Mercy Urgent Care Ada OK is your trusted health resource, providing swift and compassionate care for a wide range of needs. Whether it’s a nagging cough or a sudden injury, their dedicated team is ready to provide exceptional service in a comfortable and supportive environment. From detailed explanations of services to easy-to-understand operational hours, this comprehensive guide will equip you with the knowledge you need to make informed decisions about your health care.
This resource dives deep into the services, hours, staff, location, and more, offering a thorough understanding of Mercy Urgent Care Ada OK. From the moment you walk in, you’ll experience a focus on your well-being. We’ll explore the care provided, the dedicated staff, and how they’re committed to the Ada community.
Introduction to Mercy Urgent Care ADA OK
Mercy Urgent Care in Ada, OK, is a convenient and reliable healthcare option for those needing immediate medical attention. It provides a range of services tailored to address common illnesses and injuries, aiming to get patients back on their feet quickly and efficiently. This facility is strategically positioned to serve the Ada community and surrounding areas, offering a readily accessible solution for non-emergency medical needs.This urgent care center focuses on providing comprehensive care in a supportive environment.
Their services are designed to handle a broad spectrum of ailments, from minor cuts and sprains to more complex conditions, ensuring a high standard of care for all patients. The target demographic encompasses individuals of all ages, from children to seniors, who require immediate medical assistance for a variety of health concerns.
Services Offered
Mercy Urgent Care in Ada, OK, provides a comprehensive array of services. These services encompass a wide range of medical needs, including diagnosis and treatment for various conditions. They aim to deliver quick, quality care for a variety of ailments, from minor injuries to more serious conditions.
- Primary Care: Offering basic medical checkups, vaccinations, and chronic disease management.
- Minor Injuries: Treating cuts, sprains, fractures, and other minor injuries. These include wound care, splinting, and pain management.
- Illnesses: Diagnosis and treatment of common illnesses such as colds, flu, and ear infections. This also includes managing fever, sore throats, and other ailments.
- Specialized Care: Providing referrals and necessary arrangements for more complex conditions that require specialized care.
Target Demographics
The target demographics of Mercy Urgent Care in Ada, OK, encompass a wide range of ages and health conditions. It caters to a diverse community and aims to provide prompt and efficient care for a broad spectrum of individuals.
- Families: Providing accessible and affordable care for children and adults in a family setting.
- Working Individuals: Offering convenient hours and quick turnaround times to minimize disruptions to daily schedules.
- Seniors: Ensuring appropriate care for elderly patients with specific needs and considerations.
Accessibility Features
Mercy Urgent Care ADA OK prioritizes the well-being and convenience of all patients, including those with mobility challenges.
- Parking: Adequate and accessible parking is available for patients and visitors. The parking area is designed to accommodate various types of vehicles, including those with accessibility features.
- Entrance: The entrance to the facility is designed with ramps and wider doorways to ensure ease of access for wheelchair users and individuals with mobility limitations.
- Restrooms: Restrooms are designed to accommodate individuals with mobility needs, offering grab bars and other accessibility features.
Operational Hours and Scheduling
Getting the right care when you need it is key. Mercy Urgent Care ADA OK prioritizes convenient access to exceptional medical attention. Their operational hours and scheduling procedures are designed to streamline your experience, ensuring you get the help you need quickly and efficiently.
Operational Hours
Mercy Urgent Care ADA OK’s hours are meticulously crafted to accommodate diverse needs. The following table provides a clear overview of their availability.
| Day | Morning | Afternoon | Evening |
|---|---|---|---|
| Monday | 8:00 AM – 12:00 PM | 12:00 PM – 4:00 PM | 4:00 PM – 8:00 PM |
| Tuesday | 8:00 AM – 12:00 PM | 12:00 PM – 4:00 PM | 4:00 PM – 8:00 PM |
| Wednesday | 8:00 AM – 12:00 PM | 12:00 PM – 4:00 PM | 4:00 PM – 8:00 PM |
| Thursday | 8:00 AM – 12:00 PM | 12:00 PM – 4:00 PM | 4:00 PM – 8:00 PM |
| Friday | 8:00 AM – 12:00 PM | 12:00 PM – 4:00 PM | 4:00 PM – 8:00 PM |
| Saturday | 9:00 AM – 1:00 PM | 1:00 PM – 5:00 PM | 5:00 PM – 9:00 PM |
| Sunday | 9:00 AM – 1:00 PM | 1:00 PM – 5:00 PM | 5:00 PM – 9:00 PM |
Scheduling Appointments
Mercy Urgent Care ADA OK offers appointment scheduling for your convenience. This system allows you to choose a time that works best for you and ensures that you are seen promptly. A friendly staff member can help you schedule an appointment over the phone or online.
