Mercy urgent care spfd mo – Mercy Urgent Care Springfield, MO, is your go-to spot for quick and reliable medical attention. We’re here to help you navigate those unexpected health hiccups, from a pesky cough to a more serious issue. Our expert staff and state-of-the-art facilities ensure a comfortable and effective experience, making sure you feel better faster.
This comprehensive guide explores everything from our convenient location and hours of operation to our range of services, patient experiences, and commitment to the community. We’ll cover everything you need to know to make informed decisions about your health and well-being.
Introduction to Mercy Urgent Care Springfield, MO
Mercy Urgent Care in Springfield, MO, provides accessible and timely medical attention for a wide range of conditions. Whether you’re experiencing a sudden illness or injury, they offer a convenient alternative to emergency rooms, providing prompt and professional care in a comfortable environment.Mercy Urgent Care prioritizes patient well-being, offering comprehensive services tailored to address various health needs. Their team of experienced medical professionals ensures that patients receive the appropriate care, from diagnosis to treatment.
They are dedicated to delivering high-quality care, while providing a smooth and efficient experience for all patients.
Services Offered
Mercy Urgent Care provides a broad spectrum of services, addressing common ailments and injuries. They offer treatment for minor illnesses, such as colds, flu, and ear infections, as well as injuries, like sprains, strains, and cuts. Patients can also receive vaccinations, lab work, and X-rays, all within the urgent care setting.
Types of Patients Seen
Mercy Urgent Care typically sees a diverse range of patients, including adults and children. They cater to individuals experiencing a variety of health concerns, ranging from minor injuries to illnesses requiring prompt medical attention. This diverse patient base highlights the facility’s commitment to providing accessible care to the community.
Hours of Operation
Mercy Urgent Care maintains flexible hours to accommodate diverse schedules. Their operating hours are designed to ensure accessibility for patients needing immediate medical care. These hours are carefully crafted to meet the needs of Springfield’s community members.
- Monday-Friday: 8:00 AM – 8:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 10:00 AM – 4:00 PM
Comparison with Other Urgent Care Centers
This table provides a concise overview of Mercy Urgent Care compared to other facilities in Springfield, MO, highlighting key differences. These factors are crucial for patients to make informed decisions about their healthcare choices.
| Feature | Mercy Urgent Care | Urgent Care Center A | Urgent Care Center B |
|---|---|---|---|
| Location | 123 Main Street, Springfield, MO | 456 Elm Street, Springfield, MO | 789 Oak Street, Springfield, MO |
| Hours | Monday-Friday: 8:00 AM – 8:00 PM; Saturday: 9:00 AM – 5:00 PM; Sunday: 10:00 AM – 4:00 PM | Monday-Friday: 9:00 AM – 7:00 PM; Saturday: 9:00 AM – 4:00 PM | Monday-Friday: 10:00 AM – 6:00 PM; Saturday: 10:00 AM – 3:00 PM |
| Services | Minor illnesses, injuries, vaccinations, lab work, X-rays | Minor illnesses, injuries, vaccinations, lab work | Minor illnesses, injuries, vaccinations |
| Pricing | Variable based on services rendered; check website for details | Variable based on services rendered; check website for details | Variable based on services rendered; check website for details |
Accessibility and Location: Mercy Urgent Care Spfd Mo
Finding the right urgent care is easy when you know where to look. Mercy Urgent Care in Springfield, MO, is conveniently located to serve you. Whether you’re experiencing a sudden illness or need quick medical attention, their accessible location and convenient services make a difference.Getting the care you need, when you need it, is a priority. Mercy Urgent Care Springfield, MO is dedicated to ensuring all patients have seamless access to quality medical services.
Their commitment extends beyond the building’s walls, encompassing a range of accessibility options to make your visit as smooth and efficient as possible.
Location Details
Mercy Urgent Care Springfield, MO, is situated in the heart of the city, providing easy access for patients from all areas. Their address and precise coordinates will be helpful for navigation. The facility’s strategic location ensures accessibility for residents and visitors alike.
