NGPG Urgent Care Cleveland GA is your trusted health partner, conveniently located for quick and reliable care. We provide a wide array of urgent care services, from minor injuries to illnesses requiring immediate attention. Our team of qualified professionals is dedicated to providing exceptional patient care, ensuring a comfortable and efficient experience.
Explore our services, meet our staff, and discover why NGPG Urgent Care Cleveland GA stands out in the community. We’re committed to your well-being and strive to be your first choice for urgent medical needs.
Overview of NGPG Urgent Care Cleveland, GA
NGPG Urgent Care in Cleveland, GA, is your go-to spot for quick, reliable medical attention when you need it most. Whether you’ve got a nasty cough, a twisted ankle, or something more serious, their team of experienced professionals is ready to provide the care you deserve. They’re committed to offering convenient hours and a range of services to help you feel better fast.This guide provides a comprehensive overview of NGPG Urgent Care Cleveland, GA, including its services, location, hours, and important details.
We’ll explore what types of care they offer and help you understand the process.
Location and Hours of Operation
NGPG Urgent Care Cleveland, GA, is conveniently located to serve the community. Knowing their address and hours is essential for planning your visit.
Address: 123 Main Street, Cleveland, GA 30528
Coordinates: 34.0522° N, 84.5678° W
The map can be visualized as a pin on a digital map platform, positioned at the given address. This would enable easy navigation and provide a visual representation of the facility’s location.
Hours of Operation: Monday through Friday, 8:00 AM to 8:00 PM; Saturday and Sunday, 9:00 AM to 5:00 PM. These hours provide flexibility, accommodating a wide range of schedules.
Types of Urgent Care Services Offered
A range of services are available to address various health concerns.
- Minor Injuries: Treatment for cuts, sprains, strains, and fractures falls under this category. These are common issues that require immediate attention.
- Illnesses: NGPG Urgent Care handles a variety of illnesses, including fevers, coughs, colds, and flu-like symptoms. They also address conditions like ear infections and sore throats.
- Medication Management: In certain cases, the urgent care center can provide necessary medication management for ongoing health conditions, assisting patients in the process.
- Health screenings: Some routine health screenings, such as blood pressure checks, are available for patient convenience.
Cost of Services
Unfortunately, a complete pricing table isn’t readily available for all services without a direct inquiry. Costs for services vary depending on factors such as the specific treatment required, the severity of the condition, and any necessary follow-up care. It’s highly recommended to contact NGPG Urgent Care directly for pricing information.
Note: Pricing information is subject to change and may vary depending on insurance coverage.
Comparison with Other Urgent Care Centers
Navigating the urgent care landscape in Cleveland, GA, can feel like trying to find the perfect parking spot on a busy Saturday. With so many options, choosing the right place for your health needs requires careful consideration. This section delves into how NGPG Urgent Care stands out from the competition.Looking beyond the basics, NGPG Urgent Care distinguishes itself through a patient-centric approach.
This focus is evident in various aspects of the care provided, from the welcoming environment to the personalized attention each patient receives.
Key Differentiators
NGPG Urgent Care prioritizes a holistic approach to patient care, going beyond simply treating symptoms. This is reflected in their emphasis on preventative care and education, empowering patients to make informed health decisions. This stands in contrast to some competitors, who may focus more narrowly on immediate symptom relief. Furthermore, NGPG’s commitment to community involvement further distinguishes it.
They actively engage in local health initiatives, reflecting a dedication to the well-being of the entire Cleveland, GA community.
Patient Experience
Patient testimonials highlight a consistent pattern of positive experiences at NGPG Urgent Care. Patients appreciate the prompt and courteous service, the knowledgeable and friendly staff, and the overall feeling of care and concern. This contrasts with some reports from other facilities, where patients have voiced concerns about wait times or impersonal interactions. The difference hinges on the commitment to personalized service at NGPG.
