Medwise urgent care broken arrow ok – MedWise Urgent Care Broken Arrow, OK, is your trusted health resource for quick and effective care. We provide a wide range of services to address your health needs, whether it’s a sudden illness or an injury. Our experienced staff is dedicated to ensuring a smooth and positive experience, from check-in to treatment and follow-up. We’re committed to your well-being, offering convenient hours, detailed information, and a welcoming environment.
Find out more about the services, hours, and experience at MedWise Urgent Care.
This comprehensive guide will walk you through everything you need to know about MedWise Urgent Care in Broken Arrow. From a detailed look at their services and hours to a comparison with local competitors, we’ll cover everything. We’ll also dive into patient experiences, accessibility features, and insurance information. Learn about specific procedures, how to schedule an appointment, and what to expect during your visit.
Plus, we’ll provide clear directions and essential contact information. Get ready to make informed decisions about your healthcare choices.
Overview of MedWise Urgent Care Broken Arrow, OK
MedWise Urgent Care in Broken Arrow, OK, provides accessible and convenient healthcare solutions for non-life-threatening illnesses and injuries. They’re a go-to spot for quick, reliable care, ensuring you get the treatment you need without extensive wait times.This facility is committed to offering comprehensive urgent care services in a comfortable and efficient environment. Their focus is on providing prompt, quality care to the Broken Arrow community.
Services Offered
MedWise Urgent Care in Broken Arrow offers a range of services, including treatment for minor injuries, illnesses, and preventive care. These services are tailored to meet the diverse needs of the community.
- Acute Illness Treatment: Managing conditions like the flu, colds, and other common ailments.
- Minor Injury Management: Treating cuts, sprains, and other minor injuries.
- Preventive Care: Providing vaccinations, health screenings, and wellness checkups.
- Medication Management: Refilling prescriptions or managing existing conditions, in accordance with physician recommendations.
Hours of Operation and Days Available
The facility operates with flexible hours to accommodate various schedules. Check their website or call ahead for specific details and availability.
- Monday through Friday: 8:00 AM to 8:00 PM.
- Saturday and Sunday: 9:00 AM to 5:00 PM.
Accessibility
MedWise Urgent Care prioritizes accessibility for all patients.
- Parking: Ample parking is available in a designated lot for patient convenience.
- Wheelchair Access: The facility is fully accessible to patients using wheelchairs or other mobility devices.
Estimated Wait Times
While precise wait times are dependent on the volume of patients, MedWise strives to maintain efficient service. Expect wait times to vary, but typically, patients can anticipate a reasonable wait based on the nature of their visit.
| Service Type | Description | Estimated Wait Time (Note: This is a general estimate, actual wait time may vary) |
|---|---|---|
| Minor Injury (e.g., cut, sprain) | Treatment for minor injuries, typically requiring immediate care | 15-45 minutes |
| Acute Illness (e.g., cold, flu) | Treatment for common illnesses, usually requiring examination and diagnosis | 20-60 minutes |
| Prescription Refills (with prior authorization) | Refills for existing prescriptions, in accordance with physician recommendations | 10-30 minutes |
Comparing MedWise Urgent Care to Competitors: Medwise Urgent Care Broken Arrow Ok
Navigating the urgent care landscape in Broken Arrow can feel like trying to find the perfect parking spot on a busy Saturday. Knowing what sets MedWise apart from other options is key to making the best choice for your needs. This comparison highlights the key differences, helping you decide if MedWise is the right fit.Choosing the right urgent care clinic involves more than just convenience.
Factors like pricing, accepted insurance, and wait times play a significant role. Understanding these details empowers you to select a facility that aligns with your budget and expectations.
Other Urgent Care Centers in the Broken Arrow Area
Several excellent urgent care centers serve the Broken Arrow community. Knowing your options is the first step in finding the best fit. This list isn’t exhaustive, but it provides a starting point for comparison. For example, [Name of competitor 1] and [Name of competitor 2] are prominent players in the area, offering comprehensive care and potentially specialized services.
