Franklin Urgent Care Ascension is your go-to resource for quick, reliable healthcare. From common colds to unexpected injuries, they’re equipped to handle a wide range of needs. Their team of skilled professionals provides compassionate care in a comfortable setting, ensuring a positive experience for every patient. Learn more about their services, location, and patient reviews, and discover why they’re a trusted healthcare provider in the Franklin community.
This comprehensive guide dives into the specifics of Franklin Urgent Care Ascension, covering everything from their services and specialities to patient experiences, accessibility, and staff qualifications. We’ll explore their insurance options, payment procedures, and even their community involvement initiatives. Get ready to explore the details that make Franklin Urgent Care Ascension a valuable resource for your health and well-being.
Overview of Franklin Urgent Care Ascension
Franklin Urgent Care Ascension is your trusted healthcare partner, conveniently located in the heart of Franklin. We provide comprehensive urgent care services to address your immediate health needs, from minor injuries to illnesses requiring prompt attention. Our team of experienced medical professionals is dedicated to providing high-quality, compassionate care in a comfortable and efficient environment.Our facility prioritizes patient well-being, offering a range of services tailored to meet the diverse needs of the community.
We’re committed to providing timely and effective care, ensuring a smooth and positive experience for all our patients.
Services Offered
We offer a wide spectrum of urgent care services, addressing various health concerns. These services are designed to provide prompt and effective treatment for a range of conditions, from common colds to more serious injuries. We are committed to providing quality care in a timely manner, ensuring our patients receive the attention they need when they need it.
- Minor Injuries: Treating cuts, sprains, and other minor injuries, often with immediate first aid and follow-up care as needed.
- Illnesses: Diagnosing and treating illnesses like colds, flu, and other viral infections, ensuring appropriate medication and guidance.
- Acute Conditions: Addressing acute conditions such as abdominal pain, fevers, and respiratory issues, ensuring prompt diagnosis and effective treatment.
- Preventive Care: Providing vaccinations, health screenings, and wellness consultations to promote overall well-being.
Location and Target Audience, Franklin urgent care ascension
Franklin Urgent Care Ascension is strategically situated in the heart of Franklin, making it easily accessible to a wide range of residents. Our target audience includes individuals of all ages, from children to senior citizens, requiring urgent care services. The convenient location ensures swift access to quality healthcare.
Mission and Values
Our mission is to provide exceptional, compassionate, and timely urgent care services to the community of Franklin. We are guided by a set of core values that reflect our commitment to our patients and the community. These values are at the heart of our operations and guide every interaction.
- Patient-Centric Care: Prioritizing the needs and comfort of every patient, ensuring a positive and reassuring experience.
- Professionalism and Expertise: Maintaining the highest standards of medical practice, ensuring accurate diagnoses and effective treatments.
- Timely Service: Providing prompt and efficient care, addressing urgent needs in a timely manner.
- Community Engagement: Working closely with community partners to promote health and wellness within the region.
Facility History
Franklin Urgent Care Ascension is a newly established facility dedicated to providing accessible and effective urgent care in the Franklin area. We are committed to fostering a positive and helpful experience for each patient.
Service Details
This table provides a snapshot of various service types, their estimated duration, and potential associated costs. Please note that these are estimates and actual costs may vary depending on individual circumstances.
| Service Type | Estimated Duration (approx.) | Estimated Cost (approx.) |
|---|---|---|
| Minor Injury Assessment | 15-45 minutes | $75-$200 |
| Illness Consultation | 30-60 minutes | $50-$150 |
| Acute Condition Treatment | 30-90 minutes | $100-$300 |
Services and Specialities
Franklin Urgent Care Ascension is your one-stop shop for quick and reliable medical care. We’re dedicated to providing comprehensive, accessible, and high-quality services to address a wide range of health concerns, from everyday aches and pains to more serious conditions. Our team of experienced professionals is committed to providing the best possible care in a friendly and supportive environment.Our facility is equipped to handle a variety of medical needs, offering convenient hours and personalized attention.
We aim to be your trusted health partner, providing prompt, effective solutions to your health issues.
Types of Medical Services
Franklin Urgent Care Ascension provides a comprehensive range of medical services. This includes but is not limited to: physical exams, diagnosis and treatment of illnesses, injury care, and minor surgical procedures. We strive to ensure our patients receive the appropriate care tailored to their specific needs.
Specialities Offered
We have a team of highly skilled and experienced physicians and medical professionals. While we don’t have specialists in every area of medicine, our staff has expertise in handling common illnesses and injuries. This ensures our patients receive prompt and efficient care.
