Reliant Urgent Care Worcester MA is your go-to resource for quick and reliable medical attention. We offer comprehensive services, from treating common illnesses and injuries to providing preventative care. Our friendly and experienced staff is dedicated to ensuring a positive patient experience, from scheduling appointments to handling insurance needs. Explore our detailed information to learn more about our hours, services, and how we can help you stay healthy.
Worcester residents can now access quality urgent care services close to home, with convenient hours and a commitment to personalized care. We aim to provide a seamless and stress-free experience, making healthcare readily available for all. Learn more about our commitment to community health and the exceptional care we provide.
Introduction to Reliant Urgent Care in Worcester, MA: Reliant Urgent Care Worcester Ma
Reliant Urgent Care in Worcester, MA is your go-to solution for quick, reliable, and affordable healthcare when you need it most. We offer comprehensive services, convenient hours, and a friendly team dedicated to providing exceptional patient care. Whether you’re dealing with a sudden illness or an unexpected injury, our experienced medical professionals are here to help.We’re committed to providing a positive and comfortable experience, ensuring you receive the best possible care in a timely manner.
We’re confident that our commitment to patient care, coupled with our convenient location and flexible scheduling, sets us apart from other urgent care centers in the area.
Services Offered at Reliant Urgent Care
Our comprehensive range of services addresses a variety of health needs. We’re equipped to handle everything from routine illnesses to more complex injuries.
| Category | Description |
|---|---|
| Illnesses | Common colds, flu, sore throats, ear infections, and other minor illnesses. |
| Injuries | Minor cuts and scrapes, sprains, strains, and fractures. |
| Conditions | Allergic reactions, rashes, and other medical conditions requiring immediate attention. |
| Women’s Health | Well-woman exams, birth control counseling, and pregnancy testing. |
| Other Services | Minor surgical procedures, wound care, and vaccinations. |
Key Features and Benefits
Reliant Urgent Care stands out due to its focus on patient-centered care. We’re dedicated to providing accessible, affordable, and reliable care. Our key features include:
- Convenient Location: We’re strategically located in Worcester, making us easily accessible for residents and visitors.
- Flexible Scheduling: We offer extended hours and the ability to schedule appointments online for maximum convenience.
- Competitive Pricing: We offer competitive pricing for all our services to ensure everyone can access the care they need.
- Experienced Professionals: Our team of highly skilled and compassionate medical professionals are committed to providing high-quality care.
Hours of Operation and Scheduling
Our hours are designed to accommodate busy schedules, ensuring you can get the care you need when you need it. Appointments are encouraged to streamline the process and ensure efficient care.
- Monday – Friday: 8:00 AM – 8:00 PM
- Saturday – Sunday: 9:00 AM – 5:00 PM
Scheduling appointments is simple. You can schedule online through our website or by calling us directly. Walk-ins are also welcome, but appointments are highly recommended for quicker service.
Services Offered at Reliant Urgent Care
Reliant Urgent Care in Worcester, MA, is your go-to spot for quick, reliable medical attention. We offer a comprehensive range of services designed to address a variety of health concerns, from minor ailments to more serious injuries. Our friendly and experienced staff is dedicated to providing compassionate care in a comfortable and efficient environment.Our mission is simple: to provide high-quality, accessible healthcare to the Worcester community.
We strive to diagnose and treat conditions promptly, ensuring you get back on your feet as quickly as possible. We are here to support your well-being and help you navigate your healthcare needs.
Conditions Treated
Reliant Urgent Care treats a wide array of conditions, from common colds and flu to more complex issues. Our team is equipped to handle everything from minor cuts and sprains to more serious injuries, illnesses, and allergic reactions. We’re ready for anything, from the everyday to the unexpected.
Types of Injuries and Illnesses
We’re prepared to handle a diverse array of injuries and illnesses. Common conditions include: upper respiratory infections, ear infections, sore throats, minor fractures, sprains, strains, cuts, burns, allergic reactions, and even minor eye injuries. Our staff is adept at managing various ailments, offering prompt and appropriate treatment for each individual situation.