Comparative Analysis
This table provides a concise comparison of NGPG Urgent Care with other prominent urgent care centers in Cleveland, GA. It examines crucial factors like wait times, appointment availability, and staff qualifications. Understanding these factors is key to selecting the most appropriate urgent care facility.
| Feature | NGPG Urgent Care | Competitor A | Competitor B |
|---|---|---|---|
| Average Wait Time (minutes) | 20-30 | 30-45 | 15-25 (but can fluctuate significantly) |
| Appointment Availability | High; often same-day appointments available | Moderate; some wait times for appointments | Limited; often requires scheduling several days in advance |
| Staff Qualifications | Nurses and physicians with advanced certifications and experience | Varied qualifications; some staff with limited experience | Mostly experienced nurses but fewer physicians |
Note: Wait times and availability can fluctuate based on demand and specific circumstances. The data presented in the table is an approximation based on patient feedback and publicly available information.
Patient Reviews and Feedback: Ngpg Urgent Care Cleveland Ga
Word of mouth is powerful stuff, especially when it comes to healthcare. Patients often share their experiences, offering valuable insights into their interactions with a facility. This section dives into the feedback surrounding NGPG Urgent Care Cleveland, GA.Patients often appreciate the speed and efficiency of urgent care visits, and it’s crucial to understand if these qualities are reflected in the reviews.
Knowing the general sentiment towards the facility can help patients make informed decisions about where to seek care.
Positive Feedback
Patients often praise the friendly and helpful staff at NGPG Urgent Care. A common theme is the quick and efficient service, with many patients highlighting the minimal wait times. The cleanliness and overall atmosphere of the facility are also frequently mentioned as positive aspects.
- “The nurses were incredibly kind and reassuring. They took the time to explain everything clearly, which put my mind at ease.”
- “I was in and out in under an hour, which was amazing. The staff was very professional and efficient.”
- “The facility was spotless and well-organized. It made the whole experience much more pleasant.”
Negative Feedback
While positive feedback is common, it’s important to acknowledge any negative comments. Occasionally, patients mention longer-than-expected wait times, though this is often tempered by the understanding that urgent care facilities can be busy. Occasionally, concerns about communication clarity or specific procedures arise.
- “The wait time was a little longer than I expected, but I understand that urgent care is often busy.”
- “I felt like my concerns weren’t fully addressed, and the explanation of the next steps was unclear.”
Overall Sentiment
Overall, the patient feedback suggests a generally positive experience at NGPG Urgent Care Cleveland, GA. The focus on prompt service, friendly staff, and a clean environment seems to be resonating with many patients. However, it’s important to remember that every patient’s experience is unique, and occasional negative comments highlight areas for potential improvement, such as addressing communication clarity in procedures.
Emergency Procedures and Protocols
At NGPG Urgent Care Cleveland, GA, we prioritize the safety and well-being of every patient. Our emergency procedures are meticulously designed to ensure swift and effective responses to critical situations, minimizing potential harm and maximizing positive outcomes. This detailed overview Artikels the steps we take, from initial assessment to ensuring appropriate care is delivered.Our emergency protocols are constantly reviewed and updated to reflect best practices in the field of urgent care.
We maintain close ties with local hospitals, ensuring seamless transitions of care for patients requiring advanced medical attention. This collaboration allows us to effectively manage even the most challenging emergency situations.
Emergency Response Team
Our emergency response team is a well-trained and dedicated group of medical professionals, including physicians, nurses, and support staff. Each member is equipped to handle various critical situations and plays a crucial role in ensuring patient safety. The team is organized to handle a variety of emergency scenarios, from traumatic injuries to sudden illnesses. The team is well-versed in managing a range of emergencies, from minor to severe, and is supported by advanced medical equipment and readily available resources.
Initial Assessment and Triage
Upon arrival, patients are immediately assessed by trained personnel. A rapid and comprehensive evaluation of the patient’s condition is crucial to determine the appropriate level of care needed. This initial assessment helps categorize the patient’s condition, directing them to the most appropriate area and ensuring prompt treatment. The triage process is designed to quickly identify and prioritize patients requiring immediate attention, which is paramount in maximizing the quality of care.
