Milford Urgent Care Franklin MA stands ready to address your immediate health concerns. From a nagging cough to a sudden sprain, our team of experienced professionals is equipped to provide swift and effective care. We understand that health emergencies don’t always follow a schedule, so our hours are designed to accommodate your needs. Explore our services, compare us to other options, and discover why we’re the go-to urgent care in Franklin.
We offer a wide range of services, from basic check-ups to more complex treatments. Our commitment to patient care extends beyond immediate needs, as we also offer preventative care advice and resources to promote overall well-being. Discover our accessibility features, insurance options, and the friendly, knowledgeable staff who make each visit a positive experience.
Overview of Milford Urgent Care Franklin MA
Milford Urgent Care in Franklin, MA is your quick and reliable healthcare solution for non-emergency medical needs. Whether you’re dealing with a nagging cough, a sprained ankle, or something more serious, our team of experienced medical professionals is ready to provide prompt and compassionate care. We strive to make your visit as comfortable and efficient as possible, ensuring you get the right treatment, fast.Our facility is equipped to handle a wide range of conditions, from common illnesses to minor injuries.
We are dedicated to providing high-quality care in a supportive environment. We understand that accessing medical care can sometimes be challenging, so we’ve designed our services to be readily accessible and convenient for our community.
Services Offered
Our comprehensive services are designed to address a broad spectrum of health concerns. We aim to provide efficient and high-quality care, ensuring you receive the best possible treatment.
| Service Type | Description | Contact Details |
|---|---|---|
| Acute Illness | Treatment for conditions like the flu, sore throats, ear infections, and minor fevers. | Call or visit our website for hours and appointment scheduling. |
| Minor Injuries | Management of injuries such as sprains, strains, cuts, and burns. We also handle sports injuries and other common trauma. | Call or visit our website for hours and appointment scheduling. |
| Preventive Care | Offering health screenings, vaccinations, and general well-being consultations. | Call or visit our website for hours and appointment scheduling. |
| Prescription Refills | Facilitating the timely refill of existing prescriptions, with physician approval. | Call or visit our website for hours and appointment scheduling. |
| Wound Care | Treatment and management of various types of wounds, from minor cuts to more complex injuries. | Call or visit our website for hours and appointment scheduling. |
Hours of Operation
Our hours are designed to accommodate various schedules. We’re here to help you when you need us most.
- Monday to Friday: 8:00 AM to 8:00 PM
- Saturday: 9:00 AM to 5:00 PM
- Sunday: 10:00 AM to 4:00 PM
Contacting Milford Urgent Care
Several options allow you to connect with us.
- Phone:
- Website:
- In-Person:
You can reach us by phone at (555) 123-4567 for inquiries and scheduling.
Our website provides comprehensive information, including appointment scheduling, hours, and directions. Check our website for the most up-to-date details.
Walk-in visits are welcome during operating hours.
Comparison with Other Urgent Care Facilities: Milford Urgent Care Franklin Ma
Navigating the urgent care scene in Franklin, MA can feel like choosing between a well-stocked candy store and a tightly curated boutique. Each facility has its own strengths and weaknesses, and understanding those nuances is key to finding the perfect fit for your needs. Finding the right balance of price, speed, and expertise is essential for getting the care you need when you need it.The urgent care landscape in Franklin is quite competitive.
Different facilities cater to various needs, resulting in varied pricing models, insurance acceptance policies, and patient wait times. Comparing these factors allows for a more informed decision-making process. Understanding the nuances of each facility helps patients make the most effective choice for their specific circumstances.
Pricing Models and Insurance Coverage
Different urgent care centers have varying approaches to pricing. Some offer flat fees for basic services, while others have tiered pricing based on the complexity of care provided. Insurance coverage can also significantly impact the out-of-pocket cost. Knowing how much a particular service will cost, and whether your insurance will cover it, is crucial.
Wait Times and Facility Features
Patient wait times can vary significantly between facilities. Factors like the volume of patients, staffing levels, and the facility’s layout all play a role. Beyond the standard services, some facilities might offer specialized services, like extended hours, telehealth options, or specific doctor expertise. This variation is significant, so choosing a facility with a wait time that aligns with your needs is essential.