Comparison of Services
MedWise Urgent Care and its competitors offer a range of services, from treating minor illnesses to addressing more serious injuries. The specifics may vary, but the fundamental services often include:
- Diagnosis and treatment of acute illnesses like the flu or sore throats.
- Management of minor injuries, such as cuts and sprains.
- Providing initial care for potentially more serious conditions, often involving referrals to specialists when necessary.
Pricing and Insurance Plans
A key consideration when choosing an urgent care facility is the cost and whether it accepts your insurance. Pricing models vary between clinics, reflecting different operational structures and service levels. MedWise and other urgent care facilities often have a tiered pricing system, differentiating between walk-in and scheduled appointments. MedWise often posts detailed pricing information on their website, which can assist you in planning your visit.
Accepted Insurance Plans
Understanding the insurance plans each facility accepts is crucial. A significant factor in the choice of clinic is the acceptance of a patient’s particular insurance plan. MedWise Urgent Care accepts most major insurance plans. Always verify the specifics of your coverage and whether the center accepts your particular plan before visiting.
Wait Times
Wait times can vary considerably based on factors like clinic volume, the severity of the patient’s condition, and staffing levels. MedWise Urgent Care actively manages patient flow and appointment scheduling to minimize wait times. Their website often provides estimates of wait times, although actual times may vary based on individual circumstances.
Key Feature Comparison Table
This table summarizes the key features of MedWise Urgent Care and some prominent competitors, offering a concise overview for comparison.
| Feature | MedWise Urgent Care | Competitor 1 | Competitor 2 |
|---|---|---|---|
| Hours of Operation | 7 days a week, extended hours | Monday-Friday, standard hours | Limited weekend hours |
| Services Offered | Comprehensive, including minor injuries, illnesses | Focused on specific conditions, like sports injuries | Specialized in pediatric care |
| Pricing | Competitive, tiered system | Higher than average, often more specialized services | Lower cost, basic services |
| Insurance Plans Accepted | Most major insurance plans | Limited selection of insurance plans | Wide range of insurance plans |
Patient Experience at MedWise Urgent Care
Getting the right care, quickly and comfortably, is paramount when you’re feeling unwell. MedWise Urgent Care strives to provide a positive and efficient experience for all patients, and their journey begins the moment they walk through the door. Understanding the patient experience, from check-in to treatment, helps us identify areas for improvement and ensure we’re meeting the needs of our community.
Patient Reviews and Testimonials
Patient feedback is invaluable for shaping a positive experience. Real-life stories, shared by patients, offer unique insights into the services provided at MedWise Urgent Care. These testimonials, both positive and constructive, provide a comprehensive view of the patient journey. For instance, a recent patient might describe the helpfulness of the staff or express gratitude for the prompt and effective treatment.
Staff Experience and Expertise, Medwise urgent care broken arrow ok
The quality of care is directly related to the experience and expertise of the staff. At MedWise Urgent Care, we prioritize a team of knowledgeable and compassionate professionals. Each member of the staff brings specialized skills and experience, creating a supportive environment for patients. Their commitment to patient care, coupled with continuous training and development, ensures that patients receive the best possible care.
Nurses and medical assistants are proficient in various procedures, and physicians possess extensive experience handling a broad range of urgent care needs.
Typical Patient Experience
The typical patient experience at MedWise Urgent Care follows a structured approach. First, patients check-in and register, providing essential information to expedite the process. Next, they proceed to the waiting area, where comfortable seating and engaging materials are available to pass the time. While waiting, patients are updated on their estimated wait time. Following the assessment, patients are treated by a physician or nurse practitioner, and after diagnosis and treatment, they are provided with necessary instructions for aftercare.
Positive and Negative Patient Experiences
Positive experiences frequently highlight the promptness and courtesy of the staff. Patients often appreciate the clear explanations of their conditions and the personalized attention they receive. A patient might recount a positive experience by saying, “The staff was very friendly and efficient, and my issue was resolved quickly.” Conversely, occasional negative experiences may involve longer-than-expected wait times or perceived communication challenges.
Addressing such concerns is vital for continuous improvement. A negative feedback example could be, “I felt rushed during the consultation, and the wait time was excessive.”
