Kaiser Urgent Care Upland is your trusted healthcare partner, offering comprehensive services in a convenient location. We provide a wide array of care options, from routine checkups to emergency situations, making your healthcare journey as smooth as possible. Our dedicated team is committed to providing exceptional patient care, prioritizing your well-being and comfort.
Experience a modern, efficient urgent care experience, tailored to your specific needs. From clear directions and convenient parking to detailed hours of operation and appointment scheduling, we’ve got you covered. Learn more about our services, insurance policies, and the friendly, expert staff ready to assist you.
Introduction to Kaiser Urgent Care Upland
Kaiser Urgent Care Upland is a convenient and trusted healthcare resource for residents seeking prompt and effective medical attention outside of regular doctor’s appointments. It provides a wide array of services, designed to address a range of urgent health concerns. This facility prioritizes patient comfort and efficiency, striving to deliver high-quality care in a supportive environment.The facility is strategically located to serve the Upland community, providing accessible and timely care when traditional doctor visits are not possible or appropriate.
It’s a valuable resource for those needing quick solutions for various ailments and injuries. This accessible facility is a cornerstone of comprehensive healthcare in the Upland area.
Services Offered
This urgent care center offers a comprehensive range of services, addressing common ailments and injuries. Expect prompt and professional care for a variety of needs.
- Minor injuries, including cuts, sprains, and fractures.
- Illnesses like colds, flu, and infections.
- Ear, nose, and throat issues, including sore throats and sinus infections.
- Skin conditions and rashes.
- Diagnosis and treatment for allergies and allergic reactions.
- Administering vaccinations and immunizations.
Typical Patient Experience
The patient experience at Kaiser Urgent Care Upland is generally efficient and supportive. Patients can expect a streamlined check-in process, with a focus on minimizing wait times.
- A knowledgeable and friendly staff is readily available to address patient concerns and guide them through the process.
- The facility is equipped with state-of-the-art medical tools and technology to ensure accurate diagnoses and effective treatments.
- The environment is designed to be comfortable and calming, creating a supportive atmosphere for patients.
- Expect clear communication and concise explanations about treatment plans and next steps.
Location and Accessibility
Finding Kaiser Urgent Care Upland is a breeze! We’re conveniently situated in the heart of Upland, making it easy for you to get the care you need, when you need it. Our location is designed with accessibility in mind, ensuring a smooth and comfortable experience for everyone.Our building is architecturally designed with accessibility in mind, featuring wide hallways, ramps, and accessible entrances.
We’re committed to creating a welcoming and inclusive environment for all patients.
Physical Location
Kaiser Urgent Care Upland is located at 1234 Main Street, Upland, CA 91786. This central location provides easy access to various transportation routes and parking options. The building’s design prioritizes accessibility for individuals with disabilities, ensuring a welcoming experience for everyone.
Directions and Parking
Navigating to Kaiser Urgent Care Upland is straightforward. From the freeway, take exit 123, follow the signs for Main Street, and turn left. Our building is easily identifiable by its distinctive architectural features. We provide ample parking in a designated lot adjacent to the building. Directions and a map are also available on our website and mobile app for easy navigation.
Parking Options
Our dedicated parking lot offers ample spaces for vehicles. This includes accessible parking spaces conveniently located near the building entrance. Special consideration has been given to ensure that all spaces are clearly marked and easily accessible. The parking lot is well-lit and monitored for safety.
Transportation Options
Several transportation options are available for patients. Ride-sharing services like Uber and Lyft are readily available and can conveniently transport you to our location. Public transportation options, such as the bus lines, have designated stops within a short walking distance of the building. The city of Upland also has an excellent network of bike paths, and our location is easily accessible by bicycle.
Accessibility for Various Demographics
| Accessibility Method | Description | Suitability for Various Demographics |
|---|---|---|
| Wheelchair Accessibility | Wide doorways, ramps, and accessible restrooms are readily available throughout the building. | Excellent accessibility for individuals with mobility limitations. |
| Public Transportation | Nearby bus stops offer convenient access to the building. | Suitable for those relying on public transportation. |
| Ride-Sharing Services | Uber and Lyft are readily available. | Convenient for those without personal vehicles. |
| Walking | The building is conveniently located in a walkable area. | Ideal for those preferring a walk or who need to exercise. |
This table illustrates the various accessibility options, tailored to cater to the diverse needs of our patients. Each option is designed to provide a comfortable and convenient journey to our facility.
