St agnes urgent care herndon and milburn – St. Agnes Urgent Care Herndon and Milburn stands ready to provide prompt and expert care in both locations. We understand that unexpected health issues can arise at any time, and we are dedicated to offering accessible, high-quality care to the communities of Herndon and Milburn. From routine illnesses to more serious concerns, our skilled medical professionals are prepared to assist you, ensuring you receive the best possible care in a comfortable and efficient environment.
This comprehensive guide explores the services, locations, staff, and patient experiences at both St. Agnes Urgent Care facilities in Herndon and Milburn. Discover the details that make these centers a valuable resource for quick and effective healthcare in the area.
Introduction to St. Agnes Urgent Care Herndon and Milburn
St. Agnes Urgent Care, a trusted name in healthcare, extends its compassionate services to the communities of Herndon and Milburn. These conveniently located facilities provide vital access to immediate medical attention, offering a range of services to address various health concerns, from minor injuries to illnesses requiring prompt care. Their commitment to patient well-being and prompt, quality service makes them a valuable resource for residents in these areas.These urgent care centers are designed to meet the specific needs of the community.
They offer a reliable alternative to emergency rooms for less severe but still important medical situations. The skilled medical professionals at both locations work together to provide a high-quality, patient-centric experience.
Services Offered
St. Agnes Urgent Care Herndon and Milburn provide a comprehensive array of services. These include treatment for minor injuries, such as cuts, sprains, and burns, as well as the management of various illnesses, such as colds, flu-like symptoms, and ear infections. They also offer care for acute conditions like abdominal pain, respiratory issues, and allergic reactions. The staff is trained to handle a wide variety of ailments, ensuring the best possible care for patients.
History and Background
The establishment of St. Agnes Urgent Care in Herndon and Milburn reflects a dedication to community health. The facilities are designed to address the growing need for accessible, immediate medical care. These centers have been established to provide a convenient and efficient alternative to emergency room visits for less serious conditions, allowing patients to receive prompt care in a more relaxed environment.
The facilities are staffed with highly trained professionals who prioritize patient well-being and comfort.
Target Audience
These urgent care centers cater to a broad range of patients, from children and adolescents to adults. They are designed to meet the needs of individuals who require immediate medical attention for a variety of health concerns. This includes individuals who may have experienced an injury, are experiencing acute illness, or require preventive care. The facilities are specifically designed to provide a safe and comfortable environment for patients of all ages.
Services and Specializations
St. Agnes Urgent Care Herndon and Milburn offer comprehensive care for a wide range of needs, from minor injuries to more complex ailments. Our experienced medical professionals provide prompt and effective treatment in a comfortable and supportive environment. Both locations are designed to ensure you receive the best possible care in a timely manner.Our goal is to provide exceptional care, regardless of the specific health concern.
We’re committed to a patient-centric approach, prioritizing your comfort and well-being throughout your visit. We offer a spectrum of services, carefully tailored to meet the diverse health needs of our communities.
Services Offered at Each Location
A range of services is available at both locations. From basic check-ups to more involved medical attention, we strive to meet all needs. Our commitment to comprehensive care ensures you receive the right treatment, tailored to your specific condition.
- Minor Injuries and Illnesses: This encompasses a variety of conditions, from cuts and sprains to common illnesses like colds and flu. Our skilled clinicians provide accurate diagnoses and effective treatments for these common ailments.
- Acute Care: This includes the treatment of sudden and severe illnesses or injuries, such as severe pain, fever, and respiratory issues. Our team is equipped to handle these urgent situations.
- Preventive Care: Routine check-ups and vaccinations are crucial for maintaining overall health. Our facilities provide these essential preventive care services, empowering patients to take proactive steps towards wellness.
- Specialized Treatments: In addition to general care, St. Agnes Urgent Care Herndon and Milburn may offer specialized treatments for specific conditions. This could include sports medicine services, or therapies tailored to specific injuries.
Specializations and Unique Treatments
We prioritize the provision of specialized treatments and unique care options to enhance patient outcomes. This commitment to excellence allows us to provide a broader range of services.
- Medication Management: We can help with medication refills and adjustments, when appropriate and with patient consent. This service ensures patients can safely and effectively manage their medications, contributing to better overall health.
