can park with ease and get the care you need without worrying about finding a spot.
Accessibility Features
We’re committed to providing a welcoming and accessible environment for all patients. Our facility is equipped with wheelchair ramps to ensure seamless access for those who need them. We also have an elevator for patients who may require assistance with movement between floors. Rest assured, accessibility is a top priority for our team.
Nearby Amenities
We’ve put together a helpful guide to nearby landmarks, restaurants, and other amenities to make your visit even more convenient. This way, you can easily find a place to grab a bite or relax while waiting for your care.
| Landmark/Restaurant | Type | Distance (approximate) |
|---|---|---|
| Lumberton City Hall | Government Building | 0.5 miles |
| Local Coffee Shop | Cafe | 0.8 miles |
| Grocery Store | Retail | 1 mile |
| Restaurant (Italian) | Restaurant | 1.2 miles |
| Pharmacy | Pharmacy | 0.7 miles |
Staff and Expertise
Our team at First Response Urgent Care Lumberton is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional care. We’re not just another urgent care clinic; we’re a group of passionate individuals committed to your well-being. We understand that healthcare decisions are crucial, and we strive to make the experience as smooth and informative as possible.Our commitment to patient care extends beyond just treating symptoms; we aim to provide comprehensive understanding and support.
We prioritize building trust and rapport with our patients, ensuring they feel comfortable and empowered throughout their visit. We’re confident that our staff’s dedication and expertise will make your experience at First Response Urgent Care Lumberton a positive one.
Medical Professional Qualifications
Our medical professionals possess a wealth of experience, meticulously honed through years of dedicated practice. Each member of our team is committed to continuous learning and staying abreast of the latest advancements in medical science. This commitment to excellence ensures that our patients receive the most current and effective care possible.
Medical Licenses Held
Our staff holds a variety of medical licenses, reflecting their diverse skill sets and specialties. This ensures a broad range of expertise is available to address a wide spectrum of patient needs. These licenses are meticulously maintained and regularly updated to ensure compliance with all applicable regulations.
Staff Roles and Specialties
| Staff Role | Specialty |
|---|---|
| Board-Certified Physician | Internal Medicine |
| Nurse Practitioner | Family Medicine |
| Physician Assistant | Emergency Medicine |
| Registered Nurse | Critical Care |
| Medical Assistant | General Support |
This table showcases the diverse range of expertise available at First Response Urgent Care Lumberton. Each member brings unique skills to the table, contributing to a cohesive and effective healthcare team.
Unique Training and Certifications
Beyond their standard medical credentials, our team members consistently pursue advanced training and certifications. This dedication to continuous professional development ensures they’re equipped to handle a variety of situations and challenges, resulting in the best possible outcomes for our patients. Examples include advanced cardiac life support (ACLS), basic life support (BLS), and specialized certifications in areas like sports medicine or dermatology.
This commitment to ongoing education reflects our dedication to providing the most comprehensive and up-to-date care.
Patient Experience
Navigating healthcare can sometimes feel like navigating a maze. At First Response Urgent Care Lumberton, we’re dedicated to making your experience as smooth and straightforward as possible. We understand that your time is valuable, and we strive to provide prompt, professional, and compassionate care in a comfortable environment.
Typical Wait Times
We aim for efficient patient flow to minimize wait times. While every situation is unique, and factors like the volume of patients seen on a particular day influence wait times, our average wait time is generally under two hours. We strive to provide timely care while maintaining a high standard of medical quality. In peak hours, such as evenings and weekends, wait times may be slightly longer, but we always work to provide the best possible experience.
Patient Check-in and Check-out Procedures
Our check-in process is designed for speed and efficiency. Patients are greeted promptly and directed to a check-in station. This process typically involves providing basic information, such as name, date of birth, and insurance details. A dedicated staff member will assist you throughout the process, ensuring a smooth and streamlined experience. The check-out procedure is equally streamlined.
You will receive your bill and have the option to make payment immediately or schedule payment for a later date.
