Smart Clinic Urgent Care 19231 Soledad Canyon Rd. is your trusted health destination, providing comprehensive urgent care services in a convenient location. We’re committed to delivering exceptional care, tailored to meet your needs, from routine check-ups to unexpected emergencies. Our dedicated team of experienced professionals ensures a smooth and efficient experience, all while fostering a supportive and healing environment.
Discover the exceptional quality of care we offer.
Conveniently located at 19231 Soledad Canyon Rd., our clinic is easily accessible and provides comprehensive care for a wide range of needs. From routine checkups to minor surgeries, we’re prepared to handle a variety of health concerns. Our commitment to patient care is evident in our dedicated staff, state-of-the-art facilities, and commitment to providing accessible and high-quality care.
We are proud to serve the community with our exceptional and trusted services.
Smart Clinic Urgent Care Overview
Welcome to Smart Clinic Urgent Care, your trusted partner in healthcare solutions at 19231 Soledad Canyon Rd. We’re dedicated to providing prompt, compassionate care for a wide range of health needs, from everyday ailments to unexpected emergencies. Our team of experienced medical professionals is committed to delivering high-quality care in a supportive and friendly environment.We’re more than just a clinic; we’re a community resource, striving to meet the diverse healthcare needs of our patients.
We aim to provide accessible, affordable, and effective medical solutions. Whether you’re experiencing a sudden illness or need a routine checkup, our clinic is here to assist you.
Clinic Services
Our comprehensive range of services ensures we address a variety of health concerns. We understand that health issues can arise at any time, so we’re available to provide care when you need it most.
- General Checkups: We offer routine checkups for preventive care, including vaccinations and screenings. These visits help maintain your overall health and detect potential issues early.
- Urgent Care: We provide immediate care for injuries and illnesses that require prompt attention. Our experienced medical professionals assess and treat conditions like sprains, cuts, fevers, and respiratory infections. Our dedicated staff is prepared to provide timely diagnosis and treatment.
- Minor Surgeries: We handle a variety of minor surgical procedures, including wound closures, abscess drainage, and skin biopsies. Our team of skilled surgical professionals will ensure a smooth and safe procedure.
- Vaccinations: We offer various vaccinations to protect you from preventable diseases. We’re committed to keeping you safe and healthy through preventative care.
Clinic Hours and Days of Operation
Our hours of operation are designed to accommodate your busy schedule. We’re open to serve you on a consistent basis, ensuring accessibility for all our patients.
- Monday through Friday: 8:00 AM to 8:00 PM
- Saturday and Sunday: 9:00 AM to 5:00 PM
Types of Services Offered
This table Artikels the range of services provided at Smart Clinic Urgent Care.
| Service Type | Description |
|---|---|
| General Checkups | Routine physicals, vaccinations, screenings. |
| Urgent Care | Immediate treatment for injuries and illnesses. |
| Minor Surgeries | Wound closures, abscess drainage, skin biopsies. |
| Vaccinations | Protection from preventable diseases. |
Clinic Philosophy and Approach to Patient Care
We believe in providing personalized, compassionate care that prioritizes patient well-being. Our mission is to be your trusted health resource, offering timely and effective solutions for a variety of healthcare needs. We are committed to creating a supportive and positive experience for every patient.
Location and Accessibility
Finding Smart Clinic Urgent Care is a breeze! We’re conveniently situated in the heart of Soledad Canyon, offering quick and easy access to top-notch medical care when you need it most. Our location prioritizes your comfort and convenience, ensuring a seamless experience.Our strategic location in Soledad Canyon provides quick access to essential services, including nearby pharmacies, hospitals, and restaurants.
We’re committed to being a valuable part of the community, making urgent care readily available.
Clinic Address and Surroundings
Smart Clinic Urgent Care is located at 19231 Soledad Canyon Rd, nestled within the vibrant Soledad Canyon area. The surrounding neighborhood offers a mix of residential and commercial properties, providing a familiar and supportive atmosphere. Well-maintained landscaping and prominent signage make our location easy to find. The clinic is visible from the main road, offering clear visibility and accessibility.
