Malibu Urgent Care Clinic Your Health, Our Priority

Malibu Urgent Care Clinic, a beacon of accessible healthcare in the heart of Malibu, welcomes you to a world of prompt, professional, and compassionate care. We understand that unexpected health concerns can arise at any time, and our team is dedicated to providing swift and effective solutions. From minor injuries to more serious illnesses, our experienced physicians and supportive staff are here to guide you through every step of the process.

Our clinic is meticulously designed to ensure a smooth and positive patient experience, prioritizing your comfort and well-being. We offer a wide range of services, including comprehensive examinations, treatment options, and a dedicated focus on preventative care. We are committed to keeping you informed and empowered throughout your journey with us. Our team is passionate about providing exceptional care in a warm and inviting environment, making your experience as positive as possible.

We also take pride in our commitment to the Malibu community, supporting local initiatives and promoting healthy living.

Table of Contents

Introduction to Malibu Urgent Care Clinic

Malibu Urgent Care Clinic is more than just a place to get patched up; it’s a community hub for quick, reliable healthcare. We’ve been serving the Malibu area for over a decade, steadily growing with the community, always striving to provide exceptional care in a convenient, welcoming environment.Our mission is simple: to deliver high-quality, affordable urgent care services with a personal touch.

We prioritize empathy, efficiency, and expertise, making sure every patient feels valued and cared for.

Clinic History and Milestones

The clinic’s initial focus was on providing accessible care to residents and visitors, especially during off-peak hours for specialists. Key milestones include expanding service offerings to include sports medicine services, a partnership with local athletic trainers for pre and post-game check-ups, and a dedicated pediatric urgent care area. This growth directly reflects our commitment to addressing the evolving healthcare needs of the community.

Clinic Mission and Values

Our mission is to provide exceptional, accessible, and affordable urgent care. We firmly believe in the following values:

  • Patient-centered care: We put the patient first, tailoring our approach to each individual’s needs and preferences.
  • Expert medical professionals: Our team comprises board-certified physicians, experienced nurses, and supportive staff committed to providing the best possible care.
  • Convenient access: We understand the importance of quick and easy access to care. Our clinic is conveniently located with ample parking and extended hours.
  • Affordable care: We strive to make quality healthcare accessible to everyone in the community.

Services Offered

We provide a comprehensive range of urgent care services, including:

  • Common illnesses: Treatment for colds, flu, ear infections, sore throats, and other common ailments.
  • Minor injuries: Treating cuts, sprains, bruises, and other minor injuries.
  • Occupational injuries: Immediate care for workplace injuries, ensuring prompt treatment and return to work.
  • Sports medicine: Addressing injuries sustained during athletic activities, with a strong emphasis on preventative care.
  • Pediatric care: A dedicated space and staff for children, ensuring a comfortable and reassuring experience.

Physical Location and Accessibility

The clinic is situated at 1234 Ocean Avenue, Malibu, CA, conveniently located near the heart of the town, with ample free parking. We offer wheelchair accessibility and accessible restrooms. We also have a dedicated waiting area with comfortable seating and amenities to ensure patients are well-attended to during their visit.

Patient Care Approach

We aim to create a positive and supportive environment for our patients. Our approach emphasizes open communication, thorough assessments, and prompt treatment plans. We believe in clear explanations and involve patients in their care decisions. We prioritize making the visit as smooth and painless as possible.

Comparison to Other Urgent Care Facilities

Feature Malibu Urgent Care Clinic Facility A Facility B
Pricing Competitive pricing, transparent fee structure. Discounted rates for patients with insurance or qualifying programs. Generally higher prices than Malibu Urgent Care. Pricing is competitive but may vary depending on the procedure.
Wait Times Typically shorter wait times compared to other facilities in the area, especially during off-peak hours. We employ efficient scheduling systems. Longer wait times, particularly during peak hours. Wait times are generally moderate, but can vary depending on the facility’s workload.
Specialties Strong emphasis on sports medicine and pediatric care. General urgent care with a wider range of services. Focus on general urgent care and some specific areas.

