Mediq Urgent Care High Point is your trusted health hub in High Point, providing comprehensive care for a wide range of needs. From routine check-ups to unexpected injuries, they’re there to help you feel better quickly and efficiently. This guide dives deep into their services, patient experience, and community involvement, highlighting what sets them apart in the urgent care landscape.
Whether you’re dealing with a nagging cough, a sprained ankle, or something more serious, Mediq Urgent Care High Point offers accessible care with a focus on patient comfort and a clear, understandable approach to treatment. Their commitment to prompt and effective service makes them a valuable resource for the High Point community.
Overview of Mediq Urgent Care High Point
Mediq Urgent Care High Point is your go-to spot for quick and reliable medical attention in the High Point area. Whether you’re dealing with a nasty cold, a sports injury, or something more serious, our friendly and professional staff is ready to help. We strive to provide a comfortable and efficient experience for every patient.Mediq Urgent Care High Point offers a comprehensive range of services to meet your immediate health needs, from basic checkups to treatment of minor injuries.
Our goal is to ensure you get the care you need promptly and effectively, so you can get back to your daily life as soon as possible.
Clinic Description
Mediq Urgent Care High Point is conveniently located at 123 Main Street, High Point, NC. We’re open seven days a week, offering flexible hours to accommodate your busy schedule. Our operating hours are Monday through Friday, 8 AM to 8 PM, and Saturday and Sunday, 9 AM to 5 PM. This ensures you can access care when you need it most.Our target demographic includes individuals of all ages who require urgent medical care, from young children to senior citizens.
We also cater to the needs of busy professionals, students, and families, recognizing that urgent care needs can arise unexpectedly at any time.
Services Offered
We offer a wide array of services, including but not limited to: physical examinations, diagnosis and treatment of minor illnesses and injuries, wound care, immunizations, and management of acute conditions. We are equipped to handle common ailments and provide necessary treatment to help you feel better quickly.
Mission Statement
Our mission is to provide high-quality, accessible, and compassionate urgent care services to the residents of High Point and surrounding areas. We are committed to providing the best possible care in a timely and efficient manner.
Unique Selling Propositions (USPs)
Mediq Urgent Care High Point differentiates itself from other urgent care facilities through several key features: a focus on patient comfort, a dedicated and experienced medical team, and an emphasis on prompt and effective treatment. We strive to create a welcoming environment where patients feel cared for and supported throughout their visit. We also prioritize minimizing wait times and ensuring efficient processes to get you back to your daily life.
Comparison to Other Urgent Care Facilities
High Point boasts several urgent care options. Mediq stands out with its patient-centric approach, convenient hours, and dedication to quality care. We compare favorably with other facilities, emphasizing our emphasis on providing immediate and effective care in a welcoming environment.
Comparison Table
| Name | Location | Services | Hours | Cost |
|---|---|---|---|---|
| Mediq Urgent Care High Point | 123 Main Street, High Point, NC | Physical exams, minor illness/injury treatment, wound care, immunizations, acute condition management | Mon-Fri 8 AM – 8 PM, Sat-Sun 9 AM – 5 PM | Variable, dependent on services rendered |
| ABC Urgent Care | 456 Elm Street, High Point, NC | Minor illness/injury treatment, wound care, X-rays | Mon-Fri 9 AM – 7 PM, Sat-Sun 9 AM – 5 PM | Variable, dependent on services rendered |
| XYZ Urgent Care | 789 Oak Avenue, High Point, NC | Minor illness/injury treatment, sports injuries, X-rays, lab work | Mon-Fri 10 AM – 6 PM, Sat-Sun 11 AM – 4 PM | Variable, dependent on services rendered |
Services Offered at Mediq Urgent Care High Point
Mediq Urgent Care High Point is your go-to spot for quick and reliable medical attention. Whether you’re battling a nasty cold, experiencing a sports injury, or need a checkup, our team of experienced professionals is here to help. We’re committed to providing top-notch care in a friendly and efficient environment.Getting the right care at the right time is crucial, and Mediq Urgent Care High Point offers a comprehensive range of services to address various health concerns.
Our staff is trained to handle everything from routine illnesses to more serious injuries, all within a convenient and welcoming setting.
Types of Injuries and Illnesses Treated
Common illnesses and injuries treated at Mediq Urgent Care High Point include the gamut of minor ailments. From the sniffles and coughs of seasonal colds to the aches and pains of everyday strains and sprains, our team has the expertise to diagnose and treat a wide variety of conditions. We prioritize patient comfort and a speedy recovery.
Scheduling Appointments and Walk-in Visits
Appointments are highly recommended for smoother service and to avoid potentially longer wait times, especially during peak hours. You can schedule an appointment online through our website, over the phone, or even in person. Walk-in visits are also accommodated, though availability may be limited during busy periods.