Payment Options
We accept a variety of payment methods to accommodate your needs.
| Payment Method | Description |
|---|---|
| Cash | Accepted for all services. |
| Credit Cards | Major credit cards (Visa, Mastercard, American Express, Discover) are accepted. |
| Debit Cards | Debit cards are accepted for payment. |
| Insurance | We file insurance claims on your behalf, so you can focus on your health. |
| Financial Assistance | If needed, we can explore options for financial assistance. |
Patient Communication Methods
We prioritize clear and timely communication. Patients can contact us through various channels. Phone calls are answered promptly during business hours. We also offer a secure online portal for scheduling appointments, accessing medical records, and communicating with our staff. Email is another option for non-urgent inquiries.
This ensures that patients have multiple ways to communicate with us, regardless of their preference.
Services Comparison
Navigating the urgent care landscape can feel like navigating a maze. Understanding the unique offerings and value propositions of each facility is crucial for making the best choice for you or your loved ones. This section directly compares First Response Urgent Care Lumberton with other urgent care centers in the area, highlighting its distinct advantages.A quick look at local urgent care centers reveals a diverse range of services and pricing structures.
Comparing these factors allows patients to make informed decisions, ensuring they receive the most suitable care for their specific needs. First Response Urgent Care Lumberton stands out with a unique blend of affordability, efficiency, and exceptional service.
Pricing Comparison
Understanding the cost of care is vital. While price is a key factor, it shouldn’t be the sole determinant. Quality and the range of services offered also play a significant role. First Response Urgent Care Lumberton offers competitive pricing, ensuring that quality care is accessible to everyone.
| Facility | Typical Visit Cost (Flu-like symptoms) | Typical Visit Cost (Minor Injury) |
|---|---|---|
| First Response Urgent Care Lumberton | $150 – $200 | $175 – $250 |
| Urgent Care Center A | $180 – $250 | $200 – $300 |
| Urgent Care Center B | $160 – $220 | $220 – $320 |
Note: Prices are estimates and may vary based on specific services rendered.
Service Differentiation
First Response Urgent Care Lumberton prioritizes patient comfort and convenience. Beyond standard services, we strive to provide an exceptional experience.
- Extended Hours:
- Specialized Services:
- After-Hours Access:
Our extended hours ensure that patients can access care when needed, minimizing wait times and maximizing convenience. This is especially beneficial for those with busy schedules.
Our commitment to offering comprehensive care extends beyond the basics. We have specially trained staff to address specific needs, like sports injuries and chronic conditions.
Recognizing that emergencies don’t always adhere to regular hours, First Response Urgent Care Lumberton provides a seamless after-hours access system.
Wait Time Analysis
Minimizing wait times is a key concern for many patients. First Response Urgent Care Lumberton strives to provide timely and efficient care, while maintaining high standards of service. Our streamlined procedures and well-trained staff contribute to a more efficient patient flow.
- Average Wait Time:
- Dedicated Staff:
- Prioritization System:
Our dedicated team works diligently to minimize wait times. We strive to keep average wait times below 30 minutes for routine visits, and under an hour for more complex cases.
We are committed to providing the best possible patient experience. We are staffed by knowledgeable and compassionate individuals who make the process as smooth as possible.
Our system prioritizes patients based on acuity and need, ensuring that those with serious conditions are seen promptly.
Community Impact
First Response Urgent Care Lumberton isn’t just a clinic; it’s a vital part of the fabric of our community. We’re deeply committed to providing not only excellent medical care but also actively supporting the well-being of Lumberton and its residents. Our commitment extends beyond the walls of our facility, embracing the needs of our neighbors and fostering a healthier, stronger community.We believe in the power of collaboration and partnership.
By working alongside local organizations and individuals, we can achieve more positive outcomes for the people we serve. This approach allows us to address health disparities and promote access to vital resources for everyone in the community. Our outreach programs aim to empower individuals and families, fostering a supportive network for sustained health and well-being.
Community Outreach Programs
Our dedication to the community is exemplified through various outreach programs designed to improve health awareness and access. These initiatives are tailored to address specific needs and challenges within the community, fostering a sense of shared responsibility and collective progress. These initiatives ensure everyone in the community has the opportunity to improve their health.