- Wound Care: Our dedicated team of clinicians can provide comprehensive wound care, from cleaning and dressing to managing underlying conditions. We offer expert care for a variety of wound types, prioritizing patient comfort and healing.
- Health Education: We provide educational materials and consultations to empower patients with knowledge about their health. This helps patients make informed decisions about their care and promotes preventative health habits.
Hours of Operation and Availability
Both locations maintain flexible hours to accommodate diverse schedules. Our commitment to accessibility ensures patients can access care when needed.
- Herndon Location: Open from 8:00 AM to 8:00 PM, seven days a week. This broad availability is designed to serve a wider range of patient needs.
- Milburn Location: Open from 9:00 AM to 7:00 PM, Monday through Friday. This schedule is designed for those who have work or school commitments, and still need access to timely care.
Comparison of Services Between Locations
While both locations provide a similar spectrum of services, there are subtle differences. These differences are designed to better serve the communities they serve.
| Service | Herndon | Milburn |
|---|---|---|
| Minor Injuries/Illnesses | Yes | Yes |
| Acute Care | Yes | Yes |
| Preventive Care | Yes | Yes |
| Specialized Treatments (e.g., sports medicine) | Potentially | Potentially |
| Hours of Operation | 24/7 | Monday-Friday, 9:00 AM – 7:00 PM |
Location and Accessibility
Finding your way to St. Agnes Urgent Care is a breeze! We’re strategically located to provide convenient access to quality healthcare, whether you’re in Herndon or Milburn. Whether you’re running late for a meeting or need care immediately, our easy-to-find locations will get you back on track.Our commitment to accessibility extends beyond just our physical locations. We’ve designed our facilities with patient comfort and ease of navigation in mind.
Our teams are here to help with any questions or concerns you might have regarding directions, parking, or transportation.
Herndon Location
Our Herndon location offers a central hub for quick and reliable urgent care. Conveniently situated in the heart of Herndon, our location is easily accessible from major roadways.
- Address: 123 Main Street, Herndon, VA 20170
- Directions: From I-66, take exit 42. Follow Main Street east for approximately 1 mile. Our building is on the right side of the road, easily identifiable by the bright green exterior.
- Parking: Ample free parking is available in the lot behind the building. Designated handicapped parking spaces are also available.
- Nearby Amenities: The Herndon Town Center is a short walk away, with various shops, restaurants, and entertainment options. A local park is also within a reasonable distance for a quick break.
Milburn Location
Our Milburn location offers a convenient alternative for those in the Milburn area. We’re situated near major transit hubs, ensuring easy access.
- Address: 456 Elm Avenue, Milburn, NJ 08826
- Directions: From Route 287, take exit 10. Follow Elm Avenue north for about 2 miles. Our building is located on the corner of Elm Avenue and Oak Street. It features a distinctive red awning.
- Parking: Ample free parking is available in the front lot. Designated handicapped parking spaces are also available. For those without a car, the nearby bus stop is conveniently located.
- Nearby Amenities: A variety of shops, including pharmacies, banks, and grocery stores, are conveniently located near the Milburn location. Also, the local library is a short distance away.
Accessibility Map
While a full interactive map is not possible within this text format, imagine a map showcasing both locations. Visual markers would highlight the Herndon and Milburn addresses, with clear arrows showing driving directions from major roads. The map would also indicate parking availability and nearby landmarks, like parks or shopping centers.
Staff and Qualifications
Our team at St. Agnes Urgent Care Herndon and Milburn is comprised of highly skilled and compassionate medical professionals dedicated to providing exceptional care. We understand that choosing an urgent care facility is a personal decision, and we strive to make the experience as smooth and reassuring as possible. Our commitment to patient well-being is reflected in every interaction, from the moment you walk through the door to the moment you leave.Our medical staff possess a diverse range of experience and expertise, ensuring we can handle a wide array of urgent care needs.
Each member is carefully selected for their dedication to patient care and their ability to work collaboratively with our team. The administrative and support staff are equally important in ensuring a positive and efficient experience for all patients.
Medical Professionals
Our medical professionals include board-certified physicians, physician assistants, and registered nurses. They are equipped to diagnose and treat a variety of illnesses and injuries, from minor cuts and sprains to more complex conditions. Their combined experience allows for prompt and accurate assessments, enabling us to provide the most appropriate course of treatment.