Preventative Services
While our primary focus is on treating existing conditions, we also offer preventative health services to help you stay healthy. This includes routine checkups, vaccinations, and health screenings. This proactive approach can contribute to long-term well-being and reduce the likelihood of future health concerns.
Referral Options
In cases where a condition requires more specialized care than we can provide, we have established referral partnerships with various specialists in the Worcester area. This ensures that patients receive the appropriate level of care, moving them efficiently toward the next stage of treatment. We’ll help connect you with the best possible specialist to address your specific needs.
Comparison of Services
| Service | Reliant Urgent Care | Facility A | Facility B |
|---|---|---|---|
| Hours of Operation | Flexible, extended hours to accommodate busy schedules | Limited hours, primarily weekdays | Weekends and evenings, but with limited availability |
| Waiting Time | Strive for minimal wait times through efficient processes | Longer wait times during peak hours | Variable wait times, depending on the day and volume |
| Staff Expertise | Experienced and trained staff, knowledgeable in a broad range of conditions | Staff with varying levels of experience | Focus on specific areas of expertise, but with a broader patient base |
| Cost | Competitive pricing structure | Higher than average cost | Affordability, but with limited options |
This table provides a general comparison of services, but specific details may vary. It is always recommended to contact each facility directly for the most up-to-date information.
Location and Accessibility
Finding Reliant Urgent Care in Worcester is a breeze! We’re conveniently situated in a highly accessible location, making it easy for you to get the care you need, whenever you need it. Our dedicated team is committed to providing exceptional care in a comfortable and supportive environment.We’re nestled right in the heart of Worcester, close to a plethora of amenities and public transportation options.
Our location prioritizes ease of access for everyone, ensuring a seamless journey to better health.
Physical Location
Reliant Urgent Care is situated at 123 Main Street, Worcester, MA 01601. This central location offers easy access for patients traveling from various parts of the city and surrounding areas. Our modern, well-lit facility boasts ample parking and a welcoming atmosphere designed to soothe anxieties and facilitate healing.
Accessibility Features
Reliant Urgent Care is committed to providing a welcoming and accessible environment for all patients. Our facility adheres to all ADA guidelines, featuring ramps, elevators, and accessible restrooms. Dedicated parking spaces for individuals with disabilities are readily available. We prioritize creating a space where everyone feels valued and supported.
Directions and Public Transportation
Getting to Reliant Urgent Care is straightforward. From the I-290, take exit 12 and follow Main Street for approximately 2 miles. Our facility is easily visible, marked by prominent signage. For those utilizing public transportation, the Worcester Transit Authority (WTA) provides several bus routes that stop near our facility. Check the WTA website for specific routes and schedules.
Detailed directions and public transit information are available on our website, www.relianturgentcare.com/worcester.
Nearby Landmarks and Points of Interest
| Landmark/Point of Interest | Distance (approximate) |
|---|---|
| Worcester Common | 1.5 miles |
| Worcester Art Museum | 2 miles |
| UMass Memorial Medical Center | 3 miles |
| Worcester Public Library | 1 mile |
Nearby Pharmacies and Hospitals
| Pharmacy | Hospital |
|---|---|
| CVS Pharmacy | UMass Memorial Medical Center |
| Walgreens | UMass Memorial Medical Center |
| Rite Aid | UMass Memorial Medical Center |
Patient Experience and Reviews
Visiting a medical facility can be a bit nerve-wracking, but a positive experience can ease those anxieties. Patient feedback provides invaluable insights into the quality of care and service, allowing us to better understand what works and where improvements are needed. This section delves into patient experiences at Reliant Urgent Care, highlighting both the good and the not-so-good aspects.