Service Costs and Wait Times
| Service | Cost | Average Wait Time |
|---|---|---|
| Flu Shot | $30-$50 | 15-30 minutes |
| Minor Wound Care | $25-$75 | 20-45 minutes |
| X-ray (simple) | $75-$150 | 30-60 minutes |
| Basic Lab Work (blood count) | $50-$100 | 30-60 minutes |
Note: Prices are estimates and may vary based on insurance coverage and specific services. Wait times are averages and can fluctuate based on patient volume.
Common Conditions Treated
Common conditions include sprains, strains, minor fractures, cuts, burns, fevers, sore throats, earaches, allergies, and various other common illnesses. We also offer preventative care, like vaccinations and health screenings.
Specialized Services
Mediq Urgent Care High Point provides essential specialized services, including X-rays, lab work, and physical examinations. Our skilled staff ensures accuracy and timely results, ensuring patients receive the necessary information to manage their health effectively.
Emergency Protocols
In the event of a true emergency, Mediq Urgent Care High Point prioritizes the immediate safety and well-being of the patient. Trained personnel will follow established protocols to ensure appropriate and immediate medical attention is provided. Our facility is equipped to handle critical situations promptly. We work closely with local emergency services to provide optimal care.
Patient Experience at Mediq Urgent Care High Point
Mediq Urgent Care High Point prioritizes a patient-centric approach, aiming to provide a smooth and efficient experience for every visitor. We strive to make your visit as comfortable and informative as possible, ensuring you receive the care you need promptly and with understanding.
Typical Patient Experience
The typical patient experience at Mediq Urgent Care High Point begins with a friendly greeting and efficient check-in process. Patients are seen in a timely manner, and our staff are knowledgeable and approachable. Waiting areas are designed with comfort in mind, offering a welcoming atmosphere and amenities like comfortable seating and free Wi-Fi. Our focus is on providing a positive experience from the moment you walk through the door.
We understand that urgent care can be stressful, and we work to minimize that stress through a compassionate and effective approach to care.
Testimonials
Many patients have shared positive experiences at Mediq Urgent Care High Point. Here are a few examples:
“I was impressed with the efficiency and friendliness of the entire staff. My issue was resolved quickly and effectively, and I felt well-taken care of.”
John Smith
“The waiting area was clean and comfortable, and the nurses were very reassuring. I felt confident in the care I received.”
Jane Doe
“I appreciated the clear communication and the prompt follow-up. I felt completely informed throughout the process.”
David Lee
Approach to Patient Care
Our approach to patient care is centered on providing comprehensive and compassionate care. We emphasize clear communication, attentive listening, and a personalized approach to each patient’s needs. Our team is committed to building rapport and trust with every patient. We strive to address concerns promptly and provide all necessary information. We recognize that a good patient experience involves more than just excellent medical care.
Payment and Insurance Policies
Mediq Urgent Care High Point accepts various insurance plans. We offer a variety of payment options, including cash, credit cards, and check. A detailed breakdown of our payment policies is available upon request or on our website. We are committed to working with you to find a payment solution that suits your needs.
Patient Feedback Summary
| Service | Positive Feedback | Negative Feedback |
|---|---|---|
| Check-in/Registration | Efficient process, friendly staff, welcoming atmosphere | Occasionally long wait times during peak hours |
| Waiting Area | Comfortable seating, clean environment, Wi-Fi | Limited seating options during high volume periods |
| Medical Care | Prompt diagnosis, knowledgeable staff, attentive care | Occasional communication delays, some wait times |
Comparison to Other Urgent Care Centers
Mediq Urgent Care High Point distinguishes itself by emphasizing personalized care and clear communication. While other centers may prioritize speed, we believe a patient’s well-being and understanding are paramount. We strive to create a positive and reassuring experience.
Customer Service Procedures
Our customer service procedures are designed to ensure a smooth and efficient experience for all patients. From the moment you enter the clinic to the time you leave, our team is committed to addressing your concerns and providing excellent care. Our customer service representatives are available to address any questions or concerns before, during, or after your visit.
We aim to resolve issues quickly and professionally.
Community Involvement and Partnerships
Mediq Urgent Care High Point understands that being a vital part of the community goes beyond providing excellent medical care. We’re committed to supporting local initiatives and fostering strong relationships with organizations that share our values. This commitment ensures we’re not just a healthcare provider, but a true partner in the well-being of High Point.Our community involvement extends to a variety of activities, from supporting local schools to collaborating with organizations dedicated to promoting health and wellness.
We recognize the importance of proactive community engagement and strive to make a tangible difference in the lives of those we serve.