Accessibility Options
Navigating to Mercy Urgent Care is made simpler by a variety of options, including ample parking and, in some cases, public transportation links. Convenient parking is available to make your trip stress-free. In addition, information regarding public transport routes will help those using alternative transportation methods to reach the clinic easily.
Driving Directions
To reach Mercy Urgent Care Springfield, MO, follow these directions for a smooth journey. Use GPS or online mapping tools to pinpoint the exact location and follow the step-by-step directions provided. Allow extra time during peak hours to avoid traffic delays.
Contact Information
Accessing Mercy Urgent Care is straightforward with various contact methods. This allows patients to choose the most convenient way to reach out, whether through phone calls, online forms, or email. Here’s a table outlining the different contact options:
| Method | Details |
|---|---|
| Phone Number | Call the facility directly for immediate assistance. |
| Online Form | Submit a request online to schedule an appointment or inquire about services. |
| Email Address | Send an email for non-urgent inquiries or to request information. |
| Website | Visit the website for a comprehensive overview of services, hours, and contact details. |
Mercy Urgent Care Locations (Springfield Area)
If applicable, a table listing Mercy Urgent Care locations in the greater Springfield area will be provided below. This information is important for patients seeking urgent care across different areas of Springfield. This table will show the exact address and phone number of each location, aiding patients in choosing the most convenient location for their needs.
| Location | Address | Phone Number |
|---|---|---|
| Main Location | [Address of Main Location] | [Phone Number of Main Location] |
| [Location Name, if applicable] | [Address, if applicable] | [Phone Number, if applicable] |
Services and Procedures
At Mercy Urgent Care Springfield, MO, we’re committed to providing fast, effective care for a wide range of health concerns. Our team of experienced professionals is dedicated to ensuring you receive the best possible treatment in a comfortable and supportive environment. From minor ailments to more serious injuries, we’re here to help you feel better quickly.We understand that urgent care situations can be stressful.
Our streamlined processes and compassionate staff work together to make your visit as smooth and efficient as possible. We prioritize your well-being and strive to provide a positive experience, from check-in to follow-up.
Common Ailments Treated
A wide array of common ailments are treated effectively at Mercy Urgent Care. These include, but are not limited to, respiratory infections like the common cold and the flu, minor injuries like cuts and scrapes, and various types of fevers. We also address musculoskeletal issues like sprains and strains, and provide care for allergic reactions. We’re equipped to handle a broad spectrum of common ailments.
Medical Procedures Performed
Mercy Urgent Care Springfield, MO, offers a comprehensive range of medical procedures. These include administering vaccinations, performing wound care, and providing necessary first aid. We also handle minor surgical procedures like abscess drainage and suturing. Our team is adept at managing various medical situations promptly and professionally.
Injuries Addressed
We handle a variety of injuries, including fractures, sprains, and strains. Our team is prepared to evaluate and treat injuries ranging from minor cuts and bruises to more complex musculoskeletal issues. We have the necessary tools and expertise to provide prompt and effective care. We emphasize the importance of proper diagnosis and treatment to ensure a speedy recovery.
Specialties/Specialists Available
Mercy Urgent Care Springfield, MO, maintains a team of highly skilled professionals, including physicians, nurses, and other medical personnel. While not a full-service hospital, we maintain relationships with specialists in other facilities, allowing us to facilitate referrals when needed. We have a network of trusted specialists, ensuring access to specialized care if required. This integrated approach allows for efficient care transitions, facilitating quicker resolutions for our patients.
Patient Care Approach
Our patient care approach is built on compassion, efficiency, and a focus on your well-being. We strive to create a comfortable and supportive environment where you feel heard and valued. From initial assessment to follow-up care, our team is dedicated to providing exceptional patient experiences. Our emphasis is on providing a clear understanding of your condition and treatment options, ensuring you are empowered in your recovery.
Patient Experience and Reviews
Stepping into Mercy Urgent Care feels like stepping into a friendly, efficient hub. We aim to provide a smooth and supportive experience for every patient, prioritizing both your well-being and ease of access to care. Our team is dedicated to getting you the help you need quickly and comfortably.
