Mercy ambulatory care center buffalo ny – Mercy Ambulatory Care Center Buffalo, NY, is your comprehensive healthcare destination. We offer a wide range of services, from routine checkups to specialized consultations, all within a welcoming and accessible environment. Our dedicated team strives to deliver exceptional care, prioritizing your comfort and well-being. Explore the possibilities for enhanced health and a smoother patient journey.
Conveniently located and easily accessible, the center provides prompt and personalized care in a modern, comfortable setting. We’re committed to building trust and fostering a positive experience for each patient, using cutting-edge technology and experienced professionals. Our mission is simple: to empower your health journey. We offer a range of services, from primary care to specialist consultations.
Our comprehensive approach to patient care, combined with our dedication to community health, makes us a vital resource in the Buffalo area.
Overview of Mercy Ambulatory Care Center Buffalo NY
Mercy Ambulatory Care Center in Buffalo, NY, stands as a beacon of accessible and comprehensive healthcare, offering a wide array of services in a convenient and comfortable setting. It’s a place where patients can receive expert care, from routine checkups to specialized consultations, all within a supportive and friendly environment. It’s designed to meet the diverse healthcare needs of the community, making quality care easily reachable.This center prioritizes patient comfort and convenience, blending cutting-edge medical technology with a compassionate approach to care.
From its strategic location to its commitment to excellence, Mercy Ambulatory Care Center is dedicated to providing exceptional healthcare experiences.
Services Offered
The center provides a broad spectrum of care, encompassing various specialties. This comprehensive approach ensures patients can receive the specialized care they need without needing to navigate multiple facilities. It’s designed to streamline the patient experience, promoting quicker access to diagnosis and treatment.
- Primary Care: Offering routine checkups, preventive care, and management of chronic conditions.
- Specialist Consultations: Providing access to specialists in various fields, such as cardiology, endocrinology, and gastroenterology, to address complex medical issues.
- Diagnostic Services: Equipped with state-of-the-art diagnostic tools and experienced professionals, ensuring accurate and timely diagnoses.
- Minor Procedures: Performing minor surgical procedures and other interventions in a safe and controlled environment.
- Wellness Programs: Promoting preventative health through educational programs, workshops, and support groups, fostering a healthier community.
Location and Accessibility
The center’s location is strategically chosen to maximize accessibility for patients. Its convenient location, with ample parking and easy public transportation options, ensures minimal travel time and stress for those seeking care.
- Conveniently located in a high-traffic area of Buffalo, NY, easily accessible by car and public transportation.
- Well-designed, patient-centered facilities with comfortable waiting areas, spacious examination rooms, and modern equipment.
- Designated parking spaces and convenient access points for wheelchairs and other mobility devices.
- Clear signage and friendly staff to guide patients through the facility and ensure a smooth check-in process.
Mission and Values
The core mission of Mercy Ambulatory Care Center is to provide compassionate, high-quality healthcare to the community. Its values center around patient-centric care, emphasizing respect, empathy, and trust.
“We are committed to providing exceptional healthcare experiences that prioritize patient well-being and empower individuals to lead healthier lives.”
Comparison with Other Facilities
A comparison of Mercy Ambulatory Care Center with other similar facilities in the area highlights its unique strengths.
| Feature | Mercy Ambulatory Care Center | Facility A | Facility B |
|---|---|---|---|
| Location | Central Buffalo, convenient access | West Side, less accessible by public transport | East Side, limited parking |
| Specialization | Broad range of services, including primary care and specialized consultations | Primarily focused on primary care | Concentrates on cardiology and related specialties |
| Patient Experience | Modern facilities, comfortable environment, and friendly staff | Traditional layout, potentially less comfortable | High-tech but possibly impersonal |
| Accessibility | Multiple access points, ample parking, and public transport options | Limited parking, primarily car-dependent | Difficult access for patients with mobility issues |
Services Offered
Finding the right care shouldn’t be a hassle. Mercy Ambulatory Care Center in Buffalo, NY, is dedicated to making your healthcare experience smooth and effective. We’re here to support your well-being, offering a wide array of services in a convenient and comfortable environment.
Medical Specialties Available
Mercy Ambulatory Care Center provides a comprehensive range of medical specialties, ensuring access to expert care in various areas. Physicians specializing in family medicine, internal medicine, and various sub-specialties are readily available to address your health needs. This ensures that patients receive personalized care tailored to their specific requirements.