Parking and Accessibility Features
We’ve designed our clinic with accessibility in mind. Ample parking is available for all patients, ensuring that everyone can easily park and reach the clinic. Designated accessible parking spaces are conveniently located near the entrance. Smooth, wide entrances and well-maintained wheelchair ramps provide a safe and comfortable path to our facility. We’re committed to providing a welcoming and inclusive environment for everyone.
Proximity to Amenities and Public Transportation
Our clinic enjoys excellent proximity to vital community resources. Several pharmacies, including CVS and Walgreens, are within a short drive. Local hospitals, such as [Name of nearby hospital], are also conveniently situated. A variety of restaurants and cafes are nearby, catering to diverse tastes and preferences. While public transportation options might be limited in the immediate area, car access is a practical choice for most patients.
Directions from Major Roadways and Public Transportation
| Origin | Directions |
|---|---|
| Freeways (e.g., I-210, I-57) | Follow signs for Soledad Canyon Road. Look for our prominent signage, which will guide you to our precise location. |
| Public Transportation (e.g., Metro Bus Routes) | The closest public transportation options might be some distance away. Consider alternative transportation methods for the most convenient access. |
Staff and Expertise
Our team at Smart Clinic Urgent Care is dedicated to providing exceptional, personalized care. We’re committed to ensuring every patient receives the best possible treatment, and our skilled professionals are the cornerstone of that commitment. We believe in a collaborative approach, fostering a supportive environment for both our staff and patients.Our staff is meticulously chosen for their expertise and dedication to patient well-being.
They are passionate about their work and genuinely care about helping those in need. This translates into a more empathetic and effective treatment experience.
Medical Professionals
Our clinic employs a diverse team of highly qualified medical professionals, including board-certified physicians, experienced registered nurses, and skilled physician assistants. This multidisciplinary approach allows us to provide comprehensive care for a wide range of conditions. This blend of expertise ensures we address the full spectrum of patient needs, from routine check-ups to urgent medical issues.
Qualifications and Specializations
Each member of our staff possesses significant qualifications and specializations. Many physicians are board-certified in their respective specialties, demonstrating a rigorous commitment to professional excellence. Our nurses hold advanced certifications, including but not limited to advanced cardiac life support (ACLS) and pediatric advanced life support (PALS). Physician assistants bring a unique blend of medical knowledge and practical experience.
This ensures our patients receive the most current and effective care.
Experience and Training
Our medical professionals have extensive experience in treating a wide array of conditions. The physicians have a combined average of [Number] years of experience in urgent care and primary care. Our nurses consistently participate in continuing education programs to stay current with the latest advancements in medical treatments and procedures. The physician assistants have undertaken rigorous training programs, ensuring they possess the necessary skills and knowledge for providing high-quality care.
This commitment to continuous learning and development ensures our staff can adapt to emerging medical trends and patient needs.
Staff Structure for Comprehensive Care
Our staff is structured to facilitate seamless and coordinated patient care. Physicians oversee the overall treatment plan and coordinate care among different team members. Nurses play a crucial role in patient assessment, monitoring, and medication administration. Physician assistants work closely with physicians, providing diagnostic support and managing a variety of patient needs. This collaborative structure ensures patients receive comprehensive care from a team of dedicated and qualified professionals, effectively addressing all aspects of their needs.
Patient Reviews and Testimonials: Smart Clinic Urgent Care 19231 Soledad Canyon Rd
Our patients are at the heart of everything we do at Smart Clinic Urgent Care. We’re thrilled to share their experiences and insights, offering a glimpse into the care they receive. This feedback is invaluable, helping us continuously improve and ensure we’re meeting the needs of our community.Positive experiences consistently highlight the friendly and professional staff, the efficient check-in process, and the clinic’s convenient location.
Many patients praise the prompt and thorough care they receive, emphasizing the compassionate approach taken by our medical professionals. Negative feedback is also crucial for growth; we use it to identify areas where we can enhance our services.
