Kings Daughters Urgent Care Russell KY provides accessible and reliable healthcare solutions for the community. They’re more than just a clinic; they’re a trusted partner in your health journey, offering a comprehensive range of services from routine check-ups to urgent care. Their commitment to patient care is evident in their detailed approach, encompassing everything from facility amenities to emergency protocols.
This comprehensive guide explores Kings Daughters Urgent Care Russell KY, delving into their services, comparing them to local competitors, and examining patient experiences. We’ll also analyze facility features, insurance information, staff qualifications, emergency protocols, and community engagement. Discover the details that make Kings Daughters Urgent Care a valuable resource in the Russell KY area.
Overview of Kings Daughters Urgent Care, Russell KY
Kings Daughters Urgent Care in Russell, KY, is your go-to spot for quick and reliable medical attention when you need it most. Whether you’re dealing with a nagging cough, a sprained ankle, or something more serious, their friendly and experienced staff is ready to assist you. They prioritize providing comprehensive care in a comfortable and efficient environment.This facility offers a wide array of services to meet a variety of healthcare needs, ensuring timely and effective treatment.
Their commitment to patient care and accessibility makes them a valuable resource for the community. Their hours and location make it convenient to access care when you need it.
Facility Services
Kings Daughters Urgent Care provides a comprehensive range of services, including but not limited to, treatment for minor injuries, illnesses, and urgent medical conditions. Their skilled medical professionals are prepared to handle various issues, ensuring prompt and appropriate care.
- Minor injuries and illnesses: This includes treatment for sprains, strains, cuts, burns, and common illnesses like the flu or a sore throat. For instance, a patient experiencing a minor burn can receive immediate care and appropriate treatment.
- Wound care: The facility can provide care for various types of wounds, including cleaning, dressing, and monitoring. For example, a patient with a deep cut can receive expert wound care and follow-up advice.
- Medication refills: For patients needing a medication refill, the facility can assist with the process, ensuring a smooth and timely refill of essential prescriptions.
- X-rays and other diagnostic imaging: In some cases, diagnostic imaging like X-rays may be required to accurately assess the patient’s condition and guide treatment. For example, a suspected broken bone might require an X-ray to confirm the diagnosis.
- Prescription medication: The facility can prescribe medication when necessary, enabling patients to address their medical needs effectively.
Facility Hours and Days of Operation
Kings Daughters Urgent Care operates with flexible hours to accommodate various schedules and needs. They are committed to providing accessibility to care when needed, ensuring that patients can receive prompt medical attention.
- Days of Service: Monday through Friday
- Hours of Operation: Specific hours vary. It is recommended to check their website or contact the facility directly for the most up-to-date information on operating hours.
Physical Address and Contact Information
For convenient access to the facility, precise details are provided below.
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Directions to the Facility
Navigating to the facility is straightforward. Utilizing online mapping services like Google Maps or Apple Maps, inputting the address will provide clear directions and estimated travel times. Allow ample time for travel, especially during peak traffic hours.
Estimated Wait Times
Please note that estimated wait times are subject to change and are not real-time information. Factors such as the volume of patients, the complexity of cases, and the availability of staff can influence wait times. These estimations are for general guidance only.
| Service Type | Description | Estimated Wait Time (in minutes) |
|---|---|---|
| Minor Injury | Treatment for minor cuts, scrapes, or sprains | 15-45 |
| Illness | Treatment for common illnesses like colds, flu, or sore throat | 20-60 |
| Medication Refills | Obtaining refills for existing prescriptions | 10-30 |
| X-ray | Diagnostic imaging for suspected fractures or other injuries | 30-90 |
Comparing Kings Daughters Urgent Care to Other Options
Finding the right urgent care can be a lifesaver, especially when you’re feeling under the weather or experiencing a sudden injury. Knowing your options and understanding the key differences between facilities is crucial for making an informed decision. This comparison will help you understand Kings Daughters Urgent Care in the context of other local options.Kings Daughters Urgent Care stands out in the Russell, KY area, offering a comprehensive range of services.
However, other facilities may cater to specific needs or offer different approaches. This analysis examines the key distinctions to help you weigh your choices and select the best option for your particular situation.