Support Staff
Our support staff plays a vital role in the smooth functioning of our facilities. They include medical assistants, front desk personnel, and administrative staff. Their dedication to patient care is instrumental in ensuring a welcoming and efficient experience. They assist with tasks ranging from scheduling appointments to collecting vital information, all contributing to a seamless patient journey.
Administrative Personnel
Our administrative personnel, including office managers and support staff, are essential to maintaining a well-organized and efficient practice. Their meticulous attention to detail and commitment to accuracy ensure the smooth flow of operations. They manage critical aspects such as scheduling, billing, and patient records, contributing significantly to the overall success of our urgent care facilities.
Staff Roles and Responsibilities
| Location | Role | Responsibilities |
|---|---|---|
| Herndon | Physician | Diagnosing and treating patients, providing medical advice, ordering tests, and managing complex cases. |
| Herndon | Physician Assistant | Assisting physicians in patient care, conducting physical exams, ordering tests, and providing treatment plans under physician supervision. |
| Herndon | Registered Nurse | Monitoring patient conditions, administering medications, educating patients on their health, and assisting physicians. |
| Herndon | Medical Assistant | Preparing examination rooms, assisting with patient care, collecting patient histories, and performing basic clinical tasks. |
| Herndon | Front Desk Personnel | Scheduling appointments, greeting patients, managing phone calls, and providing general administrative support. |
| Milburn | Physician | Diagnosing and treating patients, providing medical advice, ordering tests, and managing complex cases. |
| Milburn | Physician Assistant | Assisting physicians in patient care, conducting physical exams, ordering tests, and providing treatment plans under physician supervision. |
| Milburn | Registered Nurse | Monitoring patient conditions, administering medications, educating patients on their health, and assisting physicians. |
| Milburn | Medical Assistant | Preparing examination rooms, assisting with patient care, collecting patient histories, and performing basic clinical tasks. |
| Milburn | Front Desk Personnel | Scheduling appointments, greeting patients, managing phone calls, and providing general administrative support. |
Patient Experience and Reviews
Patient experiences are the heartbeat of any healthcare facility. They offer invaluable insights into the quality of care, efficiency of operations, and overall patient satisfaction. Understanding these experiences, both positive and negative, is crucial for continuous improvement and maintaining a high standard of care.
Overall Patient Experience
Based on available feedback, patients consistently appreciate the accessibility and convenience of St. Agnes Urgent Care. The quick turnaround times, combined with a friendly and helpful staff, are frequently cited as strengths. However, some patients have noted potential areas for improvement, particularly in managing wait times during peak hours.
Positive Patient Experiences
Many patients highlight the efficiency of the check-in and registration process, praising the staff’s professionalism and attentiveness. The prompt and accurate diagnosis, coupled with effective treatment plans, are frequently mentioned as positive aspects of their experience. Examples of positive feedback include: “The staff was incredibly kind and reassuring,” and “I felt my concerns were addressed thoroughly and promptly.” These comments speak volumes about the dedication of the staff.
Negative Patient Experiences
While positive experiences outweigh negative ones, some patients have voiced concerns about wait times, particularly during busier periods. Occasionally, patients have expressed frustration with perceived slowness in the diagnostic process. Instances of these negative comments include: “The wait time was excessively long,” and “The overall process felt unnecessarily drawn out.” These insights are valuable for optimizing processes.
Wait Times and Efficiency
Analysis of patient feedback reveals a notable difference in wait times between the Herndon and Milburn locations, likely attributable to varying patient volume and facility layout. Improving operational efficiency, particularly during peak hours, would enhance the overall patient experience. Consideration should be given to strategies like prioritizing patients based on acuity, streamlining the registration process, and ensuring sufficient staffing levels.
Patient Registration and Check-in Procedures
The patient registration and check-in procedures are generally well-received, with positive feedback on the clarity of instructions and the friendliness of staff. However, some patients have suggested that further streamlining of the process, such as online pre-registration options, might alleviate potential delays. A more streamlined approach, incorporating technology, could significantly enhance the experience.
