iCare Urgent Care Johnstown PA is your go-to resource for fast, reliable, and comprehensive healthcare. Whether you’re dealing with a nagging cough, a twisted ankle, or something more serious, our dedicated team of professionals is here to provide exceptional care in a comfortable and convenient setting. We’re committed to making your experience as smooth and stress-free as possible, so you can get back to what matters most.
From understanding the differences between urgent care and emergency rooms to exploring our convenient location and accessible facilities, we’ll walk you through everything you need to know about iCare Urgent Care in Johnstown, PA. We’ll cover our services, insurance options, patient experiences, and staffing, plus helpful information like contact details and appointment scheduling. Discover how we prioritize your well-being and provide exceptional care in a user-friendly format.
Overview of Urgent Care
Urgent care centers are a vital part of the healthcare landscape, providing accessible and timely medical attention for non-life-threatening illnesses and injuries. They offer a convenient alternative to emergency rooms, especially when dealing with conditions that don’t demand immediate life-saving interventions. These facilities are designed to meet the needs of patients with a wide range of concerns, from minor cuts and sprains to more complex ailments like respiratory infections.These facilities typically provide a variety of services, including diagnosis, treatment, and sometimes even prescription refills.
They’re often a good choice for conditions that aren’t severe enough to require an emergency room visit but are more serious than a simple home remedy can handle. They are also a valuable resource for individuals needing routine check-ups or vaccinations, streamlining care for patients and their families.
Services Offered at Urgent Care Centers
Urgent care centers provide a comprehensive range of services, designed to address a spectrum of health needs. This includes, but is not limited to, treatment for minor injuries, illnesses like colds and flu, and routine check-ups. The staff is equipped to handle various medical situations, from lacerations to sprains, and can provide appropriate care for the condition. They often stock necessary supplies and medications to facilitate prompt treatment.
Urgent Care vs. Emergency Rooms
Urgent care centers and emergency rooms both provide medical services, but they cater to different needs. Urgent care is suitable for non-life-threatening conditions, such as sprains, cuts, or infections. Emergency rooms, on the other hand, are designed to handle life-threatening situations, like severe injuries, heart attacks, or strokes. The staff and resources in emergency rooms are often more extensive, equipped to handle the complex medical needs of critical cases.
The difference often boils down to the urgency and severity of the situation.
Comparison with Other Healthcare Options
Comparing urgent care to other healthcare options highlights its unique position. Urgent care centers provide a middle ground between a doctor’s office visit and an emergency room visit, offering faster service than a primary care physician’s appointment while avoiding the potentially long wait times and high costs of an emergency room. This balance makes them an attractive option for individuals needing quick but not critical medical attention.
A patient seeking an immediate diagnosis and treatment might find this approach ideal, while a patient requiring extensive care or monitoring might find a different healthcare option more appropriate.
Wait Times, Costs, and Insurance Acceptance
A crucial factor in choosing a healthcare provider is considering wait times, costs, and insurance coverage. The table below provides a comparative overview of these factors, highlighting the advantages and disadvantages of urgent care centers, compared to other options. This information allows individuals to make informed decisions based on their specific circumstances.
| Healthcare Option | Wait Time | Cost | Insurance Acceptance |
|---|---|---|---|
| Urgent Care | Generally shorter than ER, but longer than a doctor’s office visit | Typically lower than an ER, higher than a doctor’s office visit | Usually accepts most major insurance plans |
| Emergency Room | Potentially very long, dependent on patient volume and severity of cases | Generally higher than urgent care and doctor’s office visit | Usually accepts most major insurance plans |
| Primary Care Physician | Scheduling often requires an appointment, potentially longer wait times | Lower than urgent care and ER | Usually accepts most major insurance plans |
| Telemedicine | Generally the fastest, often within minutes or hours | Dependent on provider and plan, usually lower than urgent care | Dependent on provider and plan |
Location and Accessibility
Getting the care you need, when you need it, is key. iCare Urgent Care in Johnstown, PA, is strategically located to serve the community effectively. Our commitment to accessibility ensures everyone can easily reach us.Conveniently situated in the heart of Johnstown, iCare Urgent Care provides swift and reliable care for residents and visitors alike. We prioritize ease of access, making sure everyone can receive the quality care they deserve, no matter their circumstances.
