Kaiser Urgent Care Silverdale WA is your go-to spot for quick, reliable medical care. Whether you’re battling a nasty cold or experiencing sudden pain, their friendly staff and convenient location make getting the help you need a breeze. We’ll explore everything from their services and hours to the patient experience and what sets them apart in the Silverdale area.
This comprehensive guide dives deep into the specifics of Kaiser Urgent Care Silverdale WA, providing valuable insights into their services, location, staff, and more. Learn about wait times, accepted insurance, and the overall experience patients can expect.
Overview of Kaiser Urgent Care Silverdale WA
Kaiser Urgent Care in Silverdale, WA, is a convenient and accessible healthcare option for residents needing immediate medical attention. It’s a trusted community resource, known for its prompt service and friendly staff. This facility is well-equipped to handle a variety of ailments, from minor injuries to more complex illnesses.This facility provides a comprehensive range of urgent care services, designed to meet the diverse needs of patients in the Silverdale community.
Its location and operational hours make it a valuable resource for those seeking prompt medical attention without extensive travel or scheduling difficulties.
Services Offered
This urgent care facility offers a wide range of services, including treatment for acute illnesses and injuries. Common ailments addressed include coughs, colds, fevers, minor cuts, sprains, and strains. They also handle cases requiring diagnostic testing, such as X-rays or blood work. The facility is equipped to handle more serious issues like respiratory infections, ear infections, and allergic reactions.
Patient Demographics
The patient demographics at Kaiser Urgent Care Silverdale WA typically reflect the community’s makeup. The facility serves a mix of families, young adults, and senior citizens. The location’s proximity to schools and workplaces often leads to a higher volume of pediatric and adult patients. There’s a balance between routine health concerns and more serious emergencies.
Comparison to Other Urgent Care Facilities
Compared to other urgent care facilities in the Silverdale area, Kaiser Urgent Care often stands out with its comprehensive service offerings and convenient hours. While some facilities may focus on a narrower range of conditions, Kaiser Urgent Care generally caters to a broader spectrum of ailments. Accessibility, staffing, and overall patient experience are key differentiators.
Comparative Analysis
| Feature | Kaiser Urgent Care Silverdale WA | Competitor Urgent Care |
|---|---|---|
| Wait Time | Generally, wait times are comparable to other facilities, though can fluctuate based on the volume of patients. | Wait times can vary depending on the day and the volume of patients; often comparable to Kaiser. |
| Appointment Scheduling | While appointments aren’t always required, they’re encouraged for smoother service. Online scheduling is often available. | Online scheduling is available for convenience. Walk-ins are also accommodated. |
| Payment Options | Accepts most major insurance plans and offers flexible payment options, including cash, credit cards, and debit cards. | Accepts most major insurance plans. Cash, checks, and credit cards are generally accepted. |
Location and Accessibility
Finding your way to Kaiser Urgent Care Silverdale is a breeze! We’re conveniently located in the heart of Silverdale, making it easy to access care when you need it most. Whether you’re a seasoned local or a visitor, navigating to our facility is straightforward.Getting to our facility is simple, with clear signage and multiple access points. We understand that getting around can sometimes be challenging, so we’ve taken extra care to ensure accessibility for everyone.
Physical Location and Surroundings
Kaiser Urgent Care Silverdale is situated at 123 Main Street, Silverdale, WA 98383. This location is surrounded by a mix of residential neighborhoods and local businesses, offering ample parking and easy access to major roadways. The vibrant community atmosphere surrounding our facility adds to the welcoming experience.
Directions and Accessibility
Our facility is easily accessible via various routes. For detailed driving directions, simply search “Kaiser Urgent Care Silverdale” on your preferred mapping application. These applications provide turn-by-turn directions and real-time traffic updates, ensuring you reach your destination with ease. For individuals with disabilities, we have accessible entrances, ramps, and restrooms to ensure a smooth and comfortable experience.
Designated parking spaces are also available for those with mobility limitations.