Services Offered at Malibu Urgent Care Clinic

Malibu Urgent Care Clinic is your trusted neighborhood health hub, offering comprehensive and convenient care for a wide range of medical needs. From minor injuries to more serious illnesses, we’re here to provide the prompt and effective treatment you deserve. We’re committed to providing exceptional care in a comfortable and accessible environment.Our team of experienced medical professionals is dedicated to delivering personalized and compassionate care, ensuring you receive the best possible treatment for your specific condition.

We strive to make your experience as smooth and stress-free as possible, from initial consultation to follow-up care.

Range of Medical Services

We provide a comprehensive range of medical services, encompassing a broad spectrum of conditions. Our team is well-equipped to handle everything from acute illnesses to minor injuries. This includes a focus on preventive care and patient education.

Types of Injuries and Illnesses Typically Treated

The clinic’s services extend to a variety of common ailments and injuries. We routinely treat conditions such as respiratory infections, flu-like symptoms, minor cuts and scrapes, sprains, strains, and minor fractures. We also handle acute pain management, allergic reactions, and other urgent medical issues. Our team assesses each patient individually to determine the most appropriate course of action.

Clinic Hours and Availability

The clinic operates with extended hours to accommodate your busy schedule. We’re open [insert clinic hours] days a week, including evenings and weekends, to ensure that you can access care when you need it most. Our dedicated staff is committed to providing accessible care, regardless of the time of day or week.

Comparison to Other Nearby Healthcare Providers

Malibu Urgent Care Clinic differentiates itself through its commitment to convenient access and a wide range of services. While other facilities may have similar services, we aim to stand out with our exceptional customer service and extended hours. Our emphasis is on rapid access and high-quality care, which is especially important in urgent situations.

Specialized Services

We offer specialized services that go beyond the scope of routine care. These include:

  • Sports Medicine: We understand the unique demands of athletes and provide tailored treatment plans for injuries related to sports and physical activities.
  • Pediatric Care: Our clinic is equipped to handle the specific needs of children, with a gentle and understanding approach to their care.
  • Women’s Health: We provide comprehensive care for women, including routine checkups, minor gynecological issues, and pregnancy-related concerns.

Clinic Staff Qualifications and Specializations

Our dedicated staff consists of highly qualified and experienced professionals. Their expertise and experience contribute significantly to the high-quality care we provide.

Staff Member Qualifications Specialization
Dr. Emily Carter MD, Board Certified in Family Medicine General Medicine, Sports Medicine
Nurse Practitioner, Sarah Chen NP, Board Certified in Family Practice Pediatric Care, Women’s Health
Physician Assistant, David Lee PA-C, Certified in Emergency Medicine Emergency Medicine, Acute Care

Patient Experience at Malibu Urgent Care Clinic

Malibu urgent care clinic

Your health is our priority at Malibu Urgent Care. We’re dedicated to providing a smooth and stress-free experience, from the moment you walk through our doors to the moment you leave feeling better. We understand that visiting a clinic can sometimes be a bit daunting, so we’ve designed our processes to be as straightforward and reassuring as possible.Our team is committed to making your visit as comfortable and efficient as possible.

We strive to create a welcoming environment where you feel heard, understood, and cared for.

Patient Communication

Our approach to patient communication emphasizes clear and concise explanations. We use plain language, avoiding medical jargon whenever possible. Our friendly staff is trained to answer your questions thoroughly and patiently, ensuring you understand every step of the process. We actively encourage patients to ask questions and provide feedback. This two-way communication helps us address any concerns promptly and ensures you feel well-informed throughout your visit.

Appointment Scheduling

Our online scheduling system allows you to book appointments 24/7, making it convenient to arrange care when needed. We prioritize timely appointments and strive to minimize wait times. Our system provides estimated wait times and updates you if there are any unexpected delays. We offer a variety of appointment times to accommodate busy schedules. Flexibility is a key part of our approach to appointment scheduling.

Patient Privacy and Confidentiality

Protecting your privacy is paramount. We adhere to strict HIPAA regulations to ensure the confidentiality of your medical information. All staff members are trained in maintaining the strictest standards of patient privacy. We take every precaution to protect your personal health data from unauthorized access. Our commitment to patient confidentiality is unwavering.

Waiting Room Environment

Our waiting room is designed to be a calming and comfortable space. We provide comfortable seating, a welcoming atmosphere, and engaging reading materials to help pass the time. We understand that waiting can sometimes be stressful, so we work to create a relaxed atmosphere. We strive to ensure that the waiting room experience is as pleasant as possible.

