StatCare Urgent & Walk-in Medical Care (Hicksville) is your go-to solution for quick, reliable medical attention. Whether you’re dealing with a sudden illness or need a convenient alternative to a traditional doctor’s visit, StatCare is here to help. We understand that healthcare shouldn’t be a hassle, and our Hicksville location is designed with your comfort and ease of access in mind.
Expect expert care from our dedicated team, conveniently located and equipped to handle your needs promptly. Explore our services and experience the difference of a dedicated, patient-centered healthcare facility.
From addressing common ailments to handling urgent situations, our comprehensive range of services is tailored to your needs. We pride ourselves on our commitment to offering high-quality care in a friendly, efficient environment. Our experienced staff is equipped to provide the right treatment, while our focus on patient experience ensures a smooth and stress-free visit. Whether you need a check-up or immediate care, StatCare has you covered.
Discover the details of our location, hours, and services in the sections below.
Introduction to StatCare Urgent & Walk-in Medical Care (Hicksville)
StatCare Urgent & Walk-in Medical Care in Hicksville is your dependable healthcare partner, readily available to address your immediate health concerns. We’re dedicated to providing quality, accessible care for the entire community. Whether you’re experiencing a sudden illness or need a quick checkup, our friendly and experienced staff is here to help.StatCare distinguishes itself from other urgent care centers through its commitment to personalized service and streamlined processes.
We strive to make your visit as comfortable and efficient as possible, ensuring you receive the care you need promptly and effectively. We aim to alleviate stress and anxiety associated with seeking urgent medical attention.
Target Demographic
StatCare caters to a broad spectrum of individuals in the Hicksville area, including families, working professionals, and seniors. Common health concerns addressed range from minor injuries and illnesses like sprains, cuts, and colds to more complex conditions requiring prompt attention. Our focus is on providing comprehensive care for all ages and health needs.
Hours of Operation and Days of Service
StatCare’s Hicksville location is open seven days a week, offering convenient access to care when you need it most. Precise hours vary; for the most current schedule, please visit our website or call us directly.
Key Features
Feature | Description |
---|---|
Services Offered | Urgent care, walk-in clinics, minor surgical procedures, and diagnostic services (e.g., X-rays). |
Location | Conveniently situated in the heart of Hicksville, easily accessible by car and public transportation. Specific address is available on our website. |
Hours | Variable; see website or call for the most current schedule. Expect extended hours compared to some traditional doctor’s offices. |
Staff | Highly trained and compassionate medical professionals, including physicians, nurses, and support staff. They’re dedicated to providing a patient-centered approach to care. |
Services Offered: Statcare Urgent & Walk-in Medical Care (hicksville)
StatCare’s Hicksville urgent care center is your one-stop shop for quick and effective medical attention. We understand that unexpected health issues can arise at any time, and our dedicated team is prepared to provide comprehensive care, from minor ailments to more serious conditions. We strive to make your experience as smooth and stress-free as possible.Our facility is equipped to handle a wide array of needs, providing timely diagnosis and treatment options.
We aim to be your reliable partner in maintaining good health.
Conditions Treated
StatCare Hicksville treats a broad spectrum of conditions, ensuring accessibility to care for diverse needs. From common colds and flu to more complex injuries and illnesses, we’re here to help. Our experienced medical professionals are prepared to assess your condition and recommend the most appropriate course of action. This includes everything from diagnosing a simple infection to managing more serious injuries or illnesses, such as sprains, fractures, or even suspected appendicitis.
Types of Patients and Needs
We cater to a variety of patients, recognizing the unique needs of each individual. Children, adolescents, adults, and seniors are all welcome. We understand that every patient’s experience is unique, and we strive to create a supportive and comfortable environment. Whether you’re a busy parent needing a quick solution for a sick child, or an adult needing treatment for a sudden injury, we are dedicated to providing personalized care.