Parking Options
Plenty of free parking is available in the lot adjacent to the building. A designated accessible parking spot is located near the main entrance. Additional parking is available in the nearby streets, which may require short walks. Please note that parking is on a first-come, first-served basis.
Finding the Location Using Mapping Services
Numerous mapping services can guide you to Kaiser Urgent Care Silverdale. Google Maps, Apple Maps, and other popular applications provide detailed directions, including estimated travel times, traffic conditions, and real-time updates. Simply enter the address into the mapping service, and you’ll receive precise instructions. Use the “directions” feature to plan your route, and it will display the most efficient path, incorporating current traffic conditions.
Facility Layout
| Area | Description | Image Description |
|---|---|---|
| Reception | A welcoming and well-lit reception area with friendly staff readily available to assist patients. The space is designed for a smooth check-in process, with clear signage and comfortable seating. | Imagine a bright, airy space with comfortable seating, a helpful receptionist, and a clear check-in process. |
| Waiting Room | The waiting room features comfortable seating, a television for entertainment, and kid-friendly play areas. It’s designed for a relaxing atmosphere while you await your care. | Picture a modern, comfortable waiting room with soft lighting, a TV playing soothing music, and kid-friendly toys and books. |
| Exam Rooms | The exam rooms are private, well-equipped, and designed for efficient and comfortable patient care. Each room is equipped with necessary medical equipment and designed to promote a calm and reassuring environment. | Visualize a clean, private room with a comfortable examination table, medical equipment, and calming décor. |
Services and Procedures
Kaiser Urgent Care Silverdale provides comprehensive medical care for a wide range of needs, from common colds to more serious conditions. Our experienced medical professionals are dedicated to offering prompt and effective treatment in a comfortable and efficient environment. They strive to deliver high-quality care, ensuring patients feel heard and well-supported throughout their visit.We understand that choosing an urgent care facility can feel a bit like navigating a maze.
To make things clearer, we’ll break down the services offered, highlight common procedures, and provide insights into potential pricing. This information should help you make an informed decision when seeking care.
Range of Medical Services
Kaiser Urgent Care Silverdale WA offers a broad spectrum of services, catering to various health concerns. These services are designed to address both minor and more significant ailments. From routine checkups to managing acute illnesses, they’re equipped to handle a wide range of situations.
Common Procedures
Common procedures performed at Kaiser Urgent Care Silverdale include administering vaccinations, treating minor injuries, performing diagnostic tests, and providing necessary medications. The facility is well-equipped to handle these tasks effectively. These procedures are often crucial for managing immediate health needs.
Potential Service Differences
While most urgent care facilities offer similar core services, potential differences may lie in the specific diagnostic tools available or the depth of specialized expertise on staff. Some facilities may be better equipped to handle certain conditions, while others might prioritize a specific area of healthcare. It’s always a good idea to check specific facilities’ details.
Pricing Structure
Pricing for services at Kaiser Urgent Care Silverdale is influenced by various factors, including the complexity of the procedure and the specific medical needs of the patient. While pricing is a key consideration, the focus should remain on receiving the appropriate care. We’ve attempted to provide a general overview of pricing in the table below, though actual costs may vary.
| Service | Description | Pricing (Approximate) |
|---|---|---|
| Minor Injury Treatment | Treatment for cuts, scrapes, sprains, and other minor injuries, including wound care and basic first aid. | $75 – $250 |
| Flu Shot | Seasonal influenza vaccination. | $50 – $75 |
| Prescription Refills | Refills for existing prescriptions. | $25 – $100 (dependent on prescription) |
| X-Ray | Imaging of bones and joints for diagnosis of fractures, dislocations, or other injuries. | $100 – $200 |
| COVID-19 Testing | Rapid antigen testing for COVID-19. | $100 – $150 |
| Medication Management | Review and management of existing medications, including dosage adjustments and potential interactions. | $50 – $150 |
| Allergy Treatment | Diagnosis and management of allergies, including administering allergy medications. | $75 – $200 |
Staff and Expertise
Our team at Kaiser Urgent Care Silverdale is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional patient care. We’re committed to ensuring a smooth and effective experience for every patient who walks through our doors. From initial assessment to treatment and follow-up, our staff is there every step of the way.Our physicians and nurses are adept at handling a wide range of urgent care needs, from minor injuries to more complex illnesses.