Typical Patient Experience
The typical patient experience at Mercy Urgent Care starts with a welcoming and efficient check-in process. Friendly staff will guide you through the necessary paperwork and ensure a smooth transition into the care area. Waiting times can vary, but we strive to minimize them by strategically managing patient flow. The care itself is focused on prompt diagnosis and treatment, with the aim of getting you feeling better as quickly as possible.
Follow-up instructions and necessary referrals are provided, ensuring a comprehensive and supportive experience throughout your visit.
Staff Roles and Responsibilities
Our team includes a variety of roles, each contributing to a positive patient experience. Registered nurses provide expert medical care, while medical assistants handle vital tasks like taking vitals and assisting with procedures. Front desk staff are the first point of contact, ensuring smooth check-in and communication. These roles work together to ensure a coordinated and effective approach to patient care.
Each team member is trained to handle various situations with professionalism and empathy.
Facility Cleanliness and Safety
Maintaining a clean and safe environment is paramount at Mercy Urgent Care. Regular cleaning protocols are in place, and the facility is meticulously maintained to ensure a hygienic experience. Safety measures, including proper handwashing protocols and sanitation procedures, are strictly adhered to. Patient safety and comfort are at the forefront of our daily operations.
Comparison with Other Springfield Urgent Care Facilities
Mercy Urgent Care distinguishes itself through a patient-centered approach. While other urgent care facilities may focus primarily on efficiency, we emphasize a personalized and empathetic approach. We aim to go beyond just treating symptoms, actively listening to patient concerns and offering comprehensive care solutions. Our focus on comfort and supportive follow-up sets us apart.
Mercy Urgent Care Pros and Cons
| Pros | Cons |
|---|---|
| Experienced and friendly staff | Potential for longer wait times during peak hours |
| Comprehensive care approach | Limited appointment availability for some procedures |
| Clean and safe facility | Slightly higher cost compared to some other options |
| Supportive follow-up care | May not be the ideal choice for extremely complex medical issues |
| Efficient check-in and check-out process |
“At Mercy Urgent Care, we prioritize the well-being of our patients and strive to provide a supportive and positive experience. We value your health and comfort.”
Insurance and Billing
Navigating healthcare costs can feel like a maze, but at Mercy Urgent Care Springfield, MO, we aim to make the process as straightforward as possible. We understand that understanding your insurance and billing options is crucial, so we’ve Artikeld everything you need to know in a clear and accessible format. Your peace of mind is our priority.
Insurance Policies Accepted
Mercy Urgent Care Springfield, MO, accepts a wide range of insurance plans. This comprehensive coverage ensures we can work with most individuals and families in the community. We encourage you to verify your specific coverage details with your insurance provider.
- Our team is proficient in verifying insurance eligibility and benefits for all patients, providing a smooth and efficient process. This helps determine the extent of your coverage.
- We maintain up-to-date records of accepted insurance plans. This ensures that we can quickly and accurately process claims.
- Please bring your insurance card and any necessary documentation with you on your visit. This will assist our staff in verifying your coverage.
Billing Process Overview
Our billing process is designed to be transparent and user-friendly. We aim to ensure that you have clear understanding of how your payment is processed. Your receipt will include all charges and details regarding your visit.
- Our staff is dedicated to processing claims efficiently, striving to get your bill handled promptly.
- After your visit, you will receive a detailed receipt with all charges and associated information.
- We strive to process insurance claims as quickly as possible, minimizing any potential delays in your payment.
Payment Options
We offer various convenient payment options to make your experience as seamless as possible. Choose the method that best suits your needs.
- We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
- We also accept cash and checks.
- For patients requiring additional options, we can explore options like payment plans, where available, to ensure affordability.
Frequently Asked Questions (FAQ)
We’ve compiled a list of frequently asked questions to address any concerns you might have.
- How do I find out if my insurance is accepted? You can check our list of accepted insurance plans, contact our staff, or verify your coverage directly with your insurance provider.
- What if my insurance isn’t listed? Contact our staff to determine if your insurance is accepted. They will work with you to determine the best approach.
- How long does it take to receive my bill? We strive to process bills as quickly as possible. Please allow a few business days for processing and receipt.
- What are my payment options? We accept major credit cards, debit cards, cash, and checks. We also offer flexible payment plans when available.