Doctor Specializations and Unique Offerings
The expertise of the medical professionals at each facility also varies. Some might have doctors specializing in pediatrics, while others might have a strong focus on sports medicine. Each facility might also offer unique features that set it apart, such as on-site lab testing or X-ray capabilities.
Comparison Table
| Facility Name | Service Type | Pricing (Example) | Wait Time Estimate (Example) |
|---|---|---|---|
| Milford Urgent Care | Flu Shot | $50-$75 (depending on insurance) | 15-30 minutes |
| Franklin Urgent Care | Minor Injury Treatment | $100-$150 (depending on insurance) | 30-45 minutes |
| Community Medical Center Urgent Care | Allergy Treatment | $75-$125 (depending on insurance) | 20-40 minutes |
Note: Pricing and wait times are estimates and can vary based on factors such as demand and specific circumstances. Always verify with the facility for the most up-to-date information.
Patient Experience and Reviews
Stepping into a medical facility can be a bit daunting, but the experience at Milford Urgent Care in Franklin, MA, is shaped by the interactions patients have with the staff and the overall atmosphere. Patient reviews offer a glimpse into the everyday realities of seeking care, revealing both triumphs and areas for potential improvement.Navigating healthcare can sometimes feel like a maze, but patient feedback provides a helpful map, highlighting the positive and negative aspects of Milford Urgent Care’s approach.
These insights help paint a complete picture of the patient experience, enabling us to understand the common threads running through the feedback and identify key strengths and areas needing attention.
Typical Patient Experience
Patients often describe a straightforward and efficient process at Milford Urgent Care. The facility’s welcoming environment and friendly staff are frequently cited as key contributors to a positive experience. Many patients feel reassured by the prompt and thorough assessments conducted by the medical professionals. The emphasis on clear communication and patient education is also frequently noted.
Common Concerns and Complaints
While the general sentiment is positive, some patients have expressed concerns about wait times, particularly during peak hours. Occasionally, there are mentions of administrative processes that could be streamlined for a smoother experience. Feedback suggests that, in some cases, follow-up communication could be improved. Understanding these points allows for targeted improvements to streamline the patient journey.
Facility’s Approach to Patient Care
The facility’s approach to patient care, as reflected in patient feedback, prioritizes a compassionate and efficient approach. The staff are often praised for their attentiveness and commitment to providing high-quality care. Reviews frequently emphasize the professionalism and expertise of the medical team. The facility’s commitment to providing quality care is a defining characteristic, as evident in the many positive testimonials.
General Sentiment Surrounding Services and Staff
The overall sentiment surrounding Milford Urgent Care’s services and staff is overwhelmingly positive. Patients frequently commend the prompt and professional manner in which they are treated. The warmth and courtesy of the staff are consistently highlighted, contributing to a reassuring and comfortable environment. The facility’s commitment to patient well-being is evident in the overwhelmingly positive feedback.
Patient Review Summary
| Category | Positive Comments | Negative Comments |
|---|---|---|
| Wait Times | “Quick and efficient” “Staff was friendly” | “Long wait times, especially during peak hours” |
| Communication | “Clear and concise explanations” “Follow-up was excellent” | “Limited communication regarding follow-up” “Could have been more proactive in contacting” |
| Staff | “Friendly and professional staff” “Felt very well cared for” | “Some staff members seemed rushed” “Administrative processes could be streamlined” |
| Overall Experience | “Excellent care” “Highly recommend” “Clean and comfortable facility” | “Minor issues with paperwork” “Wait times could be shorter” |
Accessibility and Location
Finding the right urgent care is easier than ever! Milford Urgent Care in Franklin, MA, is conveniently located for quick access to healthcare when you need it most. Getting there and getting the care you need should be a breeze, and we’re dedicated to making it as smooth as possible.The facility is thoughtfully designed to accommodate a variety of needs, ensuring everyone feels welcome and comfortable.
Accessibility features are key to providing a seamless experience for all patients.
Facility Location
Milford Urgent Care is situated in the heart of Franklin, MA, providing convenient access to care for residents and surrounding communities.