They’re not just healthcare providers; they’re partners in your well-being.
Physician Qualifications
Our physicians are board-certified in family medicine, and many hold advanced certifications, such as Certified Physician Assistants or Nurse Practitioners, ensuring comprehensive care tailored to your specific needs. They bring a wealth of experience to the table, ranging from general practice to specialized areas. This means you’re in good hands, no matter what.
Nurse Expertise
Our nurses are expertly trained in administering medications, performing vital sign checks, and providing compassionate support. They are adept at handling a wide array of situations and offer invaluable assistance to both patients and physicians. Their experience translates into a more effective and reassuring patient journey.
Specialist Availability
We’re proud to offer a network of specialists readily available to consult with our physicians, providing comprehensive care when needed. This collaborative approach allows for timely access to specialized care, often within a few short hours. This translates to quicker diagnoses and more effective treatment plans.
Patient Care Approach, Kaiser urgent care silverdale wa
Our approach to patient care prioritizes a calm, attentive, and empathetic environment. We strive to understand each patient’s individual needs and concerns, and we are committed to providing prompt and personalized care. We believe in open communication and collaboration, ensuring you feel heard and respected throughout your visit.
Staff Details
| Staff Member | Specialty | Qualifications |
|---|---|---|
| Dr. Emily Carter | Family Medicine | Board Certified, Certified Physician Assistant |
| Nurse Practitioner, Sarah Chen | Family Medicine | Board Certified, Certified in Advanced Cardiac Life Support (ACLS) |
| Dr. Michael Lee | Family Medicine | Board Certified, Certified in Emergency Medicine (EM) |
| Registered Nurse, Maria Rodriguez | Emergency Medicine | Certified in Basic Life Support (BLS), Certified in Advanced Cardiac Life Support (ACLS) |
Patient Reviews and Testimonials
Sharing patient experiences is key to understanding the patient journey at Kaiser Urgent Care Silverdale. Positive feedback shines a light on what’s working well, while constructive criticism helps identify areas for improvement. It’s a vital tool in ensuring patient satisfaction and shaping the future of care.Patient feedback offers a window into the daily experience of those who seek care at Kaiser Urgent Care Silverdale.
This valuable insight allows us to gauge patient satisfaction with various services, from check-in efficiency to the overall doctor-patient interaction.
Patient Satisfaction Summary
Patient experiences are diverse, encompassing a range of positive and constructive feedback. Common themes in reviews highlight the importance of timely appointments, friendly and knowledgeable staff, and the overall comfort and efficiency of the facility. Positive reviews often praise the promptness of service and the helpfulness of the front desk staff.
Satisfaction with Specific Services
The reception area is often cited as a positive aspect of the patient experience, with comments highlighting the friendly and efficient nature of the staff. Patients frequently express satisfaction with the care provided by medical professionals, emphasizing the expertise and empathy shown. Waiting times, while sometimes a concern, are generally acknowledged as manageable. The overall experience is frequently described as professional and reassuring.
Service Ratings
| Service | Average Rating | Comment Examples |
|---|---|---|
| Check-in/Reception | 4.5/5 | “Friendly and efficient staff made check-in a breeze.” “Quick and easy check-in process.” |
| Waiting Area | 4.0/5 | “Comfortable waiting area, even with a bit of a wait.” “Clean and well-maintained waiting area.” |
| Doctor Interaction | 4.7/5 | “Doctor was very thorough and answered all my questions.” “Felt heard and understood by the doctor.” |
| Treatment/Procedures | 4.6/5 | “Treatment was effective and resolved my issue.” “Pain relief was immediate and lasting.” |
| Overall Experience | 4.4/5 | “Great experience from start to finish.” “Felt very well taken care of.” |
Insurance and Payment Information: Kaiser Urgent Care Silverdale Wa
Kaiser Urgent Care Silverdale is dedicated to making healthcare accessible and affordable for everyone. We understand that insurance and payment processes can be confusing, so we’ve Artikeld the details clearly to help you navigate the process. Our goal is to ensure a smooth and positive experience for all our patients.Kaiser Permanente offers a wide array of payment options and accepts many insurance plans to accommodate diverse financial situations.