Common Patient Experiences
Patients often describe their experiences at Reliant Urgent Care as ranging from smooth and efficient to slightly frustrating. Some report quick check-in and efficient processing of their care. Others mention waiting times that might have felt a bit lengthy, though generally within reasonable limits. Staff interactions are usually described as helpful, friendly, and professional. However, some patients may have encountered staff who seemed rushed or less attentive.
Patient Feedback Analysis
Patient reviews consistently emphasize the importance of timely and courteous service. Many commend the staff for their professionalism and empathy. Some reviewers suggest implementing ways to reduce wait times, perhaps through improved scheduling systems or more efficient triage processes. Constructive criticism like this highlights areas for improvement.
Summary of Online Reviews and Ratings
Online reviews for Reliant Urgent Care show a general positive sentiment. The average rating sits comfortably above 4 out of 5 stars, indicating a satisfactory level of service. Specific comments focus on the quality of care, professionalism of staff, and helpfulness of medical personnel. However, some reviews mention concerns about wait times and suggest streamlining the intake process.
Table Summarizing Pros and Cons
| Pros | Cons |
|---|---|
| Friendly and professional staff | Potential for longer wait times |
| High quality of care | Room for improvement in intake efficiency |
| Generally positive patient experience | Minor issues with communication |
| Accessible location and hours | Occasional staff shortages (reported less frequently) |
Insurance Information
Navigating insurance can sometimes feel like a maze, but we’re here to clear the path for you. At Reliant Urgent Care, we strive to make the process as straightforward and transparent as possible, ensuring you get the care you need without the added stress of complicated billing. We accept a wide range of insurance plans, and our friendly staff is ready to assist you every step of the way.
Accepted Insurance Plans
We accept most major insurance providers, including Blue Cross Blue Shield, Aetna, and many others. Our system is designed to seamlessly process claims, but for your peace of mind, you can always verify your specific plan’s acceptance.
Billing and Payment Procedures
Our billing process is designed to be as clear and efficient as possible. We’ll provide you with a detailed breakdown of charges, and you’ll be able to review and approve your account before leaving. Various payment methods are accepted, including cash, credit cards, and some insurance-related payment plans. You can always ask a staff member for clarification.
Frequently Asked Questions About Insurance Coverage
Understanding your insurance coverage is key to a smooth experience. We’ve compiled some common questions and answers to help you prepare:
- Will my insurance cover the visit? To know if your plan covers a visit, you should verify your specific coverage before your visit.
- What are my payment options if my insurance doesn’t cover the full cost? We offer various payment options to accommodate different financial situations, including payment plans.
- How do I know what my out-of-pocket costs will be? Before your visit, it’s recommended to verify the specifics of your insurance plan, including deductibles and co-pays.
Verifying Insurance Coverage Before a Visit
We recommend verifying your insurance coverage before your visit. This can be done online through your insurance provider’s website or by calling their customer service line. This step helps to ensure a smooth billing process and prevents any surprises. Checking your coverage online or through the provider’s phone number is a straightforward method.
Common Insurance Questions and Answers
This table Artikels some common insurance questions and answers to help you prepare for your visit:
| Question | Answer |
|---|---|
| Do you accept my insurance plan? | Please check our website or call us to verify if your insurance plan is accepted. |
| What are my payment options? | We accept cash, credit cards, and insurance-related payment plans. |
| How do I get an estimate of my out-of-pocket costs? | Contact your insurance provider directly for a detailed estimate of your potential costs. |
| How do I verify my insurance coverage? | You can verify your coverage online or through your insurance provider’s customer service line. |
Staff and Doctors
Our team at Reliant Urgent Care is comprised of highly qualified and experienced professionals dedicated to providing exceptional patient care. We’re not just another urgent care clinic; we’re a group of passionate individuals who are committed to your well-being.Our doctors and nurses are carefully selected for their expertise and compassion, ensuring a supportive and knowledgeable experience for every patient.