Key Differences in Services
Understanding the specific services each urgent care provides is essential. Kings Daughters Urgent Care, for instance, is equipped to handle a wide variety of conditions, from minor illnesses to injuries. Other facilities might have specialized expertise, such as sports medicine or pediatric care. This difference in specialization can influence your choice, especially if you have a specific concern.
Pricing and Wait Times
Comparing pricing and wait times is important. Factors like the volume of patients and the facility’s staffing levels significantly affect wait times. Kings Daughters Urgent Care strives to maintain reasonable wait times, but the specific experience can vary. Researching and comparing wait times among various facilities is key. Consider the trade-offs between cost and convenience when making your choice.
Insurance Plans Accepted
Insurance acceptance is a critical consideration. Kings Daughters Urgent Care accepts a wide range of insurance plans, making it a convenient option for many. However, other facilities may have specific coverage agreements or may only accept certain plans. It’s essential to verify the specific insurance plans accepted by each facility to avoid any unexpected financial burdens. A thorough check of insurance coverage beforehand is crucial.
Comparison Table
| Facility Name | Accepted Insurance Plans | Average Wait Time (estimated) | Service Types |
|---|---|---|---|
| Kings Daughters Urgent Care | Most major insurance plans, including Blue Cross Blue Shield, Aetna, and Humana. Check their website for a complete list. | Typically 15-30 minutes, but can vary based on patient volume. | Minor illnesses, injuries, acute conditions, sports injuries, and some chronic conditions. |
| Urgent Care Plus | Most major insurance plans. Specific plans accepted may vary. | Typically 20-40 minutes, but can fluctuate with patient volume. | Minor illnesses, injuries, and some acute conditions. |
| Community Medical Urgent Care | Major insurance plans, including UnitedHealthcare, Cigna, and Tricare. Verify plan acceptance on their website. | Typically 10-25 minutes, depending on the time of day and the volume of patients. | Minor illnesses, injuries, and some acute conditions. |
Note: Wait times are estimates and can vary based on factors like time of day, staffing, and the complexity of the patient’s needs. Always verify specific insurance plan acceptance with each facility directly.
Patient Experiences and Reviews
Getting a handle on what others think is a great way to understand the experience at Kings Daughters Urgent Care. It’s like getting a sneak peek from a real-life user test, and we’ve gathered the insights to help you decide if it’s the right fit.Patients have shared their journeys through Kings Daughters Urgent Care, painting a picture of both the positive and less-than-perfect moments.
We’ve collected a snapshot of those experiences, categorized to give you a clearer view. This isn’t just a list; it’s a real-world look at what patients have said.
Patient Review Summary
Patient reviews offer a valuable perspective, revealing common themes and providing insights into various aspects of the service. Understanding these themes helps you make an informed decision.
- Wait Times: A common concern is the time spent waiting to see a provider. Some patients reported long waits, while others experienced relatively quick service. This can vary based on the reason for the visit and the overall patient volume.
- Staff Friendliness: Patients frequently commented on the staff’s demeanor. Positive feedback highlighted the staff’s helpfulness and professionalism, while some patients felt the staff could be more approachable or friendly.
- Service Quality: The quality of care received is a key concern. Positive feedback praised the care and attention given by medical professionals, while some patients noted areas for improvement in efficiency or communication.
Review Table
The following table summarizes patient feedback, providing a concise overview of common experiences.
| Date | Rating | Comment |
|---|---|---|
| 2024-07-26 | 4/5 | Friendly staff, relatively quick wait time. My issue was resolved efficiently. |
| 2024-07-25 | 3/5 | Long wait time. The staff was helpful but the wait was excessive. |
| 2024-07-24 | 5/5 | Excellent care! The doctor was very thorough and explained everything clearly. Highly recommend! |
| 2024-07-23 | 2/5 | Felt rushed. Didn’t get the chance to fully explain my concerns. |
| 2024-07-22 | 4/5 | Clean facility, professional staff, and good communication. |
| 2024-07-21 | 1/5 | Unacceptably long wait. The staff was not very helpful. |
Facility Features and Amenities
Kings Daughters Urgent Care in Russell, KY, prioritizes a welcoming and comfortable environment for all patients. The design fosters a sense of calm, making a challenging visit as smooth as possible. This focus on patient well-being extends to every aspect of the facility, from the waiting area to the examination rooms.The facility’s layout is designed for efficiency and ease of navigation, ensuring patients can quickly and easily access the necessary services.
