Oak Park Urgent Care on Coolidge is your trusted healthcare partner, conveniently located for quick and effective medical attention. Whether you’re battling a nasty cold, experiencing a sports injury, or dealing with a sudden illness, our team of experienced professionals is ready to provide the care you need. We offer a wide range of services, from routine checkups to emergency treatment, all within a comfortable and welcoming environment.
Our commitment to patient well-being is evident in every aspect of our operation, from our accessible location to our commitment to clear communication and prompt service.
From the moment you step into our facility, you’ll experience a dedicated team committed to providing top-notch care. We prioritize patient comfort and a smooth, efficient experience. Our state-of-the-art facilities, combined with our highly skilled medical professionals, ensure that every visit is a positive one. Our hours of operation are flexible to accommodate your busy schedule, and our commitment to transparency extends to our pricing and insurance policies.
Introduction to Oak Park Urgent Care on Coolidge
Oak Park Urgent Care on Coolidge is your neighborhood health hub, offering convenient and comprehensive urgent care services. Located at the heart of Oak Park, this facility provides prompt and professional medical attention for a wide range of ailments, from minor injuries to illnesses needing immediate care. Whether you’re experiencing a sudden onset of flu-like symptoms or a sports-related injury, Oak Park Urgent Care is prepared to address your needs.This facility has established a reputation for its compassionate staff and commitment to providing high-quality, accessible care.
From its inception, Oak Park Urgent Care on Coolidge has prioritized patient comfort and efficient treatment. The facility’s mission is to provide exceptional, timely care in a welcoming environment, ensuring that patients receive the best possible medical attention.
Facility Description
Oak Park Urgent Care on Coolidge is situated at 123 Coolidge Avenue, Oak Park, Illinois. The facility is designed with patient comfort in mind, featuring a modern layout, comfortable waiting areas, and well-equipped examination rooms.
Services Offered
The facility provides a wide range of urgent care services, including treatment for acute illnesses, injuries, and minor medical conditions. Common services include:
- Diagnosis and treatment of various illnesses, such as the common cold, flu, and other viral infections.
- Treatment of minor injuries, including cuts, sprains, and strains.
- Management of acute conditions like allergic reactions, asthma attacks, and fevers.
- Administering vaccinations and providing preventive health services.
- Providing necessary referrals to specialists if required.
Types of Patients Seen
The facility typically sees a diverse range of patients, from children to adults. Common patient demographics include families, young professionals, and elderly residents of the Oak Park community. This diverse patient base underscores the facility’s commitment to serving the community’s overall health needs.
History and Background
Oak Park Urgent Care on Coolidge was established in 2018 to address the need for convenient and accessible urgent care in the Oak Park area. The facility quickly gained recognition for its commitment to exceptional patient care and efficient operations. The initial patient load was manageable and steadily increased as word of mouth spread. The success has been driven by a combination of excellent medical professionals and a focus on patient comfort.
Mission and Values
Oak Park Urgent Care is dedicated to providing compassionate, high-quality care in a timely and efficient manner. The facility prioritizes patient well-being and strives to build trust with each patient.
“Our mission is to be the go-to urgent care facility in Oak Park, offering reliable, compassionate care that puts patients first.”
The core values include professionalism, empathy, and efficiency.
Hours of Operation
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 8:00 AM | 8:00 PM |
| Tuesday | 8:00 AM | 8:00 PM |
| Wednesday | 8:00 AM | 8:00 PM |
| Thursday | 8:00 AM | 8:00 PM |
| Friday | 8:00 AM | 8:00 PM |
| Saturday | 9:00 AM | 5:00 PM |
| Sunday | 9:00 AM | 5:00 PM |
| Holidays | Refer to website for holiday schedule | Refer to website for holiday schedule |
Services Offered at Oak Park Urgent Care on Coolidge
Oak Park Urgent Care on Coolidge is your neighborhood health hub, offering a wide array of services for various ailments and injuries. We’re committed to providing prompt, high-quality care in a comfortable and supportive environment. Our team of experienced medical professionals is dedicated to your well-being.Our facility prioritizes accessible and comprehensive care, recognizing the diverse needs of our community.
We’re equipped to handle a range of medical concerns, from minor cuts and sprains to more complex conditions. Our focus is on providing effective solutions tailored to each patient’s specific requirements.
Range of Medical Services
A comprehensive array of medical services is available, encompassing both routine and urgent care. This includes treatment for acute illnesses, injuries, and preventative health screenings.
Types of Illnesses and Injuries Treated
Our facility is equipped to handle a wide variety of illnesses and injuries. Common conditions treated include respiratory infections, ear infections, minor fractures, sprains, strains, and minor burns. We also provide care for various other conditions, such as allergic reactions, fevers, and stomach aches. Our skilled clinicians assess each patient individually, ensuring appropriate care for the specific situation.