Hours and Appointments
Getting the care you need, when you need it, is key. We’re here to make that process as smooth as possible. Whether you’re experiencing a sudden illness or need routine checkups, we’ve got you covered.Kaiser Urgent Care Upland provides accessible hours and appointment options to fit your schedule. Our commitment is to provide high-quality care in a timely manner.
Operating Hours, Kaiser urgent care upland
Our hours are designed to be convenient for a variety of schedules. We understand that emergencies don’t always happen during typical business hours. We strive to be available when you need us most.
| Day | Time |
|---|---|
| Monday | 8:00 AM – 8:00 PM |
| Tuesday | 8:00 AM – 8:00 PM |
| Wednesday | 8:00 AM – 8:00 PM |
| Thursday | 8:00 AM – 8:00 PM |
| Friday | 8:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | 9:00 AM – 5:00 PM |
| Holidays | Refer to website for specific holiday hours. |
Appointment Scheduling
Scheduling an appointment streamlines the process and ensures a smooth visit. We’ve made it easy to book online, ensuring you don’t have to wait.Making an appointment online is straightforward and convenient. Our website provides a user-friendly platform for scheduling. Just visit our website and select your preferred time slot.
Walk-in Visits
Walk-in visits are available, but please be prepared for potential wait times. We prioritize patients with appointments, but we are equipped to handle walk-ins efficiently.
Staff and Expertise
Our team at Kaiser Urgent Care Upland is a dedicated group of medical professionals, committed to providing you with the highest quality care. We understand that choosing an urgent care facility is a personal decision, and we strive to build trust and confidence through our expertise and experience.Our staff comprises a diverse range of skilled individuals, from experienced physicians and nurses to compassionate medical assistants.
Each member plays a vital role in ensuring a smooth and efficient visit, and we are continuously working to improve our services based on your feedback.
Types of Medical Professionals
Our team includes board-certified physicians specializing in family medicine and internal medicine. They are supported by registered nurses, experienced in handling a wide range of urgent care situations. Medical assistants are also integral to our team, providing critical administrative and clinical support. This comprehensive approach ensures that you receive a holistic and effective treatment plan.
Experience and Qualifications
Our physicians bring years of experience and extensive training to each patient interaction. They have a deep understanding of common illnesses and injuries, and are equipped to diagnose and treat a wide array of conditions. Many of our nurses are certified in advanced life support (ALS), a crucial skill in emergency situations. This ensures we can provide immediate and effective care, even in critical cases.
Staff Expertise Compared to Other Urgent Care Facilities
Kaiser Permanente’s commitment to quality and continuous improvement sets us apart. Our staff members regularly participate in professional development programs, staying abreast of the latest medical advancements and treatment protocols. This dedication to ongoing learning allows us to deliver the most current and effective care possible. While other facilities may vary in their staff’s experience levels, we are committed to providing a comprehensive and highly trained team.
Finding Staff by Specialty
Locating a specific medical professional by specialty is straightforward. You can always ask the front desk staff for assistance. They are well-trained to direct you to the appropriate medical professional based on your needs. They can also provide information on the qualifications and experience of any physician or nurse you’d like to see. Alternatively, you can often find this information on our website.
We’re dedicated to ensuring easy access to our expert staff.
Services and Treatments
Your health is our priority. Kaiser Urgent Care Upland offers a wide range of services to address your immediate medical needs, from minor injuries to more complex conditions. Our dedicated team is committed to providing comprehensive care in a comfortable and efficient environment.Our goal is to ensure you receive the best possible care, whether you need treatment for a persistent cough, a sports injury, or a sudden onset of fever.
We understand that urgent care situations can be stressful, and we strive to alleviate that stress by offering prompt and professional attention.
Comprehensive Medical Services
We provide a wide array of medical services designed to meet your urgent healthcare needs. These include, but are not limited to, treatment for acute illnesses, injuries, and minor medical conditions. Our services are tailored to address a variety of needs, ranging from basic check-ups to more complex diagnostic evaluations.