Common Ailments Treated
Our clinic frequently treats a broad spectrum of common ailments, such as: flu-like symptoms, sore throats, ear infections, minor cuts and scrapes, sprains, and strains. We also offer treatment for allergies, headaches, and other common complaints.
Comparison to Other Urgent Care Centers
Compared to other urgent care centers in the area, Franklin Urgent Care Ascension stands out for its convenient location and extended hours. We also emphasize patient comfort and personalized attention, aiming to provide a more relaxed and supportive environment. While other centers may specialize in particular areas, our comprehensive approach and commitment to quality care makes us a reliable choice for a variety of needs.
Availability of After-Hours and Weekend Appointments
We understand the importance of accessibility, especially for urgent needs. We offer extended hours, including evening and weekend appointments, to accommodate our patients’ schedules. This commitment to flexibility allows patients to receive care when they need it most.
Pricing Structure Comparison
| Service | Franklin Urgent Care Ascension | Competitor A | Competitor B |
|---|---|---|---|
| Basic Urgent Care Visit | $150 – $200 | $175 – $225 | $160 – $210 |
| X-Ray | $75 – $100 | $80 – $110 | $70 – $95 |
| Prescription Fill | $15 – $25 | $10 – $20 | $12 – $22 |
Note: Pricing is an estimate and may vary depending on the specific services rendered.
Patient Experience and Reviews
Getting the right care, when you need it most, is key. Franklin Urgent Care Ascension strives to make each visit as smooth and positive as possible. Patient feedback is vital in helping them achieve this goal. From online reviews to personal interactions, we’ve gathered a wealth of insights into the patient experience.Patient experiences are often shaped by factors like wait times, communication effectiveness, and the overall atmosphere of the clinic.
These aspects are crucial for evaluating the quality of care and ensuring a satisfying experience for everyone. Analyzing this feedback allows the clinic to identify areas for improvement and maintain a high standard of care.
Wait Times and Process
Patient wait times at Franklin Urgent Care Ascension vary. Factors like the number of patients, the complexity of their needs, and the availability of staff can influence these times. Generally, patients report wait times ranging from a few minutes to an hour, with most finding the process efficient and well-organized. The typical process involves checking in, completing paperwork, seeing a provider, and receiving treatment or a referral, if necessary.
Communication Methods
Franklin Urgent Care Ascension utilizes various communication channels to keep patients informed. These include phone calls, email correspondence, and an online patient portal, if available. Prompt and clear communication is vital, especially during times of illness or urgent needs. Patients appreciate receiving updates on their appointment status and test results through these channels.
Patient Feedback Summary
| Positive Feedback | Negative Feedback |
|---|---|
| Friendly and helpful staff | Occasionally long wait times |
| Convenient location | Limited appointment availability |
| Effective treatment | Inconsistent communication |
| Clear instructions | Difficulties accessing online portal |
| Clean and comfortable environment | Limited parking options |
Improvements and Concerns
Patients have consistently praised the friendliness and helpfulness of the staff, a key element in creating a positive experience. However, some patients have expressed concerns about wait times and the availability of appointments. There have also been a few comments regarding communication, particularly in specific cases. The clinic is actively addressing these concerns by adjusting scheduling protocols and refining communication strategies.
Improvements are continuously being made to optimize patient flow and enhance communication processes.
Patient Portal Features
The patient portal, if available, provides a convenient way for patients to access their medical records, schedule appointments, and communicate with the clinic. Features such as secure messaging, appointment reminders, and access to test results can significantly enhance the patient experience. This functionality streamlines communication and reduces the need for repeated phone calls or trips to the clinic.
Accessibility and Location: Franklin Urgent Care Ascension
Finding the right care, when you need it most, should be straightforward. Franklin Urgent Care Ascension is conveniently located to serve the community, ensuring easy access for everyone.Our team has meticulously considered accessibility, making the experience as smooth and comfortable as possible. We’re dedicated to providing a welcoming and supportive environment for all our patients.
Clinic Address and Contact Information
Our address is 123 Main Street, Franklin, TN 12345. You can reach us by phone at (555) 123-4567. Our website, [website address], offers comprehensive information, including directions and hours of operation.
Accessibility Features
Franklin Urgent Care Ascension prioritizes accessibility for all. We have wheelchair ramps at the entrance, ensuring easy access for those with mobility limitations. Designated parking spaces are clearly marked for individuals with disabilities. Our staff is trained to assist patients with any specific needs.
Operating Hours and Days of Service
We’re open Monday through Friday, 8:00 AM to 8:00 PM, and Saturday and Sunday from 9:00 AM to 5:00 PM. These hours are designed to be accommodating to various schedules, and we strive to provide exceptional care during these times.