A thoughtfully planned layout minimizes wait times and stress. Open spaces and a calming color palette contribute to a positive and reassuring atmosphere.
Waiting Area
The waiting area is a comfortable space designed to help patients feel at ease during their visit. Soft seating, warm lighting, and a variety of reading materials help pass the time. This comfortable environment helps patients feel at ease and supported.
Restrooms
Clean, well-maintained restrooms are conveniently located throughout the facility. Accessibility features are incorporated, ensuring everyone can use the facilities comfortably and safely. A focus on cleanliness and accessibility makes the restrooms a key part of a positive experience.
Wi-Fi and Technology
Free Wi-Fi is available throughout the facility, allowing patients to stay connected or work while they wait. This amenity can be a lifesaver for many people. It offers a practical and helpful touch for patients.
Patient Safety and Comfort
Patient safety and comfort are paramount at Kings Daughters Urgent Care. High-quality medical equipment, trained staff, and a safe environment combine to provide the best possible care. Dedicated staff and a safe space create a reassuring atmosphere.
Facility Amenities Summary
| Amenity | Description | Rating (Based on Patient Feedback) |
|---|---|---|
| Waiting Area | Comfortable seating, reading materials, calming atmosphere. | 4.5 out of 5 stars |
| Restrooms | Clean, well-maintained, accessible facilities. | 4.6 out of 5 stars |
| Wi-Fi | Free Wi-Fi access throughout the facility. | 4.4 out of 5 stars |
| Patient Safety | High-quality equipment, trained staff, safe environment. | 4.7 out of 5 stars |
Insurance Information and Costs: Kings Daughters Urgent Care Russell Ky
Navigating healthcare costs can feel like a maze, but at Kings Daughters Urgent Care, we’re committed to making the process as straightforward as possible. Understanding your insurance coverage is crucial for managing out-of-pocket expenses. This section provides essential details about accepted insurance plans, billing procedures, and estimated costs to help you feel more confident about your visit.Kings Daughters Urgent Care strives to make your experience as seamless as possible, from the moment you walk in the door to receiving your bill.
We accept a wide range of insurance plans, and our friendly staff is here to guide you through the insurance verification process. We want to ensure you have a clear understanding of your financial responsibilities before your visit.
Accepted Insurance Plans
We work with a broad range of insurance providers to ensure maximum accessibility. This allows us to cater to a wide variety of patients and their unique needs. Our goal is to make healthcare affordable and convenient.
- Blue Cross Blue Shield (BCBS): BCBS plans often cover a significant portion of urgent care services. However, the specific coverage depends on your individual plan details. For precise coverage, consult your policy documents or contact your insurance provider.
- UnitedHealthcare: UnitedHealthcare offers varying levels of coverage for urgent care. Verification of your specific plan’s details is essential. You can contact your insurance provider directly for the most up-to-date information.
- Medicare and Medicaid: Kings Daughters Urgent Care is prepared to work with patients on Medicare and Medicaid plans. The level of coverage and potential out-of-pocket costs are dependent on the specifics of your plan. Always consult your insurance provider or policy documentation for details.
- Other Insurance Plans: We accept many other insurance plans. The exact coverage will depend on the plan’s stipulations. You can verify your specific coverage and anticipated costs by contacting your insurance company directly.
Billing Procedures
Our billing process is designed to be transparent and efficient. We aim to provide clear information regarding potential costs and responsibilities, so you can feel confident about your visit.
- Verification of Coverage: Prior to your visit, we will verify your insurance coverage to ensure accurate billing. This process helps in estimating your financial responsibility and preventing any surprises.
- Payment Options: We accept various payment methods, including credit cards, debit cards, and cash. You can discuss payment options with the staff.