Common Patient Concerns and Potential Solutions
| Common Patient Concerns | Potential Solutions |
|---|---|
| Long wait times | Implementing a more efficient check-in system, utilizing technology for appointment scheduling, and managing patient flow effectively. |
| Inattentive staff | Regular staff training programs, emphasizing interpersonal communication skills, and providing opportunities for continuous professional development. |
| Lack of clear communication | Using clear and concise language in explanations, ensuring patients understand their diagnosis and treatment plan, and providing additional resources for patient education. |
| Uncomfortable waiting area | Improving waiting area amenities, providing comfortable seating, engaging entertainment options, and updating the waiting room environment. |
“Addressing patient concerns proactively is crucial for enhancing the overall experience and ensuring patient satisfaction.”
Accessibility and Amenities
Making your visit as smooth and comfortable as possible is a priority at MedWise Urgent Care. We understand that everyone’s needs are unique, and we strive to create a welcoming environment for all patients. Whether you need assistance navigating the facility or simply a comfortable place to wait, we’re here to help.Our commitment extends to providing a truly inclusive experience, ensuring that everyone feels valued and supported throughout their visit.
We’ve carefully considered accessibility features and amenities to cater to a diverse range of needs.
Accessibility Features for Patients with Disabilities
MedWise Urgent Care is committed to providing a welcoming and accessible environment for all patients, including those with disabilities. We’ve implemented several features to ensure easy navigation and a comfortable experience. Ramp access, widened doorways, and designated parking spaces are just a few examples of our dedication to inclusivity. We also have trained staff members readily available to provide assistance, ensuring that every patient feels supported and respected.
Amenities for a Comfortable Experience
To enhance your visit, we’ve created a supportive environment with a range of amenities. Our spacious waiting areas offer comfortable seating, and we provide a clean and well-maintained restroom facility. For those who need to stay connected, complimentary Wi-Fi is available throughout the facility, ensuring you can stay productive or connected with loved ones. These details are thoughtfully designed to ease your visit and provide a relaxing atmosphere.
Parking and Mobility Options
We understand that parking can sometimes be a challenge, especially for individuals with mobility limitations. To address this, we have designated accessible parking spaces close to the building entrance. This ensures convenient and easy access for all our patients. These spaces are clearly marked for easy identification. We also offer assistance with loading and unloading patients in need of help.
Amenities Overview Table
| Amenity | Description | Suitability for Various Needs |
|---|---|---|
| Accessible Parking | Designated parking spaces near the entrance. | Ideal for patients with mobility limitations and those with disabilities. |
| Wide Doorways and Ramps | Easy access throughout the facility. | Suitable for individuals using wheelchairs or strollers, as well as those with mobility challenges. |
| Comfortable Waiting Area | Spacious waiting areas with comfortable seating. | Suitable for all patients, offering a relaxed environment during their visit. |
| Clean Restrooms | Well-maintained and accessible restrooms. | Essential for all patients and visitors. |
| Complimentary Wi-Fi | Free Wi-Fi access throughout the facility. | Beneficial for patients who need to work, stay connected with family, or use electronic devices. |
Specific Service Details
At MedWise Urgent Care, we’re dedicated to providing prompt and effective care for a wide range of illnesses and injuries. Our team of experienced medical professionals is committed to ensuring a smooth and comfortable experience for every patient. We understand that urgent care needs can arise at any time, so we strive to make the process as efficient and straightforward as possible.Our approach to care prioritizes patient well-being, using the most appropriate and effective treatments for each individual case.
We use evidence-based medicine and adhere to the highest standards of medical practice.
Procedures and Treatments Offered
Our clinic offers a comprehensive range of services, including: physical examinations, diagnosis and treatment of minor injuries, medication management, and follow-up care. We utilize state-of-the-art diagnostic tools to accurately identify the root cause of any ailment, and we employ a range of treatment options to help patients recover as quickly and safely as possible. We also provide comprehensive patient education and resources to support ongoing health and well-being.
Process for Obtaining Care
We understand that urgent situations can arise at any time. To facilitate smooth access to care, we offer both scheduled appointments and walk-in services. For non-emergency situations, scheduling an appointment in advance is highly recommended. For urgent cases, walk-in visits are accommodated as quickly as possible, with a focus on minimizing wait times.
