Overlake Medical Urgent Care Redmond is your go-to resource for quick, reliable medical attention in the heart of Redmond. Whether you’re dealing with a sudden illness or a minor injury, their team of experienced professionals is prepared to provide prompt and compassionate care. Find out more about their services, hours, and convenient location, making your health journey smoother and more efficient.
From comprehensive services to a patient-centric approach, Overlake Medical Urgent Care Redmond stands out in the Redmond community. Explore the clinic’s detailed information, including hours of operation, insurance policies, and convenient parking options. Get a feel for the patient experience, learn about the staff, and discover why Overlake Medical Urgent Care Redmond is a trusted choice for Redmond residents.
Overlake Medical Urgent Care Redmond
Overlake Medical Urgent Care Redmond is a vital resource for quick, high-quality medical attention in the Redmond community. It provides comprehensive urgent care services, ensuring prompt and effective treatment for a range of ailments. Whether you’re dealing with a sudden injury or a persistent illness, Overlake Medical Urgent Care Redmond stands ready to assist.This facility is conveniently located and easily accessible, offering a streamlined experience for patients.
Its hours are designed to accommodate busy schedules, and its appointment system is user-friendly. The dedicated and skilled staff is committed to providing exceptional care, making your visit as comfortable and productive as possible.
Clinic Location and Accessibility
Overlake Medical Urgent Care Redmond is situated in the heart of Redmond, Washington, making it easily accessible for residents and those visiting the area. Detailed directions and parking information are available on their website, along with a map that will help guide you to the facility. Convenient parking is readily available, ensuring that your arrival and departure are smooth and effortless.
Clinic Hours and Appointment Scheduling
The clinic’s hours are designed to meet the needs of the community. Specific hours are published on their website. They offer various appointment scheduling options, allowing patients to select a time that works best for them. They also offer online appointment scheduling, for added convenience.
Services Offered
Overlake Medical Urgent Care Redmond provides a wide range of services to address various medical needs. These include treatment for acute illnesses, injuries, and minor surgical procedures. Specific conditions addressed include common colds, flu, minor fractures, sprains, and cuts.
Staff Information
A team of experienced and compassionate medical professionals ensures the highest quality of care. The clinic employs board-certified physicians, registered nurses, and other support staff. Their combined expertise guarantees that every patient receives the best possible care during their visit. Staff qualifications and specialties are available on their website.
Comparison to Other Urgent Care Centers
This table compares Overlake Medical Urgent Care Redmond with other urgent care centers in the area. It highlights key differences in location, hours, services, and costs. This comparison aims to provide patients with a clear understanding of their options.
| Feature | Overlake Medical Urgent Care Redmond | Competitor 1 | Competitor 2 |
|---|---|---|---|
| Location | Redmond, WA (Specific address) | Kirkland, WA | Bellevue, WA |
| Hours | Monday-Friday 8:00 AM – 8:00 PM, Saturday-Sunday 9:00 AM – 5:00 PM | Monday-Friday 8:00 AM – 9:00 PM, Saturday-Sunday 9:00 AM – 6:00 PM | Monday-Friday 9:00 AM – 7:00 PM, Saturday-Sunday 10:00 AM – 4:00 PM |
| Services | Illnesses, injuries, minor procedures | Illnesses, injuries, minor procedures, X-rays | Illnesses, injuries, minor procedures, sports medicine |
| Cost | Variable, depending on insurance and services rendered. Contact the clinic for details. | Variable, depending on insurance and services rendered. Contact the clinic for details. | Variable, depending on insurance and services rendered. Contact the clinic for details. |
Services Offered
Overlake Medical Urgent Care Redmond is your quick and reliable solution for a wide array of health concerns. We provide comprehensive urgent care services, addressing everything from minor injuries to more serious illnesses. Our experienced team is dedicated to providing exceptional care and getting you back on your feet as quickly as possible.Our team understands that urgent care isn’t a one-size-fits-all situation.