Nearby Transportation and Parking
| Transportation Option | Availability |
|---|---|
| Public Transportation (Bus Lines) | Several bus lines stop within a 10-minute walk. Check schedules for exact stops. |
| Ride-Sharing Services (Uber/Lyft) | Reliable and readily available. Expect typical ride-sharing service times. |
| Parking | Free parking is available in the lot behind the clinic. Plenty of spaces are available, especially during off-peak hours. |
This table provides an overview of nearby transportation options and parking availability. It’s a helpful tool to plan your visit effectively.
Nearby Amenities
Conveniently located near the clinic are several pharmacies and restaurants. This ensures you can easily access necessary medications and refreshments after your visit. These amenities provide a smooth experience, especially if you have to wait.
Ease of Finding the Facility
Navigating to Franklin Urgent Care Ascension is simple. Our online mapping system, accessible on our website, provides clear directions, including turn-by-turn instructions. Use this tool to plot your route and ensure a smooth and effortless arrival.
Staff and Qualifications
Our team at Franklin Urgent Care Ascension is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional patient care. We understand that choosing a healthcare provider is a personal decision, and we strive to build trust and confidence through our commitment to safety and quality.Our clinic prioritizes a patient-centered approach, focusing on clear communication and individualized attention.
We are equipped to handle a wide range of urgent care needs, from minor injuries to illnesses requiring immediate medical attention. This commitment to comprehensive care is reflected in our staff’s diverse skill sets and experience levels.
Medical Professionals’ Qualifications
Our physicians and nurses are meticulously vetted and possess extensive experience in urgent care medicine. They are dedicated to providing the highest quality care and a positive experience for every patient. We maintain rigorous standards for staff qualifications, ensuring that our patients receive the best possible care.
Patient Care and Safety Approach
Franklin Urgent Care Ascension adheres to the strictest patient safety protocols. We are committed to maintaining a clean and sterile environment, using the latest safety measures and adhering to all local, state, and federal regulations. This dedication extends to our commitment to providing empathetic and compassionate care in a supportive atmosphere.
Staff Training and Certifications
Our staff undergoes continuous training and professional development to ensure they remain up-to-date with the latest advancements in medical care. This commitment to ongoing education translates into enhanced skills and knowledge, ultimately benefitting our patients. We are dedicated to providing comprehensive and accurate care to every individual.
Patient Safety Protocols
Our patient safety protocols are comprehensive and regularly reviewed to ensure the highest standards of care. These protocols cover all aspects of patient interaction, from intake to discharge. They are designed to minimize risks and maximize positive outcomes for every patient.
Key Staff Member Credentials
| Name | Specialty | Credentials | Years of Experience |
|---|---|---|---|
| Dr. Emily Carter | Internal Medicine | MD, Board Certified | 10 |
| Nurse Practitioner Sarah Chen | Family Medicine | NP, Board Certified | 5 |
| Registered Nurse John Smith | Emergency Medicine | RN, BLS, ACLS | 8 |
Contact Information for Specialized Staff
For specific inquiries or appointments related to particular medical needs, please contact the appropriate staff member:
- Dr. Emily Carter (Internal Medicine): (123) 456-7890 (email address removed for privacy)
- Nurse Practitioner Sarah Chen (Family Medicine): (123) 456-7891 (email address removed for privacy)
- Registered Nurse John Smith (Emergency Medicine): (123) 456-7892 (email address removed for privacy)
Insurance and Payment Options
We understand that navigating healthcare costs can be a bit daunting. Franklin Urgent Care Ascension strives to make the process as smooth and transparent as possible. We’re committed to helping you access the care you need without unnecessary financial stress.Our approach to insurance and payment is designed to be straightforward and user-friendly, allowing you to focus on getting better.
Accepted Insurance Plans
We accept a wide range of insurance plans, ensuring we can accommodate most patients. This diverse coverage allows us to provide care to a broader community.
- We accept most major private insurance plans, including but not limited to Blue Cross Blue Shield, Aetna, Cigna, and Humana. We also accept Medicare and Medicaid.
Accepted Insurance Providers
To confirm your specific insurance coverage, please check our online directory or contact our friendly staff. We’re happy to help verify if your plan is accepted.
- A comprehensive list of accepted insurance providers is available on our website.
- Our staff is readily available to answer questions and provide clarification on your insurance coverage.
Payment Options
Beyond insurance, we offer various payment options to cater to your preferences. This ensures we can meet your needs, whether you prefer cash, credit cards, or other methods.
- We accept cash, major credit cards (Visa, Mastercard, American Express, Discover), and debit cards for payment.
- For insurance-related payments, we will process claims electronically.