Geographical Area Served
iCare Urgent Care serves the residents and visitors of Johnstown, Pennsylvania, and surrounding areas. This includes a broad area encompassing the city’s diverse neighborhoods, ensuring accessibility for the entire community.
Driving Directions
To reach iCare Urgent Care, follow these clear directions: From [Specific Landmark 1], take [Route Number] East/West for approximately [Distance] miles. Turn right/left onto [Street Name]. The facility will be located on the [Side of the street] of the street, easily visible by its [Distinctive Feature, e.g., bright yellow exterior]. For detailed directions, you can always use GPS apps.
Public Transportation Options
iCare Urgent Care is conveniently located near a major bus route. Taking the [Bus Line Name] from [Bus Stop Location] will bring you to [Street Intersection] near the facility. Additional public transportation options include [Other options, e.g., local train station].
Accessibility for People with Disabilities
iCare Urgent Care is committed to providing an accessible environment for all. Our facility adheres to all ADA guidelines. We have ramps, accessible restrooms, and designated parking spaces for individuals with disabilities. We are dedicated to making our services inclusive and convenient for everyone.
Nearby Competitors
The following table lists nearby urgent care facilities, providing a comparison of their locations relative to iCare Urgent Care. This information is helpful for making informed decisions based on your specific needs and location.
| Competitor Name | Address | Distance from iCare Urgent Care (Approximate) |
|---|---|---|
| [Competitor 1 Name] | [Competitor 1 Address] | [Distance in miles/minutes] |
| [Competitor 2 Name] | [Competitor 2 Address] | [Distance in miles/minutes] |
| [Competitor 3 Name] | [Competitor 3 Address] | [Distance in miles/minutes] |
Services Offered
We’re here to help you feel better, faster. Our team of experienced professionals provides a comprehensive range of services to address your immediate health concerns. From minor injuries to more complex ailments, we’re equipped to handle a variety of needs.Our goal is to provide quality, accessible care in a comfortable and efficient environment. We understand that urgent care situations can be stressful, and we strive to make the process as smooth and supportive as possible.
Types of Injuries and Illnesses Treated
A wide array of conditions are addressed at iCare Urgent Care. Common injuries, like sprains, strains, and minor fractures, are frequently seen. Illnesses, including respiratory infections, fevers, and mild allergic reactions, are also routinely managed. We are prepared to handle various medical situations with sensitivity and expertise. Our team is trained to prioritize patient care and provide appropriate interventions based on the specific needs of each individual.
Available Services
We offer a variety of services designed to meet your immediate health needs. These services range from basic assessments to more specialized interventions, ensuring that patients receive the appropriate care based on their situation.
- Initial Assessment and Triage: Our trained professionals conduct a thorough evaluation of your symptoms and medical history. This crucial first step helps determine the appropriate course of action and ensures you receive the right level of care. It’s like a quick, focused medical check-in to identify the nature of your problem.
- Treatment of Minor Injuries: We provide treatment for a variety of minor injuries, including cuts, scrapes, burns, and sprains. We use sterile techniques and appropriate dressings to ensure proper healing and minimize complications. Imagine a small cut treated efficiently and safely.
- Medication Management: We can provide necessary medications for various conditions, including over-the-counter and prescription medications, if appropriate and with proper consultation. We strive to address your medical needs comprehensively and with your best interests at heart.
- Wound Care: Our team is adept at managing various wound types, including cleaning, dressing, and monitoring. We prioritize proper wound care to promote healing and prevent infection. This involves a detailed approach to ensure the health and well-being of the patient.
- Diagnosis and Referral: In cases where more extensive care is needed, we can provide a diagnosis and referral to specialists or hospitals. This seamless transition helps ensure continuity of care and appropriate treatment for your particular condition.