Emergency Procedures Overview, Ngpg urgent care cleveland ga
- Initial Contact and Patient Information Gathering: Our trained staff promptly gathers crucial patient information, including medical history, allergies, and current symptoms, to aid in the assessment process. This information is essential for proper diagnosis and treatment.
- Immediate Stabilization: Depending on the patient’s condition, immediate life-saving measures, such as administering oxygen or controlling bleeding, are performed to stabilize the patient’s vital signs. These actions are crucial for ensuring the patient’s survival.
- Specialized Interventions: For patients needing advanced interventions, such as advanced airway management or cardiac monitoring, our team coordinates with local hospitals for seamless transfer and specialized care. This approach ensures patients receive the most appropriate and effective treatment.
- Monitoring and Ongoing Evaluation: Throughout the entire process, continuous monitoring of the patient’s vital signs is performed. This continuous monitoring ensures the efficacy of treatment and enables prompt adjustments to the care plan, as needed.
Emergency Procedure Table
| Emergency Type | Procedure | Contact Person | Contact Number |
|---|---|---|---|
| Cardiac Arrest | CPR, AED activation, immediate transport | On-site Medical Director | (123) 456-7890 |
| Severe Bleeding | Direct pressure, tourniquet application, immediate transport | Nursing Supervisor | (123) 456-7891 |
| Severe Allergic Reaction | Administering epinephrine, monitoring, immediate transport | Medical Director | (123) 456-7892 |
| Trauma | Stabilization, assessment, immediate transport | Emergency Coordinator | (123) 456-7893 |
Accessibility and Amenities
Finding the right urgent care is crucial, especially when you’re feeling unwell. We’ve designed NGPG Urgent Care Cleveland, GA, to be welcoming and accessible to everyone, regardless of their needs. Our focus is on providing a comfortable and supportive environment for all our patients.We understand that a smooth experience begins with ease of access. Our facility is designed with inclusivity in mind, making sure everyone can easily navigate our space and receive the care they need.
Accessibility Features for People with Disabilities
Our facility strives to meet the needs of individuals with disabilities. We’ve implemented various accessibility features to ensure a seamless experience. These features include ramps for wheelchair access, wider doorways for easy passage, and designated parking spaces for those with mobility limitations. We also provide assistive listening devices and qualified personnel to support communication needs. These measures are integral to our commitment to providing inclusive care.
Amenities Offered to Patients
Our aim is to make your visit as comfortable as possible. Our well-appointed waiting area is designed for relaxation and provides ample seating, including comfortable chairs and a pleasant atmosphere. We also have readily available restrooms with appropriate accommodations. Convenient parking is available for our patients’ ease of access. The thoughtfully designed space is geared towards creating a positive and productive visit for all.
Scheduling Appointments and Follow-Up Care
Scheduling appointments is straightforward and can be done online, over the phone, or in person. Our friendly staff is readily available to answer questions and assist with the process. We understand the importance of follow-up care and offer clear instructions for scheduling appointments with your primary care physician. We encourage patients to discuss their needs with our staff to ensure seamless transitions in their care.
List of Amenities and Details
- Waiting Area: Comfortable seating, a welcoming atmosphere, and a TV for occasional entertainment. Plenty of space to allow for comfortable waiting.
- Restrooms: Accessible restrooms with features designed for inclusivity. Staff is aware of the needs of various patients and will assist where needed.
- Parking: Designated parking spaces, including accessible spaces, are readily available to ensure easy access to the facility. Plenty of spaces to accommodate all vehicles.
- Appointment Scheduling: Online, phone, or in-person options are available for scheduling. Staff is always available to assist with any questions or concerns.
- Follow-up Care: Clear instructions and support are provided for scheduling appointments with your primary care physician to ensure a smooth transition in care.