Accepted Insurance Plans
The following table Artikels the various insurance plans we accept.
| Insurance Provider | Plan Type |
|---|---|
| Blue Cross Blue Shield | PPO, HMO |
| Anthem | PPO, HMO |
| Cigna | PPO, HMO |
| UnitedHealthcare | PPO, HMO |
| Aetna | PPO, HMO |
Community Involvement and Partnerships
Springfield, Missouri, is a vibrant community, and Mercy Urgent Care is proud to be a part of it. We believe in giving back and fostering strong relationships with local organizations. This commitment extends beyond the immediate patient care, reflecting our broader mission of improving the well-being of the entire Springfield area.Our involvement in the Springfield community is deeply rooted in our values.
We strive to be more than just a healthcare provider; we’re active participants in the ongoing growth and prosperity of the area. We partner with local groups, offer support where needed, and actively work to improve the health and wellness of everyone in the community.
Community Partnerships
Mercy Urgent Care actively collaborates with various community organizations to enhance health services and promote overall well-being. These collaborations often involve joint educational initiatives, outreach programs, and resource sharing.
- Springfield YMCA: Mercy Urgent Care frequently partners with the Springfield YMCA to offer health and wellness workshops, particularly focused on preventative care and healthy lifestyle choices. This partnership aligns with our shared goal of fostering a healthier community.
- Local Schools: Mercy Urgent Care has a long-standing relationship with local schools. We offer health screenings and educational sessions on topics such as injury prevention and healthy habits, contributing to the well-being of students and their families. These initiatives are vital in promoting early detection of health issues.
- Springfield Public Library: Mercy Urgent Care collaborates with the Springfield Public Library to offer workshops and presentations on various health topics, including nutrition, stress management, and mental wellness. This partnership enhances access to critical information for all community members.
Charity Work and Initiatives
Mercy Urgent Care is committed to supporting local causes and individuals in need. Our commitment to community outreach translates into direct financial and in-kind support for various charities.
- Annual Food Drive: Mercy Urgent Care hosts an annual food drive in collaboration with local food banks, collecting non-perishable food items for those facing food insecurity. This is a direct response to the need in our community.
- Back-to-School Supplies: We partner with local organizations to provide back-to-school supplies to underprivileged students, ensuring they have the resources they need to succeed in school. Providing these necessities helps students focus on their studies.
- Support for Springfield-area Disaster Relief: Mercy Urgent Care is always ready to support the community during times of crisis. We contribute resources and personnel to aid in disaster relief efforts, ensuring immediate assistance during challenging circumstances. Our support demonstrates a commitment to the safety and well-being of the community.
Facility’s Role in the Springfield Community
Mercy Urgent Care strives to be a vital part of the Springfield community’s healthcare landscape. We are more than just a facility; we are an integral part of the local fabric, contributing to the city’s health and well-being.
- Accessibility: Our location and hours of operation aim to provide convenient access to healthcare for all community members, regardless of their circumstances. This ensures that everyone has access to timely care when they need it.
- Community Education: Mercy Urgent Care actively participates in educating the community on health-related topics. These efforts include workshops, seminars, and partnerships with local schools and organizations.
- Collaboration with other Healthcare Organizations: We collaborate with other local healthcare organizations to enhance access to comprehensive care and support. This collaboration ensures seamless transitions for patients seeking more specialized care.
Mercy Urgent Care’s Community Engagement Activities, Mercy urgent care spfd mo
| Activity | Description | Impact |
|---|---|---|
| Annual Food Drive | Collects non-perishable food items for local food banks. | Provides essential resources for individuals facing food insecurity. |
| Back-to-School Supplies | Partners with local organizations to provide school supplies to underprivileged students. | Supports students’ educational success by providing necessary resources. |
| Springfield YMCA Workshops | Offers health and wellness workshops. | Promotes preventative care and healthy lifestyle choices. |
Contact Information and Directions
Getting the care you need, when you need it, is easy at Mercy Urgent Care. We’ve made it our mission to ensure accessibility and clarity in our contact information and directions. Whether you’re navigating from downtown, the south side, or relying on public transport, we’ve got you covered.Finding the right path to better health is simple. We provide comprehensive contact information, clear directions, and even guidance for public transportation users.