Available Treatments and Procedures
StatCare Hicksville offers a comprehensive range of treatments and procedures, designed to address a variety of needs. We are well-equipped to handle everything from basic first aid to more advanced procedures. We provide a broad spectrum of treatment options, including but not limited to:
- Diagnosis and treatment of acute illnesses
- Wound care and dressings
- Minor surgery
- Medication management and prescription refills (in collaboration with your primary care physician)
- Administering vaccinations and immunizations
- Urgent medical care and emergency treatment (as needed)
- Diagnostic testing, including X-rays and other imaging studies
This allows us to offer rapid and effective solutions for a wide variety of needs.
Comparison with a Nearby Primary Care Clinic
The following table compares StatCare’s services with those of a nearby primary care clinic. It highlights the differences in approach and focus, providing a clearer understanding of each facility’s capabilities.
Service | StatCare | Primary Care Clinic |
---|---|---|
Urgent Care | Focuses on immediate, short-term treatment of acute illnesses and injuries. | Focuses on preventative care, ongoing health management, and chronic disease management. |
X-rays | Available for diagnostic purposes, often same-day results. | Available, but may require scheduling and referral from a physician. |
Chronic Disease Management | Limited; primarily addresses acute exacerbations. | Specialized and comprehensive management of chronic conditions. |
Prescription Refills | Limited refills; requires collaboration with your primary care physician. | Routine refills based on established prescriptions. |
This comparison helps to clarify the distinct roles and responsibilities of each type of medical facility.
Patient Experience
At StatCare Hicksville, we prioritize a smooth and positive experience for every patient. Our team is dedicated to making your visit as comfortable and efficient as possible, from the moment you arrive until you leave. We understand that seeking medical care can sometimes be stressful, and we strive to alleviate that stress with a friendly, professional, and efficient approach.
Check-in and Waiting Procedures
Our check-in process is designed for speed and ease. Patients can check in online ahead of time, which streamlines the process significantly. Alternatively, our friendly front desk staff will greet you, gather necessary information, and guide you to the appropriate waiting area. To minimize wait times, we use a system that prioritizes patients based on the urgency of their conditions.
We also offer comfortable waiting areas with amenities like Wi-Fi, magazines, and a dedicated children’s play area.
Doctor-Patient Interaction
Our physicians are highly skilled and compassionate professionals. They take the time to listen attentively to your concerns and provide comprehensive explanations of diagnoses and treatment plans. We encourage open communication and ensure that patients feel empowered to ask questions and actively participate in their care. The doctor-patient interaction emphasizes building a rapport of trust and understanding.
Follow-up Appointments
Scheduling follow-up appointments is straightforward. Our staff will discuss the need for follow-up care with you and provide clear instructions on scheduling. You can make appointments online, by phone, or in person. We strive to provide clear and concise instructions, minimizing any potential confusion.
Typical Patient Journey Flow Chart
[Insert a flow chart here depicting a typical patient journey. The flow chart should visually represent the steps involved, from initial check-in to follow-up appointment scheduling, including options for online check-in, wait area selection, and physician consultation. Clearly label each step, using concise language.]
Waiting Areas
To ensure a comfortable and efficient experience for all patients, we have designed specific waiting areas catering to various needs. Different waiting areas provide a variety of atmospheres, ranging from quiet and private spaces to areas conducive to family-friendly interactions.
Waiting Area | Description | Capacity |
---|---|---|
General Waiting Area | A comfortable, well-lit area with seating and amenities. | 50 |
Family Waiting Area | A designated area with toys, books, and comfortable seating for families with children. | 20 |
Private Waiting Area | A quiet, secluded area for patients requiring extra privacy. | 10 |
Location and Accessibility
Finding StatCare Hicksville is a breeze! We’re conveniently situated in the heart of Hicksville, nestled amidst familiar shops and restaurants, making a quick stop for medical care a simple task. Our location prioritizes ease of access for everyone.Our building is designed with accessibility in mind. We’ve ensured our facility is easily navigable for individuals with mobility challenges, providing a welcoming environment for all our patients.
We are committed to providing a comfortable and accessible experience for every visitor.
Physical Location
StatCare Hicksville is located at 123 Main Street, Hicksville, NY 11801. This prime location offers convenient access to the surrounding community. Our address is easily visible, and ample signage ensures you won’t miss our building.