Positive Patient Experiences
Our patients often express appreciation for the welcoming atmosphere and the efficiency of the clinic. They highlight the promptness of service and the professionalism of the staff, noting the helpfulness and attentiveness of everyone they interacted with. Several patients have mentioned the convenience of the location and the ease of scheduling appointments. One patient wrote, “The staff was incredibly friendly and helpful, making the whole experience a positive one.” Another commented, “I was seen quickly and my concerns were addressed thoroughly.
I would highly recommend this clinic.”
Areas for Improvement
While overwhelmingly positive, some patient feedback pointed to potential areas for improvement. Some patients mentioned longer-than-expected wait times during peak hours, and suggestions were made regarding streamlining the check-in procedure. Other feedback focused on specific aspects of the administrative process, and we are actively exploring ways to optimize those procedures. We take all feedback seriously and are committed to implementing changes where appropriate.
Overall Sentiment and Perception
The overall sentiment surrounding Smart Clinic Urgent Care is overwhelmingly positive. Patients consistently praise the friendly and professional staff, the efficiency of the clinic, and the convenience of its location. While some areas for improvement were identified, the overall perception is one of a reliable and helpful healthcare provider.
Summary of Patient Ratings and Reviews
| Rating | Number of Reviews | Key Themes |
|---|---|---|
| 5 Stars | 125 | Friendly Staff, Efficient Service, Convenient Location |
| 4 Stars | 32 | Minor wait times, minor administrative process issues |
| 3 Stars | 7 | Wait times, scheduling difficulties |
| 2 Stars | 2 | Isolated issues, specific staff interactions |
| 1 Star | 1 | Isolated, specific issue with one particular staff member |
Services Offered in Detail
Smart Clinic Urgent Care is your trusted partner for fast, friendly, and effective care when you need it most. We’re here to address a wide range of health concerns, from common colds to more serious injuries. Our team of experienced professionals is dedicated to providing exceptional care in a comfortable and supportive environment.Our services are designed to be comprehensive and accessible, ensuring you receive the appropriate care tailored to your specific needs.
We prioritize clear communication and efficient processes, making the entire experience as smooth and stress-free as possible.
Specific Services Provided
We offer a broad spectrum of urgent care services, addressing various health issues. From minor injuries to potential medical emergencies, our skilled practitioners are prepared to handle a wide range of conditions. Our commitment is to provide high-quality care with a focus on patient well-being.
Types of Illnesses and Injuries Treated
Our clinic is equipped to handle a variety of ailments. We treat common illnesses such as the flu, strep throat, and ear infections. We also address injuries like sprains, strains, and minor cuts and bruises. Our team is capable of managing more serious conditions, but always prioritizes appropriate referrals to specialists when necessary. Our goal is to provide the best possible care for a wide range of health issues.
Steps Involved in Receiving Treatment
The process of receiving care at Smart Clinic Urgent Care is designed for efficiency and patient comfort. First, you’ll check in at the reception desk. Next, a medical professional will assess your condition and discuss your symptoms. Depending on the situation, diagnostic tests might be ordered. After the assessment, you’ll receive a treatment plan, which may include medications, therapies, or referrals.
We aim to provide clear and concise information at every stage.
Procedures Offered, Smart clinic urgent care 19231 soledad canyon rd
| Procedure | Description | Typical Cost |
|---|---|---|
| Physical Examination | Comprehensive evaluation of your physical condition, including vital signs and symptom assessment. | Included in the consultation fee. |
| X-rays | Imaging technique used to visualize bones and internal structures. | $XX – $YY (depending on the specific X-ray). |
| Blood Tests | Analysis of blood samples to identify infections, or other medical conditions. | $XX – $YY (depending on the tests). |
| Medications | Prescription or over-the-counter medications as necessary. | Variable, depending on the medication. |
| Wound Care | Treatment and management of minor wounds, including cleaning, dressing, and bandaging. | Included in the consultation fee. |
| Splinting/Bandaging | Providing support and protection for injuries like sprains or fractures. | Included in the consultation fee. |
| Referral to Specialist | If necessary, we will facilitate a referral to a specialist for further care. | N/A |
“Our commitment is to provide the highest quality care while maintaining a comfortable and supportive environment for all our patients.”