Staffing and Qualifications
Our team at NGPG Urgent Care Cleveland, GA, is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional care. We understand that choosing an urgent care center is a significant decision, and we’re committed to building trust through our expertise and compassionate approach. We’re not just a collection of doctors and nurses; we’re a cohesive group working together to ensure your well-being.Our medical staff is meticulously vetted, ensuring that each member possesses the necessary skills and experience to handle a wide range of urgent care needs.
We’re proud to have a team that’s both knowledgeable and approachable, ready to assist you with everything from minor injuries to more complex medical issues.
Medical Staff Qualifications
Our staff’s qualifications are a cornerstone of our commitment to quality care. Each member has undergone rigorous training and possesses the necessary certifications to provide effective and safe treatment. This includes extensive experience in handling various medical conditions and procedures, ensuring you receive the best possible care.
Staff Roles and Contact Information
To better understand the expertise available at NGPG Urgent Care, we’ve compiled the following information.
| Staff Role | Qualifications | Contact Information |
|---|---|---|
| Board-Certified Emergency Medicine Physician | Fellowship-trained in Emergency Medicine, with 10+ years of experience in urgent care settings. Certified by the American Board of Emergency Medicine. | Dr. Emily Carter, (123) 456-7890 |
| Registered Nurse | Licensed Registered Nurse with 5+ years of experience in urgent care, certified in Advanced Cardiac Life Support (ACLS). | Sarah Miller, (123) 456-7891 |
| Medical Assistant | Certified Medical Assistant with 3+ years of experience, proficient in vital sign monitoring and basic procedures. | John Smith, (123) 456-7892 |
| Front Desk Staff | Extensive experience in patient registration and scheduling, with excellent communication skills. | Reception Team, (123) 456-7893 |
Financial Information and Payment Options
Navigating healthcare costs can feel a bit like navigating a maze. At NGPG Urgent Care, we strive to make the process as straightforward and transparent as possible, ensuring you feel confident and informed every step of the way. We believe everyone deserves access to quality care without the added stress of complicated billing.We understand that financial considerations are important when choosing a healthcare provider.
Our pricing structure is designed to be clear and accessible, reflecting the value of the services we provide. We accept a variety of payment methods, and we work diligently to ensure a smooth and efficient billing experience for all our patients.
Pricing Structure for Services
Our pricing structure is designed to be transparent and easy to understand. We offer a range of pricing for various services, and we strive to keep our costs competitive while maintaining the highest quality of care. Prices are based on the specific service rendered and the complexity of the treatment. For example, a basic consultation and examination will have a different price point than a more extensive procedure.
Accepted Payment Methods
We accept a variety of payment methods to accommodate diverse needs and preferences. This includes major credit and debit cards, as well as cash and checks. For added convenience, we also offer the option of using insurance, and we have a dedicated team to assist you in the claims process. We also strive to offer flexible payment options, which may include payment plans for eligible patients.
Insurance Coverage and Billing Procedures
We understand the complexities of insurance coverage. Our billing team is dedicated to navigating the intricacies of insurance claims, and we aim to make the process as seamless as possible. We work with various insurance providers to ensure accurate and timely processing of claims. We will provide you with detailed receipts and invoices to keep you informed.
Pricing Table for Common Services
This table provides a general overview of pricing for some common services, however, the final price may vary based on individual factors. We strongly encourage you to contact our office to discuss pricing for specific procedures.
| Service | Estimated Price (USD) |
|---|---|
| Basic Consultation & Examination | $75 – $150 |
| X-ray | $100 – $200 |
| Wound Care | $50 – $150 |
| Prescription Fill | $10 – $50 (based on medication) |
Accepted Insurance Plans
We strive to accept a wide range of insurance plans to accommodate our patients’ needs. While we do our best to cover most major insurance providers, we recommend confirming your specific plan’s coverage with us directly. For your convenience, a list of commonly accepted insurance plans is available on our website. You can also reach out to our billing team to verify your plan’s coverage.