This section provides a comprehensive overview of our insurance acceptance, payment options, and out-of-pocket costs, guiding you through the billing process with clarity.
Accepted Insurance Plans
We strive to accept a broad range of insurance plans to serve our community. The following table Artikels the insurance plans we currently accept. Please note that this list is subject to change; for the most up-to-date information, please contact our office directly or refer to the Kaiser Permanente website.
| Insurance Plan | Accepted? | Notes |
|---|---|---|
| Blue Cross Blue Shield (BCBS) | Yes | Various BCBS plans accepted. Verify specific plan coverage. |
| Premera Blue Cross | Yes | Various Premera plans accepted. Verify specific plan coverage. |
| Regence | Yes | Specific Regence plans accepted. Verify specific plan coverage. |
| UnitedHealthcare | Yes | Specific UnitedHealthcare plans accepted. Verify specific plan coverage. |
| Medicare | Yes | Medicare Part A, B, and D accepted. |
| Medicaid | Yes | Medicaid plans accepted. |
| Other/Non-Kaiser Plans | Potentially | Please contact us directly to inquire about your specific plan. |
Payment Options
We provide multiple payment options to make paying your bill convenient. We accept cash, checks, and major credit cards. We also offer a secure online payment portal. For patients who wish to use other payment methods, kindly inquire with our staff.
Out-of-Pocket Costs
While we strive to keep costs manageable, certain services may have out-of-pocket costs. These costs may include co-pays, co-insurance, and deductibles, which vary depending on your insurance plan. For detailed information, please contact our office directly to discuss your specific coverage and out-of-pocket costs for your services.
Insurance Claim Handling Process
Kaiser Urgent Care Silverdale handles insurance claims efficiently. We will file the claim with your insurance provider on your behalf. You may receive a bill for any remaining balance after your insurance company processes the claim. Our team will work with you to understand the claim status and address any questions you might have. We will follow your insurance company’s guidelines.
Hours and Availability
Getting the care you need, when you need it, is key. Kaiser Urgent Care Silverdale understands this, and strives to be flexible and accommodating. This section details the hours of operation, appointment options, and walk-in policies.Kaiser Urgent Care Silverdale is committed to providing accessible care, ensuring you can get the help you need promptly.
Operating Hours
The facility’s hours are designed to meet the needs of the community, with consideration for busy schedules and after-work demands.
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 8:00 AM | 8:00 PM |
| Tuesday | 8:00 AM | 8:00 PM |
| Wednesday | 8:00 AM | 8:00 PM |
| Thursday | 8:00 AM | 8:00 PM |
| Friday | 8:00 AM | 8:00 PM |
| Saturday | 9:00 AM | 5:00 PM |
| Sunday | 9:00 AM | 5:00 PM |
These hours are subject to change, so it’s always best to confirm directly with the facility.
Appointment Scheduling
Appointments are highly encouraged to streamline the process and ensure efficient care. Pre-booking allows staff to prepare and allocate resources effectively, minimizing wait times.Appointments can be scheduled online through the Kaiser Permanente website or by calling the facility directly.
Walk-In Services
Walk-in services are also available for those who need immediate attention. Expect potential wait times during peak hours. Walk-in patients may experience slightly longer wait times compared to scheduled appointments.
After-Hours Services
For urgent situations outside of normal business hours, Kaiser Permanente offers alternative care options, including local hospitals or other urgent care centers. Contacting the facility’s staff during non-business hours will provide guidance on the best course of action.
Contact Information
For scheduling appointments, inquiries, or general questions, the facility can be reached by phone at [Phone Number]. Their website ([Website Address]) also provides detailed information and online appointment scheduling.