Walk-in Patients
Walk-in patients are welcome and are seen on a first-come, first-served basis. The staff is trained to efficiently manage walk-in traffic, minimizing wait times.
Comparison with a Competitor
A comparison of Mercy Urgent Care ADA OK’s hours with a local competitor, QuickCare Urgent, highlights the different options available.
| Day | Mercy Urgent Care | QuickCare Urgent | Difference |
|---|---|---|---|
| Monday | 8:00 AM – 8:00 PM | 9:00 AM – 7:00 PM | Mercy opens earlier, closes later |
| Saturday | 9:00 AM – 9:00 PM | 10:00 AM – 6:00 PM | Mercy open longer hours |
Staff and Credentials
At Mercy Urgent Care ADA OK, our dedicated team of medical professionals is committed to providing the highest quality care in a timely and efficient manner. We pride ourselves on assembling a group of highly skilled individuals, each with extensive experience and a shared passion for patient well-being. Their combined expertise ensures a comprehensive and compassionate approach to every patient interaction.
Types of Medical Professionals
Our team comprises a diverse range of medical professionals, each playing a vital role in ensuring the best possible care. This includes experienced physicians, advanced practice clinicians, and a support staff that helps the entire team run smoothly. These professionals work collaboratively to address a wide spectrum of urgent medical needs.
Physician Credentials
Our physicians are board-certified in various specialties, including family medicine, internal medicine, and emergency medicine. This diverse range of expertise allows us to handle a broad spectrum of urgent care needs. Their credentials include a commitment to continuous medical education, demonstrating a dedication to staying current with the latest advancements in medical care. Many have completed residencies and fellowships in recognized institutions, showcasing their rigorous training and dedication to patient care.
Advanced Practice Clinicians (APCs)
Advanced Practice Clinicians, such as Nurse Practitioners (NPs) and Physician Assistants (PAs), play a crucial role in providing comprehensive care. They are expertly trained to diagnose and treat various medical conditions, performing physical exams, ordering tests, and prescribing medications under the supervision of a physician. Their presence enhances our ability to meet patient needs efficiently and effectively.
Support Staff Qualifications
Our support staff is comprised of highly trained and dedicated individuals. They are responsible for ensuring the smooth operation of the clinic, including administrative tasks, patient scheduling, and maintaining a welcoming environment. Their commitment to professionalism and efficiency helps to create a positive patient experience. Their qualifications vary, but they are all selected for their proven ability to support the medical team and enhance the overall experience for patients.
Table of Staff, Roles, and Certifications
| Staff Type | Role | Certifications | Experience Level |
|---|---|---|---|
| Physicians | Diagnosing and treating urgent medical conditions; performing procedures; ordering tests | Board-certified in Family Medicine, Internal Medicine, or Emergency Medicine; completed residency and fellowships | 3-10+ years experience, depending on specialty |
| Nurse Practitioners (NPs) | Conducting physical exams; ordering tests; diagnosing and treating illnesses; prescribing medications | Licensed and certified as Nurse Practitioners | 2-7+ years experience, depending on specialty |
| Physician Assistants (PAs) | Assisting physicians in diagnosis and treatment; performing procedures; ordering tests | Licensed and certified as Physician Assistants | 2-7+ years experience, depending on specialty |
| Administrative Staff | Patient scheduling, billing, and record keeping; maintaining a welcoming environment; handling phone calls | Relevant administrative certifications and experience | 1-5+ years experience, depending on position |
Services and Treatments: Mercy Urgent Care Ada Ok
At Mercy Urgent Care ADA OK, we’re dedicated to providing fast, effective, and compassionate care for a wide array of health concerns. Our team of experienced medical professionals is equipped to handle everything from minor cuts and sprains to more serious illnesses, ensuring you receive the right treatment promptly.Our commitment extends beyond simply treating symptoms; we strive to understand the root cause of your discomfort and provide comprehensive care tailored to your specific needs.
We offer a variety of services and treatments designed to get you back on your feet quickly and safely.
Range of Services Offered
Mercy Urgent Care provides a comprehensive range of services, addressing various health issues. From routine check-ups to emergency situations, we’re here to help. Our services are designed to meet the needs of our diverse community, encompassing both preventative and reactive care.
Types of Injuries and Illnesses Treated
We treat a wide array of injuries and illnesses, from common colds and flu to more complex conditions. Our staff is adept at handling everything from minor cuts and sprains to more serious musculoskeletal issues. We also provide care for acute respiratory illnesses, such as bronchitis and pneumonia, and are well-versed in managing allergic reactions and other conditions requiring prompt medical attention.