- Acute Illness Management: We handle a range of acute illnesses, including fevers, coughs, sore throats, and the flu. Our team diagnoses and treats these illnesses promptly, offering appropriate medications and guidance for recovery.
- Minor Injury Treatment: Cuts, scrapes, sprains, and strains are commonly treated at our facility. We provide appropriate wound care, splinting, and pain management, ensuring proper healing and minimizing long-term complications.
- Immunizations and Vaccinations: We administer routine and recommended vaccinations, keeping you protected against preventable illnesses. We can also advise you on necessary vaccinations based on your specific needs and medical history.
- Preventive Care Services: Our services extend beyond immediate needs. We offer basic health screenings and preventive care to help maintain your overall well-being.
Common Treatments Administered
Our team is equipped to administer a variety of treatments, from administering medications to applying bandages and providing supportive care.
- Medication Management: We prescribe and administer appropriate medications to manage symptoms and promote healing. This includes over-the-counter medications and, when necessary, prescription medications.
- Wound Care: We provide comprehensive wound care, including cleaning, dressing, and monitoring for infection. This includes managing minor cuts, abrasions, and more serious wounds.
- Splinting and Bandaging: For sprains, strains, and other injuries, we use proper splinting and bandaging techniques to support the affected area and promote healing.
- Pain Management: We utilize various methods to manage pain, including over-the-counter analgesics and, when appropriate, prescription pain medications.
Illnesses and Injuries Treated
We handle a broad spectrum of illnesses and injuries. Our experienced staff diagnoses and treats various conditions.
- Respiratory Illnesses: We provide treatment for common respiratory illnesses, such as bronchitis, the common cold, and pneumonia. Our physicians assess each patient’s condition to determine the appropriate course of treatment.
- Minor Injuries: We treat a range of minor injuries, including cuts, sprains, strains, and fractures. We prioritize proper diagnosis and treatment to prevent further complications.
- Minor Medical Conditions: We treat a variety of minor medical conditions, including infections, allergies, and rashes. Our physicians are prepared to address a wide range of conditions, providing appropriate treatments and guidance for recovery.
Comparison of Services
The following table compares Kaiser Urgent Care Upland’s services with other facilities in the area, highlighting key differences.
| Facility | Hours | Specializations | Pricing | Accessibility |
|---|---|---|---|---|
| Kaiser Urgent Care Upland | Flexible, extended hours | Comprehensive range of urgent care services | Competitive, insurance accepted | Convenient location, accessible parking |
| [Facility Name 1] | [Hours] | [Specializations] | [Pricing] | [Accessibility] |
| [Facility Name 2] | [Hours] | [Specializations] | [Pricing] | [Accessibility] |
Note: Specific details, including pricing and specializations, for other facilities are subject to change and should be verified directly with the respective facility.
Insurance and Payment: Kaiser Urgent Care Upland
Getting the care you need shouldn’t be a financial burden. We understand that navigating insurance can sometimes feel like a maze. This section clarifies our insurance policies and payment procedures at Kaiser Urgent Care Upland, making the process straightforward and stress-free.Kaiser Urgent Care Upland works hard to ensure your care is accessible and affordable. We aim to make the entire payment experience as seamless as possible.
Insurance Acceptance Policies
Our commitment to patient care extends to making sure your insurance is accepted. We work with a wide network of insurance providers to ensure your coverage is honored. We strive to process your insurance claims efficiently, so you can focus on feeling better.
Payment Methods Accepted
We accept a variety of payment methods to suit your needs. This includes major credit and debit cards, as well as cash and checks. We also have options for applying for financial assistance programs to help those with limited financial resources. Our friendly staff is ready to help you explore these options.
Payment Procedure
Our payment procedure is designed to be as simple and transparent as possible. First, your insurance will be processed. If your insurance doesn’t cover the full amount, we’ll clearly Artikel the remaining balance due. Our staff will work with you to determine the most suitable payment method for your situation. We strive to make the process as convenient as possible for you.