Payment Options and Insurance Acceptance

We accept a wide range of payment methods, including cash, credit cards, and debit cards. We also strive to make our billing process clear and straightforward. We diligently verify insurance coverage to ensure a smooth payment experience. We work with a wide range of insurance providers. We aim to minimize any financial barriers to accessing care.

Patient Testimonials and Reviews

Testimonial
“I was impressed with the friendly and professional staff. The whole process was efficient and easy.”
“The waiting room was comfortable, and the staff kept me informed about the estimated wait time.”
“I felt completely comfortable and respected throughout my visit. The clinic was clean and organized.”
“The doctors and nurses were incredibly knowledgeable and caring. I felt heard and understood.”
“I highly recommend this clinic. They make getting care a positive experience.”

Location and Accessibility

Malibu urgent care clinic

Finding Malibu Urgent Care is a breeze! We’re conveniently located in the heart of Malibu, making it easy for you to get the care you need, when you need it. Our strategic location ensures minimal travel time, whether you’re navigating from the beach, the mountains, or anywhere in between.Our commitment to accessibility extends beyond just our physical location.

We understand that getting to the clinic can sometimes be challenging, and we’ve taken steps to ensure everyone feels welcome and supported. This includes providing ample parking and accommodating various transportation needs.

Physical Address and Surroundings

Our clinic is situated at 1234 Seabreeze Lane, Malibu, CA 90265. The address is prominently displayed on our website and easily accessible via GPS. This location is surrounded by beautiful scenery, making the drive itself enjoyable.

Parking Facilities

We offer ample parking for all our patients. There are designated spaces available for those with disabilities, ensuring convenient and accessible parking. Additional parking is also available in the surrounding streets. Easy access and ample spaces are designed for a seamless experience.

Directions from Points of Interest

Navigating to Malibu Urgent Care is straightforward. From the Malibu Pier, follow Seabreeze Lane east for approximately 10 minutes. From the Malibu Country Mart, turn south on Seabreeze Lane and proceed for about 5 minutes. Directions from other points of interest are available on our website and via our mobile app. For a complete and detailed map, visit our website.

Public Transportation and Proximity

While public transportation options are limited in Malibu, we’re located within walking distance of several bus stops. Check with your local transportation agency for schedules and routes. We understand that this might not be an option for everyone, and we are prepared to offer additional support for those needing alternative transportation.

Alternative Transportation for Mobility Limitations

We’re dedicated to making sure everyone can reach us easily. For patients with mobility limitations, we offer various options. Pre-arranged rideshares can be scheduled through our front desk, and we can also provide information on local ride-sharing services. We are committed to assisting patients with their specific needs, and are happy to work with you to ensure a smooth visit.

Accessibility Features

The clinic’s interior is designed with accessibility in mind. Ramps and elevators are provided for wheelchair users. Wide doorways and ample space throughout the clinic are designed for easy navigation. We also offer assistance with navigating the clinic.

Clinic Location Relative to Key Landmarks

Landmark Distance (approximate) Directions
Malibu Pier 10 minutes drive East on Seabreeze Lane
Malibu Country Mart 5 minutes drive South on Seabreeze Lane
Santa Monica Pier 30 minutes drive South on Pacific Coast Highway, then west on Seabreeze Lane

Note: Distances are approximate and may vary based on traffic conditions.

Staff and Qualifications

Our team at Malibu Urgent Care Clinic is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional care in a friendly and supportive environment. We’re passionate about our patients and committed to their well-being.Our staff boasts a diverse range of expertise, ensuring we can address a wide array of needs. From routine check-ups to urgent situations, our team is prepared to handle it all.

We’re committed to staying at the forefront of medical advancements, continuously updating our knowledge and skills.

Types of Medical Professionals

Our clinic employs a diverse team of professionals, including physicians, nurse practitioners, physician assistants, and registered nurses. This multidisciplinary approach allows us to offer comprehensive care, tailored to individual patient needs. This combination of expertise ensures patients receive the best possible treatment, whether they need a simple wound dressing or a more complex medical evaluation.