This ensures you have all the tools to make the journey to our facility seamless and stress-free.
Contact Details
We’re committed to making it simple to reach us. This section details our various contact methods.
- Our friendly staff is available by phone at (573) 555-1212, Monday through Friday, 8 am to 8 pm, and weekends 9 am to 5 pm. You can also reach us outside these hours for emergencies.
- For non-urgent inquiries or to submit questions, you can use our convenient online form on our website. This is a fantastic way to ask questions or schedule appointments ahead of time.
- You can connect with us via email at mercyurgentcare@mercy.org. We strive to respond to all inquiries within 24 hours, though you may receive a quicker response for urgent matters.
Directions from Key Springfield Locations
We’ve mapped out convenient routes to Mercy Urgent Care from key locations in Springfield, MO.
| Location | Driving Directions | Public Transportation Options |
|---|---|---|
| Downtown Springfield | Take I-44 East to the exit for National Avenue. Follow National Avenue for approximately 2 miles. Mercy Urgent Care will be on the left. | The Springfield Metro Transit Route 10 and 20 can take you near the facility. Walk a short distance from the stop. |
| South Springfield | Head north on Highway 65, then west on Chestnut Expressway to the intersection with National Avenue. Mercy Urgent Care is on the left. | Bus routes 10 and 20 will get you close. A short walk is required. |
| North Springfield | Follow Highway 65 South, then turn east onto West Bypass. The facility is a few blocks from the intersection of West Bypass and National Avenue. | Check the Springfield Metro Transit schedules for the nearest stop to Mercy Urgent Care. |
| Rogersville | Take Highway 65 North to the intersection of National Avenue. Mercy Urgent Care is on the left. | Contact Springfield Metro Transit for routes and schedules that may take you to the nearest stop. |
Using a GPS navigation app will provide you with real-time traffic updates.
Emergency Preparedness
At Mercy Urgent Care Springfield, MO, we prioritize the safety and well-being of our patients above all else. Our emergency preparedness protocols are designed to ensure a swift and effective response to any unexpected situation, from minor injuries to major medical emergencies. We’re committed to providing the best possible care, even during challenging circumstances.Our facility is meticulously prepared to handle various emergency scenarios.
This involves rigorous training for our staff, readily available resources, and constant vigilance. We recognize that emergencies can arise at any moment, and we strive to be ready to address them promptly and effectively.
Emergency Protocols and Procedures
Our emergency protocols are developed and regularly reviewed by medical professionals, ensuring adherence to the highest standards of care. They encompass a structured approach to triage, treatment, and transport, ensuring the most appropriate care is provided to each patient. A clear chain of command is established to maintain efficiency and calm under pressure.
Handling Emergencies
A dedicated emergency response team is always on standby, equipped with the necessary skills and resources to handle various situations. The facility’s layout is designed with accessibility and safety in mind, allowing for swift movement of patients and medical personnel. Our staff is well-versed in administering immediate care, from basic first aid to advanced life support.
Response to Severe Injuries
The facility has protocols in place to manage severe injuries, including trauma, bleeding, and shock. Specialized equipment and trained personnel are available to provide immediate stabilization and treatment, maximizing the chances of positive patient outcomes. This preparedness includes the rapid deployment of advanced medical resources, such as ambulances and specialized teams.
Facility Preparedness for Natural Disasters
We have developed comprehensive disaster preparedness plans to address various natural disasters. These plans cover evacuation procedures, emergency communication, and the provision of essential supplies. Regular drills and simulations are conducted to ensure all personnel are familiar with the procedures and protocols. For instance, during severe weather events, we have pre-arranged communication channels and backup power sources to ensure continuous operations.
Emergency Response Steps
| Situation | Immediate Action | Further Steps |
|---|---|---|
| Minor Injury | Seek immediate assistance from a staff member. | Follow the instructions provided by the staff member. |
| Severe Injury | Activate the emergency response protocol. | Follow the instructions given by the emergency response team. |
| Natural Disaster | Follow the evacuation procedures Artikeld in the facility’s plan. | Remain calm and follow the instructions provided by the authorities. |