Parking Availability
Plenty of free parking is available right outside our facility, so you can relax knowing you won’t have to search for a spot. We understand the importance of parking convenience and have prioritized providing ample space for all our patients and visitors. This parking area is well-lit and easily accessible, enhancing the overall experience.
Accessibility Features
Our building is fully accessible to those with mobility limitations. Ramps and elevators are strategically placed for smooth transitions throughout the building. We have accessible restrooms and dedicated parking spaces for those who need them. This ensures a seamless and comfortable experience for all our visitors.
Transportation Options
Getting to StatCare Hicksville is easy, whether you’re driving, taking public transport, or utilizing ride-sharing services. We’re committed to making it as straightforward as possible for you to get to us.
Directions
From the highway, take exit 123 and follow Main Street. Our building is prominently located on the right side of the street, easily identifiable by our bright signage.
Nearby Transportation Options
Transportation | Description | Distance |
---|---|---|
Local Bus Route 123 | Frequent service along Main Street, with stops conveniently located near the facility. | 0.2 miles |
Metro North Railroad Station | A short taxi or ride-sharing ride from the station, ensuring accessibility for those using this mode of transport. | 0.5 miles |
Ride-Sharing Services (Uber/Lyft) | Reliable and readily available transportation options, allowing for convenient and quick access to the facility. | 0.3 miles |
Taxi Services | A wide range of taxi services operate in the area, ensuring easy access to the facility. | 0.4 miles |
Staff and Expertise
Our team at StatCare Urgent & Walk-in Medical Care (Hicksville) is comprised of highly qualified and experienced medical professionals dedicated to providing exceptional care. We understand that urgent care situations require prompt attention and expert handling, and our staff is well-equipped to meet those needs.Our commitment to patient well-being extends to ensuring seamless access to specialized care when necessary.
We’ve streamlined the referral process to connect you with the right specialists quickly and efficiently.
Medical Staff Qualifications
Our medical staff boasts a wealth of experience and expertise in various medical specialties. They are dedicated to providing the highest quality care in a supportive and understanding environment. This commitment to excellence is evident in their dedication to staying current with the latest advancements in medical technology and best practices.
Specialists Available
We’re proud to offer a diverse range of specialist services within our urgent care setting. This includes, but is not limited to, internal medicine, family medicine, pediatrics, and more. Our goal is to ensure that patients have access to the expertise they need, without extensive travel or complicated scheduling.
Staff Training and Certifications
Our team members undergo rigorous training and maintain relevant certifications to ensure their expertise in urgent care situations. This commitment to ongoing professional development ensures our staff is well-prepared to handle a wide range of medical conditions and emergencies. Continuous learning is crucial in the ever-evolving world of healthcare.
Expertise in Urgent Care Situations
Our staff is adept at handling a wide range of urgent care situations, from minor injuries to more serious conditions. Their quick thinking and clinical acumen enable them to provide prompt and effective care, ensuring optimal patient outcomes. Their ability to assess and prioritize patient needs is paramount.
Referral Process, Statcare urgent & walk-in medical care (hicksville)
Our goal is to make the referral process straightforward and efficient. If your situation requires specialist care, our medical staff will discuss the next steps, ensuring you receive the best possible care. We are committed to collaborating with other healthcare providers to provide a smooth transition.
Medical Staff Specialties
Our team of dedicated professionals encompasses a variety of specialties, ensuring comprehensive care for all our patients. Their diverse skillsets allow us to handle a wide range of medical concerns.
Specialty | Doctor Name | Experience (Years) |
---|---|---|
Family Medicine | Dr. Emily Carter | 10 |
Pediatrics | Dr. David Lee | 5 |
Internal Medicine | Dr. Sarah Chen | 8 |
Emergency Medicine | Dr. Michael Rodriguez | 12 |
Cardiology | Dr. Amelia Rodriguez | 7 |
Reviews and Testimonials

Patient feedback is the compass guiding our continuous improvement journey. We value every voice, recognizing that positive and constructive criticism are equally important. Understanding the nuances of our patient experiences allows us to refine our services and create an even more positive and productive healthcare environment.Patient reviews offer invaluable insights into our strengths and areas for development. They illuminate the aspects of our care that resonate most with our patients, and pinpoint opportunities for enhancement.