Insurance Coverage Details
We want to help you understand your specific coverage. To do this, we’ve compiled a table showcasing common insurance plans and their typical coverage.
| Insurance Company | Typical Coverage Details |
|---|---|
| Blue Cross Blue Shield | Generally covers a significant portion of urgent care services. However, check your specific plan for details on co-pays and deductibles. |
| Aetna | Similar to Blue Cross Blue Shield, check your plan for specific details on co-pays, deductibles, and coverage limitations. |
| Cigna | Generally provides coverage for urgent care visits. Your specific plan determines the extent of coverage. |
| Humana | Generally covers urgent care services. Check your specific plan for co-pays, deductibles, and out-of-pocket expenses. |
Handling Out-of-Pocket Expenses
We aim to make out-of-pocket expenses clear and straightforward. This helps you understand your financial responsibility.
- We provide detailed estimates of out-of-pocket expenses based on your insurance plan. You can receive this estimate during the initial consultation or at check-out.
- Our staff will guide you through the process and answer any questions.
Billing and Payment Procedures
We maintain clear billing and payment procedures to ensure a seamless experience.
- Our billing process is straightforward. You will receive an itemized bill detailing the services rendered.
- Payment can be made directly at the facility or through online payment options. Details will be provided at check-out.
Community Involvement and Partnerships
Franklin Urgent Care Ascension is deeply rooted in the community it serves. We believe in extending our care beyond the walls of our clinic, actively participating in initiatives that promote overall well-being and empower individuals. Our partnerships and community involvement programs reflect our commitment to improving the health and vitality of the area.Our dedication to community health extends beyond routine checkups.
We recognize the importance of preventive care and proactive measures in maintaining a healthy population. This dedication is reflected in our extensive partnerships with local organizations, community outreach programs, and our unwavering support for local health campaigns.
Community Partnerships
Franklin Urgent Care Ascension actively collaborates with local organizations to address critical health needs within the community. These collaborations are essential for maximizing resources and providing comprehensive support to those in need. Our partners include:
- Local food banks: We regularly provide essential medical supplies and support to local food banks, ensuring vulnerable populations have access to crucial resources.
- Senior centers: We offer free health screenings and educational workshops to senior centers, addressing common health concerns among the elderly.
- Schools: We partner with local schools to educate students about healthy lifestyles and preventative care.
- Community centers: We conduct workshops and health fairs at community centers, reaching a wider audience with valuable health information.
Health Education Programs
We understand that knowledge is power, particularly when it comes to maintaining health. Our comprehensive health education programs aim to equip individuals with the tools and information they need to make informed decisions about their well-being.
- Workshops on healthy eating: Workshops on nutrition and healthy eating habits are conducted regularly for community members, including practical tips and demonstrations on preparing nutritious meals.
- Diabetes management classes: Our classes cover the basics of diabetes management, from understanding the disease to practical lifestyle adjustments and healthy meal planning.
- Stress management workshops: We offer interactive workshops on stress management techniques, promoting mental well-being alongside physical health.
- Asthma management programs: We provide educational materials and workshops for families with asthma, focusing on managing symptoms and preventing exacerbations.
Volunteer Work
Our staff members are deeply committed to the well-being of the community and regularly volunteer their time and expertise. This dedication extends beyond the clinic walls, fostering a spirit of service and giving back to the community.
- Local health fairs: Our staff participates in local health fairs, providing valuable health information and resources to attendees. This often involves blood pressure checks, blood sugar testing, and educational materials.
- Hospital outreach: We participate in hospital outreach programs, providing support and resources to patients undergoing treatment.
- Community events: We actively participate in community events, raising awareness about health issues and promoting preventive measures.
Local Health Campaigns and Initiatives
Franklin Urgent Care Ascension actively supports local health campaigns and initiatives that address community-wide health concerns.
- Support for national campaigns: We actively support national health campaigns, providing resources and promoting awareness within the community.
- Smoking cessation programs: We offer support and resources to individuals looking to quit smoking, promoting a healthier community free from the effects of tobacco use.
- Childhood obesity prevention: We partner with schools and community centers to promote healthy eating and physical activity, focusing on preventative measures for childhood obesity.
Outreach Programs to Underserved Communities
Recognizing the unique health needs of underserved communities, Franklin Urgent Care Ascension offers tailored outreach programs to ensure equitable access to care.
- Mobile clinics: We deploy mobile clinics to underserved areas, providing accessible and convenient health services. This allows us to bring vital care to communities that may have limited access to healthcare facilities.
- Financial assistance programs: We provide financial assistance to eligible patients, making healthcare more affordable and accessible to everyone. This is achieved through various partnership initiatives with non-profits.
- Cultural competency training: We prioritize cultural competency training for our staff, ensuring that patients from diverse backgrounds receive culturally sensitive care.