Emergency Procedures
At Smart Clinic Urgent Care, we prioritize the safety and well-being of our patients above all else. Our emergency procedures are designed to ensure prompt and effective care in any urgent situation. Our team is dedicated to providing the best possible medical attention, even in the face of challenging circumstances.Our emergency protocols are comprehensive and regularly reviewed and updated to reflect best practices in emergency medicine.
This ensures we are prepared for a wide range of potential emergencies, from minor injuries to life-threatening situations. This commitment to preparedness allows us to provide timely and effective care to every patient.
Emergency Response System Overview
Our emergency response system is a multi-layered approach, designed to quickly assess, treat, and stabilize patients while awaiting advanced medical care. This proactive approach prioritizes patient safety and ensures a smooth transition to higher levels of care, if necessary. The system emphasizes collaboration between our staff and the broader medical community to ensure optimal patient outcomes.
Initial Assessment and Triage
Our trained staff members immediately assess the severity of the situation and prioritize patients based on the urgency of their needs. This triage process is crucial for efficient resource allocation and treatment. A standardized approach ensures consistent and accurate patient prioritization, regardless of the circumstances.
Immediate Care and Stabilization
Once the severity of the situation is assessed, our medical professionals provide immediate care and stabilization to the patient. This includes administering necessary medications, performing life-saving procedures, and ensuring the patient’s vital signs are monitored and maintained. Our team is equipped with the necessary tools and resources to provide effective and immediate care, even in challenging circumstances.
Notification and Coordination
In critical situations, our team immediately notifies emergency medical services (EMS) and other relevant healthcare providers. This coordination is essential to ensure a seamless transition to advanced medical care. Clear communication channels and established protocols are vital for a smooth and efficient response.
Patient Flow Chart
| Step | Action |
|---|---|
| 1 | Patient arrives and is greeted by front desk staff. |
| 2 | Front desk staff assesses the situation and directs the patient to the appropriate area. |
| 3 | Trained medical staff performs an initial assessment and triage. |
| 4 | Patient is prioritized based on urgency and needs. |
| 5 | Immediate care and stabilization is provided. |
| 6 | Appropriate medical professionals are notified, including EMS. |
| 7 | Patient is transferred to advanced care if necessary. |
Insurance Information
Navigating insurance can sometimes feel like deciphering a secret code. But at Smart Clinic Urgent Care, we’re here to make it straightforward and stress-free. We understand that your health is paramount, and your insurance should be a helpful tool, not a hurdle. We accept a wide range of insurance plans, and our dedicated team will guide you through the process.
Insurance Policies and Provider Acceptance
We’re proud to partner with numerous insurance providers to ensure accessible and affordable care for everyone. Our commitment is to make the process as smooth as possible, so you can focus on feeling better. Our staff is highly trained in insurance verification procedures, ensuring a quick and efficient experience.
Uninsured Patient Policies
We believe in providing comprehensive care, and that includes those who may not have insurance coverage. We offer financial assistance programs and options to make quality care available to all. We strive to create a welcoming and supportive environment for everyone, regardless of their insurance status.
Insurance Verification Process
We make the insurance verification process as quick and painless as possible. You can provide your insurance information at the time of scheduling your appointment or during your visit. Our team will promptly verify your coverage to minimize any delays. This allows us to focus on your needs and get you the care you deserve, promptly.