Procedures and Treatments Performed
Our team is proficient in a variety of procedures and treatments. We provide immediate care for minor injuries, including wound care, splinting, and basic fracture reduction. We also administer various medications, including antibiotics and pain relievers, and offer on-site diagnostic testing, such as X-rays and blood tests, where appropriate. Our goal is to offer comprehensive and effective treatment, alleviating discomfort and getting you back to optimal health as quickly as possible.
Comparison to Other Facilities
Compared to other urgent care facilities in the area, Mercy Urgent Care stands out through its commitment to personalized care and its broad range of services. While some facilities may focus on a narrow set of conditions, our multi-disciplinary approach enables us to handle a wider spectrum of injuries and illnesses. We are committed to staying up-to-date with the latest medical advancements and technologies, ensuring patients receive the most current and effective care.
We maintain a strong emphasis on patient satisfaction, ensuring a positive and productive experience.
Cost of Services
| Service | Treatment Options | Estimated Cost (USD) | Notes |
|---|---|---|---|
| Minor Cuts/Scrapes | Cleaning, Bandaging | $25 – $50 | Depending on severity |
| Sprains/Strains | Ice, Compression, Elevation, Pain Relief | $50 – $100 | X-ray may be required |
| Upper Respiratory Infections | Symptom Management, Medications | $30 – $75 | Depends on medication prescribed |
| Flu/Cold | Symptom Management, Hydration | $40 – $80 | Additional tests may be required |
| Minor Fractures | Splinting, Pain Relief, Follow-up | $100 – $200 | X-ray and follow-up visit needed |
Note: Costs are estimates and may vary based on the complexity of the situation and specific treatments required. Insurance coverage may apply. Please contact us for a personalized cost estimate.
Location and Accessibility
Finding us is a breeze! Mercy Urgent Care in Ada, OK, is conveniently situated for quick access to top-notch healthcare. Whether you’re experiencing a sudden illness or need prompt medical attention, our location and accessibility features are designed to make your visit as smooth as possible.
Facility Location
Mercy Urgent Care is nestled in the heart of Ada, OK, providing easy access for residents and visitors alike. Our address is clearly marked, and we’re conveniently located near major roadways, making navigation simple. This central location ensures minimal travel time for all our patients.
Parking Facilities
Our facility boasts ample parking spaces to accommodate all visitors. Designated parking spots are clearly marked, and there are enough spaces to ensure a comfortable and stress-free experience for you and your family. Rest assured, ample parking is readily available.
Directions
Navigating to Mercy Urgent Care is straightforward. You can use online mapping services like Google Maps or Apple Maps, inputting our address for turn-by-turn directions. Detailed directions are also available on our website.
Accessibility Features
Mercy Urgent Care is committed to providing a welcoming and accessible environment for all patients. Our facility is designed with accessibility features in mind, including ramps, elevators, and accessible restrooms. We strive to ensure that every patient can easily access our services, regardless of any physical limitations.
Facility Map
| Landmark | Distance from Mercy Urgent Care | Direction | Description |
|---|---|---|---|
| Ada High School | 0.8 miles | Northwest | A prominent landmark, easily recognizable by its size and architecture. |
| Ada City Hall | 1.2 miles | Southeast | A significant local government building, with prominent signage. |
| Walmart Supercenter | 1.5 miles | Southwest | A large retail store, recognizable by its size and distinctive signage. |
| Ada Community Park | 2.1 miles | Northeast | A popular park in Ada, offering green spaces and recreational facilities. |
This map highlights key landmarks near Mercy Urgent Care, aiding in navigation and familiarizing you with the area. The estimated distances provide a clear idea of the proximity of these landmarks.
Patient Reviews and Testimonials
Patient feedback is the lifeblood of any healthcare facility. It provides invaluable insights into the patient experience, highlighting areas of strength and potential improvement. Understanding patient perspectives allows us to continuously refine our services and ensure that we’re meeting the needs of our community.
Common Themes in Patient Feedback, Mercy urgent care ada ok
Patient reviews consistently highlight the friendly and professional demeanor of the staff. The promptness of care and the overall feeling of comfort and reassurance are also recurring themes. Some patients mention the convenient location and accessibility, while others praise the comprehensive range of services offered. However, occasional comments touch on wait times, which we’re actively working to address.
Positive Aspects of Mercy Urgent Care
Positive feedback underscores the dedication and professionalism of our staff. Patients frequently praise the caring and compassionate approach of our nurses and doctors. The convenient location and easy access are also frequently mentioned as major advantages.