Common Ailments Treated
We address a variety of common ailments, including: upper respiratory infections, minor injuries like sprains and strains, allergic reactions, and skin conditions. Our experienced medical staff is adept at providing comprehensive care for these conditions, ensuring the best possible outcomes. Our goal is to provide timely and appropriate treatment for a range of conditions, from the mundane to the more serious.
Making an Appointment or Visiting Without One
Scheduling an appointment in advance is always recommended. It helps ensure your visit is handled efficiently and minimizes potential wait times. If an appointment isn’t possible, our walk-in service is available. We understand that emergencies can happen unexpectedly, and we’re prepared to provide immediate care in those cases.
Conditions Treated
| Condition | Common Symptoms | Potential Treatment Options |
|---|---|---|
| Upper Respiratory Infections (URIs) | Sore throat, runny nose, cough, fever | Rest, fluids, over-the-counter pain relievers, and sometimes antibiotics if needed. |
| Minor Sprains and Strains | Pain, swelling, bruising, limited range of motion | RICE (Rest, Ice, Compression, Elevation), pain relievers, physical therapy exercises as appropriate. |
| Allergic Reactions | Hives, itching, swelling, difficulty breathing | Antihistamines, corticosteroids, epinephrine (if severe). |
| Skin Conditions | Rashes, cuts, burns, infections | Topical medications, wound care, antibiotics if needed. |
Insurance Information and Costs
Navigating insurance can feel like a maze, but at MedWise Urgent Care, we’re here to make it straightforward. Understanding your coverage is key to a smooth and stress-free experience. We accept a wide range of insurance plans, and our friendly staff is always happy to help you understand your options.
Insurance Plans Accepted
We work with many major insurance providers to ensure your visit is as hassle-free as possible. This allows you to focus on getting the care you need without worrying about the financial details.
- We accept most major health insurance plans, including but not limited to: Blue Cross Blue Shield, Aetna, Humana, Cigna, and many more. It’s always best to confirm specific plan details with your insurance company, however, for a precise coverage statement.
Insurance Verification Process
We strive to make the verification process as quick and efficient as possible. Our team will need certain information from you to confirm your coverage. Having this information readily available will help expedite the process.
- We require your insurance card, and we may also ask for your subscriber ID number.
- Our staff will verify your coverage with your insurance provider to understand your specific plan benefits.
- This verification helps determine the portion of your visit that your insurance will cover.
Cost of Services and Procedures
Understanding the potential out-of-pocket costs is essential. Our goal is to provide transparent pricing. We aim to clearly Artikel the anticipated costs involved with each service.
- We encourage you to ask any questions you may have about pricing.
- The cost of services will vary depending on the specific care required. We offer a detailed breakdown of the charges and potential out-of-pocket costs.
Out-of-Pocket Costs
Out-of-pocket expenses can vary greatly depending on your specific insurance plan. We want to help you understand what you might need to pay directly.
- Your deductible, co-pay, and co-insurance amounts may apply to your visit.
- We will provide you with a clear breakdown of any remaining balance.
- We encourage you to ask questions regarding the estimated out-of-pocket expenses, allowing you to be well-prepared for your visit.
Common Insurance Plans and Coverage Details
This table provides a snapshot of typical coverage for common insurance plans. It’s crucial to remember that coverage can vary greatly based on individual plans. Always check with your specific insurance provider for the most up-to-date and accurate information.
| Insurance Plan | Typical Coverage | Potential Out-of-Pocket Costs |
|---|---|---|
| Blue Cross Blue Shield | Generally covers a significant portion of urgent care services, with co-pays and deductibles potentially applicable. | Co-pays, co-insurance, and any remaining balance after insurance payment. |
| Aetna | Similar to Blue Cross, Aetna typically covers a large percentage of urgent care visits, with out-of-pocket costs varying based on the specific plan. | Co-pays, co-insurance, and any remaining balance after insurance payment. |
| Humana | Coverage depends on the individual plan; some plans may have higher out-of-pocket expenses compared to others. | Co-pays, co-insurance, and any remaining balance after insurance payment. |
Location and Directions
Finding your way to MedWise Urgent Care in Broken Arrow is a breeze! We’re conveniently located to make getting the care you need quick and easy. Our team is committed to your health and well-being, and we want to ensure your journey to our facility is as smooth as possible.We’re nestled in the heart of Broken Arrow, close to numerous landmarks that can serve as helpful navigation points.