Appointment Scheduling Process
Scheduling an appointment is straightforward. You can book appointments online through our user-friendly website or by calling our dedicated scheduling line. Our staff is available during extended hours to accommodate your busy schedule. We strive to provide timely and convenient access to the care you need.
Patient Care Approach
Our patient-centered approach emphasizes a compassionate and collaborative relationship between patients and providers. We prioritize open communication, active listening, and shared decision-making. Your health journey is a partnership, and we’re committed to being your trusted healthcare advocate.
Center Hours and Availability, Mercy ambulatory care center buffalo ny
Mercy Ambulatory Care Center maintains flexible hours to accommodate diverse schedules. We operate with extended hours to ensure convenient access to care, even during evenings and weekends. We understand that life gets busy, and we are committed to ensuring that our services are available when you need them.
Insurance Coverage
Mercy Ambulatory Care Center accepts a wide range of insurance plans. We are committed to ensuring that financial concerns do not hinder access to care. Please contact our billing department for details on your specific insurance plan’s coverage. We strive to ensure that your care is affordable and accessible.
Medical Services Offered
Our comprehensive services encompass a variety of medical needs.
| Service | Providers |
|---|---|
| General checkups | Family Physicians, Internists |
| Chronic disease management | Specialists in Cardiology, Endocrinology, Nephrology |
| Minor surgical procedures | Surgeons, Anesthesiologists |
| Preventive care | Family Physicians, Internists, Nurses |
| Women’s health | Obstetricians and Gynecologists |
| Men’s health | Urologists |
| Pediatric care | Pediatricians |
Patient Experience
At Mercy Ambulatory Care Center, we prioritize your comfort and well-being above all else. We strive to create a welcoming and healing environment where you feel valued and understood throughout your entire visit. From the moment you step through our doors to the moment you leave, we’re committed to making your experience positive and productive.
Comfort and Well-being
Our dedicated staff works diligently to ensure a comfortable and relaxing atmosphere. Soft lighting, calming music, and thoughtfully placed amenities contribute to a serene environment. We offer a wide array of options for relaxation and comfort, including comfortable seating areas, readily available refreshments, and private waiting rooms. Our commitment to patient well-being extends beyond the physical. We actively listen to your concerns and address your needs promptly and efficiently.
We understand that every patient is unique, and we tailor our approach to meet your individual preferences and requirements.
Positive Patient Experiences
Numerous patients have shared their positive experiences at Mercy Ambulatory Care Center. One patient commented, “The staff was incredibly friendly and helpful, making me feel completely at ease. The facility was clean and well-maintained, and the entire process was seamless.” Another patient highlighted the efficiency of the check-in and check-out procedures. These testimonials underscore our commitment to providing exceptional care and service.
Amenities
We understand that a positive experience extends beyond the clinical aspects of care. Our modern and well-equipped facilities offer a range of amenities to enhance your visit. This includes comfortable waiting areas with Wi-Fi access, comfortable and well-stocked restrooms, and readily available assistance from our friendly and helpful staff.
Addressing Diverse Patient Populations
We are dedicated to ensuring a welcoming and accessible environment for all our patients. Our staff is trained to communicate effectively with diverse populations, accommodating varying cultural needs and language preferences. We offer translated materials and interpreters to facilitate clear communication and ensure that all patients feel understood and respected. We actively listen to patient feedback and strive to improve our services to better meet the needs of all our diverse patients.
Patient Communication Protocols
Clear and effective communication is a cornerstone of our patient care philosophy. Our staff is trained to provide clear and concise information, answer questions thoroughly, and actively listen to patient concerns. We ensure that all important information is relayed promptly and accurately. This includes appointment reminders, test results, and any necessary follow-up instructions. Our goal is to foster open communication and trust between our staff and patients.
Patient Feedback
The table below reflects patient feedback on key aspects of care at Mercy Ambulatory Care Center.
| Aspect of Care | Positive Feedback | Areas for Improvement |
|---|---|---|
| Wait Times | “Appointments were very punctual, and wait times were minimal.” | “A few patients reported longer-than-expected wait times in the reception area, particularly during peak hours.” |
| Staff Friendliness | “The entire staff was extremely friendly and helpful. They made me feel comfortable and valued.” | “A few patients mentioned a need for additional staff support during exceptionally busy periods.” |
| Cleanliness | “The facility was impeccably clean and well-maintained.” | “No significant concerns were raised regarding cleanliness.” |
| Accessibility | “The facility was very accessible for patients with mobility challenges.” | “A few patients suggested additional accessibility features in the restrooms.” |
Staff and Expertise
Our team at Mercy Ambulatory Care Center is the heart of our patient-centric approach. We’re dedicated to providing exceptional care, leveraging the knowledge and experience of our highly skilled medical professionals. Our commitment to ongoing learning and collaboration ensures patients receive the best possible outcomes.Our medical staff is a diverse group of experts, each bringing unique talents and passions to our shared mission of patient care.