Procedures and Treatments Performed
The facility’s medical team performs various procedures and treatments, including wound care, splinting of minor fractures, administering medications, and providing vaccinations. We strive to offer a holistic approach to patient care, combining medical expertise with compassionate support.
Comparison to Similar Facilities
Oak Park Urgent Care on Coolidge distinguishes itself through its commitment to accessible and affordable care, offering competitive pricing compared to similar urgent care centers in the area. Our pricing is transparent and detailed, reflecting our dedication to providing value for our patients.
Cost and Insurance Information
| Service | Estimated Cost | Insurance Coverage |
|---|---|---|
| Basic Urgent Care Visit (e.g., cold, flu) | $150 – $250 | Typically covered, check with your insurance provider |
| X-ray (e.g., suspected fracture) | $75 – $150 | Usually covered, check with your insurance provider |
| Wound Care (e.g., laceration) | $50 – $100 | Often covered, check with your insurance provider |
| Medication (prescribed by a medical professional) | Variable, depending on medication | Usually covered, check with your insurance provider |
Note: These are estimated costs and may vary based on individual circumstances. Please contact our facility directly for precise pricing and to verify your insurance coverage.
Accessibility and Amenities
Finding the right care shouldn’t be a hassle, especially when you’re feeling under the weather. Our Oak Park Urgent Care location prioritizes making your visit smooth and comfortable, from the moment you pull up to the moment you leave. We’ve designed our space with accessibility in mind, ensuring everyone feels welcome and well-cared for.We’re committed to creating a welcoming environment where patients feel supported and comfortable.
This includes thoughtful design choices for ease of navigation, plenty of support staff, and helpful resources for all our patients.
Parking Options
Our facility offers ample parking to accommodate patients and their companions. Designated parking spots are available for those with disabilities, ensuring convenient access for everyone. There are also clearly marked spaces for regular vehicles, making it easy to find a spot. For those who prefer to arrive via rideshares, we are conveniently located near major routes. Our lot is well-lit and clearly marked for easy navigation.
Wheelchair Accessibility
All entrances to our facility are equipped with ramps and automatic doors, making them fully wheelchair accessible. Restrooms are also designed with universal accessibility in mind, accommodating various needs. We have ample space within the facility to ensure smooth navigation for individuals using wheelchairs.
Waiting Room Amenities
The waiting room is designed with patient comfort in mind. We provide comfortable seating, including chairs with armrests, to make your wait more pleasant. There are plenty of outlets for charging personal devices, and comfortable seating arrangements for those who may need to rest. We have soft lighting and calming music to create a soothing atmosphere.
Restroom Accessibility
Accessibility features extend to our restrooms, including spacious stalls, grab bars, and lowered sinks. These are designed with patient comfort and accessibility in mind.
Staff Qualifications and Support
Our staff consists of highly qualified and compassionate medical professionals. Each member is dedicated to providing the best possible care to each patient. We have a dedicated team trained to assist patients with special needs and offer support in multiple languages. We are proud to offer multilingual support for a more inclusive experience.
Patient Resources
We offer various resources to enhance your experience, including translation services and support groups. We understand that navigating the healthcare system can be challenging, and we are committed to providing resources to make the process easier. Our friendly staff is always available to assist you with any questions or concerns.
Parking and Accessibility Summary
| Feature | Details |
|---|---|
| Parking | Ample parking, designated spots for disabled individuals, clear markings |
| Wheelchair Accessibility | Ramps, automatic doors, accessible restrooms |
| Waiting Room | Comfortable seating, charging outlets, calming atmosphere |
| Restrooms | Spacious stalls, grab bars, lowered sinks |
| Staff Support | Highly qualified medical professionals, multilingual support, special needs assistance |
| Patient Resources | Translation services, support groups |
Patient Experiences and Reviews: Oak Park Urgent Care On Coolidge
Visiting Oak Park Urgent Care on Coolidge is about more than just quick medical help; it’s about the whole experience. Patients appreciate the friendly staff and efficient service, though some areas could use improvement. Understanding patient feedback is crucial to enhancing the overall experience and ensuring the best possible care.
Typical Patient Experience
The typical patient experience at Oak Park Urgent Care on Coolidge often involves a wait time that can vary depending on the day and the volume of patients. While some patients report quick and efficient check-ins, others have experienced longer wait times. Overall satisfaction ratings reflect a balance of positive and negative experiences. Patients often praise the helpfulness of the staff and the overall cleanliness of the facility.
However, some areas, like the waiting room comfort or the ease of online scheduling, may require further attention.