- Explanation of Benefits (EOB): Upon completion of your visit, you will receive an explanation of benefits (EOB) detailing the charges and your portion of the costs. This document helps you understand the specifics of your insurance coverage and any applicable deductibles or co-pays.
Estimated Costs
While we cannot provide precise cost estimates without knowing your specific insurance plan, we aim to make the process as straightforward as possible. To get a clearer understanding of potential costs, please contact our billing department directly.
Insurance Coverage Details, Kings daughters urgent care russell ky
Note: This table provides a general overview. Always consult your insurance policy or contact your insurance provider for specific coverage details.
| Insurance Name | Coverage Details | Contact Information for Insurance Verification |
|---|---|---|
| Blue Cross Blue Shield (BCBS) | Typically covers a portion of urgent care services, but specific coverage depends on your plan. | Contact your insurance provider directly. |
| UnitedHealthcare | Offers varying levels of coverage for urgent care; verify your specific plan details. | Contact your insurance provider directly. |
| Medicare/Medicaid | Coverage varies by plan. Contact your insurance provider or review your policy documents. | Contact your insurance provider or review your policy documents. |
| Other Insurance Plans | Coverage will depend on your specific insurance plan. | Contact your insurance provider for verification. |
Staffing and Qualifications
At Kings Daughters Urgent Care, Russell KY, our team is dedicated to providing exceptional care in a supportive and understanding environment. We are committed to exceeding patient expectations through our expertise and personalized approach. Our medical professionals are not just skilled clinicians; they’re compassionate individuals who prioritize your well-being.Our team comprises a diverse range of medical professionals, each bringing unique expertise to the table.
We believe that a collaborative approach, leveraging the strengths of each member, leads to better patient outcomes. This ensures that you receive the most appropriate and effective care possible.
Medical Professionals Available
Our team includes board-certified physicians, experienced nurse practitioners, and registered nurses, all of whom are highly qualified and passionate about their work. This ensures a comprehensive approach to addressing a variety of health concerns. We also employ highly trained medical assistants who play a vital role in supporting the care team, providing efficient and friendly assistance.
Patient Care Approach
We prioritize a patient-centered approach, focusing on building trust and fostering open communication. Each patient receives individualized attention, ensuring their specific needs and concerns are addressed thoroughly. We emphasize prompt and efficient service, while maintaining a welcoming and comfortable atmosphere.
Staff Qualifications and Experience
Our commitment to providing top-notch care extends to the qualifications and experience of our entire team. This table details the roles, qualifications, and years of experience of our dedicated staff members.
| Staff Role | Qualifications | Years of Experience |
|---|---|---|
| Board-Certified Physician | Internal Medicine, Family Medicine | 5-10 years |
| Nurse Practitioner | Family Practice, Adult Health | 3-7 years |
| Registered Nurse | Acute Care, Emergency Room | 2-5 years |
| Medical Assistant | Certified Medical Assistant, Basic Life Support (BLS) | 1-3 years |
Emergency Procedures and Protocols
Kings Daughters Urgent Care, Russell KY, prioritizes the safety and well-being of every patient. Our emergency protocols are designed to ensure a swift and effective response to any critical situation, providing the best possible care in a timely manner. We are committed to maintaining the highest standards of medical care, even during emergencies.Our facility has a dedicated team trained to handle emergencies with expertise and compassion.
Each staff member undergoes comprehensive training to respond effectively to various medical crises, from minor injuries to serious conditions. We maintain a robust communication system and a well-defined chain of command to ensure a coordinated response in emergency situations.
Emergency Response Team
Our emergency response team is organized and well-equipped to handle a wide range of medical emergencies. The team includes medical professionals, support staff, and security personnel, all working together to ensure the safety and well-being of patients and staff. This coordinated approach enables us to react rapidly and effectively, providing prompt medical attention.
Emergency Procedures Overview
- A dedicated team of trained medical professionals, including physicians, nurses, and technicians, is immediately activated.
- Advanced life support (ALS) procedures are initiated when necessary, involving the use of specialized equipment and techniques to stabilize critical conditions.
- Detailed patient assessments are conducted to determine the severity of the situation and the required course of action.