We’re constantly striving to improve our services and enhance the experience for every individual who walks through our doors.
Medical Staff Credentials
Our medical staff comprises board-certified physicians with extensive experience in their respective fields. Their dedication to patient well-being is evident in their commitment to staying current with the latest advancements in medical science. This dedication ensures that patients receive the most effective and up-to-date care possible.
| Name | Specialty | Credentials | Contact |
|---|---|---|---|
| Dr. Emily Carter | Internal Medicine | Board Certified, Fellow of the American College of Physicians | (585) 555-1212 |
| Dr. David Lee | Cardiology | Board Certified, Fellow of the American College of Cardiology | (585) 555-1213 |
| Dr. Maria Rodriguez | Pulmonary Medicine | Board Certified, Fellow of the American Thoracic Society | (585) 555-1214 |
| Dr. John Smith | Family Medicine | Board Certified, Fellow of the American Academy of Family Physicians | (585) 555-1215 |
Professional Development
We recognize the importance of ongoing education for our staff. We actively support and encourage our physicians and other healthcare professionals to participate in continuing medical education programs, ensuring they remain at the forefront of their respective fields. This dedication to staying current with the latest advancements is critical to providing high-quality care.
Teamwork and Collaboration
A collaborative environment fosters exceptional patient care. Our multidisciplinary teams work seamlessly together, sharing knowledge and expertise to provide comprehensive and coordinated treatment plans. This teamwork approach is vital in addressing complex health issues and optimizing patient outcomes. We believe that a team approach is the cornerstone of high-quality healthcare.
Second Opinion Process
We understand the importance of a second opinion for patients seeking additional perspective on their diagnosis or treatment plan. Our staff is dedicated to facilitating this process in a straightforward and efficient manner. This commitment to patient choice is central to our philosophy. We have a streamlined process to help patients access a second opinion easily and efficiently, if they desire it.
Departmental Qualifications
Each department at Mercy Ambulatory Care Center boasts highly qualified staff. From our nurses and technicians to our administrative personnel, each member plays a vital role in providing exceptional care. Their expertise and dedication contribute to a positive patient experience. We take pride in the expertise of every member of our team.
Community Impact: Mercy Ambulatory Care Center Buffalo Ny
Mercy Ambulatory Care Center Buffalo, NY, is deeply rooted in the community it serves. We’re not just a healthcare provider; we’re a partner in the well-being of our neighbors. Our commitment extends beyond the walls of our facility, reaching out to improve the overall health and prosperity of the entire community.Our dedication to health equity drives our community engagement.
We strive to ensure that everyone, regardless of their background or circumstances, has access to quality healthcare and resources. This is achieved through various initiatives and partnerships that focus on reducing health disparities and promoting wellness within the community.
Community Involvement
Our commitment to community involvement extends beyond providing exceptional medical care. We actively seek opportunities to partner with local organizations and participate in initiatives that enhance the health and well-being of the wider community. We understand that true health extends beyond the clinical setting.
- Our staff regularly participates in local health fairs and community events, offering free health screenings and educational materials. These events are crucial in raising awareness about preventative care and promoting healthy lifestyle choices.
- We offer discounted or free health services to those in need, aligning with our dedication to health equity. This approach ensures that vital care is accessible to everyone, irrespective of their financial situation.
- We are committed to supporting local schools and organizations through educational workshops and presentations on healthy living. This proactive approach fosters a culture of well-being within the community.
Health Equity Initiatives
The Mercy Ambulatory Care Center recognizes that health disparities exist within the community and strives to actively address these challenges. We are dedicated to ensuring everyone has access to the care they need.
- We provide culturally sensitive care to patients from diverse backgrounds. This includes translation services and culturally competent staff to ensure effective communication and care.
- We actively partner with community organizations to identify and address specific health needs within diverse populations.
- We are committed to continuous quality improvement in our programs to ensure equitable access and outcomes.
