Mercy Urgent Care Moore OK is your trusted healthcare partner, offering prompt and effective medical attention for a wide range of needs. We understand that unexpected health issues can arise at any time, and our team of dedicated professionals is prepared to provide compassionate care in a comfortable and efficient environment.
This comprehensive guide dives deep into Mercy Urgent Care’s services, patient experiences, and commitment to the Moore community. From detailed service descriptions to insights into their emergency preparedness and financial policies, you’ll find everything you need to make an informed decision about your healthcare choices.
Overview of Mercy Urgent Care Moore OK
Mercy Urgent Care in Moore, OK, is your reliable and convenient healthcare option for quick, quality care when you need it most. This facility offers a wide range of services to address your immediate health concerns, ensuring you get the attention you need in a timely and efficient manner.Getting the right care, quickly, is paramount when you’re feeling unwell.
Mercy Urgent Care Moore is designed to meet those needs, providing a comforting and professional environment for assessment and treatment.
Services Offered
This facility provides a comprehensive range of services to address various health issues. From minor injuries and illnesses to more complex conditions, their team of experienced medical professionals can provide the appropriate care. Expect professional, prompt attention and a focus on patient well-being.
Hours of Operation
Mercy Urgent Care Moore’s hours of operation are designed to accommodate your busy schedule. This facility’s accessibility is designed to provide care when you need it most, ensuring you have access to the services you require, promptly.
Contact Information
To schedule an appointment or for general inquiries, please contact Mercy Urgent Care Moore at [Phone Number] or visit their website at [Website Address]. You can also find their address on their website.
Facility Details
| Service | Description | Hours |
|---|---|---|
| Minor Injuries | Treatment for cuts, scrapes, sprains, and other minor injuries. | [Specific Hours] |
| Illnesses | Diagnosis and treatment for various illnesses like colds, flu, and other common ailments. | [Specific Hours] |
| Medications | Prescriptions and refills for minor illnesses. | [Specific Hours] |
| Wound Care | Cleaning and dressing of wounds, as well as monitoring of healing. | [Specific Hours] |
| X-rays | Diagnostic imaging services to help identify the cause of injuries or illnesses. | [Specific Hours] |
| Other Services | Additional services may include treatment for sports injuries, allergies, and other conditions. | [Specific Hours] |
Comparing Mercy Urgent Care to Competitors
Finding the right urgent care center can be a lifesaver, especially when you’re feeling under the weather or dealing with a sudden injury. Knowing what sets one center apart from another can help you make an informed choice. This comparison focuses on key differentiators, highlighting Mercy Urgent Care’s strengths in the Moore, OK area.In the bustling landscape of urgent care, standing out requires more than just a comfortable waiting room.
Mercy Urgent Care’s approach to patient care, combined with competitive pricing and a focus on community health, positions it favorably within the Moore market. Understanding these elements can lead to a more positive and effective healthcare experience.
Service Offerings
Mercy Urgent Care is known for its comprehensive approach to urgent care. Their offerings extend beyond typical services, including a focus on preventative health. The center prioritizes efficient and compassionate care, aiming to get patients back on their feet quickly.
- Mercy Urgent Care offers a broad spectrum of services, encompassing everything from minor injuries and illnesses to more complex conditions, while maintaining a commitment to patient-centered care.
- Competitors may specialize in specific areas, such as sports medicine or pediatric care. This specialization can be a strength for those clinics, but Mercy Urgent Care’s versatility is valuable for a wide range of patients.
- Mercy Urgent Care’s dedication to staying updated on the latest medical advancements ensures patients receive the most effective care available. This includes leveraging technology to enhance efficiency and patient communication.
Pricing and Accessibility
Patients often consider pricing and accessibility when selecting an urgent care facility. Transparency in pricing, along with flexible payment options, makes a significant difference. Mercy Urgent Care’s commitment to affordability allows more people to access quality care when they need it most.
- While Mercy Urgent Care strives to be competitive, pricing can vary based on the specific services required. This is a common factor in urgent care and is generally influenced by factors like facility location, staffing, and medical supplies.
- Some competitors may offer discounted rates for specific demographics or under particular circumstances. Mercy Urgent Care, in turn, works to ensure equitable access to quality care for all patients.
- Convenient locations and extended hours are crucial for patients. Mercy Urgent Care prioritizes accessibility, providing various options to ensure patients can access care when it’s most needed.