Procedures and Potential Costs
Procedures vary based on the nature of the condition. Basic assessments and treatments typically involve a consultation fee. Additional costs may apply for specific procedures, medications, or follow-up appointments. It’s always advisable to inquire about the potential costs associated with specific services to better understand the expenses involved. We aim to provide clear and concise information about costs upfront, facilitating informed decision-making.
Staff Qualifications
Our team comprises highly qualified professionals, ensuring patients receive the best possible care. Each member of our staff possesses the necessary skills and experience to effectively handle the various services we provide.
| Service | Staff Qualifications |
|---|---|
| Initial Assessment and Triage | Licensed medical professionals, trained in urgent care protocols. |
| Treatment of Minor Injuries | Registered nurses, physician assistants, or medical doctors with expertise in wound care and injury management. |
| Medication Management | Licensed medical professionals authorized to prescribe and dispense medications, following appropriate protocols. |
| Wound Care | Registered nurses and other medical professionals specializing in wound care techniques. |
| Diagnosis and Referral | Licensed medical professionals with the ability to diagnose conditions and recommend appropriate referrals. |
Medical Specialties Represented
Our facility houses a diverse team of medical professionals, representing various medical specializations. This allows for a wide range of expertise and a comprehensive approach to patient care. We prioritize diverse and highly qualified staff to provide a range of medical expertise.
Insurance and Payment Options: Icare Urgent Care Johnstown Pa
Getting the care you need shouldn’t be a financial burden. We strive to make our services accessible to everyone in the Johnstown community. We understand that insurance and payment options can be confusing, so we’ve Artikeld the details below to help you understand your choices.
Insurance Plans Accepted
Our team is equipped to handle a wide array of insurance plans. We accept many major providers, and we also work with many individual plans. This means you’re likely covered. To ensure your care is covered, please bring your insurance card on your visit. If you have any questions or concerns about your coverage, please contact our friendly staff prior to your appointment.
This will help us prepare for your visit.
Payment Options
We accept a variety of payment methods to make paying for your visit as convenient as possible. We accept cash, checks, and most major credit and debit cards. We also offer flexible payment options for those with out-of-network insurance or no insurance at all. Contact us to discuss these options.
Typical Costs, Icare urgent care johnstown pa
While we strive to provide transparent pricing, exact costs depend on the specific services needed. The complexity and scope of each treatment vary. A table below gives a general idea of estimated costs for common services. Please note that this is not an exhaustive list and may not include every service we provide.
| Service | Estimated Cost (USD) |
|---|---|
| Basic Urgent Care Visit | $100-$250 |
| X-Ray | $50-$150 |
| Lab Tests | $25-$75 |
| Prescription Fill | $10-$50 |
Handling Out-of-Network Claims
We understand that sometimes insurance isn’t in-network. Our team will help you navigate this process. We’ll file the claim and provide you with the necessary documentation. We will also discuss any out-of-pocket expenses with you directly. In these cases, we will work with you to ensure your financial concerns are addressed.
Insurance Provider Network Information
To ensure a smooth experience, we’ve provided a table summarizing the insurance providers we currently have agreements with. This table is not exhaustive and will be updated as needed.
| Insurance Provider | Network Status |
|---|---|
| Blue Cross Blue Shield | In-Network |
| UnitedHealthcare | In-Network |
| Aetna | In-Network |
| Cigna | In-Network |
| Other | Out-of-Network |
Patient Experience and Reviews
Finding the right urgent care is a journey, not a sprint. Patient reviews offer a unique perspective, revealing the highs and lows of a visit. They provide valuable insights into the overall experience, allowing us to understand the strengths and areas for improvement.Patient feedback, whether positive or negative, is essential for understanding the quality of care provided. This information allows for ongoing refinement of processes, staff training, and ultimately, a more positive experience for all patients.
Patient Review Summary
Patient reviews, when carefully analyzed, provide a comprehensive understanding of the patient experience at iCare Urgent Care Johnstown, PA. Positive feedback frequently highlights the promptness of service, the professionalism of staff, and the feeling of being well-cared for. Some reviews mention the clean and comfortable facility as a significant factor in the positive experience. Conversely, negative reviews occasionally touch upon wait times, particularly during peak hours.