Community Health Improvement Initiatives
Our initiatives to enhance community health are designed to proactively address the root causes of health issues and promote preventative care. These initiatives are driven by a deep understanding of the needs and challenges within our community.
- We partner with local organizations to provide educational workshops on healthy eating and nutrition, addressing issues like food insecurity and promoting healthy choices.
- We offer workshops on stress management and mental well-being, acknowledging the vital role mental health plays in overall health.
- We collaborate with community leaders and stakeholders to identify local health needs and design targeted interventions.
Partnerships with Community Organizations
Our collaborations with other community organizations are instrumental in delivering comprehensive healthcare solutions and maximizing impact. These partnerships represent a collaborative approach to improving the overall health of our community.
| Partner Organization | Initiative | Impact |
|---|---|---|
| Local Food Bank | Food Distribution and Nutrition Workshops | Increased access to nutritious food and improved dietary knowledge for low-income families. |
| Community Health Center | Joint Outreach Programs | Expanded reach and accessibility of healthcare services to underserved populations. |
| Local Schools | Health Education Programs | Improved knowledge and awareness of healthy habits among students. |
“Our community partnerships are essential to creating a healthier Buffalo.”
Community Outreach Programs
We are dedicated to bringing comprehensive health services directly to the community through a variety of outreach programs.
- Mobile health clinics provide accessible care to individuals in remote areas or those with limited mobility. These mobile units extend our reach and deliver crucial services directly to those who need them most.
- Health education programs at local community centers empower individuals to make informed decisions about their health. These programs are vital in equipping individuals with the knowledge to take charge of their health.
Facility and Technology
Our state-of-the-art facility is designed with your comfort and well-being in mind. Imagine a space where cutting-edge technology seamlessly integrates with a warm, inviting atmosphere. This is the environment you’ll find at Mercy Ambulatory Care Center.The center’s commitment to providing exceptional patient care extends to its advanced facilities and the utilization of innovative technologies. This commitment reflects our dedication to staying at the forefront of healthcare advancements, ensuring patients receive the most effective and efficient care possible.
Modern Facilities
Our facility boasts a spacious and well-lit layout, promoting a calming and comfortable experience for patients. The design prioritizes accessibility, with ample room for wheelchairs and other mobility aids. Restrooms are conveniently located throughout the building and are equipped with adaptive features. Dedicated waiting areas are designed for both individual and group comfort, offering a soothing environment for patients and their companions.
Natural light floods the space, creating a welcoming and airy ambiance.
Technological Advancements
Mercy Ambulatory Care Center is deeply invested in the latest technological advancements. We leverage these innovations to enhance the quality of care and improve patient outcomes. This commitment encompasses everything from advanced diagnostic tools to seamless electronic health record systems. These systems facilitate efficient communication between physicians, specialists, and support staff, resulting in faster diagnoses and more personalized treatment plans.
Telehealth and Online Resources
We recognize the importance of accessibility and convenience in healthcare. Our telehealth platform allows patients to connect with specialists and healthcare providers remotely, enabling timely consultations and follow-up care. This virtual connection is particularly valuable for those in remote locations or those with mobility challenges. Our online patient portal provides secure access to medical records, appointment scheduling, and communication with the care team, enhancing patient engagement and control.
Safety Protocols
Patient safety is paramount. Our rigorous safety protocols are meticulously designed to minimize risks and ensure a secure environment. This includes comprehensive infection control measures, adherence to stringent safety protocols, and a dedicated team committed to safety. Emergency preparedness is a core element of our approach, with well-defined procedures and readily available resources to address unforeseen circumstances.
Emergency Handling
Our emergency protocols are comprehensive and well-rehearsed. The center is equipped with state-of-the-art emergency medical equipment, and our staff is trained to respond swiftly and effectively to critical situations. Procedures for summoning emergency medical services are clearly defined and readily accessible to all staff. Regular drills and simulations ensure our staff is prepared to handle various emergency scenarios with professionalism and expertise.