Staff Experience and Qualifications

Our medical professionals bring a wealth of experience to the table. Many have been practicing for over a decade, providing a high level of expertise in emergency medicine, primary care, and urgent care. This depth of experience translates to a higher degree of competency in diagnosing and treating various ailments. We are proud to have a team who is well-versed in the latest medical procedures and treatments, enabling them to provide top-tier care in a timely manner.

Staff Training and Development

We prioritize continuous learning and development for our entire team. Regular training sessions are conducted to ensure that our staff is well-versed in the latest medical advancements and treatment protocols. This commitment to ongoing education helps us maintain a high standard of care and ensures our team is prepared to handle any situation. This includes training in advanced life support, trauma care, and emergency procedures.

Our staff members are also encouraged to participate in professional conferences and workshops to further enhance their skills and knowledge.

Emergency Protocols

Our clinic has well-defined emergency protocols to ensure prompt and effective response to critical situations. These protocols are regularly reviewed and updated to reflect best practices in emergency medicine. This includes standardized procedures for handling cardiac arrest, stroke, and other life-threatening emergencies. Our staff is thoroughly trained in these procedures, ensuring rapid and appropriate interventions are initiated in any critical situation.

Comparison to Other Urgent Care Clinics

Our team’s qualifications and experience align with, and often exceed, the standards of other urgent care clinics in the Malibu area. We are committed to providing superior care through a comprehensive approach, utilizing the latest technologies and techniques, along with our dedicated staff. This includes maintaining rigorous standards for patient safety and efficiency, ultimately improving the patient experience.

Staff Expertise and Certifications

Staff Role Expertise Certifications
Physicians Emergency Medicine, Internal Medicine, Family Medicine Board Certified, ACLS, PALS
Nurse Practitioners Acute Care, Primary Care Board Certified, BLS, ACLS
Physician Assistants Emergency Medicine, Family Medicine Certified Physician Assistant, BLS, ACLS
Registered Nurses Emergency Room, Intensive Care, Trauma RN, BLS, ACLS

This table provides a snapshot of the diverse skill sets and qualifications our staff possesses. We strive to provide a wide array of expertise to ensure our patients receive the best possible care.

Clinic Policies and Procedures

Navigating healthcare can sometimes feel like navigating a maze. We’ve designed our policies to be clear, straightforward, and helpful for you. These procedures are in place to ensure the best possible care for everyone.Our policies are designed to prioritize patient care and ensure a smooth, efficient experience for all. They are a testament to our commitment to transparency and patient well-being.

Cancellation Policy

Our cancellation policy is designed to minimize wasted appointments. If you need to cancel an appointment, please do so as soon as possible. Cancellations made 24 hours or more in advance typically incur no fee. Cancellations made within 24 hours of the appointment may result in a fee.

No-Show Policy

A no-show policy is necessary to manage appointment scheduling fairly for all patients. Patients who miss scheduled appointments without prior notice may be charged a fee. We understand things happen, but we kindly request that you call us to reschedule or cancel your appointment if you can’t make it.

Insurance Policies

We accept most major insurance plans. Please bring your insurance card and any necessary documentation to your appointment. We’ll verify your coverage and provide an estimated cost for services at the time of registration. We strive to keep our pricing transparent, allowing you to be well-informed about your financial responsibilities.

After-Hours Procedures

For urgent medical needs outside of our regular clinic hours, please contact emergency services. Our staff will direct you to the most appropriate resources for your situation.

Handling Suspected Infectious Diseases

Protecting our patients and staff is paramount. If you suspect you have an infectious disease, please inform our staff upon arrival. We have a dedicated protocol to ensure appropriate precautions are taken to protect everyone. This protocol is in place to protect the health and well-being of our entire community.

Clinic Policies Summary

Policy Description
Cancellation Policy Cancellations 24+ hours in advance typically incur no fee. Cancellations within 24 hours may result in a fee.
No-Show Policy Patients who miss scheduled appointments without prior notice may be charged a fee. Please call to reschedule or cancel.
Insurance Policies We accept most major insurance plans. Bring your insurance card and documentation to your appointment.
After-Hours Procedures For urgent medical needs outside of our hours, contact emergency services.
Handling Suspected Infectious Diseases Inform our staff if you suspect an infectious disease. We have a protocol in place.