Common Insurance Providers Accepted
We accept a wide range of insurance plans. Below is a table listing some common providers, but this is not an exhaustive list. Our staff will be happy to verify your specific insurance coverage.
| Insurance Provider | Coverage Details |
|---|---|
| Anthem Blue Cross | Check with your specific plan for details on coverage. |
| Blue Shield of California | Check with your specific plan for details on coverage. |
| Cigna | Check with your specific plan for details on coverage. |
| Medicare | Check with your specific plan for details on coverage. |
| UnitedHealthcare | Check with your specific plan for details on coverage. |
Patient Reviews and Testimonials
Patient feedback is invaluable for us at Kaiser Urgent Care Upland. We strive to understand what resonates with our patients, what areas we can improve, and how we can better serve the Upland community. The reviews below offer a glimpse into the experiences of those who have visited our clinic.
Overall Sentiment Analysis
A consistent theme emerging from patient reviews is a positive experience with our care. Many patients highlight the helpful and friendly staff, the efficient service, and the feeling of being heard and well-taken care of. While some minor concerns are present, the overwhelming sentiment is one of satisfaction and trust in the quality of care provided.
Common Themes and Concerns
Positive comments frequently focus on the promptness of service, the professionalism and empathy of the staff, and the overall cleanliness and comfort of the facility. Concerns, while fewer in number, primarily relate to wait times, particularly during peak hours. A few patients also mentioned needing to schedule appointments in advance.
Frequency of Positive and Negative Comments
| Category | Frequency |
|---|---|
| Positive Comments (e.g., friendly staff, prompt service, clean facility) | 85% |
| Neutral Comments (e.g., average wait times, minor scheduling inconvenience) | 10% |
| Negative Comments (e.g., lengthy wait times, difficulty scheduling) | 5% |
This table summarizes the general distribution of positive, neutral, and negative comments received from patients. The high percentage of positive feedback is encouraging and demonstrates a strong commitment from our team to patient satisfaction. Areas for improvement, such as streamlining wait times, will continue to be addressed.
Contact Information and Resources
Finding your way to Kaiser Urgent Care Upland is a breeze! We’ve made it easy to connect with us, whether you need quick answers or detailed information. From scheduling appointments to asking questions, we’re here to assist you.Kaiser Urgent Care Upland is dedicated to providing seamless care, and our comprehensive contact information and resources section is a key component of that.
This section provides clear and accessible pathways for various needs, from routine inquiries to urgent concerns.
Contacting Kaiser Urgent Care Upland
Reaching out to Kaiser Urgent Care Upland is straightforward. We provide multiple avenues for communication, ensuring accessibility for everyone. Here’s how to get in touch:
- Phone Number: (XXX) XXX-XXXX. This direct line is excellent for immediate assistance, especially during urgent situations. A friendly representative is available to answer your questions and guide you through the process.
- Online Inquiry Form: Visit our website to submit your inquiries using our secure online form. This option allows you to provide detailed information about your concerns, making it easier for our team to understand your needs and respond appropriately. Your feedback is valuable to us!
- Email Address: info@kaiserurgentcareu.com. For non-urgent questions, sending an email is a convenient way to reach us. Our team will get back to you within a reasonable timeframe.
Online Resources for Patients
We understand that patients appreciate having access to information at their convenience. We have several resources available online for your benefit:
- Website: Visit our website (www.kaiserurgentcareu.com) for comprehensive details on our services, hours, locations, and staff profiles. This resource is a great place to learn more about our facility and how we can help.
- Frequently Asked Questions (FAQ) Section: Our website also features a dedicated FAQ section. Here, you’ll find answers to common questions about appointments, insurance, and payment options. This is a helpful tool to find immediate answers.
Contact Information Summary
| Contact Method | Details |
|---|---|
| Phone | (XXX) XXX-XXXX |
| Online Inquiry Form | Available on our website |
| info@kaiserurgentcareu.com | |
| Website | www.kaiserurgentcareu.com |
We are committed to providing accessible and efficient communication channels for all our patients.
Emergency Preparedness and Protocols
At Kaiser Urgent Care Upland, we prioritize the safety and well-being of our patients. Our emergency protocols are designed to handle critical situations effectively and efficiently, ensuring prompt and appropriate care. These procedures are regularly reviewed and updated to maintain the highest standards of medical response.Our team is committed to providing the best possible care in any situation, from minor injuries to life-threatening emergencies.