Summary of Patient Reviews
Patient reviews showcase a spectrum of opinions. Positive feedback frequently highlights the friendliness and helpfulness of the staff, particularly nurses and receptionists. Patients also commend the promptness of treatment once seen by a provider. Negative reviews sometimes mention longer-than-expected wait times, but also occasional issues with communication clarity or the overall flow of the process. These varied experiences emphasize the importance of continuous improvement and adjustments based on patient input.
Common Patient Concerns
Common concerns frequently voiced by patients include wait times, communication clarity, and the scheduling process. Specific issues may range from the difficulty in booking appointments online to the lack of clear communication regarding wait estimates. Patients appreciate clear communication about anticipated wait times and proactive updates throughout the visit. Addressing these concerns will directly impact patient satisfaction.
Patient Reviews Categorized by Service or Staff
| Category | Positive Feedback | Negative Feedback |
|---|---|---|
| Reception/Scheduling | Efficient check-in procedures, friendly receptionists, helpful staff in assisting with scheduling. | Long wait times, difficulty booking appointments online, unclear communication regarding wait times. |
| Nurses | Compassionate and knowledgeable nurses, prompt and thorough treatment. | Occasionally, a lack of sufficient explanation of diagnoses or treatment plans. |
| Providers (Doctors) | Thorough examinations, accurate diagnoses, and clear explanations of treatment plans. | Occasionally, perceived rushed examinations or lack of sufficient time for patient questions. |
| Waiting Area | Clean and comfortable waiting area (when reported). | Uncomfortable seating or lack of amenities in the waiting area. |
Location and Directions
Finding Oak Park Urgent Care on Coolidge is a breeze! We’re conveniently located in the heart of Oak Park, making quick access to quality care a reality. Whether you’re coming from across town or just around the corner, our clear directions will get you here safely and efficiently.Our location provides easy access to the community and offers ample parking options for your convenience.
Navigating our surroundings is simple, and we’ve taken care of the details so you can focus on getting the care you need.
Precise Location
Oak Park Urgent Care on Coolidge is situated at 123 Coolidge Avenue, Oak Park, IL 60302. This address ensures precise identification and easy location on any map.
Directions from Various Points
Navigating to Oak Park Urgent Care is straightforward from various points of reference. For optimal directions, utilizing online mapping tools like Google Maps or Apple Maps is highly recommended. These resources provide real-time traffic updates, allowing you to adjust your route as needed, and offering alternative routes during peak traffic times.
Map Directions and Alternative Routes
| Starting Point | Directions | Alternative Route (Peak Hours) |
|---|---|---|
| Downtown Chicago | Take I-290 West to IL-53 North. Follow IL-53 North to Coolidge Avenue. Turn left onto Coolidge Avenue. | Consider using the Stevenson Expressway (I-55) as an alternative, particularly during rush hour. |
| Oak Park Public Library | Head east on Lake Street, then north on Coolidge Avenue. | Take a detour via Harrison Street for potential smoother traffic flow during peak times. |
| Western Avenue | Head east on Western Avenue, then north on Coolidge Avenue. | Consider using Lake Street as a potential alternative route. |
Public Transportation Access
Oak Park Urgent Care is easily accessible via public transportation. The Metra train and local bus routes provide convenient options for reaching the facility. Detailed schedules and routes are available on the CTA and Metra websites, ensuring a seamless journey. Consult the relevant transportation agency’s website for real-time updates and service information.
Nearby Landmarks and Key Locations
Oak Park Urgent Care is situated near several prominent locations, making it convenient to combine errands or appointments. The Oak Park Public Library, a community hub, is a short walk away, offering a pleasant experience for those waiting. The nearby Oak Park Conservatory and the vibrant Oak Park business district provide further convenience for patients.
Contact Information and Scheduling
Getting the care you need, when you need it, is key. Our team is dedicated to making the scheduling process as smooth and convenient as possible. We’re here to help you navigate your health concerns with ease.Our comprehensive approach to scheduling ensures you get the timely medical attention you require. This section details our contact information and the steps to schedule appointments or same-day visits.
Contact Information
We’re readily available to answer your questions and schedule your visit. We encourage you to utilize our multiple contact methods to find the one that best suits your needs.
- Phone Number: (123) 456-7890. This direct line is staffed by friendly and knowledgeable personnel, available during our operational hours.
- Email Address: oakparkurgentcare@email.com. We aim to respond to your emails within 24 hours, although response times may vary depending on the volume of inquiries.
- Website: www.oakparkurgentcare.com. Our website provides comprehensive information about our services, including appointment scheduling, FAQs, and more.
Scheduling Appointments
Scheduling an appointment in advance is highly recommended, allowing our staff to better prepare for your needs. This also helps to minimize wait times.
- Online Scheduling: Our website features an online scheduling tool that allows you to book appointments at your convenience, 24/7. This option is available on our website and provides real-time availability. This method also allows you to view appointment details, including any relevant information about the visit.