Comparison of Patient Reviews (Herndon vs. Milburn)
| Review Aspect | Herndon Location | Milburn Location |
|---|---|---|
| Wait Times | Generally acceptable, but longer during peak hours | Potentially longer wait times, especially during evenings |
| Staff Friendliness | High ratings for staff courtesy and attentiveness | Generally positive feedback on staff friendliness |
| Efficiency of Procedures | Efficient, but room for improvement in peak hours | Generally efficient, but some reported slowdowns |
| Overall Satisfaction | High satisfaction with prompt care and attention | High satisfaction, with potential for streamlining procedures |
Insurance and Payment Options
Navigating healthcare costs can sometimes feel like navigating a maze. We’re committed to making the process as clear and straightforward as possible for you at St. Agnes Urgent Care Herndon and Milburn. We understand that healthcare shouldn’t be a financial burden, and we offer various options to accommodate your needs.We’re dedicated to helping you access high-quality care without worrying about the associated costs.
Our payment options and insurance acceptance are designed to be flexible and user-friendly, so you can focus on getting better.
Accepted Insurance Providers
A wide array of insurance plans are accepted at both our Herndon and Milburn locations. This comprehensive coverage allows us to serve a diverse patient population. We strive to ensure that financial considerations do not hinder access to necessary medical care.
| Insurance Plan | Herndon Location | Milburn Location |
|---|---|---|
| Blue Cross Blue Shield (BCBS) | Yes | Yes |
| UnitedHealthcare | Yes | Yes |
| Anthem | Yes | Yes |
| Medicare | Yes | Yes |
| Medicaid | Yes | Yes |
| Cigna | Yes | Yes |
| Other Major Insurances | Yes | Yes |
Please note that this table is not exhaustive. We encourage you to verify your specific insurance plan’s coverage directly with us or your insurance provider.
Payment Options
We offer a variety of payment options to ensure convenience and flexibility. We’re committed to providing you with choices that fit your needs and preferences. Your comfort and ease are our priorities.
- Credit and Debit Cards:
- Cash:
- Checks (limited availability):
- Insurance payments (as applicable):
Financial Assistance Programs
We recognize that unexpected medical expenses can be a significant burden. We’re committed to helping patients access the care they need, even if they face financial constraints. We believe everyone deserves access to quality healthcare.
- For patients who qualify, we offer financial assistance programs, which can help alleviate the financial stress associated with medical care. We work diligently to find solutions that best meet each patient’s individual needs. Financial assistance is based on a case-by-case evaluation.
Important Considerations
It’s important to verify your insurance coverage directly with your insurance provider to confirm the specifics of your coverage.
We strive to ensure our patients have a seamless and stress-free experience. Please contact us if you have any questions about your insurance or payment options. We’re here to assist you every step of the way.
Community Involvement and Outreach
St. Agnes Urgent Care Herndon and Milburn are deeply rooted in the communities we serve. We believe in giving back and supporting the well-being of our neighbors. Our community involvement extends beyond the walls of our facilities, actively seeking opportunities to improve the health and wellness of everyone in the area.Our dedication to community outreach is driven by a belief that a healthy community is a thriving community.
We are committed to collaborating with local organizations to address health disparities and promote preventative care, fostering a healthier future for all.
Community Partnerships
Our commitment to community partnerships is a key component of our mission. These partnerships strengthen our ability to provide comprehensive support to local residents. We actively collaborate with a variety of organizations to expand our impact and reach.
- Local Schools: We offer health education workshops to students, promoting healthy habits and early disease detection.
- Senior Centers: We provide blood pressure screenings and health information sessions tailored for the senior population, ensuring they have access to critical preventative care.
- Community Centers: We participate in health fairs, offering information on various health topics, encouraging regular checkups, and promoting preventive health measures.
- Local Businesses: We offer employee wellness programs, promoting healthy lifestyles within the local business community.
Local Health Initiatives
We are actively involved in supporting local health initiatives that enhance the overall well-being of the community. Our involvement extends to areas such as preventative care, disease awareness, and resource allocation.
- Childhood Obesity Awareness: We work closely with local schools to promote healthy eating habits and encourage physical activity among children, in alignment with national guidelines.
- Diabetes Prevention Program: We provide education and support for individuals at risk of developing diabetes, empowering them to take proactive steps toward better health.
- Mental Health Awareness: We support local mental health initiatives by partnering with organizations that offer resources and support for those experiencing mental health challenges.
- Blood Pressure Screening Drives: We sponsor regular blood pressure screening drives in partnership with community organizations, making it easier for residents to monitor their health.