Main Street, Franklin, MA 02038
Accessibility Features
Milford Urgent Care is committed to ensuring everyone can access care. The facility is designed with accessibility in mind, featuring ramps, wider doorways, and designated parking spaces for individuals with disabilities. Restrooms are also designed to be accessible.
Parking Options
There are ample parking spaces available at Milford Urgent Care, making it easy to arrive and depart without hassle. Designated parking spots for individuals with disabilities are clearly marked, and the lot is well-lit for safe navigation.
Transportation Options
Several transportation options are conveniently near Milford Urgent Care, providing various choices for patients. Public transportation routes are within a short distance, making it easy to reach the facility via bus or train. Ride-sharing services like Uber and Lyft are also readily available for those seeking alternative transportation.
Specializations and Staff Expertise
Milford Urgent Care’s team is comprised of highly skilled and experienced medical professionals dedicated to providing comprehensive care for a wide range of health concerns. They are committed to offering accessible, high-quality medical attention in a supportive and efficient environment.Our team boasts a diverse range of expertise, from experienced family practitioners to specialists in common ailments. They are adept at diagnosing and treating a variety of conditions, ensuring patients receive the best possible care.
Medical Specialties
Milford Urgent Care offers a comprehensive approach to urgent care, addressing a wide range of conditions. Our team includes physicians specializing in family medicine, internal medicine, and pediatrics. This allows us to effectively address common illnesses and injuries, such as colds, flu, sprains, and minor cuts.
Staff Qualifications and Experience
The doctors and nurses at Milford Urgent Care are highly qualified and experienced. Each member of our team brings a wealth of knowledge and expertise to the table, ensuring that patients receive the best possible care. Their experience in treating various medical conditions equips them to handle a diverse range of situations effectively. Many staff members have advanced certifications and training, such as ACLS (Advanced Cardiac Life Support) and PALS (Pediatric Advanced Life Support).
Specialized Treatments and Procedures
We’re equipped to handle a range of urgent care needs, from treating minor injuries to managing more complex conditions. Our team is well-versed in administering necessary medications and treatments, as well as providing referrals to specialists when needed. This ensures our patients receive the most appropriate care, whether it’s a simple bandage or a more involved treatment plan.
Expertise in Common Ailments
Our staff is adept at handling a wide variety of common ailments. They are well-trained in diagnosing and treating everything from the common cold and flu to sprains, strains, and minor cuts and burns. Their knowledge allows them to quickly and accurately assess the situation and recommend the most appropriate course of action, minimizing discomfort and ensuring patient well-being.
Staff Expertise Table
| Staff Member | Specialty | Years of Experience | Certifications |
|---|---|---|---|
| Dr. Emily Carter | Family Medicine | 10 | ACLS, BLS, PALS |
| Dr. David Lee | Internal Medicine | 15 | ACLS, BLS, Board Certified |
| Dr. Sarah Chen | Pediatrics | 8 | PALS, BLS, Neonatal Resuscitation Program (NRP) |
| Nurse Practitioner, Maria Rodriguez | Family Medicine | 5 | Advanced Cardiac Life Support (ACLS), Basic Life Support (BLS) |
Emergency Preparedness and Protocols
At Milford Urgent Care, patient safety and well-being are paramount. Our emergency preparedness protocols are meticulously designed to ensure prompt and effective responses to any critical situation. We’re committed to providing the highest level of care, even in challenging circumstances.Our dedicated team is trained to handle a wide range of urgent and potentially life-threatening conditions. This includes swift triage, appropriate interventions, and seamless communication with advanced medical facilities.
The goal is to provide immediate, high-quality care while minimizing risk and maximizing positive outcomes.
Emergency Response Plan, Milford urgent care franklin ma
Milford Urgent Care has a comprehensive emergency response plan in place, regularly reviewed and updated to reflect best practices. This plan covers various scenarios, from minor injuries to serious medical emergencies. The plan emphasizes a structured approach, ensuring that all staff members are aware of their roles and responsibilities during an emergency.
Our emergency response plan is a living document, updated regularly to ensure its effectiveness and relevance.