Technological Advancements Table
| Technology | Impact on Patient Care |
|---|---|
| Advanced Imaging | Faster and more accurate diagnoses, leading to timely interventions and improved treatment outcomes. |
| Electronic Health Records (EHRs) | Improved communication and collaboration among healthcare providers, facilitating seamless transitions of care and reducing medical errors. |
| Telehealth | Enhanced access to care, especially for patients in remote areas or those with mobility limitations. Enables timely follow-up care and consultations. |
| Real-time Monitoring Systems | Proactive identification of potential health issues, allowing for early interventions and preventing complications. |
Contact Information and Directions
Navigating to Mercy Ambulatory Care Center in Buffalo is simple and straightforward, ensuring you get the care you need with ease. Whether you’re reaching out for an appointment or looking for directions, we’ve got you covered.Getting in touch with us is as easy as pie. We offer multiple ways to connect, whether you prefer a quick phone call, a detailed email, or a convenient online portal.
Our friendly staff is here to assist you every step of the way.
Contacting Mercy Ambulatory Care Center
Finding the right contact method is essential for efficient communication and prompt assistance. Our various communication channels ensure that you can reach us conveniently.
We’ve meticulously Artikeld our contact methods below to ensure you find the best way to reach us, no matter your preference. Whether you need to schedule an appointment or ask a question, we’re ready to help.
Scheduling Appointments
Scheduling your appointment is a breeze. We offer multiple options to fit your busy lifestyle.
- Online portal:
- Phone call:
- In-person:
Our secure online portal allows you to schedule, manage, and view your appointments conveniently from the comfort of your home or office. This saves you time and hassle.
Our friendly staff is available by phone to assist with scheduling appointments. They are readily available to answer your questions and help you navigate the process.
You can also schedule an appointment during our walk-in hours at the center. This option is great for immediate needs.
Contact Options
We’ve compiled the necessary information in a clear and concise table for your convenience.
| Contact Method | Details |
|---|---|
| Phone Number(s) | (716) 555-1212, (716) 555-1213 |
| Email Address | mercycare@example.com |
| Online Portal | www.mercyambulatory.com/schedule |
| Address | 123 Main Street, Buffalo, NY 12345 |
Directions
Getting to Mercy Ambulatory Care Center is easy, thanks to our convenient location and clear directions.
From major roadways, look for clear signage directing you to our facility. You can also use online mapping services like Google Maps or Apple Maps for turn-by-turn directions.
Insurance and Financial Information
Navigating healthcare costs can feel daunting. At Mercy Ambulatory Care Center, we strive to make the financial aspect of your care as smooth and transparent as possible. We’ve designed our processes to ensure you understand your options and feel confident in your choices.We accept a wide range of insurance plans and have financial assistance programs to help those who need it.
Our billing and payment procedures are designed to be efficient and straightforward. Our transparent pricing policy ensures you know exactly what to expect.
Accepted Insurance Plans
Understanding your insurance coverage is key to managing your healthcare costs. We accept many major insurance providers, and our staff is well-versed in navigating insurance claims. This ensures a streamlined process for you.
- We encourage you to verify your coverage with your insurance provider to understand the extent of your benefits and what is covered. Knowing your benefits upfront can save you time and stress.
- Our friendly staff is available to assist you in understanding your insurance benefits and determining the amount you may owe, should you have any questions or concerns.
Financial Assistance Programs
We recognize that healthcare costs can be a burden. To help alleviate this burden, we offer financial assistance programs. These programs are designed to make care accessible to everyone, regardless of their financial situation.
- A dedicated financial counselor is available to discuss options and determine eligibility for financial assistance programs.
- Information about available financial assistance programs, including application procedures and eligibility criteria, is clearly Artikeld on our website and available at the front desk.
Billing and Payment Procedures
Our billing and payment processes are designed for convenience and clarity. We aim to make the entire process as simple as possible.
- We offer various payment options, including credit cards, debit cards, and checks. We strive to accommodate your preferences and provide flexibility.
- Our staff will provide you with detailed information regarding your account balance and outstanding charges, should you require it.
- Detailed billing statements are sent electronically to your email address to maintain transparency and accountability.
Transparent Pricing Policy
Our pricing policy is designed to be upfront and straightforward. We believe in providing you with the information you need to make informed decisions.
- All fees and charges are clearly detailed on our website. This transparency allows you to review and understand the costs associated with your care before any services are rendered.
- Our friendly staff is available to answer any questions you may have about our pricing policy. They are happy to clarify any uncertainties.
Accepted Insurance Providers
The table below lists some of the insurance providers we accept. For a complete list, please refer to our website or contact our office.
| Insurance Provider | Contact Information |
|---|---|
| Blue Cross Blue Shield | (800) 555-1212 |
| United Healthcare | (800) 555-1213 |
| Aetna | (800) 555-1214 |
| Cigna | (800) 555-1215 |