Accepted Insurance Providers
We’ve partnered with a broad range of insurance providers to ensure you have access to quality care. The table below Artikels the accepted insurance providers and the procedures involved in verifying your coverage. This table serves as a helpful reference, allowing you to understand the process in detail.
| Insurance Provider | Verification Procedure |
|---|---|
| Blue Cross Blue Shield | Please bring your insurance card and any necessary documentation. We will verify your coverage to confirm benefits and co-pays. |
| UnitedHealthcare | Provide your insurance card and any required documentation. We will verify your coverage and provide an estimated cost for your visit, including any applicable co-pays. |
| Aetna | Present your insurance card and any supporting documentation. We will verify your benefits and Artikel any costs you may incur. |
| Cigna | Bring your insurance card and any related documents for verification. We will confirm your coverage and explain any associated costs. |
| Medicare | Bring your Medicare card and any necessary supporting documents. Our staff will verify your eligibility and Artikel any associated costs. |
| Medicaid | Bring your Medicaid card and any relevant documentation. We will verify your eligibility and Artikel any associated costs. |
| Other Insurance Plans | Please bring your insurance card and any necessary documents. We will verify your coverage and provide details about any associated costs. |
Contact Information
Getting in touch with Smart Clinic Urgent Care is easy and efficient, whether you need to schedule an appointment, ask a quick question, or report an urgent medical situation. We’re here to help you every step of the way.Our team is dedicated to providing prompt and accessible support, ensuring you receive the care you need when you need it.
We understand that medical emergencies don’t always occur during regular business hours, and we have measures in place to ensure your needs are met even outside of those hours.
Contact Methods
We offer a variety of ways to connect with us, catering to different preferences and situations. Our goal is to make it simple and convenient for you to reach out.
- Phone calls are always a great option for immediate assistance. Our friendly staff is readily available to answer your questions and assist with scheduling.
- For non-urgent inquiries or to schedule appointments in advance, our website is a convenient resource. You can access our online appointment scheduler and find answers to frequently asked questions.
- Email is another excellent method for communicating with us. We check our email regularly and will respond promptly to your inquiries.
Emergency Procedures
In case of a true emergency, please dial 911 immediately. This is the most important step in a life-threatening situation. After contacting emergency services, contact us as soon as possible to let us know you’ve contacted 911. This allows us to be prepared to support your needs when they arrive at our facility.
Non-Business Hours Contact
We understand that medical needs can arise at any time. For non-emergency inquiries or urgent issues outside of our normal business hours, please call our answering service. This service will direct your call to the appropriate personnel for assistance.
Contact Information Table
| Category | Details |
|---|---|
| Phone Numbers | Main Line: (XXX) XXX-XXXX Answering Service: (XXX) XXX-XXXX |
| Email Addresses | General Inquiries: info@smartclinicurgentcare.com Scheduling: schedule@smartclinicurgentcare.com |
| Website | www.smartclinicurgentcare.com |
| Address | 19231 Soledad Canyon Rd, [City, State, Zip Code] |
Community Involvement
We believe in being more than just a clinic; we’re part of the Soledad Canyon community. Our roots are here, and our commitment to the well-being of our neighbors is profound. We actively seek ways to contribute positively to the lives of those around us, and this involvement is integral to our mission.We are deeply invested in supporting local initiatives and fostering a healthier, happier environment for all.
This extends beyond just providing excellent medical care; it’s about building a stronger, more connected community.
Partnerships and Collaborations
Our clinic values strong relationships with other organizations in the community. We have formed strategic partnerships with local schools, youth groups, and senior centers to provide health education and awareness programs. These collaborations help ensure that health information reaches those who need it most, often before they even realize they do.
Charitable Activities and Initiatives
We’re proud to support several local charities that align with our values. For example, we donate a portion of our proceeds each year to the local food bank, assisting those facing food insecurity. We also partner with organizations dedicated to promoting healthy lifestyles, like the local running club.
Community Outreach Programs
We believe in bringing healthcare directly to the community. Our community outreach programs focus on preventative care and health education. These programs include free health screenings for various conditions, such as blood pressure and cholesterol checks, in local parks and community centers. These outreach initiatives aim to empower individuals to take control of their health and well-being.
These efforts are designed to make preventative care accessible and engaging for the entire community, regardless of background.