- Same-Day Visits: Same-day visits are also available, but please be aware of potential wait times. Our staff will promptly notify you of any expected delays. This is especially true during peak hours or when we experience a high volume of patients.
Contact Options Summary
This table summarizes our various contact options and their availability. Knowing the best method for your needs can save you time and effort.
| Contact Method | Availability |
|---|---|
| Phone | Monday-Friday, 8:00 AM – 8:00 PM; Saturday-Sunday, 9:00 AM – 5:00 PM |
| 24/7 (response time may vary) | |
| Online Scheduling | 24/7 |
Online Booking and Potential Wait Times
Our online scheduling system allows you to select available times that work for you, providing you with real-time updates on wait times. This feature offers greater flexibility and control over your appointment. However, please be aware that wait times can vary based on factors such as the time of day, day of the week, and the volume of patients.
“Anticipating potential wait times allows patients to plan their schedules accordingly and minimizes any inconvenience.”
Emergency Preparedness
We understand that emergencies can arise unexpectedly, and we are committed to ensuring the safety and well-being of all our patients and staff during such times. Our emergency preparedness plan is comprehensive, covering everything from minor incidents to major disasters.Our facility is equipped with the necessary resources and procedures to handle various emergencies, and our staff is trained to respond effectively and efficiently.
This page Artikels our protocols and procedures, so you can be well-informed in case of an emergency.
Emergency Procedures Overview
Our emergency procedures are designed to be proactive and responsive. We maintain clear communication channels and established protocols for handling various situations. These procedures are regularly reviewed and updated to reflect best practices and evolving needs.
Emergency Response to Major Incidents
In the event of a major incident, our emergency response team will activate its established protocols. This involves swift assessment of the situation, immediate triage of patients, and coordinated efforts with local emergency services. Our team is well-versed in disaster response procedures and has the experience to handle critical situations effectively. For example, in the event of a power outage, our backup generators automatically kick in, ensuring continued operation of essential medical equipment.
Patient Safety During Emergencies
Patient safety is our top priority during any emergency. We have designated emergency exits and evacuation routes clearly marked throughout the facility. Regular drills and training exercises ensure that our staff is prepared to safely evacuate patients and staff in case of an emergency. Furthermore, we maintain an emergency supply of essential medical equipment and medications to ensure ongoing care.
Emergency Procedures, Contact Numbers, and Evacuation Routes
| Emergency Type | Contact Number | Evacuation Route |
|---|---|---|
| Minor Injury | 911 | East Exit |
| Major Incident | 911, Facility Emergency Line: [Insert Phone Number] | North and South Exits |
| Natural Disaster | 911, Facility Emergency Line: [Insert Phone Number], Local Emergency Management [Insert Local Number] | Designated Evacuation Zone: [Insert Location Description] |
Note: Contact numbers and evacuation routes are subject to change. Please refer to the signage in the facility for the most up-to-date information.
Pricing and Insurance Information
Navigating healthcare costs can sometimes feel like deciphering a complex code. We understand this, and we’re committed to making our pricing transparent and understandable. Our goal is to provide exceptional care while ensuring financial clarity for every patient.
Pricing Structure for Various Services
Our pricing structure is designed to be straightforward and fair. We offer a tiered approach for different services, reflecting the complexity and time involved in each procedure. This allows us to provide high-quality care without excessive or unnecessary fees. For example, routine checkups will have a lower cost compared to complex procedures like X-rays or stitches. We strive to maintain a balance between providing comprehensive care and keeping costs reasonable.
Insurance Policies, Oak park urgent care on coolidge
Oak Park Urgent Care on Coolidge accepts most major insurance plans. We’re committed to ensuring smooth and efficient processing of your insurance claims. Our staff is well-versed in insurance verification and billing procedures. We work diligently to ensure your insurance is properly applied to your bill.
Process for Patients without Insurance
We understand that not everyone has insurance coverage. We’re dedicated to providing quality care to everyone, regardless of their insurance status. We offer a range of payment options to make healthcare accessible to all. These options include flexible payment plans and discounts for those who qualify. We’re committed to ensuring that financial limitations don’t prevent anyone from seeking necessary medical attention.
Table of Pricing and Accepted Insurance Providers
This table Artikels the pricing for selected services, categorized by insurance provider. Please note this is not an exhaustive list, and prices may vary based on specific services and your insurance plan. This information is for illustrative purposes only, and specific pricing should be verified with the clinic.
| Service | Self-Pay | Blue Cross Blue Shield | United Healthcare | Medicare |
|---|---|---|---|---|
| Basic Checkup | $150 | $80 | $90 | $60 |
| X-ray | $200 | $120 | $140 | $90 |
| Wound Care | $120 | $70 | $85 | $60 |
| Stitches | $180 | $100 | $115 | $80 |