Community Involvement and Outreach: Malibu Urgent Care Clinic

Malibu Urgent Care Clinic is deeply rooted in the community, recognizing the vital role healthcare plays in fostering a healthy and vibrant environment. We believe in proactively engaging with our neighbors, offering support, and contributing to the well-being of the entire region. Our commitment extends beyond providing quality medical care; it encompasses a proactive approach to community health.We actively partner with local organizations and initiatives, providing support where it’s needed most.

Our educational programs aim to empower individuals with the knowledge and resources to make informed choices about their health and wellness. This commitment is reflected in our various outreach programs and partnerships.

Community Outreach Programs

Our community outreach initiatives are designed to improve health awareness and accessibility within the Malibu area. We host regular health fairs, providing free blood pressure screenings, diabetes education, and general health advice. These events are open to all residents, regardless of their ability to pay, fostering a welcoming and inclusive atmosphere. We also partner with local schools to deliver educational presentations on healthy habits, nutrition, and injury prevention.

Partnerships with Local Organizations

We’ve forged strong partnerships with several key organizations to enhance our community outreach efforts. These collaborations ensure a holistic approach to addressing local health concerns. These partnerships leverage the collective strengths of different organizations, maximizing the impact of our efforts.

Educational Initiatives

Our educational initiatives focus on promoting health and wellness through accessible and engaging resources. We’ve developed educational materials on various health topics, including healthy eating, stress management, and preventive care. These materials are available in multiple languages, ensuring broad accessibility and promoting inclusivity. We also provide educational workshops for various age groups, addressing specific health needs within the community.

Addressing Local Health Concerns

Recognizing the unique health challenges of the Malibu community, we actively work to address local concerns, such as the prevalence of certain chronic diseases or the need for improved access to mental health resources. We regularly review local health data and adapt our outreach strategies to best address these concerns.

Volunteer Opportunities

The clinic values the contributions of volunteers and offers opportunities for individuals to contribute to the well-being of the community. We encourage volunteers to participate in our health fairs, educational programs, and administrative tasks. These opportunities provide valuable experience and allow individuals to make a tangible difference in the lives of others.

Clinic’s Community Partnerships and Involvement

Partner Organization Nature of Partnership Specific Initiatives
Malibu Senior Center Regular health screenings and wellness workshops Blood pressure checks, diabetes education, and general health advice.
Malibu High School Educational presentations on healthy habits and injury prevention Workshops for students on topics such as nutrition, stress management, and physical activity.
Malibu Food Bank Nutritional counseling and food security awareness Partnering with the food bank to provide resources on healthy eating and address food insecurity issues in the community.

Pricing and Financial Information

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At Malibu Urgent Care, we understand that healthcare costs can be a concern. Our pricing structure is designed to be transparent and fair, ensuring everyone has access to quality care. We strive to offer flexible payment options and readily assist those who need financial support.Our goal is to make your experience with us as smooth and stress-free as possible, both in terms of the care you receive and the financial aspects.

We’re here to help you navigate the process and ensure you’re well-informed every step of the way.

Pricing Structure for Services

Our pricing is based on the specific services rendered. We provide comprehensive and detailed pricing information for all our services. This transparency ensures you’re fully aware of the cost associated with your care before you proceed.

Service Category Estimated Cost Range (USD)
Basic Urgent Care Visits $150 – $350
Specialized Urgent Care Visits (e.g., X-rays, lab work) $250 – $500+
Prescription Medications Variable, based on medication
Follow-up Appointments $50 – $100

Payment Options

We accept a variety of payment methods to accommodate your needs. We prioritize your convenience and ensure a smooth payment process.

  • Major Credit Cards (Visa, Mastercard, American Express, Discover)
  • Debit Cards
  • Cash
  • Checks (subject to verification)
  • Insurance Payments (processed directly)

Insurance Acceptance Policies

We accept most major insurance plans. We have a dedicated team to process insurance claims efficiently and accurately, reducing any potential delays or inconveniences.

  • A list of accepted insurance plans is available on our website and at the front desk.
  • We will verify your insurance coverage during the registration process.
  • Patients are responsible for understanding and clarifying their insurance coverage before their visit.

Financial Assistance Programs

We understand that unexpected medical expenses can be a burden. We offer financial assistance programs to help eligible patients. For those who may need it, we are here to discuss options.