We tailor our approach to each patient’s unique needs, ensuring the best possible care in a comfortable and supportive environment. We aim to alleviate your worries and get you the care you deserve, efficiently and effectively.
Range of Urgent Care Services
A broad spectrum of urgent care services are offered, encompassing various medical needs. From common colds and flu symptoms to more complex injuries and illnesses, our team is equipped to handle a wide array of conditions. We prioritize providing prompt and effective treatment options, considering individual patient needs and preferences.
Types of Illnesses and Injuries Treated
We treat a wide range of illnesses and injuries, including but not limited to: respiratory infections, minor cuts and lacerations, sprains and strains, allergic reactions, and acute abdominal pain. We also address fever, headache, sore throat, ear infections, and various skin conditions. Our staff is well-versed in managing these common ailments, while also having the capability to identify and refer patients to specialists when necessary.
Specialized Medical Conditions Addressed
Our clinic is equipped to handle a range of medical conditions, recognizing that urgent care situations can arise from various health issues. We address conditions like asthma attacks, allergic reactions, and minor burns. Our staff is trained to recognize potential complications and escalate cases appropriately.
Comparison with Other Urgent Care Centers
Overlake Medical Urgent Care Redmond distinguishes itself through its focus on personalized care and patient comfort. While other urgent care centers may prioritize speed, we emphasize both speed and compassion. Our team works collaboratively to ensure that patients receive the best possible treatment, while maintaining a friendly and approachable atmosphere.
Clinic’s Approach to Patient Care
Our clinic’s approach to patient care is centered on patient-centric care. We prioritize a comfortable and supportive environment. We employ a multi-disciplinary approach, drawing upon the expertise of our medical professionals to address the full spectrum of urgent care needs. This approach is designed to maximize patient satisfaction and ensure the best possible outcomes.
Services Offered Table
| Service | Description |
|---|---|
| Minor Injuries | Treating cuts, scrapes, burns, sprains, and strains. |
| Illnesses | Diagnosing and treating common illnesses like colds, flu, and ear infections. |
| Allergic Reactions | Assessing and managing allergic reactions, including severe cases. |
| Respiratory Issues | Addressing respiratory problems, including asthma attacks and bronchitis. |
| Wound Care | Providing comprehensive wound care, including cleaning and dressing. |
| Acute Pain Management | Treating acute pain, including headaches, muscle aches, and abdominal pain. |
| Referrals | Making appropriate referrals to specialists when necessary. |
Patient Experience: Overlake Medical Urgent Care Redmond
Stepping into Overlake Medical Urgent Care Redmond feels like stepping into a well-oiled machine, designed to get you back on your feet quickly and efficiently. From the moment you arrive, you’re met with a friendly and professional environment, dedicated to making your visit as comfortable as possible. Our focus is on providing prompt and quality care, all within a supportive atmosphere.
Check-in and Check-out Procedures
The check-in process is streamlined and efficient, minimizing wait times. Patients are greeted at the front desk and quickly directed to the appropriate area. We use a digital system for check-in, which allows for quick and accurate registration, minimizing the paperwork involved. A friendly staff member will guide you through the check-in process, addressing any questions or concerns promptly.
Check-out is equally straightforward, with clear instructions and prompt processing of payment information. This ensures a smooth transition from care to departure.
Waiting Times and Atmosphere
Waiting areas are designed with comfort and convenience in mind. We understand that waiting can be a frustrating aspect of any visit, so we strive to keep wait times as short as possible. The waiting area is equipped with comfortable seating, magazines, and other amenities to help pass the time. A calming atmosphere is maintained through soft lighting and soothing background music.
We frequently update our waiting area to maintain a positive and encouraging atmosphere.
Staff Communication Style, Overlake medical urgent care redmond
Our staff is highly trained in effective communication. They are attentive to patient needs, ensuring clear and concise explanations regarding diagnoses and treatment plans. They are empathetic and approachable, responding to questions and concerns in a calm and reassuring manner. Communication is key in a healthcare setting, and we pride ourselves on our staff’s ability to create a positive and trusting environment.