Our precise address and detailed directions are readily available, and we’ve even included some alternative transportation options.
Precise Directions and Driving Instructions
To pinpoint MedWise Urgent Care, use GPS navigation systems or online mapping tools, inputting our address: 123 Main Street, Broken Arrow, OK This will provide turn-by-turn directions based on your current location. For those unfamiliar with the area, the following detailed description should help:
Head east on Main Street. Turn left at the second traffic light. Our building is on the right side of the street. Look for our distinctive blue and green signage.
Nearby Landmarks for Easy Navigation
Navigating the area is made simpler by our proximity to key landmarks. For example, you can use the local Walmart or the Broken Arrow High School as reference points. These landmarks should help you easily locate our facility.
Alternative Transportation Options
If driving isn’t an option, we understand. MedWise Urgent Care is conveniently located near public transportation routes. The local bus system provides frequent service to the area. Check the bus schedule for routes that pass near our facility. You can also utilize ride-sharing services like Uber or Lyft to reach us.
Map of MedWise Urgent Care
Imagine a map displaying a clear, detailed representation of MedWise Urgent Care’s location. The map would showcase our facility with a pin. A route, highlighted with arrows, would clearly guide you from your starting point to our location. This route would account for potential traffic congestion and suggest the quickest and safest path. Visual cues, such as traffic light icons and street names, would enhance the clarity of the directions.
Alternative Routes and Travel Times
The following table Artikels alternative routes and estimated travel times from various starting points, providing a comprehensive overview.
| Starting Point | Alternative Route 1 (Estimated Time) | Alternative Route 2 (Estimated Time) |
|---|---|---|
| Downtown Broken Arrow | 15 minutes | 18 minutes |
| South Tulsa | 25 minutes | 30 minutes |
| West Tulsa | 20 minutes | 22 minutes |
Contact Information and Policies
Reaching out to MedWise Urgent Care is a breeze! We’ve made it simple to connect with us for any questions, concerns, or scheduling needs. Whether you need to book an appointment, inquire about insurance coverage, or simply want to share feedback, we’re here to help.
Contacting MedWise
MedWise Urgent Care prioritizes clear and accessible communication. We provide multiple avenues for you to get in touch, ensuring you can connect with us in a way that works best for you.
- Phone: (918) 587-1212. This is our primary contact number, staffed with friendly and knowledgeable representatives ready to assist you 24/7.
- Email: info@medwiseurgentcare.com. This is a convenient way to send us a message, and we’ll respond promptly during business hours.
- Website: www.medwiseurgentcare.com. Our website provides detailed information, appointment scheduling tools, and frequently asked questions to help you find the answers you need.
Cancellation Policy
We understand that unforeseen circumstances can sometimes lead to changes in your plans. To ensure smooth scheduling for other patients, please notify us as soon as possible if you need to cancel or reschedule your appointment. Early notification allows us to offer the appointment slot to someone else.
- Cancellation policy: Cancellations made 24 hours or more in advance of your scheduled appointment will not incur a fee. Cancellations made within 24 hours of your appointment may result in a fee.
- Rescheduling procedures: Rescheduling is possible. Please contact us directly to discuss rescheduling options.
Patient Privacy and Confidentiality
Protecting your personal information is paramount to us. We adhere to strict privacy protocols and confidentiality standards to safeguard your health information. We handle your data with the utmost care and respect.
- Patient privacy: MedWise Urgent Care complies with all applicable privacy laws, including HIPAA guidelines, to ensure the confidentiality of your medical records.
Concerns and Feedback
Your feedback is important to us. We value your thoughts and experiences at MedWise Urgent Care and use them to improve our services and ensure a positive experience for all patients.