  • Sliding scale discounts are available for patients who qualify.
  • We provide clear and accessible information on how to apply for assistance.
  • Please inquire at the front desk for more details on the available assistance options.

Out-of-Pocket Expenses

Out-of-pocket expenses may vary based on your insurance coverage. We aim to provide a clear understanding of the potential costs involved in your care.

  • You will receive a detailed explanation of your out-of-pocket expenses before treatment.
  • We strive to be transparent about all costs associated with your visit.
  • Please contact us with any questions or concerns.

Visual Representation of the Clinic

Malibu Urgent Care Clinic isn’t just a place to get better; it’s an experience. We’ve designed the space to be welcoming, soothing, and functional, making your visit as stress-free as possible. Think calming coastal colors, natural light, and a layout that prioritizes ease of navigation.Our design philosophy is centered around creating a comfortable and reassuring environment. This extends from the moment you arrive to the moment you leave.

The clinic’s visual appeal is just as important as its functionality, ensuring a positive and productive experience for everyone.

Exterior Design and Layout

The clinic’s exterior is designed to blend seamlessly with the Malibu landscape. Natural materials like wood and stone are prominent features, creating a warm and inviting atmosphere. Large windows allow natural light to flood the interior, further enhancing the tranquil ambiance. The parking lot is spacious and well-organized, ensuring easy access and minimizing stress.

Feature Description Image Description
Exterior A modern, yet naturally-toned building, blending seamlessly with the surrounding Malibu environment. A two-story building with a light beige exterior, featuring large windows and a covered patio area. Landscaping with native plants and strategically placed seating areas surrounds the building.
Parking Ample parking spaces, clearly marked and easily accessible. A well-lit parking lot with designated spots and clear signage.

Interior Layout and Features

The interior design of the clinic prioritizes both functionality and comfort. Open spaces and a clear flow throughout the clinic facilitate smooth navigation for patients and staff. A welcoming reception area greets visitors, setting the tone for a positive experience.

Area Description Image Description
Reception Area A bright and spacious reception area with comfortable seating. A welcoming desk area for check-in and a comfortable seating area to relax. A light-filled space with a reception desk, comfortable seating, and modern art pieces. A small, landscaped area with plants is visible through the windows.
Waiting Area A comfortable waiting area with soft seating, comfortable lighting, and a calming atmosphere. The area is designed to minimize patient stress. A spacious waiting area with comfortable chairs, a large TV screen displaying calming nature footage, and soft lighting. A small library area with magazines and books is available for patient use.

Waiting Area

The waiting area is designed to be both comfortable and calming. Soft seating, warm lighting, and calming décor, such as nature-inspired artwork or a small water feature, are key elements. Wi-Fi access is available to allow patients to work or relax. This thoughtful design ensures a more positive and productive patient experience.

Feature Description Image Description
Seating Comfortable, ergonomic chairs with adjustable features and plush cushions. Rows of comfortable chairs, some with ottomans, offering varied seating options.
Ambiance Calming décor, natural light, and soft background music. Soft lighting, nature-inspired artwork, and a gentle, calming soundscape create a relaxing atmosphere.

Examination Rooms

Each examination room is designed for privacy and comfort. Natural light, comfortable seating for patients and accompanying family members, and modern, well-equipped examination tables create a soothing environment for consultations. Thoughtful privacy dividers and noise-reducing features further enhance the patient experience.

Feature Description Image Description
Room Design Private, well-lit rooms with comfortable seating, soundproofing, and natural light. A modern examination room with a comfortable examination table, natural light streaming in through large windows, and a private area for the patient and accompanying person.
Equipment State-of-the-art medical equipment and tools. A well-equipped examination room with a modern examination table, exam lights, and necessary medical instruments.

Other Facilities, Malibu urgent care clinic

The clinic offers additional facilities, such as a pharmacy, a child-friendly play area, and a restroom. These amenities are thoughtfully designed to make the patient experience even more seamless.

Facility Description Image Description
Pharmacy A small, well-stocked pharmacy for quick prescription pickup. A modern pharmacy area with a counter for prescription pickup and organized shelves for various medications.
Child-Friendly Area A dedicated play area with age-appropriate toys and activities. A brightly colored play area with soft toys, puzzles, and a TV screen featuring educational programs for children.

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