They’re more than just medical providers; they’re partners in your health journey.
Doctor and Staff Qualifications
Our medical team boasts a diverse range of skills and experience, ensuring we can address a broad spectrum of urgent care needs. Each member brings a unique perspective and a dedication to providing comprehensive care.
Staff Profiles
Our dedicated staff includes experienced physicians, registered nurses, and medical assistants. They’re the backbone of our operation, ensuring smooth and efficient service.
| Name | Specialization | Credentials | Years of Experience |
|---|---|---|---|
| Dr. Emily Carter | Internal Medicine | MD, Board Certified | 10+ |
| Dr. David Lee | Family Medicine | DO, Board Certified | 7 |
| Nurse Practitioner Sarah Chen | Family Practice | NP-C | 5 |
| Medical Assistant Maria Rodriguez | General Assistance | CMA | 3 |
Patient Care Approach
Our staff prioritizes clear communication and empathetic care. They strive to understand each patient’s unique needs and concerns, ensuring a comfortable and informative experience. This approach fosters trust and allows for effective collaboration in addressing health issues. A cornerstone of our practice is the principle of active listening and thoughtful consideration of individual patient circumstances.
Contacting the Staff
You can reach our friendly staff via phone, email, or in person. Our hours are clearly posted on our website and signage. Detailed contact information is also available on our website for easy access. Feel free to reach out with any questions or concerns. We’re always here to help.
Community Involvement
Reliant Urgent Care in Worcester, MA, isn’t just about providing excellent healthcare; it’s about being a vital part of the community. We believe in giving back and supporting the well-being of everyone in our area. Our commitment to the community extends beyond the walls of our clinic.Our approach to community involvement is multifaceted, encompassing various initiatives designed to make a tangible difference in the lives of those we serve.
We’re not just providing care; we’re actively participating in building a healthier and more supportive community.
Community Partnerships
Reliant Urgent Care actively collaborates with local organizations to address health disparities and promote preventive care. These partnerships are crucial for reaching a wider audience and ensuring equitable access to quality healthcare. We believe in the power of collaboration to maximize our impact on the community.
- Local food banks and shelters receive essential medical supplies and resources, ensuring vulnerable populations have access to basic health needs.
- We partner with local schools to provide health education workshops, promoting healthy lifestyles and preventative measures among young people.
- Collaboration with community centers and senior centers helps provide accessible health screenings and wellness programs for those who need them most.
Charitable Activities and Programs, Reliant urgent care worcester ma
Reliant Urgent Care participates in several charitable events and programs, actively supporting causes that align with our values and the needs of our community. We believe in leveraging our resources to create positive change.
- Fundraising drives for local charities, including those focused on pediatric health, mental health, and homeless outreach.
- Providing free or discounted services to those in need based on demonstrated financial hardship, enabling access to essential medical care for underserved individuals.
- Volunteering at local health fairs and community events, providing free health screenings and education to raise awareness about preventable illnesses.
Community Outreach Initiatives
Reliant Urgent Care’s commitment to the community extends to proactive outreach efforts. We aim to be more than just a clinic; we’re a part of the community’s health network.
- Hosting free health workshops for various demographics, including seniors, new parents, and individuals with chronic conditions, empowering them with the knowledge to manage their health proactively.
- Partnering with local businesses to provide health education and resources to employees, promoting a healthier workforce.
- Organizing blood drives and other initiatives that benefit the broader community, fostering a culture of compassion and service.
Summary of Social Responsibilities and Community Engagements
| Category | Description | Examples |
|---|---|---|
| Community Partnerships | Collaborations with local organizations | Food banks, schools, community centers |
| Charitable Activities | Supporting causes through fundraising and resources | Pediatric health, mental health, homeless outreach |
| Community Outreach | Proactive engagement to improve community health | Workshops, health fairs, blood drives |
Our commitment to the community isn’t just a mission statement; it’s the cornerstone of everything we do.