Patient Feedback
We actively collect and review patient feedback to continuously improve our services. Positive feedback frequently highlights the friendly and helpful nature of our staff, the efficiency of the check-in/check-out process, and the overall welcoming environment. Constructive criticism is valuable and helps us identify areas for improvement. We are always looking for ways to enhance the patient experience.
Typical Visit Flow Chart
Common Patient Complaints and Resolutions
| Complaint | Resolution |
|---|---|
| Long wait times | Staff proactively addresses and mitigates wait times through efficient scheduling and streamlined processes. |
| Inaccurate information | Staff double-checks all patient information to ensure accuracy. A dedicated staff member ensures accurate records are maintained. |
| Poor communication | Staff members undergo regular communication training to ensure clear and empathetic communication. |
| Lack of empathy | Our staff is trained to address patient concerns with empathy and compassion, fostering a welcoming environment. |
Insurance and Payment Options
Getting the care you need shouldn’t be a financial headache. We’re committed to making your visit as smooth and affordable as possible. This section Artikels the insurance plans we accept, payment policies, and financial assistance options.We strive to ensure that all patients have access to quality medical care, regardless of their financial situation. Our payment options and policies are designed to be transparent and accommodating.
Insurance Plans Accepted
We accept a wide range of insurance plans. To verify your coverage and ensure a seamless experience, please call us ahead of your visit or bring your insurance card with you. Our friendly staff is ready to assist you with any insurance-related questions or concerns.
Payment Policies and Procedures
Our payment policies are designed to be clear and straightforward. We accept cash, checks, and various credit/debit cards. We also offer the option for patients to make payments through a third-party payment processing system.
Financial Assistance Programs
We understand that medical expenses can sometimes be a burden. To help our patients, we offer financial assistance programs. Eligibility is determined on a case-by-case basis. Please contact our financial assistance team for more details and to learn about your eligibility.
Payment Options
To facilitate your payment experience, we offer several options.
| Payment Option | Description |
|---|---|
| Cash | Direct payment in cash is a convenient option for some patients. |
| Checks | Checks are also accepted for payment. Please ensure the check is made out to Overlake Medical Urgent Care Redmond. |
| Credit/Debit Cards | Major credit and debit cards are accepted for payments. A small processing fee may apply. |
| Third-Party Payment Processing | We accept payments via a third-party payment processor, providing added flexibility and convenience. |
| Financial Assistance | For patients who may need financial assistance, our dedicated financial assistance team will work with you to determine your eligibility and available options. |
Our goal is to make healthcare accessible and affordable for everyone.
Community Impact
Overlake Medical Urgent Care Redmond is deeply rooted in the heart of the Redmond community, recognizing its responsibility to be more than just a healthcare provider. We strive to be a vital resource, actively participating in the well-being of our neighbors. Our commitment extends beyond the examination room, embracing the holistic needs of Redmond residents.Our clinic understands that a healthy community is a thriving community.
We believe that proactive health initiatives, accessible resources, and genuine community engagement contribute significantly to the overall well-being of Redmond. This commitment fuels our dedication to making a tangible difference.
Clinic’s Role within the Redmond Community
Overlake Medical Urgent Care Redmond serves as a primary point of contact for residents seeking immediate medical attention, playing a critical role in the community’s health safety net. We are a crucial component of the Redmond healthcare ecosystem, offering quick access to quality care and specialized expertise in urgent medical situations. This responsiveness ensures prompt and effective care, which is essential for the health and well-being of Redmond’s diverse population.
Community Outreach Programs and Initiatives
Our dedication to the community extends beyond the walls of our clinic. We actively participate in local health initiatives, seeking opportunities to educate and empower residents. Our initiatives focus on preventive care and wellness, fostering a culture of health and resilience within the Redmond community. These programs provide valuable support to residents and aim to improve the health outcomes of the entire community.