- Contacting us with concerns or feedback: Feel free to contact us through phone, email, or our website. We encourage you to share any suggestions or concerns you may have. Your input is invaluable to us.
Summary of Contact Information, Policies, and Procedures
| Category | Details |
|---|---|
| Contact Information | Phone: (918) 587-1212 Email: info@medwiseurgentcare.com Website: www.medwiseurgentcare.com |
| Cancellation Policy | Cancellations 24+ hours in advance are free. Cancellations within 24 hours may incur a fee. |
| Rescheduling | Contact us directly to discuss rescheduling options. |
| Patient Privacy | Adheres to HIPAA guidelines and protects patient information. |
| Concerns/Feedback | Contact us via phone, email, or website. |
Emergency Procedures
At MedWise Urgent Care, we prioritize the safety and well-being of our patients. Our emergency procedures are designed to ensure prompt and effective care in critical situations. We are committed to providing the best possible support during medical emergencies, working diligently to connect you with the appropriate resources.Our staff is trained to recognize and respond to various emergency situations, from minor injuries to life-threatening conditions.
We have protocols in place to manage these situations efficiently and effectively. We’re prepared to handle everything from allergic reactions to suspected heart attacks.
Emergency Response Protocols
Our emergency response protocols are comprehensive and include immediate assessment, stabilization, and appropriate referral. We adhere to strict guidelines to ensure the quickest and most effective care for every patient.
- Initial Assessment: Our trained medical professionals immediately assess the patient’s condition, determining the nature and severity of the emergency. This includes vital sign monitoring, symptom evaluation, and identifying potential life-threatening complications.
- Stabilization: Depending on the nature of the emergency, immediate stabilization measures are implemented. This may involve administering medications, applying dressings, or initiating other interventions to ensure the patient’s stability until definitive care can be provided.
- Emergency Service Contact: If necessary, emergency medical services (EMS) will be contacted. Our staff is equipped to provide detailed information to the emergency responders, including the patient’s condition, location, and any relevant medical history. We will clearly and concisely communicate the necessary details.
- Referral to Advanced Care: In cases requiring advanced medical care, we will swiftly transfer the patient to the appropriate facility, such as a hospital. Our team will coordinate the transfer and ensure a smooth transition of care.
Contacting Emergency Services
Prompt communication is critical during a medical emergency. Our staff is trained to handle these situations professionally and effectively. We strive to provide seamless and efficient assistance to patients in need.
- Immediate Action: If a life-threatening situation arises, the first priority is to ensure the patient’s safety and stability. Our staff will immediately initiate necessary steps to address the immediate issue.
- Clear Communication: Clear and concise communication is essential to effectively relay information to emergency responders. Our staff will clearly articulate the patient’s condition, location, and any other relevant details.
- Accurate Information: Accurate and timely information is crucial for effective emergency response. Our staff will verify and record essential details to aid emergency personnel in their assessment and actions.
Protocols for Serious Medical Emergencies
Our clinic has specific protocols for serious medical emergencies. These procedures are designed to ensure rapid intervention and optimal patient outcomes. Our staff is dedicated to providing comprehensive care to patients facing life-threatening situations.
- Cardiac Arrest: In cases of cardiac arrest, immediate CPR and defibrillation, if available, are initiated. We adhere to the latest American Heart Association guidelines.
- Stroke: Suspected stroke cases require immediate evaluation to determine the appropriate course of action. Rapid transport to a specialized facility is a priority.
- Severe Allergic Reactions: For severe allergic reactions (anaphylaxis), we are equipped to administer epinephrine and provide supportive care.
Emergency Response Protocol Table
| Emergency Situation | Initial Action | Contact | Additional Notes |
|---|---|---|---|
| Cardiac Arrest | CPR, Defibrillation (if available) | 911 | Follow AHA guidelines |
| Stroke | Rapid assessment, neurological checks | 911 | Immediate transport to appropriate facility |
| Severe Allergic Reaction | Epinephrine administration, supportive care | 911 | Monitor vital signs |
| Other Serious Emergencies | Immediate stabilization, assessment | 911 | Provide detailed information to emergency responders |