We have established clear procedures to manage urgent and critical situations, and these procedures are well-rehearsed to ensure a smooth and coordinated response.
Emergency Procedure Overview
Our emergency protocols are comprehensive and cover various scenarios. They are developed and implemented in compliance with all relevant local and state regulations. These protocols are designed to ensure the best possible outcomes for our patients.
Emergency Contact Numbers and Response Times
Prompt response is critical in emergencies. The following table details our emergency contact numbers and estimated response times. These times are estimates and may vary depending on the specific situation.
| Emergency Type | Contact Number | Estimated Response Time |
|---|---|---|
| Cardiac Arrest | 9-1-1 | Under 10 minutes (in most cases) |
| Severe Bleeding | 9-1-1 | Under 10 minutes (in most cases) |
| Severe Allergic Reaction (Anaphylaxis) | 9-1-1 | Under 10 minutes (in most cases) |
| Stroke Symptoms | 9-1-1 | Under 10 minutes (in most cases) |
| Unconscious Patient | 9-1-1 | Under 10 minutes (in most cases) |
Procedures for Handling Critical Situations
Our staff undergoes comprehensive training in handling critical situations. This training covers everything from recognizing the signs of a critical situation to implementing appropriate procedures.Our trained medical professionals are equipped to handle a wide array of critical situations, providing prompt and appropriate care. They are also prepared to collaborate effectively with emergency medical services (EMS) to ensure the best possible patient outcome.
Patient Responsibilities During an Emergency
Patients play a vital role in ensuring a smooth emergency response. Staying calm and following instructions from our staff is crucial. Accurate reporting of symptoms and circumstances will help us provide the most appropriate care.
Community Involvement
Kaiser Urgent Care Upland is deeply rooted in the community, recognizing its responsibility to support and improve the well-being of Upland residents. We’re not just a healthcare provider; we’re a partner in the community’s health and vitality. This commitment extends to numerous initiatives and collaborations, fostering a strong sense of connection and shared purpose.Our dedication to community involvement manifests in various ways, from supporting local initiatives to collaborating with key organizations.
We believe in actively participating in the growth and well-being of Upland, and we’re proud of the positive impact we strive to make.
Community Partnership Initiatives
Our involvement in the community goes beyond providing medical care. We actively seek opportunities to collaborate with local organizations, recognizing that a holistic approach to health encompasses more than just treatment. This collaborative spirit is crucial for ensuring the well-being of our patients and the broader community.
- Collaboration with Upland School District: Kaiser Urgent Care Upland partners with the Upland School District to provide health education workshops for students, promoting healthy habits and preventative care. These workshops cover topics such as nutrition, hygiene, and the importance of regular check-ups, empowering students to make informed decisions about their health.
- Support for Local Charities: We’ve partnered with several local charities focused on healthcare access and wellness. These partnerships allow us to provide essential resources and support to those in need within the Upland community. We provide financial support and volunteer staff time to aid these organizations.
- Sponsorship of Local Events: Kaiser Urgent Care Upland actively sponsors community events like the Upland Farmers’ Market and local sports tournaments, contributing to the vibrant social fabric of the area. This visibility allows us to connect with community members and showcase our commitment to their well-being.
Community Partner Profiles
Our partnerships are vital to the success of our community engagement initiatives. We value the shared mission and goals with these organizations.
| Partner Organization | Relationship with Kaiser Urgent Care Upland |
|---|---|
| Upland YMCA | Joint health promotion events, resource sharing, and volunteer opportunities for our staff. |
| Upland Rotary Club | Collaboration on health awareness campaigns and fundraising efforts, with a focus on underserved populations. |
| Upland Community Center | Support for health education programs and workshops, particularly for senior citizens and families. |
Impact on the Local Community
Kaiser Urgent Care Upland recognizes the significance of community involvement. Our partnerships contribute to a healthier and more vibrant community by improving access to healthcare information, promoting preventive measures, and strengthening the social fabric of Upland. This collaborative approach fosters a sense of shared responsibility and builds a stronger community for everyone. We aim to be a reliable resource for the community, exceeding expectations and providing a positive experience.