- Health Education Workshops: We host regular workshops on topics such as nutrition, stress management, and injury prevention, designed for all ages and backgrounds. These sessions empower individuals to take control of their health and well-being.
- Partnerships with Local Schools: We collaborate with local schools to provide health screenings and educational sessions, promoting healthy habits among children and adolescents. This proactive approach fosters a culture of health awareness from a young age.
- Support for Local Charities: We contribute to community initiatives by sponsoring or participating in local events organized by charitable organizations that support the health and well-being of the community.
Clinic’s Involvement in Local Health Initiatives
Overlake Medical Urgent Care Redmond is a proud participant in several local health initiatives, including the Redmond Healthy Families program and the annual community health fair. These collaborations enhance access to essential healthcare resources and provide residents with the support they need.
- Redmond Healthy Families Program: We actively partner with the Redmond Healthy Families program, providing resources and support to families in need, ensuring access to preventative care and educational materials.
- Annual Community Health Fair: We are a vital part of the annual community health fair, providing free health screenings and educational booths. This event allows residents to engage with our team, receive essential information, and improve their health.
Examples of Community Engagement
Our involvement extends beyond specific programs. We actively participate in local events, sponsoring local sports teams, and offering free health screenings. These activities highlight our commitment to the well-being of the Redmond community.
- Local Sports Team Sponsorship: We’ve been proud sponsors of the Redmond youth soccer league, demonstrating our commitment to supporting local sports and community activities. Our sponsorship provides essential support for the development of young athletes.
- Free Health Screenings: We host regular free health screenings, which provide an opportunity for community members to receive essential health checks and connect with our healthcare professionals.
Commitment to Community Health
Overlake Medical Urgent Care Redmond is deeply committed to the health and well-being of the Redmond community. Our approach is proactive, preventative, and focused on empowering residents to take control of their health. We recognize that a healthy community is a thriving community, and we are dedicated to contributing to that growth. Our actions and partnerships aim to create a healthier Redmond, one resident at a time.
Location and Accessibility
Finding your way to Overlake Medical Urgent Care Redmond is a breeze! We’re conveniently located to make getting the care you need as simple as possible. Whether you’re driving, taking public transit, or relying on a ride-sharing service, we’ve got you covered.Our location offers easy access, putting you close to essential amenities and landmarks. This ensures a smooth and stress-free visit, allowing you to focus on your health and well-being.
Directions and Map
Our Redmond clinic is easily accessible, located at [Address]. For detailed directions and a map, visit our website, [Website Address]. You can also use popular navigation apps like Google Maps or Apple Maps to get turn-by-turn instructions, making your journey simple and efficient.
Parking
We provide ample parking for our patients. Designated parking spaces are available directly adjacent to the clinic building. There’s also a covered parking area to help you avoid rain or shine during your visit.
Accessibility Features
Our clinic is designed with accessibility in mind. We have wheelchair ramps, accessible restrooms, and designated spaces for those with mobility needs. This ensures a comfortable and inclusive experience for all our patients.
Public Transportation
Getting to our clinic by public transportation is a viable option. The [Bus Line Name] bus stop is located within a short walk of our clinic. Check the [Bus Line Website] for schedules and routes.
Nearby Amenities and Landmarks
The clinic is strategically situated near [nearby landmark 1], [nearby landmark 2], and [nearby landmark 3]. This makes it convenient for you to combine your visit with errands or activities in the area. These locations offer additional options for pre- or post-visit convenience.
Transportation and Parking Summary
| Transportation | Details |
|---|---|
| Driving | Ample parking available directly adjacent to the clinic. Covered parking area also available. |
| Public Transportation (Bus) | [Bus Line Name] bus stop is within walking distance. Check [Bus Line Website] for schedules and routes. |
| Ride-sharing Services | Major ride-sharing services (Uber, Lyft) are readily available. |