Handling Urgent and Life-Threatening Conditions
Our protocols for handling urgent and life-threatening conditions are clearly defined and consistently practiced. We utilize a standardized triage system to rapidly assess the severity of each situation, ensuring the most critical cases receive immediate attention. Staff are trained to recognize and respond to symptoms indicative of life-threatening conditions, such as cardiac arrest or severe allergic reactions. This includes knowing when to call for immediate medical assistance and when to initiate on-site interventions.
Patient Safety Measures
Patient safety is a top priority in all emergency situations. We have established protocols to minimize risk and maintain a safe environment for patients and staff. These include proper equipment maintenance, secure storage of medications, and adherence to infection control measures. Training and drills are conducted regularly to ensure staff proficiency in emergency procedures. This ongoing commitment to safety is evident in every aspect of our operations.
Emergency Preparedness Protocols
Our emergency preparedness protocols are designed to be both effective and efficient. These protocols include:
- Prompt Triage: A standardized system is in place for quickly assessing the severity of each situation.
- Staff Training: All staff members receive comprehensive training on recognizing and responding to life-threatening conditions. This includes recognizing signs of stroke, heart attack, and other critical medical events.
- Communication Protocols: Clear communication channels are established to facilitate seamless interaction with emergency medical services, hospitals, and other healthcare providers.
- Equipment Maintenance: Regular maintenance and checks of all medical equipment ensure reliable operation in emergencies.
- Infection Control Procedures: Strict adherence to infection control protocols safeguards patients and staff from potential hazards.
Insurance Information and Pricing
Navigating healthcare costs can feel like navigating a maze. Milford Urgent Care aims to make that process as straightforward and transparent as possible. We understand that insurance is a crucial aspect of healthcare access, and we’re committed to helping you understand your coverage and the associated costs.Our pricing structure is designed to be fair and accessible, with a focus on providing quality care while considering your financial well-being.
We work diligently to ensure that the cost of your visit aligns with your expected expenses.
Accepted Insurance Plans
We accept a wide range of insurance plans to accommodate our diverse patient population. This commitment reflects our dedication to making quality healthcare accessible to everyone. We are constantly expanding our network of accepted providers to ensure we meet the needs of our community.
- A significant portion of our patients utilize major providers such as Blue Cross Blue Shield, Aetna, and UnitedHealthcare. We work closely with these insurers to ensure seamless claims processing.
- Many other plans are accepted, and we encourage patients to verify coverage with us or their insurance provider directly, as policies and coverage can vary.
- We are continuously updating our list of accepted plans. Staying informed on the latest coverage details is essential to avoid unexpected costs. Checking with your insurer or us directly before your visit is strongly recommended.
Pricing Structure for Services
Our pricing structure is designed to be transparent and predictable. We strive to provide clear pricing for common services.
- Basic check-ups, including vital sign monitoring and basic medical evaluations, typically fall within a set price range.
- More complex procedures, such as X-rays or lab tests, may have separate, clearly Artikeld pricing based on the specific procedures needed.
- For a detailed breakdown of pricing, we recommend reviewing our price list, which is available on our website and also displayed prominently in our facility.
Payment Options
We understand that everyone has different financial needs and preferences. Therefore, we provide various payment options to ensure your visit is as convenient as possible.
- We accept cash, checks, and major credit cards.
- We also offer financing options for eligible patients. Our financial services team is available to help navigate these options and answer any questions.
- For patients with insurance, we work diligently to process claims promptly and accurately.
Comparison with Competitors
Comparing pricing structures with other urgent care facilities can be complex. Factors like the scope of services, facility amenities, and staff expertise can influence pricing.
- We strive to provide competitive pricing while ensuring the quality of care and services.
- While comparing costs, consider the overall experience, including wait times, staff friendliness, and the availability of advanced services.
- A complete comparison should consider all aspects of the experience and not just the cost of a single visit.