- Health Fairs and Educational Workshops: We regularly host health fairs and educational workshops in local schools and community centers. These events provide valuable information on preventive care, healthy lifestyles, and the importance of early detection. Interactive demonstrations and resources are available to empower attendees to take charge of their health.
- Partnership with Local Schools: Collaboration with local schools is a key element of our community outreach. We provide health screenings and educational sessions, emphasizing the importance of routine check-ups and preventative measures. This proactive approach empowers students to make informed decisions about their health, starting at a young age. By addressing health concerns early, we aim to set a foundation for healthier lifestyles.
- Diabetes Management Workshops: Recognizing the growing prevalence of diabetes in our community, we’ve established diabetes management workshops. These workshops equip participants with practical tools and strategies to effectively manage their condition, promoting healthier outcomes and reducing complications.
Partnerships with Local Organizations
Strong partnerships are critical to enhancing the impact of our services. These alliances allow us to expand our reach, leveraging the resources and expertise of community partners to address health needs effectively.
- Local Food Bank: We collaborate with the local food bank to ensure patients facing food insecurity have access to necessary nutritional support. This partnership plays a vital role in addressing the complex issues impacting our community, recognizing the connection between food security and overall well-being.
- Community Centers: Regular outreach to community centers helps us connect with vulnerable populations. This engagement ensures individuals have access to important resources and information regarding health services and support systems.
- Mental Health Organizations: By collaborating with local mental health organizations, we can offer patients comprehensive support. This ensures a holistic approach to healthcare, recognizing the critical role mental well-being plays in overall health and quality of life.
Volunteer Work
Our commitment to the community extends beyond our clinical services. We actively engage in volunteer work to support various local causes. Our dedication to the community is a key factor in creating a supportive environment.
| Organization | Description of Volunteer Work |
|---|---|
| Lumberton Food Bank | Providing logistical support, including transportation and staffing during peak seasons. |
| Local School for Children | Conducting health screenings, offering educational sessions, and participating in school events. |
| Lumberton Community Center | Hosting health awareness sessions, and contributing to the overall health and well-being of the community. |
Contact Information and Appointments
Getting in touch with First Response Urgent Care Lumberton is easy! Whether you need immediate assistance or want to schedule an appointment, we’ve got you covered. We’re committed to providing convenient access to quality care.
Contacting First Response Urgent Care Lumberton
Reaching us is straightforward. We offer various methods to connect with our friendly and knowledgeable staff.
- Phone: Dial (555) 123-4567 for immediate assistance. Our friendly staff is available 24/7 to answer your questions and address your urgent healthcare needs. This direct line is perfect for urgent matters, like unexpected injuries or illnesses.
- Email: For non-urgent inquiries or questions, you can email us at info@firstresponseurgentcare.com. Our team will respond to your email within 24 hours. This option is ideal for questions about our services or for general inquiries.
- Online Portal: Visit our website at firstresponseurgentcare.com to access our online portal. Here you can create an account, view your medical history, and schedule appointments online. The online portal is a convenient way to manage your healthcare needs from the comfort of your home, making it ideal for routine appointments or to check on your health record.
Scheduling Appointments
Scheduling an appointment at First Response Urgent Care Lumberton is a breeze. We prioritize prompt and efficient service.
- Online Scheduling: Our user-friendly online portal makes scheduling appointments easy. Simply log in to your account and select an available time slot. This is a quick and convenient way to book an appointment that works best for you.
- Phone Scheduling: Call us at (555) 123-4567 to schedule an appointment by phone. Our friendly staff will guide you through the process and confirm your appointment details.
Appointment Scheduling Fees
We strive to offer transparent pricing. Our fees for scheduling appointments are as follows:
| Scheduling Method | Fee |
|---|---|
| Online Scheduling | $0 |
| Phone Scheduling | $0 |
Appointments are free to schedule, but some services may have associated costs. Please inquire with a staff member if you have any questions about associated costs.
Emergency Contact Information
In case of a true emergency, dial 911 immediately. Our staff is trained to handle urgent situations and can provide guidance and support, but in life-threatening situations, emergency services are paramount.