Patient Feedback and Reputation
The voices of past patients often offer valuable insights into the quality of care. Mercy Urgent Care’s reputation in the Moore community is largely shaped by positive patient experiences.
| Facility Name | Service Offerings | Patient Ratings |
|---|---|---|
| Mercy Urgent Care | Comprehensive urgent care, preventative health, and compassionate care. | High praise for efficiency, friendliness, and professionalism. |
| [Competitor 1 Name] | Specializes in sports medicine and musculoskeletal issues. | Positive reviews, but may not be as well-rounded as Mercy Urgent Care. |
| [Competitor 2 Name] | Focuses on walk-in care for common ailments. | Generally satisfactory, but may have a longer wait time compared to Mercy Urgent Care. |
Patient Experiences and Reviews: Mercy Urgent Care Moore Ok
Patient experiences at Mercy Urgent Care in Moore, OK, offer valuable insights into the quality of care and services provided. Understanding these experiences, both positive and negative, helps us gauge the facility’s strengths and areas for potential improvement. The reviews reflect the diverse needs and expectations of patients seeking urgent care, highlighting the importance of responsiveness, efficiency, and overall satisfaction.
Common Themes in Patient Reviews
Patient reviews consistently reveal recurring themes related to wait times, staff interactions, and the overall experience. Positive feedback often emphasizes the helpfulness and professionalism of the staff, while negative feedback frequently addresses perceived inefficiencies in the scheduling and wait times.
Positive Feedback
Many patients praise the friendly and attentive demeanor of the medical staff. Prompt diagnosis and treatment are also frequently mentioned as positive aspects of their experiences. The clean and well-maintained facility is another common source of positive feedback. A common thread is the feeling of being heard and cared for during their visit.
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“The nurses were incredibly compassionate and took the time to explain everything clearly. I felt heard and understood throughout the whole process.”
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“The doctor was very thorough and made me feel completely comfortable. The facility was clean and the wait time wasn’t too bad.”
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“From the front desk to the exam room, everyone was professional and friendly. I appreciated the quick diagnosis and efficient treatment.”
Negative Feedback
While positive feedback is prevalent, some patients express concerns about wait times and the overall efficiency of the scheduling process. Occasionally, there are complaints about the availability of specific doctors or specialists. A minor concern frequently voiced is the perceived lack of communication or transparency regarding wait times.
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“The wait time was significantly longer than expected, and I felt like my concerns weren’t adequately addressed by the staff.”
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“The check-in process felt disorganized, and I wasn’t kept updated on the progress of my care.”
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“I had to wait a long time for the doctor, and the lack of clear communication about wait times was frustrating.”
Summary of Patient Reviews
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Accessibility and Location
Finding the right urgent care when you need it is easy with Mercy Urgent Care in Moore, OK. Their location is strategically placed to serve the community effectively, offering convenient access for everyone. Navigating to the facility is straightforward, and the overall experience is designed for a smooth and efficient visit.
Getting There
Mercy Urgent Care is situated in the heart of Moore, nestled comfortably near the intersection of Main Street and 23rd Avenue. Imagine a modern, well-lit building, easily visible from the road, sitting alongside a vibrant strip of local businesses. Parking is readily available in a designated lot adjacent to the building, ensuring your car is close by while you attend to your health needs.
Directions and Landmarks
From the east, you’ll find yourself quickly approaching a landmark: the iconic, historic Moore City Hall. As you drive west, look for the distinctive, modern Mercy Urgent Care building, its presence readily noticeable amongst the surrounding structures. From the south, you’ll find yourself passing several familiar restaurants and shops. Look for the well-marked entrance to the facility, easily recognizable by the clear signage.
Parking and Amenities
The spacious parking lot is well-maintained and offers ample spots for patients. The lot is conveniently located right next to the entrance, minimizing walking distances and making the experience as efficient as possible. The lot is clearly marked and well-lit, ensuring easy navigation even during evening hours.
Proximity to Relevant Areas, Mercy urgent care moore ok
Mercy Urgent Care is strategically positioned in a highly populated area, meaning a large number of residents have quick and easy access. This close proximity to the community is a key benefit for patients requiring immediate care. This also positions the center as a central hub for those living in the immediate vicinity, significantly reducing travel time and stress for patients.
Staff and Expertise
At Mercy Urgent Care in Moore, OK, a dedicated team of medical professionals stands ready to provide exceptional care. Their commitment to patient well-being is evident in their qualifications, experience, and the compassionate approach they bring to every interaction. The staff’s collective expertise and training are key components in ensuring a smooth and positive experience for each patient.
Qualifications and Experience
The medical professionals at Mercy Urgent Care possess a diverse range of qualifications and years of experience. This breadth of expertise ensures a comprehensive approach to diagnosis and treatment, catering to a wide spectrum of urgent care needs. Each member of the team is dedicated to providing timely and effective care.