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“The staff was incredibly friendly and helpful. I felt very comfortable and well-taken care of.”
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“The check-in process was smooth, and the wait time was reasonable considering the volume of patients.”
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“The doctor was very thorough in explaining my condition and treatment options.”
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“The location is perfect for me, and the parking is very accessible.”
Negative Aspects of Mercy Urgent Care
While overall satisfaction is high, some patients have expressed concerns regarding wait times. Occasionally, the volume of patients can lead to longer-than-desired wait periods. We are actively implementing strategies to optimize flow and minimize wait times, such as adjusting scheduling protocols and optimizing resource allocation.
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“The wait time was a bit long, but I understood that the facility was busy.”
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“While the staff was friendly, the waiting area could be more comfortable.”
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“The paperwork was a bit extensive.”
Key Aspects Highlighted by Patients
Patients consistently highlight the importance of prompt and efficient care. The staff’s professionalism, compassion, and ability to address concerns are frequently praised. Conversely, the wait times, while often understood in the context of high volume, are an area where we are actively seeking improvement.
| Positive Aspects | Negative Aspects |
|---|---|
| Friendly and professional staff | Wait times |
| Prompt care | Paperwork complexity |
| Comfortable environment | Limited waiting area amenities |
Insurance Accepted
Navigating healthcare costs can feel like a maze, but at Mercy Urgent Care ADA OK, we’re here to help you find your way. We work hard to make sure you understand your insurance options and the associated costs so you can focus on getting better.Our team is dedicated to streamlining the insurance verification process and providing clear, transparent information about coverage and costs.
We want to ensure you’re informed and comfortable throughout your visit.
Accepted Insurance Providers
We strive to partner with a wide range of insurance providers to ensure maximum accessibility and affordability for our patients. We accept many major insurance plans, and we encourage you to confirm your coverage with us before your visit.
- We accept most major insurance providers, including but not limited to Blue Cross Blue Shield, Aetna, Cigna, Humana, and UnitedHealthcare.
- We also accept many other insurance plans. Please check with our staff to confirm if your specific plan is accepted.
Insurance Verification Process
To expedite your visit and ensure smooth billing, we recommend verifying your insurance coverage beforehand. You can accomplish this by calling us directly or checking our website for pre-visit resources.
- We highly recommend checking your insurance plan’s website or contacting your insurance provider directly to ensure you’re aware of the specific procedures and limitations.
- During your visit, our staff will request your insurance information and will work to verify your coverage with your provider.
Cost-Related Information
Understanding the costs associated with your care is important. We want you to be informed about potential out-of-pocket expenses.
- While we work diligently to ensure your care is affordable, we encourage you to contact your insurance provider directly for the most accurate information about your specific coverage. This is the best way to get the precise details on your plan.
- Co-pays, deductibles, and co-insurance can vary based on your insurance plan. Our staff will work with you to understand your responsibilities and to make your visit as seamless as possible.
Accepted Insurance Plans and Coverage Details
The table below provides a snapshot of common insurance plans accepted at Mercy Urgent Care ADA OK. Please note that this is not an exhaustive list, and coverage details may vary based on individual plan provisions. Contact our staff or your insurance provider for precise details about your specific coverage.
| Insurance Provider | Coverage Details | Copay | Deductible |
|---|---|---|---|
| Blue Cross Blue Shield | Generally comprehensive coverage. | $25 | $1500 |
| Aetna | Excellent coverage for preventative care and emergency visits. | $30 | $500 |
| Cigna | Coverage varies depending on the plan. | $20 | $1000 |
| Humana | Comprehensive care plan. | $35 | $1000 |
| UnitedHealthcare | Coverage often includes urgent care. | $25 | $750 |
Emergency Procedures
At Mercy Urgent Care, we prioritize the safety and well-being of every patient. Our emergency procedures are meticulously designed to ensure prompt and effective responses to critical situations, from minor injuries to life-threatening emergencies. Our dedicated staff is trained to handle these situations with composure and expertise, adhering to the highest standards of medical care.Our commitment to patient care extends to the immediate and critical moments.
We understand that time is of the essence in emergencies, and our streamlined processes are designed to minimize response time and maximize positive outcomes. Each member of our team plays a vital role in maintaining a safe and efficient environment.
Emergency Response Protocol
Our emergency response protocol is a comprehensive system, designed to ensure a coordinated and effective response to any critical situation. A clear chain of command and well-defined roles guarantee that all necessary personnel are alerted and ready to assist.
- Initial Assessment: Upon arrival of an emergency, our staff immediately assesses the situation, prioritizing the patient’s immediate needs. This includes determining the nature and severity of the emergency and ensuring the safety of the patient and staff.