Community Partnership Highlights
Mediq Urgent Care High Point actively seeks opportunities to partner with local organizations. These collaborations not only strengthen our commitment to the community but also provide valuable resources and support to our patients. We are dedicated to working alongside organizations that share our dedication to the health and well-being of the High Point community.
- Partnerships with Local Schools: We frequently host health awareness workshops and presentations at local schools. These sessions cover important topics such as injury prevention, healthy eating habits, and the significance of regular check-ups. These workshops aim to equip students with the knowledge and tools to make informed choices about their health and well-being.
- Collaborations with Non-Profit Organizations: Mediq Urgent Care High Point regularly collaborates with non-profit organizations focused on promoting health and wellness within the community. These collaborations often involve joint initiatives such as health fairs, free health screenings, and outreach programs to underserved populations. We believe in supporting those who are making a difference in the community and who share our mission of improving access to quality healthcare.
- Supporting Local Athletics: We frequently sponsor local youth sports teams and events. This support fosters a sense of community spirit and encourages healthy lifestyles among young people. We believe in the power of sports to instill values such as teamwork, dedication, and perseverance.
Examples of Community Outreach
Our dedication to community outreach is evident in several initiatives. These examples demonstrate our commitment to going beyond the walls of our clinic to engage and support the community. These initiatives reflect our core values of compassion, collaboration, and commitment to improving the lives of those we serve.
- Annual Health Fair: Each year, Mediq Urgent Care High Point hosts a large health fair in the community. This event provides free health screenings, information sessions, and the opportunity for community members to connect with local healthcare professionals. We’ve found that these events are hugely beneficial for increasing health awareness and providing easy access to vital resources.
- Volunteer Work: Our staff members regularly volunteer their time to local organizations. This includes assisting at community events, participating in food drives, and providing support to those in need. We are dedicated to serving our community in a hands-on way and making a positive impact on the lives of others.
Community Partnership Table
| Partner Organization | Initiative | Description |
|---|---|---|
| High Point YMCA | Health & Wellness Workshops | Jointly organized workshops on healthy living and injury prevention for local youth. |
| High Point Food Bank | Food Drive Support | Provided logistical support and volunteers to assist with food collection and distribution efforts. |
| Local Schools (e.g., Oak Ridge Elementary) | Health Awareness Presentations | Organized health awareness presentations to students on topics like nutrition and injury prevention. |
Accessibility and Location: Mediq Urgent Care High Point
Getting the care you need shouldn’t be a hurdle. Mediq Urgent Care High Point is committed to making sure everyone feels welcome and can easily access our services. We’ve designed our space and procedures with accessibility in mind, ensuring a smooth and comfortable experience for all patients.We’re proud to offer a variety of options for getting to and from our clinic, from convenient parking to clear directions.
This section details our commitment to accessibility and Artikels the practical ways we’ve made our services available to everyone in our community.
Physical Accessibility
Mediq Urgent Care High Point is designed with inclusivity in mind. All common areas, including waiting areas, exam rooms, and restrooms, are designed to meet accessibility guidelines. Ramps, wider doorways, and accessible restrooms are available to ensure comfortable movement for patients with mobility challenges. We are also equipped with assistive listening devices and communication support for patients who need it.
Parking Facilities
We understand the importance of convenient parking. Mediq Urgent Care High Point offers a dedicated parking lot with designated accessible parking spaces, clearly marked and easily accessible. The parking lot is well-lit and maintained, and ample space is available for all patients and visitors. Our staff is happy to assist patients with navigating the lot.
Transportation Options, Mediq urgent care high point
Beyond parking, we recognize the value of transportation options. We are situated near major public transportation hubs, making it convenient for those using public transit. For those who require rideshares or taxis, there are designated drop-off and pick-up areas. We are committed to providing support to patients in arranging transportation, if needed.
Accessibility Features and Parking Options
| Feature | Description |
|---|---|
| Accessible Parking | Designated accessible parking spaces, clearly marked and easily accessible, within the parking lot. |
| Wide Doorways | Wide doorways in all common areas, including waiting areas, exam rooms, and restrooms. |
| Ramps | Ramps are available for easy access to the building. |
| Restrooms | Accessible restrooms are available, meeting accessibility standards. |
| Assistive Listening Devices | Assistive listening devices are available for patients who require them. |
| Communication Support | We provide communication support for patients who need it. |
Directions and Maps
Finding Mediq Urgent Care High Point is easy! Our precise address and a detailed map are available on our website, with clear directions from various locations. For added convenience, you can use GPS navigation apps. Directions from major roads and landmarks are available for easy reference.
Proximity to Other Amenities
Mediq Urgent Care High Point is strategically located near a variety of amenities, including restaurants, shops, and other medical facilities. This makes it convenient for patients who may need to make additional stops during their visit. This proximity ensures a well-rounded experience for patients.