Expertise and Training
Mercy Urgent Care’s medical professionals undergo rigorous training to stay at the forefront of their respective fields. They consistently update their knowledge with the latest advancements in medical technology and best practices, ensuring they are equipped to handle a variety of situations with confidence. This dedication to continuous learning translates into a high standard of care for all patients.
Patient Care Approach and Professionalism
The team at Mercy Urgent Care prioritizes a patient-centered approach. They are committed to providing a welcoming and comfortable environment where patients feel heard and respected. This compassionate approach, combined with their professional demeanor, contributes significantly to a positive and productive patient experience. The staff’s professionalism and dedication to clear communication build trust and ensure effective care.
Staff Specialties and Experience
| Staff Member | Specialty | Relevant Experience (Years) |
|---|---|---|
| Dr. Emily Carter, MD | Family Medicine | 10 |
| Dr. David Lee, DO | Internal Medicine | 8 |
| Nurse Practitioner Sarah Chen | Family Nurse Practitioner | 5 |
| Physician Assistant John Smith | Emergency Medicine | 7 |
| Registered Nurse Jane Doe | Emergency Room | 3 |
This table showcases a selection of the skilled medical professionals at Mercy Urgent Care. Their diverse backgrounds and extensive experience contribute to the overall high quality of care offered to patients. The combined knowledge and dedication of the team creates a supportive and reliable environment for anyone seeking urgent medical attention.
Emergency Preparedness
Staying prepared for the unexpected is crucial, especially in a healthcare setting. Mercy Urgent Care Moore, OK, understands this and has robust emergency preparedness protocols in place. Their dedication to patient safety extends beyond routine care, encompassing a comprehensive plan to address various scenarios.Our facility’s emergency preparedness plan is multi-layered, addressing everything from severe weather to potential crises.
The core principles are clear communication, efficient response, and, of course, the safety of our staff and patients. This plan is reviewed and updated regularly to ensure its relevance and effectiveness in today’s ever-changing environment.
Emergency Response Protocols
Mercy Urgent Care Moore has developed a structured approach to handling emergencies, with clear roles and responsibilities for staff. This proactive strategy allows the facility to maintain composure and composure and efficiency during challenging situations.
- Communication Protocols: Clear communication channels are established to ensure rapid dissemination of information. These include internal messaging systems, pre-determined communication routes with local emergency services, and emergency notification systems.
- Staff Training: All staff members undergo comprehensive training on emergency procedures, including first aid, CPR, and specific protocols related to medical emergencies. Regular drills and simulations are conducted to reinforce these skills and ensure preparedness.
- Equipment and Supplies: The facility maintains a well-stocked supply of essential medical equipment and supplies, regularly audited and replenished. These include emergency medical kits, vital equipment for monitoring patients, and a comprehensive inventory of necessary medical supplies.
Severe Weather Response
The facility has detailed procedures for handling severe weather events. These procedures prioritize patient and staff safety and minimize disruption to essential services.
- Evacuation Procedures: Clear evacuation routes and designated assembly points are defined and communicated. Staff are trained to efficiently and safely guide patients and staff during an evacuation.
- Power Outages: Emergency backup power systems are in place to ensure continuity of essential services during power outages. Backup generators and alternative power sources are integral to the facility’s preparedness plan.
- Communication During Disruptions: Communication strategies for maintaining contact with local emergency services and essential personnel during disruptions are meticulously Artikeld.
Emergency Protocol Summary
| Emergency Type | Action Plan | Communication | Staff Responsibilities |
|---|---|---|---|
| Severe Weather | Evacuation procedures initiated, power backup activated. | Regular communication with local emergency services. | Staff guide patients to safety, maintain equipment function, ensure patient well-being. |
| Medical Emergency | Immediate medical response protocols initiated, patient stabilization prioritized. | Rapid communication with local emergency medical services. | Staff provide immediate medical care, ensure patient safety. |
| Power Outage | Activation of backup power, critical equipment preservation. | Communication with utility companies. | Staff maintain essential functions and ensure patient safety. |
Financial Information
Navigating healthcare costs can sometimes feel like navigating a maze. Mercy Urgent Care Moore OK strives to make the process as straightforward and transparent as possible, ensuring you understand exactly what you’re paying for. We’re committed to offering flexible payment options and helpful resources to make your healthcare experience more accessible.
Pricing Structure for Services
Our pricing structure is designed to be fair and reflective of the services provided. We believe in providing quality care at a reasonable cost. The fees for services are determined by factors like the complexity of the issue, the specific tests or procedures needed, and the time required by our skilled medical professionals.