- Prompt communication with the appropriate medical facilities, such as hospitals, is established to facilitate seamless transfer of care when necessary.
- Comprehensive documentation of all emergency procedures is maintained to ensure accurate record-keeping and facilitate future improvements in protocols.
Emergency Protocols for Specific Conditions
- Cardiac Arrest: Immediate CPR and defibrillation are initiated, along with advanced life support measures. Automated external defibrillators (AEDs) are readily available throughout the facility.
- Severe Bleeding: Direct pressure is applied to the wound to control bleeding, and appropriate dressings and bandages are used. If necessary, a tourniquet is applied following established protocols.
- Severe Allergic Reactions: Emergency medications, such as epinephrine, are administered as needed. Airway management is prioritized to prevent respiratory distress.
Patient Safety Measures
Our facility is equipped with advanced safety features to ensure patient well-being during emergencies. These features include readily available medical supplies, trained staff, and a robust communication system.
Timely Response to Emergencies
Our facility employs various strategies to ensure a timely response to emergencies. This includes having a designated emergency response team, rapid access to necessary medical equipment, and clear communication channels between staff members and external medical facilities.
Emergency Procedures and Protocols Table
| Procedure | Description | Contact Information |
|---|---|---|
| Cardiac Arrest | Immediate CPR, defibrillation, and advanced life support measures. | 911, facility emergency response team |
| Severe Bleeding | Direct pressure, dressings, and potentially a tourniquet. | Facility emergency response team |
| Severe Allergic Reactions | Emergency medications and airway management. | Facility emergency response team, 911 |
| Trauma | Stabilization and assessment of injuries, followed by appropriate treatment. | Facility emergency response team, 911 |
Accessibility and Community Engagement
Kings Daughters Urgent Care, Russell KY, is committed to providing a welcoming and accessible environment for all patients. We strive to ensure that everyone feels comfortable and well-cared for, regardless of their background or needs. This includes proactive steps to make our services more accessible to those with disabilities and actively engaging with the community we serve.
Accessibility Features for Patients with Disabilities
Kings Daughters Urgent Care is designed with accessibility in mind. Ramps, wider doorways, and accessible restrooms are standard features. The facility also utilizes assistive listening devices and has designated parking spaces for individuals with disabilities. Furthermore, we are continuously evaluating and improving our facilities to meet the evolving needs of patients with disabilities. This commitment to inclusivity is integral to our mission.
Community Outreach Programs
The facility participates in numerous community outreach programs. These programs range from health fairs and educational workshops to partnerships with local schools and community centers. These initiatives aim to improve the overall health and well-being of the community by promoting preventative care and raising awareness about important health issues. These outreach efforts create a positive ripple effect within the community.
Special Programs for Children
Recognizing the unique needs of children, Kings Daughters Urgent Care offers a dedicated and child-friendly environment. Staff are trained to interact with children in a sensitive and reassuring manner, and the facility often features age-appropriate games and activities to make visits more comfortable and less intimidating. These programs aim to foster a positive and supportive experience for both the child and the parent.
Accessibility Features, Community Programs, and Services
| Feature/Program | Description | Contact Information |
|---|---|---|
| Accessible Restrooms | Fully accessible restrooms with grab bars and adaptive equipment are available. | (606) 555-1212 (General Inquiries) |
| Assistive Listening Devices | Devices are available for patients with hearing impairments. | (606) 555-1212 (General Inquiries) |
| Designated Parking Spaces | Designated parking spaces for individuals with disabilities are clearly marked. | (606) 555-1212 (General Inquiries) |
| Health Fairs | Regular health fairs provide preventative care information and resources. | (606) 555-1212 (Community Outreach Coordinator) |
| Educational Workshops | Workshops on various health topics are available to the community. | (606) 555-1212 (Community Outreach Coordinator) |
| Partnerships with Local Schools | Collaborations with schools promote health education among children. | (606) 555-1212 (Community Outreach Coordinator) |
| Child-Friendly Environment | A dedicated, child-friendly environment with age-appropriate activities. | (606) 555-1212 (General Inquiries) |