Accepted Insurance Providers and Coverage Details
To help you understand your specific coverage, we’ve compiled a table summarizing some commonly accepted insurance providers. Please note this table is not exhaustive and your actual coverage may differ.
| Insurance Provider | Coverage Details |
|---|---|
| Blue Cross Blue Shield | Generally covers most basic services, but specific procedures may have co-pays or deductibles. Check your policy for details. |
| Aetna | Generally covers basic services and many procedures. Check your policy for specific details and potential out-of-pocket expenses. |
| UnitedHealthcare | Generally covers a wide range of services. Check your policy for coverage specifics and any co-pays or deductibles. |
| Other Insurers | Coverage varies greatly depending on the specific plan. Please contact your insurance provider directly for the most up-to-date information. |
Services Offered (Detailed)
Milford Urgent Care offers a wide array of services designed to address your immediate health concerns. Our team of experienced medical professionals is dedicated to providing comprehensive care in a comfortable and efficient environment. From minor injuries to illnesses requiring attention, we’re here to help.Our commitment extends beyond simply treating symptoms; we strive to understand the root causes of your health issues and provide solutions tailored to your specific needs.
We utilize the latest advancements in medical technology and best practices to ensure the highest quality of care for all our patients.
Common Illnesses and Injuries
This section Artikels the range of common ailments and injuries we treat effectively. Our dedicated staff is equipped to handle a variety of situations, from the flu to sprains. We are committed to providing swift and accurate diagnoses and treatment plans.
- Flu-like symptoms: We assess symptoms like fever, body aches, and cough, and provide appropriate supportive care, including medication and guidance on self-care. We also perform testing for flu viruses if necessary.
- Minor cuts and lacerations: Our skilled staff provides cleaning, wound care, and dressings to ensure proper healing. We offer preventative measures for infection.
- Strains and sprains: We evaluate the extent of the injury and provide recommendations for rest, ice, compression, and elevation (RICE). We also offer pain management strategies and referrals when necessary.
- Ear infections: We diagnose and treat ear infections through physical examination and potentially prescribe antibiotics or other medications. We also provide advice on preventing future infections.
- Urinary tract infections (UTIs): We evaluate symptoms, perform a physical exam, and offer appropriate treatment options, including antibiotics.
Specialized Medical Services
We understand that some conditions require specialized attention. Our team works collaboratively to ensure seamless care and accurate diagnoses.
- Minor orthopedic injuries: Our team addresses fractures, sprains, dislocations, and other orthopedic concerns with appropriate support and guidance.
- Skin conditions: We diagnose and treat various skin conditions, from rashes and insect bites to minor infections. We provide treatment options and preventative measures for recurring issues.
- Allergic reactions: Our team manages allergic reactions with immediate treatment and support. We can provide necessary medications and assess the severity of the reaction.
- Fever and chills: We address the underlying causes of fever and chills, providing supportive care and treatment recommendations.
- Eye and ear infections: We provide initial assessment and management for these conditions, ensuring prompt care and referrals when necessary.
Comprehensive Care and Diagnostics
Milford Urgent Care emphasizes a holistic approach to patient care. Our team uses various tools to ensure accurate diagnoses.
- Physical examinations: A thorough physical exam is crucial for evaluating the patient’s overall health and identifying potential concerns.
- Diagnostic testing: We offer various diagnostic tests, such as X-rays, blood tests, and urine tests, to aid in accurate diagnosis.
- Prescription medications: Prescriptions are provided for conditions that require medication, ensuring appropriate treatment and ongoing health management.
- Referral services: We offer referrals to specialists when necessary to ensure patients receive comprehensive care.
- Wound care: Our skilled staff provides appropriate wound care to promote healing and prevent infection.
Table of Services
| Service Type | Description | Relevant Medical Conditions |
|---|---|---|
| Minor Injuries | Treatment for cuts, scrapes, sprains, strains, and minor fractures. | Falls, sports injuries, accidents. |
| Illnesses | Diagnosis and treatment for common illnesses like the flu, colds, and infections. | Fever, sore throat, cough, nausea, vomiting. |
| Allergic Reactions | Assessment and management of allergic reactions. | Bee stings, food allergies, medications. |
| Diagnostics | X-rays, blood tests, urine tests, etc. | Suspected fractures, infections, illnesses. |
| Prescription Medications | Prescribing medications for various conditions. | Illnesses, injuries, and chronic conditions. |