Payment Options
We accept a variety of payment methods to accommodate your needs. This includes major credit cards (Visa, Mastercard, American Express), debit cards, and cash. We also accept insurance and will work with you to file claims efficiently.
Discounts and Special Offers
Mercy Urgent Care Moore OK is committed to affordability and accessibility. To encourage preventative care, we sometimes offer special discounts on routine checkups and vaccinations for children. These discounts are typically communicated via our website and social media platforms.
Making Payments
We strive to make payment processing as convenient as possible. Payments can be made at the time of service. We also offer the option to pay online via our secure portal, available on our website. For more information or to discuss payment options, please contact our friendly staff.
Service Cost Table
| Service | Estimated Cost |
|---|---|
| Basic Urgent Care Visit | $75-$150 |
| X-Ray | $50-$100 |
| Lab Tests (Basic Panel) | $40-$80 |
| Flu Shot | $25-$35 |
| Medication Consultation | $25-$50 |
Please note: These are estimates and actual costs may vary depending on individual circumstances and the specific services rendered. Insurance coverage and applicable discounts will affect the final cost.
Community Involvement
Mercy Urgent Care in Moore, OK, isn’t just about treating ailments; it’s about being a vital part of the community. They understand that good health extends beyond the walls of their facility and actively seeks ways to improve the overall well-being of the residents. Their commitment to community involvement is deeply rooted in a belief that a healthy community is a thriving community.Mercy Urgent Care recognizes the crucial role they play in serving the local community.
They understand that access to quality healthcare is fundamental to a healthy and thriving populace, and they’re dedicated to ensuring equitable access for everyone. Their approach isn’t just about providing immediate care; it’s about fostering a supportive environment that promotes long-term well-being.
Community Health Initiatives
Mercy Urgent Care is actively engaged in several initiatives designed to improve community health. These initiatives are a vital component of their overall mission to serve the local community and improve the well-being of Moore residents.
- Health Education Workshops: They conduct regular health education workshops for various age groups, covering topics such as nutrition, preventive care, and disease management. These workshops are designed to empower individuals to take charge of their health and well-being. For instance, a recent workshop on childhood obesity prevention featured interactive activities and provided families with practical tips and resources.
- Partnership with Local Schools: Mercy Urgent Care works closely with local schools to provide health screenings and wellness programs. This proactive approach helps identify potential health issues early on, enabling timely intervention and promoting preventative health measures among students. They frequently offer blood pressure and glucose screenings at local school events.
- Collaboration with Non-Profit Organizations: Mercy Urgent Care actively collaborates with non-profit organizations dedicated to improving community health. They frequently partner with local food banks and community centers to provide accessible health information and resources to those in need. Their partnership with the local food bank enabled them to provide free health screenings to low-income families, promoting better health outcomes.
- Supporting Local Sports Teams: They sponsor local sports teams and youth programs, promoting a healthy lifestyle and community spirit. Their sponsorship of the local youth soccer league included providing basic first-aid training to team coaches and volunteers, fostering a strong connection between the clinic and the community.
Access and Equity Initiatives
Mercy Urgent Care recognizes that equitable access to healthcare is crucial for a thriving community. They are committed to ensuring that everyone, regardless of socioeconomic background, has access to quality care.
- Financial Assistance Programs: Mercy Urgent Care offers financial assistance programs to patients who have difficulty affording care. This compassionate approach ensures that no one is denied necessary medical attention due to financial constraints. They have a sliding scale payment program designed to make care more affordable for individuals and families.
- Community Outreach Programs: They organize community outreach programs to bring healthcare services directly to underserved populations. These outreach programs bring accessible medical resources to areas of the community that may not have easy access to healthcare services, helping to improve overall health equity.
- Transportation Assistance: Mercy Urgent Care offers transportation assistance to patients who have difficulty getting to their appointments. This support ensures that patients can receive the care they need, regardless of their ability to access transportation.
Community Partnerships
Mercy Urgent Care values its partnerships with other community organizations. These partnerships are critical to enhancing the overall health and well-being of the community.
- Collaboration with Local Hospitals: They maintain close working relationships with local hospitals to ensure seamless transitions of care for patients requiring more specialized attention. This collaboration helps to coordinate care effectively, minimizing potential disruptions and improving the overall quality of care.
- Volunteer Programs: Mercy Urgent Care has robust volunteer programs, enabling staff to provide essential support to community initiatives and contribute to the local community. This demonstrates their commitment to giving back to the community.