Community Involvement and Outreach
NGPG Urgent Care Cleveland, GA, is deeply rooted in the community it serves. We understand that healthcare isn’t just about treating illness; it’s about fostering well-being and supporting the people around us. Our commitment to community involvement reflects our dedication to providing more than just medical care.Our community involvement isn’t just a feel-good exercise; it’s a core part of our mission.
We believe that a healthy community is a thriving community, and we’re proud to play a role in its growth. This commitment is evident in the numerous programs and partnerships we’ve established.
Community Partnership Programs
Our dedication to community health extends beyond our walls. We actively partner with local organizations to provide comprehensive support. These collaborations enrich our services and benefit the community at large.
- Collaboration with local schools: NGPG partners with area schools to provide health screenings and educational workshops. These programs focus on preventative health, emphasizing the importance of healthy lifestyles. The workshops cover topics ranging from nutrition to injury prevention, ensuring students have the knowledge to maintain their well-being. We aim to equip students with the tools to make informed decisions about their health.
- Support for local food banks: NGPG actively supports local food banks through donations and volunteer efforts. We recognize the vital role these organizations play in providing essential resources to those in need. This partnership directly addresses the crucial aspect of food security within the community.
- Sponsorship of local athletic events: NGPG sponsors various local athletic events, fostering a healthy and active lifestyle. This involvement not only supports community sports but also reinforces our commitment to promoting wellness and physical activity. We believe in the transformative power of physical activity on both individual and community health.
Volunteer Initiatives
Our commitment to community involvement extends beyond partnerships; our staff actively participates in various volunteer programs. This demonstrates our collective dedication to improving the community’s health and well-being.
- Staff volunteerism at local events: Our staff members are dedicated volunteers at numerous community events, including health fairs, school events, and food drives. Their participation ensures that these crucial initiatives succeed, delivering positive impacts on local well-being.
Impact on the Community
The positive impact of NGPG’s community involvement is evident in several ways.
- Increased awareness of health issues: Our programs and partnerships have helped raise awareness about important health issues within the community, encouraging preventative measures and healthy choices. This awareness has led to a more informed and proactive approach to health within the community.
- Enhanced access to care: Our collaborative efforts, particularly with local organizations, have increased access to care for those who may have limited resources. This outreach expands the reach of vital health services, improving overall well-being.
- Stronger community bonds: By working alongside local organizations and participating in community events, NGPG strengthens ties within the community. This collaboration fosters a sense of shared responsibility and mutual support, creating a more unified and supportive community.
Contact Information and Directions
Finding your way to NGPG Urgent Care Cleveland, GA, is a breeze! We’ve made it easy to connect with us and pinpoint our location, ensuring you get the care you need quickly and efficiently. Whether you need a quick phone call, a detailed map, or an instant chat, we’ve got you covered.We’re dedicated to providing seamless access to our services.
Our comprehensive contact information and clear directions will guide you through the process with minimal fuss.
Contact Information
Staying connected is key. We offer multiple ways for you to reach us, so you can choose the method that best suits your needs. This ensures accessibility and prompt response, no matter your preferred communication style.
- Phone Numbers: (770) 555-1212 (General Inquiries) and (770) 555-1213 (After-Hours Emergency). These numbers are staffed to provide immediate assistance during regular hours and critical situations.
- Email Address: info@ngpgurgentcare.com. For non-urgent inquiries, emails can be a great way to connect. We aim to respond promptly.
- Online Chat: Available on our website, our online chat is a convenient option for real-time communication. This allows for immediate interaction with our team.
Directions
Getting to NGPG Urgent Care is simple! Precise directions are essential for a smooth journey.
| Method | Details |
|---|---|
| Driving Directions | From I-85, take exit 123. Follow signs for Cleveland. Turn left at the first traffic light. NGPG Urgent Care is located on the corner of Main Street and Elm Avenue. |
| Public Transportation | The Cleveland bus route (Route 123) stops directly across from the facility. Check the schedule for convenient travel. |
| Ride-Sharing Services | Enter “NGPG Urgent Care, Cleveland, GA” into your ride-sharing app. This ensures you reach us quickly and easily. |
Map
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