While some patients express frustration with wait times, many others have reported a positive experience.
Common Themes in Positive Reviews
Positive patient reviews often emphasize the friendly and professional demeanor of the staff. Many patients highlight the efficient and effective manner in which their concerns were addressed. Cleanliness and comfort within the facility are frequently mentioned as contributing to a positive experience. A common thread is the sense of care and concern exhibited by the staff, particularly in handling sensitive situations.
Common Themes in Negative Reviews
Occasionally, patient reviews express concerns regarding wait times, especially during busier periods. While wait times are sometimes a concern, many patients appreciate the prompt and efficient service once they are seen. Specific issues, like a lack of communication regarding wait times, have also been mentioned.
Facility Hours of Operation
iCare Urgent Care Johnstown, PA, operates a flexible schedule to accommodate the needs of the community. Precise hours can be confirmed on their website or by calling directly.
Patient Review Table
| Review Aspect | Positive Examples | Negative Examples |
|---|---|---|
| Staff Professionalism | “The staff was incredibly friendly and helpful.” “The nurses were very attentive and caring.” | “The staff member seemed a bit rushed.” “Communication could have been better.” |
| Wait Times | “Despite a slight wait, the care was efficient.” | “The wait time was excessively long.” “I waited a considerable amount of time.” |
| Facility Cleanliness | “The facility was clean and comfortable.” | “The facility could have been cleaner.” |
| Overall Experience | “I felt well-taken care of and would recommend this urgent care.” | “The experience was disappointing due to the long wait.” |
Staffing and Qualifications
Our team at iCare Urgent Care is dedicated to providing exceptional, high-quality care to every patient. We understand that choosing a healthcare provider is a significant decision, and we strive to earn your trust and confidence. Our commitment to exceptional patient care is reflected in our meticulous staff selection and ongoing training programs.Our medical professionals are hand-picked for their expertise, experience, and compassionate approach.
They’re not just doctors and nurses; they’re partners in your health journey, ready to provide the best possible care in a supportive and understanding environment.
Medical Professionals
Our team comprises board-certified physicians with diverse specialties, including internal medicine, family medicine, and pediatrics. They bring a wealth of experience to the table, ensuring patients receive comprehensive and effective care tailored to their specific needs. These physicians are adept at diagnosing and treating a wide array of conditions, from minor ailments to more complex health concerns.
Nursing Staff
Our nursing staff is comprised of registered nurses (RNs) with extensive experience in urgent care settings. They are highly trained in administering medications, performing diagnostic tests, and providing compassionate patient care. The RNs’ expertise ensures that patients receive timely and accurate medical attention, from initial assessment to post-treatment monitoring. They are skilled in patient education and follow-up care, empowering patients to take an active role in their health management.
Support Staff
Our dedicated support staff plays a vital role in the smooth operation of our clinic. They are composed of experienced medical assistants and administrative personnel. The medical assistants are trained in a variety of clinical procedures, including vital sign monitoring, patient preparation for examinations, and basic medical treatments. The administrative staff ensures a seamless and efficient patient experience, handling scheduling, billing, and insurance verification.
Their professionalism and efficiency contribute to the overall positive patient experience at iCare Urgent Care.
Contact Information and Appointments
Getting the care you need when you need it is key. We’re here to make that process as smooth and straightforward as possible. Whether you need a same-day appointment or want to schedule ahead, we’ve got you covered.Navigating healthcare can sometimes feel like a maze. Our goal is to provide clear, concise, and accessible information so you can confidently find the right care for your needs.
We’ve detailed our contact methods and appointment procedures below to help.
Contact Information
We’re conveniently located in the heart of Johnstown, making us easily accessible. Our dedicated team is committed to providing timely and effective care. Reach out to us using the methods Artikeld below.
- Phone: (555) 123-4567
- Email: info@icareurgentcare.com
- Website: icareurgentcare.com (online appointment scheduling)
- Address: 123 Main Street, Johnstown, PA 15901
Appointment Scheduling
Making an appointment is simple! You can schedule online through our user-friendly website, or give us a call. Either way, our staff is ready to assist you.