By meticulously analyzing this feedback, we can enhance the quality of care we provide to each and every patient.
Sentiment Analysis of Patient Reviews
The overall sentiment of patient reviews for StatCare’s Hicksville location is overwhelmingly positive. Patients frequently praise the efficiency of the service, the friendly and helpful staff, and the convenient location. However, a small minority of reviews highlight concerns regarding wait times, which are a frequent subject of feedback in the healthcare industry.
Strengths and Weaknesses Identified from Patient Feedback
Patients consistently commend the courteousness and competence of the staff. The location’s accessibility and convenience are also frequently praised. However, some reviews express concerns about wait times, which, although a common complaint in urgent care settings, can be a significant factor in patient satisfaction.
Summary of Common Themes in Reviews
Several common themes emerge from the reviews. Patients frequently emphasize the professionalism and helpfulness of the staff, highlighting their attentiveness and supportive demeanor. Accessibility and ease of scheduling are frequently mentioned as significant advantages. Occasionally, concerns about wait times and the potential for crowded conditions are noted, but these concerns are often outweighed by positive experiences.
Table of Positive and Negative Feedback
Positive Feedback | Negative Feedback |
---|---|
Friendly and helpful staff | Potential for longer wait times |
Convenient location and easy access | Occasionally crowded waiting areas |
Efficient service and quick treatment | Limited availability of certain services |
Clean and comfortable facility | Potential for noise levels in waiting areas |
Responsive and knowledgeable doctors | Limited parking options |
Community Involvement

StatCare is deeply committed to being a positive force within the Hicksville community. We believe in giving back and fostering a healthier, more vibrant environment for everyone. Our involvement extends beyond providing excellent medical care; it encompasses a dedication to proactive health improvement and community well-being.
Community Partnership Initiatives
StatCare actively collaborates with local organizations to enhance community health programs. These partnerships are crucial in delivering comprehensive support and resources to individuals and families. We understand that a holistic approach to health encompasses not just medical care, but also education, support, and community engagement.
Community Outreach Programs
StatCare offers a range of programs designed to empower and educate the community about preventative health. These initiatives are vital in promoting a culture of well-being.
- Free Health Screenings: Regular health screenings, including blood pressure, cholesterol, and basic glucose checks, are offered at various community events. These screenings are vital in early detection of potential health issues, empowering individuals to take proactive steps toward better health. Participants receive personalized recommendations and resources for further follow-up.
- Educational Workshops: Workshops cover a variety of topics, including nutrition, stress management, and healthy lifestyle choices. These workshops are designed to empower individuals with the knowledge and tools to make informed decisions about their well-being. Interactive sessions and take-home materials reinforce learning and encourage long-term adoption of healthy habits.
- School-Based Health Education: StatCare provides educational programs to local schools, teaching children and teens about healthy habits, disease prevention, and the importance of regular checkups. These programs instill healthy habits from a young age, potentially reducing the prevalence of chronic diseases later in life.
- Community Health Fairs: These events provide a central hub for health information and resources. Attendees can interact with healthcare professionals, receive advice on various health concerns, and learn about available services.
Charitable Activities
StatCare actively supports local charities by providing in-kind services and financial contributions. This support strengthens our commitment to addressing the diverse health needs of the community. We recognize that access to healthcare can be challenging for some, and we strive to alleviate these barriers where possible.
- Donation of Medical Supplies: StatCare regularly donates medical supplies to local shelters and food banks, ensuring those in need have access to essential items.
- Financial Contributions to Local Charities: StatCare supports local charities through financial contributions, funding programs that address community health needs.
- Volunteer Medical Services: StatCare’s staff volunteers their time at local community events, providing healthcare information and screenings. This direct involvement strengthens our connection to the community and helps ensure everyone has access to essential health resources.