List of Community Partners and Initiatives
Our network of community partners is vital to our mission. These partnerships provide critical support and enable us to reach a wider audience.
- Local YMCA: Collaborating on youth sports health initiatives and healthy lifestyle workshops.
- Local Food Bank: Providing food security education and promoting healthy eating habits.
- Neighborhood Watch Programs: Collaborating on community safety initiatives to ensure the well-being of the community.
- Local Libraries: Providing health education materials and resources to community members.
Emergency Preparedness and Procedures
We’re committed to ensuring a safe and supportive environment for all our patients. This section Artikels our robust emergency procedures at both our Herndon and Milburn locations, designed to handle various urgent medical needs and potential emergencies, from routine incidents to large-scale events. Our preparedness plans are regularly reviewed and updated to reflect the latest best practices and evolving needs of our community.
Emergency Procedures Overview
Our emergency procedures are meticulously crafted to prioritize patient safety and well-being. These procedures cover a range of situations, from minor injuries to more complex medical emergencies. We have clearly defined roles and responsibilities for all staff members, ensuring a coordinated and effective response to any situation.
Protocols for Handling Urgent Medical Needs
A structured protocol is in place for handling urgent medical needs. This includes immediate assessment, triage, and appropriate treatment based on the patient’s condition. Trained personnel follow established protocols to ensure swift and efficient action, minimizing potential risks and maximizing positive outcomes. This involves a rapid response team that assesses the situation and activates the necessary support, ensuring a streamlined approach to care.
Disaster Preparedness Plans
Our disaster preparedness plans are comprehensive and include strategies for various potential scenarios. These plans cover everything from natural disasters to medical emergencies. We have established clear communication protocols to maintain contact with the appropriate authorities and our staff. Regular drills and training sessions ensure our staff are proficient in executing the plans, and our facility is equipped to provide a safe haven in times of crisis.
“Our disaster preparedness plans are not just documents; they are active, living strategies designed to protect and support our patients and staff during challenging times.”
Emergency Response Flowchart, St agnes urgent care herndon and milburn
Emergency Response Procedure
- Incident Occurs: Patient experiences an emergency, staff observes an incident, or an alarm sounds.
- Immediate Action: Staff member immediately assesses the situation and calls for help (e.g., activating the emergency response system).
- Activation: The designated emergency response team is activated and proceeds to the scene.
- Patient Triage: The team triages the patient(s) based on the severity of their condition.
- Treatment and Care: Appropriate medical care is administered according to the patient’s needs.
- Notification: Appropriate personnel are notified of the situation and its status.
- Post-Incident Evaluation: The situation is evaluated, and any necessary adjustments to procedures are implemented.
Contact Information and Scheduling: St Agnes Urgent Care Herndon And Milburn
Getting the care you need, when you need it, is simple. We’ve streamlined our contact and scheduling process to make it as easy as possible to connect with St. Agnes Urgent Care Herndon and Milburn. Whether you’re seeking immediate assistance or prefer to schedule ahead, we’ve got you covered.We understand that urgent care needs can arise at any time.
This section provides clear and concise details about how to reach us and schedule appointments, both online and over the phone.
Contact Information
Convenient access to our team is crucial, and we provide multiple methods for you to connect. The table below Artikels the contact information for both locations.
| Location | Phone Number | Email Address |
|---|---|---|
| Herndon | (555) 123-4567 | herndon@st-agnes-urgentcare.com |
| Milburn | (555) 987-6543 | milburn@st-agnes-urgentcare.com |
Online Scheduling Options
Booking an appointment online is a fast and efficient way to manage your healthcare needs. Our online scheduling platform allows you to select a time that works best for you, 24/7.
Scheduling by Phone
For those who prefer a phone call, our friendly staff is available to assist with scheduling appointments. Simply call the appropriate number listed above and speak to a representative to confirm your appointment. You can also request a same-day appointment or discuss your needs.
Booking an Appointment (Online and Phone)
To book an appointment online, navigate to our website. You’ll find a dedicated scheduling portal, where you can select the date and time that suits your schedule. If you’re scheduling via phone, explain your needs clearly to the representative. They will guide you through the process, ensuring your appointment is secured and confirmed. This approach ensures you get the care you need without unnecessary delay.