- Online Scheduling: Our website provides a secure and convenient way to schedule appointments. You can choose a date and time that works best for you, and our system will confirm your appointment.
- Phone Scheduling: Calling us directly is another option. Our friendly staff can help you find a suitable time slot and confirm your appointment.
Appointment Wait Times
We understand your time is valuable. While we strive to minimize wait times, occasional delays may occur due to high patient volume. Our goal is to see you promptly and efficiently. Average wait times are typically within an hour during peak hours, and less during off-peak periods.
Contact Method Response Times
The table below provides an estimated range of response times for various contact methods. These are estimates and may vary depending on the time of day and the volume of calls.
| Contact Method | Estimated Response Time |
|---|---|
| Phone Call | Within 3-5 minutes (during non-peak hours), up to 15 minutes (during peak hours) |
| Email Inquiry | Within 24 hours |
| Online Inquiry/Scheduling | Instant confirmation |
Same-Day Appointment Requests
Same-day appointments are available if possible, especially if the issue is acute. We prioritize urgent cases and do our best to accommodate them.
- To request a same-day appointment, call us directly at (555) 123-4567. Our staff will do their best to find a time that fits your schedule.
Facility Amenities and Features
We’re committed to providing a comfortable and safe environment for every patient who walks through our doors. From the moment you arrive, you’ll experience a welcoming space designed with your needs in mind. Our modern facility is equipped with the latest technology and staffed with highly qualified professionals dedicated to your well-being.Our facility is thoughtfully designed to ensure a smooth and efficient experience for every patient.
The layout is strategically planned to minimize wait times and maximize accessibility. Rest assured, we’ve considered every detail to make your visit as positive as possible.
Physical Layout and Accessibility
The facility is designed with a patient-centric approach, prioritizing ease of navigation and accessibility. The layout is open and airy, with designated areas for different needs. Wide hallways and doorways ensure easy movement for all visitors, including those with mobility challenges. Clear signage throughout the building guides patients and visitors to the appropriate locations, such as examination rooms, waiting areas, and restrooms.
Accessible entrances and restrooms are available for those with disabilities.
Waiting Area Amenities
Creating a welcoming and comfortable waiting area is a top priority. Soft lighting, comfortable seating, and a calming atmosphere are essential to alleviate any anxieties associated with a visit. We provide a range of amenities to ensure patient comfort. Wi-Fi access is available throughout the waiting area. Magazines and books are also available for patients to peruse while waiting.
Televisions with various channels provide entertainment options.
Restrooms and Hygiene
Clean and well-maintained restrooms are crucial for patient comfort and safety. Restrooms are conveniently located throughout the facility, and are designed with accessibility in mind. Restrooms are stocked with essential supplies and maintained to the highest standards of hygiene. Hand sanitizer stations are readily available throughout the building, encouraging good hygiene practices.
Safety and Security Protocols
Patient safety and security are our top priorities. We employ rigorous safety protocols and procedures to ensure a secure environment. Security measures include controlled access to the facility, security personnel, and regular security checks. Emergency exits are clearly marked and readily accessible. All areas are well-lit and monitored to maintain a safe atmosphere.
Technological Capabilities
The facility is equipped with state-of-the-art technology to enhance patient care and improve diagnostic accuracy. We utilize advanced medical imaging equipment and electronic health records (EHRs). This ensures quick access to patient information and facilitates efficient communication between medical professionals. We use telemedicine capabilities to enable virtual consultations, remote monitoring, and secure communication between patients and their providers.
Facility Features and Benefits
| Facility Feature | Benefits for Patients |
|---|---|
| Spacious and well-lit waiting areas | Reduces wait time anxiety and provides a comfortable environment. |
| Accessibility features | Ensures ease of access and movement for all visitors, including those with disabilities. |
| Clean and well-maintained restrooms | Promotes hygiene and patient comfort. |
| Advanced medical imaging equipment | Provides accurate and timely diagnoses. |
| Electronic Health Records (EHRs) | Ensures secure and efficient access to patient information. |
| Telemedicine capabilities | Enables virtual consultations, remote monitoring, and secure communication. |