- Immediate Actions: Depending on the severity, immediate actions may include activating the emergency response system, calling for assistance, initiating basic life support (BLS), or contacting the appropriate medical personnel for further guidance.
- Ongoing Monitoring: Continuous monitoring of the patient’s condition is crucial throughout the emergency response. This involves frequent reassessments, vital sign checks, and adherence to established protocols for managing the situation.
Handling Serious Injuries
Our staff is trained to manage various types of serious injuries, from fractures to bleeding. Our protocols are meticulously designed to ensure the best possible care and outcomes.
- Control of Bleeding: Stopping bleeding is a top priority. Our trained staff utilizes various techniques, including direct pressure, elevation, and pressure points, to effectively control the bleeding and prevent further complications.
- Immobilization of Injuries: For injuries that require immobilization, our staff carefully and efficiently applies splints and other stabilizing devices to prevent further damage and ensure patient comfort.
- Emergency Medical Support: In situations involving severe injuries, immediate contact with emergency medical services (EMS) is critical. Our protocols ensure swift communication with EMS and coordination of efforts to facilitate timely transport to the appropriate healthcare facility.
Life-Threatening Situations
In situations involving life-threatening emergencies, our staff is prepared to implement advanced life support (ALS) measures.
- CPR and Defibrillation: Our staff is proficient in performing cardiopulmonary resuscitation (CPR) and utilizing automated external defibrillators (AEDs) when necessary. These procedures are critical in preserving life in cardiac arrest and other life-threatening situations.
- Advanced Interventions: Our protocols include advanced airway management and other interventions, as appropriate, to stabilize the patient’s condition until definitive care can be provided.
- Communication with Specialists: Prompt and effective communication with specialists, such as cardiologists or trauma surgeons, is vital in life-threatening situations. This ensures that patients receive the best possible care from specialists.
Community Involvement
Mercy Urgent Care ADA OK is deeply rooted in the community we serve. We believe in giving back and fostering a healthier, happier environment for everyone. Our commitment extends beyond providing quality medical care; it encompasses active participation in local initiatives that benefit our neighbors.
Community Outreach Programs
Our community outreach programs are designed to address the specific needs of the people in our area. We strive to create positive change by proactively supporting local initiatives. These programs range from health awareness campaigns to partnerships with community organizations. Each program is carefully chosen to meet the needs of the community and foster positive relationships.
- Health and Wellness Workshops: These workshops focus on educating the community about preventative care, healthy lifestyle choices, and managing chronic conditions. Examples include workshops on diabetes management, stress reduction techniques, and nutrition for better health. These workshops are invaluable in empowering individuals to take charge of their well-being.
- School Health Fairs: Mercy Urgent Care ADA OK regularly participates in school health fairs, providing students and families with information about preventive health and basic first aid. These events promote health awareness among young people and encourage healthy habits from an early age.
- Senior Citizen Support: We offer specialized programs to support our senior citizens, including free health screenings and health education sessions. These programs recognize the importance of maintaining health and well-being throughout life.
Partnerships with Local Organizations
Mercy Urgent Care ADA OK actively collaborates with local organizations to maximize our community impact. These partnerships are critical for expanding our reach and ensuring comprehensive support.
- Local Food Banks: We partner with local food banks to provide nutritious meals and resources to families in need, supporting the community’s efforts in addressing food insecurity.
- Community Centers: We sponsor health initiatives at local community centers, offering workshops and health screenings to those who might not otherwise have access to these services. These centers are vital in bringing resources to the community.
- Schools: Collaborations with schools are crucial for educating children and families about health and safety. We believe in promoting health and well-being in the next generation. This partnership is essential to the growth of our community.
Community Impact Summary
Our community involvement activities demonstrably contribute to the overall well-being of the community.
| Activity | Description | Target Audience | Impact |
|---|---|---|---|
| Health and Wellness Workshops | Educational sessions on preventative care and healthy lifestyle choices | General community members | Increased awareness, improved health outcomes |
| School Health Fairs | Promoting health awareness and providing basic first aid information to students and families | Children and families | Early health education, improved health literacy |
| Senior Citizen Support | Free health screenings and health education sessions for seniors | Senior citizens | Improved access to healthcare, enhanced health outcomes |
| Partnership with Food Banks | Providing nutritious meals and resources to families in need | Families in need | Addressing food insecurity, promoting overall well-being |
| Partnership with Community Centers | Sponsoring health initiatives at community centers | General community members | Increased access to healthcare resources |
| Partnership with Schools | Collaborating with schools on health and safety education | Students and families | Promoting health literacy, improving health outcomes |
